Excellent service. Clean aircraft. Took off and landed on time. Did not feel it was an 18 hour flight. Will definitely fly Singapore Airlines again.
Got me to the destination, long delayed.
Khuyết điểm: "Time to renew the aircraft 777-300"
Ưu: "Again seats space could be better. Crews were very attentive."
Khuyết điểm: "Other passengers reclining their seats could be a nuisance..."
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Ưu: "Friendly staff. Both two meals were awesome."
Khuyết điểm: "Already done."
Ưu: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Ưu: "They were very generous with food and drinks. It was a pleasant flight."
Khuyết điểm: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Ưu: "Super friendly crew. Enough food and drink."
Khuyết điểm: "Reservation online"
Ưu: "Generally good Flight was operated by Silk Air"
Khuyết điểm: "Entertainment score is not meaningful because of the short flight time."
Ưu: "Extra leg room, great service and good food."
Khuyết điểm: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Khuyết điểm: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Ưu: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Khuyết điểm: "Non"
Ưu: "One of the best flights I’ve been on. The seats are spacious and the crew are very friendly"
Khuyết điểm: "Reclining seats tend to make me caustaphonic with the limited space"
Khuyết điểm: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"
Ưu: "Friendly attentive staff. Excell ent food and great. Service."
Khuyết điểm: "Really crowded seats in economy."
Ưu: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Khuyết điểm: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Ưu: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Khuyết điểm: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Great set up with two seats, window and aisle"
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "Modern Aircraft , good seat ,Crew friendliness"
Ưu: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Ưu: "I like the services from Singapore Airlines."
Khuyết điểm: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Ưu: "Entertainment service is, really, second to none."
Khuyết điểm: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
Ưu: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Khuyết điểm: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Khuyết điểm: "The crew was rude when asking me to window shed."
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Ưu: "Staff were awesome. given that my wife and son both had food poisoning."
Khuyết điểm: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Khuyết điểm: "Long delay with in between flights. No special kits for kids to keep them entertained. Does not even serve drink when order special meal. Leaves the tray for hour before picking up. No transit help in hongkong. I can go on and on."
Ưu: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Khuyết điểm: "Segment Delhi to Singapore."
Ưu: "Food & condition"
Khuyết điểm: "Crew were unfriendly and rude"
Ưu: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Consistently good food."
Khuyết điểm: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Ưu: "the service on the flight was the best I can ever recall having."
Ưu: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ưu: "Great food and plenty of movies. Friendly crew"
Ưu: "Food was exceptional"
Ưu: "In-flight Entertainment. Orderly & on-time boarding."
Khuyết điểm: "Food selection was limited given we were traveling Economy class."
Ưu: "Great Food"
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight was delayed, but other than that, flight was great."
Ưu: "We love travelling Singapore Airlines and always try to travel with them if we can"
Everything was wonderful!
My experience at checkin counter at Amritsar airport was not good. The lady at the desk didn’t allow me to carry 1 kg extra in carry on trolley. In 15 years of flying experience with different airlines, trolly weight was checked for first time. Looks like Qatar Airways has different rules based on the countries.
The food was bad. Cold rice and dal and poor quality. I paid extra for sitting, but did not receive the service. It was 15.5 hours flight. When I ask for water, the air hostess answer was to wait. I had to get out to ask for water. They should be providing water or juice all the time. Hydration is important for everyone. The flight from Miami to Doha was good. Food should always include fruits and vegetables.
Horrible Airline. They kept me in Lagos for 2 days after I was scheduled to fly. Reason, flight has been overbooked. I am never using this airline again.
Good food, comfortable seating, excellent service, affordable air fares, professional/friendly crew. This was my first Qatar airways travel. Enjoyed the travel very much. I will choose Qatar airways for my future travel and recommend to my family and friends. Thank you for making my travel enjoyable.
Khuyết điểm: "On time performance."
Ưu: "The seating was cramped for a 14 hours flight but the staff was excellent."
Khuyết điểm: "Food options not always what I was expecting."
Ưu: "So so"
Khuyết điểm: "More care and warmth"
Ưu: "Everything was very good and comfortable. I really enjoyed my journey. Thanks."
Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"
Ưu: "Everything was great"
Ưu: "Too crowded"
Khuyết điểm: "One more staff will be better"
Ưu: "The crew was good. Good movie selection."
Khuyết điểm: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"
Ưu: "Nice crew, 1 hr free WiFi"
Khuyết điểm: "Significant delay on jetway, temps uncomfortable,"
Ưu: "Attentive crew, good menu"
Khuyết điểm: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Ưu: "Staff on the plane is fantastic."
Khuyết điểm: "No option to pick a seat in economy class."
Ưu: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Khuyết điểm: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."
Ưu: "Food was quite good along with service"
Khuyết điểm: "No entertainment or tv monitors - 6 hours of no movies!!!"
Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"
Khuyết điểm: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"
Ưu: "I appreciated the friendly and always service minded staff. The plane was clean and I enjoyed good leg room. I was happy with the menus and the film selection was entertaining and current. All over a great experience and I would not hesitate to choose Qatar again."
Ưu: "Excellent flight attendant service. Some of the best airline food in the world."
Ưu: "The Crew has been excellent"
Khuyết điểm: "When I arrived at the Airport in Arusha (JRO) my reserved row 23 aisle seats for the DOH to JFK segment were changed to the (last cabin section row 31); also my aisle seat was changed to a middle seat Food was better from JFK to DOH Entertainment was lacking - movie and TV selection was poor for 20+ hours of flight time"
Ưu: "- Service - Food Quality"
Khuyết điểm: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"
Ưu: "Individual service, happy and natural looking crew, comfort and company aim."
Khuyết điểm: "Seat not very good"
Ưu: "Qatar airlines had the nicest planes I have ever been on, not to mention the most beautiful and clean airport."
Ưu: "Everything except food"
Khuyết điểm: "Food"
Ưu: "Very nice. Everything was great."
Khuyết điểm: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Ưu: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Ưu: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Khuyết điểm: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Ưu: "service, cleanliness"
Khuyết điểm: "seats too narrow, but understandable"
Ưu: "Their food and crew was good."
Khuyết điểm: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."
Ưu: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Khuyết điểm: "Wait time at Doha for next flight."
Khuyết điểm: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Ưu: "Crew was friendly."
Khuyết điểm: "Catering not up-to the standard. Ran out of food. Seats too congested"
Ưu: "Excellent crew and service"
Khuyết điểm: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Ưu: "It was a good flight. I'd give it 4 of 5 stars."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Khuyết điểm: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."
Ưu: "Service always attentive , availability of food on demand outside scheduled meals ."
Khuyết điểm: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
Khuyết điểm: "The food in economy class and the lack of interest of the air hostesses."
Ưu: "The staff was good and food as well had a great trip"
These tickets were purchased with a stolen credit card. These people should have been arrested.
Good service and hospitality. I would recommend for special need kids parents to travel.
Check-in should be faster. We waited for almost 1hr to complete check-in
Food was cater to one nationality staff did what they could but could not help family with controlling there kids dreaming on flight was the worst time on Emirates flight in 15 years dont know if will fly again with this airlines
Khuyết điểm: "This crew was much better. Smiling, happy and helping."
Khuyết điểm: "Attendans have been impatient, nervous"
Khuyết điểm: "The crew wasn’t that friendly! Neither when boarding as in the plane"
Ưu: "The crew was really nice."
Khuyết điểm: "The delay was very poorly handled. We had to go through security multiple times because delays would happen just before boarding and they’d change gates. Plus, meal vouchers were useless for us as Dubai airport is quite unfriendly to vegetarians. Never flying Emirates again."
Ưu: "Entertainment system"
Khuyết điểm: "The food and the crew way of speaking to people"
Khuyết điểm: "Too long of a wait for "parking" after landing"
Ưu: "Seating and entertainment was very good."
Khuyết điểm: "Hindu Non vegetarian meals could have been better"
Khuyết điểm: "It was good service by emirates"
Ưu: "The crew and food was great."
Khuyết điểm: "The insect repellant sprayed twice through the cabin was horrible."
Khuyết điểm: "I cant cause im still at quantos waiting for them to find my god damn bags!"
Khuyết điểm: "Internet on board wws not working"
Khuyết điểm: "Nothing. The video quality and sound were not great"
Ưu: "Like the cabin crew... comfortable seat in the business class"
Ưu: "Excellent. All the staff were great and helpful."
Khuyết điểm: "I forgot to ask them to put to add my quantas points for the flight home and an worries I can’t noe but need to try and do that tomorrow. There was no where to add them when I booked the flights."
Ưu: "Modern spacious plane, on-board experience all fine. Flat beds in Bysiness are great."
Khuyết điểm: "Boarding is shambolic - no signs, no announcements, first class passengers get herded into a large pen with the others , which leads to no reliable priority boarding. Flight was delayed 25 minutes (advised by kayak not Emirates); no acknowledgement of it - departure boards never reflected it, no announcement."
Ưu: "Good as usual"
Khuyết điểm: "Nothing I can think of"
Khuyết điểm: "luggage did not make connecting flight from dubai to jfk, inspite of pilot telling us 1 hour or so delay was waiting for luggage. at jfk was told can get same night if want to. this proved futile . spent hours at JFk waiting and talking to Emirates. spoke with multiple agents including Luz, sarah, etc. finally around 12 midnight was told customs would not release till next day. but promised to get it to us by 12noon next day (flying to wyoming next day at 330 pm) . this did not happen. again multiple phone calls and promises , failed. Kiamaria even got text of address in WY where 2 suitcases should have gone. All 4 suitcases were sent to NJ and arrived at 9pm. more phone calls. this time Rachel helped with fedex labels unfortunately more problems as fedex said no barcode and we had to go to fedex office and finally they took care of it so many hours wasted, not to mention the anxiety and frustratioon How are you going to reimburse all this ????"
Ưu: "It's time to check the competition."
Khuyết điểm: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
Ưu: "The relaxed environment and the crew are amazing"
Khuyết điểm: "There is always some passengers that drink a bit more than they should but.... there is nothing we can do with it"
Ưu: "My third time with Emirates. This time on an Airbus A380 from Prague to Dubai. Simply put, wow! Everything about this aircraft and flight was outstanding, from the aircraft itself, to the crew to the in flight service and the comfort of the seat,"
Khuyết điểm: "Can't think of anything. Really."
Khuyết điểm: "seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs"
Ưu: "Best entertainment system."
Khuyết điểm: "Wifi didn't work. Seats could be more comfortable."
Khuyết điểm: "Broken seat, little leg room...A380 is a much better plane than the airbus."
Ưu: "The food was decent."
Khuyết điểm: "While checking in, they demanded me to show them my ticket back to the US and insinuated that I will stay in Rio permanently. There was a very disorganized line to get into the plane. They also forgot to give me immigration forms for Brazil."
Ưu: "Attentiveness and kindness of staff."
Khuyết điểm: "Can't transfer miles."
Ưu: "Bumped up to first class"
Khuyết điểm: "Service"
Ưu: "The service is excellent!"
Khuyết điểm: "Crammed, staff poor"
Ưu: "Great service all round and lovely staff on board! A delight to fly."
Ưu: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Khuyết điểm: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
Khuyết điểm: "Very cold. Limited new/quality music to choose from..."
Khuyết điểm: "Boarding at Dubai was like a disaster"
Ưu: "Flight was comfortable, plenty of legroom, good entertainment options"
Khuyết điểm: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Khuyết điểm: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Ưu: "Good flight with decent amenities Entertainment can be better. Food quality is going down byt still better than most"
Ưu: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Ưu: "The team was fantastic. Always willing to help."
Khuyết điểm: "The flight was delayed and the announcements were not made to keep us informed. There was some chaos involved once the gates were open. This has to be addressed."
Ưu: "The boarding was good, I needed a wheelchair as I had a heel problem , this service was very well done, the staff were helpful and obliging on the flight"
Khuyết điểm: "The food was disgusting, I chose to have gluten free, the breakfast was the worse food I have ever eaten, the eggs were like rubber to eat, the fish was the same and the chips were grey and soggy with saturated stale oil, the bread roll was stale, as a result I didn't eat the breakfast and the main meal wasn't much better, I feel if the food was much more simple , fresh , and the fruit ripe instead of green , the meal would have been more appealing ."
Ưu: "I love Emirates, it's so clean, delicious food"
Khuyết điểm: "I love every bit of it"
Ưu: "Crew were good."
Khuyết điểm: "Food is not so good."
This flight was cay Nobody sent any email to me about this
Both planes were uncomfortably warm
Emirates service is much better
Khuyết điểm: "Swiss perfect as always, Barcelona ground worker disaster, as always...."
Ưu: "Delay was for 30 min"
Ưu: "Crew was really nice can’t complain"
Khuyết điểm: "Other airlines offer free beer or even hard liquor here u have to pay"
Ưu: "Flight left on time & arrived on time."
Khuyết điểm: "Quality of the snack could be improved."
Khuyết điểm: "Wider seats,"
Ưu: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Khuyết điểm: "Nothing"
Ưu: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Khuyết điểm: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."
Khuyết điểm: "Seat confort"
Khuyết điểm: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."
Khuyết điểm: "The boarding organize by group could improve the process"
Ưu: "The crew was great."
Khuyết điểm: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."
Ưu: "Service was slow, but fine."
Khuyết điểm: "* Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board"
Ưu: "Flight was very smooth and on schedule."
Khuyết điểm: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."
Ưu: "the crew was great."
Khuyết điểm: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."
Ưu: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Khuyết điểm: "Again / wish all airlines had more comfortable seating in economy clas"
Ưu: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Khuyết điểm: "Two of the flight attrendants in our area were in a bad mood and it showed."
Ưu: "Great airline overall!"
Khuyết điểm: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."
Khuyết điểm: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"
Khuyết điểm: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"
Khuyết điểm: "It was so hot in the plane and there were no air vents to keep air circulating."
Ưu: "Generally Swiss air was good"
Khuyết điểm: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"
Ưu: "On time and good service!"
Khuyết điểm: "I felt like a sardine."
Ưu: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Khuyết điểm: "Nothing."
Ưu: "Pretty much on time even with snow conditions!"
Khuyết điểm: "Coffee was pretty much cold."
Ưu: "It was nice because plane was half empty so had quicker attention from stewards - everything was good."
Ưu: "nice chocolate."
Khuyết điểm: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."
Ưu: "Flight itself was good, comfortable, staff were professional"
Ưu: "short travel time"
Khuyết điểm: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Ưu: "The crew was both fun and efficient. The food was definitely a step ahead of American owned airline companies. Very good choices of movies and entertainment."
Khuyết điểm: "We've got no complaints."
Ưu: "Crew was professional and attentive. 55 minute flight so food was ice cream, beverages, and a piece of Swiss chocolate. Plane's entertainment system in my section did not work. I had to check my carry-on!"
Khuyết điểm: "All of the above with the exception of crew & food comment."
Ưu: "typical Swiss quality"
Khuyết điểm: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"
Ưu: "On time great crew. Free wine that is Swiss air."
Ưu: "+ Crew, professional and polite."
Khuyết điểm: "- food unevenly cooked - No entertainment - Small toilet"
Ưu: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Ưu: "nice and efficient crew. seats had good space for flight"
Khuyết điểm: "no entertainment."
Ưu: "I liked the comfort of the aircraft and entertainment"
Khuyết điểm: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"
Ưu: "Very nice flight back home! Comfortable seats (Great receline - almost too much for your neighbors), great food, lots of entertainment, etc. Flight attendants were nice. They left snacks, water, juice and soda out in the galley if you were in the mood for something. Bathrooms were clean. Overall I rate this flight a 9/10."
Khuyết điểm: "The seat reclining in front of you made it very hard to get out of your seat and into the aisle without major clumsiness and disturbing your fellow passengers. Also the headphone jack has the old fashioned 2 prong. So you can't use your own headphones without an adapter if you only want to listen out of one ear the whole time."
Khuyết điểm: "No plugs for USB chargers in economy. Entertainment units were broken."
Ưu: "Enjoyed the food. On demand entertainment. Beverage service."
Khuyết điểm: "Despite paying for extra leg room I somehow needed more. Not Swiss Airs fault, but I know better for next time."
Khuyết điểm: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."
Ưu: "Friendly crew and very professoinal"
Khuyết điểm: "Old plane"
Ưu: "Quick boarding"
Khuyết điểm: "Nothing"
Ưu: "Onboard crew was great and communication was excellent."
Khuyết điểm: "Gate communication was poor. Delay poorly explained. Boarding process very confusing."
The extra special touches make the experience! Turkish Airlines hands out little care packages for international flights with slippers, ear plugs, a sleep mask, and other little overnight goodies. The food is excellent quality, too. Highly recommend for overnight travel.
Ưu: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Ưu: "Crew were great and the airane was clean."
Khuyết điểm: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."
Ưu: "Good entertainment, movies ,etc... Helpful crew"
Khuyết điểm: "Very long lines and delayed boarding"
Ưu: "It was one of the best airlines in all respects. We flew economy and were treated very well. The stagg was lovely and the food plentiful and good. I will definitely fly them again. The website could be a little easier to navigate to check flight status and seat confirmation. They need to work on that. United airlines website would be a good place to start rheir study."
Khuyết điểm: "The website needs work. See above."
Khuyết điểm: "Tell passengers the truth from the start!"
Ưu: "Service and food"
Khuyết điểm: "None"
Ưu: "The service and the cleanse up to the tope"
Khuyết điểm: "they cancelled the flight 1882 3 days in a row without any clear explanation which is unacceptable. I had to spend many hours in a line each day to rearrange my flight."
Ưu: "The food and entertainment was good. The crew was very nice."
Khuyết điểm: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."
Khuyết điểm: "After returning home I found items had been stolen from my luggage. Specifically about half of the items in my first aid kit were taken. Total cost of replacement will be approx $30."
Ưu: "The friendly crew provided slippers, sleep mask, mini tooth brushes & paste, socks & lip balm for each passenger which was very nice. The food was really decent for airplane food & they provided free alcohol beer or wine with both of the 2 meals. Each seat had a usb spot to charge your phone & a nice screen for watching movies & tv shows. Wish there were more movie & tv show options, only suggestion."
Ưu: "I like crue"
Khuyết điểm: "3 days travel instead of 1 , WTF?????...."
Khuyết điểm: "I like everything"
Ưu: "Good seat comfort, good food, good entertainment"
Khuyết điểm: "Seat changed from aisle to middle without my knowlefge. Insufficient time between flights"
Ưu: "Good entertainment selection. Good enough food."
Khuyết điểm: "Not enough legroom. No need at all for those foot rests."
Ưu: "Everything seervice greatzwhe"
Khuyết điểm: "When the flight was over"
Ưu: "Food and entertainment were excellent!"
Khuyết điểm: "I almost got bumped off my flight because I didn't check in online. It was very stressful"
Ưu: "On Time Entertainment system"
Khuyết điểm: "Extremely cold, cold air blowing strongly for the whole duration of the flight Had to ask 3 times for a blanket but was not enough though"
Khuyết điểm: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
Ưu: "Number of times served and staff was excellent."
Khuyết điểm: "Had one entree option. Take it or leave it is the only choice."
Khuyết điểm: "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."
Ưu: "The crew was very attentive and the food is amazing"
Khuyết điểm: "After the second hour the temperature inside the aircraft was very warm started to sweat"
Khuyết điểm: "Same as above!"
Ưu: "It's really cheap prices"
Khuyết điểm: "But it's gives wrong books"
Khuyết điểm: "Not enough room between rows. Can't recline seat if table behind is open."
Ưu: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Khuyết điểm: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Ưu: "The attention from the crew and services"
Khuyết điểm: "One of my lougage was left behind , I got after a week of stressing from one state to the other with lot of stress and unplanned expenditure I was not really sure whether it was their fault or air canada who charged me $225 for a little box mearnt to b a hand lougage. .. I was really pissed but on all the Turkish airline gave their best but the connecting flight air Canada has the worst services ever.... no food or drink was offered all through to Canada and their workers lack customer service"
Ưu: "Business class did have their own line."
Khuyết điểm: "It did not matter where you were on the flight, last row or business class, you all boarded at once. It was a big free for all. And usually business class is given a given special treatment as soon as they are seated but it was not the case. The short flights are not worth the price of the business class."
Ưu: "Delicious meals, friendly crew, good selection of entertainment."
Ưu: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Khuyết điểm: "I don't like landings but the crew did well!!"
Ưu: "Flight delayed 11.5 hours...not their fault, but there was no communication from Turkish Airlines as to what was happening."
Ưu: "Overall smooth flight. Arrived time at Atarurk airport and well managed by flight crew and ground staff."
Khuyết điểm: "They forgot to invite passengers with small children to board first. In flight service was good but seemed to be a bit slow as there was only one flight attendant serving half the economy cabin. They used to do a second drink service on this flight which was really nice before. Food was ok but TK has had better food on my other flights. The meatballs aren't as good as some of their more flavourful suppers."
Khuyết điểm: "I woke up twice due to too warm cabin."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "We liked the cost of airfare and flight times convenient. We also like the onboard TV and wifi."
Khuyết điểm: "The food on the way back was bad. My wife's was still frozen, which grossed her out, it was ziti pasta. My pasta was crispy raw. The worse part was temperature of plane. It was too hot which made sleeping difficult."
Ưu: "Very helpful and respectfull crew"
Khuyết điểm: "Boarding started 20 mins after the designated time"
Khuyết điểm: "always same food and poor conditining"
Ưu: "Friendly and professional crew. Good food."
Khuyết điểm: "Boarding was stressful because of the extra security check point for us destinations."
Ưu: "Turkish delights on-board and relatively pleasant crew."
Khuyết điểm: "Ok overall"
Ưu: "Lots of leg room"
Khuyết điểm: "there was no entertainment no pillows no blanket inside of the plane was kind of cold and the flight attendants were quite indifferent to your needs I couldnt lower the number of stars but I give it 1 star all around!!"
Ưu: "Michelle, at the check in desk, went above and beyond to help me. I really appreciate her kindness, professionalism, and hard work to ensure I was comfortable and that my luggage made it on board. The food and entertainment was great. I really loved the goody bag, it was very thoughtful and included everything to make you comfortable for the flight."
Ưu: "Service and food"
Khuyết điểm: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"
Khuyết điểm: "Terible transit info. No information / custmoer service help at all in Istambul. Rude and unwilling to help airport employees! Gate changet without notice/ almost lost transit flight.. Turkis airline crew did not come by during flight until breakfast. Sooo thirsty...."
Ưu: "Everything was great this was the greatest flight I took. I travel a lot. The service was 100 ten % perfect. Thanks to everyone for a great service."
Khuyết điểm: "I don't think anyone could say they didn't like something about the flight or service."
Khuyết điểm: "The plane was very cold"
Ưu: "Train ur staff to be courteous, improve their deamenour, improve the quality of food. Your r turkish, the best cuisine in the world but the food quality on airline was the worst. On one leg of my flight they turned off the AC; Seriously!!"
Khuyết điểm: "Rude staff, bad food, bad boarding process,"
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight from Houston to Istanbul got delayed; Turkish Airlines representative confirmed that flight will catch up on time and I can reach my connecting flight on time, however changed my ticket for the connecting flight so I would leave Istanbul next day - without informing me about the change.Once I realized changed "date/time" in the ticket (VS what I booked) and complained about it, all Turkish Airline representatives were acting line they don't understand English...this is unacceptable. I ended up spending the night in the Airport."