Đánh giá của du khách
Điểm đánh giá chung
6,9
Tốt
Dựa trên 1.609 đánh giá
Lên máy bay
7,3
Thư thái
7,0
Phi hành đoàn
7,5
Thư giãn, giải trí
6,1
Thức ăn
6,3
Bỏ qua đến nội dung chính
Thêm
Tìm các chuyến bay giá rẻ trên Alitalia
Khứ hồi
Phổ thông
Thông tin của Alitalia
| Mã IATA | AZ |
|---|---|
| Tuyến đường | 182 |
| Tuyến bay hàng đầu | Rome Fiumicino tới Catania Fontanarossa |
| Sân bay được khai thác | 70 |
| Sân bay hàng đầu | Rome Fiumicino |
Đánh giá gần đây
Điểm đánh giá của du khách
50
81
91
66
42
-
6,0
Ưu: Plane departed early and arrived early. No incident.
Khuyết điểm: Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad...
đánh giá từ
-
8,0
Khuyết điểm: Online check-in process. Boarding pass not available to be added to wallet. Unable to view; had to have the boarding pass emailed to me. No option to set up SMS tracking foe flight status.
đánh giá từ
-
4,0
Ưu: FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID).
Khuyết điểm: The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;
đánh giá từ
-
4,5
Ưu: We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves.
Khuyết điểm: Serve at least one cup of water. It was not offered, nor available.
đánh giá từ
-
5,0
Ưu: Nothing
Khuyết điểm: The food, the entertainment
đánh giá từ
-
3,0
Ưu: I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member.
Khuyết điểm: Applying the rules and respect my skyteam elite plus membership.
đánh giá từ
-
0,0
Khuyết điểm: changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,...
đánh giá từ
-
10,0
Ưu: Excellent dinner
Khuyết điểm: Breakfast was dreadful
đánh giá từ
-
7,3
Khuyết điểm: All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time
đánh giá từ
-
4,6
Khuyết điểm: Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes
đánh giá từ
-
2,0
Khuyết điểm: Strike delay. Very poor food. Cramped chairs. I flight entertainment
đánh giá từ
-
6,0
Ưu: Boarding was ok compared to other Alitalia flights
Khuyết điểm: A snack between the meals. More food options for the second meal.
đánh giá từ
-
4,6
Ưu: Crews are nice n snacks are okay.
Khuyết điểm: Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!
đánh giá từ
-
5,0
Ưu: Snacks were okay.
Khuyết điểm: Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee.
đánh giá từ
-
5,3
Khuyết điểm: El avión, en especial los baños, muy mal estado La tripulación con poco tacto para atender La comida en primera muy poco apetitosa
đánh giá từ
-
3,6
Ưu: Nothing
Khuyết điểm: Hour delay getting on the plane, after going through boarding. No explanation as to why.
đánh giá từ
-
3,5
Ưu: Ground staff
Khuyết điểm: More baggage checking counters.
đánh giá từ
-
7,6
Khuyết điểm: More variety of movies
đánh giá từ
-
4,0
Khuyết điểm: Seat assignments sucked. Could not seat together
đánh giá từ
-
6,0
Ưu: The crew was not grntle
đánh giá từ
-
10,0
Superb flight and snacks provided
Ưu: Flight was smooth
đánh giá từ
-
5,2
Khuyết điểm: Delayed takeoff. That happens but very poor communication about the delay.
đánh giá từ
-
6,0
Khuyết điểm: OK flight, evening Business class
đánh giá từ
-
5,3
Khuyết điểm: The seats aren’t comfortable, the entertainment system is finicky, not much leg room.
đánh giá từ
-
6,4
Ưu: Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda
Khuyết điểm: Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible.
đánh giá từ
-
7,3
Ưu: Everything
đánh giá từ
-
5,0
Khuyết điểm: As so often with Alitalia the flight was delayed by 1 hr 20 mins
đánh giá từ
-
9,5
Ưu: Easy check in and easy baggage claim
Khuyết điểm: They can easily work on the food
đánh giá từ
-
8,3
Ưu: Flight was smooth and didn't feel like 9 hours! Crew handled an ill passenger in a caring and professional manner.
Khuyết điểm: Seated in the middle of four center seats, crew overlooked offering beverages/food a couple of times.
đánh giá từ
-
4,3
Khuyết điểm: they must work on quality and price
đánh giá từ
-
2,6
Khuyết điểm: No food
đánh giá từ
-
3,0
Khuyết điểm: Don’t let me book my seats on line and then tell me “not for this fare” ($1700) at the airport. We have special needs and were not accommodated
đánh giá từ
-
3,3
Ưu: Even though the plan was full, the boarding process was quick.
Khuyết điểm: Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile.
đánh giá từ
-
6,5
Ưu: on time departure and arrival
Khuyết điểm: price for baggage, water is only “service” on board
đánh giá từ
-
8,6
Ưu: Good flight. Crew was nice.
Khuyết điểm: Better entertainment
đánh giá từ
-
2,5
Khuyết điểm: Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move.
đánh giá từ
-
9,0
Khuyết điểm: Better pillows...as simple as that
đánh giá từ
-
7,3
Khuyết điểm: This flight had the least legroom of any flight I've ever taken.
đánh giá từ
-
7,0
Ưu: Seamless boarding, departed and arrived on time.
Khuyết điểm: Very surly and unhappy looking crew
đánh giá từ
-
8,0
Ưu: Crew were friendly and helpful.
Khuyết điểm: Flight was delayed through no fault of the airline. Took a long time taxing due to the excess traffic.
đánh giá từ
-
2,0
Ưu: Their was really nothing to like. The plane was late, had to check in a carry on, my luggage was not transferred on time to my connecting flight,
đánh giá từ
-
2,0
Ưu: People next to me
Khuyết điểm: Seat, food , no fee for bag, and service
đánh giá từ
-
8,0
Ưu: Peu de place pour les jambes Équipage très sympa
Khuyết điểm: Plus de place pour les jambes mais vol rapide donc Ok
đánh giá từ
-
9,2
Ưu: The site was convenient and comfetable
Khuyết điểm: Food
đánh giá từ
-
3,6
Ưu: the flight was on time
Khuyết điểm: for sure the seats, the screens and bathrooms. the plane was so old!
đánh giá từ
-
4,0
Ưu: the flight was on time
Khuyết điểm: for sure the seats, the screens and the bathrooms. the plane was soooo old!
đánh giá từ
-
4,0
Khuyết điểm: Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing.
đánh giá từ
-
8,6
Khuyết điểm: The A330 really needs a makeover... Other airlines offer a better service in Business class
đánh giá từ
-
3,6
Ưu: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.
Khuyết điểm: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.
đánh giá từ
-
3,0
Khuyết điểm: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.
đánh giá từ
-
4,0
Khuyết điểm: Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais.
đánh giá từ
-
9,3
Ưu: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.
Khuyết điểm: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)
đánh giá từ
-
3,3
Ưu: nice crew on the Rome to US leg
Khuyết điểm: Airline food is usually bad but this was inedible. Tiniest seats ever. Outdated entertainment selection. Obscene baggage fees. Never ever again- not worth the ‘deal’
đánh giá từ
-
9,6
Ưu: Very new and clean plane.
Khuyết điểm: Nothing it was all good.
đánh giá từ
-
2,0
Khuyết điểm: Seating, food, entertainment, communication and comfort
đánh giá từ
-
7,2
Ưu: On time and complimentary drink
đánh giá từ
-
3,5
Khuyết điểm: The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle
đánh giá từ
-
10,0
Ưu: Amazing crew helped us check in our luggage at a reduced rate.
Khuyết điểm: More inter European connections at more competitive price
đánh giá từ
-
10,0
Khuyết điểm: Everything was good.
đánh giá từ
-
6,6
Khuyết điểm: It was delayed by 4 hours
đánh giá từ
Tình trạng chuyến bay
Alitalia Bản đồ đường bay
Sân bay hàng đầu khai thác bởi Alitalia
- Sân bay Rome Fiumicino (FCO)
- Sân bay Milan Linate (LIN)
- Sân bay Catania Fontanarossa (CTA)
- Sân bay Palermo Punta Raisi (PMO)
- Sân bay Bari Palese (BRI)
- Sân bay Paris Charles de Gaulle (CDG)
- Sân bay Naples (NAP)
- Sân bay Lamezia Terme S Eufemia (SUF)
- Sân bay London Heathrow (LHR)
- Sân bay Brindisi Papola Casale (BDS)
- Sân bay Am-xtéc-đam Schiphol (AMS)
- Sân bay Turin Citta Di Torino (TRN)
- Sân bay New York John F Kennedy Intl (JFK)
- Sân bay Venice Marco Polo (VCE)
- Sân bay Bologna Guglielmo Marconi (BLQ)
Alitalia thông tin liên hệ
- AZ Mã IATA
- +39 06 65649 Gọi điện
- alitalia.com Truy cập
Chính sách huỷ của Alitalia
Do tình hình dịch coronavirus (COVID-19) biến đổi, Alitalia sẽ theo đó mà tiếp tục cập nhật các chính sách của mình. Vui lòng liên hệ trực tiếp với Alitalia để biết thông tin chi tiết về các mức phí huỷ đặt. Bạn có thể tìm thấy thông tin cập nhật nhất về các chính sách của Alitalia tại đây: Khuyến cáo du lịch & chính sách củaAlitalia
Tình trạng chuyến bay, thông tin hủy chuyến và hoãn chuyến được cung cấp bởi Flightstats.com. Dữ liệu của Flightstats không phải lúc nào cũng chính xác hoặc không có sai sót. Vui lòng xác nhận những thông tin được cung cấp ở đây với hãng bay của bạn.