vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Hai||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.|
Mùa cao điểm
|Tháng Bảy||Thời gian bay phổ biến nhất với mức giá tăng trung bình 15%.|
Giá trung bình của chuyến bay khứ hồi
|23.655.442₫||(giá trung bình cho 2 tuần qua)|
Ưu đãi tốt cho chuyến bay khứ hồi
Bạn không thể bay trực tiếp đến Chester. KAYAK khuyến nghị bạn nên bay đến Manchester (MAN) (44,83 km từ Chester). Từ đó bạn có thể thuê ô-tô hoặc đi taxi.
Sân bay gần nhất là Liverpool J. Lennon (LPL) (16,11 km). Sân bay khác gần đó là Manchester (MAN) (44,83 km), Blackpool (BLK) (65,21 km), Holyhead Anglesey (VLY) (109,53 km) or Leeds/Bradford (LBA) (110,66 km). KAYAK khuyến nghị bạn nên bay đến Manchester.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Chester.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Chester có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Chester với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Chester trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Seat was good and slept like a baby"
Khuyết điểm: "Nothing really, slept the whole way"
Ưu: "Flight spot on time."
Khuyết điểm: "Can't think of a better thing"
Ưu: "Love everthing."
Ưu: "Crew was professional and charming"
Khuyết điểm: "Nothing really, one of the best short haul flights in the world"
Ưu: "Free alcohol on international flights is always a plus."
Khuyết điểm: "The movie selection was not as expansive as I've seen previously."
Ưu: "Generous for portions. Crew were awesome. The interface was easy and had lots of options"
Khuyết điểm: "Main food dish was combinations of flavors I would never put together. Lack of leg room."
Ưu: "They made a special dessart for my niece and her husband for their honeymoon trip."
Khuyết điểm: "Not realky."
Khuyết điểm: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
Ưu: "All the Japanese food are delicious! The crew are polite and nice"
Khuyết điểm: "I suppose, not enough variety of American movie. In my opinion"
Ưu: "Very comfortable"
Ưu: "High quality fit out, amazing flight crew, great food."
Khuyết điểm: "Movie selection could be greater."
Ưu: "Great flight"
Khuyết điểm: "Food"
Ưu: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
Ưu: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Ưu: "One of the best inflight meals. They serve snacks on top of main meal."
Khuyết điểm: "The shuttle bus to the plane was crowded. Limited movie options."
Khuyết điểm: "Food was a bit salty. Bread was so cold."
Khuyết điểm: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Ưu: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"
Khuyết điểm: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."
Ưu: "crew was very polite and everything was smooth."
Ưu: "the food, service, and efficiency"
Khuyết điểm: "The really long layovers"
Ưu: "Great service, accommodating staff. Seats were comfortable."
Ưu: "The crew"
Khuyết điểm: "No food available only drinks"
Ưu: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
Ưu: "Very nice flight. The plane was in great shape and the stewardesses were very nice."
Ưu: "Delightful service, comfortable seats, delicious food... what a treat! It was a pleasure to fly ANA and I look forward to doing so again."
Ưu: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Khuyết điểm: "The food provided was tasteless"
Ưu: "Japanese quality is good quality"
Ưu: "very good service comfortable seat"
Khuyết điểm: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"
Ưu: "ANA service is always great. Always my first choice."
Khuyết điểm: "The 777-200 on this route is getting a little old. It would be nice to have one of their newer 787 planes instead. And there is no Premium Economy option."
Ưu: "As expected from the Japanese, super polite snd patient."
Khuyết điểm: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"
Ưu: "Food is good."
Khuyết điểm: "The entertainment equipment is a little bit out of date. I know this is a short international journey from Tokyo to Wuhan，and this flight is usually not full-loaded. So I can understand the company uses some old equipment on the plane."
Ưu: "The airline gave us pillows and a small cover"
Khuyết điểm: "The food was nasty, and no air circulation plus so hot in there"
Ưu: "The food was great. Very responsive flight crew."
Khuyết điểm: "Could have been slightly cooler in the cabin."
Khuyết điểm: "There was no information about connecting flights before landing."
Ưu: "Food was delicious, crew was very nice and attentive. Plane was very new and clean"
Khuyết điểm: "Delay on tarmack at airport. No fault of ANA"
Khuyết điểm: "This was a United Airlines flight. The crew were not very friendly. The seats were uncomfortable."
Ưu: "Ok price"
Khuyết điểm: "I booked the flight and my seats.. When I got to my actual flight they didn't have my confirmation of seats and got separated from my sister. I called to complain to the actual airline and it turns out it was kayak who did my wrong. Very unhappy for 11 hours."
Ưu: "ANA operated flight was good - new plane, comfortable seats, good food, good service"
Khuyết điểm: "Entertainment options could be improved - for ANA flight, there weren't very many English-language movie options. It was mostly just action movies and none of them were very appealing to me"
Ưu: "The crew is so nice............and cute too."
Khuyết điểm: "The temp inside was about 80 degrees........yet, the Asian people seemed to all be freezing....... I was sweating...........almost no snacks or drinks between meals. The meal choices were all Japanese style food."
Ưu: "short flight....."
Khuyết điểm: "It was 30 mins late departing..........after a 17 hour flight and 4 hour lay over, I was not in the mood for a 30 min delay home on a 45 min flight."
Ưu: "The crew was very helpful and kind throughout the flight."
Khuyết điểm: "The seats on this 767 were very uncomfortable, especially for a long-haul flight. They were fairly new but were clearly chosen to be inexpensive. Very disappointing."
Khuyết điểm: "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
Khuyết điểm: "Vegetarian Meal was poor."
Khuyết điểm: "The 747 still hasn't been retrofitted with screens on the backs of every seat. The food was not great either."
Ưu: "It was okay. Had my own entertainment."
Khuyết điểm: "It was operated by United Airlines and it was a UA airplane."
Khuyết điểm: "movie choices were poor and picture quality bad.."
Ưu: "Movies collections, friendly staffs"
Ưu: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Khuyết điểm: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Ưu: "Great service and great meal options!"
Ưu: "Everything except food"
Khuyết điểm: "Food"
Ưu: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Khuyết điểm: "More veriaty on music would be good"
Khuyết điểm: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."
Khuyết điểm: "both flights had 2 hours delay... also lugages cames with next flight."
Ưu: "Stopover in Doha fun. The people are so friendly."
Ưu: "Good flight"
Khuyết điểm: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"
Khuyết điểm: "The online check in system was down so we all had to line up to check in."
Ưu: "The staff are outstanding! Friendly, helpful and accommodating."
Khuyết điểm: "Poor choice of movies. Their 'world' movies should have subtitles"
Ưu: "First time I got ice cream on a plane"
Khuyết điểm: "Low calorie meals were horrible."
Ưu: "Comfort and Cleaniness."
Khuyết điểm: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."
Khuyết điểm: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."
Ưu: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Khuyết điểm: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Khuyết điểm: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Khuyết điểm: "horrible customer service at the airport. very unaccommodating."
Ưu: "Excellent service. Good seats. I like the 3x3x3 configuration which make the middle seat bearable."
Ưu: "Comfortable seat and good service"
Khuyết điểm: "None"
Ưu: "Could have done without the awful sexist ads they play on in flight entertainment."
Ưu: "The usual customer care, from checking in to leaving the plane, second to none. Food choice and quality excellent."
Khuyết điểm: "The new diagonal seats are good, except when trying to put my feet up. The raised foot area is very cramped, and for me sleeping wasn't possible. I left my feet on the floor."
Ưu: "Cabin crew friendly and efficient, great service"
Ưu: "Very friendly online travel booking portal. I like it"
Khuyết điểm: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Khuyết điểm: "Plane configuration; seats were a bit cramped, knee space."
Khuyết điểm: "Food"
Ưu: "Flew from Frankfurt to Doha in Business 1A. Being a gold member and buz class received extra attention and the flight supervisor did a commendable job."
Khuyết điểm: "Nothing as such"
Ưu: "Crew had amazing customer service with a badly serviced plane"
Khuyết điểm: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Ưu: "One of the best flights in the past 5 years! 5 gold star service!"
Khuyết điểm: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Ưu: "Exceptional Service Great Food New Planes Overall excellent"
Ưu: "Boeing 787 with comfortable seats and large dimmable windows; handed out menus and two meals served; nice crew."
Khuyết điểm: "The 787 entertainment system seems buggier than that on the A380—possibly an older system?"
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Generally ok but not as good as other Middle East carriers"
Khuyết điểm: "The leg room on this flight felt less generous than other carrier and the food was poor almost inedible. The aircraft (777) seemed much noiser than other aircraft I have flown on and the noise from the toilet flush could be heard 10 rows away"
Ưu: "Quick boarding/ friendly ground staff as well as the cabin crew! Food was great(even though I don't normally eat plane food) but I enjoyed their meals! Plenty of leg room with the seat compared to other airlines I have flown with! Free wifi on certain planes(even though for 15 mins, better than nothing!)"
Khuyết điểm: "Could have a bit more choice of movies but wasn't bad"
Ưu: "Staff was very friendly and food was very good."
Khuyết điểm: "Older plane, TV screens in the ceiling, only bathrooms at the rear of the plane."
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Khuyết điểm: "Crowded flight, late departure."
Ưu: "Pleasant crew"
Khuyết điểm: "Crowded flight, late departure."
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Great personnels!!"
Khuyết điểm: "Overall nothing but great Service!!"
Ưu: "Amazing airline with excellent crew and ground staff ever willing to help!"
Ưu: "Respect the scheduel and well organize."
Khuyết điểm: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"
Ưu: "The Chicago flight was more than hour late so had to miss my cincinnati connection. Had to wait for 4 hours at the airport to catch my next flight- making the long journey even longer. No priority lounge access provided to make up for the delay. Qatar never getting my business again."
Ưu: "Seat and space"
Khuyết điểm: "Food was pathetic."
Ưu: "The crew were highly welcoming and nice."
Khuyết điểm: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Khuyết điểm: "Cabin temperature in my section was slight hot and was uncomfortable until we complained to the supervisor. Steward spilt food on the floor next to our seat"
Khuyết điểm: "Okay"
Ưu: "Schedule of flight"
Khuyết điểm: "Space between seats were smaller"
Ưu: "I flew from NY to Phuket via Cathay Pacific which is a 22 hr flight! The crew was pleasant and friendly and took excellent care of my family and I. I would fly with them again anytime."
Khuyết điểm: "My only complaint, if I have to make any suggestions would be more leg room."
Khuyết điểm: "I requested special meal It wasn’t good and I got the food poison which make me sick."
Khuyết điểm: "Flight delay."
Ưu: "The crew were very polite, efficient and attentive."
Khuyết điểm: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Ưu: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Khuyết điểm: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"
Ưu: "The new Airbus A350-900 is phenomenal. Big screens, spacious, great food selections"
Khuyết điểm: "Absolutely nothing."
Ưu: "The stewardesses were super helpful, quick to respond and the pilot even gave regular updates."
Khuyết điểm: "Bumpy flight and the crew didn't really come around to check on what the passengers needed aka water etc."
Ưu: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Khuyết điểm: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."
Ưu: "They are very Harsh, There was no service at all."
Khuyết điểm: "Airhostess response is very poor."
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Khuyết điểm: "No in-flight WiFi was disappointing."
Ưu: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."
Ưu: "Food was good and seats were comfy :) Quick boarding and timely departures which I really like coz it got me to the destination pretty on time compared to other airlines."
Khuyết điểm: "Delay from hk to osaka :( but understandable due to technical issues ans weather"
Khuyết điểm: "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"
Ưu: "The food - best in the sky"
Khuyết điểm: "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"
Ưu: "Boarding was quick and efficient. Crew did their job pleasantly ."
Khuyết điểm: "Food was very ordinary, not up to what I expect in business class."
Khuyết điểm: "Hated all the checks at the airport - felt like a criminal. Crew didn't seem very happy to be there."
Ưu: "Smooth, delay-free travel from take-off to (smooth) landing on the tarmac! The pilot has some skill to make it like a gliding landing without bumps!"
Khuyết điểm: "Cathay Pacific does not participate in TSA PreCheck."
Ưu: "All the Cathay staff members I dealt with were great! At the airport they were very helpful in getting me onto another flight, as my flight had been delayed, which in turn would make me miss my second flight. All the cabin crews were very friendly. I think that the people that work for Cathay make up for a lot of what Cathay lacks in other aspects."
Khuyết điểm: "There was not enough information about the flight delays and the causes for these delays. It was a little stressful and rushed as my layover in HK was quite short. The boarding process could be a lot better if people were boarded according to rows. Food on most Cathay flights in general was pretty disappointing. It would also be great to have wi-fi on the flights. Especially considering how long some of the flights can be."
Ưu: "This route is covered by an A350 which was nice to discover."
Khuyết điểm: "Despite the brand new aircraft, the Economy section seats are not comfortable which was quite disappointing. The service could be better too. Not what Asian airlines are usually known for."
Ưu: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Khuyết điểm: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
Ưu: "Unfortunately nothing positive to write"
Khuyết điểm: "Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse"
Ưu: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"
Khuyết điểm: "The lack of content on the entertainment system, quickly ran out of movies to watch"
Ưu: "Great seat size loads of leg space and lovely flight attendants"
Khuyết điểm: "None"
Khuyết điểm: "I had a cumulative 10 hours of delays on this trip and missed important appointments because of this"
Ưu: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"
Khuyết điểm: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."
Ưu: "Clean lavatories"
Khuyết điểm: "Always ran out of what we wanted for our meal, for both meals we didn't get our chosen meal. Ran out of snacks, not enough food. Water served from pitcher tasted moldy."
Ưu: "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
Khuyết điểm: "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."
Ưu: "What a difference after getting off BA! Staff wonderful, always happy to help and always a smile. PE seats on new A350 are great, although too much cheap, hard plastic on seat back. Very comfortable with great pitch. Food exceptional and beautifully presented. Dim sum for breakfast was sensational. Pier Business class lounge breathtaking, with several large rooms with different food options, served to you - the fresh made noodles a must - and a staffed, well stocked bar. Absolutely gorgeous space."
Khuyết điểm: "Surprised (and first time on Cathay I've seen this) toilet was revolting towards end of flight. Movie selection disappointing, as not many new releases and not all that many others."
Ưu: "Comfortable flight"
Khuyết điểm: "They ran out of the most popular food by the time they served us, and we were half way!"
Khuyết điểm: "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."
Ưu: "Great service of the crew"
Khuyết điểm: "Seats are too narrow. There's not much to move around. I'm a 56 year old woman weigh 107 lbs., otherwise everything is great."
Ưu: "Boarding was efficient."
Khuyết điểm: "The food was disappointing. The standard was too low for Cathay."
Ưu: "Crew was genuine and proactive in helping passengers"
Khuyết điểm: "Food portion too little"
Ưu: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Khuyết điểm: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
Ưu: "most of the crew was fine but..."
Khuyết điểm: "one crazy crew member started banging on the restroom door and would not stop until I opened the door. ... simply because the pilot was telling us the weather in HK. So rude. Will definitely select another airline next time."
Ưu: "The crew was very attentive directing us to other bathrooms as needed. Sitting at the bulkhead helped a lot"
Khuyết điểm: "The baby meal is ideal for infants between 6 and 12 months of age"
Ưu: "-Staff were incredibly attentive and gracious at every step. Could not ask for more from them. The flight attendants were also really conscientious but also discrete about making sure that things were comfortable to passengers, for example making sure that windows were closed most of the time and lights were down so that people could sleep in between meals, and moving someone that was sick to a more comfortable and private seat, both for the sake of the sick individual and for the comfort of the people that had initially been sitting around them. -The complementary movie options were great and really helped pass the time on the 24+hr flight from NYC to Western Australia. -1 free large checked bag, which was very nice. -I think the complementary food and snacks were really yummy and generous, for airline food. I very much enjoyed the meals and snacks. Also, the complementary wine was a nice treat and tasted surprisingly good. -The complementary pillows and blankets were nice, warm, and soft. -The flights were on time, much better than American airlines that I've flown on. -The bathrooms were cleaned regularly throughout the flight and were much cleaner and nicer smelling than other airlines that I've been on."
Khuyết điểm: "The only thing thing that could really be improved upon (which is not as much the airline's fault as the plane manufacturer's fault) is that the economy seats and cabin layout could be more comfortable for long flights. I understand how hard it must be to design a plane that fits that many people and that's comfortable for 24+hrs of flying, but a few improvements could relatively easily be made I think, which would improve the experience dramatically: -If the seats were softer (and perhaps more ergonomically designed with an average person's shape in mind) it would make a world of difference, I think. -Being able to put the arm up on the wall side of the window seat would make it much more comfortable. -Padding on the arms would also help. -Of course more leg space and wider seats would make a world of difference, but I know that is tough to do since space is limited."
Ưu: "We liked the cabin crew services, which were great and attentive. The food and beverage services were also excellent, with the food tasting delicious and visually appetizing. Entertainment system and movie choices were updated and varied."
Khuyết điểm: "The baggage allowance was atrocious at just 20kg, when all other airlines already have much greater baggage allowance. Even though the baggage allowance has been updated to a higher amount as of September, their system still tagged on the 20kg amount to the date of ticket purchase."
Ưu: "Plane landed early"
Khuyết điểm: "Old plane and old seats."
Khuyết điểm: "Seats not comfortable Not great selection of western movies"
Ưu: "Everything went us per schedule. The staff nice and polite."
Khuyết điểm: "The seating is too cramped ."
Ưu: "Cabin crew always smiling and helping out"
Ưu: "Love the icecream you provide."
Khuyết điểm: "the food is no so good."
Ưu: "Service Food"
Khuyết điểm: "Crowded Bumpy"
Ưu: "This was the cheapest direct flight to Hong Kong so I bought it. Alsonivam a qantas member so got the points. It was a day trip for me to go so I wanted to get some sleep both ways. I'm 188cm and the seats are just a little bit close together to let you stretch your legs but ok. Entertainment system is good and window seat was ok."
Khuyết điểm: "Meals are terrible - soft mushy potatoes and scrambled eggs need a revamp, device is s bit chuck it at you. Flight out was 1.15 hours late but suited me other people were put out."
Ưu: "Staff was attentive and pleasant."
Khuyết điểm: "3 and a half hour delay at airport, with no compensation from Cathay."
Ưu: "Everything went very well with the very good service of Cathy Pacific."
Khuyết điểm: "Maybe a map of document control areas."
Ưu: "Good variety of on-board entertainment"
Khuyết điểm: "We were in last row of our section of the plane and space was very cramped, especially for my 6'1" husband. It was not a very physically comfortable flight."
Ưu: "Not much at all"
Khuyết điểm: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"
Khuyết điểm: "LH had to switch planes at MUC due to mechanical problems on the 1st plane => flight left 3hrs late, causing me to miss connecting flight at IAD => had to switch airport to DCA and use DL to get to BNA via ATL on the next day. had to wait in line for several hrs to get rebooked - overall dismal performance by LH, my image of them is shattered"
Khuyết điểm: "Cancelled then delayed then had to stay in Frankfurt and was a day late"
Khuyết điểm: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"
Ưu: "Left on time, arrived on time. Efficient service."
Khuyết điểm: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."
Ưu: "Flight was fine..."
Khuyết điểm: "When two passengers got into a brawl over who knows what, it took two hours for the police to come on board and take them off the flight. They should have been removed quickly. Missed connecting flight. Messed my day up big time."
Ưu: "Nice to be on a full service airline for once"
Ưu: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Khuyết điểm: "Our flights were delayed both on the way there and back"
Khuyết điểm: "Unprofessional behavior of the checkin counter agent at IAH was disappointing. The registration of food choice online didn’t get through hence had to deal with pasta Airbus 380 seats selected by us on the upper deck seemed to lack cushion and hence very uncomfortable"
Ưu: "It’s nice that Lufthansa still gives food onboard"
Khuyết điểm: "My Lufthansa flight left with 1hour delay"
Ưu: "Smooth process. Regular updates."
Khuyết điểm: "Late departure."
Ưu: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Khuyết điểm: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Ưu: "Both parts of flight was superb n/a"
Ưu: "Good connection time and easy to get through security"
Khuyết điểm: "Passports had to be checked and it delayed boarding. Everyone was frustrated"
Khuyết điểm: "The business class seats which are a lot more costly than economy seats are no different than economy seats. Same seat and on a 5 hour flight they are awful. The only difference from economy is that the middle seat is left empty....a help toward comfort, but far short especially when the price difference is factored in."
Ưu: "Online check in worked well through app."
Khuyết điểm: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."
Khuyết điểm: "Terrible food and atrocious crew staff -- impatient, rude, unhelpful and racist. Unacceptable to give kitkat and sweet offerings for kids meals both times. Zero nutrition and terrible for children. Adult meals were equally unpalatable. Aircraft was also older and not in the best condition."
Ưu: "The boarding process was very fast and smooth"
Khuyết điểm: "The seating space is very tight, more space is needed specially for tall people."
Ưu: "The planes are comfortable, the crew are always nice and polite and have smiles on there faces."
Ưu: "The connecting flight was late and the airlines went out of their way to make sure that we and our baggage got on the flight."
Ưu: "Clean and effective communication."
Khuyết điểm: "Was kept waiting in the plane"
Khuyết điểm: "food seats were not equipped with personal TV screens"
Ưu: "The crew was friendly and respectful."
Khuyết điểm: "I wasn’t able to get my TV device to function properly"
Ưu: "Everything! The service of the flight attendants, in full ugh entertainment."
Khuyết điểm: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."
Khuyết điểm: "Delay of over 40 minutes and very dysfunctional entertainment system. Poor plan for connecting flights. We had to run to catch up the connecting flight. Very unpleasant experience"
Ưu: "Service was great, pilots were amazing no decompression pain in my ears."
Khuyết điểm: "The flight was delayed in Warsaw for 1:30 hours"
Ưu: "Good flight, nice crew"
Khuyết điểm: "2,5 hrs delay, no bus available despite boarding started"
Ưu: "The food and drinks was very good."
Khuyết điểm: "The flight was late."
Ưu: "Great food! Attentive staff, comfy seats."
Khuyết điểm: "For a transatlantic flight, boarding was one mass stampede, seats were hard as a rock, tight, media "touch" screen had to be punched to work, worst selection of entertainment film & TV show options I can remember for an overseas flight"
Ưu: "Changed planes, flight didn't get cancelled"
Khuyết điểm: "2 hour delay"
Khuyết điểm: "By the time my daughter got through security the gate had closed and her ticket didn't allow for any opportunity for her to get another flight. Would not book again using Lastminute.com, nor Lufthansa, as they provided a lack of service and no help for her to change her flight - even though the ticket was nearly €200 and she was clearly distressed and upset."
Ưu: "Everything except the entertainment"
Khuyết điểm: "The headphone jack didn't work. It priduced some sound, so it might fool a tchnician doing a quick check. But voices and most of the sound track garbled and muted."
Khuyết điểm: "leg space is mediocre (i'm 1,93m though)"
Ưu: "A very nice flight overall. Plane left 40 minutes late to wait for other connecting flights but caused me to miss my connection later that day. Was compensated with hotel room and dinner."
Khuyết điểm: "Amount of time waiting for crew to address my call button request. Almost 20 minutes waiting for flight attendant to respond."
Ưu: "Overall, was good!"
Ưu: "Even though we were a little late boarding and taking off, we still arrived 15 minutes early. The on board snack was pretty good (cheese sandwich) and the coffee was lovely - good quality and just what I needed."
Ưu: "Every crew Member show care and respect"
Khuyết điểm: "I Did Not have Any unpleasant experiențe after 9 years coming back to Cluj"
Ưu: "as usual flight itself was okay"
Khuyết điểm: "no major complaints"
Ưu: "I love the food and service Excellent ..50."
Khuyết điểm: "Lufthansa has been a excellent company and it was the first time that traveling with them.50."
Ưu: "Cabin is not very private feeling, plus you have to climb over people. Maybe slightly better than Air France's offering on the A380. Service and food was good."
Ưu: "flight attendant crew very efficient with service Earlier than expected arrival to JFK"
Khuyết điểm: "did not have a 2nd meal option for the main meal since we were sitting 5 or so rows from the end of the plane. Delay in boarding the plane, but this was balanced by an earlier than expected arrival to JFK. Too many in-flight overhead announcements interrupting entertainment screen viewing. One bathroom was not able to be locked (in economy class)."
Ưu: "Lufthansa was really comfertable company, really good price and i'd so much."
Ưu: "Captain was personable and made the flight more enjoyable"
Khuyết điểm: "Length, which could not be helped"
Ưu: "Munich airport is convenient and boarding went smoothly"
Khuyết điểm: "This was an SAA plane, not Lufthansa. I have only had excellent service on Lufthansa. This flight again did not have a functioning entertainment system. I asked for this to be addressed and the SAA crew ignored the request and in the morning looked surprised to find out that several of the TV monitors had not worked at anytime on the flight. Not impressed."
Khuyết điểm: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."
Ưu: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Khuyết điểm: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"
Khuyết điểm: "The fact that they gave my Aunt a hard time about the tickets that was bought for her, because we did not know that when a heavy person books a flight that they need one ticket and a xtra seat, but instead of working with her because she had two tickets they were very rude to her and told her she was not going to be able to come to america that when she got to Manchester she would have to go back to Germany. We were never told what happened to the other ticket since it was not used."
Khuyết điểm: "I took Lufthansa round-trip from the US to Italy. One of the worst long-trip flying experiences I've had. Bad airplanes, with even smaller seats than US carriers, terrible service (attendants were not friendly or pleasant), terrible food. On one of the long flights, the cabin temperature was 75F and passengers were perspiring the whole flight. I will not take Lufthansa again."
Khuyết điểm: "bed"
Khuyết điểm: "The carry-on size allowance is way too small and the staff was adamant and said pay $300 (Reason: the suitcase wheels wouldn't go inside the measuring crate) Ended up buying a backpack. I have used the same bag for traveling from india on etihad. Decided never to use etihad for travel."
Ưu: "I have always loved service of Etihad airways. The food was awesome. The staff was friendly and courteous. Seats were comfortable. Surely enjoyed every bit of it."
Ưu: "Crew serve with passion"
Khuyết điểm: "Long queue for check-in"
Ưu: "Entertainment during flight was good So was flight attendants. Good mannered cabin crew"
Khuyết điểm: "Received luggage 3 pieces after 1 day of delay and 4th piece on 4th day Rest was ok Bus transport to and fro from planes Could be due to peak load"
Khuyết điểm: "See above"
Ưu: "The crew was very nice"
Khuyết điểm: "The seats super uncomfortable and the entertainment is very mediocre Qatar airways way better"
Ưu: "US immigeation at abudhabi is helpful and reduces delay at lax"
Khuyết điểm: "Shorter transit times and seats are not comfortable for the long duration flight. Served limited meals for 16 hrs journey."
Ưu: "Good choice of entertainment. Food is better than most of the airlines."
Khuyết điểm: "Boarding experience is horrible. Every time you need to board a bus to get to the terminal in AbuDhabi. Why can't they get more gates for better boarding. Why should we go through another security check as soon as you arrive in AbuDhabi ? I have never seen this any other airport."
Ưu: "It's in time"
Khuyết điểm: "Crew not helpful plus meals not enough when we ask for extra said don't have just one"
Ưu: "I loved that I got a free upgrade to Business class. The steward was so kind and attentive. He made the trip great! I enjoyed it all especially getting to really rest on an overnight flight!!"
Khuyết điểm: "Nothing. It was all good!"
Ưu: "The movie options and food were good."
Khuyết điểm: "This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late."
Ưu: "Crew was cool and service was good."
Khuyết điểm: "Because I purchased the ticket from kayak I feel like they punished me. I had a 14 hour layover. I went to the counter ask about a meal voucher and they said I didn't qualify because I purchased through a 3rd party and so I sat there for 14 hours dreaming of when I would eat next."
Ưu: "The trip was very comfortable . The boing 787 was a new plane and economy had a very good leg space The 3 3 3 seating is excellent"
Khuyết điểm: "Nothing"
Khuyết điểm: "Very cramped plane (for a 787 Dreamliner)... though I am a bigger fellow, it must be said. The window seat was almost unbearable."
Khuyết điểm: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."
Ưu: "The arrival time of the flight"
Khuyết điểm: "Kids were crying most of the trip and the seats were so we couldnt sleep and when the food came they give you options hoping that you will choose what they got on their mind and they end up giving everyone the same type of food."
Khuyết điểm: "not a choice of Indian movies;"
Khuyết điểm: "Crew is rude. Instead of my religious meal they only have veg and they do not care that i had no food for 13 hours. Flight landing was horrible. Definitely not expecting this kind of experience with Etihad and will avoid next time."
Ưu: "Staff was great. Food was good, not great, but better than every other airline."
Khuyết điểm: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."
Khuyết điểm: "very cramped in economy compared to other carriers from the region due to 3-4-3 on 777."
Ưu: "As above"
Khuyết điểm: "As above"
Ưu: "Prices were cheap. Flight direct to Dublin."
Khuyết điểm: "Seats are very hard. not a lot of padding. Food was very poor."
Ưu: "Great storage bins, privacy in the window seats, comfortable lie-flat bed with good massage option. Short walk from Business Lounge to gate, priority boarding. Dine on command. Excellent"
Khuyết điểm: "Not a great choice of new films."
Ưu: "Mostly punctual. Efficient staff service. Appropriate amount of food and drink served."
Khuyết điểm: "On my journey to Abu Dhabi the flight departure was delayed by an hour. Otherwise it was efficient - and on my return journey. The seating is uncomfortable - lack of leg room. Tv monitors are a little dull so hard to see. Food isn't that nice."
Ưu: "Staffs are nice"
Khuyết điểm: "Entertainment system was broken. I had to pay extra cost for emergency price for a bereavement."
Ưu: "Good price to comfort ratio"
Khuyết điểm: "Horrible food , rest assured you will get a stomach upset"
Ưu: "Easy transfer immigration and security check"
Ưu: "Everything was good."
Khuyết điểm: "Nothing."
Ưu: "Service provided Plane was very clean and neat Very few people on the plane Arrival on time"
Khuyết điểm: "No dedicated bus or transport for first or business passengers!"
Ưu: "Just average flight, nothing so special"
Khuyết điểm: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"
Khuyết điểm: "They didn't bring my baggages when I arrived to riyadh they said might be come in one day it was first time i have had this experience with the airlines"
Khuyết điểm: "Flight attendant could have cared less about being there. lol"
Ưu: "Seats were not reclining. Food is not tasty. Boarding is not satisfactory Entertainment is below average movies. Would not prefer to fly again"
Ưu: "Interior design.Soft warm colours condisive to a relaxing vibe."
Khuyết điểm: "Only one toilet available for a cabin full of people waiting in line for longer than comfort requires.Entertainment needs an uplift.Drab and dreary."
Ưu: "the soft colours and comfort of the seats"
Khuyết điểm: "some sort of pasta for breakfast"
Ưu: "Despite being a totally full flight, it was comfortable, with prompt food service, friendly service and good entertainment options. Gluten-free meal was good quality."
Khuyết điểm: "- Dated entertainment system compared to newer Etihad aircraft. - Etihad entertainment only available in the air, not gate-to-gate like other carriers such as Virgin Australia."
Ưu: "I was pained to see so many passengers hassled at checking time by the crew. When carry luggage with same dimensions was allowed on onward journey how can it be oversized on the return journey? I was asked to refer the website for dimensions and tod that Ethihad does not use standard carry on baggage size. Some passengers were forced to buy new carry on luggage at the airport. It is pathetic service in my opinion because the airline put so many elderly passengers with no knowledge of English to a lot of heardship."
Ưu: "Overall everything was excellent"
Ưu: "The staff were great. Comfortable."
Khuyết điểm: "Not much."
Ưu: "Service very good"
Khuyết điểm: "Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor ."
Ưu: "The flight was awesome. A380 is thebest"
Khuyết điểm: "They didnt have A380 from abu dhabi to SFO which was the longest part of my trip."
Khuyết điểm: "Food was horrible - asked for blankets and they didnt give out any. Seats were small and tight."
Ưu: "Ethihad portion of flight was very good, as usual. The flight crew on this particular leg was particularly outstanding, especially with their extra attention to our children."
Ưu: "I did receive my bag, even I reserve business class."
Khuyết điểm: "I did receive my bag, even I reserve business class."
Ưu: "Flight was roughly on time. Had purchased extra leg room. Was comfortable"
Khuyết điểm: "Staff was not interested in providing service. Their attitude was more like "I just do my job". Food was appalling and wines too. Entertainment only had stupid movies"
Khuyết điểm: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."
Ưu: "Food and upkeep of aircraft"
Khuyết điểm: "Your association with Aer Lingus"
Ưu: "Staff in business very attentive and friendly. Food and beverage choices very good. Presentation excellent. Staff in economy nice enough."
Khuyết điểm: "In business on the 380- where has the massage option gone on the beds?? Those awful hot sandwiches served after breakfast in economy. Greasy, fatty and more like pastries. They have been serving them for years. I've spoken to tens of people and not found one who likes them! Toilets not checked very regularly for clean ups/ tidy ups and replenishments. Online duty free showing 'not available' but when they came around it was."
Đây là' lí do:
Chúng tôi không phải người bán.
Tại KAYAK chúng tôi không phải người định giá, vì vậy chúng tôi không thể đảm bảo về sản phẩm do các công ty khác cung cấp.
Chúng tôi giúp bạn tập hợp dữ liệu
Dịch vụ của chúng tôi sẽ giúp bạn so sánh kết quả từ hàng trăm trang web về du lịch một cách vô cùng dễ dàng và nhanh chóng. Nói cách khác, KAYAK chỉ là một công cụ tìm kiếm và chúng tôi không thể'đảm bảo về các mức giá mà chúng tôi tìm thấy.
Tại sao không phải lúc nào giá cả cũng chính xác 100%?
Giá vé máy bay, giá phòng hay giá thuê xe có thể thường xuyên thay đổi. Có thể có nhiều người khác đang cố gắng mua những lựa chọn du lịch giống bạn. Do đó, đôi lúc bạn có thể thấy một số mức giá nhất định không còn tồn tại nữa.
Nếu bạn còn có các thắc mắc khác, hoặc cần báo cáo về những mức giá không bình thường,
vui lòng gửi email cho chúng tôi và chúng tôi sẽ nhanh chóng liên hệ lại với bạn.