They ran out of the bibimbap in economy
Korean Airlines has excellent service as usual. Will definitely fly with them next time.
Ưu: "Was able to get rest"
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Crew was great and economy seats have above average legroom."
Khuyết điểm: "Bathrooms could have been cleaned up a bit."
Khuyết điểm: "Flight attendants rude to travel companion . Non Korean but speaks Korean. When addressing two flight attendants on Korean, they insisted on responding in English, rather than continuing in Korean. Travel companion not happy."
Ưu: "The food was amazing"
Ưu: "Everything was good, excellent. No complaint at all!"
Khuyết điểm: "Perfect no further better service, I suppose."
Ưu: "I always love Korean Air crew, you do have 5-star staff!"
Khuyết điểm: "I can’t think of anything for now! Overall I had a great flight."
Khuyết điểm: "Seat lacked good padding, very uncomfortable for 12 hour flight"
Ưu: "Everything. Will definitely chose them again."
Ưu: "Excellent service and probably the most efficient boarding process I’ve ever been a part of. Food service went by without a hitch, and the stewardesses knew English very well so we felt comfortable and welcomed. I also really liked being able to get terminal/travel information from the infotainment system. Being that I’ve never been to ICN or NRT before, having access to terminal maps and basic instructions on how to find connecting flights and baggage claim areas was probably one of the most helpful features of the flight!"
Khuyết điểm: "I am 5’11” and found my seat somewhat uncomfortable. It didn’t detract from being able to sleep at all, but it did seem like the seats on this airline might be at its most comfortable with shorter passengers."
Ưu: "Everything was on time, the food was great, and the service excellent."
Khuyết điểm: "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."
Ưu: "How often i was fed"
Khuyết điểm: "I wanted to upgrade and they said no even rhough it wasnt full"
Khuyết điểm: "late departure"
Ưu: "The blankets are nice and soft. Crew is really friendly and accommodating."
Khuyết điểm: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Khuyết điểm: "Delayed for 2 hours. Otherwise staff and service was good"
Ưu: "Attentive service, very detail oriented to avoid any mistakes for the traveler"
Ưu: "Great service, very clean"
Khuyết điểm: "Flight was delayed"
Khuyết điểm: "Due to bad weather and flooding, I could not get to the airport for my flight. I called Just Fly and they said there was nothing they could do. I had to pay an extra $350 to get my flight rescheduled. I thought that due to bad weather, customers can get flight rescheduled at no extra cost? As soon as I rebooked my flight, both airport in Houston closed anyways. So is this still my fault and did I have to still pay an extra $350??"
Khuyết điểm: "Flight was delayed for 2 hours from Seoul to SGN. The boarding gate was changed a couple of time, it was very confusing & chaotic. The airplane was very old & the seats were not comfortable."
Ưu: "Crews are kind and nice. No complain about the service the crews provided."
Khuyết điểm: "The chair, need to be more comfortable"
Ưu: "Landed safe"
Khuyết điểm: "2 hours on tarmac waiting....terrible. Didn't eat the food"
Khuyết điểm: "Seat was so narrow, my elbows were stuck to my torso the whole way"
Ưu: "The meals were really good for plane food, the flight attendants came around often offering water or juice, and really competitive price for tickets."
Ưu: "Most people sleep as this is a connection from other long flights."
Ưu: "The flight crew was attentive and the meal options were suitable. The in-flight entertainment featured a nice selection of movies."
Khuyết điểm: "The seating in economy class was adequate regarding the comfort standards given the duration of the flight."
Ưu: "A proactive, kind and proper treat on board"
Ưu: "Clean rest rooms Friendly attendants comfortable leg room"
Khuyết điểm: "Very limited entertainment options for such a long flight, IAD to Seoul"
Ưu: "The return flight food."
Khuyết điểm: "Uncomfortable seating"
Ưu: "the food was excellent"
Khuyết điểm: "I was upset with the lack of live television/satellite channels."
Khuyết điểm: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Ưu: "Excellent service from staff. Always with a smile. Food was exceptional!!! They even serve icecream on board!!! Food and drinks kept on coming."
Ưu: "Koreans are naturally respectful, making for a very pleasant flight"
Ưu: "The air hostess is very kind and helpful when she noticed that I was not well and she has offered me a honey lemon drink even I didn't request."
Ưu: "Boarding was like any other airline, but once you got on the plane everything was at least a step above the US Air flight I just got off of."
Ưu: "Great value plus layover hotel bonus"
Khuyết điểm: "It was all good"
Ưu: "I paid a fair price and got very good service. Seeing there were only middle seats available, the person at the check-in counter gave me the option of an exit row seat with lots of leg room. Slippers, toothbrush, blankets and pillows for everyone, nice meals with Korean and Western options. Wine with dinner. Two checked bag allowance included for American bound flights. The service held up to its reputation as excellent, and the flight attendants are friendly and helpful."
Khuyết điểm: "The plane only had two bathrooms for the entire economy class. The in-flight movie selection was terrible (although everyone on the plane had their own screen)"
Khuyết điểm: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
Ưu: "Cleanliness, spaciousness, top rated service. Food was delicious. Staff was very friendly, kind and professional."
Khuyết điểm: "Flight was rather long, but the experience made it manageable."
Ưu: "Flight attendants are very helpful and keep smiling to customers. I feel very welcome."
Khuyết điểm: "Nothing"
Ưu: "comfort, service, easiness"
Khuyết điểm: "Food"
Ưu: "Wonderful international flights - a bit more leg room. SFO to Seoul and Seoul to Hong Kong. hands down Korean air has clean planes and friendly stylish staff. Generous meals, snacks and beverages. Best service economy international flight!"
Ưu: "Great service by all. Very friendly and helpful staff. Thank you for an enjoyable and smooth flight!"
Ưu: "Flight attendants are very kind; food and drink was enjoyable."
Ưu: "The ladies were very polite , smiling , and helpful."
Khuyết điểm: "No complaints"
Ưu: "Great service and entertainment"
Khuyết điểm: "Food was no good"
Khuyết điểm: "Nothing"
never had a chance to get on the plane
What I like is the fact that when my kid got a toy after the take off. It really was brightened her day. Maybe minimize the decline position in economy class. Although I think the space is bigger than most other airlines.
On time schedule, courteous staff, good food, smooth flight because of good pilot, no air turbulence. I highly recommend Japan Airlines
Excellent except for food
Ticket flight selling should more detail at each a few countries when transit to Vietnam Ho Chi City. Unfortunately, I could not take this flight which was July 22 because i have to transfer airport in Japan. So that, I had to pay another ticket one way to Vietnam and in difference day.
The seat cushion was worn out. It was very uncomfortable. The service was very good.
The crew at the check-in counter was super-helpful and exceptionally kind.
Ưu: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"
Khuyết điểm: "Cabin crews need to learn how to smile."
Khuyết điểm: "Air on the plane was stuffy"
Ưu: "crew was professional, attentive and polite"
Ưu: "Crew was very pleasant"
Khuyết điểm: "Missed my flight due to Customs. But AA took good care of me and got me on next flight. Wish layover was a little longer. Missed flight by 10 min"
Ưu: "Never problems with JAL"
Ưu: "i cancelled my flight and still have not got my money returned"
Khuyết điểm: "I dont have my return but you take it right away"
Ưu: "The flight from Chicago to Tokyo was delayed, which made me worried that I would miss the connection to Taipei. I was very happy to discover that an airline staff person was waiting for me when I got off the plane, having already changed me to another Taipei flight. She explained things and guided me to the right place. She was able to walk amazingly fast for a woman wearing high heels!"
Ưu: "Everything was excellent crew was very helpful"
Ưu: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Khuyết điểm: "Can’t think of any thing"
Ưu: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Khuyết điểm: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Ưu: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Ưu: "The Flight staff are very professional. The food and service were excellent."
Khuyết điểm: "The only downside was the long layover (7.5 hrs) in Narita airport."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "The crew will treat you with respect even if you fly with economy class like myself Superb food Great movie selections Cheap wi-fi"
Khuyết điểm: "I cannot find one thing I did not like"
Ưu: "No wait time at check in, boarding on time, friendly crew, clean plane, landing on time"
Khuyết điểm: "No online check in"
Khuyết điểm: "Plane was very hot"
Ưu: "The flight was smooth and the seating was comfortable."
Khuyết điểm: "It was an evening flight, but the cabin lights were never dimmed, so it was difficult to rest."
Ưu: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Khuyết điểm: "Aisle seats not very private, remote control not intuitive to use"
Ưu: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Khuyết điểm: "They every bad customer service, I never seen before"
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Asian vegetarian meal"
Khuyết điểm: "limited rest room facilities"
Ưu: "Great service and comfort. Great food. On time."
Khuyết điểm: "Outgoing plane was older and had stains on the chairs, walls, etc. But still comfortable."
Ưu: "Food was great, plenty of room, lots of movies"
Ưu: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Khuyết điểm: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."
Ưu: "Fast boarding and wonderful staff."
Khuyết điểm: "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
Ưu: "The food and plum wine. The entertainment packet was nice too!"
Khuyết điểm: "The folks coughing on the plane."
Ưu: "Flight attendants and ticket agents were very nice and helpful."
Ưu: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Khuyết điểm: "None"
Ưu: "The whole service was great. And the airplane arriving on time."
Khuyết điểm: "My flight was cancelled from Narita to Hong Kong and they put me up in a small unclean room. I was very disappointed with their service."
Ưu: "Great 12hr flight"
Khuyết điểm: "Loved everything!!"
Ưu: "Premium economy is marginally better than economy in terms of seat."
Khuyết điểm: "Probably worst food ever on a flight. Crew, from Hong Kong, struggled with either Jaoanese or English."
Khuyết điểm: "Food was not good."
Ưu: "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
Khuyết điểm: "Nothing really not to like."
Ưu: "The staff was so exeptional. Always there to assist mg needs. They are the true definition of guest service. Love there smile so genuine."
Khuyết điểm: "Long lay overs. 15hours layover at narita tokyo then I wasn't able to catch my flight going to PHL due to 1hour lay over at Chicago O'Hare."
ANAN WONT REFOND ME THE MONEY FLIGHT THAT I HAD REQUESTED TO CHANGE DATE BECAUSE OF FAMILY EMERGENCY< HOSPITALIZATION
The flight was a little bumpy because of rain as explained by crew. Food:Some passengers were asked choose their preferred meal but were later on asked to take the other one because of limited quantity
Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
Ưu: "The crew was awesome. They went above and beyond."
Ưu: "Crew service is excellent!"
Khuyết điểm: "The seat is really cramp and tight!"
Ưu: "crewe were excellent"
Khuyết điểm: "nothing !"
Ưu: "The ANA crew is pretty awesome. They are super nice and professional. I would 12 out of 10 travel with ANA again."
Khuyết điểm: "Nothing really"
Khuyết điểm: "On time and comfortable"
Khuyết điểm: "the seats are not reclined, not comfortable at all"
Ưu: "Crew was very friendly and the service was reasonably good."
Khuyết điểm: "Seats were not very comfortable."
Ưu: "The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service"
Khuyết điểm: "Seats are cramped and small"
Ưu: "Crew was good. The food was good quality."
Khuyết điểm: "Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub."
Khuyết điểm: "If flight wasn’t delayed."
Ưu: "One of the best service! Thank you!"
Ưu: "Enough legroom/more than what you’d find on your standard 4-5 hour flights. The stewardesses were great! They attended to every need with a smile. They did a great job of making sure everyone was comfortable."
Khuyết điểm: "They need some vegetarian options for meals."
Ưu: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Khuyết điểm: "Entertainment - didn't have to many movies I liked. Food was ok."
Ưu: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Khuyết điểm: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
Ưu: "Staff were very helpful and very foamy and comfortable seat"
Khuyết điểm: "No boarding zone number called in economy"
Ưu: "Great service"
Khuyết điểm: "A bit warm"
Ưu: "Very smooth boarding process and excellent, lovely flight attendants"
Khuyết điểm: "None"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful."
Khuyết điểm: "We left late."
Ưu: "Service was excellent. Crew did not accept tip. Food could be better."
Ưu: "All the service was good."
Khuyết điểm: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Ưu: "The time is on time ."
Khuyết điểm: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Khuyết điểm: "Wifi is a rip off. I bought 1 hour of wifi and didnt last for 1 minute. Really hoping that i can get a refund for it"
Ưu: "attendents were very friendly and very accommodating."
Ưu: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Ưu: "The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done."
Khuyết điểm: "Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep."
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "I feel like home"
Khuyết điểm: "The crew smail"
Ưu: "Great service"
Khuyết điểm: "Film selection is ok."
Ưu: "Generous for portions. Crew were awesome. The interface was easy and had lots of options"
Khuyết điểm: "Main food dish was combinations of flavors I would never put together. Lack of leg room."
Ưu: "The food were good and just enough for the inflight need"
Khuyết điểm: "The time to get to the next flight is so tight! I wish there's a 30 minutes more so I don't have to rush and be the last one to get in the plane."
Ưu: "Good food and service"
Khuyết điểm: "Delay too much time"
Ưu: "Great service and great food"
Khuyết điểm: "No complaints from me"
Ưu: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
Ưu: "From communication on flight details to boarding to in-flight comfort, ANA rocked. The staff was so kind, seeing that we had what we needed. I didn't feel like a liability at all, and I think their approach to the work ensured a great flight experience for everyone."
Khuyết điểm: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Khuyết điểm: "Food was a bit salty. Bread was so cold."
Ưu: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Khuyết điểm: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Ưu: "The crew were fantastic and the meals were pretty good"
Khuyết điểm: "Every time I'm on an airplane I'm seated next to several really sick people.. I know this isn't something you can control but it really reduces the comfort any healthy individual can have. I also didn't like the really long delay for the baggage after the flight. The on flight movie selection had not changed on the return trip which was 16 days later."
Ưu: "Crew was outstanding Food and service was excellent"
Khuyết điểm: "Inflight entertainment was extremely limited. For a nine hour flight there was limited movies in English. Especially as we had seen most of the movies on the previous flight."
Ưu: "clean seat and tray"
Khuyết điểm: "poor movie selection. slow cleanup after meal (more than 1 hr)."
Ưu: "The service, the plane and even the food were all top notch."
Ưu: "Very attentive, professional crew."
Khuyết điểm: "Not enough English movies/tv shows"
Good service from the crew member
More Indian movies Travel kits were not provided in business class
Direct connection to US. Otherwise no in flight food choice and food quality is poor. Not much entertainment choices and are outdated. I just starved and slept through the flight.
Ưu: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Ưu: "The crew members were really nice and accommodating."
Khuyết điểm: "Need more entertainment selections."
Ưu: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Khuyết điểm: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Ưu: "Crew was attentive and made extra effort to meet special requests from passengers."
Ưu: "Flight attendants were very friendly, professional and helpful"
Ưu: "Food, Entertainment."
Khuyết điểm: "Harder than usually landing"
Khuyết điểm: "I think the food in our flight was not that good.."
Khuyết điểm: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."
Ưu: "smooth boarding process excellent enterntainment offered food is also quite good"
Khuyết điểm: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Ưu: "The crew was very nice and professional and the amenities were top notch."
Khuyết điểm: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ưu: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Khuyết điểm: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Khuyết điểm: "The desserts. The bun."
Ưu: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Khuyết điểm: "leg space."
Khuyết điểm: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Ưu: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Khuyết điểm: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"
Ưu: "Modern aircraft , nice crew"
Ưu: "All the crews were friendly and helpful!"
Khuyết điểm: "I wanted to watch Hindi movies with subtitles..."
Ưu: "Christmas decorations, service, attitude of staff"
Ưu: "I liked there was entertainment"
Khuyết điểm: "It was an old tired plane"
Ưu: "crew was very polite and cheerful."
Ưu: "Great service always"
Khuyết điểm: "The crew was rude when asking me to window shed."
Ưu: "the crews were very polite and very helpful"
Ưu: "Crew was very friendly and good service."
Khuyết điểm: "Crew could have asked the passengers whether they need snacks in between."
Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Khuyết điểm: "Old plane. Old in flight entertainment."
Ưu: "I always felt attended to, great customer service, clean and best bang for your buck"
Ưu: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Khuyết điểm: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Ưu: "crews are energetic and warm welcoming passengers."
Khuyết điểm: "aircon temperature is too hot for seat 50H area."
Ưu: "everything, excellent job"
Ưu: "Entertainment was great"
Khuyết điểm: "The food is getting worse"
Ưu: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
Ưu: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Khuyết điểm: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Khuyết điểm: "Nothing"
Ưu: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Khuyết điểm: "Food was ok, not super high quality."
Ưu: "Crew staff were excellent. Food was pretty good. Overall trip was flawless including and early arrival. The A350 aircraft feels roomy. Most importantly, given the total duration of the flight, it was a pretty good experience on-board."
Khuyết điểm: "The seats and especially the hand-rests on the A350 seem very slim and flimsy. The movies choices in the in-flight entertainment were wanting."
Ưu: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Khuyết điểm: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Ưu: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Khuyết điểm: "nothing"
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Khuyết điểm: "-"
Khuyết điểm: "Earphones were poor and when replaced still did t work well"
Ưu: "crew and service and food was excellent MJ from local staff went above and beyond to assist when i missed my connection she was kind, compassionate and efficient A+++++++"
Khuyết điểm: "missed connection in Seoul. announcements should be louder, was in rest room opp the gate and did not hear any announcements for boarding text message should be sent if passenger missing."
Boarding and In flight customer service
Movie choices were very limited and old
Excellent except a response of my email sent regarding a request for refund on basis medical emergency circumstances.
Khuyết điểm: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."
Ưu: "Add snacks between the males"
Khuyết điểm: "Thank you"
Ưu: "Great Crew.. clean, new flight. Everything works."
Ưu: "attentive crews, clean toilets"
Khuyết điểm: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Khuyết điểm: "My baggage got missing"
Khuyết điểm: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Ưu: "From new York to Doha flight seats are not that comfortable."
Khuyết điểm: "Again very impressed with Qatar Airways service on the board"
Ưu: "All crews are helpful especially to parents traveling with young kid."
Khuyết điểm: "More variety of food would be great"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Khuyết điểm: "Need to improve wheel chair service at Doha."
Ưu: "Good service and a modern airplane"
Khuyết điểm: "The check in at JFK, too chaotic"
Ưu: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Khuyết điểm: "Service service The q suite the airport and more service"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Khuyết điểm: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"
Ưu: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Ưu: "On time Very convenient price compared to other airlines"
Khuyết điểm: "Too crowded in in flight"
Ưu: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Khuyết điểm: "I enjoyed their meal and services wanted to be Oliver Twist"
Khuyết điểm: "Overall excellent"
Ưu: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Khuyết điểm: "WiFi"
Ưu: "great staff"
Khuyết điểm: "Some of the head phone are not working at all...."
Ưu: "Dedicated to customer service"
Ưu: "Best service ever from the crew. Flight on time."
Khuyết điểm: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Ưu: "The Qatar Airways price."
Ưu: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Khuyết điểm: "Seat width is always an issue in economy, but nothing unexpected."
Ưu: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Khuyết điểm: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."
Ưu: "Space, food, service, handling"
Khuyết điểm: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Ưu: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Khuyết điểm: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Khuyết điểm: "Catering and seating. They ran out of food and drinks"
Ưu: "Much better knee space. Excellent flight, good service..."
Ưu: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Khuyết điểm: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Ưu: "Great personnels!!"
Khuyết điểm: "Overall nothing but great Service!!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."
Ưu: "Cabin crew was pleasant and at least smiled."
Khuyết điểm: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"