Khách sạn ở Santa Maria Huatulco

Ưu điểm: Everything was on point, I will definitely come back to Las Brisas.

Ưu điểm: Breakfast at "El Mexicano"

Khuyết điểm: Outdated rooms.

Ưu điểm: Beautiful and tranquil.

Khuyết điểm: Very spread out and difficult to get from our room to other places without calling for the cart that takes you. They were very slow in picking us up from our room most of the time. Lots of times we ended up walking down the hill. Too hot and difficult to trek back up. They didn’t always replenish the supplies in the room. The couples total experience massage was HEAVENLY. The best I’ve ever had.

Ưu điểm: Spacious room with nice ocean view. Very good food all day. Excellent attention. Very nice and clean beach. Good drinks.

Khuyết điểm: Pillows were terrible. AC was old and noisy. Rooms very far from the lobby, pools and beach area.

Khuyết điểm: Very old hotel.....with a lot of restrictions. Would not recommend staying here

Ưu điểm: The secret beach

Khuyết điểm: The shelf in the Bathroom was lose

Ưu điểm: Whole service is excellent and facility is well taking care of.

Ưu điểm: Even though we need transportation to go back and forth from the lobby and room it was fast and friendly. The beach access was very convenient.

Khuyết điểm: The taxi system. A schedule of the activities and restaurant prices with menu should be provided at the room.

Ưu điểm: Location

Khuyết điểm: Food

Ưu điểm: Loved the comfort, big room The beaches are the best for a hotel Staff is extremely friendly

Khuyết điểm: Food was not great, but you can find amazing food on the beach

Ưu điểm: Location was great. It was possible to swim in the sea, 3 beaches with different options : one for water sports, with waves but ok to swim, second with a reef so good for snorkeling and last one, great to swim. Always chairs available. Food was good, good variety, great mexican food options. A lot of activities offered.

Khuyết điểm: Rooms are a bit old, it's not a bug issue since you can see they do regular maintenance. But if you are looking for modern facilities, it's not. We liked it and woukd return.

Ưu điểm: Our room and location was excellent, overall facilities were excellent, food was good but can be improved, most staff were nice but some were not :(- Overall we had a great fun family time in las brisas huatulco

Ưu điểm: Location was great and some of the staff were very friendly others not so friendly. The room was always clean. We love Herminio at the beach he is a plus to Barceló. I actually love the food from la Fontana restaurant sadly we were only able to eat once there. Very clean and delicious dinner.

Khuyết điểm: The first night we ate at the buffet i found a rock on the beans and the last night there I found a human hair in the tamales:( I was very excited to eat it then I didn’t get to eat those two days. Some of the women aren’t as friendly (front desk) perhaps a little training could fix that. It shouldn’t matter if I’m Canadian, American or Mexican the way they treat you. i was disappointed with the construction b, but at the same time excited to see it get remodeled it needed it from last time I was there. The pillows were a little to hard for my taste.

Khuyết điểm: They advertised pool Bar.... which was under construction and not available. And advertised Kids club...although there was a kids slide pool area... a “kids club” didnt seem to exist.

Ưu điểm: Breakfast was good; mexican. Black tea would have been nice to have as I don't favor flavored or herbal tea. It was quiet, clean; the staff were amazing. Rooms were spacious - a folding rack for luggage and some sort of armoire or dresser to put clothes away would have been helpful. Felix, the manager, was terrific.

Ưu điểm: The food and personal were excellent they always went the extra mile for any request even the room keeper brought us extra towels to help us with the water over flow issue the hotel in general was a great experience lots of activities for the kids and adults very very clean hotel and im very happy with the hotel over all experience except the check in part

Khuyết điểm: First of all the check in was rough they ended up charging us extra money and the exchange rate they had for the day we checked in according to them was much lower than it was every other place in town and our room wasnt ready even with the fact that we spent about a 30 minutes arguing with the useless check in guy that had no answers and couldnt help at all once we got our room after about another hour the shower had an issue that water kept flowing outside the shower and we had to put towels at the bottom of the door to prevent the water from flowing out the toilet had a weird smell even if you flash it several times one day our room didnt get clean until 6pm and so forth

Ưu điểm: This is a very good medium priced hotel for families. There is lots to do, value for money is very good, the beach is excellent, the bay is quiet, and the food service is very good value. Our only comment is that when full the property seems quite crowded, but that is a small matter. For good value, high quality, Barcelo delivered.

Ưu điểm: Overall the experience was good. The rooms were nice, the beds were comfortable.

Khuyết điểm: The worst part is the food. The buffets are not very good, the same food over and over. As I am gluten free I would order the gluten free items that they identified in the menus (at the specililty restaurants) and the would be covered in bread?!? WTF I really don’t think understand allergies at all. I was so sick from the food on the last 2 days and was afraid to eat. Also, the drinks aren’t that great. Having been to dream resort next door I would rather stay at Dreams then Barceló Also you need to get up really early for a lounge chair by the pool or beaches be prepared to get up at 6-630 every morning! For me thats not really a vacation

Ưu điểm: Maybe the burgers, but everything was bad. Everything.

Khuyết điểm: I didn't like the service, the rooms (lighting, cleanliness, a/c, wifi, etc.), the bars were nasty (they wouldn't clean the cups or just didn't properly clean them), the "reservation only" restaurants were horrible (kicked people out for outfit and restaurants were usually empty), and the staff was rude and disrespectful, even the manager was unprofessional.

Ưu điểm: Location - diversity of facilities - rooms

Khuyết điểm: It’s a bit dated. The hotel needs a serious refurbishment. The entrance is horrible.

Ưu điểm: Everything

Khuyết điểm: They don’t have enough activities to entretatment

Ưu điểm: The ocean view was nice and I like that the food was included. I love how close the beach is to this hotel!

Khuyết điểm: There were supplies missing upon arrival like promised slippers, bathrobes, towels. We were out all day and came back to our room as we left it, unmade beds, no restocked supplies, the cleaning was too delayed which is unexpected as we paid for the premium package. Some of the staff were not friendly. The body wash in the shower smelled terrible not just un our room, but in the showers at the sauna/steam room they need to be refilled and replaced as I'm sure they haven't been in a long time. I had my own, but it's the lack of attention on the small details that say a lot about a hotel.

Ưu điểm: All included, excellent staff

Khuyết điểm: They need another adult pool

Ưu điểm: Everything was close, people were nice and everything was clean

Khuyết điểm: Everything was super

Ưu điểm: Was not very crowded for the time of year. The people were fantastic and very helpful.

Khuyết điểm: Very little that we were not happy with except the lack of variety in the restaurants.

Ưu điểm: Pool was great for cooling off in the afternoon. Staff was friendly but sometimes didn't quite "get" our requests. I need a bit more practice with my Spanish skills.

Khuyết điểm: Pool was a little small when the hotel was full with family groups.

Ưu điểm: Off all the hotels that I have been to, I hadnt seen a staff so friendly, kind and ready to give a great service.

Ưu điểm: The location is nice, the rooms are big and clean, the staff is really nice and the amenities are really good

Khuyết điểm: The WiFi can be really slow

Ưu điểm: The staff really nice and respectful also Carlos bartender andres and Edwin of reception And as well of Jose clean up person were really hard workers and friendly with professionalism attitude

Khuyết điểm: Nothing everything was exellent

Ưu điểm: It’s got a pool, the rooms are big and comfortable and have air conditioning.

Khuyết điểm: Nothing!

Ưu điểm: The room was big, spacious, clean. Bathroom was great. Location central to many restaurants and seaside. Many beaches are close by, reachable on foot or 5 min taxi ride. The hotel was smaller than I thought, but that's fine. My departing flight was also later in the evening and they allowed me to chill by the pool, which was fantastic

Khuyết điểm: The checkin is at 3pm - this is late. Many flights come in early and I had to wait in sweltering heat for 5 hours for a room. Even at 2pm, they said there are no rooms available....

Ưu điểm: The staff was most excellent and made our stay very enjoyable. Our kitchen staff was fantastic (Juan in particular)

Ưu điểm: Owners are great hosts the place is quite remote so its quiet, the pool area is cozy

Khuyết điểm: Tiny room, low ceiling, bad A/C. Very hot at all times it was inconfortable and way too pricey for what was given to us.

Ưu điểm: Great hosts. Rick and Brook are very helpful and friendly. Told us about some beautiful sites we never would have found on our own. Beautiful, quiet location and very clean.

Ưu điểm: Lovely accommodation in a beautiful setting, with very welcoming hosts. Would definitely recommend going to Playa San Augustin for the day - the snorkelling is amazing!

Khuyết điểm: Huatulco is very spread out and so you need to get taxis everywhere, not really an issue though as easy to do and very reasonably priced.

Ưu điểm: This really nice place is runned by Brooke and Rick; a really friendly Canadian couple; when we arrived we got a beer from Brooke and sit down by the beautiful view. It was really calm and everything looks so beautiful. The room looks romantic and nice, lot's of beautiful details, everything is taken care of. It's big, with good beds and good bathroom. You have an own terrace with hammock and great view again. The pool is nice fresh and you can jump in it every time you like; even at night...! At the central place where you can have breakfast there is also a little kitchen. You get free tapwater as much as you like (also to bring to your room) and the breakfast was nice with lots of coffee and fresh fruits. You can walk to the jungle to a really beautiful and bit rough beach, where no one is around! Brooke and Rick are always there to help you with anything or any questions and also love to chat with you :) We also really liked their dog, Tango, who is around and looks like he's smiling all the time :) :)

Khuyết điểm: If you can afford it; it's a great place with nothing bad to say about it. It's not close to supermarkets, restaurants; but if you have a car or take a cab or order some food; there is no problem and you can totally relax here.

Ưu điểm: Loved the house and a little remote beach just 5mins away from the property! Great ocean view, nice host couple from Canada and their dog Tango! We even did few shots for our wedding photoshoot in the garden!

Khuyết điểm: This property is located in the quiet residential are outside the main Huatulco buzz, so it won't work for those who likes crowded downtown with bars and restaurants.

Ưu điểm: The views from the rooms are beautiful. But not worth your while since the hosts are terrible. If your dream vacation is staying with your right-wing in-laws this is definitely your place.

Khuyết điểm: We have travelled extensively and this is my first time writing a bad review. I have stayed in places that were definitely dirtier and sketchier, but I have never felt this uncomfortable while staying in a hotel, airbnb or a hostel. The hosts make you have breakfast with them. And while this may seem minor, it can really impact your stay. They put you in a position in which you either have to be very ackward and tell them you would like to have privacy with your partner (with whom you have planned a romantic trip) or just put up with their imposition and accept whatever political nonsense they want to discuss. I hadn't read the reviews and when I did I was sorry I had not checked what the negative reviews were about. That is to say that hosts are aware that guests feel uncomfortable (many reviews explicitly mention this and hosts have even replied to those reviews) but they continue to harass guests by sitting with them. Why not wait and see if guests want their company instead of imposing themselves? To say it's unprofessional is to downplay their behavior. And if conversation was interesting that would be one thing, but they are clearly right-wingers and want to talk about politics the whole time, they assume you hold their same views.... Toppled by very negative comments about Mexico and its people. In addition to this, rules are constantly thrown onto guests, which only adds to the ackwardness...you can definitely sense they are uptight about having guests around and want to control how you behave (for example, glass cups aren't allowed in rooms as if guests were children...but also, would it be that terrible if glasses broke from time to time?). Information about the location is missleading. You need to grab a cab for everything. Nothing is walking distance. So just be aware that you will be staying in a gated community and will be isolated from the town and beaches.

Ưu điểm: Very nice service, delicious breakfast. The installation has a wonderful view. My room was comfy and clean every day.

Khuyết điểm: Only inconvinience is the distance from the center.

Ưu điểm: Very friendly owners and staff. Great view.

Khuyết điểm: Pool filter/pump was only run a few hours per day. Therefore the pool water was cloudy and not inviting.

Ưu điểm: The hosts were super friendly! The villas are beautiful and the view is spectacular! The area is very clean and safe. The private beach is amazing. Beautiful place to come and disconnect and enjoy nature.

Ưu điểm: The hosts are super friendly! There is a great view, an amazing secret beach nearby, and the pool is a plus

Khuyết điểm: A bit far from restaurants and bars, you'll need a car or taxi to go anywhere

Ưu điểm: Hotel Quinta Real is a great place, so quiet and peaceful. The staff was always great and helpful. We enjoyed all the facilities for our romantic week getaway.

Khuyết điểm: Everything was so great.

Ưu điểm: beautiful rooms :)

Khuyết điểm: the coffee, not all power points worked in the room

Ưu điểm: The food at the hotel was very good. Staff was friendly and helpful. The location is good and the property is lovely. The beach is nice and the ocean water is warm and the water pretty clear.

Khuyết điểm: There are 170 steps from the room to the pools and 200 to the beach. Not bad going done but challenging going up! There is very little shade at the pools at any time.

Ưu điểm: Hotel Manager personally spoke with me about the inconveniences and proposed solutions.

Khuyết điểm: Booking said that it included breakfast. At the property I was noticed that it only included a mild continental breakfast (coffee and fruit) causing some discrepancies. Also, A/C didn’t work properly and had to be moved into another suite.

Ưu điểm: The view of the presidential suite is amazing. We moved after we reserved a grand class suite with an awful view of the las brisas hotel.

Khuyết điểm: The service and food are not good at all. They could actually hire a real chef and make everything better.

Ưu điểm: The staff was very professional, caring and, obviously well trained to the standards of Quinta Real. Room service food was very good. Huatulco has some beautiful hotels but it is not possible to ho into the ocean in front of some of them the time of year we visit, August. However, we spent 6 days enjoying the ocean in front of Quinta Real. Also, QR sits above the ocean and there are lots of stairs to the pools and beach. Fear not, they provide transportation to both!

Khuyết điểm: We loved everything about this hotel; location, staff, ammenities!

Ưu điểm: It is a beautiful property located on the hillside with views of the ocean. It’s quiet and the location was quite nice. A lovely beach in front of the property…

Ưu điểm: The pool and the beach

Khuyết điểm: Poor staff, the price is height for what you get

Ưu điểm: Only 28 rooms. Very private.

Khuyết điểm: Unable to use the beach due to hurricane Vincent. Beach still not repaired 1 month after storm

Ưu điểm: Pool, beach, room all fine!

Khuyết điểm: Lots of stairs and not all well-lit. Not many handrails. Food unremarkable. Service at lower restaurant slow. Appreciated lack of English-speaking staff so I could practice my intermediate level Spanish but still some challenges.

Ưu điểm: Good location Nice staff Clean rooms AC

Khuyết điểm: The Internet doesn't work very well. You can't drink in the piscine

Ưu điểm: The hotel itself is nice and the breakfast is amazing. The pool is huge, it's nicely shaded by some trees in a corner, lovely ambiance around The pool.

Khuyết điểm: The kids there woah so loud, can't blame them for having fun while I tried to nap

Ưu điểm: Excellent breakfast, super staff.. music in the evenings was also quite excellent.

Khuyết điểm: option to choose location of our room was not clear. Would have wanted a better pool over view.. option of patio.

Ưu điểm: Pool was nice, food was good, hotel located in good area close to beach.

Ưu điểm: Staff was excellent , nothing was too much. The variety of food was hard to beat.

Ưu điểm: This hotel is close to very where in Huatulco. Big rooms, new air conditioning, big pool with tropical garden and lounge area. Good restaurant. Affordable.

Ưu điểm: Clean, spacious rooms, nice pool and an amazing breakfast buffet!

Khuyết điểm: Most of the staff doesn't speak English. And it's really time for a renovation in the rooms.

Ưu điểm: The a/c and proximity to town and beach.

Khuyết điểm: This is the third time we have stayed in this hotel- the last two times during winter months and both enjoyable- so we were looking forward to our stay but we left feeling really disappointed. Things we didn’t like: 1. The wristband they gave my pregnant wife was too tight so she removed it - the lady receptionist (11/5/19 in the evening) was unfriendly and rude when she stated that she shouldn’t have removed it when we asked for a new one. 2. From the Friday to the Sunday a coach load of visitors arrived. They were poorly mannered, partied loudly until the early hours for two nights drinking and shouting. The hotel did nothing to minimise their rowdiness. The pool was left very dirty (plastic cups) and we felt unable to utilise this facility. Going in the pool fully clothed, with shoes on and applying sun cream IN the pool is not acceptable behaviour that the management should allow. 3. On check out (13/5/19) at 11 again the female receptionist was unhelpful asking us to return our blue pool towels to the desk. I had to return up the three floors to get them. In most hotels (especially where there are minibars) the cleaning staff would check the room. I would advise not staying at this hotel over a weekend/ Mexican public holiday.

Ưu điểm: The breakfasts are amazing. The pool was nice. There was air conditioning in the room, which was good, because it’s very hot in April.

Khuyết điểm: The front desk people were friendly but not especially fluent in English and we had trouble finding the beach, no map was provided, and it’s an unappealing walk across a main road and through the alleys beside some other hotels to get to the beach.

Ưu điểm: Location. Close to a superstore, 5 minute walk to beach and 15 minute walk to town square . There are plenty of restaurants for dining. Great for a nice low key vacation. I drove across the mountains from the city of Oaxaca. That was an interesting experience. However, if I ever go again I will fly to Huatulco.

Ưu điểm: Stall was excellent food was really good.

Khuyết điểm: Older resort rooms were a little dated but you are in Mexico.

Ưu điểm: We had a room on the main floor opening onto the pool area. The staff were attentive. The food was good. Maid service was good as well. The location was in walking distance of everything and the hotel was quiet.

Khuyết điểm: There was no information about the services the hotel offered like the fact that money could be exchanged, there was a bar b que on Mondays and Fridays, there is pickle ball in the area. The sports equipment (ping pong) was worn out. The pool got so warm it was not refreshing.

Ưu điểm: Staff is great!Bea

Khuyết điểm: WiFi connection in room is really extremely poor.

Ưu điểm: Loved the staff , pool area , beach , location

Khuyết điểm: Double beds very hard and view from room looks straight into a construction site I would definitely recommend the ocean or pool view , no mountains to be seen from mountain view rooms

Ưu điểm: The hotel is very nice, rooms are clean and comfortable, and the food is good.

Khuyết điểm: The small pool has some edges that tend to cause minor injuries, like scratches and cuts. They should offer an all-inclusive package, they have the facilities to offer that.

Ưu điểm: Great service. The beach is gorgeous (Not their fault that the beach is pretty much "unswimmable" if you are not a very strong ocean swimmer). Very clean.

Khuyết điểm: No real complaints. Maybe the bed was a tad hard but we quickly adjusted.

Ưu điểm: Beautiful location

Khuyết điểm: Loved the little pool and deck. Unfortunately the hotel does not allow outside food or drink in the rooms. A 1500 peso deposit is required and taken if they find signs of such when you check out. Would have been nice to have drinks and snacks that we brought.

Ưu điểm: Almost everything was excellent. Service, food, location, and facilities.

Khuyết điểm: One of our rooms did not get the tv fixed (kids were complaining) until the second day after several requests and wifi is almost useless on the third floor and very slow in general.

Ưu điểm: Staff so friendly and helpful. Situation lovely. Two large pools with very warm water. Breakfasts excellent and pool service fantastic. Great cocktails. We ate dinner outside listening to the sea. Food and service very good. Charming live music too. This is a charming, family friendly hotel.

Khuyết điểm: Very strange request to sign two sets of rules on arrival. Obviously had a problem with guests bringing in their own food and drinks. Another issue is the mosquitoes at this time of year. The hotel does its best with screens on the door and windows. There were signs saying that the surf was dangerous but we had a swim anyway. Sea is warm and clean.

Ưu điểm: Friendly service. Good variety food. Family friendly.

Khuyết điểm: Pool closes at 10pm

Ưu điểm: Location is great

Khuyết điểm: Breakfast menu weas great however, pool is dirty, my bed very uncomfortable, cable not working one day, pool menu not appealing, personal at this place not accomodating. Management is not prepared for rainy days/thunderstorms especially when it come to restaurant/dinner. I've been here two years in a row. First year was amazing thus, my second stay here but after this experience, I will never ever come back to this place again. If changes were done from last year to this year it only went from good to bad.

Ưu điểm: Location of hotel was good. Very clean, comfortable beds. Can’t comment on the food or drinks as we did not do the all-inclusive, accommodation and facilities only.

Khuyết điểm: Beach club is not on a family friendly beach. Steep beach and waves make it hard for older folk and kids to get in and out. The hotel does not have computers or printers available to guests for checking reservations, printing boarding passes, etc. Doesn’t seem to be a good system of arranging local tours through the hotel ( we asked about options and kinda got a photo album waved at us, but no info.) We did our own things.

Ưu điểm: Most of the guests were from the middle of Canada. The guests also included Mexican families, a few yanks. It has a beach club that they take you to. The Canadians were charter and all inclusive. We were only given breakfast, which was just fine with us. The on-site pool was a pleasant addition.

Khuyết điểm: The beach club was not a real beach visit, as the surf was deadly. The food was only fair because it was a buffet. We found a menu and ordered from it. Few others use the menu. The beach club did not have enough chaises and beach chairs for its guests.

Ưu điểm: Opt for the breakfast buffet! They have a wonderful variety of hot and cold foods, and you will be set for the day! Then you can enjoy sampling restaurants elsewhere for meals later. The location is terrific! You are only a 15-20 minute walk into La Crucecita, and the public beach is only 300 m away! We always felt very safe wherever we went, and we were all over the area! The staff were very friendly and very helpful and there are tour booking agents on site daily.

Khuyết điểm: This is an older property so do not expect perfection, but we travel to see the country and the people. For us the hotel is just for sleeping in. One thing is the rooms on our floor had no mini-fridges. You can buy bottled water(I recommend to buy rather than experience the tap water). Perhaps you can request a room with a mini-fridge?

Ưu điểm: Located just across the way from main hub.

Khuyết điểm: No sun on pool ever. Food atrocious. Run down facility. Concierge spoke no English.

Ưu điểm: The staff, the food (buffet & snack menu), comfortable beds, proximity to walking paths, close-by town,. & Marina.

Khuyết điểm: Nothing

Ưu điểm: Lovely friendly staff. Very comfortable bedrooms. Beautiful poolside area.

Khuyết điểm: Evening buffet was not so good but could e because we ate late

Ưu điểm: Very comfortable beds.

Khuyết điểm: Power outlets for charging phone and laptop were not easy to access. Internet did not work the second day.

Ưu điểm: Distance to the beach. Very well located place.

Khuyết điểm: It seemed that the beds had fleas. Be careful on that.

Khuyết điểm: The food offerings were not great so we ate out most of the time. lots of construction at the hotel going on so it was very noisy some days. not crazy about the service at the bar or around the pool. It was none existent most of the time. I wouldn't recommend it.

Ưu điểm: The staff were so amazing and accommodating!

Khuyết điểm: The beds could have been better, but it’s Mexico

Ưu điểm: The workers were wonderful.

Khuyết điểm: Poorly laid out, very poor staffing planning, hard to get around, poor-mediocre food.

Ưu điểm: the service was exelent,the employes was very good

Khuyết điểm: the food at the restaurant

Ưu điểm: Great views. Very clean rooms, and pools Staff was mazing I wil

Khuyết điểm: Needs a little update just minor details

Ưu điểm: Fantastic buffet at the restaurant by the beach for breakfast and dinner! Many nights, there was live on stage entertainment during dinner.

Khuyết điểm: We had a problem with our air-conditioning the entire time we were there. They came up several times to attempt to fix it, but the thermostat was not functional. It was either too cold or too hot.

Ưu điểm: Location, room, service, view, options of pools

Khuyết điểm: Their beach and pool side are not big enough for the amount of people they can host.

Ưu điểm: Great staff, great views, clean rooms

Khuyết điểm: Food at the a la carte Italian restaurant was terrible and we heard the same from many other people.

Ưu điểm: Room

Khuyết điểm: Food was really bad. Wasn't expecting 5 star but really needs a revamped menu with better ingredients.

Ưu điểm: Location was great. Multiple areas to relax by the various pools. Entertainment provided.

Khuyết điểm: Considering how expensive it is, it was quite dated and felt like going back in time. Some staff were friendly, however others were quite rude and not attentive or proactive. Lack of food options and food is not of a quality I would expect given price. Drinks were ok however only 1 beer to choose from and sometimes service at bars could sometimes take a very long time as only 1-2 staff member working during peak. Even though it’s all inclusive - this only applies to common areas. No drinks in rooms, not even a mini bar offered. The laundry service is ridiculously expensive and they ruined my t shirts (shrunk them) and still forced me pay for it upon check out. I think I paid about $20 USD for 3 t shirts, 2 pairs of shirts and some underwear. Would not recommend staying here.

Ưu điểm: all good staff was great

Ưu điểm: I enjoyed the beds. They were comfortable & clean.

Khuyết điểm: Honestly I was very dissatisfied with my stay. Staff was very rude almost as if we were a burden to them. Elevators, phones, and coffee maker don’t work. Food was gross, they tried to Americanize it but failed so it wasn’t Mexican or American.

Ưu điểm: Food and service were excellent! First rate!

Khuyết điểm: In one of the rooms the airconidtioned, located inside the closet leaked profusely and made all of our clothing and shoes wet. In the other room the ceiling was coming down next to the curtain/balkony and it rained inside. The bathroom door in one of the rooms did not work properly. They had to come twice to unlock it. (The response of the personel was excelent. The mantainence of the rooms very poor.

Khuyết điểm: lots of stairs and walks , very old facility that really needs a renovation , NO ACTIVITIES AT ALL , just plane pool time.

Ưu điểm: Staff very friendly. Prived pool bigger than others.

Khuyết điểm: The place is not worth the amount of money they charge. We stayed at three different hotels in Huatulco for a couple of weeks and this was the most expensive but with the lowest quality. The amount of money charged was in mexican pesos when the reservation was made in US dollars. Staff was friendly. We wouldn't make a reservation again as at least three hotels in the area have all inclusive options for the same amount of money with the same facilities.

Ưu điểm: I like the property

Khuyết điểm: Everything is good

Ưu điểm: POOL, ROOM VIEW, BREAKFAST, SPA. A FAMILY SPOT IN THE MIDDLE OF NOWHERE.

Khuyết điểm: BASIC DINNER, MAYBE IS BETTER VISITING THE NEAREST TOWN AND HAVE SOME DINNER OVER THERE.

Ưu điểm: Really nice facilities, friendly staff, good food and fair prices.

Khuyết điểm: First night we ordered room service, when finishing we called to let them know they could pickup the tray which we left outside the room (as usual) tray was left outside our room for 2 whole days, other than this minor detail everything else was amazing!! Huatulco is my new favorite vacation spot in Mexico

Ưu điểm: Friendly staff, cleanliness, gated with a guard

Khuyết điểm: WiFi was very weak. Not useable. Foods and drink staff seemed to forget that we ordered foods at the pool. Cleaning staff still knocked on the door with the “Do not disturb” sign hung on the door knob. Spanish side facing out. A pre-check-out bill available the night before would be nice to review.

Ưu điểm: The setting is wonderful, the beach very secluded, the rooms all have ocean views, the spacing leaves no sense of overcrowding and the staff and just wonderful. The best place in Huatulco in our view, This was our second visit. We intend to come again.

Ưu điểm: Incredible view, beautiful room, well equipped. Comfortable bed. Breakfast and pescadillas were amazing. Great service from hotel staff.

Khuyết điểm: The restaurant dinner food could be better.

Ưu điểm: The beach, food, staff, and accommodations were beyond what we expected! Thank you so much for a wonderful weekend. The entire staff was welcoming and friendly, from the time we arrived until we left the hotel. The food was excellent and delicious. The room on the beach, with our own private pool, was perfect. We will definitely return.

Ưu điểm: A bit old but very comfortable

Ưu điểm: Service, location, staff

Khuyết điểm: Maintenance is not enough, amenities like freaking towels with aromatherapy, little bottle of wine or a fruit basket. Multimedia player or some Bluetooth music media

Ưu điểm: The views, pool, grounds and private beaches were very nice. The breakfast provided each day was plentiful and very good.

Khuyết điểm: The picture of the room provided by booking.com that we thought we were getting was nothing like what we ended up with. The hot tub on our balcony was absolutely disgusting, we requested for it to be cleaned on 3 occasions, never really was so was totally unusable for our 8 days. The shower pressure wasn’t the greatest and at times the water completely shut off mid shower for a bit.

Ưu điểm: Small family run hotel set in beautiful beach side surroundings, lovely pool area, very quiet and peaceful, delicious breakfasts - definitely a good option if you want something different to a big resort hotel

Khuyết điểm: Rooms and buildings are a bit rough around the ages and need some work updating, and the hotel is a 15mins taxi ride from the main town (which you need to go to to eat dinner)

Ưu điểm: ur staff is the best, felt like family here.

Khuyết điểm: only thing was having to call, honk or ring the door bell to park but the staff made this as convenient as they could

Ưu điểm: Nice views, private beach

Khuyết điểm: We stayed 3 days. I chose hotel as it looked like a really nice place. Quiet but nice setting. The hotel was nice but thats all. For service it was probably the worst hotel ive ever stayed at. No restaurant after 5pm. No bar. Breakfast in the morning was a choice of 2 things. No menu. And at that was average at that. Since we had to eat out at night we had to wait for someone to open gate of car park. On one of the nights there was no staff to open the gate on way out and in. There werent many people staying at the hotel. The staff should have tried to please the customers better. For the price i paid im really unhappy with the stay. And wouldnt recommend this place to anyone. When checking out the reception took the key and said goodbye. Didnt ask how the stay was. So im guessing he knew i wasnt happy with the hotel.

Ưu điểm: A very friendly and quirky but charming place, certainly a welcome change from faceless, chain hotels. The staff were very friendly and helpful. Good a/c. Room very spacious and had a nice airy feeling. Great garden and overall appearance really attractive. Easy to get taxi service (and this is needed). Pleasant and always fresh breakfast included in room rate.

Khuyết điểm: Hard mattress, very lightweight curtains in most windows and some windows with no shades, leading to a room with lots of light at night. No phone in the room. Unreliable waterflow, especially at night. Bathroom and other fittings were showing signs of age (rust). Private beaches don't mean you can swim in the ocean. You cannot ever swim at the closest one, at the other only when conditions in the ocean are right, Lots of steps for those not so agile. Restaurant not open for dinner but easy to get a taxi and a cheap ride to nearest town/restaurants.

Ưu điểm: The breakfast was wonderful; fruit, yogurt, granola, juice, and an egg dish. We had a room on the top floor with shade over our patio. We also had a small dipping pool (a cold jacuzzi) that was very pleasant one hot afternoon. The two beaches are lovely...one great for picking shells, one great for reading a book. The pool was lovely and one could read a book while sitting in the pool looking out over the ocean.

Khuyết điểm: The bed was a little wobbly...when one person moved, the entire bed moved (kind of like a waterbed). There needs to be a little ongoing maintenance. For example, the door lock was attached by one screw, and the door to the room scraped on the floor and wouldn't open the whole way. These things could be fixed in 15 minutes.

Ưu điểm: Great private beach.

Khuyết điểm: The property is very tired. It needs a lot of work.

Ưu điểm: Large room. Good AC. Location and staff were great. Pool good but cool.

Khuyết điểm: No comfortable chairs in room. Ants everywhere.

Ưu điểm: A beautiful setting overlooking the ocean, our room had it’s own “cold” tub where we cooled off regularly, excellent staff and great breakfast daily.

Ưu điểm: Nice views, quiet, easy access to 2 beaches in front and nearby.

Khuyết điểm: Our corner room had very light curtains (no drapes) with afternoon sun causing it to be VERY bright inside. No potable water in room as with other properties we stayed at. Seemed a bit dated could use a good coat of paint most everywhere.

Ưu điểm: The room was very spacious and clean. The staff were very friendly and made us feel very welcome. We were provided with a mini fridge and a toaster. This made keeping snacks and drinks easier. We were able make a light breakfast or late night snack! The hotel was very quiet which we like. Very good meals at the hotel restaurant as well, very affordable! It was very easy to get a taxi. The hotel is in a very central location, easy to get to everything you need. We experienced an earthquake while we were there. The operations manager Hector put us at ease immediately. It was an upsetting and scary event for us! Within 10 mins we were laughing and joking. Hector made sure the guests were put at ease and we were all ok.

Khuyết điểm: A larger balcony would be nice. We understand they are looking at some renovations in the future.

Ưu điểm: Nice and clean and the people very nice

Ưu điểm: The service was very good, with my pet were very kind and respectful

Khuyết điểm: Pet friendly

Ưu điểm: Good air conditioning, excellent WIFI.

Khuyết điểm: A filthy old poorly maintained dump. Staff even refuse to put lightbulbs in the fixtures. Everything in the room was dirty, in need of paint. Windows didn't close properly. AC was cold but sounded like a train coming into the station. Furthermore the room was very expensive and the breakfast was a cold tasteless buffet rubber eggs, cold beans and bland cold chiliquiles.

Ưu điểm: No one spoke English which we really liked as it made us feel we were in Mexico. Real Mexican City location.. good people good service

Khuyết điểm: I contacted the property letting them know that I had to cancel my stay last minute due to a family emergency hoping that they would waive my cancellation fee. I was disappointed that they did not take that into consideration and waive my fee.

Ưu điểm: Pool was clean. La Crucetta is a safe and tourist friendly town with nice restaurants. Hotel has Wifi and air conditioning.

Khuyết điểm: Staff doesn’t speak English. I booked a room near the pool with King bed but didn’t get that. No ice, no fridge, no cups. Not that clean.

Ưu điểm: Location

Khuyết điểm: No loungers by pool. A bit run down. Expected more...it should be rated 3 star.

Ưu điểm: location

Khuyết điểm: outdated, old, nothing has been renewed or repainted, ever

Ưu điểm: Great bed

Khuyết điểm: In room decor is quite tired. Could use refinishing

Khuyết điểm: A table where you could eat chip or snacks they wont let you eat these in the restaurant as they don't sell them and you can't bring food or drink from outside in ......A table Not associated with the restaurant would be nice.

Ưu điểm: Nothing to be honest.

Khuyết điểm: I booked the room for 4 people and the receptionist charged me extra money because according to her I had booked for only 3 people, the shower was trash, some drops of water just came out so the shower was pointless, the bed sheets were dirty and room service cleaned but didn't bother to take those disgusting sheets away. TERRIBLE SERVICE!!!!

Ưu điểm: Location

Khuyết điểm: When we check in had 2 dead roaches in the bathroom, also better job maintaining rooms and there wifi is terrible

Ưu điểm: The outside area in general is beautiful and the salad at the pool was delicious.

Khuyết điểm: The Pool as well as the sun loungers and the corridors were really dirty. Further, it didn’t seem like the personal was paying attention and didn’t want to help. The breakfast was disappointing and during the week they did not have any buffet or other things to eat for breakfast since ‘it was not season’.

Khuyết điểm: The restaurant was closed when we checked in Wi-FI did not work in the rooms. Very inconvenient

Ưu điểm: did not get to have breakfast, explanation below

Khuyết điểm: We had to forfeit our breakfast voucher because the waitress was not able to communicate what our choices were, even though it was advertised that English was spoken at the hotel, and kept saying un momento and would go away and in the end never came back. We left and bought breakfast outside of the hotel

Ưu điểm: Pool.

Khuyết điểm: The room had a moldy smell, very gross.

Ưu điểm: Breakfast was great! Clean rooms and big bathrooms.

Khuyết điểm: When we arrived at check-in, all was fine, we got our room keys etc. We walked in and out of the hotel at least 10 times that first day. Next morning we went to have breakfast and at our table they asked us for our 'tickets'. What tickets? I went back to reception and waited 10 minutes while they printed out our breakfast vouchers. That night as we returned in the evening a manager stopped us from coming into the hotel becasue we didnt have our wrist passes. Agin I had to wait for them to give us our wrist passes. Why dont they train their staff to give the customers their breakfast tickets and hotel wrist passes on the day they arrive? It was embarrassing to be stopped and not be allowed into our room just because the staff never gave us any wrist bands! We did not want to stay at this hotel any longer so I booked at another hotel. Not nice to be treated badly as paying guests!

Ưu điểm: It has an air conditioning and a swimming pool.

Khuyết điểm: It was the only available hotel for the new year weekend and it was priced a higher than I want to pay for the type of hotel. We ask for extra pillow bit none were available. The towels given on our second day were pool towel.

Ưu điểm: The housekeeper was very nice and cleaned our room well!

Khuyết điểm: Most of the staff was nice but there was this one girl who always had a face that seemed like she didn’t enjoy her job. The breakfast that also came with the reservation was not good.

Ưu điểm: Nice and clean

Khuyết điểm: Cold shower

Khuyết điểm: We confirmed a reservation at this hotel online, then when we arrived were told it wasn't confirmed and they didnt have a room. Really terrible planning.

Ưu điểm: The staff are very friendly and helpful, pool area and gardens are beautiful, will be coming back in January 2020.

Ưu điểm: All very good

Ưu điểm: The pool area and garden were lovely and well kept.

Khuyết điểm: We had a self catering facility, but only a microwave and a fridge were provided. There were no plates, cups or cutlery. But to be fair, those items may have been provided had we asked for them.

Ưu điểm: This is a small hotel on Tangolunda hotel zone. I requested a room on the ground floor to have easy access for my parents who are old. The room was just in front of the swimming pool and the garden. The Staff was excelent and always helpful. The room with kitchenette Is great when travelling with elder people or chilidren. To have a covenient store just next to the hotel is very partical. The hotel is not on the beach but the closest bay is 10 min by Taxi. There are 9 bays in Huatulco, you would like to visit all of them. La Crucecita town is also 10 min by taxi.

Ưu điểm: Beautiful pool and courtyard , fantastic restaurant "Viene"!!!

Khuyết điểm: Weird dismal noisy room too far away from any beach