Very poor snack and drink option
3.5 hours delay will ruin any day!
Ưu: "Staff were polite"
Khuyết điểm: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Ưu: "Everything perfect and arrive to destination on perfect time."
Khuyết điểm: "All positive."
Ưu: "The crew."
Khuyết điểm: "The time between flights."
Ưu: "very nice crew"
Khuyết điểm: "my bagfage was lost"
Khuyết điểm: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Ưu: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."
Ưu: "The crew and the timing were ok"
Khuyết điểm: "The seats were uncomfortable"
Ưu: "Slow service."
Khuyết điểm: "Better communication!"
Ưu: "Seat was comfy and spacious for economy class"
Khuyết điểm: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Ưu: "Very professional"
Khuyết điểm: "Lost luggage"
Khuyết điểm: "Too hot inside the aircraft"
Ưu: "Service is awesome. Food is great."
Khuyết điểm: "People with short connection are affected by the 15 to 25 minutes delay."
Ưu: "Crew was great and professional."
Khuyết điểm: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Ưu: "It was all fine"
Khuyết điểm: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Khuyết điểm: "Flight cancelled"
Ưu: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"
Ưu: "Seating is tight. The crew was great !"
Khuyết điểm: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Ưu: "The crew was very nice"
Khuyết điểm: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Khuyết điểm: "The flight was cancelled and had to be rerouted on United Airlines."
Ưu: "The flight arrived a few minutes early."
Khuyết điểm: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Ưu: "The crew were amazing and the flight was very smooth."
Khuyết điểm: "Keep up the good work"
Ưu: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."
Ưu: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Khuyết điểm: "tough to sit on a plane for 9.5 hours"
Khuyết điểm: "I ordered Wheel chair for my parents but one of them didn't get it at all. When my parents were checking in for flight they asked the representative about meal selection and she didn't answer their questions properly and because of that my mom didn't get proper Hindu Vegetarian food on flight instead she got Egg omelet which she couldn't eat. She has to eat just fruits. My mother is a diabetic patient and she needs a food every after some time. I never had such a bad experience before with any other airlines."
Ưu: "Good comfortable seat with extra leg room. Pleasant crew."
Ưu: "Gaps between seats are very narrow."
Khuyết điểm: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Ưu: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Khuyết điểm: "Nothing"
Ưu: "Crew where awesone and the choice of entertainment was fantastic"
Khuyết điểm: "Seats way to close together"
Ưu: "Time and Good clean place.. in This case airpöane.."
Khuyết điểm: "It was not entreteiment st all"
Ưu: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Khuyết điểm: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Ưu: "Great on board service from a very professional crew."
Khuyết điểm: "Can't think of a thing."
Ưu: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Khuyết điểm: "That it didn’t happen."
Ưu: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Khuyết điểm: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Khuyết điểm: "We did not get two of baggage at the destination."
Ưu: "Sandwich was incredibly tasty (although not much filling)"
Khuyết điểm: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Khuyết điểm: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"
Khuyết điểm: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Ưu: "Everything. A truly faultless experience!"
Khuyết điểm: "Nothing"
Ưu: "The cabin crew were pretty good. That's about all that was good."
Khuyết điểm: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Ưu: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."
Khuyết điểm: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Ưu: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Khuyết điểm: "No complaints at all."
Ưu: "Speed, crew, and reliability."
Khuyết điểm: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."
Ưu: "Night flight so no entertainment allowed sleeping"
Khuyết điểm: "Kosher food could be improved"
Ưu: "Spacious cabins, friendly service"