Khách sạn ở Chicago nằm gần sân bay Oriental Theatre

Ưu điểm: beautiful room great club excellent spa facilities

Ưu điểm: Club level was outstanding. Staff were beyond awesome. Food was great.

Ưu điểm: First-class experience.

Ưu điểm: Everything/Room/Location/Staff/Food/cocktails

Khuyết điểm: Nothing

Ưu điểm: Location is excellent. staff is good.

Ưu điểm: Fantastic staff, facilities, location.

Khuyết điểm: Spa was not the best I have visited and was very expensive.

Ưu điểm: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Khuyết điểm: We loved everything about it.

Ưu điểm: All of it was lovely! I had an amazing stay, enjoyed room service, and had a lovely high tea experience. I would recommend highly to anyone headed to Chicago, especially if it's a last minute booking.

Khuyết điểm: A valet dropped my Fiance's phone but the hotel handled the whole situation very promptly and professionally. That was our only issue with the entire three day stay so I honestly can't really complain.

Ưu điểm: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Khuyết điểm: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Ưu điểm: Very nice fitness facilities- loved the Peleton bikes! It was my birthday and they gave us a complimentary bottle of wine. Beautifully decoratwd and modern bedroom and bathroom, complete with rainshower.

Khuyết điểm: We loved every part of it

Ưu điểm: Excellent property -staff was phenomenal! Clean and comfortable. Perfect!

Ưu điểm: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Ưu điểm: Awesome rooms, great staff, nice amenities, great location

Khuyết điểm: Parking around the hotel can be a bit pricey but is what I expect out of a bigger city. Plenty of parking spot finder apps to get a cheaper spot in the same place.

Ưu điểm: Cute decorations. Special touches. Color theme.

Khuyết điểm: Strange, intimidating bus person.

Ưu điểm: Great customer service. Fabulous location. Extremely clean.

Khuyết điểm: No

Ưu điểm: It was very clean, second floor lounge amazing service and drinks

Khuyết điểm: The room a little small for the price When I check in they hold a $300 deposit which I think you guys should it advice that when we booked the room

Ưu điểm: Small room, but well appointed. Decent price. Had hoped to hit the hotel roof bar but ran out of time (we had busy schedule).

Khuyết điểm: No.

Ưu điểm: The location could not be better — so close to many landmarks, great restaurants and stores. The hotel has a unique, modern design and the rooms are huge. Our bed was probably the comfiest we’ve slept in (no exaggeration). The hotel bar is chic and relaxed with great drinks and service.

Khuyết điểm: The gym could use some sanitiser and cleaning cloths — I didn’t have anything to wipe down equipment with. Seeing as I had a cold, I felt bad about that. Also, the rooms could use some slippers to go with the comfy robes, and a few more toiletries for the weary traveler who is in a rush and doesn’t have time to run down to Walgreens at that very moment.

Ưu điểm: Location was good, the bar was really good, good bar staff.

Khuyết điểm: The room was above the service entrance so I was disturbed by the bins being emptied at 1:30 in the morning

Khuyết điểm: Breakfast expensive for the quality.

Ưu điểm: The staff was so accommodating.

Ưu điểm: Everything, really a pleasure

Ưu điểm: Room felt very modern and cozy with cool finishing touches. Location was great-close to the Loop, Millennium Park, and Magnificent Mile.

Ưu điểm: Great location, very fun rooms-super clean. Staff was amazing!

Khuyết điểm: Nothing to report

Ưu điểm: Staff SO friendly and accommodating! We had many questions and they were great with help and suggestions.

Ưu điểm: Very friendly service. Location

Khuyết điểm: N/A

Ưu điểm: Location is great

Khuyết điểm: Pretty old building

Ưu điểm: Location

Khuyết điểm: No cofffee maker in the room

Ưu điểm: Staff and location are excellent!!

Ưu điểm: When it was finally time for me to leave

Khuyết điểm: My car was broken into while it was in the hotel's valet. They fixed my window and said they'd also pay for the additional damages to be fixed. Now the hotel, valet and parking garage are saying they won't cover those costs since they aren't at fault.

Ưu điểm: The staff was friendly and very accommodating, the hotel was in a fantastic location and the room was very clean and spacious. I will definitely be rebooking this hotel again.

Ưu điểm: All of the Staff were fantastic

Khuyết điểm: No kettle or microwave

Ưu điểm: They upgraded our reservation at no charge to a delux king. It was a beautiful room and welcomed surprise.

Khuyết điểm: The bed sloped to the outside. Had to sleep closer to the middle of bed.

Ưu điểm: The staff was extremely helpful

Ưu điểm: front desk staff was knowlegable, friendly, and helpful

Khuyết điểm: no pool or hot tub

Ưu điểm: Location, Cleanliness, Friendliness of staff, Luxurious

Khuyết điểm: Water runs too slowly

Ưu điểm: Best hotel I've stayed at in years

Khuyết điểm: Bathroom door was sliding with no lock. Not horrible but it would be nice to have a lock.

Ưu điểm: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.

Khuyết điểm: I did not like the lines at the first floor elevator area waiting to go to the open bar on floors 21/22. There must be a better way, at such an expensive, high class hotel to handle the lines and crowds that hotel guests do not have to see them.

Ưu điểm: Bed was super comfy; lay out was nice. I enjoyed the location. Felt very fancy with great views

Khuyết điểm: We checked in early and dropped off our bags, no problem. Then we got the notification that our room and digital key was ready, so we made our way back. When we tried to get our bags, no one was there to talk to so we had to go to the front desk and they were going to send them up. We went upstairs with our digital key ready and it didn't work. We had to go back to the front desk, only to have the staff not believe us that it didn't work. They gave us a regular key and we went back upstairs. I had wanted to freshen up but the bags had not arrived. We waited about half an hour but ended up going back to the front desk to remind them to send the bags up. After that, the stay was fine until I was over charged for the room and had to call the hotel to get the correct charges.

Ưu điểm: We really enjoyed the location of the property and the style of the hotel!

Khuyết điểm: We were not told prior to booking the appointment (booked online through booking.com- no mention of it either) that when we arrived at the hotel there would be no parking provided, you were forced to valet.. not only that, but it was priced at $70/night. We understood we were in the city, but to not provide us an option to do cheaper parking onsite or even off sight was upsetting. We also ordered room service one night, which was only a glass of milk.. it was priced at $10.00 which I understand it being room service, however once it was brought to our room, the credit card slip indicated an ADDITIONAL SERVICE FEE..... I'm sorry but that is ridiculous, it's a glass of milk and I'm already paying $10.00 as well as leaving a tip for the room service itself. The most upsetting thing was that when we checked in we were told they required a $300.00 deposit... luckily we had the extra money to put towards that, but we both were upset with again not being notified or made aware of that before check in. We were coming from out of state, so those things are a really big deal to someone who has traveled 6+ hours to get there and feel we were stuck/forced to pay all these additional charges.

Ưu điểm: location was key....

Khuyết điểm: rooms are overly small

Ưu điểm: Location! Great view of the river.

Khuyết điểm: The rooftop could stay open a little longer on the weekend.

Ưu điểm: Highly recommend- wonderful stay.

Ưu điểm: Location. Comfortable bed. Atmosphere. Breakfast ambiance.

Khuyết điểm: No.

Ưu điểm: The location

Khuyết điểm: The dishes in the room weren't cleaned properly or probably at all.

Ưu điểm: I stay in the area several times a month and was told to try the London house . The area was nice but there are plenty of other hotels to choose from that are better .

Khuyết điểm: The bathroom was dirty and one of the robes had feces on it.

Ưu điểm: Room was very roomy and updated. The swivel tv was cool. Decent partial river views (Corner King). Great location. Neat elevator system. Rooftop was icy, but the views were wonderful. The bar was good too, a bit pricey though, and pretty chill for Friday night. Friendly, helpful staff. Probably the nicest hotel we've ever stayed at so far.

Khuyết điểm: Stains on the floor between the bed and night stand. The bathroom door is like those sliding barn style types. While nice, it lets you hear everythinggg someones doing in the bathroom. So if your Mexican food didn't sit well with you last night, your wife will definitely hear you destroy the toilet. Pillows were too soft for us. It was kinda loud from outside noises, but its kinda expected when you stay downtown.

Ưu điểm: customer service

Ưu điểm: Location and courtesy of staff.

Khuyết điểm: No.

Ưu điểm: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !

Ưu điểm: Location

Khuyết điểm: They charged me after I checked out and they have not return the money yet.

Ưu điểm: spa, view, bed, personal touches, cleanliness, amenities.

Ưu điểm: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.

Ưu điểm: Nice ,very good location and comfortable

Ưu điểm: Location

Ưu điểm: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!

Ưu điểm: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW

Ưu điểm: cleanliness. Such a clean place

Khuyết điểm: Didn't have our room correct despite the fact i had written documentation guaranteeing my room.

Ưu điểm: The staff especially Gwen Ramsey, Concierge Location Bathroom but not the shower! Space in room ( after upgrade ) The kitchenette Quiet

Khuyết điểm: The shower Dark areas in lounge hard to read/work