Tìm những chuyến bay giá rẻ đến New York

Ưu: "friendliness"
Khuyết điểm: "food"

Ưu: "they assisted my aunt very well all through out her flight"

Ưu: "Flight experience in JAL is excellent."

Ưu: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Khuyết điểm: "Na"

Khuyết điểm: "angled flat seats."

Ưu: "Crew was great, just like Japanese specific hospitality. Crew clean up toilet and keep refilling toilet supply. Airplane was nice and clean. Entertainment equipment was up to date."
Khuyết điểm: "I could not log in in JAL website using mileage account. They said it has been maintanance mode for a while and could not tell when it would be completed. I tried a month later but the problem was not solved. They foward any problems and inquiries to reservation center but calling the number won't find anyone to talk. Always they put me on hold for hours and never reached anyone. I have food allergy and tried to request for special meals but the option was not there under my eticket number as described in their website. They say the option may not be available because I purchased my ticket from 3rd party, not from JAL or it was code share flight. Very inconvenient. I had to skip 2 meals out of 3in leaving for Japan. I got very hungry at the end of the flight...."

Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Ưu: "Excelent good service.Staff are friendly."
Khuyết điểm: "Almost i like everything"

Khuyết điểm: "How about being stranded at Narita Airport due to bad weather AND not helping your passengers rebook. Told us the flight was cancelled at 10:30pm when suppose to fly out at 7:30pm. No trains or hotels available, only way to rebook was through their phone service? Which didn’t open until 8am. Why not rebook at the ticket desk, guess what? You can’t!"

Ưu: "Food was excellent and service came frequently. In-flight entertainment was amazing."

Ưu: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Khuyết điểm: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."

Ưu: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Khuyết điểm: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."

Ưu: "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
Khuyết điểm: "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."

Ưu: "service was excellent. Seating was OK in spite of it being economy."
Khuyết điểm: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."

Ưu: "The staff was attentive. The seats are comfortable. The in-flight entertainment is great!"
Khuyết điểm: "The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds."

Ưu: "It was pretty comfortable for a 14hour flight and all the flight attendants were super nice and very helpful. Different then most airlines in my opinion. Next time I go to Japan it will be with Japan Airlines no doubt!"
Khuyết điểm: "The only thing I didn't like Was leaving the plane."

Ưu: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Ưu: "Comfort"
Khuyết điểm: "Food can be better."

Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Ưu: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Khuyết điểm: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."

Ưu: "The staff tried to accommodate all of our needs. Everyone was polite and friendly."
Khuyết điểm: "Food was not the worst but not so great"

Ưu: "Everything bad"
Khuyết điểm: "Bad customer service, I don't speak English good , can't understand them jet blue"

Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"

Ưu: "Very good premium economy seats and airline service was excellent - highly recommended"

Ưu: "on time and excellent service"
Khuyết điểm: "a bumpy ride compared to our flight from NY to Japan"

Ưu: "Good service, good food. On time arrival. Comfortable seats. Great airline."

Ưu: "Service"
Khuyết điểm: "Not anyone fault but I wish seating was better fitted in economy for taller people"

Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Ưu: "The most polite and attentative flight attendants and great food options."

Ưu: "Service"
Khuyết điểm: "Nothing"

Ưu: "Food and drinks"
Khuyết điểm: "Nothing"

Ưu: "Overall flight was comfortable and staff was friendly."
Khuyết điểm: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"

Ưu: "The flight staff was excellent on my flight back to JFK. They were very attentive and kept a smile. There was never a time where I felt uncomfortable. There was open seating on the flight and the staff allowed passengers to relocate for increased comfort. It was a nice flight."
Khuyết điểm: "The food on my flight was just ok. Going out to Japan the food was pretty good and I really enjoyed it. I was a little disappointed on the way back."

Ưu: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Khuyết điểm: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."

Ưu: "delicious meals with good drink selections. cabin crews were nice and have smiles on them all time. I saw crew provided excellent services to a young mom traveled with 1 kid and 1 infant with her mom on board throughout the whole flight which were impressive."
Khuyết điểm: "I believe the air line cut down snacks between meals (my flight were 13 hours) which was little disappointed. Restrooms were not as clean as before although they were way better than other airlines. Crew's English speaking still need improvement. Please keep up the good works! I will flight JAL again soon."

Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Ưu: "Premium Economy had good seating space and leg room."
Khuyết điểm: "No wifi access"

Ưu: "flying JAL is always a pleasure. The flight attendants are consummately professional and the entertainment system is top notch"

Ưu: "Food was really good!!! It was way"

Ưu: "Service was excellent."
Khuyết điểm: "Seat felt stiff but felt well rested after flight"

Ưu: "The cabin crew is very nice , pleasant & the captain did a great job!"
Khuyết điểm: "Maybe a change in your food menu that you can include some continental items."

Ưu: "Excellent service"
Khuyết điểm: "Not a lot of vegetarian options"

Ưu: "Great service. Great seat."

Ưu: "Flight was all good, entertainment is great."
Khuyết điểm: "It took an excessively long time for baggage to come out and the local staff was unapologetic. Well over an hour after going through immigration. The service in Narita was significantly better. I'm American and have come to accept poor service, but I can't understand why passengers must pay for a cart to carry their luggage - especially on international flights, before any opportunity to exchange currency. Surely the airlines have some say in this..."

Ưu: "I loved the service, the toothbrushes in the bathroom, the cleanliness of the bathroom throughout the flight, the snacks, and the kind flight attendants. This has been my best experience flying to the US from Asia! I would love to take Japan Airlines again as I was incredibly impressed by their services."
Khuyết điểm: "The lack of quality movies and the way it was organized on the screen. They could organize movies and TV shows by categories instead of one big movie section."

Ưu: "Premium economy is marginally better than economy in terms of seat."
Khuyết điểm: "Probably worst food ever on a flight. Crew, from Hong Kong, struggled with either Jaoanese or English."

Ưu: "Almost everything"
Khuyết điểm: "Can't say because I was satisfied w/ my flight"

Ưu: "For a little bit more cost than regular airlines, JAL makes you feel like you are flying a better version of business, while still being in economy."
Khuyết điểm: "No complaints."

Khuyết điểm: "A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore"

Ưu: "good"
Khuyết điểm: "nothing"

Ưu: "Flight attendants were quite attentive. 3 meal selections offered. Seats quite comfy for economy class."
Khuyết điểm: "Nothing except flying first class."

Ưu: "The pre-booking of meals to meet dietary restrictions."
Khuyết điểm: "Another protein to go with the fruit tray option"

Khuyết điểm: "More offers of water and drinks."

Ưu: "The crews on the second flight were so loud. Talking and laughing so loud from the back made me uncomfortable."

Khuyết điểm: "Inconsistent entertainment system"

Khuyết điểm: "would not accept my confirm check in on line"

Khuyết điểm: "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."

Ưu: "Staff was very hepful and attentive. Nice people working"
Khuyết điểm: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"

Khuyết điểm: "Korean Air is amazing but Flyus.com is horrible."

Ưu: "Everything except boarding."
Khuyết điểm: "Check in was very slow, the flight was late and missed connection"

Khuyết điểm: "the crew on this flight didn't timely deal with two situations I had. it took twenty minutes to get a cup of tea and I had to ask twice. then I dropped my nighttime mouth retainer on the floor and it also took twenty minutes and two reminders to have them sterilize it. My previous flight from JFK to Seoul was very good not this one."

Ưu: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"

Ưu: "It was our first international flight and everything was fine."

Ưu: "Sat on the runway for 40 mins with no explanation"
Khuyết điểm: "Delayed flight"

Ưu: "flight crew service and timeliness of the flight, email update on flight status"
Khuyết điểm: "baggage claim was very slow took about 45mins to receive bags after arrival to JFK"

Khuyết điểm: "High chance of getting delay, this is mostly because of the nature of Korean air."

Ưu: "The comfortable aircraft and its services"

Ưu: "Smooth boarding"
Khuyết điểm: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"

Khuyết điểm: "Delayed flight"

Khuyết điểm: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."

Khuyết điểm: "Flight was delayed 4 hours and I had to miss my connecting flight."

Ưu: "everything"
Khuyết điểm: "nothing"

Ưu: "very accommodating for handicap"

Ưu: "I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again"
Khuyết điểm: "Everything!!"

Ưu: "The service was good"
Khuyết điểm: "Sitting down 5 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight."

Khuyết điểm: "The seat is small"

Ưu: "The plane was clean and the staff was great."

Ưu: "The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!"
Khuyết điểm: "I wish they had a few more updated movies and kids movies other than that no complaints"

Ưu: "First class on Korean long haul does not disappoint!"
Khuyết điểm: "Nothing not to like"

Ưu: "Service was great"
Khuyết điểm: "Cleanliness - not as clean as outgoing flight"

Khuyết điểm: "I can't flight. What happened?"

Ưu: "Much more legroom than I've ever experienced in economy class. Also the sound system for classical music was better than I've experienced before."
Khuyết điểm: "The thirteen-hour flight was tiresome -- but less so than breaking up the flight into shorter flights and layovers."

Ưu: "It was very good and I am exciting to get back with Korean air too!"

Ưu: "Timely and professional services,well polite and corteous staff"

Khuyết điểm: "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."

Ưu: "Just about everything"
Khuyết điểm: "In priority class the space was narrow when accessing the aisle from the window seat"

Ưu: "see above"
Khuyết điểm: "Would love more Movie and TV options, especially light of the length of the trip"

Khuyết điểm: "None"

Ưu: "Staff are first class....efficient, polite...anxious to please. very well organized flight."

Khuyết điểm: "I bought my ticket last minute not realizing that my lay over in Korea was 12 hours I arrived in Korea at 5:30 am, stayed at the airport , slept , walked, ate, sleep patiently waited for my 1930 boarding I finally boarded and was told in their broken English that I am going to be inspected I was thoroughly searched, my pursed was inspected, my body was inspected ,the asked me to open both of my hands and they run a white strips into my palm( I'm a nurse ) and the first thing that entered my mind was they were checking me for drug screen I am very bothered with what happened , Korean airlines makes their passenger have a long lay over and at the end will be thoroughly searched because she stayed in the airport too long How is Korean airlines going to support this insult!!! Anyone tell ne"

Ưu: "There was loads of entertainment during flight , food was great and crew was friendly."

Ưu: "Food was good but breakfast omelet was barely warm."
Khuyết điểm: "Need more room on such a long flight. Also, more movies and TV episodes."

Ưu: "Attentive service from flight staff 2 meal service each way in economy"
Khuyết điểm: "Nothing"

Ưu: "Nice bibimbap"
Khuyết điểm: "Boarding staffs at Tan Son Nhat Airport"

Ưu: "Everything was good overall"
Khuyết điểm: "I would like more movie and tv options"

Ưu: "After requesting a special meal, the flight attendants made absolutely sure of my identity before passing the meal to me (which was GREAT!). Having the pillow, blanket and headphones ready in place when boarding was considerate of Korean Air. Of course, no matter what, having to ask people to accommodate the requests to use the lavatory got old really fast (I had a window seat) but it's what had to happen. Overall, for such a long flight, the airline is a pleasant one with which to fly."

Ưu: "The time is not delayed"

Ưu: "The take off and landing. Pilots are very good."
Khuyết điểm: "The restroom lacks basic tissue and paper cups."

Ưu: "Amazing crew! Great food service!!"
Khuyết điểm: "Cleanliness of tray table"

Ưu: "Crew was very nice, toilets clean."
Khuyết điểm: "Flight delayed 2 times, didn’t receive text or Email from the second delayed"

Ưu: "Great"
Khuyết điểm: "Great"

Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"

Khuyết điểm: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."

Ưu: "The crew was very good."

Ưu: "Good"
Khuyết điểm: "Good"

Ưu: "Crews and services."
Khuyết điểm: "My seat."

Khuyết điểm: "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."

Ưu: "Crew was prompt and courteous Entertainment choice was good"
Khuyết điểm: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"

Ưu: "Everything"
Khuyết điểm: "Nothing"

Ưu: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Khuyết điểm: "No complaints, I would say....ANA the best,!"

Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."

Ưu: "Overall the service was good."
Khuyết điểm: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."

Ưu: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Khuyết điểm: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."

Ưu: "everything"

Khuyết điểm: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."

Ưu: "Their service"
Khuyết điểm: "Foods"

Ưu: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Khuyết điểm: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."

Ưu: "The food was great. There was a good selection of shows and movies. The stewardesses came around with water and juice often which was really nice. The bathrooms were clean."
Khuyết điểm: "The decent into Japan was pretty steep. It made me feel a bit sick and I never get motion sickness. Hardest decent I've ever had and I travel every 2 years. The ascent was excellent though and the flight in general was perfect."

Ưu: "Everything"
Khuyết điểm: "Nothing. It was perfect. Comfortable, cute stewards"

Ưu: "Service was excellent. Crew did not accept tip. Food could be better."

Ưu: "Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good."
Khuyết điểm: "Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset"

Khuyết điểm: "I was pleased with all."

Khuyết điểm: "See subject line"

Ưu: "The staff is very nice."
Khuyết điểm: "The exonomy seats."

Ưu: "Staff were very nice. Very fast service as well."
Khuyết điểm: "Seats were a bit uncomfortable"

Ưu: "Staff was pleasant, food was good, decent movies overall."
Khuyết điểm: "Cramped for average size American man. 5'10", can't imagine being 6' 2" or taller flying coach."

Ưu: "Service was great."
Khuyết điểm: "Seats had a lot less leg room than a typical plane and, really, the food could have been better."

Ưu: "I love this airline! The flight attendants are so polite and cute and the whole ride was a great experience."

Khuyết điểm: "Our seats are much less comfortable with very little leg room. My daughter couldn't recline her seat."

Ưu: "Everything is perfect!"

Khuyết điểm: "Breakfast option"

Khuyết điểm: "Disappointed that they would not do anything to allow my son and I to sit together. I ended up in a window seat and my son was in a middle seat 5 rows apart. You would think they could find some combination of a middle & window by moving a couple of single travelers but NO. Kept saying that it was a full flight so no go. It's not like we demanded an aisle seat. Just left a "bad taste in my mouth". Not the ANA service that I am used too."

Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."

Ưu: "Great flight"
Khuyết điểm: "Food"

Ưu: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Khuyết điểm: "Check in process was horrible at TKS, extremely unknowledgeable gate agents, took 6 people and 1.5 hours to check and pay for bags."

Ưu: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"

Ưu: "Excellent service"
Khuyết điểm: "N/a"

Ưu: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Khuyết điểm: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."

Ưu: "Attentive crew"
Khuyết điểm: "Landing was rough and bumpy"

Ưu: "The food was great. Very responsive flight crew."
Khuyết điểm: "Could have been slightly cooler in the cabin."

Khuyết điểm: "Headset wasn't working propperly."

Ưu: "Smooth flight with great service"

Ưu: "No delay in schedule"
Khuyết điểm: "expect more movie variety"

Ưu: "Service is good"

Ưu: "I like the service and professionalism being showed by all staffs of the ANA airlines and highly recommendable to my relatives and friends who are planning to have a vacation in Japan or in any other places in the world..they are very punctual with the schedules .I was so happy with my experience with ANA Airlines. Thank you very much for the wonderful experience we had."

Ưu: "Excellent service"
Khuyết điểm: "Movie choice is very limited."

Ưu: "Food very good.. I like it. I will go again. I want to come back"

Khuyết điểm: "Better movie selection. Better organized boarding in Frankfurt"

Khuyết điểm: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"

Ưu: "The crew is usually really good."
Khuyết điểm: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"

Ưu: "Crew was amazing"

Ưu: "Very cramped seats"

Ưu: "Food, Entertainment."
Khuyết điểm: "Harder than usually landing"

Ưu: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."

Ưu: "okayish"
Khuyết điểm: "Delay could be complimented by faster speed"

Ưu: "Crew amazing. Seat super comfortable"
Khuyết điểm: "Nothing!"

Khuyết điểm: "Transit time is way too tight. You need at least 2 hrs in between to account for landing and transfer time between terminals"

Khuyết điểm: "Excellent service"

Ưu: "Extra leg room, great service and good food."
Khuyết điểm: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"

Ưu: "Lie-flat seats in business class"
Khuyết điểm: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."

Khuyết điểm: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."

Ưu: "Great service always smiling, flight on time, overall a great way to fly."

Ưu: "Clockwork prompt"
Khuyết điểm: "Mechanical"

Ưu: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Khuyết điểm: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"

Ưu: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Khuyết điểm: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Ưu: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Khuyết điểm: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

Ưu: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Khuyết điểm: "None that I can think of"

Ưu: "Crew"
Khuyết điểm: "Food"

Khuyết điểm: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Ưu: "Staff was polite and accommodating"

Ưu: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"

Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Ưu: "Everything was good"
Khuyết điểm: "No complaints"

Ưu: "Everything"

Ưu: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Khuyết điểm: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."

Ưu: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Khuyết điểm: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."

Ưu: "wide seats. great service. on time."
Khuyết điểm: "food was not as good as one would expect."

Ưu: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Khuyết điểm: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."

Ưu: "Nothing"
Khuyết điểm: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."

Ưu: "Friendliness"

Ưu: "Ontime, airline stewards were excellent and tv entertainment very good"
Khuyết điểm: "Nothing"

Ưu: "Excellent service & comfort"

Ưu: "Great service"

Ưu: "Best serves ever will fly every time"

Ưu: "Love the service at Singapore Air. Very attentive and accommodating."
Khuyết điểm: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"

Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"

Ưu: "Great service with a smile and can do attitude"

Khuyết điểm: "Extremely cramped flight in regular Economy."

Ưu: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Khuyết điểm: "It would have been nice if wifi was free considering it was such a long flight"

Ưu: "Crew was attentive and nice."
Khuyết điểm: "Cabin was beat up and worn out."

Ưu: "everything great, every time again"

Ưu: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Khuyết điểm: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."

Ưu: "The flight experience was pretty great overall.."
Khuyết điểm: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."

Ưu: "The food was great!"
Khuyết điểm: "The announcements coming from the boarding crew were not clear or hardly under stable."

Ưu: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Khuyết điểm: "nothing"

Ưu: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Khuyết điểm: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."

Ưu: "Food was fantastic, everyone was friendly, plane was clean and orderly."

Khuyết điểm: "Food and movie selection"

Ưu: "The economy cabin had less oxygen than the premium economy and better. I could not breath with the poor air circulation and had to stand in the front of the 14 hour flight to breath."
Khuyết điểm: "Oxygen"

Ưu: "The entertainment, lots of movies and TV dramas to choose from."
Khuyết điểm: "Better communication about delays. We didn't taxi into terminal for close to hour and half after landing. Flight attendants insisted passengers must unplug headphone once landed. Some passengers (those in the back) weren't allow to use the bathroom though plane was stationery for 1 1/2 hr."

Ưu: "Nothing"
Khuyết điểm: "Flying a different airline would have been better"

Ưu: "The in-flight entertainment options were rather sparse (compared to other airlines I've flown in the past e.g. Singapore Airlines/Qatar/Emirates). However, everything else was pretty good. The bathrooms were maintained throughout the flight and I appreciated the water bottle so I wouldn't have to keep waiting for the little trays of drinks to come around."

Ưu: "Everything normal except food"
Khuyết điểm: "Food"

Khuyết điểm: "The departing flight from Taiwan was delayed so our arrival to jFK sa late."

Ưu: "stewardesses nowhere to be found...food lousy...late also..."

Ưu: "The flight attendants."
Khuyết điểm: "Narrowed sits."

Khuyết điểm: "Tasteless food, mediocre movie selection"

Ưu: "felt welcomed in the flight."

Ưu: "Food and service"
Khuyết điểm: "Seats not very comfortable, not enough room for knees/legs"

Ưu: "Huge leg room"
Khuyết điểm: "Not much elbow room, food was not good, very few movies selection."

Ưu: "EVA was a great flight. Stewardess were kind and gentle. I would highly recommend this airline."

Ưu: "Clean plane, super friendly crew, fast check-in and boarding. Extra points for supplying great vegan meals."
Khuyết điểm: "My only note if to add a protein to the vegan meals. Tofu or beans of some sort would've been a great addition."

Ưu: "The actual flight experience was great."
Khuyết điểm: "My bag is still gone because they wouldn't return it to us after the flight and there are items that I need."

Ưu: "crew was very professional, boarding was not chaotic at all! food was pretty good."
Khuyết điểm: "Not a big selection of movie or TV shows for such a long flight"

Ưu: "I like the option of the food, the service, and the seat was good enough for economy class."
Khuyết điểm: "the entertainment needs to be updated."

Ưu: "Friendly service"
Khuyết điểm: "Movie selection"

Ưu: "The crew was fantastic. I was not well throughout the entire flight and they went out of their way repeatedly to make sure I was as comfortable as possible, including giving up two of their own crew seats to me for most of the 14 hour flight from Taipei to New York. The crew also made sure that the bathrooms were kept stocked and cleaned. This is something you don't see enough of in other airlines where the bathrooms become disgusting by around mid-flight on long-haul flights. The entertainment systems are modern and designed well for practical use, unlike some other airlines that still have many or all controls situated on the armrests. They use quality touchscreens which control everything including the overhead light and attendant call button. I also like the fact that I could check 2 bags and select my seat without any fees unlike too many other airlines are doing today."
Khuyết điểm: "While the entertainment systems themselves are great the entertainment choices are not. They have very few New Releases and don't seem to update them at the beginning of the month compared to many other airlines, such as Cathay Pacific. On long flights this is one thing that should be given more attention."

Ưu: "i sat on the exit area and since the plane is not full i have all the seat on my row it means more legroom for me."
Khuyết điểm: "yes, i have a unlimited legroom on my seat and no one is sitting beside me. later after taking off i notice something poking on my left arm, and i checked it was a feet of a passenger behind me. like wtf hello im also a passenger here. passenger behind me are very inconsiderate and insensitive. the crew/staff are perfect just the passenger behind me made it worst. (flight br0030 oct 9 2017 arrived at 10:30 am )"

Ưu: "The flight is on time. The staff is wonderful. The seats had good legroom. Overall I had great experience flying with EVA"
Khuyết điểm: "The food is mediocre at best. I wish there was more movies to choose from."

Ưu: "Stewardess pleasant food ok"
Khuyết điểm: "Movies very limited option"

Ưu: "Pros: Multiple vegetarian options (Oriental option was very good) Metal utensils Thick blanket USB outlet for each seat Multiple serves of water throughout the flight Receptionists were nice Multiple amenities in the restrooms"
Khuyết điểm: "Cons: Restless flight attendants (got stepped on the foot and no apologies) Flight attendants' English abilities were questionable (when I asked for a drink, they said "wait a moment" without further explanation. I think what they meant to say was "I don't have that on the cart right now, it will be delivered later." This happened multiple times, but one time I didn't even get any response. But then again, all they said was "you need to wait" in Chinese also so maybe they are just not polite in general) They could have had better movie selections Both flights were delayed"

Ưu: "The service and Flight staff were superb! The food was pretty good too considering. Thanks!"

Ưu: "Friendly and professional crew"
Khuyết điểm: "Lack of USB ports"

Ưu: "I liked the ease of use for the entertainment system."
Khuyết điểm: "2 things. 1. The eggs on the breakfast just didn't taste good. 2. The seats were comfortable for about half the flight. After that, it wasn't the most comfortable. I am a little larger than most of the flyers (6'3"). but, my wife said the same thing."

Ưu: "Fast service"
Khuyết điểm: "None"

Ưu: "From phone customer service and ground staff to flight attendants, service is among the top. Accommodating requests for special seat. Also crew actively monitors the condition of the lavatories and keep them clean."
Khuyết điểm: "The food is just ok. Compared to Japan Airlines and Cathay Pacific, their food is less exciting. Very stingy with wine (half of a mini plastic cup and takes another round before refill). Those who are on carb free diet should make a special request prior to travel as their food is very heavy on carb and light on protein."

Ưu: "Everything was wonderful. People were nice, friendly, patient, and overall just lovely. The flight was very smooth and the space was reasonable and better than comparable airlines in the same class. I always fly Eva."
Khuyết điểm: "Nothing. Everything is great"

Ưu: "Attentive and professional flight staff, decent in-flight entertainment. Airplanes themselves, modern and very clean."
Khuyết điểm: "N/A"

Ưu: "Great customer service, amenities and comfortable flight."

Khuyết điểm: "It seems that not enough refreshment being served for a flight starting from home port."

Khuyết điểm: "Food options & giveaways for kids we're not the best. Had better ones with other airlines."

Ưu: "Responsive flight attendants to requests for water, drinks, snacks. Great movie selections. Clean washrooms."
Khuyết điểm: "Online reservation has no low salt option. Congee was too salty."

Khuyết điểm: "I thought the quality of the food was better on my flight from New York to Taipei, but breakfast was delicious on both trips."

Ưu: "blankets and pillows provided three meals nice customer service staff members spacious"

Ưu: "Great Service by the Crew! Very very cordial and accommodating. Seats are 3-3-3, and very comfortable. Food tastes great."
Khuyết điểm: "The IFE didn't have much variety, got bored after the first leg of the journey."

Ưu: "Service was great but would have prefered more drink choices. The food cart came around on a schedule. Attendents were friendly and helpful."
Khuyết điểm: "I would have preferred to have been offered more drinks. The meal was as good as could be expected."

Ưu: "Everything is excellent from flight to cruise to ground staff"

Ưu: "smooth quiet, ,,, good facilities, crew is superior in every way, You do have complainers on this site,, with 374 people on board you have to allow for time ,, show some allowance for the crew, Service is not terrible, its good to very good ... airlines are not perfect situations one has to allow for that. Your staff is excellent -period,,!!! Its , hard to find better help , all,,, very professional, caring--, fast, great to work with such as over head, retrials, snacks, etc!! Thank you for a good overall experience !! John Carlisle NYC and Connecticut ."
Khuyết điểm: "more vegetarian meals on an Asian flight would be smarter, as Asians are not meat mongers like us caucasians. The quality of food served is much above average airline food,,, you have a good vendor ,, much appreciated,, thank you . The cabin is cold more blankets ( I had none) most of us had nothing to keep us warm. thank you EVA for allowing us to comment, overall ,,you are fantastic !! John C."

Ưu: "Entertainment was excellent,lots of new movies, etc. Food was good for an airplane economy flight. Attentive flight attendants, flight was on time."
Khuyết điểm: "Seats are a little tight."

Ưu: "We were upgraded from economy to business. The leg room was improved and so was the service."
Khuyết điểm: "This baby did not allow me to sleep on a 13 hr flight. The flight atendants tried to help, but there should be better procedures to contain that."

Ưu: "Great airline, especially for a long flight. Would def use it again."

Ưu: "Great costumer service"
Khuyết điểm: "Food wasn't spectacular"

Ưu: "Flight was good but my luggage was mishandled. The top part of my suitcase was ripped off. Some stuff inside with was damaged."

Ưu: "Flight was decent, crew sometimes flaky when I requested water or ginger ale. At one meal time they totally forgot to give it to me after asking half hour beforehand.I fell asleep and woke up parched. Bathrooms were clean. Entertainment was good, I watched three movies."

Ưu: "Flight Attendants were incredibly efficient while still being nice and polite."

Ưu: "Cabin quietness Cleanliness Crew attentiveness"