Very poor snack and drink option
There was already a group forming a line at zone 4 for a good 15mins and another group created another line just 5mins before boarding and the 1st group had to re-queue. A few of us voiced out to the floor crew but they did nothing. Earphones. Could be supplied first since the flight is suffisent for a movie.
Have people at the Westjet counter
Overall a pleasant flight.
Slow boarding in Seville, no chance to check-in online🥺
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
Khuyết điểm: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Khuyết điểm: "When its rain we shouldn’t walk to the air plain"
Khuyết điểm: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"
Khuyết điểm: "Crew members in Amsterdam were very rude and disrespectful"
Ưu: "The crew and the timing were ok"
Khuyết điểm: "The seats were uncomfortable"
Ưu: "The friendliness of the crew"
Ưu: "Crew was friendly"
Khuyết điểm: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Ưu: "Good beverage service."
Khuyết điểm: "Over an hour delayj for departure."
Ưu: "Good for both."
Khuyết điểm: "Bigger seats."
Khuyết điểm: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Ưu: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Khuyết điểm: "Pay attention to passengers."
Khuyết điểm: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"
Khuyết điểm: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."
Ưu: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Khuyết điểm: "Less legroom, storage space, bad food, few movie options."
Ưu: "We got to Amsterdam on time"
Khuyết điểm: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Ưu: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Khuyết điểm: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Ưu: "Easy to board and easy flight."
Ưu: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Khuyết điểm: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Ưu: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Khuyết điểm: "Cramped seating."
Ưu: "Wifi on Board"
Khuyết điểm: "Nothing"
Ưu: "Left ontime and service was excellent."
Ưu: "Nice to have a wrap for the snack."
Khuyết điểm: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Ưu: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Khuyết điểm: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Ưu: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Khuyết điểm: "Flight departing late."
Ưu: "Friendly staff"
Khuyết điểm: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Ưu: "Absolutely nothing!"
Khuyết điểm: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."
Ưu: ".Very much on time with pleasant service."
Khuyết điểm: "Can nit find much fault fir a short run!"
Khuyết điểm: "Bag was lost"
Ưu: "Just great crew."
Khuyết điểm: "Not comfortable at all and will not book KLM again."
Ưu: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Ưu: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."
Ưu: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Khuyết điểm: "Flight was delayed due to weather in Amsterdam area"
Ưu: "Flight was delayed for three hours and was a very stressful flight"
Khuyết điểm: "Flight was not on time and got to destination very very late pier management of aircrafts"
Khuyết điểm: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Khuyết điểm: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."
Ưu: "Loved the service...everything was excellent"
Khuyết điểm: "The bus class seat was a bit narrow at the feet"
Ưu: "Wider seat than most business class"
Khuyết điểm: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Khuyết điểm: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Ưu: "No chargers or tv on planes"
Khuyết điểm: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Khuyết điểm: "Only one queue for boarding. Flight late on arrival."
Ưu: "quick boarding, responsive Airline stewardess, very polite."
Khuyết điểm: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Ưu: "Plane is good"
Khuyết điểm: "Delay 2x poor"
Ưu: "The flight attendants were wonderful and the business class seats were very spacious and comfortable."
Ưu: "Friendly crew. Short flight, very efficient"
Ưu: "I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful"
Ưu: "The flights left and arrived on time."
Khuyết điểm: "When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues."
Khuyết điểm: "More chairs at boarding gate in Bangkok, please"
Ưu: "The crew was very nice."
Khuyết điểm: "There were passengers clapping through the whole flight."
Ưu: "The entire flight was pleasurable. The crew was outstanding."
Khuyết điểm: "Apparently the records showed that credit card used did not match with the actual card used. I used my Kayak account to book 7 tickets. My friend used his credit card to pay for all 7 tickets. The records showed that my wife’s credit card was used when in fact my friend’s card was charged."
Ưu: "The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!"
Khuyết điểm: "Was denied entrance fir my wife to the lounge even having two passes both in my name. Was given one in Da Nang however lounge not open at 4:30 AM. My wife was traveling economy I was in business. Nasty reception at the Vietnam Air lounge in Hanoi. The other lounge great not affiliated with Vietnam."
Ưu: "Only 15 minutes late, could have been worse"
Khuyết điểm: "I had to use a belt extension, which did not work. I tried to attract the attention of the crew, but did not succeed."
Khuyết điểm: "Smile"
Khuyết điểm: "They changed the time without notice and wouldn’t even accept checked baggage."
Ưu: "Boarding by rows - great!"
Ưu: "Very quick procedures! Check in, boarding, disembarking"
Khuyết điểm: "Seats are not comfortable"
Ưu: "Comfortable seats"
Khuyết điểm: "No vegeterian meal (all options include meat); the staff spoke English poorly; no media system; pretty old airplane"
Ưu: "Supper nice and sweet crew! Good food, nice service, comfortable chair <3"
Khuyết điểm: "Delay 15’"
Ưu: "Excellent staff"
Khuyết điểm: "NA"
Ưu: "Seats in economy was exceprionally wide. For short flight they actually served a meal. Flight attendants were friendly and coutrous."
Khuyết điểm: "Seats didn’t have monitors. Instaed had “old fashioned” overhead monitor. Wasn’t that portant since flight was only 1.5hurs long."
Ưu: "Comfortable, good food, good drinks , on time"
Khuyết điểm: "Edited movies and the headsets were uncomfortable but you couldn't use your own because the left and right we're separated jacks"
Khuyết điểm: "The plane was late in boarding, and even later in arrival. We were given no explanation, only an apology. And it turns out worse, because apparently we had been shifted to a plane that was going to continue into Laos, so the plane came in at the International Arrivals Section and we had to take a bus from there to get our luggage in the Domestic Arrivals Hall. Making it all even later. No food offered for this quite expensive flight, only water, and no entertainment either."
Ưu: "Good boarding process, punctual,great cabin service"
Khuyết điểm: "Baggage arrival"
Ưu: "The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation."
Ưu: "Crew and airplane were great!"
Khuyết điểm: "Food was not as good as I'd remembered on previous trips."
Khuyết điểm: "Clean, organized and friendly service. The headsets are not well taken care of. I had to exchange twice due to the broken items."
Ưu: "The whole flight"
Khuyết điểm: "Nil by"
Khuyết điểm: "In Beijing, the check in desk didn’t even post a sign saying that the desk moved from terminals E to terminal A. There was no self service kiosk so we were waiting around forever to get our Boarding pass."
Ưu: "Airplane food is usually drab & this fish in chili sauce was really tasty. Pleasant crew"
Khuyết điểm: "Miss channels fir tv or music or movies. No wi-fi"
Ưu: "The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines"
Khuyết điểm: "The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad"
Ưu: "On time, clean, nice staff."
Ưu: "Great service"
Khuyết điểm: "plane a little old"
Ưu: "Good weather and a quick smooth flight"
Khuyết điểm: "They kept shutting the lights off. The plane was very hot when we first boarded. In the air the air conditioner slowly began to cool off the plane."
Ưu: "Everything was good honestly"
Ưu: "Everything! The service, friendliness, food, movies, clean restroom, etc."
Ưu: "On time, smooth flight"
Khuyết điểm: "seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality."
Ưu: "The plane and food were good"
Khuyết điểm: "Took a very long time to get checked bags"
Ưu: "Great experience. Everyone very helpful."
Khuyết điểm: "Our flight was scheduled to depart at 7:15 pm. We decided to grab a quick bite to eat before boarding. Our boarding pass indicated that boarding would begin at 6:45. They called "final boarding" at 6:35, just as we were wrapping up. I believe we were the last to board at about 6:35 or 6:40. Once we were on board the plane pulled away and departed a full half-hour before schedule. The early departure was welcome, but unexpected and made us feel more rushed than necessary without prior notice."
Ưu: "For flying overseas the airplane was old and uncomfortable. I've flown overseas before and the seats have been a lot more comfy. The crew was fantastic and the food just crappy like any plane food."
Khuyết điểm: "The seats and the food."
Ưu: "excellent ,no complaints. Good flight all around."
Ưu: "The rolls were warm. That is literally the only positive thing I have to say."
Khuyết điểm: "My first flight was canceled, which I wasn't alerted to until after I arrived at the airport. They booked me on another one leaving 2 hours later, which was delayed by about another 5 hours. I suppose it was the weather, but a flight going to the same destination on the same airline managed to take off on time, and it was supposed to be leaving 40 minutes after my second flight. I have a hard time believing it was the weather, but who knows? There were absolutely zero gatw agents there to offer any helpful information. They eventually gave us food vouchers, but it was about 5 minutes after 90 percent of the applicable restaurants closed. Everyone on the flight was forced to eat at dairy queen, which quickly ran out of everything anyone wanted. I will never fly Vietnam Airlines again."
Khuyết điểm: "Flight attendants were not friendly and courteous. There was not enough blankets for every passengers. Food was a cold sandwich with water, juice or soda only, no alcohol available on the international flight. Overall, I would give this airline a "F" for failing to keep up with the standard of other airlines."
Khuyết điểm: "Got stuck on the runway for a while"
Ưu: "Everything was great in the flight. It felt fantastic to be treated like a princess."
Ưu: "Look for other options if possible."
Khuyết điểm: "I received at least 4 emails from Vietnam Airlines prior to my visit informing me of changes in our booking. All added time to our layover in either Hanoi or Ho Chi Minh on our return. Once we arrived in Hanoi we were informed of 2 more delays in our departure. I am traveling alone with 3 children all under 12 yrs &I make a concerted effort to book flight with the shortest layover possible. What would have been a 10hr door to door travel time turned into 16 hrs. Needless to say, I will not fly Vietnam Airlines by choice again."
Ưu: "The service"
Khuyết điểm: "It's a very short flight but the staff as always is very polite and welcoming"
They just let people fly without properly using the required mask
It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better.
Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying.
Ưu: "Nice crew"
Khuyết điểm: "Not loose my luggage:)"
Ưu: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Khuyết điểm: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Ưu: "It was a decent train ride."
Khuyết điểm: "Stating it’s a train from the beginning and not having to go from one train station to another."
Ưu: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Khuyết điểm: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Khuyết điểm: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Khuyết điểm: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Khuyết điểm: "Seats were too close together."
Ưu: "The bread was fresh and food better than other times"
Khuyết điểm: "Crew is always aggressive and unfriendly"
Ưu: "Entertainment system"
Khuyết điểm: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Ưu: "The crew was terrific."
Ưu: "Amazing crew and on time flight"
Khuyết điểm: "None"
Ưu: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Khuyết điểm: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Ưu: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Ưu: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Ưu: "Food and wine. Entertainment."
Khuyết điểm: "Sat closer to water closet. Maybe more air freshener in there."
Ưu: "Average crew. Average seat."
Khuyết điểm: "They could have controlled screening babies better. They just let them scream....."
Ưu: "The crew was pleasant and boarding efficient I lucked out with first class"
Khuyết điểm: "Not to be late ,and not to loose my luggege"
Ưu: "great food, entertainment and seat comfort"
Khuyết điểm: "nothing"
Ưu: "Nice staff. Flight on time."
Khuyết điểm: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"
Khuyết điểm: "fghjkl"
Ưu: "Staff and services all very good definitely"
Khuyết điểm: "Everything was brilliant"
Ưu: "The crew was very careful"
Khuyết điểm: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Khuyết điểm: "The food was cold. We were served about 40 minutes after most of the plane got their food. The overhead compartments kept opening by themselves through out the flight. Food was horrible."
Ưu: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Khuyết điểm: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."
Khuyết điểm: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Ưu: "The free glass of red wine when the plane finally took off."
Khuyết điểm: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"
Ưu: "nice drink selection on board flights"
Khuyết điểm: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Ưu: "Crew was very nice and the plane was clean and comfortable"
Khuyết điểm: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Khuyết điểm: "Nothing"
Ưu: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."
Ưu: "Charmingly nice crew and involving captain"
Khuyết điểm: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Ưu: "Speed, professionalism"
Khuyết điểm: "Nothing"
Khuyết điểm: "no vegeterian sandwiches very disappointed"
Ưu: "The inflight service"
Khuyết điểm: "The 3 hours delay"
Khuyết điểm: "The airlines didn’t even notify the passengers with the connecting flight. As the arrival was little late, all the passengers have missed their connection flights in Toronto and there was no notification or communication made on the new flight. When I went to the Air France counter in the airport, the staff has gone for the day and trying to get a hold of telephone rep took 2-3 hours and I by the time I found about my new connection, I was already late. Somehow I managed to get to the Terminal 1 and when I spoke to the lady (indian) at the Check-In counter, she has refused me to Check-In because i slipped the line up. The people in the lineup didn’t have any objection and they let me go first for Check-In as I’m already late to my flight. I wante to say something to her, but I’ve controlled my frustration. Luckily the other person in the Check-In counter offered to help me Check-In. Here is my word to the Indian lady staff “F**k You B***h” - learn some people skills."
Ưu: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Khuyết điểm: "All airlines need to remove a row of seats and give everyone just a bit more legroom."
Ưu: "Hospitality of the flight attendants"
Khuyết điểm: "Toilets could hv been cleaned more often"
Ưu: "The crew was Nice onboard But in the AirPort No Good at all.."
Khuyết điểm: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."
Ưu: "The crew was good and very good pilot's"
Khuyết điểm: "No leg room between seats"
Ưu: "Option to upgrade seat which I didn't take but might for outbound red eye flight in future."
Khuyết điểm: "Faulty toilet meaning longer queues for the loo. Crew were a bit haphazard in serving food and my row was missed out for coffee after dinner."
Khuyết điểm: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"
Ưu: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Khuyết điểm: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."
Ưu: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Ưu: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Khuyết điểm: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Ưu: "Great food, pleasant crew."
Khuyết điểm: "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. Entertainment system hard to use, finding movies very tedious."