Ưu: "Food was ok"
Khuyết điểm: "Seats..."
Ưu: "Very good leg room and comfortable seat."
Ưu: "The crew itself was great and very attentive. Based off checking in I didn't expect the flight experience itself to be so great."
Khuyết điểm: "Checking in was awful in SF. My downloaded boarding pass didn't work at the security gate and a lady checking boarding passes made snide comments about me not being TSA pre check. Had to go and wait in the line to have them print the pass and of course. Make the downloaded passes work."
Khuyết điểm: "Foot rests in economy - better ventilation options airflow"
Khuyết điểm: "1 hour delay due to weather"
Khuyết điểm: "My luggage was lost during transit even thout it was a 1h 50 minute layover."
Ưu: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Khuyết điểm: "Hefty upgrade price tag but a good flight otherwise"
Khuyết điểm: "The flight was late, with no explanation."
Ưu: "The food and the entertainment was excellent!"
Khuyết điểm: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Ưu: "everything . also very spacoius restrooms. it deserves vest airtline"
Khuyết điểm: "hmmm the flight is slightlt longer . hopefully one day soon there will be ditect flight to Malta"
Ưu: "Service from the crew at boarding and during the flight"
Khuyết điểm: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."
Ưu: "Courteous service, onetime arrival,"
Khuyết điểm: "Bumpy ride"
Ưu: "Enhanced security screening is great."
Khuyết điểm: "Their website reports INCORRECT departure times for their flights!!! BEWARE I travel frequently and Turkish Airlines is posting WRONG information about their flight departures, causing people (like myself) to miss their flights!!!"
Ưu: "Overall it was ok. I enjoyed the leg space."
Khuyết điểm: "I suppose it's just a matter of different manners"
Ưu: "The flight attendants are always helpful and very nice!"
Khuyết điểm: "I have been flying Turkish Air quite a bit since 2011. I have noticed that on some shorter flights they are using newer planes with a bit more leg room, but on their longer flights (Like the one I take quite a bit from Los Angeles-Istanbul) they are using older planes that are horrific for anyone over 6' tall. I can't even sit in the seat without my legs jamming against the seat in front of me, and when the recline, I have to sit sideways. They are also very small sideways. I am a big guy, but not overweight, and barely fit in the seats. Their seats are definitely getting worse since I started and they ended their economy plus seat option, which at least gave you an option, for a couple hundred dollars more, you could have a nice seat. This is of course to make more money and jam more people on their planes without caring at all for the passengers comfort when you are flying, and it makes those long 12-14 hour flights miserable! Also, the planes are very hot when you board, which can be very uncomfortable, and they no longer give you a hot towel (As they used to) until the plane has taken off. They also do not serve a 1st beverage right away after take off (10,000'). Your first beverage is with the first meal, and then you are not served anything again until the second meal, whereas most other airlines serve drinks throughout the flight. SO you fly for 12 hours with 2 service times and no offers of drinks, snacks, etc. during the flight."
Ưu: "Food was great."
Khuyết điểm: "Long waits, poor communication, either too warm or too cold"
Khuyết điểm: "I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227"
Ưu: "Entertainment was great, crew were polite and attentive"
Khuyết điểm: "Not enough leg room for anyone over 6ft tall"
Ưu: "In flight entertainment is great! Good selection of movies, nice screens."
Khuyết điểm: "No vents at seats on Airbus 300, AC was set at high temp so I was frequently way to warm to be comfortable. This is on both our main flight to Istanbul and our short transfer to Athens. Drink service did not start until 2 1/2 hours into flight. You get what you pay for I suppose. Still 10.5 on a hot plane!!! I usually need a jacket. Food was ...awful."
Ưu: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Khuyết điểm: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
Ưu: "The service of both the ground and flight teams"
Khuyết điểm: "Food and entertainment was a bit less than the usual standard"
Ưu: "The seats reclined very far and were super comfortable! I never sleep on planes and I slept the whole 13 hour flight. The staff was so friendly and made sure you were as comfortable as could be. The food was delicious and they give you a menu so that you can make a selection."
Khuyết điểm: "One of my meals they ran out of the pasta so I had to eat rice meal instead. Nothing too crazy but I was a little disappointed."
Ưu: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Khuyết điểm: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."
Ưu: "Food is good; service is good. Boarding times were later than expected and left late but didn't arrive lat. Entertainment options were good"
Khuyết điểm: "more food options would be good; also include decaf coffee or green tea as options"
Khuyết điểm: "Inefficiency"
Ưu: "Crew was professional, pleasant"
Ưu: "Entertainment was very nice."
Khuyết điểm: "Bath room was not clean during the flight. Flight attendants can be nicer."
Ưu: "Food, value"
Khuyết điểm: "My personal tv did not work for the entire 11 hours flight"
Ưu: "Turkish Airways service is very good -- good staff, clean airplane, attentive service"
Khuyết điểm: "The airport really lacks seating for its passengers in the general areas. You need to sit in a restaurant to rest your feet as waits are quite long between flights. Another problem is the lack of internet for passengers without Turkish cell accounts. This should be corrected."
Khuyết điểm: "My flight was cancelled"
Ưu: "The space between the seats in Business Class is phenomenal - most space i can recall in Business Class. The lay flat feature of the seat is also great."
Khuyết điểm: "They put some spice, don't know which one, in almost all the meat dishes and unfortunately I don't like the spice. The mushroom, potato omelette was an egg omelette laying on top of canned mushrooms and a potato cake laying on the side. This is not a potato, mushroom omelette by American standards. The amounts of food are phenomenal and I couldn't eat all they offered."
Ưu: "Food was good. Flight was fast. On time."
Khuyết điểm: "There was no entertainment on the first flight at all. Seats are very cramped"
Khuyết điểm: "The seat Screen did not work."
Khuyết điểm: "No TV's, but ok it was a short flight."
Ưu: "Good food on board, TV is in every seat and USB plug to charge."
Khuyết điểm: "Crew is okay. Does not really pay attention by the end of the flight. flight from Miami to Istanbul is very long - 11+ hours"
Ưu: "Entertainment center was great, also food was very good."
Khuyết điểm: "In a 12 hour flight, it would be good to have a small snack between the 2 meals. The crew should improve their English level, specially when flying on a flight to the US."
Khuyết điểm: "The service is slow and bad. Very unaccomodating from the first person at the airline desk at the airport tonthe hosts on the plain."
Ưu: "Crew were pleasant and did a superb job of making passengers feel welcome."
Khuyết điểm: "My gripe is mostly with the ground staff. I was happily sitting in the lounge drinking copious amounts of hot tea due to an illness when my flights status changed on the monitor; "go to gate", it read. When I dutifully arrived at the gate, what was happening? Absolutely nothing. I sat there shivering for another 30 mins before boarding, my heat source (the tea) removed. The moral of the story is that a passenger's time has value, DO NOT waste it. In my case, the cost was physical agony of freezing on a mediterranean island in the summer while wearing 2 shirts, long pants, and double socks. If the ground staff did everything to procedure and are thus faultless, then the procedure is reprehensible and should be updated."
Ưu: "Very helpful and respectfull crew"
Khuyết điểm: "Boarding started 20 mins after the designated time"
Ưu: "Good service. Food was very good. Roomy seats and very good in flight entertainment system. Made the 12 hour flight very comfortable."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "Great crew. Very organized. In flight entertainment system was top notch. Food was great. Was very impressed with everything."
Khuyết điểm: "Needed about an extra inch of leg room. My husband and I are talk, so it was a hair too close."
Ưu: "Nothing to rave about"
Khuyết điểm: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."
Ưu: "Ecellent food, service on board, on time departures,"
Khuyết điểm: "Huge Plane and only 3 WC"
Khuyết điểm: "I liked it all"
Ưu: "Excellent food, service and on-time"
Khuyết điểm: "Seats too close together. Also -- and VERY important -- they are so close together that they shouldn't be allowed to tilt back and press further into the person n the back's knees. NOTE: Turkish Airlines is, by far, not alone with this problem. Airlines have jammed too many seats in the plane. Increase fares a tad and give more knee space."
Ưu: "I was pleased with the food. It was plentiful and varied. I appreciated that the cabin lighting was increased gradually allowing people to wake up gradually instead of abruptly."
Khuyết điểm: "The seats were very close. The seats were not well padded. The bathroom trash was overflowing."