Everything was wonderful!
TV monitors are very old. Touchpad does jot work well.
I liked the Crew . The food was terrible .I was starving. I couldn't eat the food.
Khuyết điểm: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."
Ưu: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Khuyết điểm: "Some alcoholic drinks"
Ưu: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Khuyết điểm: "Plz improve the foods and entertainments"
Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Ưu: "The crew was v good"
Khuyết điểm: "The seats and boarding staff"
Ưu: "The crew was very friendly and helpful"
Khuyết điểm: "Longer wifi time and faster connection"
Ưu: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Ưu: "Crew was very polite and helpful."
Khuyết điểm: "Quality of food could be better Hindu meal was not as good as expected"
Ưu: "Nothing as such"
Khuyết điểm: "Was in 9D both USB power and touch screen not working ."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "Good attention from crew and very comfortable seats."
Khuyết điểm: "Nothing given the great value for money"
Khuyết điểm: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."
Khuyết điểm: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Ưu: "The crew were very friendly"
Khuyết điểm: "I was made to gate check my hand luggage."
Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Ưu: "Too tired after almost 24 hours traveling. No complaints."
Ưu: "Good service"
Khuyết điểm: "Food"
Ưu: "Great service"
Khuyết điểm: "Food was average"
Ưu: "The crew was friendly and helpful. And the food choices were good."
Ưu: "Older plane Older entertainment system"
Khuyết điểm: "Older plane Older entertainment system"
Ưu: "Hotel to freshen up was great idea"
Khuyết điểm: "Visa took forever. Ended having only 2 hours at the hotel"
Khuyết điểm: "Nothing"
Ưu: "It arrived on Time."
Khuyết điểm: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Khuyết điểm: "going with RJ in the first leg"
Ưu: "The same as the flight from L.A to Doha, did not feel the time passing..."
Khuyết điểm: "I have nothing to complain about..."
Ưu: "Exceptional service!"
Khuyết điểm: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Ưu: "childrens meals and play packages. service was good, and bathrooms were kept clean. The meals were tastey and fresh."
Ưu: "Upgrade to business class was a nice gesture and the service was impeccable.."
Khuyết điểm: "Just a tad delayed in getting off the plane...not sure what took unexpectedly long"
Ưu: "Felt like a new plane, with great service!"
Ưu: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."
Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."
Ưu: "Good service from cabin crew"
Khuyết điểm: "Seat is quite small compared to other flight"
Khuyết điểm: "Food"
Khuyết điểm: "On O-Hare Airport, Qatar Air Line's staff is very rod, I never recommend to anyone. Now if anyone ask from me then i refuse to buy Qatar Aiway ticket then they buy Emirate or other air line tickets"
Ưu: "The best service"
Khuyết điểm: "Nothing bad to say"
Khuyết điểm: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Ưu: "The inflight entertainment didnt work at all. Food choice was pathetic."
Khuyết điểm: "Food and inflight entertainment"
Ưu: "Nothing at all"
Khuyết điểm: "Poor management didn't provide a hotel for layovers more than 12 hrs"
Ưu: "Amazing and efficient when we had to be rerouted due to the hurricane we had excellent service and care at the hotel which made my stay for a short while a memorable"
Khuyết điểm: "The plane was quite congested as the seats were very narrow coming back to Miami"
Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."
Ưu: "The entire Qatar crew was very attentive and accommodating."
Khuyết điểm: "Requested isle seat from DOHA to Houston but was issued middle seat."
Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"
Ưu: "I loved the customer service from check-in to landing. I also loved the fact that there was plenty of food, and especially liquids provided frequently. What a delight it was to fly with Qatar."
Khuyết điểm: "As hard as i try i cannot think of anything. Keep up the wonderful work. One rarely experiences that kind of service."
Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."
Ưu: "Everything...quick board,friendly crew,nice flight, good food, in flight entertainment was good....just a really nice airline to go with"
At Dakar airport, your agent requested that I complete the Pakistan Pass Track whereas it didn’t apply to my case. Just transiting to Kabul. Nobody asked me about it at Islamabad. Suggestion to improve
Ưu: "Food, crew , entertainment are excellent."
Khuyết điểm: "The boarding is a little longer than normal"
Ưu: "Service was good. Staff was efficient."
Khuyết điểm: "Cabin was overly warm. Sweatie hot."
Ưu: "Good meals, comfortable seat with fantastic entertainment options."
Ưu: "the food is amazing"
Khuyết điểm: "The crew"
Ưu: "Attentive crew. Responded to all requests right away."
Khuyết điểm: "I think just entertainment - choice of movies ."
Ưu: "Crew was amazing. There is always someone from emirates around to help."
Khuyết điểm: "Little more room on a 14 1/2 hour flight would be nice"
Ưu: "seats and entertainment"
Khuyết điểm: "food. simple option"
Ưu: "Fabulous flight and trip to Australia"
Ưu: "I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring."
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Ưu: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Khuyết điểm: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Ưu: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Khuyết điểm: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Ưu: "Entertainment - excellent"
Khuyết điểm: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Ưu: "The aircraft and flight crew was good. Entertainment selection is awesome."
Khuyết điểm: "People traveling on this sector just don't know how to behave. It's amazing how the crew puts up with this. As the food service is going on, there were several people who wanted to move up and down the aisle disrupting the service several times. When the flight was taxiing after landing, people had already got up from their seats and were trying to take their bags. Despite many announcements, pax did not care. Hats off to the crew who patiently handled it."
Khuyết điểm: "The flight fid not depart on time and therefore I missed the connecting flight. Had to spend a day in a hotel until the next connecting flight."
Ưu: "The flight was smooth. Food was good."
Khuyết điểm: "Long wait while taking off from Dubai."
Khuyết điểm: "No food choices Food is bad No differentiation from other airlines Level was better years ago"
Ưu: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Khuyết điểm: "The food was average"
Ưu: "Friendly crew.. good flight"
Khuyết điểm: "Screen was not working properly"
Ưu: "Very Kind"
Khuyết điểm: "My seat assignment"
Khuyết điểm: "Nothing"
Khuyết điểm: "it was late and it was not informed until we all sat."
Ưu: "Boarding was smooth enough, take-off was roughly on time, and the flight as a whole was a bit faster than predicted. Friendly flight attendants. Plenty of entertainment options (movies, TV, music). AC outlet on seatback made it possible to charge devices in-flight."
Khuyết điểm: "Food was so-so, and not particularly healthy and loaded with carbs (e.g. potatoes plus crackers plus pasta salad plus very sweet desserts), but overall somewhat typical for air flights in my experience. Seat pitch (aka leg room) was basically adequate for me (6' 4"), but not great. Touch screens on entertainment system on both outbound and return flights were a little wonky -- needed re-calibration, so it was impossible to activate virtual buttons near the edges of the screen."
Khuyết điểm: "Nothing."
Khuyết điểm: "The ICE screens can be larger and of better resolution."
Khuyết điểm: "I didn't get hotel and the staff in the airport were too strict and mean"
Ưu: "The cabin attendant was friendly and kindly moved me to an empty 3-seat first row. I was able to stretch my legs and sleep better during an overnight flight."
Khuyết điểm: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
Ưu: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Khuyết điểm: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom."
Khuyết điểm: "the new laptop/camera rule. not enough cushion with bubble wrap, no organization. the crowd and lines werent managed. there isnt insurance available in case anything happens to them since it's out of our hands."
Ưu: "Crew onboard - do great on a very busy route Punctuality- on time departure & arrivals"
Khuyết điểm: "- older planes - no amenities like pillows, blankets , kits - food is geared towards spicy, with no options for anyone who prefers a lighter continental option. - touchscreen did not work. Constantly having to tap hard is probably annoying to the person in front, also Worry that the TV heating up is probably not great for the head resting on the seat"
Ưu: "Compared to the cattle car feeling of many airlines today, Emirates feels like gracious luxury and hospitality, and that's for economy class. I will try to fly with them as much as I can. First rate experience. Very good ticket price and a convenient non-stop route- unlike some low fares that want to add hours and hours to your travel by routing you through the home country of the airline. Great entertainment choices. Some TV functionality issues for a seatmate, but he was able to change seats. cabin crew was multinational, multilingual, and warm and professional. It reminded me of the way air travel used to be."
Khuyết điểm: "They changed our seats to 46F 58F and 88B. We already get boarding pass for connecting flight but they did changed them because of flight delayed from Bangkok. It was unfair. They should hold reserved seats for us since they knew that the first flight would arrive on time."
Ưu: "This was a short flight, but still they served coffee, tea, and food. Amazing."
Khuyết điểm: "Not much to say. All was fine on such a short leg of the trip"
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "Comfortable and Well cared for during the flight"
Khuyết điểm: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."
Ưu: "Emirates is our usual pick for flying and this time also it was no exception. The crew were friendly, but still couldn't arrange preferred seating because it was during the holiday season. I know this is the section for good comments, but I am very disappointed about the demeanor and the service provided this time."
Khuyết điểm: "I have called in advance and selected the seats for both inbound and outbound flights. Also, confirmed a wheelchair access. To my surprise, none of them were met according to the commitment. The seats were not the ones that were asked for. I mentioned that there was a medical condition with the leg and my mom would have to get up and move during the flight, but still they allocated seats which are extremely inconvenient to both us and the fellow passengers. We expect better from Emirates!!! I hope they can improve this in the future!"
Ưu: "Aircraft cleanliness staff everything."
Khuyết điểm: "I had given preference of Asian vegetarian food on line but was not served the same"
Ưu: "From the top to the bottom, everything was excellent except for..."
Khuyết điểm: "...the boarding, which was somewhat chaotic. An announcement was repeatedly made that the final boarding call for the flight had been issued, and suddenly the entire assembly of passengers waiting before the gate stood up en masse and moved toward the gate, where we ended up standing for twenty or so minutes while the passengers were boarded in sequence according to seat assignment. I'm certain that Emirates has a protocol for gate announcements, but one of their employees certainly didn't know what it was."
Ưu: "Best long haul flight I have ever been on in economy. The flight was great, the only draw back was our seats were in the middle of the middle but for a last minute reservation we were happy to be sitting together. The leg room was good. The crew was phenomenal. The food delicious!! The toilets were clean throughout 14+hour flight."
Ưu: "Seat comfort"
Khuyết điểm: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Ưu: "Safety, on time, A380 is better than B777 (comfort)"
Khuyết điểm: "Food, i like the hot bread rather than cold bread"
Ưu: "it was nice trip with emirates, You have excellent services Thanks"
Khuyết điểm: "All good"
Khuyết điểm: "Very old plane with no AC"
Khuyết điểm: "My luggage is delayed in Dubai because the earlier flight didn't follow the schedule and delay everything. My laptop and homeworks are all in there and I have big exam the next day so it crews everthing. This is what Emirates should improve next time!"
Ưu: "Overall had a great flight.. Timing was good! Good food and very friendly staff. Love to travel with emirites again."