The staff were really friendly and very accommodating. There was a slight delay on our departure though…
Take off and landing the smoothest I have ever experienced,. The crew were awesome and their overall services excellent.
The luggage wasn't handled properly. My checked in luggage was damaged badly.
Horrible Airline. They kept me in Lagos for 2 days after I was scheduled to fly. Reason, flight has been overbooked. I am never using this airline again.
Food services wheelchair comfort Maximum help for other flight I really appreciate your services
Check-in at Bangalore airport was horrible experience. It was taking for ever to check-in. This deserves improvement.
Ưu: "Amazing crew i must give it to them... super hospitality."
Khuyết điểm: "for now non, may be later after much observations, other than that... it was excellent !!"
Ưu: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Khuyết điểm: "The food could have been better! I didn't like it at all!!"
Ưu: "Yes, Crew was amazing and timing was perfect."
Khuyết điểm: "Excellent performance"
Khuyết điểm: "More refreshments"
Ưu: "Staff is nice and polite."
Khuyết điểm: "Need more movies choice and TV"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The crews are awesome"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Khuyết điểm: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "The crew were nice and cautious"
Ưu: "The food was great!"
Khuyết điểm: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Ưu: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Khuyết điểm: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Ưu: "The Crew The food"
Khuyết điểm: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Ưu: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Khuyết điểm: "No internet and the food was mediocre at best."
Khuyết điểm: "Horrible customer service."
Ưu: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Khuyết điểm: "long layover and very tight seat conditions were my only big complaints."
Ưu: "Much better than the flight from Mumbai to Doha. The crew was attentive."
Khuyết điểm: "Meals could have been better. The good didn't compare to business class on other airlines."
Ưu: "I have long stay in the DOha airport, 22 hours, and during this there is no accomodation is provided by Qatar airway"
Ưu: "It was a direct flight with good food and movies to choose from"
Khuyết điểm: "Small cramped seats in economy"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "it was nice on the plane the guests were professional"
Khuyết điểm: "before boarding the officials lacked professionalism"
Khuyết điểm: "My screen was not working."
Ưu: "Helpful and frieendly"
Khuyết điểm: "Counters should have opened earlier so we could have done aome ahopping at dfs"
Khuyết điểm: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Ưu: "Every thing"
Khuyết điểm: "Nothing"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Actually I can't even explain everything is good"
Ưu: "Crew Service"
Khuyết điểm: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Ưu: "It was just am awesome experience. By God's grace we had a safe trip and God helped us. Interestingly, Qatar airways is quite excellent and commendable in their professional disposition."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Khuyết điểm: "Frankly nothing!"
We booked Hindu meals for all passengers but it was not saved for one passenger. The website has some issues.
Ưu: "nothing much"
Khuyết điểm: "One stop would have been better"
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Absolutely friendly Professional"
Khuyết điểm: "Nothing"
Khuyết điểm: "Seating"
Ưu: "The Seat is good."
Khuyết điểm: "The check in counter welcoming should be better in Barcelona"
Khuyết điểm: "Accommodation @ Dubai extra bonus Superb"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Ưu: "Fast Boarding"
Khuyết điểm: "Better Economy Class Seats"
Ưu: "Food was great."
Khuyết điểm: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Khuyết điểm: "Complete overhaul of all your crews and workers in different airports except the airport workers in America. They were nice and cautious. My overall experience was awful"
Ưu: "Good seats. Good space good crew."
Khuyết điểm: "Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food"
Ưu: "The ICE entertainment"
Khuyết điểm: "Nothing"
Ưu: "The ICE entertainment"
Khuyết điểm: "The leg room is a bit small"
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Khuyết điểm: "Honestly, nothing. I was beyond impressed."
Ưu: "Everyone was nice"
Khuyết điểm: "No complaints"
Ưu: "Crew was very attentive ."
Ưu: "Long but ok"
Khuyết điểm: "There is no reason to not like it."
Khuyết điểm: "Nothing at all"
Khuyết điểm: "Crew was rude."
Khuyết điểm: "My one problem, which is not Emirates' problem, is the lady that sat behind me on my way to Dubai in October was unhappy if I reclined my seat at all. I didn't want to cause a problem, so I left it upright - later on, when I walked to the back, I saw her sleeping w/her seat reclined! That really was my only complaint, and like I say, that really has nothing to do w/Emirates."
Khuyết điểm: "I missed my connecting flight and was left ro sleep at the airport without any assistance from the Emirates staff. I have to pay for another flight to get to my destination"
Ưu: "The boarding was efficient."
Khuyết điểm: "There were no vegetarian or vegan food options. The flight was crowded and uncomfortable."
Ưu: "Helpful staff"
Khuyết điểm: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Ưu: "Service and Wi-Fi"
Khuyết điểm: "Brussel sprouts were total mush"
Ưu: "Nothing. It was worst."
Khuyết điểm: "They bother me with my duty free gifts. You have to make some solutions"
Khuyết điểm: "Nothing stands out"
Ưu: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Khuyết điểm: "The seat pitch is getting tight."
Ưu: "The inflight crew was helpful, kind and efficient"
Khuyết điểm: "Seat head cushion is not comfortable for short prople"
Ưu: "We were able to switch seats to get more space -- especially leg room"
Ưu: "Very courteous and attentive And always with a smile! A great way to travel, it's hard to go back to other airlines after having experienced Emirates!"
Ưu: "Nice trip"
Khuyết điểm: "Every thing"
Khuyết điểm: "Do not like Dubai airport security setup and the distance one has to walk between arrival and departure gates is a joke especially when your over 70!"
Ưu: "One of the best airlines I have flown. Very good with kids and they do a hell of a good job of cleaning restrooms. Food quality was great."
Khuyết điểm: "Hindu meal has meat in it which was a surprise. It was too cold inside plane and they would take blankets before landing and won't give you blankets till take off is complete. They should give water bottles."
Ưu: "Not many passengers got to spread out"
Khuyết điểm: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Khuyết điểm: "I had given preference of Asian vegetarian food on line but was not served the same"
Ưu: "Food, entertainment and the flight crew are good."
Khuyết điểm: "The emirates crew at Hyderabad airport. The crew doesn't have the knowledge about their work and really got pissed by them."
Khuyết điểm: "food"
Ưu: "The Captain spoke to us a few times and the crew were absolutely amazing. Best flight Ive ever been on."
Ưu: "The flight was amazing. The crew was nice and professional. They constantly checked up on us, as well. The food was good for food during a flight and there was nothing lacking in the entertainment department either. There is really not much Emerates could do to make the flight more pleasant."
Khuyết điểm: "The check in experience is the worst I have ever had. One bag was a little heavy so I had to pay the fee which I was happy to do. But, they took me out of line and up to the office, I then had to wait 30 minutes to be helped only to then learn that the credit card machine was not working. So, I had to get cash from an ATM, which charged a fee, and there was no change available so I ended up paying more than the fee actually was. Then, I had to go back through security and stand in line again just to get my boarding pass. I was at the airport 3 hours early and this disorganized system almost caused me to miss my flight. It was just unprofessional all around."
Ưu: "The variety of movies available on ICE"
Khuyết điểm: "I hated the food. Emirates assumed everyone in Nigeria eats Eba which is absolutely wrong. The hostesses were not friendly as well."
Khuyết điểm: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Khuyết điểm: "I booked flight for my husband, however, the credit card authorization process took long and he missed his flight. Hence, the next cheapest available flight was July 3rd. I ended up having to rebook his flight via Air Canada. The payment was processed and accepted immediately. I figured 7 hours was sufficient time to process a payment. It was not. My husband is now incurring additional charges and is missing employment in Canada. I'm looking for some compensation. I have never encountered this wait time when purchasing an airline ticket. Your site/app has great reviews but you need to work on credit card approvals. Thanks for your time and I look forward to being compensated."
Ưu: "My flight was very comfortable, and the staff was very attentive."
Khuyết điểm: "I was not able to choose my seat for this flight"
Khuyết điểm: "Na"
Ưu: "friendly staff"
Khuyết điểm: "encouraging passengers to do more social distancing at gates"
Ưu: "Great short flight. Very smooth star to finish."
Khuyết điểm: "No social distancing‼️Service on plane just horrible"
Ưu: "Seat was ok."
Khuyết điểm: "Better food! Food sucked this time around"
Ưu: "The flight was good as well as the service"
Khuyết điểm: "No complaints"
Khuyết điểm: "The seats are so small and place was very squeeze"
Khuyết điểm: "Food"
Ưu: "i dont like anything"
Khuyết điểm: "i dont like anything"
Ưu: "Good food, great crew. Free beer."
Khuyết điểm: "Too cramped. More so than other airlines, or is it just me getting older?"
Khuyết điểm: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Ưu: "Food and service is excellent. Istanbul lounge is great."
Khuyết điểm: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Ưu: "They try hard and have 90% sorted . Ground crew great checking in easy and planes are modern and comfortable"
Khuyết điểm: "Food"
Ưu: "The check in was with a smile and a good service"
Khuyết điểm: "The terminal was separated from the duty free and it was prostrating they all the shops were an available including the tax free refund."
Ưu: "I'll recommend Turkish airline to anyone because of the cabin crew and the pilots. I enjoyed the service and we had a safe trip. I also like the entertainment service. I was able to watch the live TV news to keep me update."
Khuyết điểm: "I didn't like the food. It's taste sour. The foods needs improvement."
Ưu: "One of the ticket agents, Diego McNuss, was especially kind and helpful when we checked in. He is a credit to the company. Also, so many special touches on the flight, like the warm wipe and the bag with the socks, etc. Also very kind flight attendants."
Ưu: "Overall experience was good."
Khuyết điểm: "In comfort leg space can improve. Entrainment: in TV Series are random, they should be season wise placed so you cannot see the series in a link."
Ưu: "Excellent food excellent services"
Khuyết điểm: "Not prompt and boarding wasn’t great .."
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Would highly recommend"
Ưu: "Overall flight is good"
Khuyết điểm: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Ưu: "Flight was on time, relatively clean and the food was quite nice"
Khuyết điểm: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."
Ưu: "Friendly staff,"
Khuyết điểm: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
Ưu: "Great flight"
Khuyết điểm: "Na"
Khuyết điểm: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
Khuyết điểm: "It was nice"
Ưu: "The seats and leg space very good. Flight clean ."
Khuyết điểm: "Food served was poor in quality. Bread seemed to be stale and hard. Seems from the previous flight. Crew had poor service. Some food has fallen on the floor and she kept pushing to serve the same food and was reluctant to discard that tray."
Ưu: "Crew attendance"
Khuyết điểm: "No place for hand luggage"
Ưu: "The food, when you get what you ask for, isn't bad"
Khuyết điểm: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Ưu: "Crew was helpfull food was good"
Ưu: "The flight was excellent, with good food and good service. The crew was very professional and courteous."
Khuyết điểm: "Our experience in the Istanbul airport. We got off our connecting flight and no one was willing to provide us with directions. We had to stand in a security line for two hours thinking that we had as a consequence missed our connecting flight. Again, no communication. We found out when we finally got through security (we had already gone through security at the Paris airport), everyone was in the same situation and our flight had been delayed. It would have been helpful to know that as we were standing in line. While in the line, many people panicked and starting pushing their way to the front of the line. Again, no officials were there to keep order. It was truly a mess! And creating too much anxiety and stress that I really wanted to not have on my trip back to the USA. I realize that in these times, we must go through added security, but I am accustomed to US airports where there is more communication over the intercom and by airport officials. In Istanbul, it seemed that everyone did not want to give directions, and airport officials seemed to avoid the public they were there to serve."
Ưu: "Very helpful crew. Entertainment choices of movies, tv, music was excellent. Got on and off the plane quickly which was very appreciated."
Khuyết điểm: "Seats were stiff-too upright to get comfortable for a long flight."
Ưu: "Good food"
Khuyết điểm: "Rude customers in plane"
Khuyết điểm: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
Ưu: "Cabin attendants tried to be helpful and pleasant."
Khuyết điểm: "food was very unimaginative, way too much carbohydrates, and little attention to a healthy diet. Movies were constantly being interrupted by announcements - like 20 times per movie. This was on flight from Istambul to NYC, not the one from Tel Aviv."
Ưu: "- Boston - Istanbul is a great (~9 hours) flight making it very convenient option."
Khuyết điểm: "- Quality of food service has been going down - Lack of training and professionalism by flight attendants is evident"
Khuyết điểm: "Employees didnt look or act very welcoming. Very little food."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "Boarding and airplane age."
Khuyết điểm: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
Khuyết điểm: "Nothing to dislike."
Ưu: "the entertainment was good - nice staff - the interval of refreshments was good. the red wine was Ok too!"
Khuyết điểm: "the bathrooms could be cleaned every few hours with so many visiting it for 13 hours.... it really becomes a bacteria hot spot ...!"
Ưu: "Good in seat entertainment with many choices. In seat charging for devices."
Khuyết điểm: "Leg room was unbearable for a 777, even for a 5'4" person! Only saw crew for the first 2 hours and last 2 hours of a 13 hour flight."
Ưu: "see above"
Khuyết điểm: "See above"
Voir avis précédent qui regroupe les deux vols
Swift clean friendly on time
Travelling from Nigeria was a nightmare. Those thugs at the airport gave my husband and i hell because we had our boarding passes on our phone. We had to keep bribing and begging them to let us through. It is the worse travel experience I’ve ever ever had in my entire life. And I travel a lot
They canceled our flights but they flew anyway.
Ưu: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Khuyết điểm: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Ưu: "Very nice airplane and pleasant crew"
Ưu: "The crew was very kind"
Khuyết điểm: "Everything was OK"
Ưu: "The aircraft"
Khuyết điểm: "No overbooking next time!"
Khuyết điểm: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Ưu: "The friendliness of the crew"
Ưu: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Khuyết điểm: "Doesn't"
Ưu: "Crew was ok."
Khuyết điểm: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Khuyết điểm: "We had 4 hour delay causing a stop over at 3am. So yeah"
Ưu: "Crew was fantastic."
Khuyết điểm: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Khuyết điểm: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Ưu: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Khuyết điểm: "The earphones could have worked!"
Ưu: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Khuyết điểm: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Khuyết điểm: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Ưu: "Efficient crew"
Khuyết điểm: "Long, slow line at check in. Not many new movies or tv shows"
Ưu: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Ưu: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Khuyết điểm: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Ưu: "Interior of the plane was clean. Smooth landing."
Khuyết điểm: "Pilot did not avoid turbulence"
Ưu: "Wifi on Board"
Khuyết điểm: "Nothing"
Ưu: "The leg room, was surprisingly roomy"
Khuyết điểm: "The food and that there was no entertainment."
Khuyết điểm: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Khuyết điểm: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Ưu: "Good information and helpfil boarding."
Khuyết điểm: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Khuyết điểm: "Please Endeavour to put the expiration date on the food served in the flight."
Ưu: "Very friendly service!"
Khuyết điểm: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."
Khuyết điểm: "They stole my money"
Ưu: "Helpful and smiling cabin crew."
Ưu: "The flight was great."
Ưu: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Khuyết điểm: "Nothing to be honest . All positive."
Ưu: "Easy boarding, plenty of room"
Ưu: "The included snacks and the seats."
Khuyết điểm: "Nothing."
Khuyết điểm: "OLD OLD plane with hard seats and tiny screens"
Ưu: "The crew were pleasant"
Ưu: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Khuyết điểm: "The entertainment was quite dated and didn't have new movies etc"
Ưu: "The staff and crew"
Khuyết điểm: "Nothing"
Ưu: "Wide selection of entertainment, food was good."
Khuyết điểm: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Ưu: "It was a short flight so it was O.K."
Khuyết điểm: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."
Ưu: "Service was good"
Khuyết điểm: "Delay"
Khuyết điểm: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"
Khuyết điểm: "I slept didn't have snack offered and no entertainment"