The crew was very courteous and helpful, great experience!
Have to stand 1 + hours to board, very crowded gate
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ưu: "Smooth boarding"
Khuyết điểm: "If they could serve a light snack would be good"
Khuyết điểm: "The aircraft was very cold and chilly."
Ưu: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Khuyết điểm: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Ưu: "Crew , amenities and food"
Khuyết điểm: "None"
Ưu: "Crew was okay"
Khuyết điểm: "Did not get the food I chose. Seats were not clean and clumsy"
Khuyết điểm: "I think the food in our flight was not that good.."
Khuyết điểm: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Khuyết điểm: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Ưu: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Khuyết điểm: "Transit time is good for way too tight"
Ưu: "everything in suite class"
Ưu: "I like everything crew, etc"
Khuyết điểm: "Nothing reallly"
Ưu: "Food was pretty good. Loved the Weiss ice cream bars"
Khuyết điểm: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Ưu: "Excellent crew, service and food"
Khuyết điểm: "1 hour delay of departure"
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "So good to get on a flight where I can fit in the seats..."
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "Very comfortable"
Khuyết điểm: "I don’t see anything I didn’t like"
Ưu: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Khuyết điểm: "The desserts. The bun."
Ưu: "Friendly attentive staff. Excell ent food and great. Service."
Khuyết điểm: "Really crowded seats in economy."
Ưu: "Ease of check in, very quick."
Khuyết điểm: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Khuyết điểm: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Khuyết điểm: "leg space."
Ưu: "Not much"
Khuyết điểm: "Not as good as they were once"
Ưu: "Amazing service and comfortable lay flat bed"
Ưu: "Crew was great. Food not bad for airline food . It was clean."
Ưu: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Khuyết điểm: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Ưu: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Khuyết điểm: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Khuyết điểm: "Old planes and screens."
Ưu: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Khuyết điểm: "I didn't care much for the meals, but my husband loved them."
Ưu: "Everything is excellent!"
Ưu: "everything, excellent job"
Ưu: "Great service, great experience."
Khuyết điểm: "I liked it all."
Ưu: "For as long 14 hour journey they sure make it comfortable."
Ưu: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"
Ưu: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Ưu: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Khuyết điểm: "It would have been nice if wifi was free considering it was such a long flight"
Khuyết điểm: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Ưu: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Khuyết điểm: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ưu: "The food was great!"
Khuyết điểm: "The announcements coming from the boarding crew were not clear or hardly under stable."
If there is any possibility to avoid the delay in boarding, that would be great
The breakfast menu was quite disappointing in comparison to the other food I’m used to being served on Qatar Airways
Enjoyed business class, food, comfort and the crew was great. It as if I was on a shorter trip because of the comfort. I love Qatar airways 👍👍👍👍👍
Everything was good but they need to improve on time
I love Qatar Airways.Thanks to all the people who serve the airline
Ưu: "The crew did a great job."
Ưu: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"
Ưu: "Best crew we’ve ever had."
Khuyết điểm: "Qatar website needs work"
Ưu: "Amazing crew. Very attentive to passengers and genuinely nice."
Ưu: "Seats were ok but they often were out of vege options"
Khuyết điểm: "I wanted to upgrade to business class but the process was problematic— had to be done at transfer desk not at gate — after i had been thru security ☹️ Discouraged ne from trying"
Khuyết điểm: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Ưu: "Crew was good"
Khuyết điểm: "Tvs don’t work. Uncomfortable seats"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "Excellent Service and most friendly staff"
Khuyết điểm: "Nothing was bad. But the food taste can be better"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Khuyết điểm: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Ưu: "We carefully taken care . The Hotess were alright"
Khuyết điểm: "Their food are ok"
Khuyết điểm: "On time. Reasonably good. Satisfied with everything."
Khuyết điểm: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Excellent on board staff"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Boarding was orderly and tinely. Seats were confortable."
Khuyết điểm: "No internet on-board and terrible food."
Ưu: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Khuyết điểm: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."
Khuyết điểm: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Ưu: "Complimentary upgrade to business class."
Khuyết điểm: "The entertainment did not include any music (classical or otherwise)."
Khuyết điểm: "Probably the best flight crew I ever had the pleasure of being with."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Polite staff keen to help"
Khuyết điểm: "Okay"
Ưu: "best airline food ever"
Khuyết điểm: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Khuyết điểm: "Front row with a toddler meant that we couldn't lift the armrests up and get her to lay down. She had to lie on the floor, but when we hit some turbulence, we had to wake her and sit her back up with us. The second part of the leg was much better as we were on a normal row seat"
Ưu: "The crew was friendly"
Khuyết điểm: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Staff was excellent"
Khuyết điểm: "More selection or choices like international food not like focus on Indian food"
Ưu: "Nice flight attendants, frequent fluid services."
Khuyết điểm: "There was no Wifi in the plane."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "Was told to move seat up and down repeatedly"
Khuyết điểm: "Very bad flight and airlines. I will never try it again. The staff dealing was very bad."
Ưu: "the comfort of the flight was very good."
Khuyết điểm: "there could have been a little bit bigger portion of food."
Khuyết điểm: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."
Ưu: "TV screen"
Khuyết điểm: "👍🏻👍🏻👍🏻"
Khuyết điểm: "Excellent"
Khuyết điểm: "The crew never answer the calls when we call"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Good selection of movies. Lights changing color on ceiling through the flight"
Khuyết điểm: "Need more water service throughout the flight!! So dehydrated! Couldn't get up and disturb my seatmate, but really needed more water!"
Khuyết điểm: "This crew was much better. Smiling, happy and helping."
Ưu: "Amazing seats and crew"
Khuyết điểm: "Seating"
Khuyết điểm: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Khuyết điểm: "Accommodation @ Dubai extra bonus Superb"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "The crew were awesome. I was very comfortable."
Ưu: "v cooperative crew & helpful"
Ưu: "Crew were rushed. Wifi didn't work. Lost my luggage on one flight!"
Ưu: "In general, everything as expected, some crew members were even extra nice."
Khuyết điểm: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Ưu: "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
Khuyết điểm: "Nothing. It was great."
Khuyết điểm: "- We were made to sit in flight for 2 hours. Then all were offloaded. - We were made to sit on airport for flight for about 6 hours. - I was not allowed to exit or reschedule the flight until i waited for 6 hours. - Still its not confirmed whether the flight will depart on given time. - I missed my important work in India. - The new flight arrives Mumbai midnight 2:30 am which is very hectic for me. I paid more for the flight at the time of booking knowing it will reach in the evening."
Ưu: "Ontine departure and arrival"
Khuyết điểm: "Airport Staff behaviour in Pakistan"
Ưu: "Great comfort and entertainment some of the best I have ever had on a plane. Will definitely fly Emirates again."
Khuyết điểm: "Not huge fan of boarding off a bus instead of the traditional way from the airport terminal. Food selection could be better but overall not bad."
Khuyết điểm: "No choices for the quran listening."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Khuyết điểm: "Delayed and no hotel for an 11 hour layover"
Khuyết điểm: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."
Ưu: "better than super stinky American carriers"
Khuyết điểm: "everything, food was below average"
Ưu: "Very Kind"
Khuyết điểm: "My seat assignment"
Ưu: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."
Khuyết điểm: "The layover from Karachi to Dubai is less than 2 hours. The flight from Karachi is always late n it makes me nervous that I might miss my flight for LA. It has happened to me before. You should maintain your punctuality in Karachi as well. Even the boarding process is extremely flawed, it is very frustrating. Plz maintain your reputation everywhere in the word!"
Khuyết điểm: "Crowded! I did not realize we were traveling on a holiday. The plane was full of children, including preverbal kids, who have no choice other than to cry when they are confused or unhappy. But hey, that's what noise-cancelling headphones are for! Staff is very accommodating and did their best."
Ưu: "COMFORT AND FRINDLY CREW"
Ưu: "The individual were uniform polite and professional, even in the economy section of the craft which is not always the case in some airlines. Boarding and deplaning via two entry / access points; something all airlines should seek to do."
Khuyết điểm: "Things like the plane layout which focuses on maximizing seating space over common space like toilets (not enough) and cross craft aisles so crew and passengers could do more than just one thing at a time; issues the crew had nothing to do with. Rather plane designers being pushed to maximize seats over all else."
Khuyết điểm: "Bathrooms were not clean later in the flight"
Ưu: "flight on time.. no delays. Very courteous."
Khuyết điểm: "nothing to unlike"
Khuyết điểm: "Nothing"
Ưu: "We love Emarites Airlines Service"
Khuyết điểm: "When boardiing at Dubai entry used one gate with steps this was a minor inconvenience wth the friendly helpful assistance of the flight attendants."
Ưu: "Great service and staff, best food I've had on an airline, great legroom in economy. Overall awesome, in my opinion."
Khuyết điểm: "1.45 hours connection time in Dubai was hardly sufficient. Had to run through main terminal. Despite being in business class, no special service to bring us to the gate. Not good enough frankly."
Khuyết điểm: "70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,"
Ưu: "Great airline and excellent sevice"
Khuyết điểm: "Checkin associate at SFO was rude and told me that only light baggage is allowed in the plane during borading noticed several passengers with larger bags and sometime two bas as well. I was told I can only take one bag. This caused me to change my plans on what I can carry on my two small bags. This is also the reason why had to take a small handbag to keep everything I needed. I lost this bag at New Delhi airport. Had I been allowed the the standard tote and a laptop bag I may not have needed the extra hand bag and may not have lost my items. Emirates associate is partailly responsible for my lost items."
Ưu: "The boarding process was smooth as was finding my luggage after arriving in NYC."
Khuyết điểm: "The entertainment system did not work for about an hour and they had to fix it. It took the crew a while to start troubleshooting it. A few people had to complain before they did anything. The quality of the food on Emirates has greatly decreased recently. Their wifi on flight is terribly slow and they require you to pay $1 for it."
Ưu: "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"
Ưu: "Entertainment Food Friendly Flight Crews"
Khuyết điểm: "Had to rush to the next flight in Dubai."
Khuyết điểm: "food"
Ưu: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."
Khuyết điểm: "My car was left in Dubai , & I am not sure when I will get it."
Khuyết điểm: "Occasionally, stewardess would hit me while walking through the aisles. It became extremely annoying."
Khuyết điểm: "Long time for boarding and staff is not clear on baggage policy"
Ưu: "Price/ available flying times"
Fly Turkish if you can. Fantastic service. Fantastic food. Istanbul airport is one of the nicest I have been to. Really nice business lounge too.
The service from kayak should have been better
It was a pleasure to travel with Turkish Airlines. Excellent food, entertainment, and staff, not to mention the little pouches with basic necessities for the flight and the safety bags. It really gives you the feeling that this company cares for the comfort and safety of their clients.
Ưu: "The Airplane was good and the crew was very helpful."
Khuyết điểm: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."
Ưu: "The crew did their best. The company, the policies, the times ... a different story."
Khuyết điểm: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."
Ưu: "Very professional !"
Khuyết điểm: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Ưu: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"
Ưu: "The seat is comfortable"
Ưu: "Onboard service was good -breakfast served was good."
Khuyết điểm: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"
Ưu: "Lots of entertainment on the plane. Very clean. I like the personal touch of a travel Bag given and large head phones."
Khuyết điểm: "Dismal customer service"
Ưu: "The plane :)"
Khuyết điểm: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"
Ưu: "They put me on a partner airline after causing my missed connection, so I witnessed nothing good about Turkish Airlines flight at this time."
Khuyết điểm: "After a long saga with no help in making my connecting flight on the same Turkish Airlines, they gave me the boarding pass and told me my luggage was fine to carry on board for the partner airline they put me on. At the gate, that partner airline's reps (or Istanbul airport employees -- not sure) yelled at me that I had too much to carry on board and forced me to hastily check a bag with personal items I did not plan on checking. Needless to say, that also delayed my reaching the final destination even further because I had to wait for the luggage and it was already 1:00 in the morning in an unfamiliar and rough foreign city."
Ưu: "Better than all others at this time."
Khuyết điểm: "The grilled cheese sandwiches. They've been in the menu for a while but my family does not enjoy them at all. Tuna sandwich on another flight was much better. Also lack of entertainment. They allow you to access it, then they turn it off. Is such a tease. Plane left late and kept us in very hot cabin."
Ưu: "For once, on time departure. Quick boarding. Courteous service."
Khuyết điểm: "Cabin a little too cold for passengers around me."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."
Ưu: "On-time departure. very polite and friendly staff and we got there fast!"
Ưu: "The seats reclining not only the back. The food very tasty."
Khuyết điểm: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."
Ưu: "Film selection, boarding process, amenities bag"
Khuyết điểm: "Dessert very boring. Legspace seemed smaller than last experience on TK"
Khuyết điểm: "The flight arrived late and Tipton Long to depart."
Khuyết điểm: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"
Ưu: "Everything was good"
Khuyết điểm: "Nothing"
Ưu: "Great seating & service"
Khuyết điểm: "Non stop talking people behind me!!!!"
Ưu: "Nothing. The flight never happened coastumwr service was very bad"
Khuyết điểm: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."
Khuyết điểm: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."
Ưu: "It was a short flight but they still fed us and supplied beverages. So many airlines do not do this or charge you for everything!"
Ưu: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Khuyết điểm: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."
Ưu: "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
Khuyết điểm: "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."
Khuyết điểm: "leaving late"
Ưu: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Khuyết điểm: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Khuyết điểm: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."
Khuyết điểm: "Nothing :D"
Ưu: "The food was amazing."
Ưu: "The crew was nice."
Khuyết điểm: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."
Ưu: "Quality experience all the way around"
Khuyết điểm: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."
Ưu: "The service and entertainment!"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "The food and the boarding was fast."
Khuyết điểm: "Everything was great."
Ưu: "It was nice to receive a meal on such a short flight."
Ưu: "Lots do watch/do on the console. Smooth flight. Responsive staff when available."
Khuyết điểm: "Perhaps because of Istanbul security measures, but all water removed before boarding plane, with no chance to get more. Stewards couldn't give out bottles of water, only those little cups from time to time. They could bring more of those little cups when you called for them, but not during turbulence. So having no access to water was not great (or planned out on their part). Also, no random sweeps of the aisle by the stewardess from time to time, to check on comfort. My seat kept being pushed by passenger behind me. Flight into Istanbul two weeks prior was great all around. This knee was filled with too many negative moments."
Khuyết điểm: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"
Ưu: "Comfort, good quality meal, on time"
Ưu: "Everything was great."
Voir avis précédent qui regroupe les deux vols
Ưu: "The plane condition."
Khuyết điểm: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Khuyết điểm: "Friendlier crews"
Khuyết điểm: "Allow business passenger to use front bathroom."
Ưu: "Terrific hot breakfast in bus. class"
Khuyết điểm: "Window did not darken like the others."
Ưu: "Nice crew, good food."
Khuyết điểm: "Both bathroom were not working in business class area."
Ưu: "Crew were excellent"
Khuyết điểm: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."
Ưu: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Ưu: "Loved the smooth ride."
Khuyết điểm: "Bathroom was pretty nasty"
Khuyết điểm: "Information on arrival time was not correct"
Khuyết điểm: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Ưu: "Crew was nice and pleasant"
Khuyết điểm: "Flight very late"
Ưu: "Seat was comfy and spacious for economy class"
Khuyết điểm: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Khuyết điểm: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Khuyết điểm: "There was no wifi on flight"
Ưu: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Khuyết điểm: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Ưu: "The crew"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"
Ưu: "The crew was very nice"
Khuyết điểm: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Khuyết điểm: "Nothing"
Khuyết điểm: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Ưu: "Crew was very friendly. Nice that wine was served without charge."
Khuyết điểm: "Announcements from the cockpit were hard to hear. Food has been better in past."
Ưu: "Crew was excellent -kind nice and very attentive"
Khuyết điểm: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Ưu: "Efficient crew"
Khuyết điểm: "Long, slow line at check in. Not many new movies or tv shows"
Ưu: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Ưu: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Khuyết điểm: "No complaints about anything."
Ưu: "Wifi on Board"
Khuyết điểm: "Nothing"
Khuyết điểm: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Ưu: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Khuyết điểm: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Khuyết điểm: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Ưu: "Nice flight, nice crew, and a nice experience."
Ưu: "Service, technology"
Khuyết điểm: "Could not print by boarding card and was not allowed to board in Amsterdam"
Ưu: "Good information and helpfil boarding."
Khuyết điểm: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Khuyết điểm: "Dutch sub titels would be nice."
Ưu: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Ưu: "I really like the spaciousness, the plug ins and general service"
Khuyết điểm: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Ưu: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Khuyết điểm: "Only one queue for boarding. Flight late on arrival."
Ưu: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Khuyết điểm: "What is there not to like about KLM? I cannot find anything."
Ưu: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Khuyết điểm: "No complaints at all."
Ưu: "Speed, crew, and reliablity."
Khuyết điểm: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Ưu: "Flight attendants were friendly, but they only had limited resources to work with."
Khuyết điểm: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Ưu: "Very good flight, excellent service and good food."
Ưu: "We love the flight all the way"
Ưu: "Crew was excellent"
Khuyết điểm: "Economy was very tight! Seats were uncomfortable"
Khuyết điểm: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Ưu: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Khuyết điểm: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"
Ưu: "Entertainment, cabin crew great."
Khuyết điểm: "Seat layout may now be standard but is still cramped."
Ưu: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Khuyết điểm: "Only 1 drinks round on a 3h flight."
Khuyết điểm: "Pleasant"