Khuyết điểm: "The crew of ANA was incredible. I think it is my best flying experience to Asia"
Ưu: "Crew service is good!"
Khuyết điểm: "The seat is really cramp and tight!!"
Ưu: "Amazing crew! Great food service!!"
Khuyết điểm: "Cleanliness of tray table"
Ưu: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Khuyết điểm: "A newer plane with more restrooms would be great."
Ưu: "Well maintained plane, nice staff and over very comfortable."
Khuyết điểm: "The wifi worked only 1 hr of the 3 hrs I bought"
Ưu: "Excellent cabin crew."
Khuyết điểm: "No in-flight entertainment, economy seats are narrow."
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Ưu: "Crews are friendly"
Khuyết điểm: "Need more food"
Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Ưu: "The crew was very good."
Ưu: "Crews were great. They worked fast and helpful."
Khuyết điểm: "Good"
Ưu: "One of the best service! Thank you!"
Khuyết điểm: "Seats are way too small, incredibly uncomfortable to the point of painful ness. More luggage space"
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ưu: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Khuyết điểm: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Ưu: "Good service, food"
Khuyết điểm: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"
Ưu: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Khuyết điểm: "Deception at the time of booking"
Ưu: "The entertainment touch screen didn't work at first, but mentioned it to a crew, it was rebooted right away and worked fine after all. Thank you."
Ưu: "Comfort was good"
Khuyết điểm: "Drinks and refreshments given in meager amounts by stewardess like it was being rationed Choice and scope of movies was poor and narrow"
Khuyết điểm: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Ưu: "The crew was nice."
Khuyết điểm: "Dinner"
Khuyết điểm: "https://twitter.com/devanshsoni10/status/940564856142311424"
Khuyết điểm: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ưu: "Staff was pleasant, food was good, decent movies overall."
Khuyết điểm: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Ưu: "Excellent check in experience. Lots of leg room in Economy class. Meals were well prepared and tasty."
Ưu: "Crew was professional and charming"
Khuyết điểm: "Nothing really, one of the best short haul flights in the world"
Ưu: "Crew was extraordinary, very conscientious, responsive, and caring to passengers. Boarding was very civilized. Entertainment system equipment worked great, mechanically. Bathroom was respectably more sizable. Thanks to pilot and staff for getting us there safely."
Khuyết điểm: "Economy seat was hard and uncomfortable. Meal tray is quite small. For international flights: Not ANA's responsibility, of course: the level of Hollywood movie artistry these days is so poor. Perhaps ANA could consider selecting more movie classics and proven gems in their flight selection. More classicTV shows could help, also."
Khuyết điểm: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ưu: "Friendly and accommodating crew"
Ưu: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Khuyết điểm: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Ưu: "Great service. Crew are kind and friendly!"
Khuyết điểm: "Breakfast option"
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Ưu: "Efficent, courteous and reliable."
Khuyết điểm: "Nothing in particular."
Ưu: "Efficient and uneventful"
Ưu: "Again, the flight attendants were kind and tried to be very helpful."
Khuyết điểm: "The entertainment system was difficult to figure out and maneuver around and it seemed like the choices of movies were all sad."
Ưu: "leg room; extra seat between us"
Ưu: "Great service and good food"
Khuyết điểm: "Nothing felt like they were glad to have me onboard."
Ưu: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Ưu: "Great service, I'd definitely fly again."
Khuyết điểm: "None"
Ưu: "Good for a short flight! Very nice staff"
Khuyết điểm: "There was no information about connecting flights before landing."
Ưu: "The staff was polite and professional. We have no complaints at all."
Khuyết điểm: "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
I liked the cleanliness of the flight, my check in bags got loaded into cargo for some reason and I had to wait over 30 mins for them to arrive becuase a thunderstorm hit and they people in charge didn’t want to drive the cargo section over in a thunderstorm.
The staff was great. The food really wasn’t good
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ưu: "Flexible seating due to only very few passengers. On time departure and arrival"
Ưu: "The crew was friendly"
Khuyết điểm: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Ưu: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Khuyết điểm: "Silk air"
Ưu: "Newer Aircraft and very convenient"
Khuyết điểm: "I dont see any thing to improve"
Ưu: "Crew were great. Flight was not full."
Khuyết điểm: "Plane was a bit dated and the entertainment system not as good as the newer plane as choices are lesser."
Ưu: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Khuyết điểm: "Delay could be complimented by faster speed"
Ưu: "Seat was very comfortable, crew was very nice,"
Khuyết điểm: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Khuyết điểm: "5 crying babies on a red eye. Don’t know if that can be prevented."
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Ưu: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Khuyết điểm: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Ưu: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Ưu: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Khuyết điểm: "no problems"
Khuyết điểm: "Cabin little bit cold"
Khuyết điểm: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "I liked the food that was provided and the range of entertainment is up to date anencephaly plentiful, spoiling you for choice. The flight crew were very friendly and prompt to serve which was amazing"
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Khuyết điểm: "Food"
Ưu: "Everything from Ticketing, Checking in......"
Ưu: "All of services, food, Language, clean air even so beautiful ~~"
Khuyết điểm: "So nice and beautiful wearing also food is very good"
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ưu: "Love the promptness of services, always with a smile!"
Ưu: "Service was great especially the food"
Ưu: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Khuyết điểm: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Ưu: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Khuyết điểm: "nothing"
Ưu: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"
Ưu: "Service was great."
Khuyết điểm: "Bit on the cold side."
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "The service, seats, food, drinks and bed!"
Ưu: "Comfy chairs and good food on Singapore Airlines."
Khuyết điểm: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Ưu: "The trend to offer more comfort in Economy Plus and similar leads, of course to less comfort in normal Economy class. The ticket price was certainly attractive but it is doubtful that it was good value. Economy Plus might not be good value either."
Khuyết điểm: "Barely enough legspace. Some seats recline more than others, if you're sitting behind one of those you're out of luck."
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "I was travelling with a toddler and they did not have a toy or activity to give her on a 15 hour flight. We were told to keep our seats upright during meal times and to keeo our window shutters down during other times. This made sense. But there were passengers right in front of us who had their seats reclined during meal time and the crew did not tell them anything."
Ưu: "Great service with a smile and can do attitude"
Ưu: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
Ưu: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Ưu: "Friendly and approachable"
Ưu: "Attentive Staff - Fabulous"
Ưu: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Khuyết điểm: "It would have been nice if wifi was free considering it was such a long flight"
Ưu: "Upgraded to better seating room without request!"
Ưu: "Crew were great"
Khuyết điểm: "More food option"
Ưu: "Clean and spacious seat"
Khuyết điểm: "Lot of Chinese passengers and they are no lousy and rode."
Ưu: "Good food and service - great airline"
Ưu: "Clean, on time, friendly staff, feel safe."
Khuyết điểm: "More various food and less fat."
Ưu: "Seat was comfortable and food was nice."
Khuyết điểm: "Crew could’ve been nicer and more helpful. Boarding wasn’t efficient."
Khuyết điểm: "Great experience, will use EVA again."
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Ưu: "Good food and friendly crew."
Ưu: "The crew was very nice & efficient"
Khuyết điểm: "Snack wasn’t offered even though it was on the menu"
Khuyết điểm: "wifi didn't work at all need refund"
Ưu: "Great friendly crew an staff. Comfy seats without packing you in."
Khuyết điểm: "I wish EVA would tell people, especially overweight prople, to respect the space of thier neighbors and not recline thier bodies using part of thier neighbors space."
Ưu: "Great crew and very attentive"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Ưu: "Food, service was great."
Ưu: "Hou-tia, everything from the food, entertainment was exactly what I needed and expected. Our connection was close so Eva had an attendant lead us through the airport in order for us to make our connection."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Khuyết điểm: "the food was a shame"
Ưu: "I love the meals, complimentary drinks and the entertainment."
Khuyết điểm: "Not enough space to rest comfortably"
Ưu: "i sat on the exit area and since the plane is not full i have all the seat on my row it means more legroom for me."
Khuyết điểm: "yes, i have a unlimited legroom on my seat and no one is sitting beside me. later after taking off i notice something poking on my left arm, and i checked it was a feet of a passenger behind me. like wtf hello im also a passenger here. passenger behind me are very inconsiderate and insensitive. the crew/staff are perfect just the passenger behind me made it worst. (flight br0030 oct 9 2017 arrived at 10:30 am )"
Ưu: "Flying EVA is always a great experience. This time no different. Elite cLass is very much worth the extra cost."
Khuyết điểm: "Please update more new movies and musics"
Khuyết điểm: "The sauce was old and make me sick."
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Khuyết điểm: "The check in counter opened an hour prior to departure. That wasn't acceptable , make me so worry."
Ưu: "I remember back when i was a kid and my Grandmother took us to Disneyland, back when there was "Service" in the USA. If i can avoid any US carrier, and I will fly with EVA. there is meals on flight, checked bags, carry-on bags, smiles, all without extra fees, charges, and they were least expensive to fly."
Khuyết điểm: "As with all airlines the seats are a little tight and a bit more legroom would be nice, I am a larger man and it was still comfortable even after 18 hours of flight time."
Ưu: "Emergency exit seats has more leg space, i love it. :)"
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
The staff were excellent considering it was a jam packed flight. We had to wait nearly an hour for our baggage to appear on the carousel. That was a real shame.
Ưu: "Was ok"
Khuyết điểm: "If got good deal I will go with them again"
Ưu: "The seat is comfortable."
Ưu: "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
Khuyết điểm: "Boarding was delayed but the crew did keep us updated and was systematic in boarding"
Ưu: "Nice crew , good and good"
Khuyết điểm: "If someday ... someday....I can afford First Class . That’s will be Nice for a long flight ."
Ưu: "Cathay Pacific and crews were really good."
Khuyết điểm: "I suggest no seating reservation online."
Khuyết điểm: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."
Ưu: "The seat is good"
Khuyết điểm: "The price low a little more is better"
Ưu: "The crew carefull and the seat comfort"
Khuyết điểm: "Cathay Pacific should be open direct rounte from SGN to MEL"
Ưu: "Polite crew, good food"
Khuyết điểm: "Newer plane on flight from HKG to sFo"
Khuyết điểm: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Ưu: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Khuyết điểm: "N/A"
Ưu: "Food is delicious and fresh"
Khuyết điểm: "The inflight Entertainemnt is lacking. Shows are too old and few."
Khuyết điểm: "Was not able to change my flight"
Ưu: "The seats were comfortable with enough leg room even in Economy class.The on-flight entertainment was excellent."
Khuyết điểm: "I didn't like the food offered that much. Also, it seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks."
Khuyết điểm: "Still too cramped"
Ưu: "The staff being very attentive & prompt , great service"
Khuyết điểm: "Seats not comfortable for a long haul flights"
Ưu: "thank u very much im very happy with the flight :)"
Ưu: "Third time on Cathay Pacific"
Khuyết điểm: "the food- vegetarian"
Khuyết điểm: "Landed in JFK instead of JFK because of flight delay to hongkong"
Ưu: "Food is fine."
Khuyết điểm: "washrooms are small and dirty."
Khuyết điểm: "I’m still not there. They had me go to the airport 5 hours early to get a different flight cuz theirs was delayed then after not being able to make those flights carrying my 5 bags to 3 different terminals they said just go on their delayed flight and cuz they had over 80 people going on to Manila that they would hold the last flight there but when we landed we were informed going to a hotel and no compensation for it. I am extremely pissed off"
Khuyết điểm: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"
Ưu: "Overall is ok"
Khuyết điểm: "Boarding. On the way back to SF from HKG, instruction was not clear perfectly; it made me confusing I did not know which line was correct to get on board!!"
Ưu: "A very enjoyable flight experience, everything was very smooth."
Ưu: "One of the better airlines for a reason, great overall"
Ưu: "Route and travel time. The food taste good."
Khuyết điểm: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Khuyết điểm: "Cramped seats."
Ưu: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Khuyết điểm: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."
Ưu: "I like the comfortable seats"
Khuyết điểm: "Thin blankets was not enough to bear the cold."
Ưu: "Enough space for legs, great VOD, good food, excellent service."
Ưu: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Khuyết điểm: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
Ưu: "Movie selection was fantastic!"
Ưu: "entertainment was more than sufficient and was adequately nourished for a long flight"
Khuyết điểm: "full flight which felt more crowded than Cathay flights I've taken in the past"
Ưu: "There was nobody around the second business class section... was private and comfortable..."
Khuyết điểm: "No beverage service or nothing after take off... only breakfast service 2 hours before landing... but slept through that... woke up hungry."
Ưu: "Cathay Pacific provided excellent service."
Ưu: "The seat in the economy is very comfortable. The cabin is very clean."
Ưu: "Timeliness, Ease of boarding and friendliness of crew."
Khuyết điểm: "food was OK."
Khuyết điểm: "The ground staff should give us options before, not waiting until we are in Hong kong"
Ưu: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal."
Khuyết điểm: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia. Staff need to take control of the plane and have people prepare for take off a lot quicker than they do. I only experience this with Cathay and not other Asian airlines."
Ưu: "The staff was very helpful and friendly. Location was perfect."
Khuyết điểm: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."
Khuyết điểm: "In entertainment no good Hindi options were there"
Ưu: "Spacious seating, good food, excellent trip overall!"
Ưu: "The efficiency of this crew was unparalleled"
Khuyết điểm: "This was the least friendly crew I have ever encountered! Save one young gentleman, the crew was in such a rush to be efficient that the customer service suffered. The head stewardess was harsh, stressed and completely rude with both her staff and her crew. She snapped at several people during the flight and everyone was put on egg shells - not so comfortable for a 16hr flight"
Khuyết điểm: "Food was salty."
Ưu: "Very good service overall."
Khuyết điểm: "No complaints on this particular flight."