As it is a long flighg, would appreciate if flight crew regularity asks passengers if they would like refreshments
Everything was pretty good to excellent
Scoot doesn't have Business class which is fine . I was pleasantly surprised with my little care package given to me during the flight which I assumed is because I had flown in with Singapore Business and this is part of the offering instead of me buying my own food. Pretty good experience overall for budget airline.
Got me to the destination, long delayed.
I have guitar when I fly, they don’t allow to take the guitar with you on board even the bins was empty
Ưu: "It’s an old plane, so the seats are those older yet more comfortable type of seats!"
Khuyết điểm: "Better service from the crews."
Ưu: "the crew is fine. The seat was OK standard."
Khuyết điểm: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Ưu: "Crew will do anything to help"
Khuyết điểm: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"
Ưu: "SQ always the best service"
Khuyết điểm: "No complain . It’s singapore airlines"
Ưu: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Ưu: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Khuyết điểm: "A little more leg room."
Ưu: "Great seats and efficient service all round."
Ưu: "Crew was polite."
Khuyết điểm: "For such a long journey, the plane could have been nicer."
Ưu: "Amazing crew."
Khuyết điểm: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ưu: "The crew was great as usual. The food was good"
Khuyết điểm: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Ưu: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ưu: "The staff is amazing and know what parents of bubs need."
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Khuyết điểm: "Delayed"
Khuyết điểm: "No entertaining at all, only old movies. The seats are very tight. There was a guy snoring during the flight keeping everybody awake. The breakfast was mediocre, just a a bun with fruit"
Khuyết điểm: "The desserts. The bun."
Khuyết điểm: "Outdated Cabin Fit Out"
Ưu: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Ưu: "Finally an airline that loads from the back to the front. Makes sense to me"
Ưu: "Foot rest, large movie screen, good food"
Khuyết điểm: "They ran out of diet drinks."
Ưu: "The service, kind and pleasant."
Ưu: "Very comfortable great personal service. Smooth flight,on schedule."
Ưu: "Overall service, good leg space."
Khuyết điểm: "We were seated in the same section with four babies."
Ưu: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Ưu: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Khuyết điểm: "Don't change anything!"
Ưu: "Sound sleep"
Khuyết điểm: "N/A"
Ưu: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Khuyết điểm: "Nothing negative to report"
Ưu: "Safety, Friendlyness, Seats, Entertainment"
Ưu: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Khuyết điểm: "The food is average taste... a bit salty :("
Ưu: "Good service"
Khuyết điểm: "spicy chicken too spicy!"
Ưu: "everything, excellent job"
Khuyết điểm: "Crew rarely walked aisles with water. Gluten free meal was mediocre. Seat was old and uncomfortable. Entertainment options were mediocre."
Khuyết điểm: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"
Ưu: "The ground staff in Sydney!"
Khuyết điểm: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."
Khuyết điểm: "Same food options as previous flight Not as many movie options as the longer flight"
Ưu: "Great food. Very fresh looking flight attendants. Awesome personal entertainment system."
Khuyết điểm: "Service has faltered recently. I had asked fo Riesling, and the flight attendant said they would bring later. Never did. Also, they no longer offer various Crabtree and Evelyn products in bathroom, and my night pack didn't even come with a visor to cover my eyes for sleeping."
Khuyết điểm: "Breakfast was pathetic. Not fresh. For 16 hours flight only two meals were served and no snacks were provided"
Ưu: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Ưu: "Service was outstanding. The staff was attentive and helpful from start to finish."
Khuyết điểm: "Not all the food was to my personal taste. I understand however that being on a flight to and from Asia would lean toward choices more characteristic to the region."
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
Khuyết điểm: "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
Luggage handling. Arrived in Johannesburg without my luggage. Communication regarding lost luggage is basically non-existent.
4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore
Ưu: "Take off and landing"
Khuyết điểm: "Layover time"
Khuyết điểm: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Ưu: "El entretenimiento"
Khuyết điểm: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"
Ưu: "There is a nothing to mention that was memorable or comfortable."
Khuyết điểm: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Khuyết điểm: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Khuyết điểm: "Entertainment system was not working on all seats"
Ưu: "The crew was perfect"
Khuyết điểm: "No wi fi on the plane."
Khuyết điểm: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Ưu: "The seat was very comfortable."
Khuyết điểm: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Ưu: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Ưu: "Amazing crew and on time flight"
Khuyết điểm: "None"
Ưu: "Great newer plane, great service!"
Khuyết điểm: "Excelente aerolínea"
Ưu: "The crew was friendly!"
Khuyết điểm: "Once again no vegetarian options."
Ưu: "Crew and food were great."
Khuyết điểm: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Khuyết điểm: "fghjkl"
Ưu: "The crew was helpful and accommodating"
Khuyết điểm: "The flight was delayed, missed connection, and lost baggage. Subpar."
Ưu: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Khuyết điểm: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Ưu: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."
Ưu: "Didn’t like the sandwich offered"
Khuyết điểm: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Ưu: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Khuyết điểm: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Khuyết điểm: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Ưu: "Not much but the staff"
Khuyết điểm: "No room, boarding was slow, zero bag or legroom"
Ưu: "The only thing that I like about the flight was that it was easy to boarding"
Khuyết điểm: "The food was not heat correctly it was cold and I felt that the crew rush to give out the food. The seats are terrible, if the person in front of you reclines you won’t be able to see the screen if your watching a movie and you will see the top of the persons head."
Khuyết điểm: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Ưu: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Khuyết điểm: "Slight issue with headphone connection, was not the only passenger."
Khuyết điểm: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Ưu: "The entertainment screen was a small 4" screen. The movie selection was outdated. The screen in my seat did not work. Flight attendant said she would "call to have it reset" but it never worked. Fortunately, there was an adjacent empty seat that I moved to on my own initiative and without the flight attendant offering a seat change."
Ưu: "nice drink selection on board flights"
Khuyết điểm: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"
Ưu: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Ưu: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Khuyết điểm: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
Ưu: "The food, entertainment, and service. Waited for me after almost missing my flight."
Khuyết điểm: "Nothing."
Ưu: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Khuyết điểm: "Only 1 bathroom (toilet) for all of first class"
Ưu: "On time after latish start"
Khuyết điểm: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Ưu: "Hospitality of the flight attendants"
Khuyết điểm: "Toilets could hv been cleaned more often"
Ưu: "Good boarding procedure."
Khuyết điểm: "Nothing much to add for a short journey."
Ưu: "It was on time"
Khuyết điểm: "Food was AWFUL! Better to serve nothing"
Ưu: "The crew was very nice and helpful."
Khuyết điểm: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."
Ưu: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Khuyết điểm: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Ưu: "Amazing service, seat and FOOD"
Khuyết điểm: "Nothing"
Ưu: "Good seat near the front."
Khuyết điểm: "Delayed arrival by 30 minutes."
Ưu: "The flight crew and flights itself were great."
Khuyết điểm: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Ưu: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Khuyết điểm: "The wi-fi did not work on our flight"
Ưu: "A short flight but attendants served us a snack and water with a smile."
Khuyết điểm: "No business class"
Ưu: "Boarding was efficient, the flight was on schedule, crew was nice."
Khuyết điểm: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."