Khách sạn ở Chicago nằm gần sân bay Driehaus Museum

Ưu điểm: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!

Ưu điểm: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!

Khuyết điểm: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.

Ưu điểm: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc

Ưu điểm: This is a great hotel the atmosphere that employees everyone was great there

Ưu điểm: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay. Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size. Within walking distance to many desired locations.

Ưu điểm: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.

Khuyết điểm: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.

Ưu điểm: great accomodations and service

Ưu điểm: Everything. Zero complaints

Khuyết điểm: Service was boardline TOO GOOD if that is such a thing

Ưu điểm: Great location off Michigan Ave. But a very quiet street overall for such a great location.

Khuyết điểm: Rooms are a little dark.

Ưu điểm: Close to shops at magnificent mile

Khuyết điểm: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Ưu điểm: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.

Ưu điểm: Location, value, amenities, staff, rooms, property were all excellent.

Khuyết điểm: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Ưu điểm: Great clean room and friendly staff

Khuyết điểm: I liked it all

Ưu điểm: The location was within walking distance to Everything. The hotel was very comfortable.

Ưu điểm: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.

Ưu điểm: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Khuyết điểm: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Ưu điểm: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Khuyết điểm: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Ưu điểm: Great location and services.

Ưu điểm: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Ưu điểm: The air conditioning.

Khuyết điểm: Our room was not ready at check-in. The bed skirt was torn and stained. The in-room movie played very poorly. The staff was unfriendly.

Ưu điểm: The staff was very helpful and freindly. The room was clean and very nice located near a lot of shopping. Our stay was very enjoyable and we will stay here again soon.

Ưu điểm: The people at Wyndham were so helpful making sure everything was perfect for us!

Khuyết điểm: No.

Ưu điểm: Service was amazing. Location was awesome!

Ưu điểm: The accomodations were comfortable, the hotel beautiful, the location convenient, the staff extremely knowledgeable, friendly & helpful.

Khuyết điểm: Not really. A common suggestion that I have is in relation to the lights at the nightstand. Most places I've stayed, including this hotel, have both lights for double beds in between them. It would be better to have a light on the far side of the bed so the guest sleeping in the other bed is not disturbed by the late-night reader (me!).

Khuyết điểm: Many hidden charges, especially for room service, it costs a fortune. Other than that, great stay, friendly staff, good food, exactly what’s expected for a 5-star hotel

Khuyết điểm: Nothing. I thought everything was perfect

Ưu điểm: Decoration and restaurant

Ưu điểm: Loved the style, convenience and exceptional service.

Ưu điểm: Bed was super comfy. Views were amazing. Overall feel was very modern.

Khuyết điểm: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).

Ưu điểm: High-end; great location, staff and food. A classy choice.

Ưu điểm: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....

Ưu điểm: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.

Ưu điểm: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Ưu điểm: Great location, great value for the price.

Khuyết điểm: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Ưu điểm: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Khuyết điểm: That we eventually had to leave. Everything was wonderful!

Khuyết điểm: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Ưu điểm: Fantastic location, close to the Magnificent Mile and Water Tower. The building is strikingly modern.

Ưu điểm: Sofitel is my new favorite Hotel.

Ưu điểm: My husband and I loved this hotel. We have stayed in several hotels on or near Michigan Ave and this was the best. The hotel is beautiful and is in the perfect location for us. A short walk to the subway, excellent restaurants along Rush Street and of course fabulous shopping. I will definitely stay here again even though it's a little more than I usually like to pay.

Ưu điểm: Situated in a good area very convinient for shopping and buisness.

Khuyết điểm: I was not allowed a late check out as my flight was late evening.

Ưu điểm: Clean room, good location, good food

Khuyết điểm: Difficulty of reaching the concierge by phone and having to listen to recorded advertising of the hotel while waiting

Ưu điểm: loved the architecture, nice view, price was great, good bar, convenient to lots of things in Chicago, usual helpful Sofitel staff . . .

Ưu điểm: Swanky and chic hotel located in the heart of Chicago only steps away from shopping, great restaurants and all that the city has to offer. It's upscale, hip and a great value -- with a very comfortable bed to boot! What more could you want?

Ưu điểm: the room was wonderful - the bed and linens were superior

Ưu điểm: Staff was excellent, they shipped me something that I left in the room immediately. Very clean, they even put a birthday surprise for my husband in room upon arrival.

Khuyết điểm: When you enter the main lobby there is no rest room, you have to take elevator to the 2nd floor. After traveling so long one needs to use the facility fast. Also parking fees a bit high per day, the hotel I stay at offers free parking to its guests

Ưu điểm: Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.

Khuyết điểm: Stayed on the same floor as the pool, so some noisy kids were expected

Ưu điểm: Location, personnel, accommodations. Welcoming and relaxing.

Ưu điểm: Concierge, door men excellent.

Khuyết điểm: Paying for with fi? Really...at these prices? Terrible. $10.00 to use 15 min. Had no idea. Showed up on statement. Housekeeping fine first night but 2nd night left our duvets on floor and when we called to report they actually asked what we would like them to do about it. After telling them we wanted some new duvets a maid came and complied. Next day we returned to find all of our pillows with shams gone...not a functional problem since we still had pillows to sleep on but since they are part of the decor we weren't sure what that was all about. They were on the bed when we left that morning. Overall the room was quiet but I think we could do better next time. Hotel being renovated so maybe the reno rooms will blow you away...ours did not. Other than housekeeping staff the rest of staff was helpful but could have been more accommodating when we missed a night of our reservation due to being snowed in at airport in philly and unable to get there. If they couldn't refund a night of our pre paid room we thought we might have recd a complimentary night in future. They told us to ask price line about that but price line pushed it back to them...

Khuyết điểm: Paying $40 or $72/night parking was ridiculous

Ưu điểm: My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.

Khuyết điểm: Nothing.

Ưu điểm: Valet person was very nice

Khuyết điểm: Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.

Ưu điểm: Location is great. Staff helpful.

Ưu điểm: My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!

Ưu điểm: I have been a Marriott guy for some time and had the opportunity to stay at an Omni Hotel in Dallas and decided to give it another try in Chicago because my Dallas experience was so good. They are a true class act!

Khuyết điểm: Nothing!

Ưu điểm: Rooms and room service were great - good pool and hot tub for families

Khuyết điểm: It was pretty stellar

Ưu điểm: Beautiful hotel, great location. Very pleased with our stay. And very close to the red line.

Ưu điểm: Location

Khuyết điểm: Front desk staff could be friendlier

Khuyết điểm: Is this a swingers hotel? Lots of people walking around in their underwear in the hallway. Desk said this is typical.

Ưu điểm: The staff was pleasant at check in and breakfast. The room was comfortable and well appointed. I appreciated the full size hair dryer which I'm finding to be a luxury lately.

Khuyết điểm: The bar was a very young hip LOUD crowd. My group felt very out of place trying to get a drink there with some coworkers and we had to leave early because of it. Coming back to the hotel after dinner there was a wait to get on the elevator between all the loud groups going up to the bar.

Ưu điểm: Had a great experience overall. The staff at the front desk, restaurant and main door were all very attentive and courteous. My room was very quiet as requested it. It was located on the 15th floor and it was impeccable. Unfortunately I didn't have the time to check out and enjoy the gym and the lounge on the 4th floor. I was very pleased and would highly recommend anyone to stay at the Godfrey Hotel.

Ưu điểm: Location and amenities

Khuyết điểm: Room was either directly above or below the in house nightclub. I may as well gone to the club, because that's how loud it was until 2AM. Upon calling front desk the only alternative was an offer of earplugs.

Ưu điểm: Excellent customer service!

Khuyết điểm: Bathroom could use a pocket door.

Ưu điểm: I have heard there is some noise Weds to Saturday late nights but I was there on a Monday night. I guess there is a nightclub. That still probably wouldn't bother me. It's a really nice hotel and if you are going for a night out in the city this is a perfect place.

Ưu điểm: Great location and staff. Feels like a high class hotel.

Khuyết điểm: One of the 2 elevators was out of service. So the one was always busy. Especially with always stopping at the the Club/Lounge on one of the floors.

Khuyết điểm: The front desk hung up on me 3 times and my girlfriend twice, the comforter had black mold. So overall this place is ghetto

Ưu điểm: Great service, BCBG, not expensive and they have a great bar on the 4th.

Khuyết điểm: They don't have recycle bins in rooms... Euhhhh... #2015

Khuyết điểm: There were some technical issue w the room. They are upgrading things to blue tooth control. But they were very receptive and helped when things didn’t work

Ưu điểm: Exactly the amenity level that you want to pay for. Great, though not extensive, onsite amenities (gym, spa), and a GREAT restaurant/bar. I was passing through on business for one night and I had a couple of small plates and was really amazed. I'd definitely come back just to eat here, but the room was clean and well appointed too.

Khuyết điểm: At 44, I have to try pretty damn hard to be hip enough to chill at the ultra-cool bar at this place. I leave it to others to judge whether I was successful or not.

Ưu điểm: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.

Khuyết điểm: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.

Khuyết điểm: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund

Ưu điểm: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.

Khuyết điểm: Window in room didn’t open and no air circulation.

Ưu điểm: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.

Ưu điểm: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.

Khuyết điểm: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.

Ưu điểm: NEARLY EVERYTHING

Khuyết điểm: The bed was a little wonky

Ưu điểm: Booked a private room, instead of one of the shared rooms. Small, and I mean very small room, but I booked for the location. Room was clean, comfortable bed. Great entertainment downstairs in the lobby with a great bar. Good location for night life.

Ưu điểm: Best bed! Very comfortable

Ưu điểm: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way

Khuyết điểm: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options

Ưu điểm: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.

Khuyết điểm: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.

Ưu điểm: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!

Ưu điểm: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines. Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided. Fitness Center - small but adequately equipped. Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.

Khuyết điểm: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers. My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).