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— HAN
5 Thg. 10 — 12 Thg. 101
Khứ hồi
1 người lớn
Phổ thông
Từ?
Đến?
Th. 4 5/10
Th. 4 12/10

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23.023.644 ₫

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Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 4%.
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Chuyến bay từ Thành phố Salt Lake Salt Lake City tới Hà Nội Quốc tế Nội Bài
(giá trung bình cho 2 tuần qua)
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Điểm theo đánh giá của khách hàng KAYAK
8,6
Japan AirlinesĐiểm tổng thể dựa trên 4853 đánh giá
8,8Lên máy bay
8,5Thư thái
9,0Phi hành đoàn
8,4Thư giãn, giải trí
8,3Thức ăn
Đánh giá hãng bay

Best experience yet in BC

Đọc thêm về Japan Airlines

Best experience yet in BC

Only thing i have to said is rough landing and food is not great so does the entertainment.

I like the airlines but because I used to fly with Japan airlines.this time not much entertainment and delayed flights and not comfortable compare to my previous flight. Food is not good. Flight attendant are confuse. I had to help other rider because they skip to serve him food.Over all is not Japan airlines that I used to ride.

The service of this flight was wonderful, I love all of them

Ưu: "Crew took great care of us."
Khuyết điểm: "No complaints."
Ưu: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Khuyết điểm: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."
Ưu: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Khuyết điểm: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"
Khuyết điểm: "Very professional and friendly crew. Food quality was excellent."
Khuyết điểm: "Boarding took forever and flight was delayed"
Ưu: "Seat super comfy"
Khuyết điểm: "All okay"
Ưu: "The crew amazing. Food was great"
Khuyết điểm: "Nothing"
Ưu: "All of the crews were polite and friendly, and the food was tasty."
Khuyết điểm: "If there're more variety of movies, that would be great."
Ưu: "Soo Much Food! Crew was very polite and helpful."
Khuyết điểm: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Easily upgrade to premium economy class"
Khuyết điểm: "Some staff lack of basic english"
Ưu: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Khuyết điểm: "in-flight Wifi is not working"
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "Great crew. I easy transfer!"
Khuyết điểm: "Food was not great."
Ưu: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
Ưu: "Friendly and helpful"
Ưu: "Loved the food. Cabin attendants were very friendly, polite and helpful."
Ưu: "Same as above."
Khuyết điểm: "Flight was long. Didn’t get my seat preference"
Ưu: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Khuyết điểm: "Economy meal is not that great. Boarding should be by zone or by seat number."
Ưu: "I would recommend to everyone JAL"
Ưu: "JAL is on time with good cabin crew. Food is good and enough. In-flight entertainment - 4 movies form San Diego to Narita. 3 Movies form Narita to San Diego (tail winds make the return trip shorter). I love and appreciate the toothbrush/paste in the bathroom. After a long flight, nobody wants to talk to me face to face haha"
Khuyết điểm: "Selections of movies"
Ưu: "Nicest crew I have ever seen!"
Ưu: "Able to accommodate many dietary requirements and friendly crew"
Ưu: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Khuyết điểm: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"
Khuyết điểm: "Plane was very hot"
Ưu: "They were good at helping with problems being it was my first time on a plane."
Khuyết điểm: "The food was ok but not very good for as the meals go but they did fill me up with drinks lol"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"
Ưu: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Khuyết điểm: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Ưu: "Cabin staff. Special meal. Cleanliness."
Ưu: "A meal on a two hour flight is an amazing perk!"
Ưu: "The flight was long, but good. I was able to upgrade to better seats for only $100 which made the long flight more comfortable. AA customer service on the flight was very good."
Ưu: "cost performance"
Khuyết điểm: "non-flat seat"
Ưu: "Great seating very spacious for economy class.... I got a pillow a blanket and lots of leg room... I enjoyed the in cabin service... TV was nice lots to choice from great movies..... I enjoyed free Wine.... And loved my ice cream treat... Felt like first class.... Thank you"
Ưu: "Service was amazing and made me feel like I was in first class."
Khuyết điểm: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."
Ưu: "The hospitality of the crew"
Ưu: "My flight was on time everything went perfectly and there was nothing I could've done better everything is great."
Khuyết điểm: "i'm kind of tall so I would've liked to of gotten to see with more space especially since there are more seats on the plane available. But other than that my flight was good and I was happy that everything went according to plan."
Khuyết điểm: "Same thing as above"
Ưu: "Overall flight was comfortable and staff was friendly."
Khuyết điểm: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
Ưu: "Flight was on time. Staff was very friendly and courteous."
Khuyết điểm: "The seats were horrific. We flew economy because anything of an upgrade is ridiculously expensive. The seats were so tiny with NO leg room at all. I couldn't even fit my purse under the seat in front of me. I have had more space on Southwest flights. My husband, who is 6'1" could barely get his knees in front of him. This is insane for a 10 hr flight...worse on the way to Japan for a 13 hr flight. Also, not a whole lot of drink service. i was dying for water but it is very difficult to get out of the middle seat to find it. Would NOT book again on this airline."
Ưu: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."
Ưu: "The service was excellent and the seats were really comfortable"
Khuyết điểm: "The food choice was a bit poor"
Ưu: "The cabin crew is very nice , pleasant & the captain did a great job!"
Khuyết điểm: "Maybe a change in your food menu that you can include some continental items."
Ưu: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Khuyết điểm: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
Khuyết điểm: "Could not enjoy the music and NHK news on the plane."
Ưu: "Crew service is good!"
Khuyết điểm: "The seat is really cramp and tight!!"
Khuyết điểm: "I was not aware that I flew in Narita and flew out of another airport."
Khuyết điểm: "!"
Ưu: "Excellent"
Khuyết điểm: "Did not like emergency exit seat."
Ưu: "Crew was excellent, great Japanese culture on display, overall travel seemed much more relaxed and peaceful compared to the typical US airlines."
Khuyết điểm: "More western food options, better selection of tv shows for entertainment"
Ưu: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Khuyết điểm: "Not a thing."
Ưu: "The crew was very good."
Ưu: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
Khuyết điểm: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
Ưu: "All crew are so kind.Great services."
Ưu: "Everything"
Khuyết điểm: "Nothing"
Ưu: "Everything was just perfect"
Ưu: "All the flight attendants were doing excellent customer service and there was good food."
Khuyết điểm: "There was nothing that I didn't like."
Ưu: "The crew are all nice and helpful"
Ưu: "The plane came from LAX was 45 minutes late...but not a problem.....still ok"
Ưu: "Their service"
Khuyết điểm: "Foods"
Ưu: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Khuyết điểm: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Ưu: "Nice 777 plane, good snack"
Ưu: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Khuyết điểm: "In flight meal could be improved"
Ưu: "The food and staff were great."
Ưu: "The crew are so courteous and helpful."
Ưu: "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
Khuyết điểm: "No complain about the flight and the services."
Khuyết điểm: "Not enough space to put my luggages"
Khuyết điểm: "Chose to fly directly across Pacific through multiple thunderstorms instead of routing through Alaska and Canada. Half of the flight was 4/5 level turbulence."
Ưu: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Khuyết điểm: "I suppose the food could be better."
Khuyết điểm: "Ssssssddddddddddddddddddddddddddddffggggggggggggggg"
Khuyết điểm: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Ưu: "Customer service and food!"
Khuyết điểm: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ưu: "I feel like home"
Khuyết điểm: "The crew smail"
Ưu: "Seat was good and slept like a baby"
Khuyết điểm: "Nothing really, slept the whole way"
Khuyết điểm: "Touch screens were a bit glitchy. Was not able to adjust brightness, and volume kept readjusting by itself."
Ưu: "Customer Service"
Ưu: "The food on board was great! Crew members were friendly!"
Ưu: "Great customer service and very kind staff!"
Ưu: "The big screen Tvs"
Ưu: "Very friendly staff, happy to explain and let us try the lemonade drink"
Khuyết điểm: "would have preferred more asian food options"
Ưu: "Food"
Ưu: "Very comfortable"
Ưu: "Again, the flight attendants were kind and tried to be very helpful."
Khuyết điểm: "The entertainment system was difficult to figure out and maneuver around and it seemed like the choices of movies were all sad."
Khuyết điểm: "Very hard landing."
Ưu: "on time, great service on flight"
Ưu: "the service is good"
Khuyết điểm: "the seat is too small"
Ưu: "everything was so smooth!!"
Khuyết điểm: "entertainment : wish there were more japanese comedies!!"
Ưu: "food , service"
Ưu: "ANA flight rarely have big problem, I just let myself relaxed."
Khuyết điểm: "I don't know, but I felt some cabin crew were a bit cold to me this time. I usually fly with my partner who has Gold status. When I'm with him crew come to greet us and very nice to us. I csn say it's unnaturally nice to us. This time I was on my own anf I felt I wasn't very welcomed. Ot could be my imagination though!"
Ưu: "Early arrival. Crew very good."
Khuyết điểm: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Ưu: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Khuyết điểm: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."
Ưu: "Everything accept the food selection."
Khuyết điểm: "It would have been better if we had more selection of food, it's a minor issue and what do you expect if you know you're flying on a Japan airline. I just wish they would have a little more selection gear toward American food. :-)"
Ưu: "I like the professionalism, politeness and friendly service introduce by the staffs and of course the Pilot of the aircraft....very punctual."
Khuyết điểm: "the food is good but still there is room for improvements."

Aisle seat other passenger kept bumping into my shoulder as they walk by with no regard or sympathy to apologize for bumping into me

I like it because everything looks good

Lots of people entering plane at the end of boarding that we’re not at the gate, entered at tarmac, looked like illegals from Latin America

Ưu: "Great having every set have its own screen and charging port"
Khuyết điểm: "Not to be an hour delayed and make half the plane miss their connections!"
Khuyết điểm: "Gate agent was cold rude and incompetent"
Ưu: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Khuyết điểm: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."
Khuyết điểm: "Lack of social distancing with American Airlines"
Ưu: "Only masked picking up trash during pandemic - difficult to rate crew"
Khuyết điểm: "Organized exit vs. usual crowded chaos of passengers in a hurry"
Khuyết điểm: "American Airlines has to be the worst airlines there is. It never fails that they try I Cath someone and try to pretend that their carry-on bagIs too big. They have this tiny little frame no reasonable carry-on could possibly fit into. Over and over again I see people including myself and my traveling companion’s having to check their carry-on bag because their “too big” this is nonsense. These are standard size bags. It’s more than enough space on board the plane. In a way in which the gate check individuals handle this interaction is a palling you’re insulting demanding and don’t give you a chance to rearrange your luggage so I can go into their absurd dimensions"
Khuyết điểm: "I wish there were charging ports so I could charge my device on such a long flight."
Ưu: "The crew was friendly and the flight was almost on time."
Khuyết điểm: "The power outlet at my seat didn't work. The baggage was delivered to the wrong carousel at DFW. The seats are TOO DAMN SMALL."
Khuyết điểm: "Nothing. Everything was great."
Ưu: "Fast boarding and efficient, friendly crew. I paid for an upgraded economy seat, which had more legroom and fit my body (more or less)."
Khuyết điểm: "AA's seats seem to have gotten thinner in recent years, so I find them less comfortable. There's no in-flight entertainment; you have to download the airline's flight app on your device and stream from there."
Khuyết điểm: "Flight was 90 mins late departing"
Khuyết điểm: "The wifi didn't work at all"
Ưu: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Khuyết điểm: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."
Khuyết điểm: "I was forced to check my bag bc the plane was “full” but when I got on there were more than 5 completely empty overhead bins. So now I’m waiting in baggage claim, after an already delayed flight, when there was absolutely plenty of room on board for my bag (which was of acceptable size)."
Ưu: "Wi-Fi and USB ports worked great. Seat was comfortable after 11 upgrade. On time."
Khuyết điểm: "Having to pay extra for a aisle seat"
Ưu: "Seats were nice, flight was efficient, arrived early."
Khuyết điểm: "Gate agent spoke so ridiculously fast and swallowed so many sounds that it was virtually impossible to understand most of what he was saying. Most importantly we all missed that our roll-on bags wouldn’t fight in the overhead bins. As a result many people pulled their bags on and fought and struggled to force their luggage above, only to give up. The on-board agents recognized early the problem and then proceeded to allow many other passengers to stroll by them with their large roll-on bags, only to delay the boarding process and frustrate everyone. When making their safety announcement the flight attendant was clearly competing for fastest speaking human and rushed through at blazing speeds. In all my 30+ years of travel, I’ve never heard anything like it."
Ưu: "Nothing it totally messed us up"
Khuyết điểm: "We missed our 1night in Rome-had to go home and come back the next day-we missed our train tickets and hotel in Rome and it made our trip a lot shorter!"
Ưu: "I liked the fact that, my flight was miraculously on time leaving salt lake city"
Khuyết điểm: "I don’t like, however, the fact that 3 of the last 5 times I’ve flown American round trip midland tx to Salt Lake City I have missed my connecting flight on the way back due to no fault of my own. I have flown this trip once a month for the past six months and have to do it two more times before December. American sucks"
Khuyết điểm: "Seats are so uncomfortable! Too close together"
Ưu: "Time was good. Ground service was good. In-flight was okay. Because I love Cathay so much I took a 3 hour longer trip through LA (vs. Seattle) and paid more. But I was berating myself for that. But the flight back was Cathay service at its finest."
Khuyết điểm: "We were not told our passports needed to have an expiration past six months of travel even though we got back before the expiration. We entered our passport info including our expiration dates and we’re given no warning. We even had our boarding passes prior to showing up at the airport. We will not use Kayak in the future and will book direct through the airline moving forward."
Khuyết điểm: "charged a surprise of $175 for my third bag although Kayak mentioned i should be charged $75 at the time of booking. AA says it is due to Jordanyan Airlines, why was I surprised by this extra charge?!"
Khuyết điểm: "Snacks were okay, nothing to shout about. Streaming movies is still of a mystery to me, not an intuitive experience in any sense of the word. the sites AA provides to answer one's questions don't give any real guidance on 'how', just state what, kept pointing me to the app which doesn't have any menu item to view movies. took me well over ten minutes to find any helpful information."
Ưu: "Cabin crew was excellent."
Khuyết điểm: "Deplaning at an inconvenient remote terminal with unattractive and minimal facilities, which involved waiting in a long line for a series of buses for transport to the main terminal. Arrival at the main terminal required climbing a flight of stairs. No in-flight food service offered except a choice between one cookie or one cracker."
Khuyết điểm: "I am very frustrated that a single part could not be located in the early afternoon to allow the plane to fly. I will be late again for work and it seems to be American Airlines and not Delta that has all the delays or is late."
Ưu: "Flight attendants"
Khuyết điểm: "The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came"
Ưu: "Everything was perfect"
Khuyết điểm: "Not enough snow in salt lake"
Ưu: "I went to check in for my flight and was told that it changed to American Airlines. By the time I arrived to the gate it the flight was full and they wouldn't let me on. I want a refund."
Khuyết điểm: "See above."
Ưu: "Good in-flight service, comfortable first class seat."
Khuyết điểm: "Arrival gate was remote from main terminal, requiring a crowded and disorganized wait for a bus to the main terminal and baggage claim. The extremely small overhead storage cabinets of the Canadair required many passengers to check normally acceptably sized carry-on bags after boarding and finding it impossible to fit. Waiting time for retrieving these on the ramp at the destination was excessive."
Ưu: "Free movies and tv"
Khuyết điểm: "Nothing"
Khuyết điểm: "The Three days it took to get 10 hours away horrible customer service no one was there to help us.30 people were stranded"
Ưu: "Comfort, snacks, boarding process"
Khuyết điểm: "N/A"
Ưu: "All good"
Khuyết điểm: "No entertainment without paying"
Ưu: "Both American flights (on Airbus 321, I think) I've taken in the past two weeks had comfortable seating with great legroom. My knees were not knocking the seat in front of me! Seat width also comfortable. Not sure how I lucked up on both flights!"
Ưu: "For tall people more room for the legs"
Khuyết điểm: "The Seats aré very near"
Ưu: "Grest staff"
Khuyết điểm: "Thought the first row seating would provide extra leg room which the reservation page said it would and we paid extra for the seats - not so. it also felt quite claustrophobic with a panel within a short distance of our faces. We had upgraded for better seats but it turns out the seating wasn't better at all. The flight home in seats much further back were MUCH more comfortable. I'm thinking the airline shouldn't book the front seats by the panel as 'better' for the extra price as they were definitely not."
Ưu: "Courteous and professional crew"
Khuyết điểm: "Delay taking off, due to technical issues with aircraft. Seat area is much too small for an adult."
Ưu: "Snacks and entertainment"
Ưu: "The planes were comfortable."
Khuyết điểm: "I didn't get a boarding pass for my third flight."
Ưu: "Completely satisfactory for my needs"
Ưu: "Good pilot communications. On time departure and arrival."
Khuyết điểm: "Very cramped quarters. Broken seat. Out of control heating system. Rude staff An hour wait for baggage."
Ưu: "Convenient and close to home. Don't have to drive many hours either to Omaha or Denver."
Khuyết điểm: "Seats don't recline."
Ưu: "Delta is better"
Ưu: "Everything went well. Great assistance because I can't walk far. They got me to my gate on time."
Khuyết điểm: "Delayed plane on last leg of flight, over 1 hr."
Ưu: "Nothing"
Khuyết điểm: "Everything!"
Khuyết điểm: "I had to sit next to a huge overweight guy who took all of his own seat and at least 1/3 of mine. He had to have a seatbelt extension... not so cozy. My shoulder was damp from his armpit sweat by the time I arrived in Dallas. The flight was full or I would have requested a different seat."
Khuyết điểm: "The boarding process was a mess. The terminal was crowded and there was no clear line to board."
Ưu: "The captain kept us informed about a delay."
Khuyết điểm: "The seats are cramped"
Ưu: "United- I cannot believe that the computer assigned seats in the last row since we have been United/Continental frequent fliers for over 30 years. We will always choose Delta over United based on our experience on Saturday/Sunday."
Ưu: "The strip waffles"
Khuyết điểm: "Not having to pay for specific seats or carry ons"
Ưu: "On time"
Khuyết điểm: "Crew was not helpful, entertainment on screen was archaic and all but useless. Terrible leg room, no accommodation for carry on luggage and just generally in pleasant experience with united"
Ưu: "The crew was polite"
Khuyết điểm: "We got stopped waiting to pull up to the gate for over an hour. This on top of the flight being delayed. The TV screens didn't work and the flight tracker didn't work."
Ưu: "On time"
Khuyết điểm: "Better foods and free entertainment (movies..)"
Ưu: "The inflight entertainment system was excellent."
Khuyết điểm: "I don't like the boarding process, where there are so many "special" boarding sections that zone 3 only comes up after the first 200+ passengers have boarded."
Ưu: "The crew were very nice and polite."
Khuyết điểm: "No snack options. Only pretzels. Seat cushion very thin."
Khuyết điểm: "Flight attendants seemed completely unwilling to accommodate any requests outside of their "service time"."
Ưu: "Was not offered snacks or food. Usually when I take united to california, which is a shorter flight, they give out pretzels or something. Was not even offered the chance to purchase breakfast."
Khuyết điểm: "Stated above."
Ưu: "Crew and employees were all great, could not have gone any better."
Khuyết điểm: "For a three hour flight, entertainment was lacking. The fact that there are ONLY paid options was kind of a slap in the face. Even just providing some radio stations to listen to would have been acceptable as a free option"
Khuyết điểm: "We were in First class and were served a yoghurt that had already been opened and oatmeal that was stone cold, I mean refrigerator cold. Also the in flight entertainment kept buffering so that it was basically unwatchable. United touts Polaris, but maybe they should concentrate on their current classes of service instead."
Ưu: "Timely departure, comfortable airplane, decent food&drink offerings, my baggage arrived on time despite 2 layovers"
Khuyết điểm: "n/a"
Khuyết điểm: "NA"
Ưu: "They checked my. Bag"
Khuyết điểm: "No food, no entertainment unless app was downloaded prior, small craft for duration of flight"
Ưu: "Everything was wonderful"
Khuyết điểm: "The trip was too long but it is what it is"
Ưu: "Nothing"
Khuyết điểm: "No one is actually caring. They read a script without emotion this making the safety inspection a nuisance rather than informative. Southwest is much better st this."
Ưu: "On the whole plane,my row was the only one with a vacant seat. I needed wheelchair assistance getting from check -in counter to the plane and the person who helped me could not have been nicer or more helpful."
Khuyết điểm: "The savory pretzel snack was very skimpy and I could not drink their water because they only had Dasani which contains an ingredient that I am allergic to."
Ưu: "Fast flight."
Ưu: "We had 2 stops each way, I'm glad all of the gates were next to each other and our flights were on time."
Khuyết điểm: "It was great"
Ưu: "free entertainment"
Ưu: "The food was surprisingly decent."
Khuyết điểm: "No entertainment."
Ưu: "Boarding was orderly, crew was reasonably nice."
Khuyết điểm: "Comfort, food and entertainment (extra $$) is very mediocre."
Khuyết điểm: "My flight out of traverse city was cancelled but I rebooked on a different airlines through united to be able to get to my destination in time for an event that day. It was a long process but I made it and really appreciated all the work the agent on the phone did for me. When I arrived at the airport they had my resvervation but no ticket... luckily we worked it out"
Khuyết điểm: "I wish I could have gotten more beverage (water) during the flight. Very dry in the cabin but all-in-all, it was a pleasant experience."
Ưu: "Stuck in SLC because of computer issues, was told that the flight to XNA was also delayed, wrong now stuck in Denver for another day. Hopefully we can get home tomorrow, now booked to Houston then to XNA as all united flights are sold out. . . Miserable service."
Ưu: "Nothing"
Khuyết điểm: "Gate attendant was rude and prematurely gave my seat away before boarding was closed so My infant and I missed the original flight. Check in attendant was rude, picked up my bag stickers and when we disagreed on a military regulation he set the stickers down and walked away and did not assist me. Boarding was extremely disorganized and not enough room for carry on items. It was an aweful experience and I will not be traveling with united airlines ever again."
Khuyết điểm: "The flight left 15 late due to the bags needing to be moved from below up to the cabin. With only a 45 minutes connecting time, this made us nervous. We did ultimately end up making the connection because they arrived/departed out of the same terminal. I'm not sure we would have made it otherwise. The crew was a bit loud and kept bumping people on the aisle as he made his way down with the cart. The seats were hard as a rock."
Ưu: "Very friendly staff and I was very comfortable. I will fly United again."
Khuyết điểm: "Those delays I mentioned."
Ưu: "Tailwind got it all over faster. The flight crew was professional."
Khuyết điểm: "I paid for the insurance just in case I needed to change my flight. Well I did need to change my flight to get a few more things done before returning home. The answer I recieved when I called was that I had to pay 600 dollars for the change and then file a claim for possible reimbursement. The whole round trip flight only cost $250."
Ưu: "Everything went very smooth except for the turbulence on the last leg home. Other then that everything was awesome. Loved it. I'll fly United again"
Khuyết điểm: "That I couldn't get internet without having to pay. I'm sure I was doing something wrong thou"
Ưu: "Nice attendants."
Khuyết điểm: "Cancelled and rerouting of flights. Long waits in airports."
Ưu: "I was scared until the young man who sat beside me helped me out. He was a military man . ."
Khuyết điểm: "The bumpy ride! The take off and the landing ..."
Ưu: "Flight attendants were very nice. The plane was clean."
Khuyết điểm: "The economy seats are TOO CLOSE TOGETHER. Attendants NEED to be more aware of the size of carry-on items and the amount each person brings onto the plane. People in the front 10 rows of the plane should not be putting their luggage in the back, taking up space so people in groups 3-5 have space to put their luggage."
Ưu: "Everyone was very friendly and a very smooth ride"
Khuyết điểm: "Everything was excellent"
Ưu: "Crew"
Khuyết điểm: "Baggage didn't make next flight"
Ưu: "Boarding Zones included seats throughout plane so it wasn't so bunched up when putting luggage away."
Khuyết điểm: "Seats too close together and no TV's"
Ưu: "Nothing"
Khuyết điểm: "Kayak did not confirm my seat. Was not able to get a flight. Called customer service and they told me to rebook. My card was charged twice. The airplane had faulted hardware. Waited in line for 2 hours to get a different flight. All flights to Phoenix were full. Didn't make the standby list. Couldn't make the rebook flight. Worst day ever Now, No one can give me a refund. mind you I took a day off from work this was a last minute. The reason this trip was so important to me is because my grandma is in the ICU. I hardly ever complain about any customer service experience. Overall to get a hold of customer service is awful."
Ưu: "Everything was in time."
Khuyết điểm: "I got a final boarding call 2 minutes before the time that my boarding pass said boarding g would begin. Despite that we didn't take off any earlier and landed just five minutes before schedule. We then waited on the tarmac for an hour. In the end I spent almost as much time sitting g in a grounded plane as I did flying. This after paying way too much for an economy ticket. Reminded me why I don't fly United"
Khuyết điểm: "Delay time boarding. Taxi time once landed"
Ưu: "The crew was helpful to a family with a girl in a wheelchair."
Khuyết điểm: "Tray table and windows were dirty. Don't care for the waffle cookie they serve."
Khuyết điểm: "the older plane. not as much personal space per seat"
Ưu: "The person sitting next to me was normal."
Khuyết điểm: "The space was to small, flying makes me sick, my legs hurt, my back hurt and Didn't offer Dr. Pepper"
Khuyết điểm: "Hours and comfort was horrible"
Khuyết điểm: "United airlines plane from SLC to SFO departed 45 minutes late due to maintenance issue. Then the connecting flight from SFO to Bakersfield left 10 minutes early, thus resulting in a small group missing the connection. Spent Father's Day in the airport for 10+ hours to get on the last flight out of SFO to Bakersfield. Customer service was unhelpful and rude until they found out that the issue was at the fault of united Airlines and not external circumstances."
Ưu: "Crew was personable. Free wifi entertainment with a good selection of movies broken down by genres as well as Satillite style radio. Plenty of leg and shoulder room: I'm 6'4" & weigh 280 with a 38" waist, so I notice these things"
Khuyết điểm: "Snack was only a single mouthful of pretzels (note size comment above)."
Ưu: "The crew. The booking experience and the check in were all very good to great. I liked the plane on the Houston to cle flight. A 737 I think"
Khuyết điểm: "The small planes to spend the day in cle to Chicago to slc And the small plane to Houston. Did not eat or use entertainment. No not used answer avail"
Ưu: "Nice to have free streaming of entertainment/movies."
Khuyết điểm: "SLC to Houston couldn't connected to the advertised entertainment even after it was announced. Perhaps it wasn't activated? That said, very friendly crew; on time and comfortable flight."

Đặt vé máy bay giá rẻ từ Utah đến Hà Nội

Những ưu đãi gần đây cho chuyến bay khứ hồi

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Tìm kiếm theo điểm dừng

Tìm kiếm theo hãng bay

Tìm kiếm theo giá

Chuyến bay đến Hà Nội

Điểm đến:

Hà Nội (HAN)Việt Nam

Ưu đãi vé chiều về:

Hà Nội - Utah

Tìm nơi xuất phát:

22.259.374 ₫

Tìm kiếm điểm đến:

22.259.374 ₫