Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến Palo Alto
Mùa thấp điểm
|Tháng Ba||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.|
Mùa cao điểm
|Tháng Một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 8%.|
Giá trung bình cho khứ hồi
|17.094.666 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|14.905.108 ₫||trở xuống|
Giá tốt cho một chiều
|11.331.215 ₫||trở xuống|
Bạn không thể bay trực tiếp đến Palo Alto. KAYAK khuyến nghị bạn nên bay đến San Francisco (SFO) (28,78 km từ Palo Alto). Từ đó bạn có thể thuê ô-tô hoặc đi taxi.
Giá vé máy bay rẻ nhất đến Palo Alto từ Việt Nam trong 72 giờ qua là 10.056.754 ₫ cho vé một chiều, và 16.390.465 ₫ cho vé khứ hồi ở đường bay từ TP. Hồ Chí Minh đến Palo Alto. Đường bay phổ biến nhất là từ TP. Hồ Chí Minh đến Palo Alto, và giá vé rẻ nhất cho đường bay này trong 72 giờ qua là 16.390.465 ₫ cho vé khứ hồi.
Sân bay San Francisco cách trung tâm Palo Alto 29 km. Xem trên bản đồ.
Hầu hết khách đến từ Việt Nam đều cần phải cung cấp kết quả xét nghiệm âm tính COVID-10 và/hoặc cách ly để vào Palo Alto.
Đọc thêm về những hạn chế đi lại đối với Palo Alto
Khách từ Việt Nam không bị buộc phải cách ly sau khi vào Palo Alto.
Khách đến từ Việt Nam cần phải trình ra kết quả âm tính RT-PCR (NAAT) hoặc Kháng nguyên (xét nghiệm nhanh) được thực hiện 72 giờ trước lúc khởi hành đi Palo Alto.
Những quy định hiện thời cho du khách đã tiêm vắc-xin và muốn đến Palo Alto:hầu hết khách đến từ Việt Nam có thể vào Palo Alto nhưng vẫn phải cần cung cấp bằng chứng cho xét nghiệm âm tính COVID.
Khẩu trang:Được khuyến nghị ở những không gian công cộng và phương tiện giao thông công cộng.
Nhà hàng:Mở có hạn chế
Bar:Mở có hạn chế
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Palo Alto.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Palo Alto có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Palo Alto với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Palo Alto trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "what did you like? 1. Food and snacks were good. They gave a crispy chocolate that was really delicious. 2. friendly 3. good looking flight attendant always improve the flight"
Ưu: "Everything good except the food"
Khuyết điểm: "I didn't like the food. Only 2 meals ,1 light meal such as snack, cake, water bottle... and 1 main meal but no choice the food. Other airline always have 2 different food that passenger can pick what they like. Sorry but food not táty."
Ưu: "Very comfortable with delicious meal!!"
Ưu: "The snack stand near the bathroom area during the long flight is a nice touch."
Khuyết điểm: "Staff wasn't helpful for neither help us to check in earlier so we don't have to wait in the lobby for 4 hours nor getting two seats together for my wife and I. They apologized but don't think they felt sorry AT ALL."
Ưu: "They arrived 30 minutes early!!"
Ưu: "Overall efficiency, plane comfort and on time"
Khuyết điểm: "Food especially main course was not good"
Ưu: "We were bumped up into Business class for this flight which was wonderful! Spacious, luxurious...as good as air travel gets."
Ưu: "- spacious - great service - good breakfast"
Khuyết điểm: "- middle seat. - just sandwich for dinner"
Ưu: "The cabin felt more spacious and bathroom was clean. Arriving Haneda Airport was much convenient for me."
"The crew at the check-in counter was super-helpful and exceptionally kind."
Khuyết điểm: "Menu options, movies"
Ưu: "At least it was delayed so we could make it to SFO."
Khuyết điểm: "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
Ưu: "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
Khuyết điểm: "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."
Ưu: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Ưu: "Crew was courteous. Flight in general was uneventful which is a good thing."
Khuyết điểm: "Nothing to criticize. Flight experience was good but not exordinary."
Ưu: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ưu: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Ưu: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Khuyết điểm: "nothing!"
Ưu: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Khuyết điểm: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Ưu: "Staff and service good"
Khuyết điểm: "777-300 plane business class very old and tired"
Ưu: "Boarding was quick as i've come to expect from DFW."
Khuyết điểm: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ưu: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ưu: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ưu: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Ưu: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Khuyết điểm: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"
Ưu: "nice flight."
Ưu: "The flight crew were very attentive, polite, and full of genuine smiles."
Ưu: "Everything was great except for how warm it was. It may be seasonal?"
Khuyết điểm: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."
Ưu: "The food"
Ưu: "Service was excellent!"
Khuyết điểm: "It was a great flight!"
Ưu: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Khuyết điểm: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."
Ưu: "The staff helping to check in was amazing. There was an error which checking in at LAX, we didn’t have our seats assigned. Ali was able to get us seats together, and by a window at that! She was incredible and super helpful. I knew it would be a great flight just from her service at the beginning."
Khuyết điểm: "I wish there was a paper that showed you options for food/drinks. The language barrier was a bit difficult at times but the crew was incredibly patience and made sure we got what we asked for."
Ưu: "They give a lot of food and the 12 hour flight was comfortable"
Khuyết điểm: "Limited selection for entertainment"
Ưu: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Ưu: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ưu: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Ưu: "I didn't expect neck pillow on board"
Khuyết điểm: "Seat wilder would be great"
Ưu: "Great service! Also, the food and beer that came with my flight was awesome."
Ưu: "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
Khuyết điểm: "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."
Ưu: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."
Khuyết điểm: "Leg room"
Ưu: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Ưu: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Khuyết điểm: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Ưu: "Clean :)"
Khuyết điểm: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ưu: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Khuyết điểm: "The food was no better than any other airplane food."
Ưu: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Khuyết điểm: "Can't think of anything, really."
Ưu: "Nothing really special."
Khuyết điểm: "They love the PA system. They want to make announcements in multiple languages all the time."
Ưu: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Khuyết điểm: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ưu: "Well equipped economy class. More leg room than others. Food is ok."
Khuyết điểm: "Other carriers tend to be cheaper(but also not as good)"
Ưu: "Wheelchair assistance"
Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"
Ưu: "Best service, clean airplane, flexibility check-in procedure,"
Khuyết điểm: "Food was not good except bibimbap. I ordered instant noodles instead."
Khuyết điểm: "None"
Khuyết điểm: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Khuyết điểm: "At first, the plane was delayed for 4 hours due to weather. But then even when the plane was simply sitting on the tarmac, the airport would later delay for another 3 hours cleaning the airplane because they said that they lacked enough manpower to clean it."
Khuyết điểm: "Flight was delayed 4 hours and I had to miss my connecting flight."
Khuyết điểm: "Don’t brush off tired and worried passengers. I’m pretty patient, but I felt this airline never seems to know when their planes depart or arrive, or where they are."
Ưu: "they were on time and very polite."
Khuyết điểm: "Boarding could have followed through with the row system rather than everyone all at once."
Ưu: "Friendly staff"
Ưu: "Overnight flight to San Francisco, the crew is stellar. They are calm and friendly and speak English well. I liked the food options, I would recommend sticking with the American choices if you're not used to Korean food. The dinner was actually pretty good. Entertainment options are plenty, I watched 3 movies and a documentary. The flight maps and outside cameras are great, and it showed that the pilots were constantly trying to find smooth air while the first portion of the flight was bumpy. They found it and the rest of the flight was fairly smooth."
Khuyết điểm: "Aside from the turbulence, which is no fault to the airline, the only other issue was a smelly bathroom in the back that spread out a few rows. I wasn't sitting back there but I would have liked a freshener if I was in those back rows."
Ưu: "Short layover, good food"
Khuyết điểm: "N/A"
Ưu: "Great service"
Khuyết điểm: "Nothing"
Ưu: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Khuyết điểm: "Everything!!"
Ưu: "Air conditioning low and uncomfortable"
Ưu: "The crew was nice and organized, polite, professionals, the airplan was clean. flight was on time too."
Khuyết điểm: "The food did not include varieties, may be is good for korean people but not good for others, the dishes were plastics and foils which are not good for human consumption after being heated. I missed my flight from seoul to saigon because there was two flights with similar time, one with korea and the other with vietnam air, both with similar time but both are with different concourses , then , the ticket did not indicate the gate number , then the airport information operator directed me to the wrong gate resulting in missing my flight to saigon and being subject to penalties which all are not my mistakes. Please fix your system"
Ưu: "The in-flight experience is just fine."
Khuyết điểm: "It was painful and required multiple phone calls to get a seat assigned. I kept being fobbed off until later... "you can pick your seat when you check in 48 hours before". "You can't check in now because it's a US flight, so it's only 24 hours". "You can't check in now because of visa documents something you have to check in at the airport". None of this was written down, or even satisfactorily explained when I tried to understand what was going on. Next time I'll fly Asiana on the hope they have a better online seat selection system that doesn't involve bizarre US checkin policy."
Ưu: "great flight attendants"
Khuyết điểm: "Clean, great services, and good food"
Ưu: "Everything was so good.food, service, crew, entertainments etc."
Ưu: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Khuyết điểm: "food was disappointing but better than most american airlines"
Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."
Ưu: "Good accommodations were nice. I received a sleeping mask on my first leg without asking."
Khuyết điểm: "Little did I know there was a cat on the flight and my allergies started acting up. If I had known there was an animal on the plane, I would have taken some allergy medication."
Ưu: "Great plane, great service. Favorite airline when flying to Asia. The BEST crew in the air."
Khuyết điểm: "Other passengers, but KA can't control that."
Ưu: "Flight comfortable, service superb, clean and smooth flight. They went all out to make everyone feel as comfortable as they could."
Khuyết điểm: "Scrambled eggs were overlooked. Breakfast lacked variety. Otherwise, it was all good."
Ưu: "Service and Food was great. The hygiene was good."
Khuyết điểm: "The audio on inflight wasnt working on leg 2 of the journey i.e. from Seoul to SFO"
Ưu: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Khuyết điểm: "The Entertainment selection on a long flight is limited!"
Ưu: "Seats comfortable"
Khuyết điểm: "Food select"
Ưu: "Over all customer service."
Khuyết điểm: "Nothing."
Khuyết điểm: "Terrible service. Old plane."
Ưu: "Excellent service, food, and entertainment system; best in all my travels and I travel quite a bit for work and pleasure. Bettween 2 meal services, 2 snacks, drinks, and free entertainment, time went quickly. Everyone gets pillows, blankets, slippers and a toothbrush upon boarding too."
Khuyết điểm: "10 hr flight in economy from Korea is hard to get comfortable. Seats could be a bit more padded and space is still tight on such a long flight (better than normal and reclined more than avg)) but I guess thats what they want you to pay and upgrade."
Ưu: "The food, available movies, and crew were all very good. The crew did a wonderful job."
Khuyết điểm: "The flight was late for take off and I was disappointed that there was only one Japanese movie available for the flight."
Khuyết điểm: "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."
Ưu: "The boarding was efficient and the crew was nice, polite, and mostly spoke English, which is a huge benefit. The crew provided a pillow+blanket combination, headphones, a toothbrush, two meals, several snacks, and lots of drinks including wine. As for entertainment, the flight includes several movies, tv shows, music, and games for free. I would definitely recommend Korean Air to a friend, but I would recommend that friend to bring a custom neck pillow."
Khuyết điểm: "Although the crew dimmed the lights during the flight, I could never get comfortable enough in my chair to sleep. The chairs do not support the human body, they only offer rollercoaster type padding. There is no neck support, and the pillow handed out by the crew is too big to be used as a back or neck support. Even lying back, the chairs are uncomfortable. The food could have had some warning labels in English on them. Since I'm lactose intolerant and unable to read Hangul, it's difficult for me to pick food I can eat without problems."
Ưu: "Service was nice and speedy"
Khuyết điểm: "Seat was stiff"
Ưu: "The flight was on time and the food was acceptable."
Khuyết điểm: "One of the flight attendants did not speak English so it was hard to communicate with him. The reservationist also told my friend that she had a seat that was like an Isle seat but it was next to the window with no exit access. The only exit access was passing the person next to her which is what she was trying to avoid."
Ưu: "Everything was great."
Khuyết điểm: "Baggage claim was terrible."
Ưu: "courteous manner, efficient crew."
Ưu: "Flight attendants are extremely gracious, helpful, elegant and resourceful. They give the best service. Take off and landing were good too. Korean Air has experienced pilots. Entertainment was varied and very good, just the noise was not very good. Meals are always great with three choices. You can drink anything without having to pay like on United Airlines."
Ưu: "The service, quality of food, and aircraft itself were all exceptional."
Khuyết điểm: "Unfortunately due to quasi-bad weather there was lots of turbulence"
Khuyết điểm: "food. antertaiment"
Ưu: "Good legroom (6'1") in eco. Person in front of me reclined and I didn't feel cramped. The entertainment selection was limited but had some very recent US movies. Food was okay, but what can you expect in eco?"
Ưu: "So very accommodating and friendly. The standard for customer service."
Ưu: "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."
Ưu: "All american carriers shold learn from Korean air about the service."
Khuyết điểm: "None"
Ưu: "It was a nice flight crew and flight attendants polite and serious when need be for safety purposes."
Khuyết điểm: "Didn't have a problem at all."
Ưu: "Decent food, comfortable and spacious seating, good movies made my flight decent for the long haul. I actually was able to sleep on this flight and felt Korean has done alot to make the seats more compatible for this in economy."
Khuyết điểm: "I've flown Korean air several times and generally have a great experience, but in this instance my real problem was with the flight staff. The flight staff seemed always to busy to help me with my needs be it giving me a customs form or asking if they could take my tray after I finished. In fact several times I was met with a rude response. I try to give flight attendants alot of grace as they work with alot of people and often they are not the nicest or easiest people to work with. In my case I tried to remain courteous but was met with a rude attitude which surprised me as I never experienced this before with Korean air. Most of the time they are some of the best staff I've ever encountered. So not sure if someone was having an off day or was tired, but on my next flight I hope that they will treat me a bit more kindly. Thanks!"
Ưu: "Change gate without proper informing people and confuse airport of Seattle train map When you complain to the agent why don't show your gate change in screen to warning travelers Then will turn around to criticize traveler as their own fault and teach you a lesson like a kid The worst experience ever in my life And sad to see many people confused and missed flight without any help"
Ưu: "Efficient and professional service. Food is okay. I would use this airline again."
Khuyết điểm: "None."
Khuyết điểm: "Good"
Ưu: "Food was good"
Khuyết điểm: "Disappointed with some of flight attendants. ANA used to provide best customer service."
Ưu: "Service, crew, punctuality, plane, seats"
Khuyết điểm: "Food, cold coffee and tea."
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Ưu: "Great experience overall"
Ưu: "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."
Ưu: "Friendly crew, great movie choices."
Khuyết điểm: "Not a lot of left space, very full flight."
Ưu: "Typical ANA quality. Bumpy flight but handled very well."
Khuyết điểm: "Nothing in particular."
Khuyết điểm: "Not enough space to put my luggages"
Khuyết điểm: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Ưu: "The meals were healthy Japanese meals with lots of vegetables"
Ưu: "Crew and service were top notch. Everything done efficiently and flawlessly. Food was good. Flight was smooth and trouble free,"
Khuyết điểm: "Nine hours in tight confinement just cannot be fun. There is no way that great service can fix the problem of being kept in an extremely small and uncomfortable space. Business and first class are unaffordable, so there is no solution. I'd fly more if it were not so painful."
Ưu: "Excellent food. Very nice service."
Ưu: "In-flight service, in-flight entertainment, environment temperature"
Khuyết điểm: "Nothing"
Ưu: "Food and entertainment is great."
Khuyết điểm: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Ưu: "The leg space and the comfortable chair"
Khuyết điểm: "The crew they hardly speak English but its ok"
Ưu: "Very Comfortable Equipment"
Khuyết điểm: "Vegetarian food options"
Khuyết điểm: "crew not able to understand English they can't speak also all announcements in Japanese crew speaking only in Japanese"
Khuyết điểm: "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"
Ưu: "stewards very polite"
Khuyết điểm: "seats uncomfortable"
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Ưu: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Khuyết điểm: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Ưu: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Ưu: "flight attendant in business not as nice as sfo to narita"
Khuyết điểm: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Ưu: "Treated with respect and calmness."
Ưu: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Khuyết điểm: "The food provided was tasteless"
Ưu: "Young, pretty, and charming stewardesses. :-)"
Ưu: "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
Khuyết điểm: "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."
Khuyết điểm: "Missed connecting flight due to delays from first flight"
Ưu: "Food very good.. I like it. I will go again. I want to come back"
Ưu: "Entertainment/video options were good. I was upgraded to Economy Plus, which meant significantly more legroom and more comfortable seats."
Khuyết điểm: "I could not chose my seat for this flight. It was a HUGE hassle. Flew with boyfriend and we were automatically put in seats that were 20 rows apart. We could not choose our seats online, or at airport. We had to wait until we were at the boarding gates, and all of the seats were taken."
Ưu: "I bought two very expensive tickets and the seats were blocked by the pilot for his family, so my son had to travel in the simple business, that is a lot cheaper"
Khuyết điểm: "No personal screens, and the United flight crew seemed very impatient with me and others."
Khuyết điểm: "no"
Ưu: "They automatically moved my luggage to the next plane. No need to go through customs in Tokyo."
Khuyết điểm: "The Price."
Ưu: "Boarding was fast. We almost missed our flight! Be prepared for security, immigration, then shuttle to your gate. Don't get distracted by the good cheap eats, and omiyage!"
Khuyết điểm: "United Food for international flights is not that good. I've had better with Delta."
Ưu: "Crew was polite."
Khuyết điểm: "No in-seat screens. Wifi-based entertainment system makes sense but is buggy and makes it hard to watch a movie all the way through. Also, no power for keeping device charged while using the entertainment service."
Ưu: "Crew were extra polite"
Khuyết điểm: "Two-hour delay nearly caused me to miss connection"
Ưu: "Outstanding service both from the ground crew as well as the crew on board. My boyfriend got food poisoning at some point before the flight and started to feel terrible and the flight crew took good care of him."
Khuyết điểm: "The plane was very hot once the meal service was over and they wanted folks to sleep."
Ưu: "Staff was courteous, comfortable flight"
Khuyết điểm: "The flight was so packed. The boarding process took forever! No room for even small carry-ons. And as a 5' 4" 125lb woman, I had problems fitting in the seats."
Khuyết điểm: "The 747 still hasn't been retrofitted with screens on the backs of every seat. The food was not great either."
Ưu: "Very efficient at getting us boarded, serving food and drinks, and getting us off the plane. I greatly appreciated having small snacks available throughout the flight in the galley. The movies were great, but I am very far behind in watching movies and TV, so I had plenty to watch that I had not seen."
Ưu: "Team and boarding was smooth"
Khuyết điểm: "Flight left 1 hour late due to issues with palette loading, then taxi and departure back-up. Upon arrival, gate was blocked by airplane. On the flight, Personal Entertainment AND wifi was down for the entire flight :/"
Khuyết điểm: "Limited flight entertainment options."
Ưu: "Good flight great movies and food! Outstanding service on the plane!"
Khuyết điểm: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Khuyết điểm: "Better food, better selection movies"
Khuyết điểm: "Reservation online"
Ưu: "Crew was very courteous, went above and beyond."
Ưu: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Khuyết điểm: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Ưu: "Hotel location is convenient, quite comfortable and clean."
Khuyết điểm: "I love the foods in Hongkong, so many varieties . Price wise is affordable."
Ưu: "check in went smoothly. helper was friendly and helpful."
Ưu: "Everything From the food to the drinks to the comfort"
Khuyết điểm: "Nothing"
Khuyết điểm: "Food , both quality and quantity was poor. Entertainment - world movies did not have many choices for such a long flight"
Khuyết điểm: "Inflight entertainment wasn't as extensive as in previous years."
Ưu: "United miles."
Khuyết điểm: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Ưu: "Seats, crew"
Khuyết điểm: "Nothing else other than above"
Ưu: "the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience."
Khuyết điểm: "the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful."
Ưu: "Good crew service"
Khuyết điểm: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Ưu: "great service"
Khuyết điểm: "too long"
Ưu: "I like the services from Singapore Airlines."
Khuyết điểm: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Ưu: "crew was very polite and cheerful."
Ưu: "Overall experience and wonderful crew"
Khuyết điểm: "Nothing really."
Ưu: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Khuyết điểm: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Khuyết điểm: "Kids playing and out of control and the flight attendants wouldn't do anything."
Khuyết điểm: "Food"
Ưu: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Khuyết điểm: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Ưu: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Ưu: "Food, entertainment, cleanliness of the restrooms"
Khuyết điểm: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Ưu: "Second bag was four foot bronze statue, no problem or extra cost"
Ưu: "Everything is excellent!"
Ưu: "Amazing plane and crew!"
Khuyết điểm: "Nothing."
Ưu: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Khuyết điểm: "No complaints"
Ưu: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Ưu: "Food was excellent, timely departure and arrival"
Khuyết điểm: "Crew was not as friendly as I'm used to."
Ưu: "It is really nice to have a direct flight option to Singapore"
Ưu: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."
Khuyết điểm: "Nada"
Ưu: "Airline was great"
Khuyết điểm: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Ưu: "Nothing i like"
Khuyết điểm: "Terrible ground service in changi airport singapore"
Ưu: "The service"
Khuyết điểm: "The quality of the red wine"
Khuyết điểm: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Khuyết điểm: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."
Ưu: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."
Khuyết điểm: "one of the passenger ticket seat was not allocated in same flight as with other two passenger. However they worried and somehow they handle through made all in one flight. Also one another thing, once they arrived in SFO, they could not get the flight assistant, they have to mange them selves"
Ưu: "the crew were very good. very nice and helpful."
Khuyết điểm: "first thing i never had a clue that this would be a 2 stop trip. its ridiculous to get down at hong kong and then start again. even while going to blore, had to get down at seoul. its very tiring to do all the checkin and security. the food was monotonous. i only had okra for 2 of my meals. it was not tasty and no variety entertainment for wold cinema(Indian) is very very poor"
Ưu: "Good courteous service. Good in flight entertainment"
Khuyết điểm: "Pity about the food which was bordering inedible. The crew were helpful but they lacked character. Almost like following orders to a t."
Ưu: "Singapore airline was ok. The food wasn't spectacular and the seats where a little cramp. The only thing that was good was that they provided amenities like toy for kids, entertainment system was uptodate."
Khuyết điểm: "Seats were little cramp and food wasn't impressive."
Khuyết điểm: "the crew are bossy and sometimes unhelpul"
Ưu: "didnt really like anything on this flight"
Khuyết điểm: "the meals were ok, vegetarian meals were good but not always available. some of the air hostesses in Economy class were rude and downright unpleasant."
Ưu: "flight attendants do a great job of making this long flight as comfortable as possible."
Khuyết điểm: "Seats were not very comfortable and seemed a bit old."
Ưu: "Like every time I fly with this company they were absolutely Lovely. Professional, kind and polite. From the people checking my luggage to the stewards on the plane. Any time I can use them in the future I absolutely will."
Ưu: "Food. selection of movies. service of the crew"
Ưu: "The flight was very smooth with little turbulence overall. Food was delicious. The timing of the food seemed just right. They came by with drink refills often. Overall the customer service is top notch. The movie selection in the entertainment system was great -- I did not lack for anything to watch; if anything I almost wished I had more time to watch everything that interested me!"
Khuyết điểm: "Although they're not unique among airlines in this regard, seats in economy are cramped and uncomfortable (especially for those of us with long legs; I'm 5'11" and my boyfriend is 6'2"). What did seem different about SA compared to other airlines is that for some reason the seatbacks are very stiff and it's hard to recline your chair. Also, the entertainment system was a bit unreliable -- twice for some reason it rewound me more than an hour back in the movie I was watching (so I had to fast-forward to the place where I was)."
Ưu: "staff was friendly. Planes very comfortable. Wine the whole way home. Movie selection great. I had a whole row of 3 seats together to myself for a 12 hour flight #winning"
Khuyết điểm: "I didn't like the layover but that had nothing to do with Eva air. Eva air was great and I would def recommend to others"
Ưu: "The check in staff were nice"
Khuyết điểm: "Food was horrible, the food from the outgoing flight gave all 3 of my family members food poisoning. Entertainment system didnt work for one of the flight, i asked the flight attendants twice and they didnt seem to care."
Khuyết điểm: "My seat was right by the bathrooms so every time someone went in it woke me up through the whole flight"
Khuyết điểm: "There was an hour delay before takeoff due to some maintenance issue. Otherwise, the overall experience was good."
Khuyết điểm: "Eva Air is excellent, its just the 8 hour layover in Taipei was not.."
Ưu: "Still got to my destination on time"
Khuyết điểm: "Left an hour late"
Ưu: "The comfort of the chairs and extra blankets were a plus!"
Khuyết điểm: "There wasn't many movies or shows"
Ưu: "Excellent staff, excellent food, good entertainment options, and I particularly like that the hand soaps in the bathroom are bergamot-scented :)"
Ưu: "Everything! Not one bit of a complaint!"
Ưu: "I always use Eva on my flights to SE Asia. Always professional friendly staff."
Ưu: "The crew did a great job making sure everyone was safe and comfortable."
Khuyết điểm: "Be friendlier for pets flying in the cargo hold. Reducing the capacity from 20 to 5 per flight and regularly increasing the fees is not helpful at all."
Khuyết điểm: "Usually offer water at your seat repeatedly. Only one time in 11 hour flight? Corona prevention?"
Ưu: "EVA does a nice job getting all of the service out and making sure you have everything you want."
Khuyết điểm: "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
Ưu: "Crew was courteous and helpful."
Khuyết điểm: "Most seats have reclining problems. Very stiff and difficult to adjust."
Ưu: "Crew was great. Economy seat was like any economy seat on an airplane. The seats recline more than others I have flown on. The only thing that I liked was that the plane was not filled and I could stretch out a bit on some empty seats."
Khuyết điểm: "The food was horrible."
Ưu: "I loved the fact that once I got to Taipei I had a very short layover and back to SFO. Awesome"
Khuyết điểm: "Food and movie selection"
Ưu: "Great champagne. Good food. Good movie selection. Great seat. Pajamas."
Khuyết điểm: "Nothing. Excellent airline."
Ưu: "The service could be improved."
Khuyết điểm: "The service could a little bit better English"
Ưu: "The crew members were good but the seat is small with not much of leg room. Foods were suck & not appearing"
Khuyết điểm: "Good appearing & tasty foods with better snacks"
Ưu: "Great crew and nice comfortable seats"
Khuyết điểm: "Food"
Khuyết điểm: "Great service from flight staff."
Ưu: "Crews are excellent"
Khuyết điểm: "More legroom"
Khuyết điểm: "More leg room"
Ưu: "I enjoyed their seafood and lactó ovo meals. There are many vegetarian options i can choose."
Ưu: "the new 777 aircraft, and friendly and efficient attendants made the flight a pleasant ride."
Khuyết điểm: "the flight was delayed due to late arrival of the aircraft, and then we were delayed on the runway waiting for take off."
Ưu: "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"
Ưu: "Efficient crew"
Khuyết điểm: "Flight late"
Ưu: "Alll good and arrived early!"
Ưu: "Proactive, Organized staff."
Khuyết điểm: "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."
Ưu: "Efficient crew. Safe flight."
Ưu: "Crew were very friendly and helpful. The flight attendants seemed to have a genuine interest in the needs and comfort of the passengers."
Khuyết điểm: "For such a long flight, the seats were too small and not enough leg room."
Ưu: "the crew tried very hard to be pleasant and nice. they did well on that. same as above"
Khuyết điểm: "the seats are too crowded. i couldn't eat the entrees-mystery food. i would have liked a bigger selection of movies. same as above"
Ưu: "Crew, boarding, services."
Khuyết điểm: "Food can be better."
Khuyết điểm: "i wish they had better hygiene"
Ưu: "Crew was nice"
Khuyết điểm: "Small seats."
Khuyết điểm: "When they serve they skipped us couple of times. and they forgot to bring something that I asked."
Ưu: "Short lay over"
Khuyết điểm: "Seats at economy too cramped"
Ưu: "Seat reasonably comfortable in Eco Plus"
Khuyết điểm: "Eva runs a sloppy operation: 3/4 of my flights were delayed, boarding consistently happened late, and flight attendants consistently forgot drink orders. Not sure what's happening as they used to be very good but will not be traveling with them again unless they right the ship."
Ưu: "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
Ưu: "Staff was very helpful. They went above and beyond."
Khuyết điểm: "Crew was not very nice. Always in a hurry. Customer service was not good"
Ưu: "Great service by the crew / flight attendants! Good food (to me) We lucked out due to not a full flight"
Khuyết điểm: "Limited entertainment selection (though we did find some interesting Asian films to watch ....)"
Ưu: "Everything is wobderful"
Khuyết điểm: "None"
Khuyết điểm: "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."
Khuyết điểm: "Hard to find a movie to watch, found only one and watched flight progress for the rest as it was more interesting."
Ưu: "Good leg room and seats are comfortable. Food was better than most airplane food. Entertainment system was great as well!"
Khuyết điểm: "Flight attendants were obnoxious about window shades. They could have come around with water a little more frequently as well."
Ưu: "Very good. Staff is great"
Khuyết điểm: "Need more water available throughout flight"
Ưu: "Nice airplane! Loved the movie selections and the meals. Exceptional service!"
Khuyết điểm: "The vegetarian food gave me food poisoning. I could not eat anything during the 2nd leg of the flight"
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