Khách sạn ở Chicago nằm gần sân bay Prentice Women's Hospital Building

Ưu điểm: Nothing.

Khuyết điểm: It would have been nice if the reservation had actually been made after we were forced to pay in advance to an Israeli company that went bankrupt and is being sued over capers just like this. You should be ashamed to have been associated with such thievery. I would strongly recommend that no traveler EVER use your website again since you work with such criminals.

Ưu điểm: The location

Khuyết điểm: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust

Ưu điểm: Great location off Michigan Ave. But a very quiet street overall for such a great location.

Khuyết điểm: Rooms are a little dark.

Ưu điểm: Close to shops at magnificent mile

Khuyết điểm: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Ưu điểm: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.

Ưu điểm: Location, value, amenities, staff, rooms, property were all excellent.

Khuyết điểm: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Ưu điểm: Great clean room and friendly staff

Khuyết điểm: I liked it all

Ưu điểm: The location was within walking distance to Everything. The hotel was very comfortable.

Ưu điểm: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.

Ưu điểm: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Khuyết điểm: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Ưu điểm: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Khuyết điểm: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Ưu điểm: Great location and services.

Ưu điểm: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Ưu điểm: The air conditioning.

Khuyết điểm: Our room was not ready at check-in. The bed skirt was torn and stained. The in-room movie played very poorly. The staff was unfriendly.

Ưu điểm: The staff was very helpful and freindly. The room was clean and very nice located near a lot of shopping. Our stay was very enjoyable and we will stay here again soon.

Ưu điểm: The people at Wyndham were so helpful making sure everything was perfect for us!

Khuyết điểm: No.

Ưu điểm: Service was amazing. Location was awesome!

Ưu điểm: The accomodations were comfortable, the hotel beautiful, the location convenient, the staff extremely knowledgeable, friendly & helpful.

Khuyết điểm: Not really. A common suggestion that I have is in relation to the lights at the nightstand. Most places I've stayed, including this hotel, have both lights for double beds in between them. It would be better to have a light on the far side of the bed so the guest sleeping in the other bed is not disturbed by the late-night reader (me!).

Ưu điểm: Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.

Khuyết điểm: Stayed on the same floor as the pool, so some noisy kids were expected

Ưu điểm: Location, personnel, accommodations. Welcoming and relaxing.

Ưu điểm: Concierge, door men excellent.

Khuyết điểm: Paying for with fi? Really...at these prices? Terrible. $10.00 to use 15 min. Had no idea. Showed up on statement. Housekeeping fine first night but 2nd night left our duvets on floor and when we called to report they actually asked what we would like them to do about it. After telling them we wanted some new duvets a maid came and complied. Next day we returned to find all of our pillows with shams gone...not a functional problem since we still had pillows to sleep on but since they are part of the decor we weren't sure what that was all about. They were on the bed when we left that morning. Overall the room was quiet but I think we could do better next time. Hotel being renovated so maybe the reno rooms will blow you away...ours did not. Other than housekeeping staff the rest of staff was helpful but could have been more accommodating when we missed a night of our reservation due to being snowed in at airport in philly and unable to get there. If they couldn't refund a night of our pre paid room we thought we might have recd a complimentary night in future. They told us to ask price line about that but price line pushed it back to them...

Khuyết điểm: Paying $40 or $72/night parking was ridiculous

Ưu điểm: My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.

Khuyết điểm: Nothing.

Ưu điểm: Valet person was very nice

Khuyết điểm: Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.

Ưu điểm: Location is great. Staff helpful.

Ưu điểm: My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!

Ưu điểm: I have been a Marriott guy for some time and had the opportunity to stay at an Omni Hotel in Dallas and decided to give it another try in Chicago because my Dallas experience was so good. They are a true class act!

Khuyết điểm: Nothing!

Ưu điểm: Rooms and room service were great - good pool and hot tub for families

Khuyết điểm: It was pretty stellar

Ưu điểm: Beautiful hotel, great location. Very pleased with our stay. And very close to the red line.

Ưu điểm: Location

Khuyết điểm: Front desk staff could be friendlier

Ưu điểm: I took my 5 year old to see Chicago. I love the quiet of the hotel. The staff was great. You get what you pay for.

Ưu điểm: Fabulous service, fabulous food, fabulous room. I can't recommed this hotel highly enough!!

Ưu điểm: Everithing

Ưu điểm: Beautiful hotel, very enjoyable.

Khuyết điểm: Neither Booking com nor the hotel warned us that a change in the reservation, leaving a night earlier, would result in an increase in the quoted daily rate. We were only told that cancellation was required 24 hours in advance without penalty.

Ưu điểm: fantasic

Ưu điểm: I liked the location of the hotel, and also enjoyed the updated decor of the hotel.The bedding was excellent! Very important to me.... it was clean and luxurious. The bath rooms also were in excellent condition. It did meet my standards. (Extremely picky)

Khuyết điểm: I did not like that we had to go to the 12th floor to get to reception.

Ưu điểm: It was an elegant, comfortable weekend at one of the best hotels anywhere.

Khuyết điểm: Nothing

Ưu điểm: Everything was great! The staff and the stay! By is officially the only hotel I will stay at when I visit Chicago!

Khuyết điểm: Everything

Ưu điểm: I loved the modern rooms and cleanliness of he space. The hotel was convenient to work on Michigan Avenue.

Khuyết điểm: The lighting in the background needs to be upgraded as my co-worker and I who both stayed in different rooms had an issue with putting our makeup on in the morning. Additionally, no one at the front desk could help me with an iPhone 5 charger and gave me the excuse that they had all been lent out. Many of the guests were business men and women, so the hotel should always be prepared with that.

Ưu điểm: Check in was slow and delivered in a less than friendly manner. The young woman who registeted me as a guest seemed irritated that she had to help me. She did respond to my request for a really nice room by offering me a VERY AFFORDABLE upgrade to an AWESOME room that was hige, well appointed and very clean. The rooftop restairant staff were very friendly, kind and accomodating.

Khuyết điểm: Despite room service being advertised until 10, when we called at 9:45 we wrre told that the kitchen closed at 9:30 so that the employees could leave at 10. This is obviously a gross misinterpretation of a 10 p.m. close. Any high quality service provider offers full service the entire set of hours of operation.. Nowhere on the menu did it mention a separate kitchen close time. We then ordered drinks and the same employee made it seem like it would be inconvenient for her to call the rooftop bar to order them. When we asked to speak with a manager this same employee tried to represent herself as manager. I find it hard to believe that anyone who had risen to the level of manager in the service industry would be so disintetested in actually providing service to her guests.

Ưu điểm: Great location and very upscale!!!!! Amazing rooms and quaint little bar in the lobby! Would love to come back in the summer and check out their roof top bar!!!!! We will comeback

Ưu điểm: Modern Style, a nice change from the standard hotel

Khuyết điểm: mini bar products are priced a bit high

Khuyết điểm: Basic Internet was kind of hit or miss on access and performance

Khuyết điểm: We arrived and there was no parking available and the hot water didn't seem to get any warmer than room temperature.

Ưu điểm: Liked everything about it! Amazing location, nice facilities, and friendly staff.

Khuyết điểm: Toilet flush was EXTREMELY loud. And we could hear the toilets from other rooms as well.

Ưu điểm: The facilities are good. The location is excellent.

Khuyết điểm: The parking is outrageous. $66/day but I think that's Chicago. One of the hotel staff was a bit rude, but the others more than made up for his behavior.

Ưu điểm: Bed comfortable

Khuyết điểm: Staff was terribly rude

Ưu điểm: In magnificent mile, but off busy streets.

Khuyết điểm: The furniture and decor can be updated. Older but, clean and comfortable.

Ưu điểm: Great location, nice staff.

Khuyết điểm: Remotes for TV’s need new batteries or replaced hard to use.

Ưu điểm: Beautiful views from the pool & workout areas. Room was very comfortable. Nice location.

Khuyết điểm: No jacuzzi. The sauna was nailed shut.

Ưu điểm: Centrally located and friendly staff. Great size room and amenities for the price.

Khuyết điểm: Housekeeping could have been better. Room not cleaned until 5 pm and cleaning was substandard. Wet towels left in room and dirty coffee cups. Beds too hard. Also, teenage kids were given a handicap accessible room. We were not told about this until we saw the room. Didn't need to take up that kind of room, but after they had already unpacked, didn't want to change rooms.

Ưu điểm: Clean and comfortable, loved the location, safety, suite was roomy for our two or could accomodate three easily.

Ưu điểm: When I had a problem with the professionality of one of the staff members, the General Manager took action fast and worked a satisfying solution to the problem.

Khuyết điểm: The only thing I didn't care for about this Hotel is that it did not offer a shuttle to the airport or my convention.

Ưu điểm: Very nice Hotel with a great staff. Valet service was good, bell service was good, front desk service was great.

Khuyết điểm: Restuarant was average, parking was expensive.

Ưu điểm: Charles

Khuyết điểm: Nancy was very rude and put out by helping me. Also, our keys did not work twice and the cost of the room service is quite ridiculous....$7.00 for dry cereal, plus 18% gratuity pluse $2.50 delivery?! Maybe if the staff was friendly and the service was better, but no way would I ever pay that for a bowl of corn flakes.

Ưu điểm: Spacious, very well equiped suites with fridges, microwaves and two TV's - very handy when the World Cup clashes with Wimbledon. All furnishings and fabrics in rooms are of the highest quality. Almost all the staff were very friendly, extremely polite and most helpful. Great location for the Chicago tourist.

Khuyết điểm: Swimming Pool needs a refurb, now looking dated and tired. Air-con in gym and workout rooms not working therefore uncomfortably hot. Internet connections in Rooms too slow and no weekly rate for using the facility.

Ưu điểm: clean, comfortable,good service.

Ưu điểm: Location was great. Hotel was very clean. Facilities were good - gym, pool, etc.

Ưu điểm: I loved the my room overlooking the lake and ambience