Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Ukraine
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Ukraine đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Việt Nam từ Ukraine có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay đến Ukraine với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Việt Nam từ Ukraine tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Khuyết điểm: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Ưu: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Khuyết điểm: "Nothing Better than average flight"
Ưu: "Kindy flight attedances,,smooth boarding,,delicious food"
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight way too cold"
Khuyết điểm: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Ưu: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Ưu: "Got bumped to Business Class"
Ưu: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Khuyết điểm: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Ưu: "Great service always smiling, flight on time, overall a great way to fly."
Ưu: "So good to get on a flight where I can fit in the seats..."
Khuyết điểm: "The desserts. The bun."
Ưu: "Spacious economy class seating and great service"
Ưu: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Khuyết điểm: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
Ưu: "The main course"
Khuyết điểm: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Ưu: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Khuyết điểm: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."
Ưu: "Staff worked very hard and were very helpful."
Khuyết điểm: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."
Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"
Khuyết điểm: "Seats in economic class are not too contraint in space, food was good and entertainment system quite nice with large si play screen and large movie selection"
Ưu: "United miles."
Khuyết điểm: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Excellent crew services"
Khuyết điểm: "Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full."
Ưu: "Best Inflight Service Best Inflight Food Best Lounge"
Ưu: "I liked there was entertainment"
Khuyết điểm: "It was an old tired plane"
Khuyết điểm: "too long a flight 17 hours from SFO to Singapore"
Ưu: "Amazing service and comfortable lay flat bed"
Ưu: "Food was good"
Ưu: "Crew was very friendly and good service."
Ưu: "the flight time was quick , by the time you took off you practically were preparing for landing"
Khuyết điểm: "nothing disappointing"
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ưu: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Khuyết điểm: "Nothing"
Ưu: "Polite crew took good care of my needs"
Khuyết điểm: "Food was really bad could do better . Movies were not as current but a good collection."
Ưu: "everything, excellent job"
Ưu: "my wife had injured her ankle on our trip. as a result she was walking with the aid of a cane. the crew anticipated her needs and asked her to board early without us requesting."
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Food was excellent, timely departure and arrival"
Khuyết điểm: "Crew was not as friendly as I'm used to."
Ưu: "Exceptional service!"
Khuyết điểm: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
Khuyết điểm: "All"
Ưu: "Hot/Cold towels, great movie selection, more space, good meals"
Ưu: "We love travelling Singapore Airlines and always try to travel with them if we can"
Ưu: "It's good that they have vegeterian options"
Khuyết điểm: "Indian food was stale"
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "Extremely polite flight crew"
Khuyết điểm: "-The food was pretty bad -The movie sound quality was bad, and the subtitles didn't work -Not much leg room"
Ưu: "It was convenient"
Khuyết điểm: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."
Khuyết điểm: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Khuyết điểm: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."
Khuyết điểm: "Wearing a face vizor on top of the face mask is silly"
Ưu: "Private cabins in business class"
Khuyết điểm: "Better control over boarding process"
Khuyết điểm: "Food"
Ưu: "The crew was very attentive and professional"
Khuyết điểm: "Food wasn't great"
Khuyết điểm: "Friendly and wellmennerd team."
Khuyết điểm: "N/a"
Khuyết điểm: "Seat comfort"
Ưu: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Khuyết điểm: "The service and the aircraft with QSuites were superb."
Ưu: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Khuyết điểm: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Khuyết điểm: "WC size (too small) and location ( way too close to flight staff and food section)"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Liked comfort and srvice"
Khuyết điểm: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Khuyết điểm: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Ưu: "Efficient, and courteous,seats too were comfy, neat amd clean"
Ưu: "Leg room and cleanlness. Polite crew members"
Khuyết điểm: "No entertainment. Very old movies and mainly in other languages not English. None for blacks to watch or listen"
Ưu: "Extra leg room only coz I was on exit isle"
Khuyết điểm: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"
Khuyết điểm: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Ưu: "The service was perfect the aircraft was clean and tidy. The pyjamas were a great added bonus and comfortable."
Khuyết điểm: "There was nothing to complain about."
Ưu: "Amazing airlines. Lots of food and snacks. Because of a long layover they even got us a hotel room for free!"
Khuyết điểm: "Very strict luggage rules, even flying international we were only allowed a handbag on board, not our carryon"
Khuyết điểm: "just did not like the baggage policy for carry on"
Khuyết điểm: "Food is good except Chicken coconut curry"
Ưu: "Excellent entertainment very friendly crew"
Khuyết điểm: "Food...again"
Ưu: "Best business class I have ever been on. Better than most First class."
Khuyết điểm: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Thanks for good service"
Khuyết điểm: "Everything was good service food entertainment"
Ưu: "The Qatar Airways price."
Ưu: "I truly love this Airlines. The crew is always friendly. The food is always above par for airplane food"
Khuyết điểm: "N/A"
Ưu: "The staff was very friendly and went out of their way to find us vegetarian meals as our booking was incorrect. They had some good movies to watch that made the trip faster"
Khuyết điểm: "Seats were uncomfortable and one can only eat vegetable curry so many times in a day. At one point I really just wanted dry cereal because rice and curry is not breakfast in my mind"
Khuyết điểm: "Probably the best flight crew I ever had the pleasure of being with."
Ưu: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."
Khuyết điểm: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Ưu: "Stuardess verry nice, exceptional"
Khuyết điểm: "Norhing really"
Ưu: "food was good"
Khuyết điểm: "all my flights were delayed"
Ưu: "I can understand what kind of flight it was because it was a small plane"
Khuyết điểm: "Bad smells and an old plane i hope you will change the plane to another better one"
Khuyết điểm: "Seat cushion was hard for long flight time!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."
Ưu: "Amazing airline with excellent crew and ground staff ever willing to help!"
Ưu: "The airplane was spacious."
Khuyết điểm: "The omelette was too tough."
Khuyết điểm: "The food could be better."
Khuyết điểm: "Seriously, the service of Qatar Airways was horrendous in Uganda. Ridiculous. Could NOT give a worse review. Would 100% NOY recommend this airline. EVER."
Ưu: "Flight was on time"
Khuyết điểm: "No food selection, USB ports didn't work, passenger who didn't want to sit in her assigned center seat created a fuss and I ended up voluntarily moving to another seat. Center seats are really tight, elbows are in the way of all passengers and if you are average height you have to turn your legs at angle to sit which infringes on other passengers' spaces. very uncomfortable. Aisle next to me is so small."
Ưu: "Roomy seats & clean appearance and modern cabin."
Khuyết điểm: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."
Khuyết điểm: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"
Ưu: "I was upgraded to business class for the first time in my life. The food was good, and plentiful, in both classes. The stewards were accessible and friendly, the seats were comfortable. The movie selection was good"
Khuyết điểm: "I was trapped in the window seat, because my neighbors were sleeping. Not Qatar's fault"
Ưu: "Attentive service ready to appease any request very clean toilets"
Khuyết điểm: "Type of aircraft Films Selections in particular World Group not changed much since April"
Ưu: "Overall flight was pretty good"
Khuyết điểm: "Food wasn't as good as the other 3 legs of the trip (Houston-Doha, Doha-Kathmandu and Bengaluru-Doha) The hand rests on these planes didn't go all the way up making it less comfortable to be travelling on a 16 hour flight with a toddler."
Khuyết điểm: "veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great."
Ưu: "amazing and the airport is awesome"
Khuyết điểm: "good"
Ưu: "Nothing, weren’t even allowed on the plane."
Khuyết điểm: "Should have let me on the plane."
Khuyết điểm: "Seating"
Ưu: "Nothing to say"
Khuyết điểm: "See the comments for — the flight from Kochi to Dubai In reality — much worst"
Khuyết điểm: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Khuyết điểm: "Luggage claim in chennai airport is horrible"
Ưu: "Comfortable seats. Good food."
Ưu: "Crew was great."
Khuyết điểm: "On such a long flight from Dubai to Boston, the seats in coach were criminal! Way to narrow, not enough distance to seat in front of you, seats do NOT recline enough to be able to relax & get needed rest, no footrest & way overcrowded. Although the price was good, we truly suffered on this trip."
Khuyết điểm: "So many people were ill near me and the 14 hours of journey was crazy with such curcumstances around you.Those people should not have allowed to board"
Ưu: "Full plane. Boarding could have been easier with two entry points into the plane"
Khuyết điểm: "Plane was late leaving but made up time."
Ưu: "It was ok"
Khuyết điểm: "Love Emirates airline"
Ưu: "On thiime.Good Meal. Professional flight crew."
Ưu: "Early landing great service loads of legroom as am 6ft 5"
Khuyết điểm: "N\a"
Ưu: "The a380 business class was the greatest flying experience I ever had. Second to NONE! Must try and book if possible. I fly a LOT and this was just absolutely amazing."
Khuyết điểm: "Nothing really! Although they do run out of food options so sit as far in the front as possible."
Khuyết điểm: "Child kicking seat from behind for entire flight"
Ưu: "Plane was clean, on time and pleasant seats. Staff was attentive but not exceptional. We landed early! WiFi was free for a bit but very slow. Variety of entertainment was excellent."
Khuyết điểm: "Entertainment system was excessively complex for no good reason. Seats were about average for business class. Screens were older and too far. Sound system was subpar."
Ưu: "Tv and kids movies , crew were nice"
Khuyết điểm: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Ưu: "Comfortable overall, not much turbulance"
Khuyết điểm: "Nothing"
Ưu: "Everything other than food"
Khuyết điểm: "While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end."
Ưu: "Good service upon check in and in flight."
Khuyết điểm: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Ưu: "Even going in economy and almost at the last seat, I almost didn't realize that!"
Khuyết điểm: "They lost one of my bags. I had to file a complaint with emirates office."
Khuyết điểm: "Entertainment was not up to date."
Khuyết điểm: "Flight change"
Ưu: "Good food."
Ưu: "Service from staff"
Khuyết điểm: "Disembarking for passengers needing wheelchair was prolonged and cumbersome; As a result,my one suitcase was lost by another passenger picking up my bag and I ended up spending 3 extra hours at the airport completing formalities!"
Ưu: "Emirates are very good"
Khuyết điểm: "Fly Dubai is not good and poor service"
Khuyết điểm: "option to provide some vegetable sandwich must be there for vegetarian people"
Ưu: "I enjoyed the wide selection of movies and tv series. I think the food is the best out of all the airlines and I enjoy flying with Emirates."
Khuyết điểm: "When I boarded my flight, a man and his family took my seat and forced me to sit in the middle of two very large men and made my 7 hour flight very uncomfortable. I purposely chose that seat for leg room and even though business class was empty, they could not provide me with a different seat."
Ưu: "The excellent service and the very attentive cabin crews."
Ưu: "I really recommend this airline. Is worth every single dollar that you pay. Everything is exceptional, the service magnificent, the food is good but the beverage choices are great quality. We really love everything about to travel in Emirates. We are considering to use this airline every time that our destination works."
Khuyết điểm: "Since they pick up at your house until we landing you feel VIP"
Ưu: "Good entertainment system and nice staff."
Khuyết điểm: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."
Ưu: "I loved the idea that i was considered for an upgrade it felt special and i thank the staff and the airlines for being so considerate and kind."
Khuyết điểm: "Honestly, i cannot think of anything specific except that it was very chilly inside the business class."
Khuyết điểm: "After exhausting flight I don't know what else to say"
Ưu: "The service"
Khuyết điểm: "Nothing"
Ưu: "Great lounge for business class. Great staff. Good food on plane in business class."
Khuyết điểm: "Long lay over between flights"
Ưu: "Seat comfort Free booze"
Khuyết điểm: "The fat guy farting in front of me"
Ưu: "Had salmon which was amazing"
Ưu: "The crew were friendly."
Khuyết điểm: "wifi wasn't good - I couldn't connect. Wine choice wasn't good (white). Would have preferred a sav blanc"
Ưu: "Once again, the food and entertainment selections were what I liked the most about the flight."
Khuyết điểm: "The crew were a bit impatient with the passengers. There was a lady travelling with an infant, and she was not sure how to fasten the seat belt on the baby. It seemed to me that the stewardess was impatient in dealing with the passenger."
Ưu: "Spacious, great service, amazing entertainment selection. Food on the return leg from Dubai to Seattle was bland and not tasty. Uninspired. But the leg to Dubai from Seattle is great food. Very tasty"
Khuyết điểm: "India to dubai had poor Intertainment system"
Ưu: "The seat was comfortable."
Khuyết điểm: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."
Ưu: "Every thing , service , taking off and landing ."
Khuyết điểm: "Nothing , every thing was perfect"
Khuyết điểm: "food"
Ưu: "Excellent service, as expected."
Khuyết điểm: "Delayed by an hour, was not communicated properly at the airport."
Khuyết điểm: "I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic ."
Ưu: "Fresh food, customer service"
Ưu: "The stewards were really fantastic, and what started out as a delay because of air traffic control, wound up landing on time. Really smooth flight."
Ưu: "It was on time."
Khuyết điểm: "The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram."
Ưu: "Crew amazing."
Khuyết điểm: "Food variety should be increased."
Ưu: "On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something."
Ưu: "The crew were amazing and attentive."
Khuyết điểm: "3 hours delay for a flight of 1 h 45 min"
Khuyết điểm: "The flight was three hours late."
Ưu: "Amazing crew. Very attentive and great service. Wonderful flat bed seats"
Ưu: "Reverse herringbone seating is always one of my business class seating favorites. The crew was quick and efficient. We arrived on time for both the outgoing and return flights."
Khuyết điểm: "Food was lacking. Our outgoing flight had much better food than our return. For example, they provided two or three snack options on the outgoing flight. They only had an asian soup for our return. Since we left at 1:00 am, I slept through the dinner and woke up about six hours later quite hungry."
Khuyết điểm: "They did not provide water very frequently in flight. Food was satisfactory."
Ưu: "Friendly and efficient staff."
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Khuyết điểm: "Slow and old entertainment system. Bad seats"
Ưu: "Over all the customer service was accommodating."
Khuyết điểm: "Never received a notification for flight delay. Online communication was never established"
Ưu: "The overall boarding arrangement is smooth. Crews are friendly."
Khuyết điểm: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Ưu: "Excellent meals, excellent entertainment system, great staff"
Ưu: "The staff and there were great movies on the flight."
Khuyết điểm: "That you had to special order vegetarian options or they wouldn’t have any sometimes, and I couldn’t online check in so I couldn’t make the special order."
Ưu: "Other than loading and lack of information, the in-flight service was world class."
Khuyết điểm: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"
Ưu: "Helpful and friendly crew"
Khuyết điểm: "never enough leg room in economy!"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "Not much to like particularly for this flight."
Khuyết điểm: "The crew was a bit rough."
Ưu: "The flight attendants in the airplane, both going and coming back to my destination were very nice. I really appreciated their hard work and attentiveness."
Khuyết điểm: "At the HK airport the lady attending the check in, I believe her name is Tammy, I could not understand exactly what she was asking me to do because her voice was so low and her English was not clear. When I did not comply to what she was asking she very rudely did what she was asking me to do yet I could not hear or understand her. She even rolled her eyes. Very uncalled for and rude."
Ưu: "The crew was polite, caring and friendly towards passengers. I had a pleasant time during the long flight. The food options were good."
Khuyết điểm: "Cup noodles were not really a good snack idea given the fact that we were sitting in a closed environment. The smell was too much for such a long flight..."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Khuyết điểm: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."
Ưu: "Very good service. Professional and friendly"
Ưu: "The seats were comfortable in both flight , HK airport is clean , washroom are clean ,"
Khuyết điểm: "The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!"
Ưu: "Great service from flight attendants."
Ưu: "Friendly and helpful crew. The food was pretty good and the flight was so smooth that I slept for about 10 hours of our 16 hour flight. Can't wait to fly Cathay Pacific the next time I fly to Asia!"
Ưu: "Improve quality of the food."
Ưu: "Speed of the plane Food choices Crew"
Khuyết điểm: "Seat comfort and leg room of economy class cleanliness of the toilet during flight"
Ưu: "On time. The crew on"
Khuyết điểm: "No inflight entertainment. Zero. Bad. Crew is not as nice as Cathay Pacific. English not as good."
Ưu: "Decent crew"
Khuyết điểm: "Bad food"
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "My husband fainted twice and they are so nice to accommodate my husband to the first class section so he can rest and sleep well! Amazing crew and I thank each and every one of them for their concerns and kind heart!"
Ưu: "Customer service and food was great"
Khuyết điểm: "Planes are old do not have larger entertainment screens and don't have wi fi"
Ưu: "TV controls user-friendly. Many choices."
Khuyết điểm: "Cramped seats, especially when people in front lean back."
Ưu: "The crew was polite and efficient."
Khuyết điểm: "I had requested special vegetarian meal. Although I did receive this meal, it was barely a meal, the full course was not provided. Only the main course and salad was provided. The bread(bun) and dessert were missing. It's not clear to me why vegetarians would be deprived of a full course meal."
Ưu: "Thank you for your services."
Ưu: "Pilots were great! Flight staff didn't seem to care much. Didn't hand out water or juice. When asking for it it seemed like a problem. Wasn't impressed."
Khuyết điểm: "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."
Khuyết điểm: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."
Ưu: "The crew was more than accommodating. The little amenities helped for such a long flight."
Khuyết điểm: "16 hours in economy. There is no way to be comfortable on any plane."
Ưu: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal."
Khuyết điểm: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia. Staff need to take control of the plane and have people prepare for take off a lot quicker than they do. I only experience this with Cathay and not other Asian airlines."
Khuyết điểm: "Need a little extra leg room"
Ưu: "This is a new Airbus very similar to Boing 777. All seats in Business class are isle seats. I also needed assistance which was also excellant cutting my time in Hong Kong from 1-1/2 hour to less than 1/2 hour."
Ưu: "Shorter flight airplane much nicer"
Ưu: "Cathay Pacific is an amazing airline with the best economy service and best in-flight entertainment I've ever encountered. They really make you feel comfortable on lengthy trans-Pacific flights, and their hub in Hong Kong is spectacular."
Khuyết điểm: "Nothing"
Ưu: "I had difficulty finding my booking reference on cathay website until it was very late. I am marco polo member but that was picked up late so my meal preferences were not picked up. Also we had pork sausage for breakfast to me one of the items tasted sumilar to beef and not pork. I would prefer that all meat sources be listed so i can make an informed choice"
Khuyết điểm: "See above otherwise it was good"
Khuyết điểm: "Flight in hongkong had a 10 hour layover and I was not helped with the hotel fees. Landing in JFK my flight was delayed 3 times then finally cancelled. I was asked to go to LGA for an 830 flight to PIT. The airline did not help cover any transport fees (IT WAS $14 USD!) Seriously?! And the bags did not get changed to the other terminal. Once I got to LGA my flight was cancelled and I was rebooked for the next morning. The airline did nothing to help me with a hotel or transport, absolutely nothing. I arrived at the airport for the 12:30 flight but that was delayed until 2:30 then 3:30 then 4:30 and eventually took off at 5:30. I was given no sympathy from any of the staff I interacted with. Everyone was rude to me, I did my best to remain civil and did not at anytime raise my voice. Although, looking at other customers it seems if I had made a fit or raised my voice I would have gotten better service. Absolutely ridiculous, I am never flying cathay again."
Ưu: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."
Ưu: "The aircraft is a marvel."
Khuyết điểm: "The food is a bummer. No coffee, no tea, no beverages. What's the point? How eating a stew is different from eating a small sandwich? What's the reason? Nobody care to explain..."
Khuyết điểm: "everything...terrible airline"
Khuyết điểm: "delayed flight management"
Khuyết điểm: "Everything was good"
Khuyết điểm: "nothing"
Ưu: "Seats were confortable, new plane, the crew was attentive, food was great."
Khuyết điểm: "Need to update the movie library, the category with the new movies is probably a year or morw old."
Ưu: "So far nothing. Plane from Ukraine was delayed by 2 hours and we missed our connecting flight to Washington DC. Now we have to spend a night in Istanbul and missing the event that we had to attend on Feb 26!"
Khuyết điểm: "Would be better if flight waited just 15 min to let passengers from delayed flight to get on board"
Ưu: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."
Ưu: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Khuyết điểm: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Ưu: "Food, clean plane, Nice staff"
Khuyết điểm: "Flight delayed missed connection lost bag"
Ưu: "The food was great for airline food."
Khuyết điểm: "I didn’t get upgraded to 1st class. ☺️"
Ưu: "The bathroom was clean in the beginning of the flight. Speak some English ."
Khuyết điểm: "Their crew wars lazy . In 12 h flight I got coffee only once . The food was ok, bread was old. Airplane was dirty. Called for flight attendant but had to go to look for them by myself . By the end of the flight there was hardly any jews laughed and no Lamons. The plane was not ready to be full Of people."
Ưu: "Food excellent,crew are friendly, polite."
Khuyết điểm: "Nothing"
Ưu: "The food and the staff are excellent. 90% of the time I can get an exit row seat as I am 6 foot 2. I fly Turkish airlines frequently. This time the plane was full, so I understand that it was not possible."
Khuyết điểm: "A passenger and his wife were not seated together, so the passenger wanted to stand in the isle and talk to his wife over the top of me for significant portions of the fight. In a full flight keeping passengers out of the isle os key. I know this was a difficult flight for the crew."
Ưu: "I was very much impressed with the care and attention of people concerned about me boarding my plane on time once I reached the boarding gate."
Khuyết điểm: "The difficulty I encountered in discovering and finding my boarding gate in Boston."
Ưu: "Friendly and helpful flight attendants, delicious food, great movie selection."
Ưu: "On time, hard working staff."
Khuyết điểm: "The usual dislikes: economy seats, crying babies, body odor of other passengers."
Ưu: "didn’t like anything"
Khuyết điểm: "Very uncomfortable craft with not enough space, the man sitting in front of me was lying on my knees for the whole trip even during service. I couldn’t watch TV ‘coz it was just in front of my nose."
Ưu: "The best trip! Thk"s! Good luck,T.Airlines!"
Khuyết điểm: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "Excellent service, food, and entertainment options!"
Khuyết điểm: "The flight was canceled!"
Ưu: "They crew were very pleasant and polite. It was one of best flights I have had."
Khuyết điểm: "They're wasn't anything I didn't like."
Ưu: "Turkish Airlins is so wonderful, and I really appreciate being treated like a human being at IST (unlike Schipol, De Gaulle, other airports to connect at around Europe)."
Ưu: "It was a short flight. Lemonade"
Khuyết điểm: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"
Ưu: "Arriving safely"
Khuyết điểm: "Seats horrible, food not eatable, poor service"
Khuyết điểm: "The service was very professional."
Khuyết điểm: "All was fine."
Ưu: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Khuyết điểm: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"
Ưu: "Freebies gifts"
Khuyết điểm: "Nothing"
Ưu: "Early arrival by full 30 minutes--great."
Khuyết điểm: "Crying babies, but not airline's fault."
Ưu: "I liked it that I was able to check in online and choose my seat."
Khuyết điểm: "My trip from Zurich to Istanbul would have been okay if it weren't for the screen that was not working. It did not work and I hated not having to do anything else besides eat and sleep."
Ưu: "Average good service, food"
Khuyết điểm: "Entertainment. Poor movie choice, headphones not good"
Ưu: "Food, entertainment, and crew were great!"
Ưu: "Nice little commuter plane from one destination to another. Nothing particular fancy or negative to say other than a good charter plane to get to your layover for the final flight back home."
Khuyết điểm: "Not having a jet bridge and having to board a bus to get to the plane."
Khuyết điểm: "Staff was rude, was so bad cannot even use word customer service to describe it"
Ưu: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"
Ưu: "The flight attendants were pleasant and very attentive. Great meals."
Khuyết điểm: "Had trouble with the seat leaning back on one of glights"
Khuyết điểm: "Everything was really good"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "A great crew"
Ưu: "Aside from the crew and their patience, nothing"
Khuyết điểm: "Everything aside from the crew"
Khuyết điểm: "No TV's, but ok it was a short flight."
Ưu: "Food was excellent. Service was awesome."
Khuyết điểm: "Nothing."
Khuyết điểm: "We stayed on plane for long time before it took off, and we arrived late, food was not good"
Khuyết điểm: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Ukraine
Khẩu trang bắt buộc
Cần đeo khẩu trang khi lên máy bay, khẩu trang được cung cấp cho các chuyến bay từ Ukraine
Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Ukraine
Xét nghiệm trước khi bay
Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay từ Ukraine
Linh hoạt huỷ đặt
Miễn phí cho việc thay đổi vé. Tìm kiếm những chuyến bay linh hoạt từ Ukraine