Tìm những chuyến bay giá rẻ đến North Carolina

Ưu: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Khuyết điểm: "Not one thing."

Ưu: "Flight went well and was on time. 2nd best experience for economy seat."

Ưu: "Professional and friendly crew. Food was excellent"

Ưu: "Typical JAL, nearly everything was fantastic."
Khuyết điểm: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."

Ưu: "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
Khuyết điểm: "The movie selection and meals were not bad, but I've had better on other airlines."

Ưu: "even though I was in Economy class, the seat was comfortable, the food was good and the flight attendands were attentive and polite"

Ưu: "Everything was great"
Khuyết điểm: "Lower the price"

Ưu: "The food the service and flight was great"

Ưu: "Service was very goood"
Khuyết điểm: "Food was not great and entertainment was average"

Ưu: "Very professional staff, smooth boarding process."
Khuyết điểm: "Uncomfortably hot throughout flight. My entertainment system was out of sync, so some movies wouldn't play and the others would link to something completely different. My companion's systems appeared to work fine, so we took turns switching seats to use the one entertainment system."

Ưu: "Staff and service good"
Khuyết điểm: "777-300 plane business class very old and tired"

Ưu: "Beautifully presented and tasty Japanese food. Electronic windows."
Khuyết điểm: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Ưu: "Very helpful staff. Easy check in. Comfortable seats."

Khuyết điểm: "angled flat seats."

Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Ưu: "Able to watch Three Billboards, Darkest Hour, Shape of Water, Wonder, and list goes on and on."
Khuyết điểm: "The seats on the 787 were much more crowded than on the 767."

Ưu: "Excellent service - delicious meals"

Ưu: "Flight time was not bad, not too long"
Khuyết điểm: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Ưu: "I would recommend to everyone JAL"

Ưu: "So cramped. Very uncomfortable flight."

Ưu: "Customer service was on point . Thanks Again !"

Ưu: "Great airline, roomy seats and they don't nickle and dime you like other airlines."

Ưu: "Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight."

Ưu: "The flight attendants were first class."
Khuyết điểm: "A small snack would have been nice, even a small bag of pretzels. Anything."

Khuyết điểm: "We had to wait until check in to sit together."

Khuyết điểm: "I wasn't able to pre-select my seat."

Ưu: "the staff"

Ưu: "Excellent flight and wonderful service!"

Ưu: "The aircraft was excellent."
Khuyết điểm: "The service could be bit more personal for a long 13 hour flight."

Ưu: "Everything"

Ưu: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Khuyết điểm: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Ưu: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Khuyết điểm: "Aisle seats not very private, remote control not intuitive to use"

Ưu: "Service was polite and efficient"
Khuyết điểm: "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."

Ưu: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Khuyết điểm: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."

Ưu: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."

Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"

Ưu: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."

Ưu: "Enjoyed the greeting, politeness and food"
Khuyết điểm: "More English speaking would be preferred"

Ưu: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Khuyết điểm: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Ưu: "Service"
Khuyết điểm: "Nothing"

Ưu: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Ưu: "Soft chair."
Khuyết điểm: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."

Ưu: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Khuyết điểm: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."

Ưu: "Everything from check-in to boarding was easy, clearly outlined, and succinctly instructed. The attendants were very kind, attentive, and caring. Announcements were in multiple languages, and very easy to understand. The flight was only 2 hours long, but even during that short time, they maintained great professionalism and polish. They even retrieved and stowed a bag multiple times for an elderly passenger without complaint, and frequently checked on him to see if he needed anything else. Quite nice to see!"
Khuyết điểm: "The only thing I didn't like was the random PA interruptions for nothing on the entertainment screen. a minor nitpick on an otherwise wonderful flight!"

Ưu: "Loved the food"

Ưu: "Everything was so good. flight attendants were great. plane wasn't full so there were empty seats. plane was super clean and nice. can't recommend them enough."
Khuyết điểm: "food was only decent, but it's probably just my personal taste"

Ưu: "Was blown away by the food on my flight to Osaka. Can't imagine better. Would definitely recommend and fly JAL again."

Ưu: "I liked that they served food through the the flight and they provided movies and other entertainment options free of charge."
Khuyết điểm: "The tight spaces in economy were still slightly uncomfortable."

Ưu: "Amazing service; flight attendants were very quick to respond to requests and very very polite and friendly Comfortable space; considering it was economy the seating was surprisingly roomy"

Khuyết điểm: "Food"

Ưu: "Easy Boarding, nice crew"
Khuyết điểm: "More vegetarian food options"

Ưu: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"

Ưu: "Staff were accommodating and considerate, great flight!"

Ưu: "Crew was fine, polite and helpful. Seat was not so comfortable as i am tall (no leg room)"

Ưu: "Food, seat, entertainment"
Khuyết điểm: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"

Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."

Ưu: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Khuyết điểm: "Nice if they offered/served drinks before meals"

Khuyết điểm: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."

Ưu: "Crew was friendly and helpful."
Khuyết điểm: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"

Ưu: "seat space with leg room."

Khuyết điểm: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."

Ưu: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Khuyết điểm: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"

Ưu: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"

Khuyết điểm: "I didn’t like the spicy food"

Ưu: "Great"
Khuyết điểm: "Too long, lol"

Ưu: "Everything."

Ưu: "Friendly and genuine staff. Clean plane. Staff were well organised."
Khuyết điểm: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Ưu: "everything"
Khuyết điểm: "Nothing"

Khuyết điểm: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."

Ưu: "Never spending too long waiting for anything."
Khuyết điểm: "More realistic options to upgrade. Example I can board a train in London and upgrade to first class for £20 to Edinburgh. If you have a coach class or business class empty. Have capacity to feed extra or not. Last minute upgrades can be both a revenue stream and another option to further satisfy some customers. Particularly older generations that can afford and would fund such a win win appealing."

Ưu: "Crew"

Ưu: "It was normal flight"
Khuyết điểm: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."

Ưu: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"

Khuyết điểm: "They drop you at the airport for 16-17 hours Airport hotel costs around 350$/night No entry visa for layovers exceeds 8 hours as they announced The answer they gave No entry visas because you bought a discounted ticket!!"

Ưu: "Everything was great boarding,crew,comfort,food, entertainment ... crew is very helpfull and friendly Bathrooms were always clean,Service was excellent ."
Khuyết điểm: "I tried to add my millage that I couldn't do Because of not enough guidance .... With in five months I had to round trips to USA From Lahore Pakistan... and still didn't get my millage my request is to add those millage so I can continue travelling with Qatar Air...."

Ưu: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Khuyết điểm: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."

Ưu: "clean airline, modern airplanes, good food, friendly service"
Khuyết điểm: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."

Khuyết điểm: "Main course is not enough"

Khuyết điểm: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."

Ưu: "The flight attendants was nicer on this flight then the US to Doha flight"
Khuyết điểm: "Seats were not comfortable"

Ưu: "Great selection of movies and tv shows"
Khuyết điểm: "Entertainment screen is too dim even on highest brightness setting"

Khuyết điểm: "The customer service is terrible. They refused to accommodate me for a 19 hour layover with a complimentary airport hotel stay, claiming there was an earlier flight--that was still 12 hours away, that I would have to pay to book anyway. Pure scam to get you to pay to upgrade your flight, pay for hotel or be condemned to stay in there airport for a whole day. Never ever again! Don't fly them!"

Ưu: "Service is fantastic. Comfort in business class. Great food. You can't ask for nothing better. The lounge in Doha is breath taking."

Ưu: "If you can book Qatar Airways at a price competitive with any other major carrier then absolutely do - incredible service, plane, food, and overall experience that far exceed the competition."

Ưu: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Khuyết điểm: "Nothing"

Khuyết điểm: "The layover was too long"

Ưu: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Khuyết điểm: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."

Khuyết điểm: "Food serving took a while. And need improvements."

Ưu: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Khuyết điểm: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."

Ưu: "The food and crew."
Khuyết điểm: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."

Khuyết điểm: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."

Ưu: "The crew was very nice and seemed very accommodating. The flight was on time to leave, or maybe even a few minutes early. The food was very good. Overall it was a very comfortable flight.Oh and the little toiletry bag was a very nice touch. I for sure used the socks in there and the toothbrush was bonus."
Khuyết điểm: "I didn't have any issues on this flight. Everything was great for me."

Khuyết điểm: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."

Ưu: "Alinda, the stewardess."
Khuyết điểm: "Too long journey."

Ưu: "Great flight"

Ưu: "leaving airport"
Khuyết điểm: "24H delay, no meals, no coordination, no communication."

Ưu: "Great food, Comfy, Great staff. Usual I dont review but really enjoyed those 4 flights with Qatar"

Ưu: "Excellent airline. Great experience. Easy. Professional. Efficient."

Khuyết điểm: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"

Ưu: "The seat is comfortable."

Ưu: "Food and beverage"

Khuyết điểm: "No landing form!!"

Ưu: "Nice crew , good and good"
Khuyết điểm: "If someday ... someday....I can afford First Class . That’s will be Nice for a long flight ."

Khuyết điểm: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."

Ưu: "The seat is good"
Khuyết điểm: "The price low a little more is better"

Ưu: "Crew and the food"
Khuyết điểm: "Seating was tight for me a big guy"

Ưu: "No"
Khuyết điểm: "Food and Crew"

Ưu: "CX crews are professional as they are very customer oriented"
Khuyết điểm: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"

Ưu: "The crew carefull and the seat comfort"
Khuyết điểm: "Cathay Pacific should be open direct rounte from SGN to MEL"

Ưu: "Polite crew, good food"
Khuyết điểm: "Newer plane on flight from HKG to sFo"

Ưu: "."
Khuyết điểm: "."

Khuyết điểm: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"

Khuyết điểm: "My seat would not recline."

Ưu: "I love the crew, I even didn't have chance to say what I need but I got the one I want"
Khuyết điểm: "N/A"

Ưu: "Good options for food including meals and snacks! Cabin crew was great."
Khuyết điểm: "Crew sometimes a little slow responding to passengers paging from their seats."

Khuyết điểm: "Was not able to change my flight"

Ưu: "Roomy for premium class, friendly service, flight went like clockwork."
Khuyết điểm: "Plane interior was showing its age."

Ưu: "thank u very much im very happy with the flight :)"

Ưu: "Third time on Cathay Pacific"
Khuyết điểm: "the food- vegetarian"

Khuyết điểm: "Continues to be incinsistent and spotty service."

Ưu: "I liked the fact that food was offered rather than the typical NA experience where you provide your own."
Khuyết điểm: "Staff seems distant and uninterested at times."

Ưu: "Everyone that was part of the Cathay Pacific team was so friendly and helpful. They were very accommodating and quick to assist me outside the typical meal and drink service times. I flew economy and the seats were fairly comfortable. There were plenty of new films to choose from for entertainment as well."

Khuyết điểm: "Delayed flight and promised me in Chicago and in Flight that the plane in Hong Kong would wait. Now I am sitting inside the Airport waiting until morning to fly out. I will never fly with them again. LIARS!"

Khuyết điểm: "Flight delay was not announce until boarding time. Such chaos!! at 1:00 AM. Rescheduled the next 24hrs. I was lucky to live within one hour of the airport. Next day, after boarded the plane, had to sit inside plane for 2 1/2 hours until the plane takes off. It was not a good experienced, even though they gave us a voucher for 75.$"

Ưu: "Short stop over"
Khuyết điểm: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it"."

Ưu: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Khuyết điểm: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Ưu: "Overall is ok"
Khuyết điểm: "Boarding. On the way back to SF from HKG, instruction was not clear perfectly; it made me confusing I did not know which line was correct to get on board!!"

Ưu: "A very enjoyable flight experience, everything was very smooth."

Ưu: "N/A"
Khuyết điểm: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."

Ưu: "Time Management and guidance. We enjoyed playing on screen. We viewed movie. How we are flying on Google maps. Hospitality is good."
Khuyết điểm: "Nothing."

Ưu: "One of the better airlines for a reason, great overall"

Khuyết điểm: "Cramped seats."

Ưu: "Cathay's new plane's are great. Comfortable, lean back quite a bit, and have good entertainment."
Khuyết điểm: "I wish they had a closer spot to immigration at Haneda. It's always a 10 minute walk."

Khuyết điểm: "flight was late"

Ưu: "Upgraded to business class 2 twice. Great service and caring staff"
Khuyết điểm: "Nothing"

Ưu: "Cathay Pacific provided excellent service."

Khuyết điểm: "Nothing"

Ưu: "Timeliness, Ease of boarding and friendliness of crew."
Khuyết điểm: "food was OK."

Ưu: "It was a packed flight and I had the window seat, but I remained seated the entire time.. The selection of entertainment was awesome.."
Khuyết điểm: "the long flight.."

Khuyết điểm: "The ground staff should give us options before, not waiting until we are in Hong kong"

Ưu: "Delayed"

Ưu: "Good service. Love that you can have wine with dinner! Good size blankets provided."
Khuyết điểm: "They called us to board early and then we stood there for about 10 minutes before they actually started letting people through the gates."

Khuyết điểm: "Lost bags. Stranded in Sri Lanka in sweatsuit worn on freezing plane. Cathay has no agent in airport to speak with...must communicate through local airport personnel, who have no information, nor authority to help. Cathay wouldn't track down bag or deliver in readonable amount of time, so we had to go back next day at midnight when nxt plane arrived + hope bags were on it. We were shocked as crew was so organized getting us (people) to connecting flight in Hong Kong. Woman met us at gate and personally led us to connection gate. Only a few gates down in same terminal. In case you're curious: not that we expect Michelin star dining, but the food is dismal. Some of the worst airline food ever. It's like pure sodium + tastes very much like the aluminum can it surely came out of."

Ưu: "there an attentive airline. Good service an on time flights"

Ưu: "Overall experience is good"
Khuyết điểm: "none"

Ưu: "The flight was very pleasant and the crew exemplary."
Khuyết điểm: "The flight was delayed by over 3 hours and I just missed check in for my connecting flight. I was not allowed to board by British Airways. Unfortunately this was a separate ticket and resulted in me having to purchase a new ticket at a very higher cost. While I accept the delay was beyond Cathay's control I would have make the check in on the connecting flight in time if they had provided assistance in transiting through the airport. Unfortunately no help was provided and after I missed the check in and spoke to the Cathay Pacific representative they only advised me I would have to find another flight."

Ưu: "Seating was not bad, considering it was a short flight."
Khuyết điểm: "Food was average, not as good as in the JNB-HK leg. Also, the flight attendents were inattentive."

Ưu: "The cabin service was just excellent and I felt very comfortable throughout the whole journey."

Ưu: "I enjoyed the meals during the flight. The meals that were provided has a salad, main course, fruits and desert. Good amount of leg room, comfortable seating and enterntainments of movie and music."
Khuyết điểm: "I don't really like the buzzing sound when the plane was in motion (as most planes were, I believe)."

Ưu: "Fell asleep"
Khuyết điểm: "Nothing"

Ưu: "Everything was how should be"
Khuyết điểm: "I like how you are now."

Ưu: "Nothing"
Khuyết điểm: "Sit with my actually girlfriend that I bought tickets with"

Ưu: "This was the best plane I’ve ever been on. 737-800"

Ưu: "Crew, clean toilets, quality of food/beverages served, punctuality (arrived early), entertainment"
Khuyết điểm: "Cold temp/a bit cramped in economy, plane landing was rough!"

Ưu: "Premium seating made a huge difference. Even though I am petite, I had a laptop, tablet and work that had to go under the seat in front of me, and I still had plenty of legroom."
Khuyết điểm: "The seatback offered free streaming of AA entertainment on my tablet, but when I opened the browser and selected entertainment, the only option was to pay $9.95, so I just watched downloaded Netflix episodes. Plus the movies offered on AA streaming didn't look especially good."

Khuyết điểm: "Gate person could have been more accommodating given I was not supplied a boarding pass. Had to get seat assigned at gate and she was irritated that I did not have a boarding pass. On plane stewardess was indifferent to issues with chairv and my attempt to change seat."

Ưu: "Nice gate agent was holding the plane for some of us who were running from International connections"
Khuyết điểm: "Wish the plane was a little cooler while passengers were boarding"

Khuyết điểm: "delayed and lost luggage! thanks"

Khuyết điểm: "Landing"

Khuyết điểm: "Horrible food"

Khuyết điểm: "Entirely too crowded."

Ưu: "Finnair uses the American Airlines flight for this destination. Non-stop flight Raleigh to Heathrow (round trip).. Fantastic, on time and comfortable aircraft."
Khuyết điểm: "It would have been easier to book our seat assignments if Fdfinnair had directed us to contact American Airlines directly to get seat assignments. Could not pre-select through Finnair. If you did not want the meat meal the vegetarian meals on both flights included mushrooms...not into fungi."

Ưu: "Exit Row Seating"
Khuyết điểm: "Delayed Flight 1 hour and 20 minutes"

Ưu: "Flt attendent was really nice, friendly, courteous"
Khuyết điểm: "Flt not on time. A/C did not work properly."

Ưu: "No complaints at all. Comfortable and on time."

Ưu: "Flight was delayed slightly, but pilot made up most of the time in the air. Everyone was polite and flight was totally uneventful."
Khuyết điểm: "Seat headrest was weird. Made flight slightly uncomfortable."

Ưu: "perfect"

Ưu: "The flight was smooth and quick."
Khuyết điểm: "My departure changed three times, The first change was an 82-minute delay, then a 2-hour delay, then a 30-minute delay. Overall, the final departure as only 30 minutes after my initially scheduled departure, but it caused a lot of frustration."

Ưu: "Good flight. Fairly comfortable flight. Attendants Were friendly and helpful."
Khuyết điểm: "The movie was mediocre. Biscuit cookie was tasteless. Would prefer peanuts or pretzels."

Ưu: "The smooth boarding process and the enterainment."
Khuyết điểm: "The limited food option. In general, there's not much vegetables. The food is either a pasta dish (quite heavy) or a meat dish with potatoes or rice."

Khuyết điểm: "The food was horrendous. I am pretty sure the folks at AA responsible for selecting, preparing, and delivering to the passengers do not eat this food. I am a million mile flyer with AA, I had the same status on NW, and high mileage on Lufthansa, and other international carriers. At the height of my career I was a 100% road warrior flying internationally weekly The food on this flight was the worst I have ever been presented with."

Ưu: "Flt on time. Arrived on time"
Khuyết điểm: "A young child screemed constantly. Not sure how you would address. Have had kids so been there"

Ưu: "Crew was friendly and boarding was smooth"
Khuyết điểm: "Plane took off a little late but not enough to mess up my plans"

Khuyết điểm: "Too little room for legs and cabin was colder than usual."

Ưu: "Cheap seat had leg room"

Ưu: "Always delayed. Always check my carry on. Which equals me being late to where I'm going."
Khuyết điểm: "See above"

Ưu: "on time"
Khuyết điểm: "very cold"

Khuyết điểm: "When I finally got a seat on the plane, it was fine. The lady at the counter was very helpful!! She helped me get on a flight since LATAM had changed my flight until the next day."

Ưu: "LIKED NOTHING. 5.5 hour delay on a redeye?! What's to like?"
Khuyết điểm: "EVERYTHING was poorly handled by AA for this delay. You're at LAX, no pilot? no 1st officer? Where's the planning? And we boarded the plane on time, deboarded the plane, they gave us warm drinks and pretzels and cookies to tide us over. 5.5 hours later? we take off. Nothing AA did was done right for the customer."

Ưu: "We were able to be put in an exit row which was great - especially since my husband and I are very tall and it was a cross-country flight."
Khuyết điểm: "I find it ridiculous that on a cross-country flight they can't even offer pretzels or peanuts. There was NOTHING!!!! I have been on short hops on other airlines and you get something."

Ưu: "Direct Flight from LAX to RDU on a redeye."
Khuyết điểm: "Delayed 5.5 hours at LAX. Boarded on time, waited at gate for 1.5 hours and then had to get off. During our delay waiting for a 1st Officer, the Captain times out. NO BACKUP CAPTAINS or 1st OFFICERS AT LAX? Then miraculously during our 3rd hour waiting for a Captain they discovered the 1st Officer was going to time out. So, rather than KNOW this while searching for a Captain, they waited for 3 hours and then had to find a 1st Officer to fill in. Result 2.5 more hours of delay. Even the Flight crew was in disbelief on this one. I think we should all get reimbursed and triple miles for this snafu. Not weather or mechanical - just poorly managed time -- BY A MAJOR AIRLINE - INEXCUSABLE!"

Ưu: "- Departure and arrival ahead of schedule - Great entertainment system and choices"
Khuyết điểm: "- Rather uncomfortable seats and minimal leg room for a 5'11'' / 180 lbs passenger - Flight attendants were superficial (continuously overlooked / ignored me on the service cycles), I was seated on the window."

Ưu: "Flight was on time and service was good"

Ưu: "The crew was decent.....better on the London to Raleigh flight, the crew on the Raleigh to London flight were not very nice at ALL."
Khuyết điểm: "I did not like that the ticket I purchased was a British Airways flight, but it was operated by American Airlines. The plane was SO outdated....it didn't even have personal screens. And the movies they played were old. I mean the Devil Wears Prada...COME ON!!!!! Also, the food on the way to London was extremely disappointing. I had chose the pasta with vegetables, and it was macaroni and cheese with broccoli. And not good macaroni, but more like the kind you make for your kids."

Khuyết điểm: "Someone had been sick on the plane. They cleaned it up but it still had a pretty decent residual odor to bear in an hour plus long flight."

Ưu: "Crew, food and entertainment."
Khuyết điểm: "Seats are toght. Just an inch more would have made a long flight much better."

Ưu: "Great movie selection, including ones currently in theaters."
Khuyết điểm: "Only received pretzels for snacks, while others received cookies."

Ưu: "I was able to fall asleep and we didn't have to wait at the dock very long. Arrived on time and no delays."
Khuyết điểm: "They flight attendant I had who took my drink order seemed distracted and basically threw my pretzels down on my tray table."

Ưu: "The service was excellent, and we arrived ahead of schedule."

Khuyết điểm: "AA was slow to act or communicate and was half hearted in their attempt to make up for the cancelled flight"

Ưu: "No delays, speedy boarding and off boarding."
Khuyết điểm: "Nothing..it was great."

Ưu: "Flight was on time"
Khuyết điểm: "Boarding is typical disorderly. Seating us getting smaller."

Ưu: "Baggage handling is very slow. Speed it up with baggage manager changes."
Khuyết điểm: "Baggage handling is very skow."

Ưu: "Great customer service and attention"
Khuyết điểm: "No inflight entertainment"

Ưu: "Getting there"
Khuyết điểm: "Waiting 2.5 hours bc flight attendant didn't show up"

Ưu: "On time"

Ưu: "That I made it alive."
Khuyết điểm: "I lost my keys and not one single person has contacted me about my lost set of keys, even when I left my contact info with them."

Ưu: "Nothing"
Khuyết điểm: "Flight delay, awful boarding, had to switch planes, no entertainment, no free wifi"

Ưu: "Staff friensly"
Khuyết điểm: "Multiple delays and gate changes the last when we were already were to start boarding Aircraft seating had some issues."

Ưu: "Easy boarding. The pilot landed smoothly and on time."
Khuyết điểm: "Clean the planes better"

Ưu: "Let hour late, landed on time in Charlotte"

Ưu: "The seat"
Khuyết điểm: "Some crews are not have a nice customer service"

Khuyết điểm: "Although in first class, the service was subpar. The attendant did not smile, told me to look in the magazine when I asked if there were any dishes without cheese . She left an empty glass on my tray for the entire flight!"

Khuyết điểm: "The economy seat do not accommodate anyone over 6 feet tall. I'm 6'5" and was cramped, sore and uncomfortable the entire way"

Ưu: "Smooth flight overall, no major issues"
Khuyết điểm: "Older plane, limited entertainment options"

Ưu: "Once on board, everything was great."
Khuyết điểm: "The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door."

Khuyết điểm: "They skipped me for drinks"

Ưu: "Great service from the tiny crew. No issues with boarding, either."
Khuyết điểm: "Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?"

Ưu: "I loved how smooth the flight was"

Ưu: "Nothing about United is good."
Khuyết điểm: "They were late and then they were later with no explanation. The crew was rude and doesn’t understand customer service. This is what you get when you use regional airlines. I flew 240,000 miles commercially last year and did not use United on any trip."

Ưu: "everything was on time and no one got kicked off of the flight!"

Ưu: "Thanks to TSA we missed our originally booked flight but United was gracious enough to book us on the next outbound flight. Once on board, it literally was smooth sailing."
Khuyết điểm: "Not a fan of those chintzy pretzel bags but what can one expect from economy??"

Ưu: "Service was excellent and it was on time"

Ưu: "Not very many people on plane so we were able to space out more."

Ưu: "The crew members were outstanding. Everything went smoothinly"

Ưu: "Everything was on time and we even arrived in Charlotte early."

Khuyết điểm: "back of lane smelled like lavatory - ugh"

Ưu: "Roomy space. Nice staff"
Khuyết điểm: "N/a"

Ưu: "The food"
Khuyết điểm: "Small plane"

Khuyết điểm: "Severe delays"

Ưu: "At the gate while we were waiting for 3 hours the United Crew brought out snacks for us to have for free because of the wait."
Khuyết điểm: "We were delayed 3 hours, and didn't get in until 2:00am"

Ưu: "I was fine"
Khuyết điểm: "Nothing"

Ưu: "space"
Khuyết điểm: "boarding zones were off"

Ưu: "The stewertesses were very kind."
Khuyết điểm: "One of the united crew men threw my luggage around and and actually caused severe damage to my items inside and on the exterior. He had actually broke my luggage from rough use and being thrown around. I will never fly united again."

Ưu: "On time"

Ưu: "We loved the convenience of booking a United Flight through Kayak. Planes were clean and no delays!"

Ưu: "Great service"
Khuyết điểm: "Waiting an hour to take off"

Ưu: "Aircraft remained grounded for 1h due to a door switch with malfunction."

Ưu: "Crew pleasant."
Khuyết điểm: "Tight space and no food to speak of."

Khuyết điểm: "Will never fly United again if I can help it. Friday afternoon out of CLT was cancelled and rescheduled for Sat afternoon, we had a Friday night wedding and had to get to Chicago. Agents were completely unhelpful over the phone, went to the airport agents at ticketing counter were also unhelpful and threw up their hands like there was nothing they could do to help us. Finally had to switch to Delta and got to Chicago at 1AM EST, missed the wedding."

Ưu: "Upgrade"
Khuyết điểm: "Late arriving crew. Screw up because the ground crew forgot to throw a switch. So we left even later. Got to Charlotte and United had forgotten to request a gate."

Khuyết điểm: "3 hour delay due to improper fuel configuration"

Ưu: "Nice clean plane, very friendly and helpful crew."
Khuyết điểm: "The hour delay."

Ưu: "To have better service and put on the correct timeframe"
Khuyết điểm: "Never told and delayed 5 hours. I had to call United and they switched me to American ..."

Ưu: "Nothing"
Khuyết điểm: "Everything"

Ưu: "I appreciate the fact that caught the issue with the aircraft while it was on the ground."
Khuyết điểm: "I don't appreciate a the fact that you made me late for church. Wouldn't have been such a big deal if i wasn't the church's organist."

Khuyết điểm: "Service is not what it used to be!"

Khuyết điểm: "I did not like having to check my carry on after all. I was told the overheads were full so I could get it in Baggage after the trip. For health reasons I did not want the trip to baggage and I did not want to risk my bag being lost. I drive 3 hrs o the airport and I did not want to drive back or wait 3 days for a lost bag to be sent to me as I have before. The person at the gate was rude when I said you won't lose my luggage will you? he said Probably. I said really, and he said well you did ask."

Ưu: "Friendly helpful courteous"
Khuyết điểm: "Nothing"

Ưu: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Khuyết điểm: "How small the snack bag is."

Ưu: "The plan took off and landed. Not much positive about united."
Khuyết điểm: "Feel like a number. Crowded zone two line (Platinum and below and all the darn credit card holders. Flight was delayed for no crew, then in was maintenance issue, which could not be addressed until the pilot was there. Ugh. Inefficient."

Ưu: "The flight attendants were very pleasant."

Ưu: "I liked getting to my destination safe and back safe."
Khuyết điểm: "I didn't like the pulling off or the landing or the rocking while flying."

Ưu: "Everything worked out just perfect"
Khuyết điểm: "No snacks served"

Ưu: "Kayak did a great job with updates."
Khuyết điểm: "United has failed me once again. Delayed flights, no information, the crew didn't know a thing..didn't leave out until 2am and was suppose to leave ar 855"

Khuyết điểm: "We were grounded for over an hour, no fault of United. Spent a half hour on the runway, it would've been nice to be told that before taking off."

Khuyết điểm: "The only thing I didn't care for is I sat beside a man that was 63 and weighed about 275 pounds and I had absolutely no room to sit. Also I couldn't buy any snacks on the plane because it only took cards ."

Ưu: "I requested a wheelchair. My foot is in a boot and I am not suppose to walk any distance on it. I was told there were only 2 wheelchairs and that they were for 2 elderly passengers. I passed 8 more wheelchairs that were not being used. Very rude airport employees. I had to use an escalator and almost fell."

Ưu: "The crew on this flight were extremely friendly and genuinely seemed happy to be there."