Not at all happy with this trip Worst experience faced
Food is good and tasty. Service also good.
Movie choices are very limited, emirates choices were lot better
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "Crew was great, but food I like more like Emirates."
Khuyết điểm: "No headphones and was not possible to watch movie."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Great service, as always. Very comfortable flight."
Khuyết điểm: "In flight WiFi is too expensive and unreliable. Compares very poorly to some competitors (free - in business - and fast on Turkish Airlines)"
Ưu: "It was an ok experience, improved by the head of attendants at the end"
Khuyết điểm: "Service was poor at the beginning, but improved to Qatar service as I complained to the supervisor of the attendants Julia"
Khuyết điểm: "I wish to have little more room on seat for long flight."
Ưu: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Khuyết điểm: "Food"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "The trip was very comfortable and food suited me"
Ưu: "The service was great and was on time"
Khuyết điểm: "The service and was"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "Business class seats were comfortable."
Khuyết điểm: "No WiFi, Poor list of shows"
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Nothing to be liked on this Flight"
Khuyết điểm: "Poor Service, they were even out of food."
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Good movies, comfortable seats"
Khuyết điểm: "Staff was not attentive. When requested for a drink with meal, the hostess promised to bring it later but never did."
Ưu: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Khuyết điểm: "We have no complaints."
Ưu: "On time and 5 star service"
Ưu: "The Qatar Airways price."
Ưu: "Food is good"
Khuyết điểm: "Economy seat"
Khuyết điểm: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Ưu: "Qatar has one of the best service in the world"
Khuyết điểm: "Nothing that I ca th think off"
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "service, cleanliness"
Khuyết điểm: "seats too narrow, but understandable"
Ưu: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Khuyết điểm: "The Oryx system lackedmin recent movies ....that's the only complaint"
Khuyết điểm: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."
Ưu: "The plane number one is very good but the onther one to cairo is good not like the first"
Ưu: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Khuyết điểm: "Not one thing!!"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Good, comfortable and smooth flight. Food was better than expected."
Khuyết điểm: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Khuyết điểm: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Khuyết điểm: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"
Ưu: "Comfortable wide seats, good service"
Khuyết điểm: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."
Khuyết điểm: "Staff were rude, careless. I do think I have paid less to purchase of ticket - why will I not get good service. If you want to treat people differently for their skin color and country of origin then charge less price for the ticket !!"
Ưu: "Crew was friendly. Flight left on time!!!!!! :)"
Khuyết điểm: "Food was served too late. Unable to get a bottle of water as I was dehydrated."
Ưu: "The crew. Hana was the best. She is one of the crew members. The Korean female."
Khuyết điểm: "the person next to me was load and annoin. Seat was crammed and was not comfortable AT All."
Ưu: "Very good entertainment selections, friendly and helpful crew, good flight time, large brand new aircraft."
Khuyết điểm: "Seats too firm"
Nice flight. Always love to fly with Emirates
Khuyết điểm: "Horrible food snd mostly chicken or beef choice no seafood of veggie choice"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Flight was nice and on time"
Khuyết điểm: "No toothbrush toothpaste and eyes shades provided"
Khuyết điểm: "Seating"
Ưu: "everything from security check, boarding, crew, food was excellent, I have no complaints about my trip from Dubai to NewYork, I wish it was the same between Mumbai to Dubai..again Emirates need to train their staff @ Mumbai airport, It was one of my bad experience ever on any airlines or airport."
Khuyết điểm: "everything is great, no reason to complain."
Ưu: "The crew was amazing"
Khuyết điểm: "Nothing, absolutely loved it"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "first time on Emirates and its just so much better than anything else under all points of view"
Khuyết điểm: "vegetarian options"
Ưu: "I am so glad to choose you guys thank you for everything"
Ưu: "Pilot does not waste time chatting. Still too much chatter (interrupting movies) but less than on other airlines."
Khuyết điểm: "Entertainment system is Windows based and designed by a moron, especially CC behavior. Shows ads (LOTS) before each movie. Pops up window chrome every time you dismiss PA announcements. Very few movies/TVs (even those from the US) have CC."
Ưu: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Khuyết điểm: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Ưu: "Entertainment choices are good"
Khuyết điểm: "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
Ưu: "The crew was really nice."
Khuyết điểm: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Ưu: "Hotel stay on your long hold"
Khuyết điểm: "Needs to improve in all sections"
Ưu: "Seating and entertainment was very good."
Khuyết điểm: "Hindu Non vegetarian meals could have been better"
Ưu: "On time, chose the raw meal which was excellent."
Khuyết điểm: "Nothing!"
Ưu: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Khuyết điểm: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."
Khuyết điểm: "Airplane to late"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "The food"
Khuyết điểm: "Nothing"
Ưu: "The seats in economy at least had TVs"
Khuyết điểm: "After 4+ hours sitting on the plane we never even left San Francisco. The Emirates plane was less than standard in economy class and we weren’t even offered water for the entire time we waited. The customer service was terrible and we weren’t even able to retrieve our carry on bags that we were forced to check (not due to the size). This was by far the worst first time experience I’ve had and will not be flying Emirates again."
Ưu: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Khuyết điểm: "Hotel with all meals provided."
Ưu: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Ưu: "Everything other than food"
Khuyết điểm: "While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end."
Khuyết điểm: "Emirates charging for duty free merchandise bought in Dubai. It is ridiculous that they add the weight of the duty free merchandise to your carry on luggage and charge at the gate. If I have known that I could have shopped in Dubai duty free. The customer service person was very rude too."
Ưu: "Everything as usual"
Khuyết điểm: "Some rude passengers"
Ưu: "My flight left on time and from the moment I was greeted upon entering the A380 Airbus, I knew I was in for something very special. As prepared for departure, blankets and pillows were distributed amongst the passengers. Once in flight, dinner and in the morning, breakfast. And, throughout the night, the flight attendants attended to passenger requests for beverages and snacks. The plane was clean and, maybe I need to compliment my fellow passengers also, for the washrooms were clean and well maintained. We arrived on time and the trip seemed rather short with the entertainment of movies, news and inflight updates. Thanks again Emerates...you have brought back flying to it's original objective to give service and a safe means of travel. See you soon. Philip Dorn"
Ưu: "Nice airplane, good entertainment, good food, ontime service, pleasant cabin crew"
Ưu: "my flight didn't come, it was cancelled and still, I'm struggling to book or find alternate solutions."
Khuyết điểm: "my flight didn't come, it was cancelled and still, I'm struggling to book or find alternate solutions."
Ưu: "Everything was amazing, from check in to deplaning. I’m going to sign up on their frequent flyer program."
Ưu: "We had good seats & crew were friendly, but not as good as the Sydney to Dubai crew"
Khuyết điểm: "The lateness of our departure with no reason given from Dubai."
Ưu: "Your staff is professional and endures difficult situations patiently and professionally. Kudos to them,"
Khuyết điểm: "No wi-fi even though the flight was advertised otherwise. I chose Emirates because of wi-fi availability. The reason I was given for non-availability of Wi-Fi was that the airplane was brand new...which seemed a little convoluted for these times."
Ưu: "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
Khuyết điểm: "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"
Ưu: "The excellent service and the very attentive cabin crews."
Ưu: "The time to board and arrival was on time"
Khuyết điểm: "They didn't have mango juice"
Khuyết điểm: "Didn't have a good experience in Kenya, not with flight but at the airport. Went through hell. They need to improve on their customer service. I am quite sure I am entitled to bring whatever I want as long as it's legal . But there's lots of corruption and they will mess up your reputation. But at the end of the day they want me to bribe them. I was Really upset."
Khuyết điểm: "The online site didn't let us allocate seats even before 48 hours of schedule flight timings. Complimentary seats were allocated badly. Even when contacted with airline staff they didn't pass on the right information. We found on airport counter that exists seats opened before opening the airline counter at the airports whereas we are told that it would be allocated at the airport counter only. Misleaded at Dubai by airline staff that airport counter would open 3 hours before flight departure whereas we found and told at counter it was opened 48 hours before flight departure. Faced lots of inconvenience in allocation of complimentary seats. I speak with other co-passengers in the flight and found single complimentary aisle seats were allocared to passengers. They same opportunity was not extend to others having more than 1 seats in the flight."
Khuyết điểm: "Entertainment system at my place didn't work properly."
Khuyết điểm: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."
Khuyết điểm: "Need nice tea"
Khuyết điểm: "Entertainment program could be more structured; remote control did not work as it should;"
Ưu: "The staff, food, everything! Best flight and airline ever"
Khuyết điểm: "Nothing!"
Ưu: "The crew was great in everything that they did."
Khuyết điểm: "Nothing"
Ưu: "I love the experience of fly with kayak and look forward to many more"
Khuyết điểm: "Nothing. Everything was expected from a good flight."
Ưu: "Every thing was good."
Khuyết điểm: "There was nothing which I disliked."
Ưu: "Great service, comfortable seats, and great entertainment ..the food isnt too bad depending if ur not a picky eater, but overall its the best"
Khuyết điểm: "N/a"
Khuyết điểm: "drinks not offered during first two hours of flight"
Ưu: "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
Khuyết điểm: "Touch screen problems . See above comment."