More space to sitting!!!!
Nothing you guys book me the wrong flight and I have to run around until I find my right plane
My 12 hour flight had 2 flight attendants for whole back section. I asked for tomato juice and it came after 40 mins, after he completed serving whole section. They gave about 1L of water in 12 hours. Even if asked more- they give half a cup. Food was excellent, headrest of the seats where excellent.
food could have been better.
There was flight delays due to long ques of on-boarding process.
Services were excellent and given on time.
Ưu: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Khuyết điểm: "Can't think of anything, everything was very good."
Ưu: "All okey except earphones issue .. doesn’t works to be connected"
Ưu: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Khuyết điểm: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Ưu: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Khuyết điểm: "The luggage’s handler was probably throwing all the luggages around which cause my items to be broken. I have informed the counter staff of my fragile item yet I was shocked when I saw what has happened. I would appreciate if some compensation will be given."
Ưu: "The airplane trip was ok"
Khuyết điểm: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Super comfy seat and entertainment, plus staff super nice"
Khuyết điểm: "Too long on boarding"
Ưu: "The friendly and helpful service."
Khuyết điểm: "There was a long line by my seat to use the restrooms."
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Super check in, great entertainment options"
Khuyết điểm: "Cabin crew were not very helpful. Food was average at best."
Ưu: "Boarding was great as well as comfort and crew. the flight was ok"
Khuyết điểm: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("
Khuyết điểm: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Hotel to freshen up was great idea"
Khuyết điểm: "Visa took forever. Ended having only 2 hours at the hotel"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Staff worked fast to feed and water everyone."
Ưu: "Boarding and crew were excellent."
Khuyết điểm: "Lack of information about the flight delay of 4hr 45 min apart from expected take off time."
Ưu: "All of it was great!"
Ưu: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Khuyết điểm: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Ưu: "Hindu meal only be vegetarian"
Khuyết điểm: "All is good"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Good food includes veg."
Khuyết điểm: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "It was a good flight. I'd give it 4 of 5 stars."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Khuyết điểm: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."
Khuyết điểm: "I had to ask for wine to 3 different hostess's"
Ưu: "Comfortable wide seats, good service"
Ưu: "Comfortable and easy"
Khuyết điểm: "Departs in early morning"
Ưu: "Nice crew."
Khuyết điểm: "One economy cabin as packed with people and the other economy cabin had only 1 person per row. Spread people out more so that they aren't really uncomfortable for a 12 hour flight."
Ưu: "Not a lot -14 hrs in cattle class is no fun."
Khuyết điểm: "Toilet out of order from beginning of very long flight. Food ordinary. Doha airport transfer awful."
Ưu: "entertainment selection is great"
Khuyết điểm: "GIVE US WIFI! Also on international journeys, they should make coffee and drink rounds more often"
I got delayed, wasn't told about the Iftar time and the entertainment hub wasn't working even I tri3d scanning the QR code multiple times
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Emirates staff are very professional"
Khuyết điểm: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"
Ưu: "Yes, crews and comfort were amazing."
Khuyết điểm: "Seating"
Khuyết điểm: "Nice flight . I felt really comfortable . Emirates is one of my favorite business classes ."
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Emirates was very efficient. Vegetarian food options were great. Toilet was messy but probably because it was in constant use."
Ưu: "Flight attendants are very friendly, actually smile, rather than scowl at you, as so many of the American carriers do."
Khuyết điểm: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."
Ưu: "Emirates does it with class, consistently."
Khuyết điểm: "Wanted some tomato juice, but they didn't have it..."
Khuyết điểm: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"
Ưu: "Really you excell in satisfying customer.through lovely reminders."
Khuyết điểm: "Vegan dishes not available .."
Ưu: "Valuable reminders ! Updates regarding flights was superb."
Khuyết điểm: "Nothing to say."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Khuyết điểm: "I don't need to be forced to look at advertisement of Dubai airport and then Dubai itself right before landing, when I have 10 minutes of movie left"
Ưu: "Hospitality , service and food."
Ưu: "I liked the passengers"
Khuyết điểm: "dirty toilets,clogged,seats dirty,crew not enthousiastic, left overs from previews passengers,expired candies."
Khuyết điểm: "Upgraded to "promotional" offer for business class. It was not the full experience. No lounge access etc. Though the flight part of it was great!."
Ưu: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Khuyết điểm: "Cannot think of anything I dint like"
Ưu: "The crew was excellent. Very friendly and helpful. Inflight entertainment selection was great tho the screens were average. Good beer selection."
Khuyết điểm: "Seats are so uncomfortable. I'm a young guy, and by the end, my back was hurting. They barely reclined and no leg room. Food was about average."
Ưu: "Impressive in flight entertainment"
Khuyết điểm: "The pay to use Wi-Fi was very slow, not worth using."
Khuyết điểm: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"
Ưu: "Food and entertainment"
Khuyết điểm: "Some customers were allowed to drink to excess. Staff lacked the discipline to say no. Cabin staff showed clear bias to some customers. They chose to chat with passengers and neglected their duties. Little clusters of drinkers gathered in non seat areas away from their seats causing noise. Staff did not challenge this. Female staff too busy giggling with drunk men"
Ưu: "Your staff is professional and endures difficult situations patiently and professionally. Kudos to them,"
Khuyết điểm: "No wi-fi even though the flight was advertised otherwise. I chose Emirates because of wi-fi availability. The reason I was given for non-availability of Wi-Fi was that the airplane was brand new...which seemed a little convoluted for these times."
Ưu: "Crew were friendly"
Khuyết điểm: "Why are Emirates business Class seats on 777 so weirdly configured - you have to be a stick insect to squeeze out of bulkhead row 8 window seats because of hideous mock walnut trunk slung between the seats to house aisle TV screen."
Ưu: "Seating Services Entertainment"
Khuyết điểm: "Crew were rude, kept knocking customers. no vegan meal No drinks offered for majority of flight poor quality entertainment, screen didn't work properly."
Ưu: "Food nd entertainment"
Khuyết điểm: "Boarding"
Ưu: "Nothing special"
Khuyết điểm: "Staff wasn't the friendliest. Waiting times on Dubai airport is way too long, the airport staff was rude, and not helpful at all. Unwilling to speak English. Can learn a lot from KLM. This was my first time flying with Emirates, will be the last."
Ưu: "Loved the in-flight entertainment options. The food was excellent. They managed my gluten free options with ease and everything was delicious. The attendants were extremely pleasant and helpful."
Khuyết điểm: "I paid for the higher wifi bandwidth, but the service was spotty and some websites/social media wouldn't load. Even some texts wouldn't send. I wish there was more legroom between the seats for such a long flight. But the value for the overseas flight was still quite good."
Khuyết điểm: "Delayed flight, loading after 40 minutes"
Ưu: "Emirates offers good food, decent flight entertainment options and a friendly staff to cater to passenger needs."
Khuyết điểm: "The timing of the flight could be changed to a little later, I had to leave home at midnight to make it to this flight."
Khuyết điểm: "Vegetarian meal was bad in terms of quality and quantity."
Ưu: "The food was much better than on the Board of BKK-Dubai, as well the kindness of the crew."
Khuyết điểm: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."
Ưu: "Flight was clean that's pretty much it."
Khuyết điểm: "Medicore service tryed almost all major airlines this was the worst service."
Khuyết điểm: "food"
Ưu: "Crew, food and entertainment was good"
Khuyết điểm: "No foot rest for a long flight."
Ưu: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Khuyết điểm: "I would like to be upgraded to first class. :)"
Khuyết điểm: "It dailies and seats not comfortable"
Ưu: "The crew had such outstanding service!! Looking forward to fly Emirates again."
Ưu: "Good space"
Khuyết điểm: "It's unfortunate that when you order a special meal you dont get your drinks until after you have eaten your meal. and if you end up waiting then you end up having a cold meal. It would be great if this could be changed"
Ưu: "Accommodating my rest to sit at an exit seat."
Khuyết điểm: "Delayed departure caused me to miss my connection. Monitors for flight times and gate not enough and you had to go and look for it needs to be big and in ver conspicuous places."
Ưu: "good leg room. good entertainment. most importantly very efficient operation, in and out always on time"
Khuyết điểm: "i asked for tea three times on ek860 and then i got coffee. no issue i drank it anyway"
Ưu: "It was crew amazing"
Ưu: "Seat was not comfortable"
Khuyết điểm: "Seats"
Ưu: "Food was good enough."
Khuyết điểm: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."
Ưu: "Nice service & people"
Ưu: "Food, comfort, wifi, entertainment."
Khuyết điểm: "The flight left an hour late. But the crew never explained why the delay."
Ưu: "Food was decent and the crew was great."
Khuyết điểm: "The air conditioning did not work in the front part of the cabin. I asked about it but nothing changed. It was very uncomfortable for everyone in that part of the plane. The back was cool front was miserable."
Ưu: "Vegetarian option was tastier than other flights!"
Khuyết điểm: "They ran out of a lot of food and drinks we wanted. And almost ran out of vegetarian entrees for us even though we requested them ahead of time. Almost no leg room in coach. My touch screen wasn’t working properly which made it hard to choose and watch movies."
Ưu: "The crew was very helpful."
Khuyết điểm: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Quick assistance when connection flight messed"
Khuyết điểm: "Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)"
Khuyết điểm: "flight attendants from Nairobi to Istanbul were rude and unaccomodating. asking for a glass of water appeared to overwhelm the flight attendant."
Ưu: "The meals and in flight entertainment"
Khuyết điểm: "The seating I needed more leg room"
Ưu: "First Airline to harass me about the weight on my bag -- small carry on -- had to check kill me on time. The seats have no legroom -- my back is killing me. The internet could not take my money -- so I could not get'out crucial emails -- it seems like the service was more interested in collecting my email addresses and password -- instead to simply directing me to the payment method -- waste of time."
Khuyết điểm: "Just about everything"
Ưu: "I liked personal, food and comfortable"
Ưu: "they treat you as person and help with every thing. the food"
Khuyết điểm: "I like everything"
Ưu: "Finally loved that they had a vegan sandwich for me!"
Khuyết điểm: "We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard."
Ưu: "Everything perfect . Departure /arriving / check in / transfer lenth ."
Ưu: "Flight was on time and landed safely. Great food even in economy -- but they ran out of coffee."
Khuyết điểm: "Check-in was very slow."
Ưu: "Good food, comfortable seat, good timing."
Khuyết điểm: "The crew seemed a bit harried rushing around the cabin. For example, I was given chicken when I asked for pasta."
Ưu: "Airport, Service and much more"
Khuyết điểm: "N/A"
Khuyết điểm: "Original flight was delayed and this was the next flight had to wait 6 hours"
Khuyết điểm: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."
Ưu: "Customer service and professionalism of crew was outstanding. It felt like how it USED to be on other airlines, and even better! The food service was great, and I appreciated the little necessities bag. The travel experience was a positive part of our trip, instead of the usual exhausting drudgery of traveling very far distances."
Khuyết điểm: "The bathroom did get a little smelly, and, as a tall person, the leg room was very tight when people put their seats back."
Ưu: "I didnt receive my baggage."
Ưu: "newest airbus aircraft with good entertainment system. touch panel worked well. duty free shops at ataturk was great. wide range of choices."
Khuyết điểm: "had to take a bus trip to a plane. while outside was very windy and cold."
Khuyết điểm: "Terrible service, unhelpful staff on flight and in airport."
Ưu: "Overall journey was ok"
Khuyết điểm: "I am vegeterian. Food was horrible :("
Ưu: "Satisfying overall flight."
Khuyết điểm: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
Ưu: "Seating could be wider."
Khuyết điểm: "Seating."
Khuyết điểm: "I didn't book any flight. Don't know why you think i did. I hope the actual person who booked had a nice uneventful travel experience."
Ưu: "Overall great airline"
Khuyết điểm: "They no longer serve Turkish Delight which was a wonderful Turkish touch. Very disappointed. Also fresh orange juice. These small differences make it a lot of unique experience. Also the crew this trip were MIA on a 12 hr trip."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "No TV's, but ok it was a short flight."
Khuyết điểm: "The food , the drinks were not cold"
Khuyết điểm: "From the moment we boarded until we arrived home he trip was a disaster"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals . Also the entertainment was quite good . They have big tv screen for each seat and have all sorts of shows and movies from international to hollywood . And have games for kids ... Overall i was very pleased with my flight ."
Ưu: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."
Ưu: "Helpful crew. Screens for entertainment and information at each seat."
Khuyết điểm: "Both meals were penne pasta, as was the previous flight's. Should be more varied."
Ưu: "Excellent food and service. Very friendly and professional crew."
Khuyết điểm: "I had two checked baggage a and o my 1 was delivered. I have reported this at the airport and have been following up with their customer service many times but no information is yet provided after days."
Khuyết điểm: "flight left about 11 pm, after dinner service was over the crew never offered water/juice at all until breakfast was served, hard to stay hydrated!!!!!!!"
Ưu: "Crew and food were quite good"
Khuyết điểm: "Leg room was quite tight on plane the carry on bag limit was too restrictive at 8kg"
Ưu: "Great crew service and food. Great entertainment features."
Khuyết điểm: "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."
Khuyết điểm: "he delay and not knowing much about what the cause was. Having to keep awake in early dawn and have a flight delay can destroy the start of a long awatited vacation."
Ưu: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Khuyết điểm: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."
Khuyết điểm: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"
Ưu: "Very efficient crew but not very nice."
Khuyết điểm: "The tv screen was on all night, they could've made it darker and quieter for a night flight"
Friendly, courteous staff along with luggage handling.
Khuyết điểm: "The plane was old but the flight was inexpensive"
Khuyết điểm: "I have never had to stay at a hotel overnight because of a missed connection but when I made the reservation I wondered how you would honor the 1 hour layover and not miss. I wondered this before any of your delays. I was assured the connection would wait but not correct and you did miss. If you would have told me at the airport this would happen I would have made other arrangements. Instructions on what to do was quite poor too. As a foreigner to be handed a stack of vouchers without direction on where to go for transportation wasn’t satisfactory."
Ưu: "Seats were comfortable"
Khuyết điểm: "The crew was not friendly, and the food selection is limited"
Ưu: "The crew was excellent, however I had a very serious problem upon checking in as I DISCOVERED AM NOT ALLOWED A SINGLE KG OF LUGGAGE.THE AIRLINE ASKED ME TO INFORM THE AGENT WHO DID NOT MAKE IT CLEAR WHEN I WAS BUYING THE TICKET.THAT HAS COST ME A LOT OF ANXIETY AND BIG$$"
Khuyết điểm: "TICKETS ON SALE THAT HAS NOT LUGGAGE MUST BE CLEARLY STATED THAT NO LUGGAGE ALLOWED"
Ưu: "Boarding was organized"
Khuyết điểm: "Vegetarian food wasn’t great"
Khuyết điểm: "Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel"
Khuyết điểm: "Worst business class seat in the air. Departed 90 minutes late due to mechanical issues"
Khuyết điểm: "Toilets should never be wet."
Khuyết điểm: "Crew service"
Khuyết điểm: "Cancel last minute and no compensation given, how rude it is."
Ưu: "excellent staff"
Khuyết điểm: "ship needed cleaning"
Ưu: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Ưu: "The hospitality of the staff Smooth sailing process"
Khuyết điểm: "The food and the seats and leg room is too small especially for larger people"
Khuyết điểm: "Delayed for more than an hour.."
Ưu: "Hard landing which gave passangers a shock."
Ưu: "On-time departure and on-time arrival."
Khuyết điểm: "Perfect flight"
Khuyết điểm: "All good, short flight"
Ưu: "Can’t find anything good."
Khuyết điểm: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
Khuyết điểm: "Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,"
Ưu: "Friendly & attentive crew"
Khuyết điểm: "Departure delay (10 minutes)"
Ưu: "Attendants were very good"
Khuyết điểm: "12 hrs in the air!!!"
Ưu: "Most of it, especially having a meal on such a short flight."
Khuyết điểm: "Could do with more legroom, tall people exist"
Ưu: "On time takeoff, landed early....everything was smooth"
Ưu: "On time. Good food Good flight attendant service"
Ưu: "The crew were friendly although some of the announcement was not clear."
Khuyết điểm: "We had bad experience with the airline because our luggage was not to be found at Langkawi airport and we had make a report. Fortunately about 8 hours later our luggage was sent to our resort which we stayed. (we arrived Langkawi airport around 3pm, we were told by the officer that our luggage will be sent to our resort at 7pm but it came at 11pm instead) The snacks could have been better. Besides the salted peanuts, it would be better to add biscuits or a slice of cake. The orange juice is good but maybe if we are given choice of warm drink (tea or coffee) it would be great."
Ưu: "Nothing other than the connection time and the airport was good."
Khuyết điểm: "The flight was delayed 4 hrs then took them another hour to departure from JED to KUL. The airplane was an old 330 with shitty bathrooms, and I can't forget how one of crew keeped knocking on me in the toilet and he actually opened the door and said nothing at all which pissed me off,because I work for airline company and I had been in many once before but that behavior is amature once from supposedly experienced Crew member. Anyway save your money and time and avoid this airlines."
Ưu: "Quick on and off boarding."
Khuyết điểm: "Food was average at best."
Ưu: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
Khuyết điểm: "My checked bag did not arrive at my work city of Singapore. It took 2 days to be brought to my hotel despite my being told they would be on the next flight. I arrived back in Denpasar yesterday and, again, my bags are lost and I again I was told they would be on the next flight. I still do not have my bag. Seems to be a pattern with Malaysian Airways and I will avoid them in the future, Also, I left my Ipad plugged in at the Premier Lounge in Denpasar and realized it as I was boarding the plane. The Malaysian Air boarding staff got on radios and appeared to try to help by telling them to put aside for pick up upon my return. Yesterday, The Premiere lounge said they did not have it despite my name, email and phone number being written on the Ipad. Between Malaysian Air and the Lounge and their lack of concern and professionalism it was not a good trip. As One World Emerald member, I steer a lot of business towards these One World Airlines. I expect better treatment."
Ưu: "A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight."
Khuyết điểm: "Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good."
Ưu: "Good was great."
Khuyết điểm: "Flight was late approx 1 hour. Seems like a regular occurrence which is not good"
Ưu: "I got there eventually"
Khuyết điểm: "The delay"
Khuyết điểm: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Ưu: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Khuyết điểm: "Food was okay but entertainment was non existent"
Ưu: "I like having my knees up in my eyeballs on a plane and having to be pried out of my seat with the jaws of life at the conclusion of a flight."
Khuyết điểm: "Flight was 3 hours late!"
Ưu: "Free beer and wine. For breakfast the egg dish wasn't bad. Good in flight entertainment"
Khuyết điểm: "Seats uncomfortable after a few hours, not good for long flights. Seats have very little leg room so for someone over 6 foot tall it will not be comfortable."
Ưu: "New aircraft Improved entertainment system More baggage allowance"
Khuyết điểm: "Tight seat pitch at 30 inches only Poor food"
Ưu: "Newer B737-800 aircraft Improved entertainment system Drinks"
Khuyết điểm: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Ưu: "The cabin crew was welcoming. The flight itself was smooth and on time."
Khuyết điểm: "The smell of the toilets were really bad. Urine on the floor. I know I purchased economy class tickets but I expect the toilet facility to be better maintained."
Ưu: "Prompt and great service."
Khuyết điểm: "I never got to take the flight. Tried to cancel multiple times with VAYAMA prior to 31 March, but they never responded."
Ưu: "The ice cream is a pleasant surprise."
Khuyết điểm: "prepacked juice. Could be more option."
Khuyết điểm: "our vegan food was not provided"
Ưu: "The korean spicy chicken was delicious!"
Khuyết điểm: "The 2 male flight attendants who served our rows did not smile once. Very unfriendly and seemed like they just wanted to do the minimum. We were also extremely unhappy that during check in was advised that our seats were not allocated together when we booked the tickets together and are also Enrich frequent flyer members. We had to demand to speak to a manager for them to change our seats."
Ưu: "I love flying with MAS"
Khuyết điểm: "I don't like Tax Refund Customs Verification"
Ưu: "I like the interior of the plane and the comfortable seats. I also appreciate the crew's warmth and efficiency. It was a very short flight hence I truly appreciate the snack and drinks provided and especially the fabulous ice cream treat on the return flight. I would certainly consider taking MAS again in future (this was my first MAS flight), despite the one glitch (please see what I didnt like) if the price is right."
Khuyết điểm: "I had only one large backpack to be checked in (due to the minimum liquid that can be brought) and it was left at the airport somehow by whoever who was handling it. Waited for more than an hour at KLIA for it and finally made a loss baggage report. The staff at the loss baggage counter was only helpful after finding out that I am not a Malaysian. Needless to say, my bag flew on SQ and was rushed to my hotel 5 and half hours after landing. I also did not receive a copy of the baggage delivery report."