Khách sạn ở Chicago nằm gần sân bay Crown Fountain

Ưu điểm: beautiful room great club excellent spa facilities

Ưu điểm: Club level was outstanding. Staff were beyond awesome. Food was great.

Ưu điểm: First-class experience.

Ưu điểm: Everything/Room/Location/Staff/Food/cocktails

Khuyết điểm: Nothing

Ưu điểm: Location is excellent. staff is good.

Ưu điểm: Fantastic staff, facilities, location.

Khuyết điểm: Spa was not the best I have visited and was very expensive.

Ưu điểm: We stayed in an Executive King Club room. It was magical from check in to check out. The staff goes above and beyond. The food and drink choices in the club area are well worth the premium price.

Khuyết điểm: We loved everything about it.

Ưu điểm: All of it was lovely! I had an amazing stay, enjoyed room service, and had a lovely high tea experience. I would recommend highly to anyone headed to Chicago, especially if it's a last minute booking.

Khuyết điểm: A valet dropped my Fiance's phone but the hotel handled the whole situation very promptly and professionally. That was our only issue with the entire three day stay so I honestly can't really complain.

Ưu điểm: Rooms are designed for optimum comfort and space. We were there as a family of 4 and did not feel cramped at all. Breakfast buffet was amazing.

Khuyết điểm: We were there for a brief stay - given the significant expense of the hotel, probably would not pay to stay for such a brief stay again. Expected hotel staff to be more engaging and friendly.

Ưu điểm: Very nice fitness facilities- loved the Peleton bikes! It was my birthday and they gave us a complimentary bottle of wine. Beautifully decoratwd and modern bedroom and bathroom, complete with rainshower.

Khuyết điểm: We loved every part of it

Ưu điểm: Excellent property -staff was phenomenal! Clean and comfortable. Perfect!

Ưu điểm: This place is so extra!! I have stayed at the London location but it had been so long ago that I forgot how nice it is.

Ưu điểm: Location, Cleanliness, Friendliness of staff, Luxurious

Khuyết điểm: Water runs too slowly

Ưu điểm: Best hotel I've stayed at in years

Khuyết điểm: Bathroom door was sliding with no lock. Not horrible but it would be nice to have a lock.

Ưu điểm: I enjoyed the fact that the hotel takes security seriously; the staff knew my name; the hotel's view of the city is unbelievably beautiful; the staff was very friendly, prompt and accommodating. I would certainly consider staying at this hotel again.

Khuyết điểm: I did not like the lines at the first floor elevator area waiting to go to the open bar on floors 21/22. There must be a better way, at such an expensive, high class hotel to handle the lines and crowds that hotel guests do not have to see them.

Ưu điểm: We really enjoyed the location of the property and the style of the hotel!

Khuyết điểm: We were not told prior to booking the appointment (booked online through booking.com- no mention of it either) that when we arrived at the hotel there would be no parking provided, you were forced to valet.. not only that, but it was priced at $70/night. We understood we were in the city, but to not provide us an option to do cheaper parking onsite or even off sight was upsetting. We also ordered room service one night, which was only a glass of milk.. it was priced at $10.00 which I understand it being room service, however once it was brought to our room, the credit card slip indicated an ADDITIONAL SERVICE FEE..... I'm sorry but that is ridiculous, it's a glass of milk and I'm already paying $10.00 as well as leaving a tip for the room service itself. The most upsetting thing was that when we checked in we were told they required a $300.00 deposit... luckily we had the extra money to put towards that, but we both were upset with again not being notified or made aware of that before check in. We were coming from out of state, so those things are a really big deal to someone who has traveled 6+ hours to get there and feel we were stuck/forced to pay all these additional charges.

Ưu điểm: location was key....

Khuyết điểm: rooms are overly small

Ưu điểm: Location! Great view of the river.

Khuyết điểm: The rooftop could stay open a little longer on the weekend.

Ưu điểm: Good

Khuyết điểm: There should be a parking facility for the guest. I was paying almost the same amount for the parking what is was paying for my room.

Ưu điểm: Highly recommend- wonderful stay.

Ưu điểm: Location. Comfortable bed. Atmosphere. Breakfast ambiance.

Khuyết điểm: No.

Ưu điểm: The location

Khuyết điểm: The dishes in the room weren't cleaned properly or probably at all.

Ưu điểm: I stay in the area several times a month and was told to try the London house . The area was nice but there are plenty of other hotels to choose from that are better .

Khuyết điểm: The bathroom was dirty and one of the robes had feces on it.

Ưu điểm: Room was very roomy and updated. The swivel tv was cool. Decent partial river views (Corner King). Great location. Neat elevator system. Rooftop was icy, but the views were wonderful. The bar was good too, a bit pricey though, and pretty chill for Friday night. Friendly, helpful staff. Probably the nicest hotel we've ever stayed at so far.

Khuyết điểm: Stains on the floor between the bed and night stand. The bathroom door is like those sliding barn style types. While nice, it lets you hear everythinggg someones doing in the bathroom. So if your Mexican food didn't sit well with you last night, your wife will definitely hear you destroy the toilet. Pillows were too soft for us. It was kinda loud from outside noises, but its kinda expected when you stay downtown.

Ưu điểm: Location, location, location. In the middle of everything. Great in house restaurant also.

Khuyết điểm: absolutely not

Ưu điểm: location and staff. recently your rooms are going down in quality and the better restaurants are not open during my stay

Khuyết điểm: The rooms are starting to be very dated and there was urine in the toilet upon my arrival! I was quickly moved. the floors are dirty looking and the BIG BAR was closed for entire weekend!

Ưu điểm: Location

Ưu điểm: High floor with great views of the city

Khuyết điểm: Room service was unavailable

Ưu điểm: good location

Khuyết điểm: Cold rooms - not possible to get acceptable temperature.

Ưu điểm: Bed was comfortable

Khuyết điểm: No space to put my personal waters cold.

Ưu điểm: We enjoyed the convenience of the location.

Khuyết điểm: The mattress on our bed could have been more comfortable.

Ưu điểm: LOCATION

Ưu điểm: Parking 75 dollars

Khuyết điểm: Parking 75 dollars

Ưu điểm: View was ok. Large amount of space. Easy and friendly check in and out with staff. Location is OK.

Khuyết điểm: Hard bed. Tv volume didn’t work. Asked for high floor did not receive. Dirty towels.

Ưu điểm: Very friendly staff, comfortable rooms. Clean a little dated but nice.

Khuyết điểm: We cam during offseason so very limited options for food/drinks seemed like everything was closed. No room service or after hour options. Would not stay here again during this time of year for lack of amenities.

Ưu điểm: Lucy or Luz served us each day at breakfast and was brilliant.

Khuyết điểm: Room temperature was temperamental at times.

Ưu điểm: Proximity

Khuyết điểm: Pool!

Ưu điểm: The view was great for new years eve and room was very nice. There was a nice manager that helped us get to our room in a timely manner.

Khuyết điểm: There were too many hidden fee that were not told to us and they came into my account days later after i thought all fees were taken. The time to get into the room was over and hour. Not enough staff for new years eve. It was a lot of drama at the hotel that night with people very drunk and the police came to the hotel several times through out the night.

Ưu điểm: Great location, friendly staff, delicious restaurant, rooms with amazing views

Ưu điểm: Everything about the hotel was outstanding. The staff and property exceeded my expectations.

Ưu điểm: Everything

Khuyết điểm: N/A

Ưu điểm: Location was great. Staff was fantastic!! Would definitely recommend and visit again!!

Ưu điểm: Room was great

Khuyết điểm: We could be using this often. Daughter, her husband and our granddaughter live in a condo in River East but only 2 bedrooms. We need a cheaper room.

Ưu điểm: It was within walking distance of the things we wanted to do

Khuyết điểm: The cost of parking was more per day than the cost of the room and we were not aware of that and then they told us that there were no other options but yet we found around right across the street that was literally half the cost

Ưu điểm: Big room, great bed, fantastic view, friendly staff, beautiful building, ideal location. So many good things about this place!

Khuyết điểm: Lots of big fluffy towels but only 2 wash clothes each day and first day only one. I had to call for another one.

Ưu điểm: Very nice, clean hotel in an excellent location. The staff was also very helpful.

Ưu điểm: The location is great. The toiletries were nice.

Khuyết điểm: Attention to detail was lacking. Stains on our sheets, lamp in the room did not work, the alarm clock was slow, and the tv did not work. Staff could not have cared less. Overall what I would expect from a 2 star,

Ưu điểm: It's central location made it easy for me get to anything even on foot. The staffs were helpful. The hotel commitment to environment made it more attractive to me.

Khuyết điểm: Nothing tbad about the hotel. Someone gave my room number when they ordered something form the Cafe. Lucky I earned some credit for not asking for cleaning the first day, which covered the charge. The reception infomred me that it was soved.

Ưu điểm: Great location. Great room amenities.

Khuyết điểm: Pool needs to accommodate kids.

Khuyết điểm: They only had valet which was $78 a day.

Khuyết điểm: They should of told us the cost if valet parking when we called or gave to the valet. --- bucks was a bit steep since we are from Chicago we may of chosen a different alternative. Parking was almost as much as our room

Ưu điểm: Everything was fantastic and the location is perfect

Ưu điểm: The location of the hotel was what worked best for us. It was near where we were spending our time this weekend.

Khuyết điểm: The carpet in the hallways seemed run down. I couldn't tell if it was old or was supposed to look that way. I ordered 2 beers from room service that ended up costing me $40. The beers were $10 a piece then $15 in fees in taxes. That was highway robbery.

Ưu điểm: Location

Khuyết điểm: Parking costs