Khách sạn ở Chicago nằm gần sân bay McCormick Bridgehouse & Chicago River Museum

Ưu điểm: How modern it was with the placements of USB plugs. Hair dryer also worked really well.

Khuyết điểm: The bathroom sliding door did not have a lock and some rooms did not have a full sized mirror.

Ưu điểm: Location

Khuyết điểm: Bogus charge of $559 was applied because they claim there was overwhelming evidence that I was smoking in there. This is absolutely false, they said the evidence was the smell. I was already checked out when they “smelled” my room. No one

Ưu điểm: City views from our room and lovely lobby . Great desserts and drinks.

Khuyết điểm: The hotel was lovely in every way except for the decor of the restaurant. The food is amazing. We ate three breakfast meals there just for convenience. Walking into the restaurant was like taking a wrong turn and entering a Waffle House! Terrible ambiance

Ưu điểm: Location is pretty nice

Khuyết điểm: I have stayed in 5-star hotel before, this is four star hotel. Spa area is so small, and no stream or sauna room. My room did not have full size mirror or hair dryer. Parking guy has attitude and tone that was harsh for and he was back up by manager.

Ưu điểm: Very comfortable rooms.

Khuyết điểm: No restaurant available during the afternoon on weekends.

Ưu điểm: Location, pool, modern room.

Khuyết điểm: Rather sterile and business oriented for our liking.

Ưu điểm: Very clean. Suite was large.

Ưu điểm: The bed and bedding was fantastic!

Khuyết điểm: $20 martini is very expensive!

Ưu điểm: I liked the location. Also, the bed was very comfortable.

Khuyết điểm: I was charged for room charges that were not mine. I called, texted, and emailed the staff regarding the charges, no response- total client ignorance. I am very disappointed with the customer service at this hotel. The time and energy I am putting into clearing the issue makes me regret my choice of staying in this hotel.

Ưu điểm: I had 2 or 3 requests that were met promptly.

Ưu điểm: Clean.

Khuyết điểm: I booked a 5-star hotel thinking I would at least get a nice view. All the pictures of the hotel showed a skyline view. But my room was overlooking the back of a small building which was under construction. There was nothing special about the experience.

Khuyết điểm: Room doors were very thin. We could clearly hear other guests' normal conversations down the hall.

Ưu điểm: Location, Cleanliness, Friendliness of staff, Luxurious

Khuyết điểm: Water runs too slowly

Ưu điểm: Best hotel I've stayed at in years

Khuyết điểm: Bathroom door was sliding with no lock. Not horrible but it would be nice to have a lock.

Ưu điểm: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.

Khuyết điểm: I did not like the lines at the first floor elevator area waiting to go to the open bar on floors 21/22. There must be a better way, at such an expensive, high class hotel to handle the lines and crowds that hotel guests do not have to see them.

Ưu điểm: We really enjoyed the location of the property and the style of the hotel!

Khuyết điểm: We were not told prior to booking the appointment (booked online through booking.com- no mention of it either) that when we arrived at the hotel there would be no parking provided, you were forced to valet.. not only that, but it was priced at $70/night. We understood we were in the city, but to not provide us an option to do cheaper parking onsite or even off sight was upsetting. We also ordered room service one night, which was only a glass of milk.. it was priced at $10.00 which I understand it being room service, however once it was brought to our room, the credit card slip indicated an ADDITIONAL SERVICE FEE..... I'm sorry but that is ridiculous, it's a glass of milk and I'm already paying $10.00 as well as leaving a tip for the room service itself. The most upsetting thing was that when we checked in we were told they required a $300.00 deposit... luckily we had the extra money to put towards that, but we both were upset with again not being notified or made aware of that before check in. We were coming from out of state, so those things are a really big deal to someone who has traveled 6+ hours to get there and feel we were stuck/forced to pay all these additional charges.

Ưu điểm: location was key....

Khuyết điểm: rooms are overly small

Ưu điểm: Location! Great view of the river.

Khuyết điểm: The rooftop could stay open a little longer on the weekend.

Ưu điểm: Good

Khuyết điểm: There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.

Ưu điểm: Highly recommend- wonderful stay.

Ưu điểm: Location. Comfortable bed. Atmosphere. Breakfast ambiance.

Khuyết điểm: No.

Ưu điểm: The location

Khuyết điểm: The dishes in the room weren't cleaned properly or probably at all.

Ưu điểm: I stay in the area several times a month and was told to try the London house . The area was nice but there are plenty of other hotels to choose from that are better .

Khuyết điểm: The bathroom was dirty and one of the robes had feces on it.

Ưu điểm: Room was very roomy and updated. The swivel tv was cool. Decent partial river views (Corner King). Great location. Neat elevator system. Rooftop was icy, but the views were wonderful. The bar was good too, a bit pricey though, and pretty chill for Friday night. Friendly, helpful staff. Probably the nicest hotel we've ever stayed at so far.

Khuyết điểm: Stains on the floor between the bed and night stand. The bathroom door is like those sliding barn style types. While nice, it lets you hear everythinggg someones doing in the bathroom. So if your Mexican food didn't sit well with you last night, your wife will definitely hear you destroy the toilet. Pillows were too soft for us. It was kinda loud from outside noises, but its kinda expected when you stay downtown.

Khuyết điểm: The price for overnight parking.

Ưu điểm: Internet tv, clean room, stylish decor, good breakfast and enjoyed the happy hour reception

Khuyết điểm: Hotel parking very expensive

Ưu điểm: All of it

Khuyết điểm: It was a very nice stay. I would definitely go back soon :)

Ưu điểm: Very friendly staff.

Ưu điểm: Location

Khuyết điểm: The hotel workers in strike banging all day was a nightmare

Ưu điểm: Location, staff, cocktail hour

Khuyết điểm: Bad WiFi connection, completely unavailable most times. Frustrating since its supposed to be what part of the $25 nightly fee is for. It seems the hotel caps what you can put the room thermostat at, this is totally fine, but would be nice to know

Ưu điểm: Location

Khuyết điểm: Not honest about using their valet and extra fees that come with. We were informed it would be --/night. Our bill the next morning was 95 due to extra overnight fees and such.

Ưu điểm: Location

Ưu điểm: Clean. Beautiful. RIGHT next to the HOB. Staff was SO nice.

Khuyết điểm: Nope.

Ưu điểm: Location Well appointed room Helpful staff

Khuyết điểm: Did not tell us ahead of time there would be a resort fee

Ưu điểm: Excellent location and decent breakfast with good coffee. Good shopping on the north and south side of the river. Within walking distance of the Willis Tower, the John Hancock building and Millennium Park. Excellent dual headed shower and clean bathroom. Good soap, body wash, shampoo and conditioner. Bed was comfortable with good pillows. Window shades kept the room dark for the late sleepers. Friendly and welcoming staff. Complimentary drinks on the 6th floor every evening between 5 and 7 pm (wine and beer). The Double Cross Lounge was also open between breakfast and the evening reception if you were waiting for your room to be cleaned. Good WiFi.

Ưu điểm: Location for us on this trip. Hot shower felt wonderful! Continental breakfast was a nice surprise that other hotels do not offer. In room coffee was a bonus as well as in room wi-fi.

Ưu điểm: Location of hotel was perfect for the activities our family was interested in.

Khuyết điểm: Room remained humid and warm for the entirety of our stay. Thermostat read 65° and it was definitely no where near that temperature in the room. We also had to do everything short of beg to have the trash cans emptied and new towels brought to the room.

Ưu điểm: Location and decor. Fitness room was outstanding.

Khuyết điểm: The indoor pool and hot tub were crowded and felt inaccessible because of the swimming lanes so we did not get to enjoy those features.

Ưu điểm: The property was great! I had a balcony room and the view was magnificent!

Ưu điểm: Lap pool

Ưu điểm: Excellent staff, polite and helpful. Location a little bit at the edge of Chicago central , no shops around, but again excellent for business travel. Meals for dinner at good price ratio.

Ưu điểm: The location was perfect for the night. The hotel is beautiful and the amenities are plentiful.

Khuyết điểm: When I arrived they could not find my reservation, even after providing the confirmation number they were still unsuccessful. The room had a funny smell. Also my reservation said I would have a tub and there was only a shower.

Ưu điểm: Warm, welcome gracious staff

Khuyết điểm: I wish the restaurant had more appetizers

Ưu điểm: Their stAff tried they're the best to help me Out.

Khuyết điểm: The cleanliness and I mentioned it and they tried giving me a free breakfast coupon for that day and time but it He expired because the restaurant Had stopped serving breakfast. It was terrible, No one cared about our input

Ưu điểm: Location, friendly staff

Ưu điểm: Fantastic location within very short walking distance of the Jazz Festival at Pritzker Pavilion in Millennium Park and the Art Institute. Indoor pool AND JACUZZI! as well as an outdoor pool. And fantastic art and architecture at and in the hotel itself.

Khuyết điểm: Housekeeping didn't come until 4PMish one day. We were napping & sent them away, and they couldn't return to make up our room when we called and asked because they stop at 5PM. It would have been nice to have to room made up.

Ưu điểm: Best thing about the hotel was the service and cleanliness!

Ưu điểm: Beautiful hotel!!!