Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Mỹ đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Tư||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 5%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 11%.|
Giá trung bình cho khứ hồi
|32.829.154 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|19.271.054 ₫||trở xuống|
Giá tốt cho một chiều
|9.277.497 ₫||trở xuống|
Sân bay Hà Nội cách trung tâm Hà Nội 23 km. Xem trên bản đồ.
Hà Nội được khai thác bởi Hà Nội Sân bay Quốc tế Nội Bài, còn được đề cập với tên Sân bay Quốc tế Nội Bài, hoặc chỉ đơn giản là sân bay Hà Nội. Mã sân bay là HAN.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Hà Nội có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Hà Nội trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "I received a scam ticket. I could not board and had to use another airline and flight website to find another ticket."
Ưu: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Khuyết điểm: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Ưu: "Economy was surprisingly comfortable. Boarding and deplaning were very quick."
Khuyết điểm: "Not a ton of movies to choose from. Enough, but less than most domestic US flights."
Ưu: "At least it was delayed so we could make it to SFO."
Khuyết điểm: "The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great."
Ưu: "The entertainment system, the leg room, the toilets with complimentary tooth brushes. JAL hit it out of the park."
Khuyết điểm: "Not one thing."
Ưu: "Flight was typical."
Khuyết điểm: "No direction for the connecting flight and no help to understand the connecting flights."
Ưu: "The cabin crew was excellent -- friendly, always helpful, energetic."
Khuyết điểm: "We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights."
Ưu: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"
Ưu: "33" seats"
Khuyết điểm: "nothing"
Khuyết điểm: "Nothing. This company deserves its reputation for excellence."
Ưu: "Seating and service"
Khuyết điểm: "Flight to Haneda airport not Narita"
Ưu: "Soo Much Food! Crew was very polite and helpful."
Khuyết điểm: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."
Ưu: "Crew was courteous. Flight in general was uneventful which is a good thing."
Khuyết điểm: "Nothing to criticize. Flight experience was good but not exordinary."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "The food the service and flight was great"
Ưu: "Sturdest were very kind"
Khuyết điểm: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."
Ưu: "Friendly diligent staff"
Khuyết điểm: "No announcement to acknowledge the bumpy ride"
Ưu: "Courteous cabin crews, must be from Japanese culture."
Khuyết điểm: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."
Ưu: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Khuyết điểm: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"
Ưu: "I was randomly upgraded for the first 10 hours of my trip to Premium economy and it was amazing. Two big hot meals served throughout the flight and plenty of drink service. lots of leg room and could recline comfortably. Flight attendants were wonderful and very helpful. Lots of new movies to watch and games to keep you entertained."
Khuyết điểm: "Flew economy for the 2nd part of my trip and the seat was very hard and was impossible to get comfy. Same meal service as premium economy and was once again delicious. Much colder on this flight and the thin blankets do very little to help."
Ưu: "The flight attendants were amazing, caring and helpful."
Ưu: "Politeness. It definitely stands out."
Khuyết điểm: "Coffee. It just didn’t taste good to me. But they had wine!"
Ưu: "The Crew"
Khuyết điểm: "This terminal is not easy to find. You have to take bus from the main terminal."
Ưu: "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
Khuyết điểm: "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
Ưu: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Khuyết điểm: "The movies were not the first run ones."
Ưu: "Very nice quality crew and consistent service. Very helpful at desk check-in. Compared to US airlines, is much prefer Japan Airlines!"
Khuyết điểm: "The flight was late to board. The crew was polite but not overly friendly. I wish they had an earlier flight so we didn't have a 15 hr delay in Narita but I guess the itinerary is what it is."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "The food was good. Seats were as comfortable as any flight is."
Khuyết điểm: "There were no diet soft drinks available on the flight."
Khuyết điểm: "Seat was too hard"
Ưu: "Food, lavatory experience"
Khuyết điểm: "Small carry and carry on bag"
Ưu: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
Ưu: "Food, entertainment options, friendly staff"
Khuyết điểm: "Beverage size could be more"
Ưu: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Ưu: "food was great movies are updated flight attendants are professional and courteous"
Khuyết điểm: "Boarding was actually good. It was checking your luggages in and getting your boarding passes which was POOR. Passengers on International flights going out of the Philippines are advised be at the airport at least 3 hours before scheduled flight. Well, the JAL check-in counter opened at 650AM for the 950AM flight (exactly 3 hours before the scheduled flight), with maybe some 50 people already in line. With most passengers coming far from the airport, it will be very very helpful if the counter, even at least one counter, would open earlier, so that passengers who came in early could check in early and wait comfortably in the departure area."
Ưu: "Everything went smoothly. Great take off, great landing the stewardess were doing excellent jobs to accommodate us. Will fly with JAL again in the future."
Ưu: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Khuyết điểm: "nothing really"
Ưu: "Premium Economy had good seating space and leg room."
Khuyết điểm: "No wifi access"
Ưu: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."
Ưu: "Best and consistent service."
Ưu: "the crews were very professional and caring. the food was the best of all so far"
Khuyết điểm: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Ưu: "The service was excellent and the seats were really comfortable"
Khuyết điểm: "The food choice was a bit poor"
Ưu: "Love Jan service!!!"
Ưu: "As always on JAL 787-8 long haul flights, the crew was very courteous, entertainment was varied, food was alright and seats were better than some."
Khuyết điểm: "The JAL first-generation 787s don't provide the great legroom that newer planes do, but is still infinitely better than older 767s and 747s."
Ưu: "I was surprised that such a short flight was able to use the newest generation of the 737, the 800 series. While as cramped your typical 737, the seat backs are super thin to allow just that much extra leg room for my two-meter frame. As always, the cabin crew was lovely."
Khuyết điểm: "The crew of ANA was incredible. I think it is my best flying experience to Asia"
Khuyết điểm: "Chair isn’t comfortable."
Khuyết điểm: "The planes are pretty outdated especially the connecting flights from Narita to HKG"
Ưu: "Some of your reservations staff in Los Angeles needs to be counseled"
Khuyết điểm: "Been more polite especially mike in your mileage program."
Ưu: "Excellent service from the cabin crew."
Khuyết điểm: "The Japanese (Washoku) breakfast was not as good as I expected."
Ưu: "Crew great but seating not so comfortable"
Khuyết điểm: "Better Seats"
Ưu: "Excellent crew!"
Khuyết điểm: "It could have been quieter."
Khuyết điểm: "Seat padding - seat was a bit firm"
Ưu: "The crew was great, friendly and helpful. The food was good and the overall service on the plane was great."
Khuyết điểm: "Our flight was delayed from Los Angeles and we did not make our connecting flight in Tokyo. The next option they had was a full 24 hours later so we ended up taking the train. I tried to make adjustments to one of my flights for the return home and was told that is not an option."
Ưu: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Khuyết điểm: "They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic."
Ưu: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Khuyết điểm: "Not much"
Khuyết điểm: "My seat was horrible. I'm sure it was like that for everyone in economy. The seat can't recline putting me in an awkward position for the entire flight. It was a red-eye so I didn't sleep much. Maybe it was the airplane since I flew with ANA last year but with the 787. The difference is almost night and day."
Khuyết điểm: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"
Ưu: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Khuyết điểm: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Ưu: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Ưu: "Take off and landing was smooth. Stewardesses were very helpful."
Ưu: "The crew were very nice, kind and professional."
Khuyết điểm: "The seat was not as comfortable as JAL, which was a bit disappointing. The food was okay."
Ưu: "Food is good. Entertainment options are fantastic"
Khuyết điểm: "Seats are very very narrow"
Ưu: "Service, Cleanliness and Overall Quality"
Khuyết điểm: "Seats could be better"
Ưu: "Easy checking process. Friendly staff"
Khuyết điểm: "Nothing."
Ưu: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Khuyết điểm: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Ưu: "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
Khuyết điểm: "No complain about the flight and the services."
Ưu: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Khuyết điểm: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Ưu: "ANA did a great job of keeping customers informed about every detail regarding the delays we experienced with the flight. ANA did a great job of finding me a new flight when delays caused by the ground crew caused me to miss a connecting flight."
Khuyết điểm: "Late boarding caused us to miss connecting flights."
Ưu: "Great crews and good foot space!"
Khuyết điểm: "Food was terrible! Getting worse every time !"
Ưu: "The attendants are all courteous and respectful."
Ưu: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Khuyết điểm: "nothing!!"
Khuyết điểm: "airline is unprofessional the whole trip was canceled"
Khuyết điểm: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Khuyết điểm: "See subject line"
Ưu: "Everything was fine"
Khuyết điểm: "The seats hurt my butt"
Ưu: "Very helpful and accommodating flight attendants ... all with a smile!"
Ưu: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
Khuyết điểm: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
Ưu: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Khuyết điểm: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Ưu: "Good food and cabin service. Accommodating in connecting flight arrangements."
Khuyết điểm: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."
Khuyết điểm: "More of an movie selection. Maybe up date movie ever 2-3 weeks as they become available for the company"
Ưu: "The plane was new enough and clean, the food was modest but good, snacks were generous and tasty, but what sets ANA apart is the attentiveness, courtesy, and thoughtfulness of the crew. I used to fly Singapore Airlines often and felt this way about them, but in recent years I’ve noticed a fall off in service. ANA has maintained or even raised their standards of service."
Khuyết điểm: "The food good but not great. But...it’s airplane food."
Ưu: "felt Agent's kind care of elder (me) at Airport. Thanks."
Khuyết điểm: "Full of passengers. Code Share!?"
Khuyết điểm: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Ưu: "People the staff was nice and tried to be helpful"
Khuyết điểm: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Ưu: "free movies"
Khuyết điểm: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."
Ưu: "Customer service and food!"
Ưu: "Flight crew was friendly, quick to respond to questions, and very helpful. I was able to switch seats even though the flight was full. The food was fine but the menu for the return flight looked better still."
Khuyết điểm: "The flight was 100% full. I took a redeye flight hoping to sleep a bit on the plane but I ended up not sleeping much. I am happy to take ANA on my return flight, which is not redeye. Also I will be happy to fly ANA again, but I would not take a redeye flight on any airline unless I was in business or first class which I cannot reasonably afford at the moment."
Ưu: "The service and the seats"
Ưu: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Khuyết điểm: "N/a"
Ưu: "The flight attendants are super nice every time we fly with ANA, and the have great food."
Khuyết điểm: "N/A"
Ưu: "everything was so smooth!!"
Khuyết điểm: "entertainment : wish there were more japanese comedies!!"
Ưu: "On time，no delay. Food is good. Crew is concerned about passengers when I request to change to an aisle seat，though my request is not fulfilled. I still appreciate the crew's effort."
Khuyết điểm: "Best service"
Ưu: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Ưu: "The crew provide good service but personally i did not like the food that could be lot better."
Ưu: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Khuyết điểm: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Khuyết điểm: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"
Ưu: "Crew was good and helpful. Food was good. Seats were comfortable."
Khuyết điểm: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Ưu: "On line flight experience"
Khuyết điểm: "The food has to improve especially they have to provide fresh food"
Ưu: "Attentive crew. Good selection of meals excellent wines"
Ưu: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Khuyết điểm: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Ưu: "Qatar is awesome. Amazing service and great new planes."
Khuyết điểm: "All good"
Ưu: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Ưu: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Khuyết điểm: "No complaints."
Ưu: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."
Ưu: "Food and flight attendants were excellent in Business Class"
Khuyết điểm: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Ưu: "Went out of their way to be helpful"
Ưu: "The service is Top Knotch!!!"
Khuyết điểm: "Wasn’t much music to choose from..."
Ưu: "First time flying on Qatar and must say that the crew was excellent. One of the best crews I have ever flown in the last 22 years of New York - India sector. Special mention for HAIFA my hostess for flight QR702 on April 12th. She was the best hostess I have ever had!"
Khuyết điểm: "The food wasn’t bad but since I flew Etihad in July 2017 from New York to Abu Dhabi to Mumbai and back my memories were fresh and Egihad’s food was definitely a notch higher."
Khuyết điểm: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."
Khuyết điểm: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Ưu: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."
Ưu: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Ưu: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Ưu: "Service, attentiveness, food."
Khuyết điểm: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Ưu: "Good service!! Good food!! Great staff!!"
Khuyết điểm: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Ưu: "Great hospitality"
Ưu: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Ưu: "It's was good"
Khuyết điểm: "The plane from Qatar to Nairobi new modern plane needed"
Khuyết điểm: "Seats are too small"
Ưu: "The Qatar Airways price."
Ưu: "Worst customer service"
Ưu: "Food is good"
Khuyết điểm: "Economy seat"
Ưu: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"
Ưu: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."
Ưu: "Professional courteous friendly and communicative"
Ưu: "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Khuyết điểm: "Flight attendants are not friendly and rude. Seat had a problem reclining."
Ưu: "Clean. Friendly staff. Good food. Good entertainment."
Khuyết điểm: "Small cramped seats."
Ưu: "Quite journey"
Khuyết điểm: "Okay"
Ưu: "The professionalism of the staff"
Khuyết điểm: "No comment"
Khuyết điểm: "Food"
Ưu: "Everyone on duty!!"
Khuyết điểm: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Best Arab airline so far.5 star but if I could give more i would"
Khuyết điểm: "Ran out of meal options in both flights"
Khuyết điểm: "I wish there was air conditioning. It was very warm ok the plane."
Khuyết điểm: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Ưu: "On time"
Khuyết điểm: "A little tight on time between transfers."
Ưu: "Plane was okay. Nice big screen"
Khuyết điểm: "Crew was ok"
Ưu: "I paid $190 for extra legroom for an economy seat by an exit door, however the remote for the entertainment screen encroached an inch on the already VERY narrow seats - I'm six foot three and 215 pounds and both hips were in full pressing contact against the sides of the seat - TOO NARROW!"
Khuyết điểm: "Seats too narrow in Economy."
Ưu: "Cathay Pacífic always high standard"
Ưu: "Every thing good expept passengers around me"
Khuyết điểm: "Most passengers around me are a lot of Indian They are noises and the have kid, the kid crying all the time.This is is long flight amost 17 hours I can not sleep"
Ưu: "Was good service onboard"
Khuyết điểm: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Khuyết điểm: "Delay flight, slow"
Ưu: "Familiarity with Cathay Pacific procedures"
Khuyết điểm: "The airplane seemed a bit outdated. A WiFi option would have been more pleasant. Crew spoke only English, not the classic Cathay Pacific experience to HK."
Khuyết điểm: "Both the USB and headphone Jacks were busted. Just had a bad seat this time."
Ưu: "The cabin attendants were excellent in carrying iut their work and responsibilities. They were friendly too."
Khuyết điểm: "I tried to check in online a day before the flight as per email advisory but most of the seats were blocked already and whatever seats left open were only a few and those were tbe ones in the middle or the ones that you need to pay additional. so I decided to check in at the airport but their staff didn’t help much. They still gave us seats away from each other even if I explained that we have some health issues that’s why we need to stay together."
Khuyết điểm: "i had a surfboard bag that weighed 11lbs and my daughter had a surfboard bag that weighed 21 lbs and we are being charged $200 each both ways for a total charge of $800 round trip. This is an outragous fee for surfboard and other airlines specificly Alaskian Air, Quanties, and Virgin Australia have been letting us travel with surfboard bags for free that weight 3 times that much. I will never take Cathay Pacific again as we paid more for these flights because we had heard they do not charge for surfboard and they have great service. I had a total of $1200 fspending money for food and transportation for my trip to Bali. That leaves me with $400. Never again will I travel with Cathay Pacific and I will be spreading the word through social Media! Not a Happy Customer!!!"
Ưu: "Except the end. I’ve been waiting for my luggage for over 30 mins."
Khuyết điểm: "Waiting for my luggage"
Ưu: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
Khuyết điểm: "The American films were good but they could be better."
Ưu: "Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi."
Khuyết điểm: "The FA, no WI-Fi for a 15 hr trip."
Ưu: "Took off late, missed transfer flight, payed over 6 hours said they would buy lunch dinner. Could pay for hamburger with it, frltf"
Khuyết điểm: "I remember Cathay pacific having nice planes, but I guess things have changed. Plane, bathrooms, everything was downright dirty. Basically the only thing Cathay Pacific has going for it is direct LAX to HK, but that's it. I will try to avoid Cathay in the future"
Ưu: "The entertainment is in regards to the movie choices that I had. I wish my screen was a little bigger."
Khuyết điểm: "My flight from Los Angeles to Hong Kong was cancelled due to a problem with the plane. I stood in line for 2 and a half hours at the airport only to have them tell me this. There was not visible sense of urgency on part of the staff at Cathay Pacific and they did not seem to have a contingency plan to deal with such a situation. I especially felt sorry for some of the elderly people who were also in line all that time with noting to drink and no place to sit."
Khuyết điểm: "food was horrible. Please improve the quality and quantity."
Ưu: "Everyone is kind!"
Khuyết điểm: "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."
Ưu: "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
Khuyết điểm: "Nothing"
Ưu: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Khuyết điểm: "Nothing"
Ưu: "I typically like Cathay."
Khuyết điểm: "Missed my flight from SLC to LAX due to Alaskan Airlines being unable to print my boarding pass in time."
Khuyết điểm: "hong kong lkayover"
Khuyết điểm: "Customer service is mediocre, nothing specials about their food. You have to ask for snacks on 13 hours flight."
Khuyết điểm: "Upon arrival in Hong Kong, Cathay representatives automatically re-booked my connecting flight to Taipei assuming I would miss the connection. This was not the case. I was able to get to the connecting gate on time. Cathay representatives in Hong Kong were rude and unhelpful in re-issuing my boarding pass for my originally scheduled flight to Taipei."
Ưu: "hospitality is very good.comfortable journey."
Khuyết điểm: "I was place right next to the washroom. As soon as I sat down, I can smell the washroom ,which was not clean properly because of the washroom odor."
Ưu: "Excellent Entertainment Choices. Wonderful Staff/crew"
Ưu: "Clean lavatories"
Khuyết điểm: "Always ran out of what we wanted for our meal, for both meals we didn't get our chosen meal. Ran out of snacks, not enough food. Water served from pitcher tasted moldy."
Ưu: "Stewardesses were nice and accomodating"
Khuyết điểm: "Plane seemed a bit older for an international flight. Not much legroom, poor entertainment options no games and there were no adjustable air vents."
Ưu: "Nice staff, clean planes."
Khuyết điểm: "Only issue was connecting gate in Hong Kong was extremely far and had to run to make connection. A bit of warning might have helped."
Ưu: "DIrect flight to HK"
Khuyết điểm: "The flight was freezing, blankets were worn and dirty, floor was dirty, seats were dirty, food was extremely basic."
Ưu: "The crew on this particular flight were incredible. They went above and beyond on every aspect. The best service I've ever received on a flight and I fly 40-50 times a year."
Ưu: "The snack was so good"
Khuyết điểm: "Water and soft drink didn't serve very often"
Khuyết điểm: "Seat back was broken and could not recline at all during a 13+ hour flight."
Ưu: "This plane was an Airbus 350. Seems to be the lated Airbus model. Business class section very much like the Boing 777, maybe a little better in some design modification of the seats."
Khuyết điểm: "Difficult transit at the very large Hong Kong airport. Too much walking to got to document control to enter and leave Hong Kong."
Ưu: "Belle and Rainbow were great hostesses"
Khuyết điểm: "Nothing"
Ưu: "The crew."
Khuyết điểm: "Good us awful. Brought a lot if my own."
Khuyết điểm: "Nothing"
Ưu: "Everything about the flight"
Khuyết điểm: "I loved everything"
Ưu: "Food and crew"
Khuyết điểm: "Passenger next me kept getting up and flopping down in the seat, waking me up."
Ưu: "reclining seats."
Khuyết điểm: "food."
Khuyết điểm: "We were 40 minutes late leaving L.A. and I missed my connecting flight in Hong Kong. Had to wait two and half hours for the next flight to Bangkok!"
Ưu: "Overall concern about being on time!"
Khuyết điểm: "Service could be a bit more friendly and helpful."
Ưu: "The air steward/stewardesses were very polite and their service made the flight very pleasant. Kudos to the team on board. For everything that was negative about our flight, the onboard crew do live up to Cathay's reputation of quality service."
Khuyết điểm: "A passenger was coughing severely throughout our 12-hour flight. Albeit he had a mask, but his poor health made us worry as we were in confined space together for an extended period of time. In addition, I do not think he had changed his mask which a surgical has a useful lifespan of approximately 3-5 hours with his level of intensive use. The toilet cleanliness was poorly maintained throughout the flight. It could have been cleaned more often. The onboard entertainment was very dated. New movies would be better appreciated. Now comparing you to SQ, but you faired worse than PAL which was a disappointment to us. We had expected you to perform better. The uniform design looks dated. It looked like something from the 1980s. It's time to keep up with the times."
Khuyết điểm: "Ran out of several food and beverage options."
Khuyết điểm: "Seats we’re tight on second flight. They had an odd foot rest protruding.....?"
Ưu: "The diabetic meals"
Khuyết điểm: "Headphones and more snacks."
Ưu: "The flight was a great value for the price and the staff was amazing and attentive."
Khuyết điểm: "The vegetarian meals were pretty bad and I felt like the entertainment selection wasn’t great."
Khuyết điểm: "Crew was fantastic. Very attentive to passengers’ needs. From check in to baggage claim, China Airlines was fantastic. When many passengers needed to board aconnecting flight in Taipei to Bangkok with very little time, crew members shepherded all of us through the tram and security right to boarding. It was fantastic. China Airlines is my “go to” company for any routes on my travels they provide in the future. Thank you China Airlines!!!"
Khuyết điểm: "Provide cover for eyes so that we can sleep better"
Ưu: "Vegan meal was okay. Check in swift and good. Too crowded. Seats too tight."
Khuyết điểm: "Hard to ask for more spacious seating but I will."
Ưu: "Crew was very friendly."
Khuyết điểm: "There is just no room to move in those seats. We were packed in like sardines."
Ưu: "All ran on time. Crew okay"
Khuyết điểm: "Seat uncomfortable. Food awful. For such a long trip-impossible to be comfortable in economy."
Khuyết điểm: "Dinner served 1130 pm breakfast after 12 hrs peanut snack."
Ưu: "The flight was 40 minutes faster than expected"
Khuyết điểm: "The economy seating in this airline are trash"
Khuyết điểm: "no place to put pillow/blanket while eating"
Ưu: "Better service and food than recent USA experience China Airlines at LAX had me sign a statement that I knew I may be denied entry to destination Indonesia, as told required exit ticket which did not have...was not asked anything at indo immigration, customs, etc a breeze"
Khuyết điểm: "Too small seats I believe Kayak info was China Airlines allowed 55 lbs checked - China Airlines site says 50....so May be important to travelers to do their own verifications..."
Ưu: "Nice attention to details like water periodically during flight and warm towels before our meal."
Khuyết điểm: "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."
Ưu: "I left my kindle in the seat pocket. I received an email before I even realized it was missing. The representative assisted me in getting it back and kept checking with me until it was in my possession. Very impressive service!"
Ưu: "Great service"
Khuyết điểm: "Nothing. Everything was awesome."
Ưu: "cheap ticket buf it comes with a cost-- a seat on the end rear section of the plane!"
Khuyết điểm: "the cheap ticket that you reserved on line puts you at the tail portion of the plane where you will have to endure a 14 hours of turbulence. food is not impressive! the plane left lax so late that we have to run to our connecting gate in taipei!"
Ưu: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"
Ưu: "Good price."
Khuyết điểm: "Late 90 minutes fly. The service is not good."
Ưu: "The food, service, and seats were all great in economy. I typically fly UA and China Airline's entertainment system and seat comfort are definitely on par on this 777 when compared to UA's 787."
Khuyết điểm: "I didn't like that we didn't have a free row since our flight was packed - but that's not really much of a negative."
Ưu: "Not much"
Khuyết điểm: "Less leg room than other airlines, food is not as good as other airlines. If only the seats could be more comfortable."
Ưu: "I fly to South East Asia quote often and have tried a a few airlines. China Airlines has been the most consistent in all aspects. On time, ease of flying, on board entertainment. I will continue to look to use this Airline in the future."
Khuyết điểm: "The food could be better. Maybe offer an American choice?"
Khuyết điểm: "One of the crew members was a little rude. I was sleeping and was forced to wake up and pull my seat back all the way forward so the person behind me could eat."
Ưu: "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
Khuyết điểm: "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."
Khuyết điểm: "General good!"
Ưu: "The inflight entertainment was okay. Changing planes in Taipei was enlivened by their funky themed lounges."
Khuyết điểm: "The first meal was horrible. Things improved somewhat after that but it made a lasting impression."
Ưu: "Nice crew, decent food"
Khuyết điểm: "Very narrow seats, sitting between two mothers with crying infants"
Ưu: "Service and flight was mediocre and flight time was longer than I thought."
Khuyết điểm: "Economy chair doesn't recline at all. It was a minial space compare other airline's international flight."
Ưu: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Khuyết điểm: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Ưu: "Flight was great only issue was that I couldn't take my bag on the flight. It was said to weigh to much but others had heavy bags and had them on the flight."
Ưu: "I am a vegetarian and they didnt have any options. Whatever options the crew could find, they said it was vegetarian but i dont think it was. The crew didnt understand english and couldnt speak english at all. Come-on you are operating an international airlines. The check in took good TWO hours- never have seen this delay in check in."
Ưu: "I had to make an emergency trip back home ASAP, and China Airlines had the best schedule. It was my first time flying with them, and I was not sure what to expect. Some quick research about safety and traveler experiences - indicated it would be a reasonably safe and comfortable flight. It was - good seats, smooth takeoff and landing, diligent attendants, and meal service was decent (for example - on par with KLM, better presentation than Air India, not as good as Qatar or ANA). I would consider flying with them again."
Khuyết điểm: "Lunch meal was a rice/chicken/vegetable/thick sauce micture. Decent, but I was a bit put-off by the soupy rice. Perhaps because I had the congee for the breakfast meal, and had had enough of rice porridge texture."
Khuyết điểm: "Comfort was horrible! We were cramped in like sardines there was absolutely no room! To walk to rest for 13 hour flight. Crew is stiff a feels like they're paid to smile."
Khuyết điểm: "food"
Ưu: "Had a newer plane which was very nice with a cool wooden wall look."
Khuyết điểm: "Maybe some more current movies."
Ưu: "Flight attendants was prompt and courteous."
Khuyết điểm: "Food was okay."
Ưu: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Khuyết điểm: "Nothing to report bad"
Ưu: "Staff was good & food was always on time."
Khuyết điểm: "I didn't like how the flight felt too congested. Especially on a 13hr flight. There was no self checking in or online check-in available so I had to wait in a long line to check-in. The most negative part about this flight is the 10hr delay in Taiwan. Sleeping in the airport for 10hrs isn't easy and fun especially after a 13hr flight. Overall, not a good experience as I hoped it would be."
Ưu: "Entertainment system and the interior of the plane cabin."
Khuyết điểm: "Crammed seats and how one female flight attendant yelled at a passenger out of impatience."
Ưu: "On time, friendly people, airplane not too crowded, vegetarian food was good, luggage unloaded quickly so little waiting upon arrival in Taiwan."
Khuyết điểm: "Carry on luggage weighed 9 Kg and they told me I had to remove some things. Suitcase was standard carry-on size, fit well into the display frame. I had plenty of room in the two checked in bags but they had already been processed and moved out on the conveyer belt. Never heard of such as small allowance for carry-on luggage, at least on Delta, United and the other airlines I generally fly. My impression was that this rule was not much enforced since I saw many carry-on bags bigger than mine and judging by the effort I saw when people put them overhead, they likely were heavier than mine."
Ưu: "All good"
Khuyết điểm: "All good"
Ưu: "Food & water were passed out on time"
Khuyết điểm: "Too full, seats were so near each other"
Ưu: "The attendants were very good on the flight and they made it worthwhile to fly there..."
Khuyết điểm: "The customer service guy was not professional at all...also he was very back stabbing in his dealing with the requests...cause there were many open seats in premium economy and he claimed there were none...very bad attitude..."
Khuyết điểm: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"
Khuyết điểm: "Something must be done about how far a person can recline their seats. I'm a '6 with long legs, the flight to Taipei was 13 hours. The guy in front of me reclined his seat all the way down. Flight crew was helpless."
Khuyết điểm: "For a long flight the seat is uncomfortable, it needs to be more comfy and size could be better."
Ưu: "Like the staff on board. Very nice."
Khuyết điểm: "Too hot! No individual air vents!! Need that on those planes. Also could have had better leg room Could have been nice to upgrade to economy plus even at the last minute Line at boarding was horrible. Very long and 2hr wait. Almost missed plane trying to get to security even after showing up 2 hrs before flight"
Ưu: "The food was pretty good , I sat in premium economy, a far better enjoyable ride to regular economy so paying the a few extra hundred bucks help make a long flight tolerable. Oh yea the plane was nice it was the Airbus 300-777 I believe, also this was my first time flying with China Airline and overall it was a good experience ."
Khuyết điểm: "The stewardess' could of been a bit nicer and a little more attentive . They were just a few screws shy of being robots not the whole crew but most of them from what I've seen. If you didn't speak chinese it was hard to understand the announcements over the intercom from most of the crew in english, but hey what do you expect it's a chinese airliner. Other than that it was a decent ride."
Ưu: "Seat, service, entertainment."
Khuyết điểm: "food"
Ưu: "Not much"
Khuyết điểm: "Seating is fit only for the wee people"
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