They ran out of the bibimbap in economy
Ưu: "Great crew and very good legroom."
Ưu: "crew was nice. not enough space in overhead stow. other passengers bag ate up my legroom"
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ưu: "Crew took a while before can attend to our needs. Foods are the same choices very limited to beef and fish. Breakfast items are only cereal and porridge. We are seated behind two small kids who constantly kicking my seats."
Khuyết điểm: "The most leg room of any flight I have been on. Seat comfort was the best. The service was excellent."
Khuyết điểm: "Everything was great"
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Ưu: "Preference given for those requiring extra help boarding"
Khuyết điểm: "Very narrow seats with very very limited leg room. I’m only 5’4” tall and had no leg room. My sister is 5’11” and had leg cramps from the 4.5 hour flight because of the lack of leg room. Probably time to replace this plane."
Ưu: "The staff was extremely helpful, including bumping up our seats to the front of the plane."
Khuyết điểm: "The plane was old and cramped. I was dying in there."
Ưu: "The airline accommodated by request for special meal with a very good seafood meal at each serving."
Khuyết điểm: "Touchscreen did not work on the entertainment; everything had to be controlled from the remote control."
Khuyết điểm: "would not accept my confirm check in on line"
Khuyết điểm: "Korean Air is amazing but Flyus.com is horrible."
Ưu: "the movie selection"
Khuyết điểm: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Ưu: "Excellent movie selection."
Khuyết điểm: "Food made my wife sick. Probably a bad shrimp. Passenger next to me thought I was a pillow."
Ưu: "Good food"
Khuyết điểm: "Flight was about 13 hours long ☹ but that how it's"
Ưu: "I like the Korean Bibimpap on the plane, taste was good."
Khuyết điểm: "Old style business seating, quite uncomfortable, not a full recline, very uncomfortable when fully reclined compared to other business planes, TV was small, not good quality, selection of movies was only ok, not great, service was ok, not great, they cater more to Korean customers then other guests, if you are on the upper deck de-planning is difficult and awkward as you have to go through the economy section and staff doesn't keep them seated, so no extra bonus for business in de-planing. washroom items not replaced (toothbrush / mouthwash), overall very average"
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "Top notch service and food in economy on a 14 hour flight! The flight attendants are wonderful! I wouldn't fly with any other airline!"
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Ưu: "The flight crews are friendly."
Khuyết điểm: "There is no wheelchair assistance from the gate to the plane hence the passengers has to walk. My mom needed wheelchair assistance and she had to walk."
Ưu: "Outstanding customer service! We will fly Korean Air again!"
Khuyết điểm: "They ran out of 2 of the 3 food choices after serving only half of the plane."
Ưu: "Polite, attentive crew"
Khuyết điểm: "Lie flat seats on the 777 did not go completely flat."
Ưu: "the company you gave too me were no good i did like then i hope you please do not give that company too no one i did take the fly on Korea air korea air is good but not the company you gave too me too by my ticket from"
Ưu: "Boarding was made easy by my status"
Khuyết điểm: "Seats weren't comfortable. Crew were rude."
Ưu: "Once we got underway, the trip was average."
Khuyết điểm: "We had a 3 hour delay which is annoying to begin with. They could have boarded us later but they DEFINITELY could have been more polite about it. They announce very rudely that if we didn't like the situation, we should just get off. It's a 12 hour trip. A little courtesy would not hurt."
Khuyết điểm: "-"
Ưu: "Polite flight attendants"
Khuyết điểm: "6 hour delay, missed appointments"
Ưu: "Food. Polite crew"
Khuyết điểm: "Not enough movie options"
Khuyết điểm: "too little leg room."
Ưu: "I liked the professionalism,courtesy and kindness of the crew. I was impressed with the way they handled their Jonson a flight that ran into a lot of turbulence."
Khuyết điểm: "I would have liked a better explanation of our meal choices, particularly as it relates to the spiciness of the meal. Simply telling me that my choices are chicken, beef or fish is not enough. I also would have liked a broader selection of movies from which to choose, especially on a 12-hour flight."
Ưu: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Khuyết điểm: "Would love more Movie and TV options"
Ưu: "The crew are friendly, the flight was comfortable"
Khuyết điểm: "Nothing"
Ưu: "Comfortable seats, good meals, able to enjoy a few good movies"
Khuyết điểm: "Can't book seat prior to check in"
Ưu: "Nice friendly staff"
Ưu: "The crew was very anxious or something, controlling for no reason."
Ưu: "Entertainment and USB plugs at every seat. Headrests wrap around. Decent seats. Food OK. Had fish option but no veggie."
Khuyết điểm: "No veggie food option despite ordering special meal."
Ưu: "Crew was very helpful and the food was very good, The flight was on time."
Khuyết điểm: "All the advertisement books in the pouch were a pain. I could have put my reading materials in that space. The advertisements could be offered to passengers during the flight. Wouldn't probably need as many. Also, the cup holder should be up higher on the back of the seat. I kept bumping it with my knee and spilling it."
Ưu: "First class service even n economy."
Khuyết điểm: "We are delayed for 2 hours"
Ưu: "Got me there safe. Took seoul to Vientiane laos direct flight. 5 hours. Staff was nice if you spoke Korean. Otherwise you better be good at acting things out."
Khuyết điểm: "Flight attendants knew no english. Or very limited. Koreans got upset if anyone was speaking. small seats but not terrible. Low end budget airline for sure."
Ưu: "Although I flew Coach, the flight attendant crew was outstanding. Polite, professional and extremely courteous."
Khuyết điểm: "The menu selections were adequate.... video and entertainment left a lot to be desired."
Ưu: "Crew was great"
Khuyết điểm: "Food sucked, small seats"
Ưu: "Nice crew!"
Khuyết điểm: "The food sucks, the seats are hard and uncomfortable"
Ưu: "Excellent flight attendants, plenty of leg room. Great food."
Khuyết điểm: "All good."
Ưu: "Food, staff, comfort, boarding, amenities + minimal turbulence!"
Khuyết điểm: "Baggage handling (rough), de-planing."
Ưu: "The movies were ok"
Khuyết điểm: "My flight was delayed twice. We were told that we would depart at 715 but had to sit in the plane until 9. There was a very fine snowfall on Seoul but whoever was in charge of defrosting equipment didn't start until much later. The flight attendanta didnt give us any information until I asked why we had not taken off yet. No refreshments were offered during this entire time. The food was horrible and the seats werw very uncomfortable. This partcular flight to Bangkok was handled very poorly and I will never fly with Korwa Air again. Absolutely awful."
Ưu: "Business class on A380. The boarding was efficient. The crew and the service was good. The amenities were good, especially the on-board lounge."
keep up the good work. happy travel experience…
Only thing i have to said is rough landing and food is not great so does the entertainment.
Highly efficient and great service
Service is good and food is very nice.
Ưu: "Comfortable legroom. Attentive crew."
Khuyết điểm: "Other airlines have more on demand entertainment."
Khuyết điểm: "Delayed flight for 2 hours, rude staff at the JFK airport and then v choppy flight, delayed even more by waiting for an arrival gate in FLL."
Khuyết điểm: "food"
Ưu: "Food was good. Good leg room. Smooth flight."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Staff and service good"
Khuyết điểm: "777-300 plane business class very old and tired"
Ưu: "Boarding was quick as i've come to expect from DFW."
Khuyết điểm: "I bought economy to save money, but unfortunately since I got the very back of the plane my seat couldn't recline."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
Khuyết điểm: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."
Ưu: "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"
Ưu: "Good space between seats. Cleanest of the restroom. Nice crew service"
Ưu: "Polite friendly and attentive Staff. From checking in to inflight."
Ưu: "Excellent service, excellent seats and comfort . Good food"
Ưu: "Clean plane, very nice crew."
Khuyết điểm: "Flying coach is always cramped for a tall person!"
Ưu: "The service, more leg rooms and flight attendants were very friendly."
Ưu: "Customer service was really good"
Khuyết điểm: "The food always makes it hard to eat anything the next day."
Ưu: "Very nice airplane with new technology"
Khuyết điểm: "Nothing"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Khuyết điểm: "Why does the shorter of the two flights have more comfortable seats?"
Ưu: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
Ưu: "Glad to make it to Japan safely and back in one piece"
Khuyết điểm: "Turbulence"
Ưu: "This was an AA flight.I never expect excellent service from AA."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Ưu: "Very comfortable, good movie/entertainment choices, great crew"
Ưu: "Last minute accommodation for Muslim meal was awesome!"
Khuyết điểm: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Ưu: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Khuyết điểm: "The seats felt very dated and uncomfortable. The entertainment options were very limited."
Ưu: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Khuyết điểm: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
Ưu: "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
Khuyết điểm: "Nothing really."
Ưu: "the crews were very professional and caring. the food was the best of all so far"
Khuyết điểm: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Ưu: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Khuyết điểm: "There was nothing I didn't like about this airlines."
Ưu: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Khuyết điểm: "Nothing"
Ưu: "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
Ưu: "Good food and excellent service On time"
Khuyết điểm: "There are not much choices for movies News uses Japanese only"
Ưu: "Service was especially good. Very professional."
Khuyết điểm: "Nothing"
Ưu: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."
Ưu: "The service, food, entertainment, everything was perfect. Thanks so much"
Ưu: "Good solid flight on a relatively comfortable plane"
Khuyết điểm: "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."
Ưu: "Flight was all good, entertainment is great."
Khuyết điểm: "It took an excessively long time for baggage to come out and the local staff was unapologetic. Well over an hour after going through immigration. The service in Narita was significantly better. I'm American and have come to accept poor service, but I can't understand why passengers must pay for a cart to carry their luggage - especially on international flights, before any opportunity to exchange currency. Surely the airlines have some say in this..."
Ưu: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."
Ưu: "Courtesy of crew members"
Khuyết điểm: "No vegetarian food available"
Couldn’t get through Immigration on a tourist visa because didn’t have Affidavit of support certificate
Ưu: "Crew was friendly, eager to help. Flight arrived on time."
Ưu: "Food, seat comfort, service"
Ưu: "The plane was ghetto and old and there was only one tiny restroom for the entire economy class."
Khuyết điểm: "A newer plane with more restrooms would be great."
Ưu: "ANA was awesome as usual."
Khuyết điểm: "The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options."
Ưu: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Khuyết điểm: "More variety of options for the vegan meals..."
Ưu: "the food was god. the crew was very accommodating"
Ưu: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Ưu: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Khuyết điểm: "none"
Khuyết điểm: "Good"
Khuyết điểm: "If there was no delay."
Khuyết điểm: "The way they board the passengers"
Ưu: "Timely schedule"
Khuyết điểm: "Foods and beverages quality/variation"
Khuyết điểm: "Flying with ANA is awesome, the stewardesses are very nice!"
Khuyết điểm: "Fellow passenger didn't stay in his space , would prefer flight attendant to inform kindly"
Khuyết điểm: "I was seated at the exit isle, ample of leg room, but the seats were very narrow. I barely fit into the seats. I noticed the seats behind had smaller arm rests so they had more space. The movies on board need upgrade."
Ưu: "The food and courteous flight attendants."
Ưu: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
Ưu: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Khuyết điểm: "Deception at the time of booking"
Ưu: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Khuyết điểm: "Internet was more expensive than it should be"
Khuyết điểm: "Everything. The best I I"
Ưu: "Attendants were friendly."
Khuyết điểm: "Flight was late."
Khuyết điểm: "I'm still stuck in LAX"
Ưu: "Cheap prise"
Khuyết điểm: "Food and entertainment"
Ưu: "The service from this airline is so great. Everyone is smiling and treats you like a valued guest."
Khuyết điểm: "Obviously you will not get the best food on an airplane. The food is enough to keep you alive, but is not going to earn michelín stars."
Ưu: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Khuyết điểm: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"
Ưu: "Excellent, polite service, very comfortable seats."
Ưu: "My flight was really comfortable, thanks"
Khuyết điểm: "The thing I didn't like it was when I was in Tokyo I stayed overnight I didn't know what I expected for first timer like me I wish they give me some kind of a voucher food, nothing big but I really like in Tokyo though thanks"
Ưu: "Seat was good and slept like a baby"
Khuyết điểm: "Nothing really, slept the whole way"
Ưu: "Flight attendants were very professional and ANA is a very organized airline. I would definitely fly ANA again."
Ưu: "The service, our seats, overall comfort and cleanliness of the plane."
Ưu: "Very kind flight attendants with amazing service!"
Khuyết điểm: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Ưu: "The stewardess are the most polite and helpful I've travelled with"
Ưu: "Courteous and friendly staff, clean aircraft and on-time schedule."
Khuyết điểm: "There was nothing I did not like."
Khuyết điểm: "Exit door seats, which are normally good, were extremely close together. Very uncomfortable."
Ưu: "I missed my flight. The customer service agent was awesome!"
Khuyết điểm: "Flying United. I missed my flight. The gate was packed with people so I sat literally a quarter mile away. The flight was delayed and I got a text telling me new departure time. I show up for new departure time. Plane left six minutes earlier. First thanks for the bad information. Second thanks for not paging me. Third I don't care when the plane is supposed to leave. Just tell me what time to be at the gate so I can stand around after an international flight. Oh and if a flight attendee to squawk rudely at a paying customer when we do land, why I'd just have to ask myself AGAIN ... why do I fly United?"
Ưu: "One of the best inflight meals. They serve snacks on top of main meal."
Khuyết điểm: "The shuttle bus to the plane was crowded. Limited movie options."
Ưu: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Khuyết điểm: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
Ưu: "Flight was great."
Khuyết điểm: "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."
Ưu: "I love ANA airlines ❤"
Khuyết điểm: "It was very warm on the plane."
Ưu: "Crew services"
Khuyết điểm: "Seat space, window side, especially foot area no space for my bag and legs"
Khuyết điểm: "Tokyo to delhi flight seat does not recline all way as compare with Tokyo to San Jose flight."
Ưu: "The plane was new and the seats recline quite a bit. The movie selection was solid (though disorganized)."
Khuyết điểm: "The food service was a plastic bag of goodies (bag of chips, water bottle, toblerone, kit kat, pastry) - what?! The turbulence announcement was made once in english and japanese by the auto-plane service followed by the crew announcing it again in both English and Japanese. The same was done with the duty free. The plane pressure also felt very strong and cause discomfort for the wife. The movie selection was solid (but badly organized) and the TV show selection wasn't terrible. It should all be better. Come on ANA! Contact me for recommendations."
Ưu: "Compared to different american airlines, this flight was great. Decent meals, decent movies, all around good."
Friendly staff, excellent food, a whole lot of good choices for onboard entertainment, comfortable ride, and good legroom even in the economy.
They lost my baggage, if that can be improved it would be 5 star
No pillow provided, crew very friendly
Everything is excellent eventhough our flight was cancelled. They provide us accomodation in the hotel and food. I understand why the flight was cancelled and I’m glad they did cause it’s for our own safety.
Ưu: "Best in the world, as always."
Ưu: "Crews sympathy’s"
Khuyết điểm: "Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time"
Ưu: "the crew is fine. The seat was OK standard."
Khuyết điểm: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."
Ưu: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Khuyết điểm: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Khuyết điểm: "We missed the smile and quality service liked before. Food quality is just okay. Timeliness for departure/arrival was excellent."
Ưu: "Crew was amazing"
Khuyết điểm: "None"
Ưu: "Service was excellent!"
Ưu: "The food selection, there is several pre-order meal based on diet or your religion"
Khuyết điểm: "The seat pitch at least 33""
Ưu: "Okay in general, nothing impressive"
Khuyết điểm: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Ưu: "The cabin crew and the pilots. The flight went smoothly."
Khuyết điểm: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Ưu: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ưu: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Khuyết điểm: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Ưu: "Basics are covered. TV screen is big but otherwise nothing special."
Khuyết điểm: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Ưu: "Good air line. Threat you well, enough food very good service."
Ưu: "I reallyiked th service from the crew"
Khuyết điểm: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Ưu: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Khuyết điểm: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Ưu: "In flight entertainment systems"
Khuyết điểm: "I had beef with mashed potatoes but I found the beef was quite tough."
Ưu: "Entertainment system"
Khuyết điểm: "Uncomfortable seats with no space, arrival at last gate"
Khuyết điểm: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Ưu: "Great service and comfort."
Khuyết điểm: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Ưu: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Khuyết điểm: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Ưu: "Service was nice."
Khuyết điểm: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Ưu: "I like the personal TV, my foot rest and water holder frequent water serve,"
Khuyết điểm: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Khuyết điểm: "The crew was rude when asking me to window shed."
Khuyết điểm: "It is really good experience. All the flight attendants are good"
Ưu: "Ease of checking. Empty seat between us"
Khuyết điểm: "Can't upgrade with krisflyer miles"
Ưu: "Crew, plane, punctuality"
Ưu: "Friendly staff."
Khuyết điểm: "Kids' meal didn't have fruits. No cellphone charger."
Ưu: "they even addressed me by name"
Khuyết điểm: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ưu: "Everything else was good"
Khuyết điểm: "Old aircraft with tired looking seats."
Ưu: "everything, excellent job"
Ưu: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Khuyết điểm: "Segment Delhi to Singapore."
Ưu: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
Ưu: "Really recommended . Wait alittle longer but i got a free tour go around Singapore ."
Khuyết điểm: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Khuyết điểm: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"
Khuyết điểm: "Sydney to Singapore flight was a very old flight, uncomfortable seating and very poor quality entertainment system"
Ưu: "uncomfortable compared to the other flights"
Overall good experience with just the JetBlue Qatar should have kept the checked in luggage at the Boston Airport while rebooking the missed connection to MSP. That made it extra hard on passengers to carry their luggage to hotel and back and check-in again.
Movie choices were very limited and old
Excellent except a response of my email sent regarding a request for refund on basis medical emergency circumstances.
Khuyết điểm: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."
Ưu: "Add snacks between the males"
Khuyết điểm: "Thank you"
Ưu: "Great Crew.. clean, new flight. Everything works."
Ưu: "attentive crews, clean toilets"
Khuyết điểm: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Khuyết điểm: "My baggage got missing"
Khuyết điểm: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Ưu: "From new York to Doha flight seats are not that comfortable."
Khuyết điểm: "Again very impressed with Qatar Airways service on the board"
Ưu: "All crews are helpful especially to parents traveling with young kid."
Khuyết điểm: "More variety of food would be great"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "All the food was terrible breakfast lunch and dinner I was sick from eating chicken I started vomiting as soon as I was on my way home , please serve better food , food tastes like factory junk , please offer cold drink and cold water or least ask if you would like ice, all the cups for the beverages was small, seating was very uncomfortable not enough room especially if you sitting next to a large person they kept elbow me and taking up my seating , I was so miserable on a 16 hours flight on Qatar to LAX , very bad experience , please do better, also staff was not friendly"
Khuyết điểm: "Need to improve wheel chair service at Doha."
Ưu: "Good service and a modern airplane"
Khuyết điểm: "The check in at JFK, too chaotic"
Ưu: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Khuyết điểm: "Service service The q suite the airport and more service"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Khuyết điểm: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"
Ưu: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"
Ưu: "On time Very convenient price compared to other airlines"
Khuyết điểm: "Too crowded in in flight"
Ưu: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Khuyết điểm: "I enjoyed their meal and services wanted to be Oliver Twist"
Khuyết điểm: "Overall excellent"
Ưu: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Khuyết điểm: "WiFi"
Ưu: "great staff"
Khuyết điểm: "Some of the head phone are not working at all...."
Ưu: "Dedicated to customer service"
Ưu: "Best service ever from the crew. Flight on time."
Khuyết điểm: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."
Ưu: "The Qatar Airways price."
Ưu: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Khuyết điểm: "Seat width is always an issue in economy, but nothing unexpected."
Ưu: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Khuyết điểm: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."
Ưu: "Space, food, service, handling"
Khuyết điểm: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Ưu: "Not crowded plane. Some fantastic flight attendants. Very helpful and dedicated to make customers happy and help us enjoy the flight"
Khuyết điểm: "Not very comfortable seating. A couple of not so friendly flight attendants. Crew on the ground in Doha not very attentive or cooperative"
Khuyết điểm: "Catering and seating. They ran out of food and drinks"
Ưu: "Much better knee space. Excellent flight, good service..."
Ưu: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Khuyết điểm: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."
Ưu: "Great personnels!!"
Khuyết điểm: "Overall nothing but great Service!!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The crew, Sami and Juliana in particular, were absolutely amazing!"
Khuyết điểm: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush."
Ưu: "Cabin crew was pleasant and at least smiled."
Khuyết điểm: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"