I had a smooth flight through out my journey. This time around all was well. Thank you to the team.
Khuyết điểm: "-Seat comfort - stingy with morning coffee -terrible departing plane"
Ưu: "Overall great experience"
Khuyết điểm: "Maybe the food could have a been a bit better"
Ưu: "There was almost a two hour delay, there wasn’t any information communicated, everybody was just asked to take seats in the waiting area. The entire process wasn’t very well organised."
Khuyết điểm: "The seats are a little tight and I paid for a bit of a larger seat. Next time I will upgrade for more room."
Ưu: "Crew was kind, attentive, funny, and engaging. The best."
Khuyết điểm: "A warning about landing in Dubai, and being put on a bus to the terminal"
Ưu: "They rescheduled without our consent and didn’t give any accommodation either. We stuck at Dubai for 24 hour"
Ưu: "Entertainment system"
Khuyết điểm: "The food and the crew way of speaking to people"
Ưu: "Was ok"
Khuyết điểm: "Water bottle to all the passengers."
Ưu: "Everything Was Just Perfect"
Ưu: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Khuyết điểm: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."
Ưu: "nothing out of ordinary"
Khuyết điểm: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"
Ưu: "A good time to board"
Khuyết điểm: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Ưu: "The flight"
Khuyết điểm: "Nothing"
Ưu: "I felt very pampered!"
Ưu: "Emirates is everything we can wish"
Khuyết điểm: "Still flying . I lost my first hotel night what to doooo"
Khuyết điểm: "No proper service of food or drinks. Never asked if we need any drinks like spirits. Mainly dissatisfied with food and drinks. Crew was not professional, their English was not good .. very hard to understand . they handled everything in hurry Always got response that non veg is over."
Khuyết điểm: "Full aircraft so pick you seats early"
Khuyết điểm: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"
Ưu: "I love the positive and can-do attitude of your crew"
Khuyết điểm: "A 4 year old banging on the back of my seat"
Ưu: "I have been traveling with Emirates (and only Emirates) for several years. On board crew and food were excellent."
Khuyết điểm: "Since the air craft was new WIFI was not yet available."
Ưu: "Very Kind"
Khuyết điểm: "My seat assignment"
Ưu: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Khuyết điểm: "None"
Khuyết điểm: "Excess baggage kilo rate is much more expensive than most airlines"
Ưu: "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
Khuyết điểm: "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."
Ưu: "The service from the airline Emirates, very nice and friendly staff. The price was under my budget and easy to purchase. Alerts for flight, time lines and updates for Airports after the Huricane Irma. Thanks! Javier"
Khuyết điểm: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."
Khuyết điểm: "It was delayed for 8 hours!!!"
Ưu: "I like the food , yummy"
Khuyết điểm: "I was in window seat. When serving food and beverages crew didn't give much concern."
Ưu: "Cleanliness, customer service, rapidness"
Khuyết điểm: "Entertainment was a little outdated"
Khuyết điểm: "got non-vegetarian food in spite of choosing veg"
Khuyết điểm: "I found out that my payment was not verified as I arrived at the airport and I wasn't informed my email or any kind of way about it. It was a total disaster. Deeply disappointed. Regards"
Ưu: "The air conditioning worked properly"
Khuyết điểm: "You asked for a drink and they never return☹️"
Ưu: "The crew was very helpfully and nice"
Khuyết điểm: "Other passengers and there dramas"
Ưu: "Crew was friendly"
Khuyết điểm: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"
Ưu: "Received a flight credit"
Khuyết điểm: "Emirates overbooked the flight and we were bumped."
Khuyết điểm: "Food while trip to India was good But food while trip back to sfo was very bad"
Khuyết điểm: "Flight was delayed, 1 of my baggage was missed and due to that connecting flight from Boston to Newark was missed. There were no more flights to Newark so I was put up in flight to JFK after 3 hours of wait."
Ưu: "The food was great. Flight attendants were nice and polite."
Khuyết điểm: "Flight 123 Dubai-Istanbul was cancelled due to weather conditions in Istanbul. Emirates put us on a new flight, we were waiting in queu for 30 min, and my queu wouldn't move because of one passenger. I asked the person in charge, if it will take another 30 min, I should go to another queu (because the other two queus already finished with lines up longer. ) the guy said nothing. I was next in line and when my turn arrived, I asked for a similar seat or something at the window, he give me an angry look and give me seat 50B on EK121. That is the last seat next to the toilet. I adked him to change and give me somthing else because I have medical condition and easily get nauseau if I sit toward e end, he said, that is it ma'am. I repeated to him my request and medical conditon, he turned his face away and said next person in line! There were at least 50 more passengers booked after me and 50 more seats available, he intentioanlly gave me the seat I asked not to be given just because while standing in line I asked him, why the line up hadnt moved an inch in 30 minutes. This is a very un professional behaviour and unacceptable behaviou. I had never before had such uncomfortabel flight in my life. I had nauseau during the whole flight!"
Ưu: "Great staff and in flight entertainment"
Khuyết điểm: "Other passengers..."
Ưu: "Crew couldn't have been friendlier!"
Khuyết điểm: "very poor food and seating"
Khuyết điểm: "19H i guess, window seat's screen was not working"
Khuyết điểm: "Not even sure how you got my email address!"
Ưu: "Outstanding, professional, courteous, and highly capable staff; beautiful plane; extremely tasty food; generous beverage offerings; smooth flight, including take-off and landing. Kudos to the entire crew and to the Emirates Airline organization."
Khuyết điểm: "The seats were very comfortable, but the leg room was inadequate."
I don’t travel I need my ticket back until now am with so many communication daily to get my refund
Ưu: "the girl next to me was flirty"
Khuyết điểm: "the girl next to me could have offered her number..."
Ưu: "Quick and easy boarding and very friendly crew"
Khuyết điểm: "Nothing really. For a no-frills flight, it was a great value"
Khuyết điểm: "Attentiveness, we were miss for food purchasing was abit rush."
Ưu: "Checking in goes well"
Khuyết điểm: "after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight"
Khuyết điểm: "No wifi as advertised"
Khuyết điểm: "the ground crew at departure lounge and arrival lounges are plain stupid. giving wrong info of departure gates. arriving crew didnt open the door .. buzy with handphone"
Ưu: "The boarding was fast."
Khuyết điểm: "Self-service boarding didn't work fully, causing some delay for my wife even though everything was in order. The flight was delayed and no over-the-air announcement or explanation or apology was given."
Ưu: "Crew was really nice"
Khuyết điểm: "There wer plenty of empty seats and the other people sitting in my row wanted to move to open seats but weren’t allowed because the seats apparently cost more money than our seats. I think that’s a bit stingy of the airlines because no one is sitting there. Why not allow people to be comfortable?"
Ưu: "correct priority of boarding respected luggage handling very fast"
Khuyết điểm: "quality of food"
Ưu: "The new seats are good. I didn't get any back pain."
Khuyết điểm: "Not much."
Ưu: "On time boarding. Crew was helpful with duty free shopping."
Khuyết điểm: "Could not connect to Rokki WiFi."
Ưu: "Delayed 2 time"
Khuyết điểm: "Everything"
Ưu: "Flight was v smooth"
Ưu: "The efficiency and professionalism of the crew."
Khuyết điểm: "Nothing to dislike."
Ưu: "On time"
Khuyết điểm: "I was separate with my wife even if similar seats were available. To be with her, i had to pay."
Khuyết điểm: "Never been on a flight before, where the pilot pushed back whilst people were still taking their seats. Not very safe!"
Ưu: "Pleasant counter service at the terminal."
Khuyết điểm: "Half hour late"
Ưu: "Fares. Schedules. Destinations. More than you might expect for a low cost airline."
Khuyết điểm: "I got what I paid for."
Khuyết điểm: "Flight delayed 2hrs"
Khuyết điểm: "Flight attendant quite slow for delivering food and not many selection food available as usual"
Ưu: "The aircraft was very clean!"
Khuyết điểm: "2 months travel in SE Asia, 11 flights , 7 airlines. Only this flight did they want to charge hundreds for our luggage. They brought it down a bit but still cost more tha the tickets."
Ưu: "On time both times. Ground staff especially very friendly."
Khuyết điểm: "Nothing we didn’t really not like"
Ưu: "On time and very friendly helpful staff. Especially ground crew"
Khuyết điểm: "In flight food is available for cash in Malasian ringgit only, which makes it unavailable for those international passengers leaving Malaysia who get rid of local currency on their way out of country"
Khuyết điểm: "One hour delay on runway"
Ưu: "Clean aircraft"
Khuyết điểm: "Two flights in a row behind schedule ; messed up my vegetarian pre ordered food selections in both flights"
Ưu: "convenient times"
Khuyết điểm: "your machines i hate that you now employ less humans and more machines. no one wants to fly anywhere without humans in control"
Khuyết điểm: "They make you pay for water...WATER"
Ưu: "Good: cheap Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be."
Khuyết điểm: "This one was also late"
Ưu: "Good: cheap and on time. Bad: aways slow check-in and uncomfortable seating. Everything a budget airline should be."
Khuyết điểm: "Duplicitous and sneaky policies. They tried to scam us out of $175 to check our luggage (it turns out we only should pay $16). Be careful."
Ưu: "friendly cabin crew"
Khuyết điểm: "delayed flights"
Ưu: "fast and easy"
Khuyết điểm: "seat comfort and leg room plus they charge for everything extra"
Ưu: "Nice clean plane and efficient staff"
Khuyết điểm: "We Pre ordered (and paid for) meals when we booked our tickets, having flown Air Asia before we knew what was good and what wasn't. Somehow our orders were lost and we got the 'default' meal on all flights which was sweet and sour chicken meatballs which was almost as awful as it sounds. We heard the same thing happen to the lady in the seat behind us. Staff pretty much ignored our complaint. There's also a weird process with check in where you get processed into a small lounge Pre flight with no food or shops, there doesn't appear to be a reason for this other than making you sit somewhere cramped and uncomfortable for an hour before your 9 hour flight."
Ưu: "Check in staff was trying to ensure me that hoping the cabin crew can help me changed seats"
Khuyết điểm: "Flight was delayed by 2 hours. What's worst my 5 years old daughter have to be seperated from me. And instead of them asking the passengers to swap they'd expect me to solve their stuffed up. Not very impressed at all"
Ưu: "On time.. .short flight"
Khuyết điểm: "Cramped seats"
Khuyết điểm: "The flight was delayed today for half an hour"
Khuyết điểm: "Badly managed check-in queue even for online checked passengers doing bag drop - 3 hours before departure at NAIA 3. There was no announcement from airline staff or anyone for that matter at the gate that the plane will be delayed. Plane departed 2 hours late and sitting in the tarmac with poor cooling inside the plane. Badly managed budget airline."
Khuyết điểm: "Flight was delayed twice. We missed our connecting flight and the next flight wouldn't be until the next day. Customer service was ridiculously slow."
Ưu: "Great boarding arrangement for back seat passengers to board first and follow up with front seat passengers."
Khuyết điểm: "Cabin crew totally forget their priority task which is to Ensure the comfort of passenger. Instead everyone is so focus on retail as well as F&B add on sales."
Ưu: "Like food and nice crew"
Khuyết điểm: "Always worry delay"
Ưu: "I guess it's cheaper."
Khuyết điểm: "Carriage door was squeeking loudly when it was opened and closed before take off and after arrival. Gave me the creeps. Flight was delayed without prior notice."
Khuyết điểm: "Everything"
Ưu: "Arriving safe"
Khuyết điểm: "Other passengers sneaking more than their carry on limit .Check in staff not allowing this.This caused delay of 30 mins to sort,holding every one up.This happens all the time with Airasia ."
Ưu: "Value for money. Excellent service. On time arrival."
Ưu: "Service ..very good"
Khuyết điểm: "Flight Delay"