Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Jordan đến TP. Hồ Chí Minh
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến TP. Hồ Chí Minh.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến TP. Hồ Chí Minh có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến TP. Hồ Chí Minh với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến TP. Hồ Chí Minh trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Seat comfortable"
Khuyết điểm: "Be more professional"
Khuyết điểm: "Great"
Ưu: "The crew was amazing"
Khuyết điểm: "it would be better if the flight departure on the scheduled time"
Ưu: "Discount offer"
Khuyết điểm: "N/A"
Khuyết điểm: "As with all economy seating...it is cramped"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Khuyết điểm: "Thank for everything it is excellent"
Ưu: "Everything! It just awesome"
Khuyết điểm: "Nothing can be better, an awesome flight"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Khuyết điểm: "Really we enjoyed this fly"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "everything. see what i mentioned above. i will not book through your company again"
Ưu: "Nice airplane, great crew."
Khuyết điểm: "Beef stroganoff was terrible"
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "going with RJ in the first leg"
Khuyết điểm: "The food was horrible"
Ưu: "Entertainment and food was good."
Khuyết điểm: "Long flight from Doha to LA."
Ưu: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"
Ưu: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."
Ưu: "All the stewards were so friendly and helpful. The facilities were very well serviced and so you forget that the plane was 100% full, despite long queues to the toilets. I would fly again with Qatar Air for sure."
Ưu: "Service. Kindness"
Khuyết điểm: "Nothing"
Ưu: "crew were all very nice & eager to please. they did keep refreshing the bathrooms which was needed."
Khuyết điểm: "seat was next to bathrooms which were used constantly & the noise made it difficult to sleep. seat did not recline & seemed to be at an uncomfortable angle. flight was full so nothing could be done. entertainment very out dated as far as movies & you do need them on a 16 hour flight!"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Khuyết điểm: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Ưu: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Khuyết điểm: "I will never purchase a flight with Qatar"
Khuyết điểm: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."
Ưu: "my child was very sick on this flight and the air crew were very concerned and very helpful... i really appreciated all their concern and help. they consulted a doctor on the ground and provided the medicine and advice to bring my 3 year olds sickness under control... ( which included diarrhea and vomiting numerous times... please thank them for me... they were also concerned about her welfare after we would land.... thanks thanks thanks"
Khuyết điểm: "15 hours flight no WiFi...!!!!!! Last minute flight time change was sent via email..!!!! Almost 1 hour delay after boarding..!!!"
Ưu: "Quality of foods and service"
Ưu: "It was something unexpected"
Ưu: "A couple more inches leg room than most airlines was welcome, They airline and crew were very good and the Doha airport very nice."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Courteous crew members Nice food tray containers"
Khuyết điểm: "Portions were a little too small for me"
Ưu: "The classy servieces in the plane..the plane it selfe is excellant"
Khuyết điểm: "All connecting flights to US are pretty long flights (14-16 hrs) and I personally, don't want to travel and try to avoid taking those long flights."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Khuyết điểm: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."
Ưu: "Considering how long it was, not much could have been better. It wasn't too crowded, so the seat next to me was free, which made getting some sleep easier."
Ưu: "Except turbulences everything was ok and nice .."
Ưu: "Comfortable wide seats, good service"
Ưu: "The crew were highly welcoming and nice."
Khuyết điểm: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Ưu: "On Time good service"
Khuyết điểm: "Serving alcohol on board"
Ưu: "all things"
Khuyết điểm: "don't know"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Crew was professional, qiality of food great"
Khuyết điểm: "Boarding is better done row-wise than by alphabetical groups which is arbitrary"
Khuyết điểm: "Seating"
Khuyết điểm: "Style and comfort"
Ưu: "The seats are very uncomfortable. impossible to be comfortable."
Khuyết điểm: "Love Emirates - would fly it everywhere if I could!"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Everything was good and easy"
Ưu: "The crew was very polite and professional."
Khuyết điểm: "There could be more legroom."
Ưu: "Crew, food, drinks, and seats were fantastic"
Ưu: "The seat was comfortable, the crew was nice for the most part."
Khuyết điểm: "Some of the crew were neglecting, the food was bad and the boarding system was strange, as people in first class and economy were meshed together (Amman - Dubai)"
Ưu: "The take off and landing was very good."
Khuyết điểm: "The entertainments."
Ưu: "Nothing as such"
Khuyết điểm: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"
Ưu: "The flight was very amply crewed, with attentive and friendly staff. Everthing runs quite efficiently."
Ưu: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Khuyết điểm: "Everything was good"
Ưu: "The only good thing was the entertainment"
Khuyết điểm: "Everything"
Ưu: "A good time to board"
Khuyết điểm: "No offer of free water to drink on a 3.5 hour flight!! Staff didn’t smile at all."
Khuyết điểm: "The flight was delayed 5 times and they keep telling us 5 min . They served food half hour before landing"
Ưu: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Khuyết điểm: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."
Ưu: "Great quality food for a flight."
Khuyết điểm: "WiFi did not work, ever. Staff could have been a bit nicer."
Ưu: "very good as expected"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Quick boarding. Attentive flight staff. Very quick disembarking."
Khuyết điểm: "Bathrooms on plane a little messy. But that’s just careless passengers."
Ưu: "Air vents over seat, excellent entertainment and good food, comfortable seat. this route doesn’t seem to be too full for the long Hall flight"
Khuyết điểm: "No foot rest - limited ability to upgrade. Bit noisy down the back but not to bad with noise cancelling headphones."
Khuyết điểm: "The business class section was very run down, old and dirty looking."
Ưu: "It was comfy, the crew seemed genuinely happy, and the food was good. Never going to complain about smoked salmon."
Khuyết điểm: "I didn't like that my connecting flight was with another airline"
Khuyết điểm: "They lost one of my bags. I had to file a complaint with emirates office."
Ưu: "Flight schedule is perfect for a family."
Khuyết điểm: "Crews are not responsive to my call during the flight."
Ưu: "Internet in boeing 777"
Khuyết điểm: "Internet in airbus 380"
Khuyết điểm: "Newark airport is depressing. Lighting in boarding area is simply awful. Also, cab fare to and from NYC is much too high. Midnight departure time of the flight to Greece is inconvenient. It is just too late. Getting through customs at Newark is a chore. There are not enough computers for passengers to report what they have to report. Also, many passengers I saw did not know how to use a computer."
Ưu: "I enjoyed the service on board including the stability of the plane"
Ưu: "Great entertainment set up, a free hour of wifi and good food. The wifi was priced fairly. Overall, it was a pleasant flight that I even managed to go to sleep. I normally can't sleep on planes."
Khuyết điểm: "The entitled passengers and other rude passenger behavior."
Ưu: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Khuyết điểm: "A little confused with the max weight of baggage. Website was not so specific."
Khuyết điểm: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."
Ưu: "I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind."
Khuyết điểm: "Honestly, i cannot think of anything specific except that it was very chilly inside the business class."
Ưu: "Friendly staff, great selection of entertainment!"
Khuyết điểm: "There was nothing to not like"
Ưu: "The crew, airplane"
Khuyết điểm: "Nothing"
Ưu: "Everything was on point."
Khuyết điểm: "Crew hospitality-not attentive as usual. We tried to upgrade (by paying and not using miles) and the staff at the check-in said we cannot as the flight was not full. Surprised by the explanation."
Ưu: "The crew were friendly."
Khuyết điểm: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Ưu: "The service was excellent good legroom for flying economy."
Ưu: "Crew and entertainment"
Ưu: "The in-flight service, food, drink, and entertainment were excellent. If my ticket didn't say that I was on the airplane for more than 9 hours, I never would've guessed it. Flying at its best."
Khuyết điểm: "I didn't like the way they were talking to me about the strict rules on luggage weight limit. They asked to pay 30 dollars for one extra kg and even on the carry on bags. The staff who seemed to be a manager in Korea was telling me to leave behind everything as they are only allowing me total of 7kgs to carry on which includes my laptop (3kg already) and a small handbag! They are literally asking you to just carry your laptop, magazine and a toothbrush! Never seen this strict and stinge rules before. And they didn't even check my carry on weight when boarding after...after giving up my gifts to friends which were not worth paying extra 30 dollars! According to their seat allocation people who sat next to me seemed to be a double or triple size of me (No offence to these passengers) and I could not eat my meal properly because I had no room to move my arm. I asked politely to a crew to change my seat but they said it is full and gave me a cup of orange juice! How nice! I will discourage people to spend extra money on Emirates because you might not get the premium service you pay for!!"
Khuyết điểm: "food"
Khuyết điểm: "Can you enforce the team NOT to throw the luggage to keep on the belt(s) as you guys don't have to."
Ưu: "I cancelled the flight 6 hours after booking. The travel agency changed me $50 per passenger. The agent did not render any service whatsoever, but stole $100 from my visa card."
Ưu: "Crew was excellent & amazing, The Seat was comfortable & have good space between the rows."
Khuyết điểm: "only food more improvement, I know that's the effect of COVID 19 VIRUS & IT IS NOT OF THE Turkish Airlines thankfully, but thy are following the rules."
Ưu: "Crew amazing, seats were comfortable."
Khuyết điểm: "If they use the new business class seat."
Ưu: "Everything. They were polite fast and never condescending to passengers."
Khuyết điểm: "I could of wish they would have been a little more stern with some passengers."
Ưu: "Entertainment, and crew was nice"
Khuyết điểm: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
Ưu: "The crew was great and loved the meal given during flight."
Khuyết điểm: "The are not nice at all"
Ưu: "fantastic food test"
Khuyết điểm: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."
Ưu: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Khuyết điểm: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."
Khuyết điểm: "Nothing."
Ưu: "Crew were so patient"
Khuyết điểm: "During the delay we had to wait inside the cabin and it was too hot:( children got mad:/"
Ưu: "Staff friendly."
Khuyết điểm: "Seats too tight. Very little leg space."
Ưu: "In simple terms it was a normal flight."
Khuyết điểm: "Long layover overnight when most of the airport is closed and minimal space to snooze."
Ưu: "Courteous service, onetime arrival,"
Ưu: "Both flights on my round trip from SFO to IST, we’re decent and as comfortable as can be expected. Kudos to a great staff. The food was decent, and the complimentary comfort kit was a nice touch as was the cologne spray in the bathroom. Tessekur Ederiz!"
Khuyết điểm: "The 13 hours of flying! Lol, that’s just part of the deal when flying, I dont Have anything to complain about."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "The flight attendants are always helpful and very nice!"
Khuyết điểm: "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."
Khuyết điểm: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
Ưu: "Everything was well taken care of."
Khuyết điểm: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Ưu: "Best food ever on plane"
Ưu: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Khuyết điểm: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."
Ưu: "Everything was v good"
Ưu: "The ride was very smooth and entertainment was good. Food was okay. Attenants were friendly."
Khuyết điểm: "Extremely hot no air conditioning. .and seats very cramped. This was unbearable."
Ưu: "Crew, entertainment, boarding"
Khuyết điểm: "I had a stop in Istanbul airport and a change of planes The first plane although much larger than the second the set leg room was very tight, for 186cm tall person it was a disaster The second plane however had better leg room and was more comfortable than the first"
Ưu: "The service of both the ground and flight teams"
Khuyết điểm: "Food and entertainment was a bit less than the usual standard"
Khuyết điểm: "The plane was old and the seat was very uncomfortable"
Ưu: "Happy with all services"
Khuyết điểm: "N/a"
Khuyết điểm: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
Ưu: "Great airline"
Khuyết điểm: "More leg room is needed"
Khuyết điểm: "Pathetic vegetarian food."
Ưu: "I like the food and the crew and the entertainment"
Khuyết điểm: "i didnt like the plane touchdown the ground and take off again that was so scary."
Ưu: "I like the Airline and I think the food is good, the problem sometimes is when you travel a lot you get the same food :) The crew are always great! I do a lot of connections in Istanbul and we never missed one in about two years flying there at least 4 times a month."
Khuyết điểm: "During boarding they do not always board the Gold members first and in some cases when they do it is only to go on the bus before the others. I would like the Gold members to go first with either a bus of their own to at least with part of the bus reserved and we are allowed first on the plane."
Khuyết điểm: "The fact that the flight was cancelled and I wasn't notified"
Ưu: "The services on the plane were fantastic. We were offered drinks right after take-off and entertainment was available immediately upon boarding. The food was delicious and plentiful. Drinks were offered several times throughout the flight which was not my experience with a different airline for my return flight. The choices of entertainment were current and of a good variety. Great flying experience."
Khuyết điểm: "It was too cramped!"
Ưu: "Food and entertainment were OK."
Ưu: "The staff deserves one star"
Ưu: "The crew and their service was great, and there were lots of choices for entertainment."
Khuyết điểm: "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "It was a pleasant experience,"
Ưu: "Crew were very curteous"
Khuyết điểm: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish airlines"
Ưu: "Crew were professional."
Khuyết điểm: "The smaller size planes have less leg room for a coach for shorter flights. The seats I booked initially were changed on me. I don't like that."
Khuyết điểm: "Got lucky to be alive after the flight"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Staff were very friendly"
Khuyết điểm: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."
Ưu: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Khuyết điểm: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Khuyết điểm: "Outstanding customer service"
Ưu: "I like the food, seats and customer service"
Khuyết điểm: "food horrible, lost my luggage"
Khuyết điểm: "My flight was canceled. The airline couldn’t help me because I purchased my ticket through a 3rd party/ aka kayak. I filed a dispute with my bank for the purchase of a $3500 airfare that was required to accompany the $7000 trip I purchased, for the trip of a lifetime to see Egypt and Jordan. This ARRANGANT responded that they were going to take me to claims court. I purchased a flight to Cairo, There were no flights out of Heathrow. That was my connecting flight. Who is responsible ?? kayak, you need to be better than this."
Ưu: "Crew was ok and the seat was a bit uncomfortable. I am over 6 feet so I always have a bit of a problem with the seat"
Khuyết điểm: "Seat"
Ưu: "Staff was great. Good experience for our first overseas flight"
Ưu: "The crew were really welcoming, which is not always common on BA."
Khuyết điểm: "The entertainment system is tired, and the selection could be a lot better."
Ưu: "Wonderful crew!"
Khuyết điểm: "It is impossible to get comfortable in those seats."
Khuyết điểm: "Everything"
Ưu: "Glad to have flat beds and not the fake B class you sometimes get in Europe"
Khuyết điểm: "Not crazy about this seat arrangement in which every other passenger faces backwards."
Ưu: "Crew was great. Flight on time."
Ưu: "Crew was very accommodating, seats were comfortable"
Khuyết điểm: "everything was good"
Ưu: "Boeing 777 seating is comfortable, other is not so much."
Ưu: "The crew worked hard and was courteous."
Khuyết điểm: "This was American Airlines flight, not British Airways. The plane was old and quite uncomfortable. The entertainment system was subpar. The AA app was supposed to give opportunity to get more choice using personal devices but the system did not work on this old plane."
Ưu: "I did not fly. Cancel month ago, no money back. No good company!"
Khuyết điểm: "I cancel month ago, no money back !!! No good company!"
Ưu: "Cabin crew."
Khuyết điểm: "Security at Heathrow."
Ưu: "Crew were friendly and helpful."
Khuyết điểm: "Departed about 2 hours late."
Khuyết điểm: "Absolutely no leg room despite paying additional fee"
Ưu: "No water without purchase"
Ưu: "The title says it all"
Khuyết điểm: "I would never book a ticket through BA ever! Paid business class and my luggage got forgotten in Heathrow through transit. No one knows anything about it. I have arrived to san Francisco with no language at all!!!!"
Ưu: "The best flight that I have had in my life. Never been a very good traveler going on long distances. Peter came it was great. The number of times there were these snacks and meals offered along with coming up and down the isles with extra cups of juice was really nice. I was fortunate enough To have purchased and reserved in advance and emergency exit I’ll seat which gave me the room that I needed because of my length."
Ưu: "The crew was very nice"
Khuyết điểm: "The seats are not too comfortable"
Khuyết điểm: "Was told no soft drinks or water were included in flight. Had to pay if i wanted a water."
Ưu: "Highlight of the trip was BA's inflight safety video."
Khuyết điểm: "I took a BA flight after a while. I had stopped flying BA in flight service and comfort was poor. I travel business class. Seats were dated (seat cushions), plane was dated, inflight entertainment systems dated (compared to most other airlines). Crew goofed up on food. I had a seat change which I informed the Sr Purser who came to take food order, his colleague who came to serve drinks. Still the server gave my food to the other passenger who had requested to change seats. Which resulted in no food for me. They clamoured some meal fro economy class and served so shabbily (only a pic can show how shabby it was - unfortunately I can't attach one here). In spite of all this the purser showed no remorse or offered no apology. I think I made a mistake in choosing BA, should have never come back to them."
Khuyết điểm: "No ba lounge, only the overcrowded Turkish Lounge."
Ưu: "My upgrade."
Khuyết điểm: "That I needed to be searched again before boarding the plane. The long layover."
Ưu: "It was on time"
Khuyết điểm: "You can’t pay to pick a seat"
Ưu: "The crew were friendly, helpful and professional."
Khuyết điểm: "Those headrests need an upgrade in economy!"
Ưu: "Ground staff in London was amazing! The flight from Barcelona to London was delayed because of weather condition. Once we arrived in London the ground staff made sure all of us (almost 20 people, lots of kids) could get the flight connection to JKF. The shuttle bus was already waiting for us, the ground staff indicated to us the faster way to get to our gate after passing through security checking. Everybody could get the JFK flight!"
Khuyết điểm: "I'm gluten intolerant and there was no gluten free snack!!! Lunch was served as soon as the plane took off, but for the next 5h of flight nothing else was served. I asked if they had some gluten free snack, they told me there were going to check, but they never got back to me with an answer. I was starving arriving in NY. Aircraft was too old and it didn't have USB charger. And the individuals screens were also too old and had really bad quality for watching movies! It seemed that I was in a flight from 20 years ago!"
Ưu: "More seat room. 18inch width. Smaller cabins. Soooo quiet."
Khuyết điểm: "Your partner Webjet is a horrible company lacking customer service of any kind. And since i was linked to them from your website I will be cutting my ties to kyak as well."
Khuyết điểm: "The food choices were not appealing at all, and there wasn’t very much food either. Also, seats were narrow and uncomfortable. The seats seemed much better on the flight from London to Madrid."
Ưu: "On time"
Ưu: "The quality of food let it down but crew cheerful and helpful throughout the flight!"
Khuyết điểm: "Not good enough to let back of plane consistently have no choice of food because it has run out. Maybe alternate end of plane you start service to avoid this happening."
Ưu: "I liked arriving safely at my destination despite a delay due to atc strike. Thank you BA pilots for doing a great job. Not to mention politely letting passengers come view the flight deck during the delay to ease the boredom."
Khuyết điểm: "When kindly asked a question by me, one of the staff didn't understand and instead kept insisting we didn't need a landing card (we did). Tried to rephrase the question and she persisted without trying to understand, rolling her eyes and swearing under her breath. Oh, and did I mention the part where we had to pay for our checked bags again? 75€ per bag. For me and my wife, that's the equivalent of a third ticket for our flight. May as well had our luggage fly next to us. So rude staff and exorbitant pricing for things that somehow weren't logged through third party. Cheers! (Sarcasm)"
Ưu: "Every things I always liked to go with you"
Ưu: "The services I paid for were delivered very well"
Ưu: "Lots of movies, excellent quality."
Khuyết điểm: "Very crowded, otherwise okay."
Khuyết điểm: "1) Tiny seats 2) Rude service in the airplane and rude customer service in the airport boot at British Airways 3) Lost my flight to JFK as the transfer took forever 4) Accommodation after the airline screwed up was little to nothing."
Ưu: "The entertainment was good with variety. Overall, it's hard to appreciate a 10 hour flight."
Khuyết điểm: "Seats in coach did not have much width or leg room. I don't like the policy of buying a flight and having to pay for a selected seat - that smacks of bait and switch. I know everybody is doing it, but it's tacking on extras once the committment has been made and that is low. The boarding process in London was horrible. queuing up everybody then telling them the general boarding is "over there". The lines should be more well-defined and single file to avoid bunching up. There was plenty of room to form lines, but the stanchions were not in place. Poorly executed. Also, there are FAR too many priorty boarding classes. People had to jump lines and go around barrier tapes to get to their positions in line when their priority class was called. Once on board, the crew did a fine job, but the boarding area is completely screwed up."
Ưu: "Again, I liked that the staff was very kind, accommodating and professional"
Khuyết điểm: "I did not like a family that delayed us by 10 minutes because they did not wanted to comply with policy regarding a cello they were carrying. It was very annoying and they did not apologize to the staff."
Ưu: "Very full flight but all went efficiently and smoothly. Staff excellent as usual."
Khuyết điểm: "Nothing I can think of."
Ưu: "The flight got us there safely."
Khuyết điểm: "The security area was crowded and loud with a man shouting instructions you could barely hear. No one was helpful. No one was there to answer questions. An extremely unpleasant experience."
Ưu: "Nice crew, comfy plane, quick flight. Allowed us to board past time due to long waits in security."
Khuyết điểm: "Food/ beverages only offered with a charge, NO entertainment despite having individual screens (couldn't even watch flight path). Crew a but obsessive with seatbelts."
Ưu: "A very long flight but decent food, good entertainment and leg room surprisingly not bad"
Ưu: "Very efficient and speedy service delivering my delayed luggage on the way from Toronto to Amman."
Ưu: "Nothing much"
Khuyết điểm: "No beverages at all. Everything has to be bought apart from tap water... It's sick"
Ưu: "Crew was nice."
Khuyết điểm: "We sat at the gate for 50 min with no explanation why. We were then late, which caused some people to mid their connection."
Khuyết điểm: "The flight from AMA to Dfw was cancelled . I was told in March , yet no one told us . We had to book that trip ourselves & pay for it out of pocket , even though it was supposed to be part of this flight . We called the airline trying to rebook that flight & was told they couldn't till the next day , yet we could go online & book it ourselves . Pretty poor way to run a business . If we hadn't gone online to check in the night before , we wouldn't have known about the cancellation till we showed up at the airport . Very disappointed with your service"
Ưu: "Crew was professional"
Khuyết điểm: "The flight was 45 minutes late ."
Khuyết điểm: "I hope that your company will go to hell"
Ưu: "When the flight was delayed and I missed my connection, the crew had a new ticket for me by the time we landed."
Khuyết điểm: "Vegetarian Food need to Improved."
Ưu: "Seats were comfortable"
Khuyết điểm: "The crew was not friendly, and the food selection is limited"
Ưu: "Boarding was organized"
Khuyết điểm: "Vegetarian food wasn’t great"
Ưu: "Smooth process all the way from check in to seating to disembarkation"
Khuyết điểm: "none"
Khuyết điểm: "Creaky seats in business class, below average selection of inflight movies and food that was substandard. This was a very oddly configured A330 with the seats in business way too close to each other. Every time they make an announcement you have to deselect whatever you were watching again."
Ưu: "Very little."
Khuyết điểm: "Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats."
Ưu: "Friendly staff"
Khuyết điểm: "Security check at gate without priority Bagage Delivery business class"
Ưu: "On time"
Khuyết điểm: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
Ưu: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff"
Ưu: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience"
Khuyết điểm: "Nothing not to like. They went above and beyond"
Ưu: "Nothing special"
Khuyết điểm: "At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs.."
Ưu: "Friendly crew. Comfortable and quiet flight"
Khuyết điểm: "Dinner service slow"
Ưu: "I was surprised to board an A380 to fly from KUL to BKK"
Khuyết điểm: "In Bangkok we had to get off on the field to board a bus"
Ưu: "The seat I got was certainly comfortable enough."
Khuyết điểm: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."
Ưu: "Fast flight and boarding time"
Khuyết điểm: "Inflight food was bad, luggage at the airport took Long"
Khuyết điểm: "Quick transfer"
Ưu: "Web checkin and Baggage Drop were precise which saved time. Few passengers do not matter these two (2) important features but this is efficiency to a minimum!"
Khuyết điểm: "None"
Ưu: "The cabin crew and this was the only flight that reflects the correct boarding gate on my boarding pass."
Khuyết điểm: "Worst food ever."
Ưu: "Friendly & attentive crew"
Khuyết điểm: "Departure delay (10 minutes)"
Ưu: "Most of it, especially having a meal on such a short flight."
Khuyết điểm: "Could do with more legroom, tall people exist"
Ưu: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
Ưu: "The early arrival, and the service"
Khuyết điểm: "Nothing really"
Ưu: "Cabin crew, smooth flying"
Khuyết điểm: "Nothing"
Ưu: "Crew were awesome. Could not do enough for you. Very personable too!"
Khuyết điểm: "Security at Adelaide very slow and under resourced."
Ưu: "the staff were pleasant"
Khuyết điểm: "the food was ok as I like spicy. But one mouthful of water and a small wine. soft drink, etc was not enough on a 4 hour flight. Leg room was very bad. I am average hight 5 ft 10 inch but could only sit sideways aas not enough room"
Khuyết điểm: "Bags didn't arrive at the destination"
Ưu: "Good on the plane and in the business class lounge was excellent"
Ưu: "I got there eventually"
Khuyết điểm: "The delay"
Khuyết điểm: "No beer or wine in business class! Did not want a meal, so I got water and a tiny pack of peanuts."
Ưu: "I like their timely service and cleanliness."
Khuyết điểm: "Nothing"
Khuyết điểm: "Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working"
Ưu: "Crew seems friendly."
Khuyết điểm: "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."
Ưu: "Flight was on time - to the detriment of my late connecting MAS flight from DAR"
Khuyết điểm: "Food was okay but entertainment was non existent"
Ưu: "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
Khuyết điểm: "I tried the seafood pasta and it was horrible!"
Ưu: "This was a comfortable flight with nice staff and great food and entertainment choices"
Khuyết điểm: "No 12 1/2 hour flight can be ideal but this was good deal."
Ưu: "Free beer and wine. Good inflight entertainment. Food ok."
Khuyết điểm: "Seats uncomfortable and not enough leg room for someone 6'02". They ran out of the chicken meal and I was stuck with the fish which wasn't that great."
Ưu: "Free beer and wine. For breakfast the egg dish wasn't bad. Good in flight entertainment"
Khuyết điểm: "Seats uncomfortable after a few hours, not good for long flights. Seats have very little leg room so for someone over 6 foot tall it will not be comfortable."
Ưu: "Newer B737-800 aircraft Improved entertainment system Drinks"
Khuyết điểm: "Seat pitch is a measly 30 inches Entertainment system USB has very low current - very slow to charge phones Food taste is very poor"
Ưu: "Just fly."
Khuyết điểm: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
Khuyết điểm: "Got stuck by lots of crying kids."
Khuyết điểm: "Fight was delayed half an hour due to waiting for a few connecting flight passengers. This is ridiculous as the airline is making the gain at the expense of other passengers' priceless time."
Ưu: "The crew is friendly"
Khuyết điểm: "Check in counter not enough resulting in very very long queue and check in time"
Ưu: "I love flying with MAS"
Khuyết điểm: "I don't like Tax Refund Customs Verification"
Ưu: "I like the interior of the plane and the comfortable seats. I also appreciate the crew's warmth and efficiency. It was a very short flight hence I truly appreciate the snack and drinks provided and especially the fabulous ice cream treat on the return flight. I would certainly consider taking MAS again in future (this was my first MAS flight), despite the one glitch (please see what I didnt like) if the price is right."
Khuyết điểm: "I had only one large backpack to be checked in (due to the minimum liquid that can be brought) and it was left at the airport somehow by whoever who was handling it. Waited for more than an hour at KLIA for it and finally made a loss baggage report. The staff at the loss baggage counter was only helpful after finding out that I am not a Malaysian. Needless to say, my bag flew on SQ and was rushed to my hotel 5 and half hours after landing. I also did not receive a copy of the baggage delivery report."
Ưu: "Service and comfort"
Khuyết điểm: "Not on time"
Khuyết điểm: "The airline lost our backpack raincover and did nothing to help find place a claim"
Khuyết điểm: "Everything but price. Wouldn't take it again."
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