The seat, crew and food for this flight were excellent. I particularly like the arrangement in business class for the window seat, which offers both very good privacy and aisle access. The only improvement needed is the entertainment; the entertainment choices were limited and the hand-held control was difficult to navigate. But overall a very good product
Breakfast food has no choice and served seafood rice is really despairing.
Only thing i have to said is rough landing and food is not great so does the entertainment.
Ưu: "I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!"
Ưu: "Typical flight and all went well."
Ưu: "Great seat, cabin crew was fine."
Khuyết điểm: "Too much confusion trying to just find a shower in the lounge"
Khuyết điểm: "Connection time at Narita is too long"
Ưu: "Typical JAL, nearly everything was fantastic."
Khuyết điểm: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."
Khuyết điểm: "Movie selection"
Ưu: "From the food (dinner and lunch), to the spacious seats, to the impressive beverage selection, there is little I would change. The small touches, including coming through the cabin regularly with delicious green tea, made this a wonderful flight."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Perfect in all aspects. Will use them again for all my flights."
Ưu: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Khuyết điểm: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ưu: "Felt welcomed"
Khuyết điểm: "Just felt a little cramped but not to bad"
Ưu: "Entertainment was good"
Khuyết điểm: "PA system was used excessively."
Ưu: "Staff are the best of all airlines I have been in."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "The crew was very friendly and helpful! A smiling face makes a huge difference! The airline was excellent with our luggage, transfers and boarding. Easy to fly!"
Khuyết điểm: "No entertainment. Still a long flight for kids."
Ưu: "Rebooked me because I went to wrong airport — thanks"
Khuyết điểm: "The business meal was just okay this time. Not as good as before."
Ưu: "i cancelled my flight and still have not got my money returned"
Khuyết điểm: "I dont have my return but you take it right away"
Ưu: "everything went well. food and service was great."
Khuyết điểm: "the return flight had a guy next to me that would keep putting his feet in front of me. he would spill over to my side so much. pretty rude person."
Khuyết điểm: "Bad seat near bathroom. Smelled like pee entire trip"
Ưu: "Quick efficient boarding. Smooth flight."
Khuyết điểm: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Ưu: "Lots of room, generous checked luggage policy, great airline."
Khuyết điểm: "Nothing"
Ưu: "First about the price of the ticket, and the survis in the plane"
Khuyết điểm: "Actually nothing is my dislike things."
Khuyết điểm: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Ưu: "The flight crew was incredibly kind and attentive"
Ưu: "Japan Airlines gets it right. The boarding was very calm and efficient. The attendants were working the whole flight to make the trip pleasant. Food was good."
Khuyết điểm: "There could have been a few more diverse choices on the entertainment channels but generally OK. The one complaint I had was that it was hot on most of the flight."
Ưu: "Nice staff."
Khuyết điểm: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Ưu: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ưu: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "Excellent service. Flight attendants are consistantly helpful and friendly."
Ưu: "The crews were polite and reliable. No bossy or mean like other airlines. they moved prompt, no running or fast walk on aisles, so that passengers can ask things easily. Food was much better comparing with any other companies. The boarding time was delayed one hour, however we landed japan 2, 3 mins later than the estimated arrival time. Landing technique was beautiful. American, United, ANA which I flew caused me have a deep Earache. I didn't get any pain from this flight. I am already scared of returning flight with American airplines."
Khuyết điểm: "Nothing."
Ưu: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Khuyết điểm: "Nothing."
Ưu: "The seats were very comfortable, the staff were friendly"
Khuyết điểm: "we requested for halal food when we booked the flight, but they brought us the normal food which we couldn't eat"
Ưu: "Everything was good, solid across the board. Nothing to not like. I especially liked the legroom in economy. Probably the best legroom I"ve had in economy."
Ưu: "The hospitality of the crew"
Ưu: "Food was pretty good."
Khuyết điểm: "There were so many people who walk around an aisle but the flight attendant didn't control them. They kept pushing my seat and hit. I was so uncomfortable."
Ưu: "Excellent custumer service including cabin attendants' attentiveness and pilot's warnings of turbulence. Great in-flight entertainment. I liked the special touches such as the small snack and water bar available throughout the flight, and the breakfast Kumamon special. Clean bathrooms are very very appreciated."
Khuyết điểm: "The only bad experience was when we were boarding, and I asked whether I could take a newspaper and the business class flight attendant snidely said that it was only for business class. I understand the comment, but her expression and tone were unnecessary."
Ưu: "The service was excellent and the food was awesome as always!"
Khuyết điểm: "N/A"
Ưu: "the crews were very professional and caring. the food was the best of all so far"
Khuyết điểm: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Ưu: "Very clean. They check the bathroom pretty often un-like AA. Good food."
Khuyết điểm: "I always prefer this airlines."
Ưu: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Khuyết điểm: "getting off"
Ưu: "The good: The food was tasty given we were on an airplane. Better entertainment selection than my AA flight to Japan. I prefer the 3-3-3 seat layout to the 2-5-2 because even though I had a middle seat there was only one person to get past in either direction."
Khuyết điểm: "The bad: The plane was warm. I understand some people get cold, but since blankets are provided I would much prefer a colder plan than a warmer one. The warmth made it hard to sleep, which is a big problem on an overnight flight. JAL does not provide individual air vents to passengers seated where I was. I understand the reason for this, but I wish there was some way to get more comfortable. The seats were standard airline economy seats, roomy enough and with enough legroom for my sub-6-foot frame, but not the most comfortable."
Khuyết điểm: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."
Khuyết điểm: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Ưu: "Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position."
Ưu: "The seat is very comfotable. But on the fright from Japan to Bangkok very upset me and my husband. We sat seperated, but on the plane we saw 2 seats available, I asked woman crew that can we move to that seats. She went to talk with the guy who sat on the aisle seat. I heard he said he reserved"
Khuyết điểm: "The seat beside him for his friend. And the crew said to me she so sorry I couldn't move to sit with my husband. But later no body beside him and he lay down 3 seats all the way. And the crew do nothing for us. We very dissapointed."
Ưu: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"
Ưu: "The crew was amazing. They were all very nice to us."
Khuyết điểm: "can not think of anything. Everything was more than i expected.Thank you for my experiance"
Ưu: "Crew was amazing"
Khuyết điểm: "The boarding"
Ưu: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Ưu: "Empty seats"
Khuyết điểm: "Only snack No entertainment No chargers"
Ưu: "Same level of exceptional service on this second leg of my journey. I am looking forward to my next two flights with ANA when i return home."
Ưu: "Everything about this airline made my flight pleasant. The staff were polite and accommodating"
Ưu: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Khuyết điểm: "Very limit kids entertainment"
Ưu: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Khuyết điểm: "nothing!!"
Khuyết điểm: "Lack of airline professional staff at lax airport. There's no set person in charge. We had an emergency return and no one can explain or give us answers for rebooking our flights."
Khuyết điểm: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Ưu: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Khuyết điểm: "Flight was delayed by an hour making it too late to attend night activities that were already scheduled."
Ưu: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ưu: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."
Ưu: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Khuyết điểm: "Nothing"
Ưu: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Khuyết điểm: "Cabin is bit old, seats don't recline enough, smells musty."
Ưu: "The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft"
Ưu: "Flight on time."
Khuyết điểm: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Ưu: "Good food Stewardesses polite Brought lots of water and juice during the flight"
Khuyết điểm: "Seat felt so narrow. Limited selection of movies."
Ưu: "The food on board was great! Crew members were friendly!"
Ưu: "The crew was very friendly and attentive. The food was generous and very good"
Khuyết điểm: "There really wasn't anything I didn't like"
Ưu: "The stewardesses were always smiling and very engaging!"
Khuyết điểm: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"
Ưu: "One of the best inflight meals. They serve snacks on top of main meal."
Khuyết điểm: "The shuttle bus to the plane was crowded. Limited movie options."
Khuyết điểm: "Food was a bit salty. Bread was so cold."
Ưu: "leg room; extra seat between us"
Ưu: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"
Khuyết điểm: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Ưu: "ANA airline was great! I love the service and the crew was very friendly, answers questions with a smile. I will definitely choose this airline for my travels, I know how they treat the coustomers."
Khuyết điểm: "NONE"
Ưu: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
Ưu: "Very attentive, professional crew."
Khuyết điểm: "Not enough English movies/tv shows"
Ưu: "service and comfort in Premium economy"
Khuyết điểm: "ANA's food quality went down so much. Its basically as bad as united meals. Very sad."
Ưu: "Cabin crew provided great service!"
Ưu: "The crew were very helpful and the food was amazing. Entertainment was also very good daughter loved it"
Ưu: "The staff was polite and professional. We have no complaints at all."
Khuyết điểm: "The in-flight entertainment options (eg. movies) were limited compared with other airlines. However, we appreciated watching the local foodie guides to the Tokyo area."
Ưu: "Service in a air."
Khuyết điểm: "I needed water in the airplane because inside was so dry, however it was so hard to ask water and they gave me very little of water."
Ưu: "Friendly staff and comfortable seating."
Ưu: "Crew and entertainment"
Khuyết điểm: "All good"
Ưu: "The trip back across the Pacific was just as good as the first one. The flight crew was exceptional and I can't praise them enough. Movie and music choices were great for such a long trip, I got to see the Martian finally. Again their food was so good, I don't understand how that is possible. Got to keep my electronics charged and use my own headphones. I would fly with them again."
Got me to the destination, long delayed.
information guide where to go next gate.
They need to have a restroom in that big room that they seat you in before boarding.
Ưu: "Best in the world, as always."
Ưu: "The service was excellent"
Ưu: "Very comfortable; excellent service"
Khuyết điểm: "Food"
Ưu: "Nothing special."
Khuyết điểm: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Ưu: "The help desk employees who helped me rebook my flight."
Khuyết điểm: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Ưu: "I always like Singapore Airlines. They should continue to be the best."
Khuyết điểm: "Some flexibility to select food choices even if we book the flight in short notice."
Ưu: "Super friendly crew. Enough food and drink."
Ưu: "Amazing crew."
Khuyết điểm: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Khuyết điểm: "Non"
Ưu: "SIA service and food is always good. The flight went by quickly which is good."
Khuyết điểm: "The entertainment system for the 777 did not have a touchscreen which I have been accustomed to on other SIA flights, but the main issue was the brightest setting for the screen was very dim. I think the screen is just old and not as bright as before."
Khuyết điểm: "Cabin temperature too cool"
Ưu: "The economy section of the upper deck of the A380 is great!"
Ưu: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Khuyết điểm: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Ưu: "Excellent service"
Khuyết điểm: "Very poor on board entertainment"
Ưu: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Khuyết điểm: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Ưu: "great crew service. my first time flying with singapore airlines. they delivered!"
Ưu: "The seats are very comfortable. There was ample entertainment."
Khuyết điểm: "No complaints at all. They are very professional and I would chose them again."
Ưu: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Khuyết điểm: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"
Ưu: "Modern aircraft , nice crew"
Ưu: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Khuyết điểm: "Nothing! Best daytime flight to europe! And home before midnight"
Ưu: "Crew, cabin and food."
Khuyết điểm: "Lack of entertainment console at each seat"
Ưu: "Crew service"
Khuyết điểm: "Very old entertainment system. Poor screen visibility. Cramped"
Ưu: "Staff are very friendly and good ."
Ưu: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Khuyết điểm: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Ưu: "Just a generic flight. Had nice movies but nothing special."
Khuyết điểm: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Ưu: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Khuyết điểm: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Ưu: "Main Entree hot"
Khuyết điểm: "Cold bread; dessert similar sweetened gak"
Ưu: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Khuyết điểm: "Clean bathroom trash more often"
Ưu: "My partner had a bad leg and the staff were very attentive and helpful in making her as comfortable as possible with extra pillows and getting ice for her ice pack."
Khuyết điểm: "The seats were uncomfortable and I couldn't sleep without getting a really stiff neck. The vegetarian oriental meal was bee hoon with vegetables but the amount of vegetables were a lot more than the bee hoon thus making the meal less than filling and satisfying."
Ưu: "Singapore crew are on their feet and working for the entire flight. Great service!"
Ưu: "Everything else was good"
Khuyết điểm: "Old aircraft with tired looking seats."
Ưu: "everything, excellent job"
Ưu: "First class airline. Great flight, great service, and even the food is better than "not bad". Seriously, Singapore Air offers flights between the U.S. and Asia at very competitive rates, but never seems to skimp on customer care. A well-done experience from start to finish..."
Ưu: "Overall very good."
Khuyết điểm: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Ưu: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Khuyết điểm: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Ưu: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Khuyết điểm: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
Ưu: "Consistently good food."
Khuyết điểm: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Khuyết điểm: "The video screens need to be upgraded"
Ưu: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Khuyết điểm: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Ưu: "Great entertainment, good service, clean plane."
Khuyết điểm: "The lasagna was pretty dry and meh."
Ưu: "Hot/Cold towels, great movie selection, more space, good meals"
Ưu: "Great seats and leg space in premium economy."
Khuyết điểm: "We had the staff come to us twice to keep the "noise" down (we were travelling with a 2.5 yrs old). Now we travelled on other legs with Singapore airlines, with the same toddlers and same "noise" levels, but no one came to us to request to keep the noise level down... I am guessing that premium economy has a different (lower) threshold for toddler "noises" !! :)"
Ưu: "New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ..."
Khuyết điểm: "I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !"
Food and entertainment needs to be updated. I understand the majority of clients but not everyone can eat spicy food . I wish they have some sandwiches snacks or kids friendly food.
Ưu: "Very helpful and kind crew. On time boarding and departure."
Khuyết điểm: "If the crew cleaned the toilet more often and picked up trash from passengers and worked faster."
Ưu: "All is well"
Khuyết điểm: "Everything is excellent"
Ưu: "yes. great travel and crew"
Ưu: "Great service & very comfortable lie flat business class seat for this red eye flight."
Ưu: "The crew was polite and professional"
Khuyết điểm: "The food was disgusting The plane is dirty The bags are treated badly"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Ưu: "Best airline I’ve ever flown. A lot more space and amenities for a great price. Boarding was easier and faster than any other airline I’ve ever taken"
Khuyết điểm: "Wish there were a bit more movie selections but only because it was such a long flight"
Ưu: "Caring service, good pod seats on A350 and airy cabin."
Ưu: "great service from flight attendnants."
Khuyết điểm: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Khuyết điểm: "Everything !!!"
Ưu: "Superb service. Excellent quality of food. Flexible dining time. World’s best business class!"
Khuyết điểm: "More shower stalls in the business class lounge."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"
Ưu: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Ưu: "The Qatar Airways price."
Ưu: "Liked everything."
Khuyết điểm: "Nothing was wrong but excess bagage fee is high"
Ưu: "Everything from courtesy, to very good food, and a clean flight."
Khuyết điểm: "Noothing"
Ưu: "The flight attendents were chilled. Very friendly and accommodating."
Khuyết điểm: "The food is much tastier in business class. Used to be better in economy, but that has changed."
Khuyết điểm: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Ưu: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Khuyết điểm: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Khuyết điểm: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."
Ưu: "Had a great experience with this flight"
Khuyết điểm: "Nothing"
Ưu: "Its like traveling in the old days when flight attendants were nice, good looking and absolutely helpful. Bravo! Planes are new and on time."
Khuyết điểm: "Nothing"
Ưu: "It was something unexpected"
Ưu: "It was a long flight from US but was comfortable. Staff was courteous."
Ưu: "The food and entertainment systems were good. The staff on the plane were pleasant."
Khuyết điểm: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."
Ưu: "Nice flight attendants, frequent fluid services."
Khuyết điểm: "There was no Wifi in the plane."
Ưu: "The crew were so nice. But flights are very long, and coach is incredibly crowded & uncomfortable. Beverage service is frequent and generous with a good variety of fruit juices, soft drinks, red or white wine, etc."
Khuyết điểm: "Using the video screen is a mystery tour - badly programmed. The Doha airport is an architect's Ego Trip and badly laid out, extremely long walks to get anywhere, ferocious prices for anything (carry snacks for your layover!). The smoking lounge doesn't even have a proper exhaust system so smoke permeates the terminal in the vicinity. Plus 4 bar stools hogged by rude, arrogant young Arab men who have NO respect or consideration for elders, disabled, etc. Incident with boarding passenger in Saigon was VERY badly handled & delayed departure over an hour, risking connections for a number of passengers. They cannot handle things well, yet crew is basically nice, kind. Food is AWFUL; saving grace is fresh fruit, roll & butter, yoghurt - the nice little side dishes."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The airline did not give me 2 seats next to each other like I had booked more than 6 months prior to the trip. They refused to give my friend and I the 2 seats I had iriginally paid for and booked so we were stuck in the very last row of the entire plane with no reclining seats and terrible service for over 13 hours . Completely awful and really disappointing"
Ưu: "Business class is top notch in Qatar airways. From the moment you get in the Business Cabin, you start feeling the great service onboard. The crew is great, the seats are very comfortable, and the food is very tasty along with the wine pairing. Overall, the experience was well worth it!"
Khuyết điểm: "The problem was the boarding in Miami International airport, it was quite disorganized even for business class, but more so for economical class."
Khuyết điểm: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"
Ưu: "The friendliness of the crew."
Ưu: "New planes, Excellent Service"
Khuyết điểm: "Meals could have been better"
Ưu: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Khuyết điểm: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Ưu: "all the crew they were awesome it's my favorite airline QR⛤⛥⛦⛤⛥⛦⛤"
Khuyết điểm: "I like every things"
Ưu: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Khuyết điểm: "No complaints whatsoever."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "They didnt let me sit with my family and my seats were changed twice after i was checked in without notifying me. I have anxiety issues and it was really hard"
Ưu: "The crew was polite"
Khuyết điểm: "I ordered a vegetarian meal and they didn't have one for me. The breakfast was terrible. Green beans and strawberry yoghurt!?"
Khuyết điểm: "Plan was really cold then really hot, they just could not control the temp. They also just left my bag in Zanzinar!! They never but it on the plane, which of course you don't find out until you get to your final destination without a bag. I was disappointed in Qatar Airlines for this."
The flights were good. service was good. food could be little better.
Thank you for everything No comment 👌👌
Ưu: "The entertainment was great and the crew was very friendly and helpful"
Khuyết điểm: "The ability to access bathrooms after turbulence has ended"
Ưu: "Seat was very comfortable, and food was amazing"
Khuyết điểm: "Some of the fixtures were falling off, and the side controller for the TV screen was not connected or working. It is to be expected from an Older A 380, but not a deal breaker by any means"
Khuyết điểm: "Flying on time"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Khuyết điểm: "Not to delay the flight for 2 hours !"
Khuyết điểm: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Ưu: "All ok"
Khuyết điểm: "Sray bathrooms often."
Ưu: "Crew were good though snacks weren't on offer without asking."
Khuyết điểm: "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"
Ưu: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Khuyết điểm: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Khuyết điểm: "Cairo airport: Personnel have no manners. Rude, disdainful security staff who bark at passenges as if everyone is a criminal. Must be related to the Egyptian mindset. Dubai airport: Endless taxiing from aircraft to terminals, endless shuttle rides between terminals. You feel like a rat scuttling through underground tunnels and dismal byways through a wateland of darkness to be spat out at ugly, uninviting entrances somewhere in the bowels of Dubai International. No signs, no knowledgeable personnel to explain anything to you. No attempt at making travelers feel comfortable, no attempt at making the surroundings look pleasant. Must be the culture. The flight itself has wonderful staff, but the airport makes me not want to fly Emirates again!"
Ưu: "the food is excellent"
Khuyết điểm: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Khuyết điểm: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
Ưu: "It’s no choices small portion"
Khuyết điểm: "No taste a"
Ưu: "Every thing is very good"
Ưu: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Khuyết điểm: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Ưu: "Friendly crew"
Khuyết điểm: "I would like better quality in food"
Ưu: "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."
Ưu: "I must admit....this is one of the best experiences I have had flying and I fly this route a lot. I was traveling with an Elder who required a wheelchair and every step of the way it was smooth and the crew was attentive."
Khuyết điểm: "Nothing at all"
Ưu: "The comfort ,food"
Khuyết điểm: "Crew was not polite and had an attitude when requests was made."
Ưu: "Food , entertainment and service"
Khuyết điểm: "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."
Ưu: "Emirates is a great airline with friendly staff and an amazing fleet of aircraft"
Khuyết điểm: "I had updated for my flight from Jeddah to Dubai, but found that business class passengers were not given priority boarding and had to wait for all other passengers to board. The plane also took off late."
Khuyết điểm: "They forgot my vegetarian meal"
Khuyết điểm: "food service"
Ưu: "Everything was excellent, the food the service"
Ưu: "Seating Services Entertainment"
Ưu: "Pretty mjuch ebverything except.."
Khuyết điểm: "My boarding pass for second leg was not given in Colombo but in Dubai.. by then I didn't get an aisle seat."
Ưu: "Rude flight attendants and REALLY BAD FOOD."
Ưu: "Booked the wrong flight and had no trouble in switching flights to the correct one. In flight experience was far above average and the comfort level was the best of any flight I have been on."
Khuyết điểm: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Ưu: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Khuyết điểm: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Khuyết điểm: "Flight attendants were rude on the Washington to Dubai flight"
Ưu: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Khuyết điểm: "The food i wish there were more choices please."
Ưu: "My mother was the passenger Emirates & was her first experience flying alone, but having airline assistance. She marveled at their service & at every consideration to make flying alone as a senior seamless & worry-free. She was so happy of their thoughtfulness for carrying her luggage, driving her wheelchair, checking in for her w/her passport & picking up her luggage at the baggage round, that she tipped him $20. She made us sure that she would LOVE to fly alone back home again to the PH without us as long as she has airline assistance. A hint for us! She also liked how there was more foot room for economy seats than in Delta & EvaAir for this long trip & it helped her stretch her legs, as well as, the little Emirates pocket bag they give w/ear plugs & a eye mask with socks."
Khuyết điểm: "She says that on her way to MNL from JFK (with the 1 stop at Dubai) the food was delicious. However on the way back home from MNL to JFK, the food was not good & she just slept all the way through."
Ưu: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Khuyết điểm: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"
Khuyết điểm: "More varieties of veg food should be introduced. Seats have a bit of less leg space No wifi"
Ưu: "Flight leg space and inflight crew are good"
Khuyết điểm: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Ưu: "Everything is wonderful"
Khuyết điểm: "Tight Economy Class seats"
Ưu: "I like the selection of movies."
Khuyết điểm: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"
Ưu: "Crew behavior, boarding, entertainment channels,food,comfort"
Ưu: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."
Ưu: "good leg room. good entertainment. most importantly very efficient operation, in and out always on time"
Khuyết điểm: "i asked for tea three times on ek860 and then i got coffee. no issue i drank it anyway"
Ưu: "Wifi availability. Comfort."
Khuyết điểm: "Service was poor. Food was not up to standard. Crew had no clue except for standard operating procedures which were not the best."
Ưu: "The various American airlines have SO far to go to compare with Emirates (and other non-US airlines). One gets treated coldly and with irritation or disdain on American carriers commonly, while Emirates service staff are all professional, confident, pleasant and always have time to help you, handle small requests, or provide you that little extra. They understand service, and provide it as between equal professionals. Service staff in the US seem to think actually providing good service is demeaning, so they waste everyone's time and happiness making sure you know that you're no better than them. It's pathetic and immature. Emirates utterly rocks. And the price was better than all the US airlines. What's not to like?"
Khuyết điểm: "Nasty unorganized corporation that treats passengers badly."
Khuyết điểm: "Space between seats"