Đánh giá của du khách
Điểm đánh giá chung
6,4
Tốt
Dựa trên 6.688 đánh giá
Lên máy bay
6,6
Thư thái
6,4
Phi hành đoàn
6,8
Thư giãn, giải trí
5,7
Thức ăn
6,5
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Air India
Khứ hồi
Phổ thông
Thông tin của Air India
| Mã IATA | AI |
|---|---|
| Tuyến đường | 558 |
| Tuyến bay hàng đầu | London Heathrow tới Niu Đê-li Indira Gandhi Intl |
| Sân bay được khai thác | 99 |
| Sân bay hàng đầu | Niu Đê-li Indira Gandhi Intl |
Đánh giá gần đây
Điểm đánh giá của du khách
517
565
652
509
416
-
5,0
Khuyết điểm: Crew sounds mean and lies often Why do they have to lie???
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Treating international travels with respect
đánh giá từ
-
2,0
Khuyết điểm: EVERYTHING
đánh giá từ
-
2,6
Ưu: FOOD WAS OKAY
Khuyết điểm: NEED IMPROVEMENT IN CUSTOMER SERVICE, I DONT THINK I WOULD EVER TRAVEL WITH AIR INDIA. VERY VERY VERY POOOOR SEVICE.
đánh giá từ
-
2,0
Ưu: Pathetic experience all around
Khuyết điểm: pathetic experience
đánh giá từ
-
2,0
Khuyết điểm: poor customer service by Airindia
đánh giá từ
-
2,0
Ưu: Pathetic
Khuyết điểm: pathetic customer service
đánh giá từ
-
3,6
Ưu: Crew members not responding,tv not working,seat not comfortable
Khuyết điểm: Better entertainment,comfortable seating
đánh giá từ
-
5,0
Ưu: Tv not working,seating not comfortable
đánh giá từ
-
2,0
Khuyết điểm: Poor costumer service.
đánh giá từ
-
2,0
Khuyết điểm: It would have been better if you would have told me that I need a transit visa in delhi,terrible customer service and ridiculously poor responsibility through your team of reservation that cost me to loose my 600 dollars for nothing coz they refused me to board on plane,and when I called you from airport,you never responded back to me, I am not recommending anyone to book their flight through your website
đánh giá từ
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3,3
Ưu: Food was decent
Khuyết điểm: This flight needs a total rehab..... the amount of electrical failures it has, it might be a disaster waiting to happen
đánh giá từ
-
5,3
Ưu: overall safety is good
Khuyết điểm: media is not at all working and its hard on such long flights without media especially when you are traveling with kids
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Cleanliness of the flight. Horrible bathrooms.
đánh giá từ
-
2,0
Ưu: Horrible. Airhostess was not respectful towards other passengers.
Khuyết điểm: Cleanliness! Bathrooms were horrible. Absolute no maintenance.
đánh giá từ
-
6,3
Ưu: Time to destination with non stop flight is excellent.
Khuyết điểm: Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food.
đánh giá từ
-
2,0
Ưu: Checkin bag missed. Worst Air india
đánh giá từ
-
2,0
Ưu: 1 check in bag missed. Launched the complaint and still no use.
Khuyết điểm: Make sure no bags misssed
đánh giá từ
-
3,6
Ưu: Crew is very poor
đánh giá từ
-
10,0
Khuyết điểm: Face wipes was needed
đánh giá từ
-
8,6
Khuyết điểm: Face wipes was needed
đánh giá từ
-
4,0
Khuyết điểm: Social distancing no middle seat precautions
đánh giá từ
-
3,0
Khuyết điểm: Air India promises to give you minimal service and maximum prices due to COVID. Horrible business class seats
đánh giá từ
-
3,3
Khuyết điểm: Air India needs to be competitive and offer better services that is on par with other international airlines.
đánh giá từ
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8,3
Khuyết điểm: Staff Printed wrong boarding pass @ IAD leading to issue clearing security!
đánh giá từ
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6,3
Khuyết điểm: No entertainment at all even in business class
đánh giá từ
-
7,6
Ưu: The care the staff have taken during pandemic is good.
Khuyết điểm: They should have entertainment.
đánh giá từ
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4,0
Khuyết điểm: Food given was veg even though i had asked for non veg. The flight attendant said they can't give non veg. Attendant not helpful
đánh giá từ
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3,6
Khuyết điểm: AirIndia did not support me at all in this emergency situation of corona. very disappointing.
đánh giá từ
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7,0
Ưu: Spanking new dreamweaver aircraft.
Khuyết điểm: Non working usb ports, stale entertainment fare need to be addressed urgently
đánh giá từ
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5,3
Ưu: Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative
Khuyết điểm: How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector
đánh giá từ
-
10,0
Ưu: Crew was amazing and seats confortable
Khuyết điểm: Some USB sockets and screens did not work
đánh giá từ
-
10,0
Ưu: on time flight and landed early
Khuyết điểm: serve napkins and sanitizer
đánh giá từ
-
10,0
Khuyết điểm: Easy and friendly check in and inflight courtesy.
đánh giá từ
-
9,3
Ưu: Crew was friendly and helpful. Took good care of wheelchair bound passengers. Landings on this trip were exceptionally impressive.
Khuyết điểm: The entertainment system isn’t the greatest, but in the iPad era this is not a big negative.
đánh giá từ
-
2,0
Ưu: Food
Khuyết điểm: It could have been better if it would have been on time and not delayed 2 hrs and I could have made my connection and not have to pay more than $200 for another flight. I am livid. Never again with Air India!!!!
đánh giá từ
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10,0
Ưu: Nice charming very cooperative.
Khuyết điểm: More than satisfied wonderful.
đánh giá từ
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6,0
Khuyết điểm: A more approachable crew. The outlets did work for the USB connections.
đánh giá từ
-
2,0
Khuyết điểm: The filthiest plane I have ever been on. Never again.
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Everything
đánh giá từ
-
2,0
Ưu: Nothing
Khuyết điểm: Everything
đánh giá từ
-
4,0
Khuyết điểm: Poor communication about arriving— time at destination and need to stay seated at 30 minute point. Flight attendants are slow and clueless. Entertainment system is limited. Aircraft feels old.
đánh giá từ
-
6,3
Ưu: It was a flight!
Khuyết điểm: It seemed like the crew didn’t care that much about the flight—halfway through there was like toilet paper and other trash in the aisle and no one cared to pick it up. Just felt a little hopeless.
đánh giá từ
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4,0
Khuyết điểm: Entertainment system was limited with poor sound quality even in Business. Monitor is too distant in business. Food was mediocre. No announcement was made 45 minutes before landing in Tel Aviv, just an announcement at 30 minutes forbidding movement to the restroom. Tea and coffee were not offered frequently in Business even though several seats were empty and attendants were not overwhelmed. Announcements in English were confused and confusing. NO SIGNS at gate explaining 26 A was for business and 26 B was for economy and these gates were a 3 minute walk from each other. No staff to advise until finally an announcement. Lounge is ‘tired’ with limited food selections. Disappointing all around.
đánh giá từ
-
2,0
Khuyết điểm: The flight had mechanical issues. They made us sit until 10 pm but still no flight. Then they asked us to go home and come back next day! When we tried to check/in, they said there are no more seats. Then they finally put us on another airline which departed in the night! This is a nightmare. You should not entertain Air-India on your website. I was totally exhausted and taken for a ride by poor airline management.
đánh giá từ
-
2,0
Ưu: Food
Khuyết điểm: No movies no music broken seat old fashioned
đánh giá từ
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6,6
Khuyết điểm: My suggestion that at the time of boarding your staff behavior not good. As well you should supply hot napkin for freshness
đánh giá từ
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4,3
Khuyết điểm: Since it is our Airlines priority should have been given to its passengers. Flight was awfully delayed thereby wasting more than half a day. Return flight was worse. We landed at 1.30 pm and luggage was not in the belt it was supposed to be as announced . It’s a shame that we had to endure sleepless nights and miserable time in the airport. Swore never to travel by AirIndia again.
đánh giá từ
-
5,3
Ưu: The timings were the best
Khuyết điểm: Crew can be more friendly and interact work smile, food was stale and lot of scope for improvement and the entertainment consoles werent working
đánh giá từ
-
10,0
Ưu: Everything
Khuyết điểm: Nothing
đánh giá từ
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8,6
Ưu: Crew is amazing
Khuyết điểm: Need more entertainment, very poor media
đánh giá từ
-
10,0
Ưu: Everything is very comfortable
Khuyết điểm: It’s perfect
đánh giá từ
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5,3
Ưu: It is very wonderful. I like it so much.
Khuyết điểm: I think food is very important. We want every thing cleanly
đánh giá từ
-
8,0
Ưu: Traveling time
Khuyết điểm: Cleanliness
đánh giá từ
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3,6
Ưu: Nothing
Khuyết điểm: Everything
đánh giá từ
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3,6
Ưu: Crew was okay. Light for service at seat did not work so if I needed something I would have to get up to get it.
đánh giá từ
-
4,4
Khuyết điểm: The food from Bombay to Rajkot can be better
đánh giá từ
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3,6
Ưu: Crew was very polite.
Khuyết điểm: Seat was uncomfortable. PA system was inaudible. Plane smelled unpleasant. Waited on the tarmac for 45. Waited for checked bag for 45 minutes.
đánh giá từ
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3,3
Khuyết điểm: The entertainment screens did not work during the entire flight, even after a reset. The plane was falling apart, with peeling paint and creaking noises during every movement.
đánh giá từ
-
6,0
Ưu: Aircraft and schedule
Khuyết điểm: Entertainment and food could have been better. Not lot of options in the entertainment. Indian food offered in other airlines such as Emirates and British Airways have been better than what has been offered in native Air India flight
đánh giá từ
Tình trạng chuyến bay
Air India Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Air India
- Sân bay Niu Đê-li Indira Gandhi Intl (DEL)
- Sân bay Mumbai Chhatrapati Shivaji (BOM)
- Sân bay Can-cút-ta Netaji S. Chandra (CCU)
- Sân bay Chennai (MAA)
- Sân bay Thành phố Bangalore Bengaluru Intl (BLR)
- Sân bay Hyderabad Rajiv Gandhi Intl (HYD)
- Sân bay Ahmedabad (AMD)
- Sân bay Kochi (COK)
- Sân bay London Heathrow (LHR)
- Sân bay Dubai Intl (DXB)
- Sân bay Amritsar Sri Guru Ram Dass Jee Intl (ATQ)
- Sân bay Thiruvananthapuram (TRV)
- Sân bay Vasco da Gama Dabolim (GOI)
- Sân bay Bhubaneswar (BBI)
- Sân bay Patna (PAT)
Air India thông tin liên hệ
- AI Mã IATA
- +91 22 27067001 Gọi điện
- airindia.in Truy cập
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