Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến California
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Tám||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.|
Mùa cao điểm
|Tháng Một||Thời gian bay phổ biến nhất với mức giá tăng trung bình 11%.|
Giá trung bình cho khứ hồi
|18.495.004 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|10.566.268 ₫||trở xuống|
Giá tốt cho một chiều
|9.783.709 ₫||trở xuống|
Một chuyến bay thẳng trung bình từ Việt Nam đến California có thời gian bay 29h 27m, cho quãng đường dài 12588 km. Đường bay phổ biến nhất là TP. Hồ Chí Minh - San Francisco, với thời gian bay trung bình là 17h 10m.
Vé rẻ nhất đến California từ Việt Nam được tìm thấy trong 72 giờ qua là vé một chiều với giá 7.400.368 ₫ và vé khứ hồi với giá 15.945.697 ₫. Đường bay phổ biến nhất là đường bay từ TP. Hồ Chí Minh đến San Francisco và vé bay khứ hồi rẻ nhất được tìm thấy cho đường bay này trong 72 giờ qua có giá 16.336.861 ₫.
Dựa trên những lượt tìm kiếm chuyến bay trên KAYAK, điểm đến phổ biến nhất là Los Angeles (37% tổng số các lượt tìm kiếm đến California). Điểm đến phổ biến nhất tiếp theo là San Francisco (22%) và Sác-cra-men-tô (7%). Những tìm kiếm cho chuyến bay đến Santa Ana (7%), đến Ontario (6%) và đến San Diego (6%) cũng là những tìm kiếm phổ biến.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu thu thập nào giờ để quyết định liệu giá cho một địa điểm và thời gian đã chọn có thể thay đổi không trong vòng 7 ngày, để du khách biết được có cần chờ hay đặt vé ngay.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "My seat"
Khuyết điểm: "Time check in maybe earlier."
Ưu: "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
Khuyết điểm: "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."
Ưu: "Flight went well and was on time. 2nd best experience for economy seat."
Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"
Ưu: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Ưu: "Crew was courteous. Flight in general was uneventful which is a good thing."
Khuyết điểm: "Nothing to criticize. Flight experience was good but not exordinary."
Ưu: "Everything was great"
Khuyết điểm: "Lower the price"
Ưu: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ưu: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Ưu: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Khuyết điểm: "nothing!"
Ưu: "Best service and food among a few hundred flights I have taken so far. CAs were always courteous. They are smiling to each other and looked happy. It was really nice to see that."
Khuyết điểm: "When booking the flights, I didn't know that I wasn't able to reserve a seat until check-in at the airport. Even usual online check-in was available for my ticket. I might have not purchased this ticket if I knew this limitation. It would be nice to know it at the time of booking."
Ưu: "Staff and service good"
Khuyết điểm: "777-300 plane business class very old and tired"
Ưu: "Boarding was quick as i've come to expect from DFW."
Khuyết điểm: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ưu: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ưu: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Khuyết điểm: "angled flat seats."
Ưu: "I always like to fly JAL because of their excellent customer service. Very comfortable flight, too. Very smooth take-off and landing."
Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."
Ưu: "The flight crew were very attentive, polite, and full of genuine smiles."
Ưu: "Everything was great except for how warm it was. It may be seasonal?"
Khuyết điểm: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."
Ưu: "The food"
Ưu: "Service was excellent!"
Khuyết điểm: "It was a great flight!"
Khuyết điểm: "We had to wait until check in to sit together."
Ưu: "They give a lot of food and the 12 hour flight was comfortable"
Khuyết điểm: "Limited selection for entertainment"
Ưu: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Ưu: "My wife and I made the rookie mistake of showing up to the wrong airport in Osaka but the JAL staff helped us by transferring our reservation to a later flight so that we were still able to make our connecting flight from Tokyo to San Francisco. We're grateful to the entire staff at JAL for saving us a lot of time and money!"
Ưu: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Ưu: "I didn't expect neck pillow on board"
Khuyết điểm: "Seat wilder would be great"
Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."
Ưu: "Crew service is adequate. There's not much to complain about. Also I like they always put extra stuff on a table in the back, in case any passenger want to get extra between meals."
Khuyết điểm: "The aisle is getting narrower and narrower. I sat by the aisle, and my elbow sometimes got in the way inadvertently or unintentionally."
Ưu: "I have gotten used to long flights on various American airlines where it seems the staff do the minimal amount. Service is so incredibly better on Japan Airlines. Staff respond when you ask for assistance. They smile and work with the passengers. They were actively present almost all the time which was amazing. There is just no, "no," on Japanese Airlines. I loved the media options."
Khuyết điểm: "It has been a while but the food was not as good as I remembered from way back when, or maybe that was Korean Air? It was, however, hot when it should be hot and cold when it should be cold."
Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"
Ưu: "Clean :)"
Khuyết điểm: "The flight attendants were talking in the back all through the flight. I was seated third row from the back, so they were audible throughout the flight and very annoying."
Ưu: "Clean aircraft. More space between seats. Pleasant, eager to please cabin crew. Good movie choices."
Khuyết điểm: "The food was no better than any other airplane food."
Ưu: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Khuyết điểm: "Can't think of anything, really."
Ưu: "Nothing really special."
Khuyết điểm: "They love the PA system. They want to make announcements in multiple languages all the time."
Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."
Khuyết điểm: "Nothing"
Ưu: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Khuyết điểm: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."
Ưu: "Everything from delicious Japanese cuisine to attentive and courteous customer service from ground crew to flight crew greatly impressed our family. Being able to fly to Haneda is even better. We plan to fly JAL from now on."
Khuyết điểm: "None"
Ưu: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Khuyết điểm: "nothing really"
Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."
Khuyết điểm: "Food is not that good"
Ưu: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."
Ưu: "Japan airline and ANA airline are the best quality. Service,foods everything is good wonderful!!"
Ưu: "The upgraded seating."
Ưu: "I liked the snack bag given at the beginning of flight. Long flights tend to dehydrate, I would like to see more bottled water available."
Ưu: "Plenty of legroom and nice updated interior."
Khuyết điểm: "No complaints this time."
Ưu: "Good service"
Khuyết điểm: "N A"
Khuyết điểm: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"
Khuyết điểm: "Everything was great"
Ưu: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Khuyết điểm: "Nothing except flying first class."
Ưu: "crew was amazing and movie selection was good"
Khuyết điểm: "poor business class seats and small screens"
Ưu: "The pre-booking of meals to meet dietary restrictions."
Khuyết điểm: "Another protein to go with the fruit tray option"
Khuyết điểm: "More offers of water and drinks."
Ưu: "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."
Ưu: "Everything, from boarding to departure, the service is excellent! The staff was attentive and very welcoming. Spending a few hours reminded me why I fell in love with SK in the first place."
Khuyết điểm: "Food selection was ehhh. Selection and quality of food flying into SK was a lot better."
Ưu: "I really loved that the airline accommodated to me being vegan. They also provided me with vegan creamer if I wanted coffee which was great. The staff was also super friendly which was a big plus because they were easily approachable."
Ưu: "Food, professional staff and crew"
Khuyết điểm: "would not accept my confirm check in on line"
Khuyết điểm: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"
Khuyết điểm: "Be told numerous time we couldn’t feed our 4yo daughter food on the plane that was not served by KAL...yeah that’s right NO apple slices for your kid on this 6 hour trip"
Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"
Ưu: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."
Khuyết điểm: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."
Khuyết điểm: "Flight was delayed 4 hours and I had to miss my connecting flight."
Ưu: "Terrible waiting without food and drink even you have Money to buy. You could Not buy any which call meal or water easy. We had delayed 3 times without helping from Korea air."
Ưu: "Friendly staff"
Ưu: "I love it."
Khuyết điểm: "none"
Ưu: "The staff is friendly and helpful"
Khuyết điểm: "There wasnt anything i didnt like for this flight"
Ưu: "I am big person, and being able to cross my legs even in economy seats is a real relief. Good selection of Hollywood and Asian films was enjoyable. I liked that our flight data was always viewable in a variety of formats."
Khuyết điểm: "the cabin temperature was a little hot. The staff tunred it down after i asked, but even then it was still a bit warm for me. People who are cold can put on blankets or jackets, but people who are hot can't remove clothing, so i think a lower standard temperature setting would be nice."
Ưu: "The service was good"
Khuyết điểm: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."
Ưu: "The service and entertainment"
Khuyết điểm: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"
Ưu: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Ưu: "the flight attendants were great and it flight was smooth."
Khuyết điểm: "long flight"
Ưu: "Outstanding customer service! We will fly Korean Air again!"
Khuyết điểm: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ưu: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Khuyết điểm: "Seat was hard."
Ưu: "Leg room, choice of food and the overall services"
Khuyết điểm: "Check-in procedure is confusing, needs better improvements"
Ưu: "Good more choices"
Khuyết điểm: "Transit in Korea make shorter hour"
Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."
Ưu: "Awesome trip"
Khuyết điểm: "No complain. The crew did great service."
Khuyết điểm: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."
Ưu: "Everything was perfect!"
Ưu: "Seats comfortable"
Khuyết điểm: "Food select"
Ưu: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Khuyết điểm: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Ưu: "The stewardesses are very good and attentive."
Khuyết điểm: "Not applicable"
Ưu: "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
Khuyết điểm: "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."
Ưu: "The crew was very anxious or something, controlling for no reason."
Khuyết điểm: "Next time"
Ưu: "Leg room was more than most economy; however, my seat would not lay down and it was miserable for 11 hr ride from Korea to Los Angeles, California."
Khuyết điểm: "Seat would not lay down for 11 hours."
Ưu: "Nice bibimbap"
Khuyết điểm: "Boarding staffs at Tan Son Nhat Airport"
Ưu: "The incheon airport efficiency, the food Inboard, the transit was food."
Khuyết điểm: "No snacks like ice cream or snacks. Crew was not as sensitive and attractive to passengers."
Ưu: "The time is not delayed"
Ưu: "Bathriom cleanliness and the good work of the stewardesses"
Khuyết điểm: "food. antertaiment"
Ưu: "So very accommodating and friendly. The standard for customer service."
Ưu: "The planes were very clean and in good working order. The crew was excellent. We had a very short connection but were met as we got off our first flight in Seoul and given great instructions about how to quickly get to our connection through security while our flight to SFO was being held for 15 minutes. The food was very good, choice of movies and TV excellent. Our bags made it to SFO despite the short connection. All in all I couldn't ask for a better way to make a 20 hr trip to the other side of the world."
Ưu: "Service was attentive, food was appetizing and it was a good experience overall."
Khuyết điểm: "Mid night snack can be improved, it’s too small a portion."
Ưu: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Khuyết điểm: "Great"
Ưu: "Seating was fine"
Khuyết điểm: "If flight cost less lol"
Khuyết điểm: "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"
Khuyết điểm: "Seat cushion could have been softer"
Ưu: "The crew is amazing but that is to expect since it was a Japanese crew that operated from Narita."
Khuyết điểm: "The vegetarian food was terrible; unless they mistook my request and did a vegan option. The first meal was an o-k noodle stirfry type of thing but the breakfast was a porridge that had no flavor. Hopefully it was a misunderstanding but worth noting."
Ưu: "The entertainment options were great, the food was great, the staff was friendly and helpful."
Khuyết điểm: "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."
Ưu: "The crew was very good."
Khuyết điểm: "Good"
Ưu: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Khuyết điểm: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
Ưu: "Crew was prompt and courteous Entertainment choice was good"
Khuyết điểm: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"
Khuyết điểm: "Nothing"
Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"
Ưu: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."
Khuyết điểm: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."
Ưu: "Their service"
Khuyết điểm: "Foods"
Ưu: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Khuyết điểm: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Ưu: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Khuyết điểm: "Seats, food"
Khuyết điểm: "Everything the whole team was great."
Ưu: "Meals were decent. Staff friendly. Had no problems and was able to sleep a bit."
Khuyết điểm: "The economy seats on my plane were strange, they didn't really recline but rather the bottom part of the seat moves forward to make your body less vertical."
Ưu: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Ưu: "Staff is awesome"
Khuyết điểm: "The seats in economy are ok and not a good comfortable seat.. and needs improvement on food menu choices. But no problem boarding, the attendants are courteous and nice.."
Ưu: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Khuyết điểm: "No problems."
Khuyết điểm: "cancelled, hard to rebook flight, staff unhelpful, rebooked on worse flight. very bad experience."
Ưu: "I enjoyed the hospitality and attention to detail."
Ưu: "Staff are super kind."
Khuyết điểm: "---"
Ưu: "The staff is very nice."
Khuyết điểm: "The exonomy seats."
Ưu: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Khuyết điểm: "I suppose the food could be better."
Ưu: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."
Ưu: "Crews' performance was good."
Khuyết điểm: "Full capacity ! Because of CODE SHARING ? = One Airplane for 2-Airline's Customers."
Khuyết điểm: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Ưu: "Staff was pleasant, food was good, decent movies overall."
Khuyết điểm: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."
Ưu: "Enough room for relax, I love this one"
Khuyết điểm: "none"
Ưu: "Enough room for relax"
Khuyết điểm: "none"
Ưu: "Comfort... enough room for relax"
Khuyết điểm: "none"
Ưu: "I feel like home"
Khuyết điểm: "The crew smail"
Khuyết điểm: "Felt very cramped, seats very close together, headphone jack comes out of the side of the armrest, should come out the front of the armrest, I busted the ends off of two of my headphone cables."
Ưu: "Incredible service"
Khuyết điểm: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ưu: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Khuyết điểm: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Khuyết điểm: "No individual air conditioning. Centralized AC got hot. Old plane 777 Once I got to lax, there were no guide on getting to domestic connecting flight (united). After getting pampered with awesome ANA service, you get slapped with horrible united customer service."
Ưu: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Khuyết điểm: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
Ưu: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Khuyết điểm: "NONE"
Khuyết điểm: "Hdhdhd"
Ưu: "Good Business Class, will fly them again. Excellent service."
Khuyết điểm: "No meal served upon take off, snacks only."
Ưu: "Crew was outstanding Food and service was excellent"
Khuyết điểm: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Ưu: "Everything about my flight was wonderful. The staff was always extremely helpful and happy. The plane was new and comfortable. Meals were good. Flight was on time. Everything went as best as it could."
Ưu: "Crew services"
Khuyết điểm: "Seat space, window side, especially foot area no space for my bag and legs"
Ưu: "The whole Business experience on SQ"
Khuyết điểm: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ036, I occupied seat 15 A (mono, aisle-window): I did not understand the reasoning behind this layout: Seat facing straight the front of the aircraft, but not enough space to stretch the legs, and limited height for the footrest, feet getting hurled against a ceiling very quickly, and also footrest only on one side = one foot. The deep cavity, that is probably meant to house the lie-flat disposition, is at a 45° angle with the general direction of the seat. I am 77 and not in any way a contortionist. I decided that the best course of action was to remain seated for the duration of the 14:30 hours, flight without extending my legs. Maybe the crew could have explained how the passenger is supposed to fit into that weird design, but I did not ask, afraid that the demonstration might reawaken chronic shoulder and hip pain. I would be glad to read (not test) how this configuration is supposed to convey the sense of comfort expected from a Business Class ticket. It did nothing of the kind for me."
Ưu: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Ưu: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Khuyết điểm: "They are well trained crews so I have no better ideas about improvements"
Khuyết điểm: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Ưu: "Staff was great as usual"
Khuyết điểm: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Ưu: "Yes and yes"
Khuyết điểm: "Not sure because I have never had a better experience."
Khuyết điểm: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"
Ưu: "Service was excellent!"
Khuyết điểm: "Delay could be complimented by faster speed"
Khuyết điểm: "Softer seats and more movies"
Khuyết điểm: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"
Ưu: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Ưu: "The seats were comfortable and the staff was very attendant!"
Khuyết điểm: "No complaints"
Ưu: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Khuyết điểm: "1 hour delay of departure"
Ưu: "The lunch and dinner menu was excellent"
Khuyết điểm: "more bathrooms."
Ưu: "The trip was horrible we have to sit separately three places."
Khuyết điểm: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"
Ưu: "everything good"
Khuyết điểm: "need new toilet"
Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"
Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Khuyết điểm: "Cabin temperature was really hot."
Khuyết điểm: "There was not much leg room in the seatings"
Ưu: "SQ did a great job again. I plan to fly them in the future."
Khuyết điểm: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Christmas decorations, service, attitude of staff"
Ưu: "Everything great personnel"
Ưu: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Khuyết điểm: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
Ưu: "ending meal was very late like an hour or less before landing"
Khuyết điểm: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "Not much turbulence"
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Personal TV"
Ưu: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Khuyết điểm: "Clean bathroom trash more often"
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "Great service with a smile and can do attitude"
Khuyết điểm: "good"
Ưu: "Ice cream for snack? Heck YES. Variety of meals to choose from (i got hindu meal)"
Khuyết điểm: "On the way to Korea, a stewardess keep taking my water away thinking i was done with it. It was very nice of her she tries to take trashes away, but it wasn't trash for me."
Ưu: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Khuyết điểm: "Nothing"
Ưu: "Flew business class to SE Asia and experienced great service, fast check-in & boarding, terrific seating and amenities, and outstanding meals. Came home well rested."
Khuyết điểm: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Ưu: "Attention to customer service and needs"
Khuyết điểm: "Couldn't use my own headphones to watch movies"
Ưu: "Great food!!"
Ưu: "The graciousness of sraff, entertainment options, cleanliness of the aircraft. Always willing to make adjustments to accommodate."
Khuyết điểm: "Its unfortunate that your staff sometimes do not get treated with the respect they deserve from a guest"
Ưu: "Comfortable seats."
Khuyết điểm: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."
Ưu: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Khuyết điểm: "This trip was not quite as excellent as my flights on Singapore Airlines usually are; however, I cannot say for sure there was much that airline staff could have done to change this. A great deal of turbulence earlier in the flight made it difficult to enjoy the food. Also, there was a sewage-like smell that wafted through the air periodically - this could have been a child in the surrounding seats, though. Both of these issues seem difficult for the airline staff to address, however, unless the smell actually came from a problem with the ventilation system. The staff was exceptionally helpful and good-natured, though, which made the biggest difference. Thank you so much."
Ưu: "Upgraded to better seating room without request!"
Ưu: "I loved the fact that once I got to Taipei I had a very short layover and back to SFO. Awesome"
Ưu: "They let me sleep during dinner"
Khuyết điểm: "It would have been nice to be given an aisle that had some empty seats because I have long legs"
Ưu: "That’s be ok"
Khuyết điểm: "Nothing"
Ưu: "The crew members were good but the seat is small with not much of leg room. Foods were suck & not appearing"
Khuyết điểm: "Good appearing & tasty foods with better snacks"
Ưu: "Very good"
Ưu: "Crews are excellent"
Khuyết điểm: "More legroom"
Khuyết điểm: "More leg room"
Ưu: "Seat was ok"
Khuyết điểm: "Everything could have been better"
Ưu: "Crew was rude and seat was very bad. I could not sleep"
Khuyết điểm: "They could have been more nice and helpful"
Ưu: "I enjoyed their seafood and lactó ovo meals. There are many vegetarian options i can choose."
Ưu: "the new 777 aircraft, and friendly and efficient attendants made the flight a pleasant ride."
Khuyết điểm: "the flight was delayed due to late arrival of the aircraft, and then we were delayed on the runway waiting for take off."
Ưu: "Alll good and arrived early!"
Ưu: "Proactive, Organized staff."
Khuyết điểm: "Some of the staff members need to enunciate words more clearly. They speak English too fast making it hard to understand."
Ưu: "First time flying EVA. They made it easy!"
Khuyết điểm: "No complaints!"
Ưu: "Excellent staff!"
Ưu: "I was lucky enough to have extra seats next to me so I slept well on the plane. I appreciated how friendly the stewardesses were, and also the ease of boarding, the prompt food service, and cleainess of the plane (and restrooms too)"
Khuyết điểm: "The dining options were ok, not particularly wonderful, but overall pretty good."
Khuyết điểm: "Narrow space"
Ưu: "metal silverware is great, reduces plastic waste."
Khuyết điểm: "plastic cups, they're not biodegradable. Better to use paper cups."
Khuyết điểm: "Seat width"
Ưu: "I was happy to be back on EVA after a bad experience on Thai Air."
Khuyết điểm: "That I was not compensated in any way for my previous flight BR68 from Bangkok to Taiwan that was cancelled. I was put into another airline barely in time that had poor food, no entertainment & smaller seats. Waiting for EVA to respond with some sort of compensation so I don't have to switch airlines. ANA is looking really good right now."
Khuyết điểm: "i wish they had better hygiene"
Ưu: "NO SURPRISES ALWAYS GOOD FLIGHTS"
Ưu: "The food was delicious and a majority of the staff members were nice and help full"
Khuyết điểm: "Whenever I️ was sleep on my 16 hour flight nobody woke me up so I️ missed out on my meal. They have snacks to make up for It but I️ wish someone would have woken me up because I️ was really hungry."
Khuyết điểm: "Seat are too small and have no legs room"
Ưu: "I did not reserve vegie food for my wife but when ask on flight the attendant were happy to provide vegie meal for both flight. thank you so much."
Khuyết điểm: "When they serve they skipped us couple of times. and they forgot to bring something that I asked."
Ưu: "Seat reasonably comfortable in Eco Plus"
Khuyết điểm: "Eva runs a sloppy operation: 3/4 of my flights were delayed, boarding consistently happened late, and flight attendants consistently forgot drink orders. Not sure what's happening as they used to be very good but will not be traveling with them again unless they right the ship."
Ưu: "In-town checkin at the Taipei main MTR station. Check in, luggage gets scanned and is taken from there to the airport. You just hop on the train with no luggage to haul with you."
Ưu: "Staff was very helpful. They went above and beyond."
Ưu: "Everything is wobderful"
Khuyết điểm: "None"
Khuyết điểm: "Please update more new movies and musics"
Khuyết điểm: "Hard to find a movie to watch, found only one and watched flight progress for the rest as it was more interesting."
Ưu: "Good leg room and seats are comfortable. Food was better than most airplane food. Entertainment system was great as well!"
Khuyết điểm: "Flight attendants were obnoxious about window shades. They could have come around with water a little more frequently as well."
Khuyết điểm: "Good"
Ưu: "Same as above"
Ưu: "Service and Food are good compare to other airlines."
Khuyết điểm: "Lack of 70's & 80's chinese songs in music channel."
Ưu: "Nice airplane! Loved the movie selections and the meals. Exceptional service!"
Ưu: "I'm 6'1" I guess I'm too big. I'm of athletic build and even in the isle seat I was touching shoulders w the next person"
Ưu: "The hello kitty plan was awesome."
Khuyết điểm: "The reduced rating for boarding is due to EVA air not enforcing the cabin luggage policies. One family of three each had two large suite cases. This greatly slowed down boarding and greatly reduced the available bin space. If there is going to be a policy, it should be enforced."
Ưu: "All in house setvices"
Khuyết điểm: "Surfboard charge not very good"
Khuyết điểm: "We could not get our seats assigned prior to check-in, and therefore had middle seats for a 12 hour flight."
Ưu: "Great experience flying with EVA, boarded late but still arrived on time, better food than other airlines though still airplane food, flight attendants very courteous and nice"
Khuyết điểm: "For such a long international flight, I would suggest offering more water throughout flight as I've appreciated on other airlines"
Khuyết điểm: "check in at SFO was chaotic on the outbound flight, and the guy at the counter really fought me on the price of my surfboard bag. he wanted to charge me $300, when it was really only $100 for the size of bag I had. I called ahead and made sure of the size limit for the $100 fee and even went and bought a new bag to hold my boards specifically to fit. Also, had to go to a separate counter and wait in a separate line to pay the fee, which took quite a while and seemed VERY unnecessary."
Khuyết điểm: "Just fine only 2 hrs overlay"
Ưu: "Everything is good. Overall we had a better experience comparing KUL to TPE."
Ưu: "Great food service, comfortable chairs, and adequate entertainment on the screen."
Khuyết điểm: "Crew members pulled out my earphones when they could have just asked me to take them out. It was a bit pushy of them and others still had their earphones in and they let them leave it in upon landing"
Ưu: "Good Customerservic."
Khuyết điểm: "It's possible to told all the costumes that if they r sick or fought please wearing the mark . Thx you"
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay đến California
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Ghế ngồi ở giữa không đặt được cho những chuyến bay đến California
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Xét nghiệm kháng thể, xét nghiệm triệu chứng cho các chuyến bay đến California
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