Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Khao Lak
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Tám||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 5%.|
Mùa cao điểm
|Tháng Tư||Thời gian bay phổ biến nhất với mức giá tăng trung bình 6%.|
Giá trung bình cho khứ hồi
|4.182.613 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|2.572.907 ₫||trở xuống|
Giá tốt cho một chiều
|1.344.756 ₫||trở xuống|
Bạn không thể bay trực tiếp đến Khao Lak. KAYAK khuyến nghị bạn nên bay đến Thị trấn Phuket (HKT) (64,3 km từ Khao Lak). Từ đó bạn có thể thuê ô-tô hoặc đi taxi.
Sân bay gần nhất là Thị trấn Phuket (HKT) (64,3 km). Sân bay khác gần đó là Thị trấn Krabi (KBV) (104,04 km), Surat Thani (URT) (109,58 km) or Mueang Ranong (UNN) (126,21 km). KAYAK khuyến nghị bạn nên bay đến Thị trấn Phuket.
Sân bay Thị trấn Phuket cách trung tâm Khao Lak 64 km. Xem trên bản đồ.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Khao Lak.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Khao Lak có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Khao Lak với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Khao Lak trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "-"
Ưu: "I have always enjoyed flying on Singapore Airlines. There were no delays on my connecting flight coming out of Tokyo to Los Angeles. The huge plane was like flying in a small "transportable town.""
Khuyết điểm: "I had a long connection wait in Tokyo, but that was not too bad since I got a great price on the round trip ticket - less than $700!"
Ưu: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Khuyết điểm: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."
Ưu: "This was probably the best check-in I had. The ground attendant was extremely friendly and helpful. She kindly moved me to the exit seat and made sure I was sitting in aisle seats for the rest of my three flights. All until boarding the process was quick and breezy. In flight, the attendants were professional and friendly. Always smiling and helpful. The entertainment section and food were superb."
Khuyết điểm: "The only negative thing was that boarding of this flight was late and the gates were switched about 40 minutes before boarding. This was due to the fact that the plane arrived a bit late. None the less, we arrived to Singapore on time and everyone made their flights."
Ưu: "Staff were very friendly and a pleasure to fly with"
Khuyết điểm: "Serving sizes were substantial but not to my liking."
Ưu: "Airplane itself. Food is good."
Khuyết điểm: "Toilet :("
Khuyết điểm: "plane was cold inside brrr"
Ưu: "The crew and the entertainment is really good"
Khuyết điểm: "the food was horrible and the flight was delayed"
Ưu: "The flight attendants were helpful and kind, and the flight was comfortable and even luxurious (I love the hot towels they provide at the beginning!)"
Khuyết điểm: "The boarding process took a long time"
Ưu: "The service was outstanding! All of the flight attendants were amazing!"
Khuyết điểm: "A comfort kit on a ultra long haul flight goes a long way"
Ưu: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Khuyết điểm: "the food is disgusting"
Ưu: "Crew were amazing and great entertainment"
Khuyết điểm: "Boarding could be better"
Ưu: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Ưu: "The crew members were really nice and accommodating."
Khuyết điểm: "Need more entertainment selections."
Khuyết điểm: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Ưu: "Wonderful trip, Super nice Crew , perfect meal , great entertainment system"
Khuyết điểm: "Can not be topped up"
Ưu: "They were very generous with food and drinks. It was a pleasant flight."
Khuyết điểm: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Ưu: "Crew was okay"
Khuyết điểm: "Did not get the food I chose. Seats were not clean and clumsy"
Khuyết điểm: "I think the food in our flight was not that good.."
Khuyết điểm: "Reservation online"
Ưu: "Efficiency, good."
Ưu: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Khuyết điểm: "The A380 was probably SQ's oldest one, which that was a newer plane."
Khuyết điểm: "Food could have been better."
Khuyết điểm: "My moslem meal selection wasn’t provided onboard"
Ưu: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Ưu: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."
Ưu: "Entertainment ok but not newest, boarding smooth, food ok"
Khuyết điểm: "Long waiting time for baggage, food not exceptional"
Ưu: "The attentiveness of the flight attendants and the new plane."
Ưu: "Punctual flight with friendly crew."
Ưu: "The flight attendants were nice, attentive and joyful!"
Khuyết điểm: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Khuyết điểm: "Too much stop over"
Ưu: "The crew and the little things like blanket, pillow, hot towels etc that is just standard. The food was great except the bread rolls Entertainment system was fantastic"
Khuyết điểm: "They seemed to miss a whole section with immigration cards which delayed my party of travellers when we landed. The recline of the seat is huge, great for those wo recline, not so great for the person behind them"
Khuyết điểm: "The desserts. The bun."
Ưu: "Spacious economy class seating and great service"
Ưu: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "Boarding, friendly crew"
Khuyết điểm: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Khuyết điểm: "leg space"
Ưu: "The serivce was amazing. Also it was clean and the food was great."
Khuyết điểm: "Service"
Ưu: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Khuyết điểm: "Nothing bad to say about this flight. Great airline."
Ưu: "Crew was friendly and whole on ground process was efficient."
Khuyết điểm: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Khuyết điểm: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Khuyết điểm: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."
Ưu: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Ưu: "SQ always has top quality service and that came through today."
Ưu: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ưu: "Overall just a really great experience."
Khuyết điểm: "Nothing negative to report."
Ưu: "Very good"
Ưu: "Great crew and very attentive"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Khuyết điểm: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Ưu: "Bathrooms are clean. They gave you some bread and snack and water for a 2 hr ride."
Khuyết điểm: "Food was cold - maybe can do room temperature but happy they feed you."
Ưu: "On time"
Khuyết điểm: "All was ok"
Khuyết điểm: "The food doesn’t taste good"
Ưu: "The crew was excellent, very attentive. Liked the movie selection."
Khuyết điểm: "The food can be better. Not much entertainment"
Ưu: "love EVA, great airline, attentive stewardesses and comfortable seats in premium economy.."
Khuyết điểm: "wanted to upgrade from premium economy to business, but from taipei to houston was $3800 extra, after i already paid $1500 for premium economy. they never have business class full so don’t know why they don’t come down on their fares. i was quoted initially $1500 but then the tix agent called and told me the news..."
Khuyết điểm: "Great flight, and food was pretty good as well."
Ưu: "I slept all the way"
Khuyết điểm: "Boarding seemed hectic. Instead of boarding by row, it seemed like everybody at once."
Ưu: "It's hard to get a flight out of Vietnam one-time using their cheap local carriers so I went with an international brand. At $200 roundtrip, I was worried there were going to be a bunch of charges for things as well as delays. But low and behold, UNI/EVA seems to have figured out cheap tickets that run on schedule and includes all the normal perks like luggage. 1:50am flight is perfect, left Vietnam on time and even arrived in Taipei ahead of schedule! I would definitely fly them again."
Khuyết điểm: "My only complaint is the lighting. There is too much going on in the cabin for a 1:50am flight. I wish they wouldn't serve food and not turn the lights on and off as its difficult to sleep. Also the flight attendants were very peculiar about just how much my bag was under the seat."
Ưu: "Veggie food delicious"
Khuyết điểm: "No"
Ưu: "Very much"
Ưu: "Efficient boarding, on time flights and newer 777’s that are clean. Staff was very courteous and attentive. This was my first travel to Asia and I didn’t know what to expect with this airline. Truly impressed!"
Ưu: "check in, assistance, efficient, clean, all good"
Khuyết điểm: "The way the ( check in process ) Manila"
Ưu: "service was fantastic"
Khuyết điểm: "I am a small person and the head rest were a little too high"
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "We like the service the attention of the whole thing this second time we fly with them we no complaints of anything"
Khuyết điểm: "We like every thing about Evaair"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Ưu: "Great food & entertainment choices"
Khuyết điểm: "The crew should have been more accommodating as I have a broken ankle and am in a cast and have to walk with crutches. It is painful and the only thing that helps the pain is to have it elevated. The crew was not accommodating to help me switch seats to one with more leg room."
Ưu: "Trip was on time, food was decent, restrooms were kept clean, very friendly crew"
Khuyết điểm: "Chairs in economy are not the most comfortable"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Ưu: "Very impressed with the plane amenities and features. Delighted with the warmth hospitality of the crew."
Ưu: "The staff was very kind and helpful. The flight was more comfortable and enjoyable than I had expected. The food was also surprisingly good."
Khuyết điểm: "Please update more new movies and musics"
Khuyết điểm: "Do you train your stewardesses not to smile? I had a series of brusk interactions. Not that it mattered too much, but it was a bit odd."
Ưu: "The service is good!!!"
Ưu: "Was given emergency exit seating. .. More leg room. .."
Khuyết điểm: "Could not recline. ..Could not sleep in upright seating. .. Passenger behind me had no leg room. ..."
Ưu: "food is ok."
Ưu: "Entertainment system was nice."
Khuyết điểm: "Seats not comfortable. Staff not friendly."
Khuyết điểm: "None"
Ưu: "We got the emergency exit seats that gave us leg room."
Khuyết điểm: "That was not fish that they had served us. We ate around the actual entrée. As a larger person the seats a pretty tight"
Ưu: "I like the free flight entertainment which made time pass by faster. Food was good and restroom was kept cleaned."
Ưu: "Seats, staff, customer service"
Khuyết điểm: "Food wasnt awesome."
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Ưu: "Good Food both ways both meals. Good AC."
Khuyết điểm: "Movie selection."
Ưu: "The Crew was good but I think that they are not allowed to give any drinks, food or water or wine They need to improve their services"
Khuyết điểm: "Food and drinks were not good at all and not enough They need to improve that"
Ưu: "The check in staff were nice"
Khuyết điểm: "Food was horrible, the food from the outgoing flight gave all 3 of my family members food poisoning. Entertainment system didnt work for one of the flight, i asked the flight attendants twice and they didnt seem to care."
Ưu: "Leg space in economy was good, seemed to be more than on some other airlines."
Khuyết điểm: "Cabin crew does not seem to be very happy as smiles are hard to find on the flight."
Khuyết điểm: "My seat was right by the bathrooms so every time someone went in it woke me up through the whole flight"
Ưu: "Couldn't have been better. We are sold. Goodbye United..."
Ưu: "The comfort of the chairs and extra blankets were a plus!"
Khuyết điểm: "There wasn't many movies or shows"
Ưu: "Great leg room"
Khuyết điểm: "Very good"
Ưu: "Great Movie selection on the plan; great meals; good services"
Khuyết điểm: "Doesn't have foot rest"
Ưu: "Crew at great and professional. Delicious food options. Good entertainment. for economy, good amount of leg room."
Khuyết điểm: "I made online check-in, paying the bags and seats in advance (additional total HKD 544 for two person). However I missed the check-in for bags with 5 minutes. They refused to take the bags and told us, we can get on the plane without bags if we want. They did not show us any solution so we missed the plane and have to buy ticket for the next day for almost the same price. For that plane they accepted the payment for bags but refused to give the priority seats which I have payed for the plane that I did not board. Be aware that they do everything to charge you extra money!!!"
Khuyết điểm: "Plane was delayed. There was no notification from staff. Display said "gate closed" but plane hadn't even arrived yet!"
Ưu: "Make sure you pay for checked in luggage online and not at the airport. The price difference is quite a bit."
Khuyết điểm: "Expensive fees for checking in luggage"
Ưu: "Crew and flight was ok."
Khuyết điểm: "The extreme surplus on the weight of the luggeage is not in line with other agencies when traveling out of europe. Or the minimum of 15 kg is too low, not in line."
Ưu: "I liked that I got preferred boarding and that we left on time"
Khuyết điểm: "I didn't like that I had to pay for a checked bag, that information was not easily or clearly disclosed on the ticket. Traveling in another country made it difficult and I was frustrated about thAt. Not to mention that I had to lay for a coffee. I understand maybe not serving food (although competitors even on a shorter flight), but there should be a complimentary drink."
Ưu: "staff was nice"
Khuyết điểm: "had to pay for food which was mediocre"
Khuyết điểm: "AirAsia will charge you for assigned seating, will charge for checked bags over 15 kilos, and the seats were very close together (almost no leg room, even for someone who is 5'2 it seemed very narrow.)"
Ưu: "Crew was very nice and friendly"
Khuyết điểm: "They changed the gate 3 times and we along with many others almost missed our flight. Charged us a high fee to check in our luggage and the seats were the smallest and tightest out of any airline I have ever flown with."
Ưu: "on time"
Khuyết điểm: "Charge $165 to check in 2 bags on a domestic flight. Was not expecting to pay this when checking in. Did not have this with other airlines. Had to wait in several lines to check-in. Kiosk did not scan cell phones very well."
Khuyết điểm: "Confused about extra charge for checking a bag."
Ưu: "crew followed covid-19 protocol very well"
Ưu: "Not much"
Khuyết điểm: "The check in, the ticket agent the service at baggage window the fact they over charge me for baggage the attitude and unwillingness to help or answer questions will never fly this airline again"
Ưu: "From Check-in through Boarding and the flight it was like a dream, full flight even departed early."
Khuyết điểm: "It just does not make any sense to me that I would need to leave the airport, collect my piece of luggage, to then go back on the boarding pass/baggage kiosk, to then get on a larger line to drop off my luggage to then go to another desk where I needed to take a number to pay for my suitcase. I’ve traveled all over the world and have never experienced anything like this before."
Ưu: "Quick security, on time"
Khuyết điểm: "The seats were really tight, no drink was offered and no entertainment"
Ưu: "Sat in takeoff queue on runway for 25 mins due to traffic. Not the airlines fault however!. Budget flight and you get what you pay for. Would happily recommend and use again."
Khuyết điểm: "Squeezy legroom."
Ưu: "On time, well organized, timely service."
Khuyết điểm: "Seats are big congested. But pushback makes up for it."
Khuyết điểm: "Legroom"
Khuyết điểm: "Seat are to narrow"
Ưu: "Punctual and smooth."
Khuyết điểm: "Too little leg room."
Ưu: "Small plane with no complementary food, snacks or drinks. Didn’t mine since it was a short flight."
Khuyết điểm: "Usually not on time - frustrating."
Ưu: "Hot seat was roomy."
Khuyết điểm: "Bought fully flexible ticket with express boarding but we were all loaded onto the same boarding bus so there was no express boarding. Everyone gets off the bus at the same time."
Khuyết điểm: "............,.....................................h"
Ưu: "Flight left early and arrived early. Had an entire row to my"
Khuyết điểm: "Crew was rude. I've flown all over the world and never had a crew member stand over me to ensure I TURNED OFF my phone. Rude service. No entertainment on a 2 hour flight. Will never fly with AsiaAir again."
Ưu: "They heard you on like some of the other Asian-based airlines."
Khuyết điểm: "No TV screens. No food or drink."
Khuyết điểm: "Barely any leg room, very tight for average to small sized people. Can't image what tall people do..."
Khuyết điểm: "For tall people - there isn't very much leg space, but this was OK for a short flight"
Ưu: "Quick boarding"
Khuyết điểm: "No water or refreshments. Had to pay extra for whatever you wanted. Including water."
Ưu: "We boarded quickly. It was cheapish."
Khuyết điểm: "Unfriendly staff, poor piloting, really small and uncomfortable seats, no entertainment."
Khuyết điểm: "nothing"
Khuyết điểm: "Expensive, hot delayed, would not let us do check inn together (we were traveling 5 friends) specially my booking disnt include luggage so I had to pay extra when checkin in."
Khuyết điểm: "The pilot Disney inform about the duration of the flight and didn't warn about upcoming tribulations."
Ưu: "We were connecting and the connecting flight was late and the CSR held the plane just for us."
Khuyết điểm: "Once on board the crew was horrible. Because of the problem, some other groups of people decided to take our seats to spread out. So I just took the seats immediately available to us that were open. The flight attendant decided to check our boarding pass to see if we were in the right seat, and of course we were not (because the other people decided to take our seats as we were the last to board). I figured this was just fine. We even paid extra for the assigned seats but for the sake of getting the flight going due to our tight connection, we took the nearest available seats. Unfortunately, a group of 6 people had to take 5 minutes to rearrange the seats because the flight attendant "insisted" we take the seats on our boarding pass. It would have been much easier if the crew would have just let us take the seats that were available instead of trying to rearrange the other group."
Ưu: "Flight was cheap"
Khuyết điểm: "Extra high baggage fees No onboard meals/snacks, even shorter flights had meals Rushed boarding, uncomfortable seating"
Ưu: "The crew was efficient for getting everyone settle and take off in no time!"
Khuyết điểm: "Need to change the carry on bag to 15 kg! 7 kg is not efficient!!"
Ưu: "Good food warm service"
Ưu: "Relatively on time"
Khuyết điểm: "No food. Small seats. Late boarding"
Ưu: "It felt like the cabin was not pressurized correctly. My ears were plugged for hours after the flight and I had a bad headache. Our travel companions also thought the cabin pressure was not right."
Ưu: "Very attentive crew, good food, on time arrival."
Ưu: "everything was as described and expected... economical and reliable"
Khuyết điểm: "not even a peanut or water... know before you go!"
Ưu: "Plane ride was adverage"
Khuyết điểm: "Squished buss ride to plane, had to pay for one checked bag"
Ưu: "Just about everything. very smooth operation."
Ưu: "Landed safely."
Khuyết điểm: "Flight was delayed multiple hours without notice. A one hour flight became an 8 hour journey. Seats were small and uncomfortable. I was sitting next to a host of characters that were all concerned they would miss their connecting flight. No tv or entertainment on seat."
Ưu: "Charged for water."
Khuyết điểm: "They charged for water"
Khuyết điểm: "The check in people are out there to collect money from people by lying and scaring us that our hand bag won't fit in their compartment. The hand bag that fits in every single airlines that we have been on... Wont fit in air Asia. So basically they made me pay extra fees and then let me take the bag. It was such a disappointment on our vacation. Never air Asia again."
Khuyết điểm: "Caution if you wait to pay for luggage at the terminal, you willget robbed. A 22kg extra bag cost $280 USD . More than the cost of 3 passengers to fly from Bangkok to Pucket"
Ưu: "The online system did not work and we were asked to pay 900 for each 15kg suitcase."
Khuyết điểm: "2 hour flight with no drinks."
Ưu: "Worst airline I've ever traveled on, their baggage fees are excessive their flight was a disaster it was delayed they didn't give us any information checking in was horrendous they were very disorganized. Their seats are tiny I am 5 feet 6 inches and I barely fit comfortably. Honestly I will definitely avoid AirAsia in the future I I traveled on many other airlines and found this to be the worst."
Ưu: "The flight itself was not bad."
Khuyết điểm: "Did not notice that the flight did not come with a checked bag. We had 7 adults plus a infant. The flight itself was reasonably priced compared to others when we went to check the baggage they said we had to pay separate which was news to me and ultamitly my fault for not catching that as I was booking it. In Thailand my wife who is Thai tried to figure out the situation and the person at the check in desk was very rude. We are used to having a checked bag for an infant but half the size of a adult ticket so our infant bag. So we had 10kg bag for my daughter then the rest of our luggage at the 15kg weight. We ended up having to pay for 900baht per checked bag up to as many adult tickets. But they counted our first bag as a adult ticket so at the end we had one extra 15kg bag at which they charged us excess baggage fee of 400baht per kg... They would not let us switch the order of the bags so the smaller of the bags would fall in that category. So our baggage price was much more expensive then the initial flight itself. It would not have been that bad but the guy that we had to deal with was very rude on top of all that sudden news. If the customer service was better and more polite it would have been much better to deal with."
Ưu: "Crew was friendly and smiling throughout the trip."
Khuyết điểm: "The flight was delayed for one hour because the plane arrived late, but there was no notice about it, or any type of announcement about the delay"
Khuyết điểm: "My itinerary said that I would be served dinner and I was not given anything, not even a bottle of water. I was also not impressed with the seats, they were very small."
Ưu: "friendly crew"
Khuyết điểm: "flight was delayed. had to change gate"
Khuyết điểm: "Staff was rude again, there is no room, they made us remove our ear buds for landing. You have no bag room in the back because the crew uses them instead. Won’t be using them again if I can avoid it"
Ưu: "Fast Check In and Boarding."
Khuyết điểm: "Totally no services for the passenger and seats are not comfortable."
Ưu: "Fast boarding and unboarding"
Khuyết điểm: "My knees and back are broken"
Khuyết điểm: "At least offer your customers some water wow"
Ưu: "The plane had wings"
Khuyết điểm: "They decided to combine the flight with 3 other flights and delayed the flight by 3 hours. They did not tell us any of this until we had already checked in. An email or text update would have been nice so we could have notbwaisted 3 hours waiting at the airport."
Khuyết điểm: "I made a mistake by booking the incorrect time for my flight - within five minutes I tried to rectify this. I could not get any assistance from Kayak (will never use their service again) so I called Jetstar. I had to pay a premium to change my flight. Air Asia allows 24 hours to change or cancel a ticket for free and will be using their service in the future. Jetstar gave me a small voucher but I am not flying to any of their locations in the next six months so it is useless. will not use service in the future."
Khuyết điểm: "Flight was delayed. Didn't do much to make us feel better about it. Could've gave us a free meal because if they told me about the delay, i might've eaten something."
Khuyết điểm: "First they charged me almost $75 for the baggage fee, which for an international flight should be included. But I get it and happily paid that Now, they gave me a boarding pass from Bali to Singapore only, I thought, I would get the boarding pass of my onward journey at the gate in singapore. When I arrived at the gate, they asked me to go to a different area and get a boarding pass. Ok, i am still fine, so I ran to this are and reached at 1:45 PM ie 55 min before my departure time of 2:40 PM. Tye lady “Ms Nurul Aisha”, instead of helping me, started pointing fingers and saying its my fault and wated 15 mins in arguments and then she called the gate and wasted another 15 min in Chit Chat. Funally she said, its too late and you have to buy a new ticket! Is this a joke, in my knowledge this is a fraud and they should be held accountable. As I type this, i am stuck at Singapore airport, my hotel paymennt for today in Phuket (nearlly $800 is wasted) as I cant reach there now today and in addition, i would have to buy a new ticket. This is the worst airline and customer service, instead of helping me there lady said “Your are arrogant”, “Its your fault” etc etc"
Ưu: "On time"
Ưu: "the takeoff and landing was good, the flight was very smooth"
Khuyết điểm: "Nothing"
Khuyết điểm: "Just a glass of water would be so nice....but how can you lock someone in a metal tube for 2 hours or more and not give them a glass of water if needed....and to have to pay such a big price for a bottle of water is cruel.....we are talking water!!"
Ưu: "I had to postpone my flight and I couldn't make it so I canceled my flight and I didn't get the money back."
Ưu: "Easy transfer. Was late on first flight but luckily didn't miss the second one."
Khuyết điểm: "For some odd reason 3 our of 4 of party received food, but for the fourth person they said we didn't book a meal with the ticket. We bought all the tickets together and saw no place when booking regarding meal service. It wasn't devastating, just odd."
Khuyết điểm: "For some odd reason 3 our of 4 of party received food, but for the fourth person they said we didn't book a meal with the ticket. We bought all the tickets together and saw no place when booking regarding meal service. It wasn't devastating, just odd. Weird check-in process in Vietnam. Wasn't very organized."
Ưu: "staff was friendly"
Khuyết điểm: "I did not like the fact jetstar did not includ checked baggage for an international flight. i ended up having to pay about 55usd more. moreover no food no drink. i will never fly international with them again. after all i could of flew with some of the best airlines for the price i ended up paying."
Khuyết điểm: "Had no idea about the baggage charges. Kayak failed to mention. I will never book on them again."
Ưu: "The flight left on time and arrived on time. Those are key. One has to read the ticket terms carefully to see if you need to Add checked baggage at an extra cost. This is cheaper on line than at check-in."
Khuyết điểm: "The check-in was slow. It seems that as a budget airline they save by opening the queue only 2 hrs before the flight, rather than 3 hrs. They also have only a few counters. We queued about 45 mins."
Ưu: "Timely. No major problems."
Khuyết điểm: "Food was exorbitantly expensive. No entertainment. But I suppose that's what you get from a budget airlines"
Khuyết điểm: "The seats were very tight."
Ưu: "It got me there."
Khuyết điểm: "The carry on weigh of 70kg is total for both carry-ons. If you exceed that they will insist you check a bag and th fee was 50% of the total ticket. I've carried this same luggage all over the world and carried it on every time. It's not unusually heavy and fits easily in the overhead. This experience put Jetstar in the 'avoid' category for me."
Ưu: "The price."
Khuyết điểm: "Lack of English speakers.uncaring ATTITUDE."
Ưu: "The flight was short, which of course was not due to their effort"
Khuyết điểm: "1. We were unaware that we had to pay for ALL baggage. They made us pay before boarding, but they gave us a "special deal" to reduce the price to "only $110." 2. On our return trip, at which time we merely had a layover in VietNam on our way to Singapore, they required us to buy another entrance visa. Because we only had less than 3 hours before our next flight left, they "provided" the service for us - to the tune of $180 for each person!!! Meanwhile, a likewise-stranded passenger from Australia apparently did not have to purchase another single-entry visa. We felt totally ripped off."
Ưu: "It was all good."
Ưu: "On time. Nice crew"
Khuyết điểm: "Crowded seats. Not enough legroom. Paying extra for"
Ưu: "Good price"
Khuyết điểm: "0 entertainment for 4 hrs. Delayed bags"
Ưu: "no food and drink available in your flight infact water is also no provided so bad very bad experience"
Khuyết điểm: "no food and drink available in your flight infact water is also no provided so bad very bad experience"
Ưu: "efficient and comfortable seat. Pleasant flight attendant."
Khuyết điểm: "kids screaming, noisy passengers."
Khuyết điểm: "same as above"
Ưu: "It offers cheap flights but they make it up by charging for everything; baggage, food and drinks. Online check in is also restricted if you are a US citizen. There is no inflight entertainment other than watchibg the crew sell stuff."
Khuyết điểm: "They doubled my flight cost with one checked bag, served no complimentary food or drink, and couldn't speak English. They also didn't give me an immigration form which delayed me and caused problems at the airport. Chairs uncomfortable, overhead announcements unintelligible, no entertainment available whatsoever even if you're willing to pay, pretty bad overall."
Ưu: "Fairly cheap, but there are other nearly as cheap flights."
Khuyết điểm: "Nickel and diming to death. My reservation was put on hold as I did not pay for checked baggage. If you have to pay, just charge it upfront. Don't hold my booking ransom for it!"
Ưu: "Economical price. On time.Crew very friendly"
Ưu: "not all flight seat pitch is claustrophobically tight."
Khuyết điểm: "some flight seat pitch are claustrophobically tight. customers notice."
Ưu: "The flight was in time and the service is a standard, as normal for Low cost"
Khuyết điểm: "The head of the cabin crew should be told, that a little smile in her face would not hurt her at all, but would make a big difference for the passengers."
Ưu: "Comfortable seats, Fast efficient service. Value"
Ưu: "The fact that it was over once we landed"
Khuyết điểm: "Service. Mostly the fact that water costs nothing and it felt like some sort of shitty night club when I asked to not half to pay for a basic human necessity"
Khuyết điểm: "No tv to watch or even music to listen... seats are too small"
Khuyết điểm: "Given contradicting advice by telephone support prior to flight"
Ưu: "Right on time!"
Khuyết điểm: "Crazy prises for luggage. Left my creams, knife and nail cutter at the airport to have carry on. Didn't notice that the luggages are extra. Cheap mentality.. Crew are really cool, especially in Jakarta check-in desk."
Ưu: "Flight attendant very courteous on getting me an exit row seat (for a price of course). Regular coach seating legroom was ridiculous. Knees touching seat in front sitting straight up. Exit row very roomy. Cheesy/tomato sandwich pretty tasty."
Khuyết điểm: "In flight Mgr spoke English so rapidly that it was extremely difficult to understand her."
Khuyết điểm: "No free drink, not even water"
Khuyết điểm: "1.Overcharging my luggage in the check in counter. 2.Rude crew. 3.Uncomfortable seats. 4.I had to pay for the seat selection. 5.They charge even a cup of water. Never again Jetstar. Never again."
Khuyết điểm: "Poor service, I can't believe we would be charged extra to sit in the emergency isle!"
Ưu: "You need to add a N/A column. Flight was only 2 hours so you don't expect much or even need entertainment."
Khuyết điểm: "Food & Drink: Nothing included, even had to pay for a cup of coffee, usually a few peanuts and a cup of coffee are included with other airlines. At least ones I have flown on."
Ưu: "Impressive friendly. On time. Efficient"
Ưu: "On time. Crew was very nice."
Khuyết điểm: "Security was a bit slow in SIN."
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