Tìm những chuyến bay giá rẻ đến Florida

Khuyết điểm: "Good"

Ưu: "Flight went well and was on time. 2nd best experience for economy seat."

Khuyết điểm: "Boarding took forever and flight was delayed"

Ưu: "I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine."
Khuyết điểm: "My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!"

Khuyết điểm: "JAL LAX Ground staff. Not helpful."

Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Ưu: "The EMIRATES flight was nice. Japan airlines has good leg room."

Ưu: "Everything was great"
Khuyết điểm: "Lower the price"

Ưu: "The service was excellent"
Khuyết điểm: "Food needs improvement"

Ưu: "Kind people, quality service. Very helpful. On time."
Khuyết điểm: "Had trouble hearing instructions from flight crew since volume of the speakers was low."

Ưu: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."

Khuyết điểm: "angled flat seats."

Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Ưu: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Khuyết điểm: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Khuyết điểm: "We had to wait until check in to sit together."

Ưu: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Khuyết điểm: "Nothing"

Khuyết điểm: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."

Ưu: "The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels."
Khuyết điểm: "A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels."

Ưu: "Boarding and crew"
Khuyết điểm: "Lost luggage"

Ưu: "Excellent crew,service and great food."
Khuyết điểm: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."

Ưu: "Service was amazing. Flight attendants were very..attentive!"

Ưu: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Khuyết điểm: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."

Ưu: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"

Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Ưu: "The flight from Jakart to Japan, Japan to Chicago, was not a problem. Although thr food was typical plane food."
Khuyết điểm: "My brother and his wife had to wait 12 hrs for plane delay,just to hear that AA canceled all flight for that date. The crew told my brother and his wife to wait for another12 hours which is the next morning, for next flight. My brother decided to just take a rental car to KZO, and was going to just take their luggage from the airline, but the AA crew would not let them did so, and was really rude. It was very traumatic experience for the both of them and other passangers of how bad they treated this plane delay/cancellation issue. One passenger with baby was having a panic attack, but nothing was done. So far, no compensation, or apology email has been sent. Will never take this airline anymore. We are done."

Ưu: "Great flight, great staff. The food wasn't bad either."

Ưu: "best comfy seat! best food best service! I will use japan airline again!"
Khuyết điểm: "nothing"

Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"

Ưu: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Khuyết điểm: "Nothing! No complaints here"

Ưu: "on time and excellent service"
Khuyết điểm: "a bumpy ride compared to our flight from NY to Japan"

Ưu: "The flights were generally ok. Flying coach.."
Khuyết điểm: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."

Khuyết điểm: "Sorry, my seat really uncomfortable..."

Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Ưu: "Service"
Khuyết điểm: "Nothing"

Ưu: "The food and plum wine. The entertainment packet was nice too!"
Khuyết điểm: "The folks coughing on the plane."

Ưu: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."

Ưu: "The crew were all exceptionally pleasant, helpful."
Khuyết điểm: "I didn't care at all for the food."

Ưu: "I asked for a window seat but if was not available. I was told to go to an information desk which were not too close and it turned out that they couldn't help."

Ưu: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Khuyết điểm: "nothing really"

Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Ưu: "Friendly staff"
Khuyết điểm: "only drink provided but no snack"

Ưu: "The excellent service and courteous staff."
Khuyết điểm: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."

Ưu: "Good food and punctuality"
Khuyết điểm: "No English subtitles for English speaking movies"

Ưu: "Always on time!"
Khuyết điểm: "Everything is perfect."

Ưu: "Best R/T I have had, service to food to cleanliness."

Ưu: "More leg room in Japan airlines. I decided to use JAL as much as possible. Stewardess are all nice and very attentive."
Khuyết điểm: "Food is ok, but way so much better compared to the other airlines. The chair is not as comfortable (hard to sit) , but more leg room is a good advantage."

Ưu: "full service"
Khuyết điểm: "long flight"

Ưu: "Crew and service was excellent"
Khuyết điểm: "Seats are not 189 full flat"

Ưu: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Khuyết điểm: "The food could have been better! I didn't like it at all!!"

Ưu: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Khuyết điểm: "Take out the chicken sausage from your menu"

Ưu: "Having social distance space to take a nap"
Khuyết điểm: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Ưu: "Not satisfied"
Khuyết điểm: "Need improvements"

Khuyết điểm: "Food would have been better."

Ưu: "Crew was nice"
Khuyết điểm: "Bassinet seats could be bigger for comfort with an infant."

Ưu: "Every thing"
Khuyết điểm: "Service"

Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."

Ưu: "The service was great! I slept almost the whole way in economy and was very comfortable!"

Ưu: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Khuyết điểm: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."

Ưu: "Much better than average meals"
Khuyết điểm: "more cell phone charging stations at the airport"

Ưu: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Khuyết điểm: "Extra leg room, little bigger seats"

Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Khuyết điểm: "THE SEATS I REQUESTED DURING BOOKING DID NOT TRANSFER OVER TO QATAR AIRWAYS."

Ưu: "Food , Crew , Plane, Cleanliness and Entertainment were good."
Khuyết điểm: "Didn't like the fact that I was never notified through email that the flight was from a different , newer airport in Islamabad. Originally my booking was from Benazir International Airport Islamabad but on the day of flight when I went to that airport , it was totally closed for operations and flights. And I asked people in the street e.g taxi drivers etc which airport my flight could be from. They told me that a new airport in Islamabad had become operational and my flight could be from the newer airport. I went to the new airport but I was late for boarding because my time was wasted in going first to the Benazir International Airport and then rerouting to the new airport. Fortunately the fight from Islamabad to Qatar was delayed and I was able to make it to the boarding and flew from Islamabad to Doha."

Ưu: "everything"
Khuyết điểm: "Nothing"

Ưu: "everything"
Khuyết điểm: "nothing"

Ưu: "Boarding"
Khuyết điểm: "Comfort"

Khuyết điểm: "Out dated inflight entertainment system"

Ưu: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Khuyết điểm: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."

Ưu: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Khuyết điểm: "Delayed for 4.5 hours. Extremely bad customer service"

Ưu: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Khuyết điểm: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"

Khuyết điểm: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Khuyết điểm: "The entertainment did not include any music (classical or otherwise)."

Ưu: "Space, food, service, handling"
Khuyết điểm: "That I could not and cannot retrieve my flight on the Qatar Airlines website."

Ưu: "Cramped"

Khuyết điểm: "Seats were not very comfortable for economy class for a journey as long as these ."

Ưu: "Everythinగ"
Khuyết điểm: "Nil"

Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."

Ưu: "Same"
Khuyết điểm: "I understand it's the industry standard, but seats are too narrow with shared armrests."

Khuyết điểm: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."

Khuyết điểm: "my breakfast was nasty and when i ask the crew who served me she was rude! i didnt eat my meal !"

Ưu: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Khuyết điểm: "Everything"

Ưu: "Everything was good!"
Khuyết điểm: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Ưu: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Khuyết điểm: "Nothing"

Ưu: "Crew was excellent. Good flight"

Khuyết điểm: "Still stuck in Doha! Flight hasn't happened yet!"

Khuyết điểm: "Being a replacement flight due to delays in original flight from London, the airways chosen our seats beside the emergency exit my son who is 15 and other customer asked to swap seats for safty reasons which I fully support. computer and staff should be smart enough to choose for my son a proper seat."

Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."

Ưu: "The staff was good and food as well had a great trip"

Khuyết điểm: "One of the crew member took his food trolley over my food and did not even apologize.i found them rude"

Khuyết điểm: "Tiny seat spaces"

Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"

Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."

Khuyết điểm: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"

Ưu: "Crew were super nice, a lot of entertainment varieties"
Khuyết điểm: "That I had to deal with some rude local officers at the airport, one of them was Qatar airline employee, 3 were security and immigration staff. They ruined my trip with thier rudeness."

Ưu: "All Excellent. Will fly again."

Ưu: "Fligjt om time. Smooth landimg Friendly environment."
Khuyết điểm: "Could have provided asian dish from.doha to.newyork.flight"

Khuyết điểm: "Free WiFi"

Ưu: "It was a great flight thank you kayak thanks ti THY"

Ưu: "good company"

Ưu: "Si Much!!"

Khuyết điểm: "Flying out of the Istanbul airport was horrible."

Khuyết điểm: "Had a missed flight due to weather delay. Made multiple calls to customer service. Multiple times the solution suggested was to go to a local Turkish Airlines office. How many companies are asking to visit a office for service in 2018? Issues were not still resolved. Aircraft seats were worn out and dirty on BOS to Ist and Ist to Miami route."

Ưu: "This was superlative in every way...."
Khuyết điểm: "I liked everything."

Khuyết điểm: "My bag didn’t come"

Ưu: "Nothing"
Khuyết điểm: "The seats. You are real greedy."

Ưu: "Always excellent"

Khuyết điểm: "My Miles&Smiles were not added to the trip."

Ưu: "Food."
Khuyết điểm: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Khuyết điểm: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Khuyết điểm: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Khuyết điểm: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Ưu: "Everything"

Ưu: "Everything was great!"

Khuyết điểm: "The service was very professional."

Khuyết điểm: "Leg space"

Ưu: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Khuyết điểm: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Ưu: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Khuyết điểm: "poor to non existence service in economy class. all crew up front with zero crew In back."

Ưu: "All was great. I love this company"
Khuyết điểm: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

Ưu: "Great"

Ưu: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Khuyết điểm: "The boarding process was a bit unorganized and took a long time as a result."

Ưu: "Crew was generally clean and professional but not necessarily super alert."
Khuyết điểm: "They did not regulate seating ruled well enough which led to others in the plane wondering around drunk during seat belt on moments and falling on me twice while I was trying to sleep. Not only was that frustrating but it is not safe to have people up and about when the captain requests seatbelts."

Ưu: "Food"
Khuyết điểm: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Khuyết điểm: "it was so HOT!!!!!!!"

Ưu: "Everything"

Ưu: "Chair did not recline properly - 16A/B"

Ưu: "Cleanliness, wonderful crew,"
Khuyết điểm: "The TV on my seat was not working"

Khuyết điểm: "Everything was good"

Ưu: "On board entertainment."
Khuyết điểm: "Customer Service. They cancelled my flight in the middle of my vacation and just sent me an email moving my flights to next day. Unacceptable!!! I paid for it 4 months in advance. One cannot change my arrival from Sunday night to Monday night. Called Customer Service 20+ times to have it fixed. They are all outsourced incompetent and unprepared. Good planes overall, but horrible customer service. I will never fly Turkish again. I prefer to pay more and have decent customer service and no flights cancellations in the middle of my vacation."

Ưu: "same as above"
Khuyết điểm: "same as above"

Khuyết điểm: "I woke up twice due to too warm cabin."

Ưu: "My travel mate left her phone on the plane at one point flying from Munich to Ataturk airport and the women at the lost and found counter were very helpful in getting the device back."
Khuyết điểm: "The food on a couple of the flights was very strange/not hot/not good."

Khuyết điểm: "The plane wasn't very full and my wife and I had 3 seats each to lay down and sleep on the long transatlantic flight"

Ưu: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."

Ưu: "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
Khuyết điểm: "The bathroom needed a little more maitence that's all!!"

Khuyết điểm: "The plane was half empty yet they say everyone uncomfortable towards the front."

Ưu: "Again, the crew did a good job helping me recover from the terrible on ground experience. Great food!"
Khuyết điểm: "Again, the check-in process was remarkably, out of this world terrible! Even for business class!"

Ưu: "Boarding was fine in Istanbul. Go to toilet before going through security check in the gate."
Khuyết điểm: "Poor crew service--amazingly slow (my general THY service experience has been great, but in this leg crew did not respond to calls for almost 20-30 minutes). After meals, most people took their own empty trays to return them behind (because the crew had not picked up after 30+ minutes). The meals arrived cold as well. My entertainment set froze after 4 hours in a 13 hours trip, and was not attended to after repeated calls. One conscientious Turkish stewardess was very helpful in the 9th hour (literally), even if the entertainment did not come back on. To top these, I was sandwiched between a teenager on front and teenagers on right, who were loud and generally weird (obviously not the airlines fault). So, it ended up being a mediocre experience overall."

Ưu: "Same as above."

Khuyết điểm: "I have 4 lost baggages, didn't arrived Miami"

Ưu: "Punctuallity"

Ưu: "The desk personnels from the Philippines (flight from Phils to Istanbul) were very accommodating when I requested if the plane was not full that I could be seated on an area where the other seat was not occupied. Very professional with smiling faces."
Khuyết điểm: "So now, this would be the opposite (big time), this lady personnel on the desk (flight from Istanbul to Miami), when I asked her for the same request, she did not even look on the computer and quickly stated that the plane was full. I travel a lot so I just know that this person was lying and sure enough when everyone boarded, they were empty seats. I should have gotten her name because she was just plane lazy and unprofessional, it showed that she did not like her job. I paid an expensive Turkish plane ticket, so I deserve that courtesy and I would fully understand anyway if there were no seats at all but please don't even take your costumers like a fool."

Ưu: "Worst flight ever. Please enforce conduct code."
Khuyết điểm: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."

Ưu: "My suitcase was delayed, but I'd like to notice and appreciate efforts taken by Turkish airlines rep. at MIA to get it found and delivered in a timely manner. She also followed up asking if everything is fine with it. Thank you, guys!"
Khuyết điểm: "Rude young lady security officer in Istanbul airport, who forced me to start my laptop working like it's forbidden item to carry on. She talked with intonation like I did something wrong and she is thereto discover it. I believe better workplace for her would be to supervise some prisoners, not welcoming guests at international airports. All other officers (including other security control ones) were looking overwhelmed by work flow, but still polite and friendly."

Ưu: "Service with a smile and very professional. Love the quality of food and entertainment on board."
Khuyết điểm: "Last minute changes of aircraft that suddenly make what one thought to be an aisle seat a middle seat! Very annoying."

Ưu: "Nothing,really other than the fact that it Got us home."
Khuyết điểm: "At least offer water. There was no service whatsoever"

Ưu: "Crew was great"
Khuyết điểm: "Snacks"

Ưu: "The crew &entertainment"

Ưu: "2 and 2 seats, all occupied, no distancing."
Khuyết điểm: "Better seating, boarding from the tail to decrease contact"

Khuyết điểm: "Plane had to land in a different city due to inclement weather. Very disorganized process, huge traveling setback, never got my travel voucher."

Ưu: "Very uncomfortable seat - and I’m thin."
Khuyết điểm: "Outlets not working for my row"

Ưu: "Extra seat width would always be nice"

Ưu: "my borden pass had no gate no"

Ưu: "Pilots made up for delayed departure. Boarding quick and efficient"
Khuyết điểm: "Flight was delayed"

Ưu: "Nothing"
Khuyết điểm: "If my Chanel purse with my make up Chanel brand full bag with unopened experience makeup and purse was stolen"

Khuyết điểm: "Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting."

Ưu: "Yes very pleasurable."

Khuyết điểm: "There’s no headphones aboard for entertainment"

Khuyết điểm: "Delayed due to malfunctioning plane"

Ưu: "Beverages and biscotti Variety of entertainment Great Crew!!!!!"
Khuyết điểm: "Only bevarages and biscotti Free entertainment isnt free..$10 wifi charge AND requires personal viewing device Ridiculously small toilets....and only two for large main cabin"

Ưu: "The crew was great. Even though we were delayed by about 40 minutes, they were friendly and courteous."
Khuyết điểm: "40 minutes maintenance delay."

Ưu: "Nothing"
Khuyết điểm: "Very uncomfortable American airlines is the worst"

Ưu: "departure and arrival time"
Khuyết điểm: "the passenger next to me smelled horrible"

Ưu: "The seats were comfortable"
Khuyết điểm: "The attendant at the gate was rude. She asked for me to put my bag in the slot to see if it will fit. It fit, and she told me I still need to check my bag because I squeezed it in there. She told me that I either “had to check my bag or find alternative way home” . After when I was taking to the end of the jetway she wouldn’t let me take it and said she had to do it” the whole situation was handling poorly and I watched her be rude to people prior to me. Also the outlet at the gate didn’t work."

Khuyết điểm: "Flight delayed and bot enough overhead space."

Khuyết điểm: "Boarding was haphazard"

Ưu: "I thought the service was great"
Khuyết điểm: "I was surprised that there was only beverages served and no pretzels are peanuts like the other airlines"

Ưu: "Price"
Khuyết điểm: "Outdated airplanes"

Ưu: "Not turbulence"

Khuyết điểm: "2.5 hour delay."

Ưu: "The setup at Skyharbor airport in Phoenix is a joke. There is no rhyme or reason as to how they do things. There is no organization whatsoever. Nobody knows what they are doing. Agents are rude. They can’t figure out which gate flights are suppose to go out of."
Khuyết điểm: "I didn’t like a single thing. The fact you pay extra money for a so-called choice seat and then you have to wait til more than half the plane is filled is a joke. It’s all about money w you ppl. Quit being so greedy and focus on customer service."

Khuyết điểm: "Ugh. By this time I'm worn out and fed up from hassling with Customs. Then they lose my luggage."

Ưu: "Bulk head aisle leg room"
Khuyết điểm: "Narrow seats and aisle. Being pressed against someone and bumped in the aisle for two and a half hours is a long time."

Ưu: "The option to hear the flip down LCD screens. Though I didn’t use them."
Khuyết điểm: "The lady next to me taking up my seat and a quarter of each seat to her side. The person in front of me never putting their seat all the way up. Couldn’t hear the crew when asked a question."

Khuyết điểm: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher numbered rows."

Ưu: "Entertainment system and new plane"

Khuyết điểm: "Landing was a little rough"

Khuyết điểm: "I was forced to check my carry on luggage. There was no problems on the way up to DC, just on the way back."

Khuyết điểm: "3 hours stuck on the tarmac before giving up on repairs and switching aircraft"

Khuyết điểm: "Last to board with a young child."

Ưu: "Nothing"
Khuyết điểm: "2.5 hour delay going, 3.5 hour delay returning. All because their paperwork had not been submitted on time. Terrible organization."

Ưu: "Short trips so no entertainment is offered so it's n/a"

Ưu: "Leg room"

Ưu: "Relatively uncorwdedcat that time so I got row to myself. Good amount of legroom"

Khuyết điểm: "The crew was late because of an incoming flight they were rude to other passengers and seemed to have an attitude after a long day they made very few announcements but the flight went fast"

Khuyết điểm: "Carry on limitations"

Ưu: "The crew, and the plane, confy. Was a good flight in general."

Ưu: "He gave me a meal voucher in Dallas which made me feel a little better about the four hour delay until the next flight."
Khuyết điểm: "I didn't like the idea that I've had a four hour delay due to the fact that the airplane and DeRego showed up an hour late. There were no explanations and no apologies. I got to Dallas I was furious complain to customer relations. I at least wanted them to let me in to the admirals club so I could be comfortable for the next four hours. They refuse that but one lady at the customer relations apartment did give me a meal voucher which made me feel a little better."

Ưu: "With American Airlines in general there is no such thing as customer service anymore .Staff at desk at the airport are rude .Could learn a few things from your Australian counterparts at Qantas airlines"
Khuyết điểm: "No respect for customers anymore"

Ưu: "Somewhat disappointing on the snack options..."

Ưu: "Nothing"
Khuyết điểm: "Gate changes were confusing. Staff unprepared and upset with customers. I witnessed a gate agent yelling at customers and slamming phones down."

Ưu: "Good assortment of movies"

Ưu: "New plane"
Khuyết điểm: "Crew was ten minutes late"

Ưu: "excellent services from employes"

Ưu: "Smooth trip"
Khuyết điểm: "Delay delay delay on the flights"

Ưu: "Great service and very polite staff"
Khuyết điểm: "Cleanliness"

Khuyết điểm: "Glad we were able to watch a movie"

Ưu: "Pilot was informative. We were delayed because we had to wait in line for our plane to get de-iced"
Khuyết điểm: "Not sure but I think the WiFi wasn’t working? I know #firstworldproblems right?"

Khuyết điểm: "Snack"

Ưu: "I liked everything was excellent"
Khuyết điểm: "There was a 10 minutes delay"

Ưu: "Quick service, pilots witj trusting calm voices."
Khuyết điểm: "Na"

Ưu: "The bathroom sign that shows if it is busy without going there"

Ưu: "The food was better then on many airlines"
Khuyết điểm: "The staff could have been more friendly"

Khuyết điểm: "Video monitor inop and the audio on next passenger inop."

Ưu: "Comfort"

Ưu: "Made up time for delayed departure"
Khuyết điểm: "So cramped. Sat next to very obese person....spilled onto my seat"

Khuyết điểm: "They ran out of the food I wanted"

Ưu: "On time"
Khuyết điểm: "Not comfortable"

Ưu: "Nothing"
Khuyết điểm: "Everything"

Ưu: "Nothing"
Khuyết điểm: "Everything"

Ưu: "Coffee with cookies!"

Ưu: "Nothing"
Khuyết điểm: "Not sitting by my wife."

Khuyết điểm: "Nothing"

Ưu: "Could have basic viewing for free like other airlines."

Ưu: "On-time"
Khuyết điểm: "Kids screaming and kicking behind me the whole time"

Ưu: "We arrived on time"
Khuyết điểm: "Gate attendant was crabby We sat on plane for an hour due to a matienance delay"

Ưu: "I liked the cost, BUT..."
Khuyết điểm: "I didn't like that it wasn't readily advertised you get put at the back of the bus, bottom of the pile, lowest point on the totem pole. In other words, I was booked on my return trip as Basic Economy- no frills, no thrills. Last to board, no carry-on allowed. I had to end up paying the same for that portion of my round-trip as I would have if I'd just booked through United. $60 in checked baggage. NOT happy with Kayak more than anything."

Ưu: "Landed on time"
Khuyết điểm: "Changed gate to another terminal at the last minute, we made it on time buy with an infant and a toddler taking a bus in a raining day was tough."

Khuyết điểm: "No food on plane only a tiny bag of snacks"

Ưu: "Eh"
Khuyết điểm: "Delays!"

Khuyết điểm: "My trip was for my dad's quadruple bypass surgery and the date was changed. I was told by Price Line I would need to pay $400 as fee to change my trip. I received your email so I contacted United directly and they said there was a $200 fee which could be reimbursed since it was a medical situation."

Khuyết điểm: "Delays"

Ưu: "Captain... smooth landing"
Khuyết điểm: "Gate attendants were crabby and not very helpful."

Ưu: "Good service"
Khuyết điểm: "Nothing"

Ưu: "Pilot sped up to make up for lost time"
Khuyết điểm: "Snacks need flavor"

Khuyết điểm: "3x we changed our gate nos inorder to board ..."

Ưu: "The passenger next to the window."
Khuyết điểm: "The passenger on the aisle."

Ưu: "On time, pleasant and helpful staff."

Ưu: "Very smooth and easy from arrival to airport to final destination"

Ưu: "After many flights with United, I am always pleased with the level of customer service. I've only encountered friendly staff from the skycaps to the captains and everyone inbetween. I have never felt like I'm just a warm body filling a plane seat."

Khuyết điểm: "I was two hours delayed from my originating terminal in Denver due to a snow storm overnight. I arrive into Houston two hours late only to re adjust my remaining flights back to Denver. Two days later. What was supposed to be a one day trip to get my kids to spend it with me in Colorado. Is now turning into a three day filled adventure in airports."

Khuyết điểm: "I was in the center bulkhead seat with an very oversized man on the aisle seat with a "service dog". It was not a service dog in the sense that it was all over the place--on my feet and in the aisle where it tripped a stewardess more than once and she told him it couldn't be in the aisle. So it pushed over to my seat because the guy was just to big to share his legroom. It shredded napkins the man dropped which a trained dog would not do. it bounced his tray table up causing him to drop his two vodkas. I had to have the stewardess tell him to move his arm and body out of my seat so I could stow my tray for landing. When waiting for my ride outside the dog was off lease and ran into the pickup lanes where the man had to chase him down. A true service dog would never behave like that."

Ưu: "Everything on Kayak was fast and simple!:)"

Ưu: "All"
Khuyết điểm: "Flying in general"

Ưu: "very polite staff"

Khuyết điểm: "Wi-Fi wasn't available"

Khuyết điểm: "The landing was rough!"

Ưu: "Everything"
Khuyết điểm: "Na"

Ưu: "Everything"
Khuyết điểm: "Nothing"

Khuyết điểm: "Not enough overhead storage"

Ưu: "On time. Organize boarding"

Ưu: "Everything"

Ưu: "All good."
Khuyết điểm: "Instead of a full can of soda with glass of ice, just recieve a glass with v ice and a bit of soda from the can."

Khuyết điểm: "Turbulence"

Ưu: "Everything"
Khuyết điểm: "N/A"