Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Utah đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Tư||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 5%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 11%.|
Giá trung bình cho khứ hồi
|32.912.456 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|19.319.954 ₫||trở xuống|
Giá tốt cho một chiều
|9.301.038 ₫||trở xuống|
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Utah đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Hà Nội từ Utah có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về bay đến Utah với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Hà Nội từ Utah tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Crew was very attentive. Plane was clean."
Khuyết điểm: "Bigger water bottles?"
Ưu: "The crew was organized and efficient."
Khuyết điểm: "Entertainment: movie choices were limited."
Ưu: "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
Khuyết điểm: "The movie selection and meals were not bad, but I've had better on other airlines."
Ưu: "On time"
Ưu: "The crew was absolutely amazing!"
Khuyết điểm: "I think everything was amazing"
Ưu: "the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch."
Khuyết điểm: "In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!"
Khuyết điểm: "Great experience all around. Need to improve access customer service support."
Ưu: "The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing"
Ưu: "I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was."
Khuyết điểm: "Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent."
Ưu: "Everything, the service and the food is great."
Khuyết điểm: "Keep it up"
Ưu: "The crew provided excellent service and the food is really great."
Khuyết điểm: "My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat."
Ưu: "The flight crew"
Khuyết điểm: "More space"
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Service was very goood"
Khuyết điểm: "Food was not great and entertainment was average"
Ưu: "Food was great"
Khuyết điểm: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ưu: "Great service. Food drink and inflight entertainment"
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
Khuyết điểm: "No entertainment. Still a long flight for kids."
Ưu: "Flight attendants were incredibly nice. Seats were comfortable enough. I appreciated the complementary items. Bathroom was spacious and had extra options I normally wouldn’t receive from an American flight."
Ưu: "Service and Entertainment were great. Lots of legroom is great."
Khuyết điểm: "There are no air vents per seat so on the whole I was very hot and uncomfortable during the flight. One other detail: this is not Japan Airlines fault, but at LAX we had to sit on the runway for an hour because there was some confusion about the parking space for the plane. After a nine hour flight, to sit and wait for another hour was very uncool."
Ưu: "Very helpful and polite"
Khuyết điểm: "I got a sore but comes the seat was not very padded"
Ưu: "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
Khuyết điểm: "The second meal (light lunch, i think) had dry shredded chicken."
Khuyết điểm: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Ưu: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"
Khuyết điểm: "more movie options!"
Ưu: "They were good at helping with problems being it was my first time on a plane."
Khuyết điểm: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Khuyết điểm: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Khuyết điểm: "Airplan so old and ac not work super hot."
Ưu: "Awesome experience, nothing like any other. Will fly again."
Ưu: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"
Ưu: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Khuyết điểm: "flight delays"
Ưu: "Curteous and pleasant."
Khuyết điểm: "All packed the plane. Tight."
Ưu: "Airplane is well kept. Snacks are available near the beverage area."
Ưu: "Always on time"
Khuyết điểm: "No clue when it's boarding time and no announcement"
Ưu: "Flight attendants were super helpful and lovely, couldn't have asked for better. Very pleasant experience. Plane was clean and tidy and they arranged us all so the majority of us had a spare seat in the middle which I'm sure everyone appreciated."
Ưu: "Staff- the ladies in flight were very friendly and courteous."
Ưu: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Khuyết điểm: "Food was extremely disappointing"
Khuyết điểm: "Not much leg room"
Ưu: "The service was excellent and the food was awesome as always!"
Khuyết điểm: "N/A"
Ưu: "The crew was very nice and pleasant. They were very accommodating as well."
Khuyết điểm: "For my entire flight back I was so hot I could hardly stand it. I had to change my clothes and it still didn't help very much. My meals were also pretty bad on the way back, which is odd because they were not bad on the way there. It was definitely one of the worst flights that I've ever had, mostly because of the heat."
Ưu: "Food was really good!!! It was way"
Ưu: "I felt well taken care of the whole time. When checking my bag, the attendant saw that I have a middle seat, and got me an exit row window, which allowed me to sleep. They accommodated a last-minute request for vegetarian meals. The flight felt like it took about half the time it actually did."
Khuyết điểm: "I couldn't check in online without a JAL account."
Khuyết điểm: "The main entree was not very good."
Ưu: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
Ưu: "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
Ưu: "Cathay and JAL Provided excellent customer service throughout the the flight. Everyone did an excellent job and went out of their way to make sure I made flights and had what I needed."
Khuyết điểm: "Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful."
Ưu: "Customer service is great."
Ưu: "Reliable service, clean cabin"
Ưu: "Price is good"
Khuyết điểm: "The food can be more improve"
Ưu: "Crew could have been less rude"
Ưu: "Crew were amazing and great entertainment"
Khuyết điểm: "Boarding could be better"
Ưu: "Nothing special."
Khuyết điểm: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Khuyết điểm: "Food"
Khuyết điểm: "The person next to me had a distinct body odor."
Khuyết điểm: "The seat covers looked worn and dirty. Needs an upgrade."
Ưu: "crew handled the tough crowd well, but were not extremely hospitable"
Khuyết điểm: "food was disgusting"
Khuyết điểm: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Ưu: "crew were very friendly and helpful. flight was one of the best i’ve had"
Khuyết điểm: "boarding at sydney was very confusing"
Ưu: "I like everything in Singapore airlines"
Khuyết điểm: "Nothing"
Khuyết điểm: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Ưu: "The cabin crew and the pilots. The flight went smoothly."
Khuyết điểm: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Ưu: "The crew was great as usual. The food was good"
Khuyết điểm: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Khuyết điểm: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ưu: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Ưu: "Got bumped to Business Class"
Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Nothing beats Singapore SQ!"
Ưu: "Prompt and timely service"
Khuyết điểm: "Food can be more tasty"
Khuyết điểm: "Non"
Ưu: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ưu: "Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous."
Khuyết điểm: "All good"
Ưu: "Very comfortable. best airline I flew on overall and was first time ."
Khuyết điểm: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Ưu: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Khuyết điểm: "Way too cold"
Ưu: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Khuyết điểm: "None"
Ưu: "Ease of check in, very quick."
Khuyết điểm: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ưu: "Seats, crew"
Khuyết điểm: "Nothing else other than above"
Ưu: "Best Inflight Service Best Inflight Food Best Lounge"
Ưu: "food. schedule was on time"
Ưu: "I like the services from Singapore Airlines."
Khuyết điểm: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Khuyết điểm: "too long a flight 17 hours from SFO to Singapore"
Khuyết điểm: "Foods serving were too slow for economy class. Not enough selections for entertainment."
Ưu: "The attendants are pleasant to the eye, thats about it."
Khuyết điểm: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"
Khuyết điểm: "Flight delayed twice without informing us the reason, and after boarding, we waited for v long to take off also"
Ưu: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Khuyết điểm: "Hope that there were more time to order and enjoy beverages."
Ưu: "Just a generic flight. Had nice movies but nothing special."
Khuyết điểm: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Ưu: "The crew is friendly and helpful"
Khuyết điểm: "Equipment rather poor, screen isn't very clear, hard to read subtitles."
Ưu: "Fast boarding"
Khuyết điểm: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Ưu: "great service. new plane. excellent video system."
Khuyết điểm: "not much to complain about."
Ưu: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
Ưu: "Food & condition"
Khuyết điểm: "Crew were unfriendly and rude"
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "Friendly and approachable"
Ưu: "Great food and plenty of movies. Friendly crew"
Ưu: "very good service"
Ưu: "Entertainment, punctuality, helpful crew"
Khuyết điểm: "Food"
Ưu: "The crew was really good, even the food was nice"
Khuyết điểm: "I think the economy class seating could be better & even the ticket prices could be reduced a bit"
Ưu: "The crew in this sector is ALWAYS rude, and the food is substandard."
Khuyết điểm: "Better attitude from the crew, food quality needs improvement (substantial) and cleanliness"
Ưu: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Khuyết điểm: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"
Ưu: "The seats were very comfortable, good entertainment"
Khuyết điểm: "Poor gluten free options"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Good like always"
Khuyết điểm: "All perfect"
Ưu: "Emirates always goes above and beyond to keep your experience as good as possible."
Khuyết điểm: "The boarding process lacked discipline"
Ưu: "Everything else"
Khuyết điểm: "Cabin crew less approachable than usual"
Ưu: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Ưu: "They have varible movies and dramas."
Khuyết điểm: "Nothing."
Ưu: "I like the food, history, and the people contributing to make this country so beautiful."
Khuyết điểm: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
Khuyết điểm: "Read the above. Completely incompetent and dishonest company"
Ưu: "We liked the service that was given, the crew member was nice."
Khuyết điểm: "We didn’t like how are seats were all messed up, my kids, my wife had all different seatings."
Khuyết điểm: "Poor staff"
Ưu: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Khuyết điểm: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"
Ưu: "It wasn’t a full flight."
Khuyết điểm: "The crew were too busy in their own world and attention during service was poor."
Ưu: "Flights on time /comfy seats and crew"
Khuyết điểm: "One particular airhostess was little rude ..too much wait time in Dubai"
Ưu: "Good serevice"
Khuyết điểm: "food provided is not good. All western style most passengers are from Asia"
Ưu: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."
Khuyết điểm: "The fact that this was the shortest flight of my trip - Wish my journey started this way."
Ưu: "Helpful staff"
Khuyết điểm: "All power sockets iny row did not work so I asked the crew to plug my phone to charge in business class. My TV screen was loose and my seat was broken and kept reclining in its own. The seat next to me had a broken tray that was falling apart. Overall very disappointed with the quality of the plane with such expensive flights."
Ưu: "The aircraft (a 777) and the on-board amenities and service."
Khuyết điểm: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."
Ưu: "Beautiful aircraft flight attendants speak 19 languages additional leg room fabulous entertainment"
Khuyết điểm: "only had jetblue as partner and when my flight had to be changed it presented a huge problem- they need more US partnerships to provide better options"
Ưu: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Khuyết điểm: "The seat pitch is getting tight."
Khuyết điểm: "After exhausting flight I don't know what else to say"
Khuyết điểm: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."
Ưu: "First off my flight was cancelled due a passport issue; my passport would expire in 5.5 months and was not permitted to fly . I contacted Web jet hoping that I would be rescheduled after I renewed my passport but unfortunately they would not allow me to rebook or to be reimbursed. I was traveling with my young son so I ended up loosing over $2,000, and now I have to start looking for other tickets which are extremely expensive at this time. I have waited all year for visiting my family and now I can't anymore . It's a nightmare!!!"
Khuyết điểm: "Nothing at all"
Ưu: "Excellent flight. Excellent service. Great food and on flight entertainment."
Ưu: "The food Staff is superb My niece enjoyed the most. The crew clicked photos with her and made her moments memorable."
Khuyết điểm: "I did not get the seats I selected when booking"
Ưu: "Food was decent"
Khuyết điểm: "The movies are censored... there is no point in offering R rated films if you can't watch them as the director intended."
Ưu: "The FA that served my part of the cabin was polite, friendly, and cheerful."
Khuyết điểm: "I had one piece of hand carried bag from when I boarded on the DC to Dubai leg. On this Dubai to Manila leg I was shocked to discover that the ground crew wanted all hand carried items weighed, and I mean ALL including things like travel pillows and duty free items. I was made to pay $88 for excess weight on the exact same bag I had with me on the first leg. Worse, the (I'm guessing) head of the ground crew gave random exceptions (for example someone had a thick copy of the Koran and some other item that were not weighed). My excess weight probably weighed less than that book. Many passengers ended up returning purchased duty free items and some even abandoned their bags. Upon getting past the initial gate the passengers were ferried by BUS to the plane. The bus ride took forever and of course, in the heat of the Dubai sun, the passengers were made to climb stairs carrying their "overweight" bags to board the plain."
Ưu: "Crew were very nice"
Khuyết điểm: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"
Ưu: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Khuyết điểm: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."
Ưu: "Staff Seats Food Cleanliness Good destinations"
Khuyết điểm: "Boarding process is retarded. They do way too much, too many steps, too many checkpoints, stairs, hallways, people checking tix. Too much tea and not bringing the customer what they've asked for."
Ưu: "Efficient, clean, friendly"
Khuyết điểm: "None comes to mind"
Ưu: "They randomly upgraded to business and it was by far the best long courier flight I've been on."
Ưu: "I chose to upgrade with a great offer made on the internet when I checked in online. The crew were superb. The cabin is the best there is for business class."
Khuyết điểm: "Food is average - bar snacks are good."
Ưu: "Great airline and staff!"
Khuyết điểm: "Their customer services is not terrible, it's nonexistent."
Ưu: "Seating was good in business class"
Khuyết điểm: "Toilet signs not working , food , service ,"
Ưu: "Excellent service, food and media."
Ưu: "The crew could not tell if the meal. Is nut free. Management should make sure crew know ingredients of meals. Or caterers should specify to aireline and crew members of meals contents."
Ưu: "Seats, entertainment center, and service were incredible. Food was great too."
Khuyết điểm: "Would have liked ability to watch live TV of some sort."
Ưu: "Spacious and comfortable seats. Great on board service"
Ưu: "Flight departure not on time. Hence trouble for connection flights.V were delayed by 14 hours reaching our destination.Emirates desk have not provided for accommodation to stay at JFK airport for more 12 hrs at Night from 11pm to 8 am. V were stranded at airport without sleep.V r planning to claim compensation for this horrible situation because of Emirates"
Khuyết điểm: "I had thought all crew was on training. Service was poor"
Ưu: "Great flight and service"
Ưu: "Mostly the flight was good."
Khuyết điểm: "Flight and crew were nice. Dubai airport was a nightmare. I asked for wheelchair assistance and that was partial at best. Often I was left walking with a wheeled carry on and a heavy purse that contained my breathing equipment. I was following an employee who ignored me and others as we tried to keep up with him. I was on and off what seemed like a large number of different vehicles and had to manage my luggage myself. The layover was spent getting on and off vehicles, trains, elevators, it felt as though I had descended into a nightmare of confusion. People were largely unfriendly and left me wondering if they knew what they were doing. I had to ask over and over what was happening as it seemed like I had fallen down the rabbit hole into a strange wonderland where nothing was as it seemed. I swear I passed the same locations several times. I was really becoming nervous when I was not yet at my flight by boarding time. But we made it just in time! I really longed for a personal wheelchair and an attendant that spoke to me and took me directly to my flight. The other passengers also seemed confused and amazed by the complicated maneuverings !!! I never want to go through Dubai again!!!"
Khuyết điểm: "They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time."
Ưu: "Top notch service and experience. Up there with EVA Air as the best I’ve ever seen."
Khuyết điểm: "Baggage delivery took very long in Hong Kong. Bags were coming off 35 minutes after the first bag came off."
Ưu: "The seat was not super comfortable but the crew was really lovely and so helpful!"
Khuyết điểm: "More padding on the seat would have been nice"
Ưu: "Crew was fantastic."
Khuyết điểm: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Khuyết điểm: "Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again...."
Khuyết điểm: "Finest Airline and service I have encountered and I am almost 2 million miles!"
Khuyết điểm: "Only the toilets very small"
Khuyết điểm: "The flight was delayed and I almost missed my connecting flight to Oslo."
Khuyết điểm: "Don't delay"
Khuyết điểm: "Same as before. Dirty and smelly. Food was ok."
Khuyết điểm: "Delays on both flights . Baggage in Dulles took well over 4o mins ... terrible"
Khuyết điểm: "90 minutes delayed"
Ưu: "Flight was excellent except for my knees hurt. Not d airline fault."
Khuyết điểm: "If i was able to get the seat w/ more legroom."
Ưu: "Good selection of movies and excellent inflight entertainment overall. Service was excellent."
Khuyết điểm: "Seats were very small."
Ưu: "Cabot crew very nice an professional."
Khuyết điểm: "I wanted an aisle seat but I got stuck with a middle seat."
Ưu: "Second time in less than two years and satisfied on both trips. Good work Cathay Pacific."
Ưu: "Attentive attendants made the process much easier/ great flight"
Ưu: "Seat uncomfortable even though there was plenty of leg room"
Ưu: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Khuyết điểm: "More choices foe veg meals"
Ưu: "Boarding on time"
Khuyết điểm: "Food was not fresh. Some crews could not understand English well"
Ưu: "The cabin attendants were excellent in carrying iut their work and responsibilities. They were friendly too."
Khuyết điểm: "I tried to check in online a day before the flight as per email advisory but most of the seats were blocked already and whatever seats left open were only a few and those were tbe ones in the middle or the ones that you need to pay additional. so I decided to check in at the airport but their staff didn’t help much. They still gave us seats away from each other even if I explained that we have some health issues that’s why we need to stay together."
Khuyết điểm: "Signs on the airport screens were not updated in time so estimated departure times passes without boarding notices."
Ưu: "Leg room, food, airline staff"
Khuyết điểm: "Too hot in the plane"
Ưu: "Great food, great movie selection. Fast service. Unexpected full meal"
Ưu: "Excellent and attentive staff, great food, clean bathrooms (by airline standards anyway), fantastic entertainment! It's a great value for the price, especially for coach class!"
Khuyết điểm: "Not much to dislike. I just was a little bothered by the fact that I had purposely chosen to have my boarding pass be digital (to save the environment), but to do this you have to check in online. As a result, they can't verify your passport (something they need to do in person). So when I got to the gate they had to check my passport and then made me use a new, printed boarding pass. Not a huge deal, but just something that bothered me."
Ưu: "Always in time for landing and take off always before schedule"
Khuyết điểm: "Present long security questions and many times checkings at airport before departure specially from Hongkong"
Ưu: "Cathay was able to get my luggage off the plane that I missed. They also got me out of Hong Kong later that night with a quick stop at LAX before heading home to Boston. They really went the extra mile for this weary traveler."
Ưu: "Crew was excellent with great service and appropriate amount of information from captain"
Khuyết điểm: "Baggage return upon arrival not very good Also airline requirements of arriving 3 hours before flight is a cruel joke."
Ưu: "We were lucky the flight wasn't full. Had decent leg room using three seats for the two of us."
Khuyết điểm: "Had entertainment without downloading the WestJet app and/or payoff for stuff."
Ưu: "attentive and courteous crew members Landed more than an hour early extremely smooth landing toilets were clean till the end though it was a 15 hr flight"
Khuyết điểm: "smaller flights"
Ưu: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."
Ưu: "The crew were very polite, efficient and attentive."
Khuyết điểm: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."
Ưu: "Great entertainment choice"
Khuyết điểm: "Vegetarian meal pre-order very dull."
Ưu: "Entertainment was good. There was a lot of movies to choose from."
Khuyết điểm: "Not enough padding on the seats for long distance travel. Not enough leg room. Not enough baggage bin over top of your seat people from other seats put their luggage on your overhead bins."
Ưu: "Took off late, missed transfer flight, payed over 6 hours said they would buy lunch dinner. Could pay for hamburger with it, frltf"
Khuyết điểm: "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."
Ưu: "Ana toyko has 3meals cathay has 2 almpst 16 hours and long fliggt ana has better spacing and bring snacks to you you dont have ask. And i couldnt choose seats till check in ana i coul f"
Ưu: "Overall from accommodations to friendly staff my experience with the Cathay Pacific air is outstanding. I will recommend it to all of my family & friends! Thank you CPAir!"
Khuyết điểm: "Nothing"
Khuyết điểm: "Delayed from boarding at 1 am until 5 am when they finally announced it was cancelled. They made announcement updates every 10 minutes meaning that people had to be constantly alert to see if anything changed in the next 10 minutes. When the flight was cancelled, the employees could not offer any information about how to get ticket prices refunded, or how to get to the destination. They could not even connect passengers to the managers because the managers are in Hong Kong. The number they gave out to passengers for customer services could not be reached because this it is an international number. People had to miss connecting flights, meetings, important appointments, and are still trying to figure out how to get refunded for an expensive flight. Terrible experience and customer service."
Khuyết điểm: "The cushions were uncomfortable for a 14 hr trip. Not much choices in food. The omelette was bland."
Ưu: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Khuyết điểm: "None experienced"
Ưu: "Nice flight great service"
Khuyết điểm: "I like everything"
Ưu: "It was a typical economy flight. Very long and nothing spectacular or terrible."
Khuyết điểm: "The flight attendants seemed extremely frantic. They need to relax. I know it was lot of people to take care of but do things to make it easier. Don't let people bring 2 large bags EACH onto flights. Bring a garbage bag around instead of a tiny 5 inch X 5 inch tray when you are collecting 100s? of people's garbage. When departing a plane, I never have seen so much trash and nonsense all over the floor. Bringing a garbage bag around would definitely eliminate a majority of that, the tray was extremely impractical for such a large amount of passengers."
Ưu: "I really appreciated the customer service and the level of quality Cathay provides."
Khuyết điểm: "The vegetarian meals could improve."
Khuyết điểm: "We were unable to check in online two days in advance as we were supposed to. Thus we almost did not get to sit together in a 16-hour flight."
Khuyết điểm: "The ground staff should give us options before, not waiting until we are in Hong kong"
Ưu: "Our connecting flight was running late due to weather and Cathay pacific airlines were waiting for us at security to take us to the airplane that was waiting ! Wow ! Amazing service!!! So grateful for their amazing kindness !!!"
Ưu: "This was the cheapest direct flight to Hong Kong so I bought it. Alsonivam a qantas member so got the points. It was a day trip for me to go so I wanted to get some sleep both ways. I'm 188cm and the seats are just a little bit close together to let you stretch your legs but ok. Entertainment system is good and window seat was ok."
Khuyết điểm: "Meals are terrible - soft mushy potatoes and scrambled eggs need a revamp, device is s bit chuck it at you. Flight out was 1.15 hours late but suited me other people were put out."
Ưu: "Staff was attentive and pleasant."
Khuyết điểm: "3 and a half hour delay at airport, with no compensation from Cathay."
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