I have never ever experienced such a smooth flight quite like this since I have been flying to a lot of places in the world. Korean Air deserves to vote for the best airline among the best of the best.
Korean air has the best in-flight food and entertainment out of all the airlines I’ve been on.
Could have been better if my connection wasn't delayed to the point I wouldn't have made my international connection. Then was rebooked where I had almost 8 hr wait.. Then I get to Manila but no luggage. Top it off Delta has not offered me anything . Good possibility I'll never fly Delta again!!!
The flight experience met my expectation of Korean Air. Keep up the good work.
Khuyết điểm: "Food and entertainment"
Ưu: "Food is great. Crew are very nice."
Khuyết điểm: "Advanced seat assignment"
Ưu: "Loved the food and snacks!"
Khuyết điểm: "Wouldn't mind slightly larger meal portions, but then again, perhaps I could use the portion control, haha"
Ưu: "Great flight attendants left me alone to sleep."
Khuyết điểm: "Korean Air cabins always seem a little warn to me by about five degrees."
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ưu: "Crew was friendly food was great, flight was safe."
Khuyết điểm: "More room"
Ưu: "As always Korean Air’s attention to detail is outstanding and impressive."
Khuyết điểm: "Though I appreciate the consideration given to tall passengers (trying to find us an aisle seat with an empty seat beside, after boarding, for instance), I think there is more that could be done during the check-in process to seat tall passengers into emergency exits or other seats with more legroom"
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Khuyết điểm: "Seats weren’t as comfy or spacious as I would have thought given Korean air Having won best economy liner a few times. No entertainment in seats either."
Ưu: "The food was great and I was glad they had such good vegetarian options. It was nice they gave us pillows and blankets."
Khuyết điểm: "It was an overnight flight and they had the lights on for a long time and kept coming by to hand out things which made it hard to sleep but it was still nice they gave us the attention. I’d also like to see fewer wasteful disposable food containers."
Ưu: "The crew was great. The technology is great. I enjoyed the movies."
Khuyết điểm: "I wish I had more water."
Ưu: "The flight attendants were very attentive, I just thought it was weird that they aren’t allowed to take pictures? That was the only strange thing. Overall one of the best experiences with an airline compared to most. Probably because of the unlimited tasty beverages ;)"
Khuyết điểm: "Strange that flight attendants can’t take pictures like stated above. And the video games are horribly outdated!"
Ưu: "My flight was postponed or delayed as the airline like to call it until the next day due to Narita International Airport closing after 11pm! First of all I didn’t realize major international airports closes especially with a airplane still on the runway! After our flight was “delayed” Korean Airlines scrambled to get us into hotels. This process was very poorly organization and many of us non Japanese speakers were left very confused because they kept forgetting to interpret what they said into English. I had to keep reminding them. We had to stay in long lines throughout the process which took up at least 3hrs. On top of that we waited at least 45 minutes the day after to get our new boarding passes! I was so over my trip to Japan by then and very disappointed with how Korean airlines handled the situation. I will most likely not take Korean airlines again and it will be a long time until I take another trip to Japan."
Khuyết điểm: "Their food"
Ưu: "We boarded quickly and efficiently. It was a 90 minute flight and they served a sandwich, fruit, salad and water plus juice or soda. Very friendly and efficient flight crew."
Khuyết điểm: "I have no complaints."
Khuyết điểm: "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."
Ưu: "I was not able to make the flight because the Delta flight from Richmond to New York got cancelled."
Khuyết điểm: "1st leg of Flight got cancelled."
Ưu: "the movie selection"
Khuyết điểm: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Ưu: "Crew attended to my needs seriously and in a timely fashion."
Ưu: "Customer service is very good"
Ưu: "Attendants friendly, cabin clean"
Khuyết điểm: "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."
Khuyết điểm: "Don’t brush off tired and worried passengers. I’m pretty patient, but I felt this airline never seems to know when their planes depart or arrive, or where they are."
Ưu: "Nothing at all. It was hell and you should be ashamec ofhiw you treated me."
Khuyết điểm: "Everything. You have THE worst customer servive evet."
Ưu: "Same exception experience with the flight attendants, boarding was smooth, food is good and along with entertainment selection."
Khuyết điểm: "The plane aisle is a bit tight and cramp and it is hard to move around. The chair in economy is not very comfortable very sturdy lack of cushion and back support. Leg room is ok, not as roomy as the flight from SFO to South Korea. When we boarded there was a strong smell burning fumes from the A.C. (air condition) that trigger my asthma and landed in Cebu very ill with asthma and allergy."
Ưu: "The food choices, included Korean dishes. The disposal slippers are great when taking shoes off. The air hostesses were friendly and helpful. Good leg room."
Khuyết điểm: "Movie selections were not that great, many good current movies were not available. Seat does not have enough lower back support, was literally having to sit on my pillow and blanket due to lower back pain."
Ưu: "I liked that it was a seemles, smooth and easy operation during the entire trip from departure to arrival. Thank you for making traveling a pleasant and dreamy experience!"
Khuyết điểm: "There wasn’t anything I didn’t like."
Ưu: "I enjoy flying Korean Air. I get great deals with great service and accommodation."
Khuyết điểm: "It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours."
Ưu: "The food was wonderful."
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "Boarding orderly"
Khuyết điểm: "Cold food"
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Khuyết điểm: "Seats too small for a seven hour flight"
Ưu: "I could never have survived that long a trip on a cramped US airline sitting in a center seat."
Khuyết điểm: "I don't like their policy of closing all the blinds when it is daylight outside."
Ưu: "This is the first time I experienced courteous crew. They confirmed my meal plans and enquirer abt my meal."
Khuyết điểm: "The choice on entertainment is limited. It did not impact me much but will like to have more options."
Ưu: "Great Service, enough leg room for someone who is 75 inches in height, good food, and an on-time arrival."
Ưu: "flight out WAS excellent, boarding was quick, attendants were extremely courteous, seats were clean and comfortable, as can be expected, food was disappointing, only because i heard it was very good, entertainment was great, and free. rated flight home GOOD because the attendants seems hurried, all else equal."
Khuyết điểm: "food was disappointing but better than most american airlines"
Ưu: "I enjoyed the service and the touch screen TV."
Khuyết điểm: "I didn't enjoy how cramped the seats are."
Khuyết điểm: "too little leg room."
Ưu: "Lots of room, most space I have ever seen in an economy class. Nice attendants and good food."
Khuyết điểm: "Every Korean flight I had this trip was delayed. Created problems when Korean Air gives you 1 hour to transfer at Incheon. When transferring, all passengers need to go through security again and there are long lines. Airport attendants were not nice and made us ask people to cut in line. After running through the airport, we then find out the plane was delayed an hour to accommodate other delayed connections! They could have told us this before but only rushed us off."
Ưu: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Khuyết điểm: "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."
Khuyết điểm: "Uncomfortable seats"
Ưu: "Crew members are very courteous, one of them specifically checked on me to ensure I was comfortable and brought me Tylenol!"
Khuyết điểm: "The Entertainment selection on a long flight is limited!"
Ưu: "Nice friendly staff"
Positivity of check-in and Boarding personnel. Boarding personnel assumed you were flying Economy rather than Business. They need to read the ticket class.
Everything was excellent. Nice legroom, wonderful food for Asian Vegetarian. For entertainment, I wish there was some South Indian options. Another minor thing for the connection flight from Bangkok to Ko Samai, my meal preference didn’t carry over and they provided only non-vegetarian food which I could not eat because I am a vegetarian.
Love the direct flight from Boston to Toronto as well as the highly efficient cabin staff. The food was acceptable but the entertainment could have been better. All the movies seem to be quite old.
The crew are friendly and accommodating. I have no complaints.
Only thing i have to said is rough landing and food is not great so does the entertainment.
Short flight with minimal services. I have no complaints. The staff were very, very good.
plane air was too hot with mask on hard to breath with mask!!!
Ưu: "Crew was amazing"
Khuyết điểm: "Really enjoy the travel with JAL"
Ưu: "crew was amazing"
Khuyết điểm: "nothing. amazing flight"
Ưu: "Crew was very attentive. Plane was clean."
Khuyết điểm: "Bigger water bottles?"
Ưu: "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
Khuyết điểm: "Communication"
Khuyết điểm: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Ưu: "Sky Time drink was interesting. Flight was on time."
Khuyết điểm: "More leg room. Better information on what is included as far as meals / drinks."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Service was excellent"
Khuyết điểm: "Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane"
Ưu: "Nice seats. Ample leg room."
Ưu: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Ưu: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Khuyết điểm: "Economy meal is not that great. Boarding should be by zone or by seat number."
Ưu: "I enjoyed everything! My first flight was a little over 10 hours, but it didn't feel that way. I was very comfortable and the crew took very good care of all of the passengers. Japan Airlines is Ichi Ban!!!"
Ưu: "Crew was really professional and friendly, I sat beside a mom with 2 kids and the crew really helped her in her needs and made sure we were all okay. Food was good and I loved the movie selection, watched all the Oscar movies I've missed."
Ưu: "Was spacious due to flight being in the middle of the week and tasty food."
Khuyết điểm: "Wish there were food. Was hungry after long flight."
Ưu: "Excellent food. Lots of food, drinks. Comfortable plane."
Ưu: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Khuyết điểm: "The flights were everything I expected and more."
Ưu: "The attentiveness of the flight attendants. They were very helpful. Overall, the flight was a smooth one."
Ưu: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ưu: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Khuyết điểm: "The movies were not the first run ones."
Ưu: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Khuyết điểm: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Ưu: "Entertainment was good"
Khuyết điểm: "Seats were uncomfortable, food was terrible"
Ưu: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
Ưu: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Khuyết điểm: "No food offered, not even a biscuit, only very basic drink selection."
Ưu: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Khuyết điểm: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ưu: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Ưu: "cost performance"
Khuyết điểm: "non-flat seat"
Ưu: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."
Ưu: "If I needed anything, they were on top of it. The food was very good for airplane food."
Khuyết điểm: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
Ưu: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Khuyết điểm: "None"
Ưu: "Finally arriving"
Khuyết điểm: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Ưu: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Khuyết điểm: "Long, long flight, not much leg room."
Ưu: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Khuyết điểm: "Not a darn thing...."
Ưu: "I loved the crew, for the most part the food, and the large screen to."
Khuyết điểm: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
Ưu: "Service was excellent - Flight attendants were friendly and professional."
Khuyết điểm: "N/A"
Ưu: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Ưu: "Good and polite crew"
Khuyết điểm: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Ưu: "Plane service was good, comfortable, punctual and ahead of schedule"
Khuyết điểm: "Food was ok,"
Someone from the airport employee open our luggages and stole Nike air 1 shoes and Bally shoes, and 6 Nike dri fit shirt, and lots of chocolates.
serving food w.ith heavy air tubulance is not advisable especially with hot drinks. Late serving may irritate some passengers but food can wait and safety of the crew is more important..
Ưu: "Best in the world, as always."
The crew was very friendly and professional. The food was great. The check-in process took a long time, more than 20 minutes.
Ưu: "The staff was amazing"
Ưu: "I always like Singapore Airlines. They should continue to be the best."
Khuyết điểm: "Some flexibility to select food choices even if we book the flight in short notice."
Khuyết điểm: "Nothing much"
Ưu: "Movies selection is great. Seating space is comfortable."
Khuyết điểm: "Boarding process could’ve been smoother"
Khuyết điểm: "I recomended yo my friend"
Ưu: "Arrived on time."
Khuyết điểm: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Khuyết điểm: "5 crying babies on a red eye. Don’t know if that can be prevented."
Ưu: "Boarding went smoothly, crew extremely curtious and helpful."
Khuyết điểm: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Khuyết điểm: "Food could have been better."
Khuyết điểm: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Ưu: "Extra touches and super pleasant and courteous staff."
Ưu: "Dim sum between Hong Kong & Singapore."
Ưu: "Generally good Flight was operated by Silk Air"
Khuyết điểm: "Entertainment score is not meaningful because of the short flight time."
Ưu: "See above"
Khuyết điểm: "See above"
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Ưu: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Khuyết điểm: "Need to update the planes.."
Ưu: "So good to get on a flight where I can fit in the seats..."
Khuyết điểm: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"
Ưu: "Staff was polite and accommodating"
Khuyết điểm: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Ưu: "Amazing service!"
Khuyết điểm: "N/a"
Ưu: "The crew were excellent"
Khuyết điểm: "I'm 6'2" and the regular economy seats didn't give me enough to leg room"
Ưu: "The crew on this flight we amazing had a great flight Thank You"
Ưu: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Ưu: "I liked there was entertainment"
Khuyết điểm: "It was an old tired plane"
Ưu: "I like the services from Singapore Airlines."
Khuyết điểm: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Ưu: "Friendly, attentive crew. Clean plane."
Khuyết điểm: "Cramp set space. Lack of movie choices, not all had closed caption."
Ưu: "New movies! Yes!"
Khuyết điểm: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Ưu: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."
Ưu: "the crews were very polite and very helpful"
Ưu: "Staff were awesome. given that my wife and son both had food poisoning."
Khuyết điểm: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Ưu: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Khuyết điểm: "The food is average taste... a bit salty :("
Ưu: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."
Ưu: "Singapore service is always outstanding"
Khuyết điểm: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Ưu: "Friendliness of crew"
Ưu: "Attendants are always nice, flight is always smooth."
Khuyết điểm: "Nothing!"
Ưu: "Cabin crew are always great"
Khuyết điểm: "Cabin fitout is getting tired and dated. Etihad leaves it for dead in first class"
Ưu: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Ưu: "Excellent crew service and entertainment."
Ưu: "Arrival in Canberra was excellent."
Khuyết điểm: "Horrendously uncomfortable business-class seat for a redeye flight."
Ưu: "Extremely polite flight crew"
Khuyết điểm: "-The food was pretty bad -Not much leg room"
Khuyết điểm: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Khuyết điểm: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Ưu: "In-flight entertainment choices."
Khuyết điểm: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Khuyết điểm: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Ưu: "Seat was comfortable."
Khuyết điểm: "transit timing was a bit hectic."
Ưu: "Crew were so good"
Khuyết điểm: "Everything is good"
Ưu: "flight attendants were not friendly enough."
Khuyết điểm: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "It could be better if they serve food from Doha to Islamabad."
Ưu: "The crew, the seat and catering"
Khuyết điểm: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Khuyết điểm: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Ưu: "The crew, especially Martin and Imen, were fabulous!"
Ưu: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Ưu: "Crew and their promptness to assist"
Khuyết điểm: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."
Khuyết điểm: "The changed the time of flight had to wait airport for 5 hrs"
Ưu: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Ưu: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Khuyết điểm: "The Ground crews in boston airport were not accomodating."
Ưu: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Khuyết điểm: "The website is not easy to navigate."
Ưu: "The Qatar Airways price."
Ưu: "Loved the food and entertainment."
Khuyết điểm: "Not enough leg room and space between the chair in front."
Ưu: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Khuyết điểm: "Movie selection could have been better."
Khuyết điểm: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Ưu: "just enough time in Doha between flights. Not too long not too short!"
Khuyết điểm: "Asian vegetarian food can be of better quality."
Ưu: "good service, good food"
Khuyết điểm: "staff could be more cheerful towards travellers"
Khuyết điểm: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Ưu: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Khuyết điểm: "I could not check myself online! so i could not select the best seat."
Ưu: "Staffs were helpful!"
Khuyết điểm: "Food portion can be improved."
Ưu: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Ưu: "Comfort and cleanliness."
Khuyết điểm: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Ưu: "Crew, food."
Khuyết điểm: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Ưu: "Flawless boarding, service, food."
Khuyết điểm: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Ưu: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Ưu: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Khuyết điểm: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Food, service, staff at the counter"
Khuyết điểm: "Cant think of any"
Ưu: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Ưu: "It just felt like you are constantly given food and drinks while having an endless amount of entertainment at your fingertips."
Khuyết điểm: "Nothing."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Khuyết điểm: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher"
Khuyết điểm: "Too tight seatings"
Ưu: "The food and the selection of movies"
Khuyết điểm: "Nothingn"
Ưu: "customer service was great and the food :)"
Ưu: "Every thing normal and in time"
Khuyết điểm: "Food was everage"
Khuyết điểm: "No usb chargers on plane"
Ưu: "Stewardess were very friendly and helpful, the food was reallz delicious. You have enough space for your leg even on Economy class."
Ưu: "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. There was a full meal served, staff were kind and didn’t try to sell a bunch of extra stuff to you, and there were many choices for in-flight entertainment."
Khuyết điểm: "Unfortunately, the children on the plane were really poorly behaved and loud. In addition, the flight was delayed by 1 full hour and when we arrived in Vienna our luggage (and the luggage of many other passengers) had not been sent with us. We waited in line for luggage for 30 minutes, then another line for at least 30 more minutes to report the missing bag, and we were then told that it wouldn’t arrive for another day and would be delivered to us within a 3 hour window in the middle of the day. This was essentially an entire night and day lost to a mishap that the airline didn’t even notify us of when we landed. Pretty frustrating."
Ưu: "The crew are very friendly and in general and the flight was very nice"
Khuyết điểm: "Need to have a bigger seats"
Ưu: "All was great, until..."
Khuyết điểm: "... the person in front of me reclined their seat. That was the end of my comfort. I’m 5.11”- 1.80cm. Couldn’t watch tv, had trouble eating."
Ưu: "Attaturk airport, nothing about the flight itself"
Khuyết điểm: "Rude staff & flight attendants."
Ưu: "Good service, friendly staff."
Khuyết điểm: "Istanbul airport is obviously outdated and very crowded. Only one restroom for a huge area around gates 300-309."
Ưu: "Comfortable seats, good food and in flight entertainment"
Khuyết điểm: "None"
Ưu: "Crew was good"
Khuyết điểm: "Seats on the way to Istanbul were extremely small. One of them was broken and did not recline. Food was not good."
Khuyết điểm: "crew was so helpful"
Ưu: "Everyone we encountered was friendly and helpful. They fed us and gave us blankets and pillows and slippers. They were lots of movie and tv choices. It was a very pleasant experience."
Ưu: "Boarding was smooth. Staff friendly. Great selection of movies."
Khuyết điểm: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."
Ưu: "food was good"
Khuyết điểm: "wifi was announced but did not work"
Khuyết điểm: "Comfort, service, food"
Ưu: "Staff was friendly"
Khuyết điểm: "Seats too narrow and no leg room."
Khuyết điểm: "Crew were rude and everything we asked for was an issue like we didn't exist not sure if they had a problem because we had a baby with us"
Ưu: "Everything was very good"
Khuyết điểm: "Everything"
Ưu: "Enjoyed: - Service - Food - Amenities"
Khuyết điểm: "Disliked: - Disembarking & embarking at Attaturk (ie. shuttle bus)"
Ưu: "Window seat, decent selection of movies / shows."
Khuyết điểm: "VERY small seats. Staff not very attentive."
Ưu: "Comfort and boarding was well done, comfort is really good"
Khuyết điểm: "Crew was little bit nervous and not nice all the time!"
Khuyết điểm: "There was not enough milk while they know there is alot of kids"
Ưu: "Friendly hard working staff. Great entertainment choices."
Khuyết điểm: "Constant long interruptions of entertainment by rather dumb announcements. Seats didn't recline and were truly packed in."
Ưu: "Food, service, comfort packs."
Khuyết điểm: "Not much Very decent efficient operation Always room for improvement"
Khuyết điểm: "Horrible customer service. We paid in case of change in flight plan .your airline said no money back."
Khuyết điểm: "not all the crew spoke English"
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Khuyết điểm: "Possible food poisoning from the beef that was served on the plane."
Ưu: "Thank you for managing wheelchair assistance at Istanbul."
Khuyết điểm: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."
Ưu: "The Air hostess are aware of what they are doing, they can manage extra requests from different people."
Khuyết điểm: "The workers at the boarding they don't have good language to new people they think every one should know every thing about Turkish schedule and other information, It is a little bit strange to have no where to sit at Instambul Airport while having wheel chairs for sick people after bringing them at the waiting place where do you think they will be sitting."
Ưu: "good selection of movies free drinks"
Khuyết điểm: "food was not too good"
Khuyết điểm: "Delayed a couple hours."
Ưu: "Almost everything. Food ..."
Khuyết điểm: "Was great overall."
Ưu: "Flight was great overall, but the one piece that I'm hoping is not a repeat is the overly frequent reminders, especially since this was an overnight flight."
Khuyết điểm: "Too many redundant and unnecessary announcements"
Ưu: "I liked the food"
Khuyết điểm: "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."
Ưu: "Lots of nice little amenities (lip balm, sleep mask). Tons of movies to choose from."
Khuyết điểm: "Seats were small, old and uncomfortable."
Ưu: "I like the accessories that came with coach... was not quite expecting that."
Khuyết điểm: "There was a male flight attendant that was soo nice. Made me feel more comfortable."
Ưu: "The food was excellent on this airline. The service was great. I recommend this airline."
Khuyết điểm: "Sadly the airlines treat us like cattle now the way they squeeze us in like sardines in their non-adjustable seats. This appears to be true on all most airlines."
Khuyết điểm: "Yolculuk genel anlamda iyiydi fakat bagajim kayboldu. Thy gibi bir kurumda bagaj kaybolmasini anlayamiyorum. Tum guvenimi kaybettim."
Khuyết điểm: "The flight left very early, without prior warning, so that I almost missed it, despite arriving at the gate at the designated boarding time! The breakfast was also barely edible, which was a surprise as the other times I have flown Turkish the food has been delicious."
Ưu: "My check-in experience was very bad. I was doing a business class check-in which was not at all a "business" class experience. The agent was very inexperienced and rude."
Ưu: "Nice flight. Great movie selection."
Khuyết điểm: "I'd like more leg room and tastier food."
Khuyết điểm: "The staff was not courteous. When asked for water repeatedly - wasn't given ! No vegetarian food left so I had to starve"