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Ưu đãi tốt cho chuyến bay khứ hồi
Bạn không thể bay trực tiếp đến Cuernavaca. KAYAK khuyến nghị bạn nên bay đến Mexico City Benito Juarez (MEX) (59,09 km từ Cuernavaca). Từ đó bạn có thể thuê ô-tô hoặc đi taxi.
Sân bay gần nhất là Mexico City Toluca Intl (TLC) (57,66 km). Sân bay khác gần đó là Mexico City Benito Juarez (MEX) (59,09 km) or Puebla City Huejotzingo (PBC) (93,87 km). KAYAK khuyến nghị bạn nên bay đến Mexico City Benito Juarez.
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Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Cuernavaca có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Cuernavaca với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Cuernavaca trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The friendliness of the crew and the comfort of the seat + size of the screen"
Khuyết điểm: "Possibly more food options could of been better, only had western or Japanese option"
Ưu: "Simply excellent !!!"
Ưu: "Cabin staff. Special meal. Cleanliness."
Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."
Khuyết điểm: "Why does the shorter of the two flights have more comfortable seats?"
Khuyết điểm: "Food, especially before landing"
Ưu: "Great service. Great in flight entertainment. Served a meal. Had USB charge port. Spacious even though I was in the last row."
Khuyết điểm: "Wish they offered a vegetarian meal, however the food was great and I still was satisfied with the parts I could eat."
Ưu: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Khuyết điểm: "No food offered, not even a biscuit, only very basic drink selection."
Khuyết điểm: "Leg room"
Khuyết điểm: "Leg room"
Ưu: "Curteous and pleasant."
Khuyết điểm: "All packed the plane. Tight."
Ưu: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Khuyết điểm: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"
Ưu: "I was early to check in . But the check in was slow and I. Had to run to my plane ride .. and had no time to shop"
Khuyết điểm: "The service was so so and food was lousy"
Ưu: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Khuyết điểm: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"
Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."
Ưu: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."
Khuyết điểm: "Nothing"
Khuyết điểm: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."
Ưu: "The crew and service."
Khuyết điểm: "No entertainment. No snack either."
Ưu: "JAL used to be a premium airline like Korean Air"
Khuyết điểm: "Now JAL is like American Air, just stuffing a greyhound full of souls."
Ưu: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Ưu: "This flight was just pretty routine."
Khuyết điểm: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."
Ưu: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Khuyết điểm: "Selection of video entertainment could be increased and improved."
Ưu: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."
Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Ưu: "Everything, from booking till landing"
Ưu: "Service was wonderful! Domo arigato gozaimasu. Aloha, Cary"
Ưu: "Service and polite staff."
Khuyết điểm: "Not much space between the seats for my long legs."
Ưu: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
Ưu: "The crew was excellent, constantly checking in with us to make sure we were okay since we don't eat the airline food."
Khuyết điểm: "While there was more leg room than on most flights, the actual seats were not comfortable enough for a twelve hour flight. This was our ninth trip to Japan, and these were the most uncomfortable seats we've ever had."
Ưu: "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
Khuyết điểm: "Nothing really."
Ưu: "The food was good, which I didn't expect. The crew was kind."
Ưu: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Khuyết điểm: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."
Ưu: "The service, food, entertainment, everything was perfect. Thanks so much"
Ưu: "Comfortable plane, good service"
Ưu: "Very spacious and comfortable, modern plane"
Khuyết điểm: "Some crew members from Hong Kong better make more effort to improve service skills."
Ưu: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Khuyết điểm: "Absolutely nothing."
Ưu: "Clean and comfortable."
Khuyết điểm: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."
Ưu: "Service N crew n entertainment."
Ưu: "The airplane was quite and clean and the crew were helpful"
Khuyết điểm: "Some items were not new and not in a good shape like the headphones and the pillows. The crew didn't pickup the plates after we finished our meal"
Ưu: "The crew was very good and consistently accommodating"
Khuyết điểm: "Nothing actually"
Ưu: "The crew were cooperative and the supplies were good"
Khuyết điểm: "The chairs were not comfortable and the toilets were so dirty"
Ưu: "This complaint is more targeted at American Airlines, which handled the New York Washington leg of the trip. They provided free food such as sandwiches and drinks at the gate due to the 2 hour delay."
Khuyết điểm: "Red eye flight delayed for 2 hours. Then delayed another hour on the runway. No in-flight enternmaint, which would have made it bearable. Descent into Washington Reagan National freaked me out because the plane was flying eratically while being so close to the ground and recognizable landmarks."
Ưu: "nothing at all...horrible aircraft, horrible flight"
Khuyết điểm: "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"
Ưu: "Attentive staff, decent food, good choice of entertainment."
Ưu: "Was blown away by the food on my flight to Osaka. Can't imagine better. Would definitely recommend and fly JAL again."
Khuyết điểm: "The gate is keep changing ... It was 3 times changed."
Ưu: "Short layover, good food"
Khuyết điểm: "N/A"
Ưu: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Khuyết điểm: "Everything!!"
Khuyết điểm: "I would like to have a vegetarion menu option"
Ưu: "The service was good"
Khuyết điểm: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ưu: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Khuyết điểm: "Coach seats were adequate, but for a long flight it is hard to be really comfortable."
Ưu: "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"
Ưu: "They were helpful in getting us on and off the plane. My daughter spilled a drink and they quickly gave me napkins and wet towels to clean up. Also, the plane had great leg room!"
Ưu: "Leg room, choice of food and the overall services"
Khuyết điểm: "Check-in procedure is confusing, needs better improvements"
Ưu: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Khuyết điểm: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"
Ưu: "I'm just about 6ft and really do appreciate the plentiful legroom on business class."
Ưu: "Service, food, entertainment"
Khuyết điểm: "Can't choose my own seats"
Ưu: "for the flight from Seoul to Singapore, the flight was superb. In-flight services was perfect. food was excellent and the air stewards and stewardess were all very helpful and full of smiles."
Khuyết điểm: "Check In process at Seoul Counter. the check-in was stressful. the ground staffs insist on using Check-in Kiosks provided even when it was not working as it should be. Ended up being bounced from one staff to another."
Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."
Ưu: "I like all the email reminders and alerts"
Ưu: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
Ưu: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
Khuyết điểm: "Other passengers, but KA can't control that."
Ưu: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Khuyết điểm: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."
Ưu: "Service and Food was great. The hygiene was good."
Khuyết điểm: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"
Ưu: "- Great Service by inflight crew. - Very good Indian veg meal options i.e. Hindu Veg Meal and Asian Veg Meal. I would suggest the non veg folks to try these next time."
Ưu: "Aircraft is well kept and clean. Crew members are attentive and alert.check in process was fast and efficient."
Khuyết điểm: "Charging of excess baggage on second piece of luggage checkedin. Amount is too steep. Selection of movies could be expanded esp the korean selection since its korean air? Current selection of korean movies was only 5!"
Ưu: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Khuyết điểm: "None"
Khuyết điểm: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."
Ưu: "Seats comfortable"
Khuyết điểm: "Food select"
Ưu: "The crew were excellent."
Khuyết điểm: "I would have liked to have had a wider selection of movies. I would also have liked to have a hard copy menu to look at prior to meals, as unfortunately I couldn't always understand the crew, even though they were fantastic. With a little more detail I could have determined whether something was spicy or not."
Ưu: "I liked their positive & happy attitudes as well as their work ethic."
Khuyết điểm: "Perhaps there could have been a larger & wider selection of movies. I would have liked to have had a hard copy menu so that I could make a more informed choice with my meals."
Ưu: "Staff are first class....efficient, polite...anxious to please. very well organized flight."
Ưu: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."
Ưu: "screen contents very good"
Khuyết điểm: "seat is smaller than other flight"
Ưu: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Khuyết điểm: "There was nothing we didn't like about our flight to Seoul"
Ưu: "Friendly service and food pretty good. Great price for value."
Khuyết điểm: "Seating was changed even though i prebooked."
Ưu: "Great value plus layover hotel bonus"
Khuyết điểm: "It was all good"
Ưu: "Indian music in Audio section and Bollywood movies"
Ưu: "Leg room was more than most economy; however, my seat would not lay down and it was miserable for 11 hr ride from Korea to Los Angeles, California."
Khuyết điểm: "Seat would not lay down for 11 hours."
Ưu: "Nice bibimbap"
Khuyết điểm: "Boarding staffs at Tan Son Nhat Airport"
Ưu: "The incheon airport efficiency, the food Inboard, the transit was food."
Khuyết điểm: "No snacks like ice cream or snacks. Crew was not as sensitive and attractive to passengers."
Ưu: "The time is not delayed"
Ưu: "Watched a great movie "spotlight" on board"
Khuyết điểm: "Flight was delayed a little"
Ưu: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Khuyết điểm: "Nothing"
Ưu: "I like that KE is lenient with the baggage allowance of 23kgs per piece that some can still go up to about 25kgs due to measurement system used (Metric vs. US). I also like that KE has bigger leg room even in the economy class."
Khuyết điểm: "I don't like the fact that KE charges the 3rd baggage (excess baggage) US$200 for only up to 23kgs. Anything beyond that is additional $100 for only up to 32kgs. another $100 beyond 32kgs. I will state for a fact that Cathay Pacific only charges US$150 for the 3rd baggage and is already up to 32kgs. Perhaps this is something KE would like to look into. In spite of Cathay Pacific's excess baggage rates, they have a smaller leg room in the economy class."
Khuyết điểm: "Again, my special meal request wasn't found and I ended up eating nothing"
Ưu: "Lot of space for legs and comfortable seats."
Khuyết điểm: "Nobody could find my reservation for a special meal and I ended up eating nothing"
Ưu: "Fast Chaco in and nice crew"
Khuyết điểm: "The food was not great and no vegetarian options"
Khuyết điểm: "food. antertaiment"
Ưu: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
Ưu: "So very accommodating and friendly. The standard for customer service."
Ưu: "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."
Ưu: "Good leg room in most seats Eco class, friendly service, on time, the three big domestic carriers should model themselves after Korean Airlines and some of the other Asian Biggs, best regards and safe travels ,World traveler,Dave"
Ưu: "Good leg room in most seats in Eco class, friendly service, on time, the three big domestic carriers should model themselves after Korean Airlines and some of the other Asian Biggs, best regards and safe travels ,World traveler,Dave"
Ưu: "All american carriers shold learn from Korean air about the service."
Khuyết điểm: "None"
Ưu: "Flight spot on time."
Khuyết điểm: "Can't think of a better thing"
Ưu: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Khuyết điểm: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Ưu: "Crew was professional and charming"
Khuyết điểm: "Nothing really, one of the best short haul flights in the world"
Ưu: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Khuyết điểm: "Nothing really."
Ưu: "Free alcohol on international flights is always a plus."
Khuyết điểm: "The movie selection was not as expansive as I've seen previously."
Khuyết điểm: "meal choices"
Ưu: "They had a lot of Great Movies! I was able to catch up with Kong, James Bond, The Great Wall and much, much more!"
Ưu: "Food was great!"
Khuyết điểm: "The Japanese crew were not very good at English!"
Ưu: "I like the courteous and efficient service of the whole crew."
Khuyết điểm: "I didn't like part of the journey to USA to be run by UNITED."
Ưu: "Food and movies options."
Khuyết điểm: "Not enough help to put my carry on on the overhead luggage storage."
Ưu: "Cabin crew was fine, nice smooth flight."
Khuyết điểm: "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."
Khuyết điểm: "Seats seem extra small, narrow and short. As a window seat there was very little room between the seat and the wall. Food and entertainment average to below average (compared with Qantas, Singapore Airlines)"
Khuyết điểm: "Pretzels"
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Ưu: "Great value, excellent food and entertainment"
Khuyết điểm: "Chinese passengers, but that has nothing to do with the airline!"
Ưu: "Very comfortable"
Ưu: "High quality fit out, amazing flight crew, great food."
Khuyết điểm: "Movie selection could be greater."
Ưu: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Ưu: "One of the best inflight meals. They serve snacks on top of main meal."
Khuyết điểm: "The shuttle bus to the plane was crowded. Limited movie options."
Khuyết điểm: "We didn't hear the announcement that the gate for our flight had changed. I just happened to look at the flight info and noticed our flight was not listed. I went to the desk then I was informed of the change. Poor service."
Khuyết điểm: "Food was a bit salty. Bread was so cold."
Khuyết điểm: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Ưu: "crew was very polite and everything was smooth."
Khuyết điểm: "limited movie selections"
Ưu: "The crew"
Khuyết điểm: "No food available only drinks"
Ưu: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
Ưu: "Excellent service"
Khuyết điểm: "N/a"
Khuyết điểm: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
Ưu: "As expected from the Japanese, super polite snd patient."
Khuyết điểm: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
Ưu: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
Ưu: "Seats were comfortable. Entertainment was OK."
Khuyết điểm: "I don't know what that food was, but it wasn't food."
Ưu: "Very friendly crew both on the ground and in the air."
Khuyết điểm: "Entertainment options (movies/TV) are rather limited and mostly not to my taste. Entertainment was also the same on the flights there and back, meaning that on the second flight, there was even less choice."
Khuyết điểm: "There was no information about connecting flights before landing."
Khuyết điểm: "Missed connecting flight due to delays from first flight"
Ưu: "Everything accept the food selection."
Khuyết điểm: "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
Ưu: "The food, service and entertainment options were definitely good."
Ưu: "Food very good.. I like it. I will go again. I want to come back"
Ưu: "Crew was nice"
Khuyết điểm: "Space was horrible for a seven hour flight"
Ưu: "Very good service and good food."
Ưu: "Great food as usual. Really friendly crew."
Khuyết điểm: "Seats are a little too narrow for wider-shouldered passengers. Lacks English entertainment options compared to some other airlines for such a long flight, and lacks WiFi"
Khuyết điểm: "United Air was delayed for almost 2 hours due to airplane maintenance. Not bad except we had already gotten off a 9 hour flight, had a 2 hours layover, and had not slept. Flight was full and we were forced to check carry-ons in the hold. Fragile items were packed in there and I saw gate handlers tossing other passenger's bags onto the chute. I tried to ask another gate person if they could treat it carefully and while he wasn't rude about it, it was clear he didn't really care. No surprises really. Domestic flights seem like garbage compared to international flights in regards to service and comfort. Can't expect anymore for a 1.5 hour "bus" flight."
Ưu: "I made it to the flight despite late arriving international connection"
Khuyết điểm: "No personnel helped at all to facilitate my connection despite late-arriving aircraft causing a two-hour delay from Tokyo to SFO."
Khuyết điểm: "The fact it is 450$ to reschedule a flight that was under 1000$"
Khuyết điểm: "The flight was so packed. The boarding process took forever! No room for even small carry-ons. And as a 5' 4" 125lb woman, I had problems fitting in the seats."
Khuyết điểm: "Vegetarian Meal was poor. Hindu non-vegetarian meal had mystery meat."
Khuyết điểm: "Vegetarian Meal was poor."
Ưu: "Very efficient at getting us boarded, serving food and drinks, and getting us off the plane. I greatly appreciated having small snacks available throughout the flight in the galley. The movies were great, but I am very far behind in watching movies and TV, so I had plenty to watch that I had not seen."
Ưu: "The staff were courteous and friendly."
Khuyết điểm: "movie choices were poor and picture quality bad.."
Khuyết điểm: "Limited flight entertainment options."
Ưu: "Fast boarding and well maintained airplane"
Khuyết điểm: "Flight attendants could check on passengers more often. They seemed to just serve the standard drinks/meals and then disappear."
Ưu: "The food was ok."
Khuyết điểm: "I lost my suitcase or had it stolen!"
Ưu: "Trip from Istanbul was On Time. As a Disabled Person, I was picked up at the baggage ticket counter and expedited through. It was excellent service in Istanbul for me. The plane experience was smooth, with wonderful entertainment on your personal screen with excellent movie, news and music offerings. The crew was wonderful, friendly, smiling and accommodating. No charge on alcoholic drinks! Food was great. Flight was good. At Houston, the assistants for Disabled Persons was wonderful, accompanying me up until I was dropped at Shuttle service to my car. Turkish airlines really impressed me and would use them anytime."
Khuyết điểm: "In Istanbul, I had to walk from the gate entrance to the plane. Took me 10 minutes to walk the plank, struggling, but no one offered me a wheelchair or assistance. In Istanbul, there was a considerable amount of people waiting to check bags but there were no agents at 2 counters and it really bothered the people waiting and waiting for them to show up. Then the baggage loading track stopped and it stopped all the traffic for a while. Inconveniences but, nevertheless, it affected the travelers anxiety."
Ưu: "Friendly crew"
Khuyết điểm: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
Ưu: "Care packages, the hot washcloth, the little details on the toilet and the choices"
Khuyết điểm: "It seemed the flight attendants were annoyed by the passengers. Heard there was one food Cart missing so that may have caused the briskness in attitude. Seats weren't as comfortable as I was hoping"
Ưu: "Good food, comfortable seat, good timing."
Khuyết điểm: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."
Khuyết điểm: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."
Ưu: "A much nicer 777 on this leg."
Khuyết điểm: "The lounge at IST is overcrowded and lacks sufficient showering facilities. There was leftover food everywhere that the overworked staff tried, in vain, to keep up with."
Khuyết điểm: "The space between the seats were narow"
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Khuyết điểm: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"
Ưu: "Food was good. Entertainment worked."
Khuyết điểm: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."
Ưu: "The counter in Kuwait was very kindly with my because I have disabled boy"
Khuyết điểm: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Ưu: "Boarding , cabin crew , updated entertainment facilities and Ford's served are excellent."
Khuyết điểm: "Space between seats is not appropriate for comfortable travel."
Ưu: "Very friendly and willing crew."
Khuyết điểm: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Ưu: "Short flight-everything fine. Great plane."
Khuyết điểm: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."
Ưu: "The food, the service"
Khuyết điểm: "Too many announcements"
Ưu: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Khuyết điểm: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."
Ưu: "Best food I've had on an airplane, the warm towels before the first meal were a nice touch."
Khuyết điểm: "Plane was a little warm at times, otherwise no complaints."
Ưu: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Ưu: "Flight was on time, staff were professional"
Khuyết điểm: "The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress"
Ưu: "I liked the food , I also liked the tv we had in our chairs for us to watch movies"
Khuyết điểm: "A lot of announcements, when they could've just done all of them at once"
Ưu: "Gave us direct flight back to Singapore in premium economy seats."
Khuyết điểm: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."
Khuyết điểm: "I had a connection from Istanbul to Frankfurt with Lufthansa . I was disappointed that TK airlines did not allow me to check the luggage through to Frankfurt because the flight was on a different ticket . As an Elite Plus member , I expect better cooperation among the star alliance member airlines . I had to check out and back again , took almost two hours of waiting in lines . Good that on this occasion I had sufficient time and did not miss the LH flight ."
Ưu: "Good food"
Ưu: "Food, entertainment system"
Khuyết điểm: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."
Ưu: "Gold thing is that the flights are always on time."
Khuyết điểm: "My charger got confiscated in Istanbul, too bad. I should have been told about this."
Ưu: "Flush attendant tried his best.n"
Khuyết điểm: "Not enough leg room so the plane felt claustrophobic even though there were 2 aisles."
Ưu: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Khuyết điểm: "Seats not to comfortable but can't really change that without upgrade."
Ưu: "Great service, smooth flight, and overall a pleasure to fly with."
Ưu: "1) The vegan meals were outstanding. 2) The free movies helped a lot! 3) The Cherry Juice is Sooooo good!"
Khuyết điểm: "I asked to be move from 13D (isle) to 23G (isle) They stuck me in 23E (middle) and insisted it was a middle."
Ưu: "Everything about this airline is really good. We will flight again as much as possible using Turkish Airlines. Thank you crew and onboard for the great service."
Khuyết điểm: "Long layover wait in Istanbul"
Ưu: "Add good airline to Atlanta to eu"
Khuyết điểm: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Ưu: "Nothing important"
Khuyết điểm: "The delay, the service, the fact that my bag was only delivered to me two days after I landed, and after receiving the bag I discovered that it had been opened and things were missing."
Ưu: "landing in jeddah was very bad in caressive manner... but all other things were good"
Khuyết điểm: "I woke up twice due to too warm cabin."
Ưu: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Khuyết điểm: "Nothing"
Ưu: "Love this airline!!"
Ưu: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Khuyết điểm: "Chaotic boarding procedures in Istanbul airport."
Ưu: "Excellent carrier, modern planes and good food on board Also on european flight a proper meal and inflight entertainment"
Ưu: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"
Ưu: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Khuyết điểm: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
Ưu: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."
Ưu: "Nice hotel, meals, and transport, plus $$."
Khuyết điểm: "Had to stay over two nights. Could not make original connection in Istanbul, stayed over at my expense. Flight overbooked, stayed over at Turkish Airlines expense."
Khuyết điểm: "Our flight was canceled. There was terrible communication from the Turkish airlines staff and a complete inability to handle the situation. The entire flight was stuck in the airport for while without any information. The customer service hotline was unable to help anyone because there was a miss communication from the staff in the airport and our flight hadn't been canceled in their system yet. It's was my worst flight experience to date"
Ưu: "Spaced seats, kind crew"
Ưu: "The in flight entertainment was great"
Khuyết điểm: "Boarding process was delayed and there were no updates to tell us about it. I was feeling ill and asked a crew member for water she told me she would run and get it and I saw her walking around for 45 minutes before I asked her again and it took her another 30 minutes. In that time I watched her fulfill requests for headphones and other unecessary items. We were sat directly behind a screaming baby and directly in front of 3 wildly misbehaving children for the entire 10 hr flight. The crew allowed the family behind us to sit 5 people to the 4-person row, including a 7-year old sitting on the mom's lap who kicked seats and pulled my hair over the top of the seat. I recognize that misbehaved children are not the fault of the airline but it seems like in the future grouping families with children together might be a resolution. We went 10 hours without sleep because the kids kept kicking our seats and sticking their feet through our armrests. The airline also offered zero vegetarian food options for this flight (unlike others which offered pasta). We went 10 hrs having eaten a single bread roll and a bowl of pudding. After these two flights I'll likely never fly Turkish again."
Ưu: "Nice new plane, decent food, friendly staff, incredible selection of movies. Appreciated the fact that the cabin wasn't freezing for once."
Khuyết điểm: "Terrible, slow checkin process. Some people treated the checkin counter as their personal therapist, coffee house, I don't know what.., they held up the line for ages and staff was doing nothing to speed them up and move them along."
Ưu: "Able to fly direct to ansterdam"
Khuyết điểm: "Have to lay over on the way back. More expensive than other airlines."
Khuyết điểm: "Boarding was confusing and disorganized"
Ưu: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Khuyết điểm: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."
Ưu: "Overall everything was ok."
Khuyết điểm: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Ưu: "Sandwich was incredibly tasty (although not much filling)"
Khuyết điểm: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Ưu: "Really friendly staff. Great service"
Khuyết điểm: "The streaming service didn’t work"
Ưu: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Khuyết điểm: "Flight departing late."
Khuyết điểm: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Ưu: "Premium economy service was good."
Khuyết điểm: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Ưu: "Absolutely nothing!"
Khuyết điểm: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Ưu: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Khuyết điểm: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."
Khuyết điểm: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Ưu: ".Very much on time with pleasant service."
Khuyết điểm: "Can nit find much fault fir a short run!"
Ưu: "The staff was very helpful and professional. Promp response to calling for attention."
Khuyết điểm: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"
Ưu: "Bording was good and general flight ok"
Khuyết điểm: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."
Ưu: "Good flights. Good prices."
Khuyết điểm: "Headset jack only worked if the headset plug was in EXACTLY the right spot."
Ưu: "Seats were comfortable"
Khuyết điểm: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"
Ưu: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Khuyết điểm: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."
Ưu: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Khuyết điểm: "Nothing"
Ưu: "Very friendly crew"
Ưu: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Khuyết điểm: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Khuyết điểm: "They stole my money"
Ưu: "Helpful and smiling cabin crew."
Ưu: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Khuyết điểm: "The amount of extras you have to click no to while checking in online."
Ưu: "The food and the punctuality"
Khuyết điểm: "The technology in interteiment is not touch screen"
Khuyết điểm: "Nothing"
Khuyết điểm: "Dutch sub titels would be nice."
Ưu: "Got to Amsterdam on time and everything was great including the staff"
Ưu: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"
Khuyết điểm: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."
Ưu: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Khuyết điểm: "Nothing to be honest . All positive."
Ưu: "Cabin Crew was awesome."
Khuyết điểm: "Entertainment System was not working and no Non-veg food option in flight."
Ưu: "Easy boarding, plenty of room"
Ưu: "The sandwiches were simple yet just the right touch, on all four flights."
Ưu: "Usual professional and friendly service from my airline of choice for most destinations."
Khuyết điểm: "Nothing"
Ưu: "Wider seat than most business class"
Khuyết điểm: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Ưu: "Eveything is well arranged"
Khuyết điểm: "Nothing"
Ưu: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Khuyết điểm: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Khuyết điểm: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Ưu: "Jet airways flight till mumbai"
Khuyết điểm: "Poor legspace in Klm flight till Amsterdam"
Ưu: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Khuyết điểm: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Ưu: "I was upgraded to Buisness so, no complaints"
Khuyết điểm: "No Marlboro light cigarettes on the duty free shopping cart"
Ưu: "The cabin crew, the flight and communication and the cleanliness of the plane."
Khuyết điểm: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Ưu: "Crew was friendly, and the food was better than the usual KLM fare."
Khuyết điểm: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Ưu: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Khuyết điểm: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Ưu: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Khuyết điểm: "lack of meal options"
Ưu: "Friendliest economy class service I've ever encountered."
Ưu: "Spacious cabins, friendly service"
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