Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Massachusetts đến Hà Nội
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Tư||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 5%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 11%.|
Giá trung bình cho khứ hồi
|32.859.396 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|19.288.808 ₫||trở xuống|
Giá tốt cho một chiều
|9.286.043 ₫||trở xuống|
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Massachusetts đến Hà Nội.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Hà Nội từ Massachusetts có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Hà Nội với một hãng bay và chiều về bay đến Massachusetts với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Hà Nội từ Massachusetts tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable."
Ưu: "Nothing to complaint. Excellent airline nowadays"
Khuyết điểm: "Very professional and friendly crew. Food quality was excellent."
Khuyết điểm: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
Ưu: "The crews were very kind and helpful."
Ưu: "very good"
Ưu: "Seat was spacious. Crew was nice."
Khuyết điểm: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Nice seats. Ample leg room."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "I have flied to and from Japan many times with many different airlines. This flight was my favorite."
Ưu: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Khuyết điểm: "Na"
Khuyết điểm: "The crew kept accidentally bumping my chair and never apologized"
Ưu: "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."
Ưu: "Thier food tasted excellent!"
Khuyết điểm: "Wish there was a vegetarian option too."
Ưu: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Khuyết điểm: "Economy meal is not that great. Boarding should be by zone or by seat number."
Ưu: "Riding on the 787 was superb."
Ưu: "Was spacious due to flight being in the middle of the week and tasty food."
Khuyết điểm: "Wish there were food. Was hungry after long flight."
Ưu: "Excellent food. Lots of food, drinks. Comfortable plane."
Ưu: "From check in to final destination, customer service to amenities, Japan Airlines exceeded my expectations in every regard."
Khuyết điểm: "The flights were everything I expected and more."
Ưu: "Excellent crew,service and great food."
Khuyết điểm: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."
Ưu: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Ưu: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Khuyết điểm: "The movies were not the first run ones."
Ưu: "Great flight, great food (Hagendaus Ice Cream was a great treat)"
Ưu: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Khuyết điểm: "Great airline great service. Haihly recommended"
Ưu: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Khuyết điểm: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Khuyết điểm: "Leg room"
Ưu: "Friendly and respectful staff, great meals, tasty!"
Ưu: "Flight crew was very professional and courteous. The food was excellent! It was like eating at an awesome Japanese restaurant! There were toothbrush kits w/small tubes of toothpaste in the bathrooms, which was a nice touch. Bathrooms were very clean. Entertainment was very good and had many choices. Would love to fly them again any chance I get! Probably the best flight experience I've ever had."
Ưu: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
Ưu: "Everything bad"
Khuyết điểm: "Bad customer service, I don't speak English good , can't understand them jet blue"
Ưu: "Clean :)"
Ưu: "cost performance"
Khuyết điểm: "non-flat seat"
Ưu: "Finally arriving"
Khuyết điểm: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."
Ưu: "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."
Ưu: "excellent food,comfortable, easy check in process"
Khuyết điểm: "my bag was deemed not carry onable by staff but I had checked to make sure measurements met carry on criteria"
Ưu: "We boarded quickly and orderly. The crew was very attentive and made sure we all had enough to eat and drink. The food was good, the tea and coffee was good."
Khuyết điểm: "Not a darn thing...."
Ưu: "I loved the crew, for the most part the food, and the large screen to."
Khuyết điểm: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."
Ưu: "Service was excellent - Flight attendants were friendly and professional."
Khuyết điểm: "N/A"
Khuyết điểm: "nothing"
Ưu: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Ưu: "Great 12hr flight"
Khuyết điểm: "Loved everything!!"
Ưu: "Food, comfortable, choice of entertainment"
Ưu: "Crew and service was excellent"
Khuyết điểm: "Seats are not 189 full flat"
Ưu: "Plane service was good, comfortable, punctual and ahead of schedule"
Khuyết điểm: "Food was ok,"
Ưu: "Everything was excellent. I always trust JAL to give me a comfortable flight. Food and drinks were given out very often and the attendants were very kind. I kept myself entertained with the in-flight movies for most of the trip, they have quite a library to choose from. Thank you for making my long trip easy!"
Ưu: "Love the service and people"
Khuyết điểm: "There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable."
Ưu: "The seat was great."
Khuyết điểm: "Overall, it was a great experience. Boarding is very fast compared to US airlines."
Ưu: "Attentive crew !"
Khuyết điểm: "Add a low carb meal option"
Ưu: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Khuyết điểm: "The seats felt like there was no padding in the seat. The back was fine."
Ưu: "Friendly staff and decent size."
Khuyết điểm: "Vancouverites are a bunch of entitled, self-absorbed twats. Not really much ANA can do about that."
Ưu: "Check in is a breeze, the staff even helped me to load my luggages to the counter. Boarding is prompt and orderly. The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Khuyết điểm: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Ưu: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Khuyết điểm: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Ưu: "Clean plane, comfy seats and great staff"
Khuyết điểm: "Everything was good didn’t hate anything"
Ưu: "Great crew and comfort for economy class."
Khuyết điểm: "Food could be better"
Ưu: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Khuyết điểm: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ưu: "Clean and comfortable"
Ưu: "Food and services were great"
Khuyết điểm: "There were not a lot of selections on the TV."
Ưu: "Had the katsudon and it was great, love the little tapas dishes they include with it."
Khuyết điểm: "Would have loved to get a hot towel and slippers. 787 got quite cold when sitting in the middle section. Didn’t seem to have any way to control it."
Ưu: "Great food"
Khuyết điểm: "Leg room"
Ưu: "Their service"
Khuyết điểm: "Foods"
Khuyết điểm: "The food was dreadful. It was like being back in the 1990s. Kids entertainment options were poor. The original toy story movie was it!"
Ưu: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Khuyết điểm: "Internet was more expensive than it should be"
Ưu: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."
Ưu: "Easy checking process. Friendly staff"
Khuyết điểm: "Nothing."
Ưu: "Flight was ok"
Khuyết điểm: "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"
Khuyết điểm: "Flight attendant didn't mention so well about drink service."
Ưu: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Khuyết điểm: "The seats are kind of flat."
Ưu: "Staff very friendlym Flight was on time."
Khuyết điểm: "There is not entertainment at the plane even though is a international flight in a not low cost airline. The space between seat is quite small."
Ưu: "crew from the check in to airplane very good"
Ưu: "I enjoyed the hospitality and attention to detail."
Ưu: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."
Ưu: "Great legroom, intuitive design down to the details, amazing crew. What a showcase of what Japan has to offer"
Ưu: "Seats and service"
Khuyết điểm: "No complaints"
Ưu: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Khuyết điểm: "Can't think of one thing."
Ưu: "People the staff was nice and tried to be helpful"
Khuyết điểm: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Ưu: "Meals are excellent at Nippon, stewardesses so helpful and charming."
Ưu: "Great service"
Khuyết điểm: "Interior show signs of aging"
Ưu: "The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for."
Khuyết điểm: "The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice."
Ưu: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Khuyết điểm: "The premium economy seat was about average. Comfort okay but not the best for sleep."
Ưu: "friendly flight attendants, clean toilets"
Khuyết điểm: "the stroller take forever to show up when landing"
Ưu: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Ưu: "Best flight ever"
Khuyết điểm: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
Khuyết điểm: "Breakfast option"
Ưu: "Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies."
Khuyết điểm: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve."
Ưu: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Khuyết điểm: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
Ưu: "Great service and good food"
Khuyết điểm: "Nothing felt like they were glad to have me onboard."
Khuyết điểm: "Queued up with other Star Gold etc. customers (they have 2 queues, one for Diamond and one for other statuses). There's a sign on a pole. People queue up, then they swivel the pole round so I'm in the wrong queue now. Try to move, lose place in queue, they swivel it back the way it was... Good airline but boarding especially for domestic is disorganised with poor signage etc."
Ưu: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Ưu: "Light food but breakfast could have been more substantial only one chicken sausage?"
Khuyết điểm: "Turbulence Lack of privacy with seating Lighting from other monitors disturbs someone trying to sleep"
Ưu: "Crew is always awesome"
Khuyết điểm: "Needed more Japanese movie options"
Ưu: "Very friendly and attentive service, good movie selection on new screens."
Khuyết điểm: "TSA-style pat-down at the gate in Narita before allowed to board."
Ưu: "Boarding was easy and the crew and service were excellent. Overall, the food on this flight was also enjoyable."
Khuyết điểm: "I find the 777 SFO -> Tokyo, and Tokyo -> SFO cabin gets too warm when trying to sleep. With a warm blanket provided, I would suggest keeping the cabin a bit cooler and providing extra blankets if people need them. Also the movie selection on ANA is not nearly as comprehensive as what United provides on international flights."
Khuyết điểm: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."
Ưu: "The crew was excellent."
Khuyết điểm: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Ưu: "Crew very polite and friendly"
Khuyết điểm: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Ưu: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Khuyết điểm: "the food is disgusting"
Ưu: "Crew was attentive and made extra effort to meet special requests from passengers."
Ưu: "Helpful with our 2 year old"
Khuyết điểm: "Baby change area is very small"
Ưu: "Food, Entertainment."
Khuyết điểm: "Harder than usually landing"
Khuyết điểm: "Change the food menu, boring with the same menu"
Ưu: "Well organized boarding, friendliness of staff, food service"
Khuyết điểm: "Flight was delayed by about an hour."
Ưu: "More space then previous flights. Attendants very pleasant and helpful."
Khuyết điểm: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Khuyết điểm: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "The seats were comfortable and the staff was very attendant!"
Khuyết điểm: "No complaints"
Ưu: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Khuyết điểm: "would like regular water bottles to be available for drinking"
Ưu: "Crew very friendly"
Ưu: "The attentiveness of the flight attendants and the new plane."
Ưu: "Comfortable flight, punctual, helpful crew."
Khuyết điểm: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
Ưu: "Spacious and comfortable bed."
Khuyết điểm: "The food wasn't that great. Average at best."
Khuyết điểm: "Delayed"
Ưu: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Khuyết điểm: "the call button did not work the tray table was almost impossible to pull in and out (BC)"
Ưu: "Services, the Care and the Concern!"
Ưu: "Service by the crew was great"
Khuyết điểm: "Food in the economy class was not so great Options provided were not tasty. Each meal tasted same. No kid option available. Tastier options available on other major international flights."
Ưu: "The staff were so friendly and helpful."
Khuyết điểm: "I am a vegetarian and they served a chicken piece along with my main course."
Ưu: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Ưu: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Khuyết điểm: "It was a 17 hour flight, but they made it bearable."
Ưu: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Khuyết điểm: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"
Ưu: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Khuyết điểm: "Not much. This airline is up there with the best."
Ưu: "friendly staff top Service top Inflight"
Khuyết điểm: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Ưu: "Service from Singapore airlines"
Ưu: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Khuyết điểm: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Ưu: "Food was good"
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "The hot towels twice during the flight was great"
Khuyết điểm: "Really just the food"
Khuyết điểm: "All good"
Ưu: "Crew, plane, punctuality"
Ưu: "I got in some exercise during the delays and gate changes"
Khuyết điểm: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Ưu: "Personal TV"
Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ưu: "Second bag was four foot bronze statue, no problem or extra cost"
Ưu: "Friendliness of crew"
Ưu: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Khuyết điểm: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Khuyết điểm: "Seats are tight and hard"
Ưu: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Khuyết điểm: "Wifi cost 12 bucks and hour."
Ưu: "Consistently good food."
Khuyết điểm: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Ưu: "Flight on time"
Khuyết điểm: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Ưu: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Ưu: "Spacious, comfortable seat"
Khuyết điểm: "Cabin too hot"
Ưu: "Singapore is #1 in my books. So glad I could get on their airline. The flight was super. The economy cabin was really nice and comfortable. I especially liked all the adapter plug outlets to power my equipment. I just can’t say enough good things about the cabin crew. The Stewardess were very attractive in their uniforms and make-up, not like the old maids United and American has. The cabin crew were extremely helpful and nice. The service was impeccable. The meals were actually pretty good. Course all the alcoholic drinks available was nice. A person could get wiped out pretty easy if not drink responsibly. But not a good idea to drink much cause of the aftereffects after the flight."
Khuyết điểm: "The headset ear plugs left a lot to be desired. I need to bring my own good set to enjoy the vast selection of music and shows available. My number 1 complaint was the outside row seat armrests would not move up. This makes getting out of the seat into the isle much more difficult than it has to be. Why does it have to be stationary?"
Ưu: "Fast boarding and crew"
Khuyết điểm: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"
Ưu: "Crew and food"
Khuyết điểm: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Khuyết điểm: "Getting on and off the plane took some time, but doesn't it always? Economy class was slightly more comfortable than many other airlines, but nothing to write home about. Qatar Airways really shone in the food, the service (both onboard and off) and the entertainment. Good experience."
Ưu: "In-flight entertainment choices."
Khuyết điểm: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Khuyết điểm: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"
Ưu: "Seat was comfortable."
Khuyết điểm: "transit timing was a bit hectic."
Ưu: "Crew were so good"
Khuyết điểm: "Everything is good"
Ưu: "flight attendants were not friendly enough."
Khuyết điểm: "both flight from Bos-Doha, Doha-Hanoi was delayed"
Khuyết điểm: "Seat comfort"
Khuyết điểm: "It could be better if they serve food from Doha to Islamabad."
Ưu: "Seats are very comfortable, easy boarding, good crew"
Khuyết điểm: "Food - I wish you have healthy options"
Ưu: "The crew, the seat and catering"
Khuyết điểm: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."
Khuyết điểm: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Ưu: "The crew, especially Martin and Imen, were fabulous!"
Ưu: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"
Ưu: "Crew and their promptness to assist"
Khuyết điểm: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."
Khuyết điểm: "The changed the time of flight had to wait airport for 5 hrs"
Ưu: "In my departure flight, there were many empty seats and the crew let us move to another seat to lay down and sleep. Also the food was very good and there was a great selection of movies."
Ưu: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Khuyết điểm: "N/A"
Ưu: "inflight and qatar airport crews were accomodating eventhough there were backlogs due to delays caused by snow storm."
Khuyết điểm: "The Ground crews in boston airport were not accomodating."
Ưu: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Khuyết điểm: "The website is not easy to navigate."
Ưu: "The Qatar Airways price."
Ưu: "Loved the food and entertainment."
Khuyết điểm: "Not enough leg room and space between the chair in front."
Khuyết điểm: "."
Ưu: "Excellent service"
Ưu: "Lovely flight, start to finish. Attentive staff (but not too much so) and seats were comfortable, even in economy. Smooth front and back end to travels as well."
Khuyết điểm: "Movie selection could have been better."
Khuyết điểm: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Ưu: "just enough time in Doha between flights. Not too long not too short!"
Khuyết điểm: "Asian vegetarian food can be of better quality."
Ưu: "good service, good food"
Khuyết điểm: "staff could be more cheerful towards travellers"
Khuyết điểm: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Ưu: "the flight was smooth, comfortable and a lot faster than DOHA - BOSTON."
Khuyết điểm: "I could not check myself online! so i could not select the best seat."
Ưu: "Staffs were helpful!"
Khuyết điểm: "Food portion can be improved."
Ưu: "Very helpful staff both ways, an experience that we rarely see in major airlines these days. We will definitely fly Qatar airways again."
Ưu: "Comfort and cleanliness."
Ưu: "Service offered by crew, arranged veg food when found not listed. Boston to Doha veg food loading needs improvement."
Khuyết điểm: "Wait time at Doha for next flight."
Khuyết điểm: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Ưu: "Crew, food."
Khuyết điểm: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Ưu: "Flawless boarding, service, food."
Khuyết điểm: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Ưu: "Comfortable, attractive, nice music, good food, nice crew, on time, easy takeoff and landing! What else could you ask for? ;-)"
Ưu: "I like that the air stewards bring you water and drinks throughout and don't judge you for being too thirsty. I like that they respect that it is a night flight and serve the meal quickly so it can be dark for the whole flight and you can sleep as much as you can. I like how efficient the layover is in Doha - only 40mins!"
Khuyết điểm: "I don't like when they don't ask the person in front to move their chair up for the meal and the passengers have to ask each other. I don't like that they can't tell you the gate of your connecting flight and how long it will take to get you there - including if you will need to take a bus and the train. I think this could reduce a lot of anxiety. If they could do this, it would also be helpful to let people who have a connecting flight that is boarding in the next 30 mins off the plane first. This would save pushing and shoving in the aisles... and would also reduce anxiety about booking a flight with such a short layover."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "Food, service, staff at the counter"
Khuyết điểm: "Cant think of any"
Ưu: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Ưu: "It just felt like you are constantly given food and drinks while having an endless amount of entertainment at your fingertips."
Khuyết điểm: "Nothing."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Khuyết điểm: "I am an Emirates skywards member and I was placed in the middle seat when my preference on Emirates and Kayak is an aisle seat. After boarding it was explained to me that I couldn’t move to an aisle seat even though more than one seat was available. I asked to pay or to use miles I have accrued."
Ưu: "First time we flew on business on international (we upgraded)."
Khuyết điểm: "I haven’t received my bag yet. It’s been 4 days"
Ưu: "Good flight"
Khuyết điểm: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"
Ưu: "Staff helpful and courteous under difficult conditions."
Khuyết điểm: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."
Ưu: "The pre-boarding, courtesy extended, everything was good. No complaints."
Khuyết điểm: "The long hop because of my age"
Khuyết điểm: "The airline’s insistence on keeping a passenger limited to only one carry on bag and then weighing to make sure that each carry on item was only 7 kilos was just plain ridiculous."
Ưu: "We felt safe and the flight landed a bit early."
Khuyết điểm: "Boarding was a nightmare, couldn’t hear zones being called, etc. assigned seats had us in the middle and basically so confined we couldn’t eat when they gave us food. Very uncomfortable. I had such a bad experience I got online and paid for isle seats for the return trip, and thought maybe that’s what they wanted all along ..,"
Khuyết điểm: "Nothing"
Khuyết điểm: "Request to allot passage seat on 30th Nov"
Khuyết điểm: "Food"
Ưu: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Khuyết điểm: "The seat pitch is getting tight."
Ưu: "I enjoyed everything about Emirates. No complaints. Nice plane and stewardess."
Khuyết điểm: "That no accommodations were made nor provided"
Ưu: "The staff near Baggage check-in area are always rude with the customers, it also happened to us in the past."
Khuyết điểm: "Very very poor customer service"
Khuyết điểm: "One of the flight attendants was extremely rude. She passed over me several times like I wasn't sitting in the most uncomfortable seat. In the middle. She didn't want to give me water, I had to ask if I could have some water. TSA held me up, I almost missed my flight had to be rushed on and no place to put my things so I had to sit squashed in the middle seat with all my bags for a 12 hour flight. I won't EVER go through Boston AGAIN. I won't ever chose Emirates for that long flight again, if I can help it. The WORST!!"
Khuyết điểm: "Did not get wheelchair assistance for my dad as requested."
Ưu: "Food was good"
Khuyết điểm: "Boarding is complicated . They didn't allow cabin baggage and laptop bag together. Only 1 is allowed"
Khuyết điểm: "Cannot choose seats without paying a fee which is ridiculous. There is no way to get a window seat on the plane. I have never travelling on a non window seat in my 20 years of flying until this time."
Ưu: "Everyone was very friendly. And, the amenities offered are superb."
Khuyết điểm: "I did not get the seats I selected when booking"
Ưu: "Loved how professional, courteous,pleasant and efficient all flight attendants were."
Khuyết điểm: "Majority of movies were either B movies or older movies. Would have enjoyed more recent movies."
Khuyết điểm: "Nothing everything is good"
Ưu: "All flight attendants dressed and acted in a VERY professional manner. Always polite and helpful. Lots of smiles. Loved the eye mask, ear plugs, socks and toothbrush. Food was much better than most flights on other airlines."
Khuyết điểm: "On such a long flight I wish my seat would have gone back just a little more. Might have been easier to sleep. Would have liked to have a newer selection of movies."
Ưu: "Value for money. Courteous, efficient, and pragmatic. Recycled blankets and headphones."
Khuyết điểm: "Bathroom door broken I was locked inside for several minutes"
Ưu: "Crew were very nice"
Khuyết điểm: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"
Ưu: "Crew went out of their way to be friendly"
Ưu: "The amenities in Business Class were excellent - the seat was luxurious and you could actually catch some sleep. The food was gourmet and the staff was very attentive. They made a small mistake and forgot to serve me dessert but the mistake was remedied immediately when I informed them of the slip up."
Khuyết điểm: "I paid a LOT of money for a Business Class seat and yet I was never notified that my flight was going to be delayed in departing by 12+ hours until after I arrived at the airport. According the the flight crew, they were notified at 9am that morning and the airline had my phone number and email, yet I arrived at the airport at 8pm because I was never notified! I spent $50 to take a taxi to the airport and now I had a 10am departure the following morning! I was given no compensation for this massive issue. Just "sorry, come back tomorrow!" I was very upset! My choices were either take ANOTHER $50 taxi home that night and then another $50 taxi back in the morning or get a $150 hotel room at the airport. So glad I paid THOUSANDS OF DOLLARS for my Business Class seat (a big spend for me as I've never flown Business Class before but felt like a special treat for a special occasion). WTF, Emirates!"
Ưu: "The selection of tv shows and movies was excellent. Very diverse. The crew were also very responsive to anything we asked (water, questions, etc...) They gave me good advice regarding my connecting flight."
Khuyết điểm: "The plane was an older model, so the touch screen was a bit unresponsive. Our tvs were shut off for the first two hours because of a glitch."
Khuyết điểm: "Seats elbow room was insufficient."
Ưu: "Food and service are excellent"
Ưu: "Cosmetics kit is of high quality. Airport pick up and drop off."
Khuyết điểm: "Seats are not wide enough and uncomfortable for business class. Not many food options. TV remote is not intuitive. When seat is turned into bed, it is not 100% flat, and has some elevation. Cannot comfortably speak with co-passenger due to privacy board that doesn't come down fully. TV positioning is not ergonomical and co-passenger's TV screen is too bright when trying to sleep."
Ưu: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."
Khuyết điểm: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."
Khuyết điểm: "Had a tough time to get a replacement ticket."
Khuyết điểm: "Despite ordering a vegetarian Oriental meal, I was given a meat dish in my meal!"
Ưu: "Lots of food"
Ưu: "They got us there safely"
Khuyết điểm: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."
Ưu: "There were a lot of different movies to watch. Also, the food was real good."
Ưu: "Service was excellent. Crew was friendly."
Khuyết điểm: "Touch screen at seat was not responsive. Took many presses on the screen to get it to respond."
Ưu: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."
Khuyết điểm: "No organization, had trouble in check in. On Boston airport we had to do passport check there was a long queue. Nobody was answering any questions. I think direct flights from Emirates are outstanding but the code share with Jet Blue did not work for me. For food there was Hindu meal option which did not specify veg or non veg we were served lamb but FYI Hindu meal means no beef and could be veg or non veg which does not make sense. Emirates should clarify that. So we ate nothing on our flight to Dubai."
Ưu: "The baggage allowance, excess baggage rules are some of the most generous rules. The service of the people on board is great I general and the aircrafts are impeccable."
Khuyết điểm: "The first leg of Hyderabad to Dubai was about 3.5 hours. The airhostesses must have been tired from another long haul prior to the HYD-DBX leg. A couple of them were a little less than charming to some of the passengers. Many of the people from Indian subcontinent don't use the magic words - thank you and please. So, it could come out likes bit rude but a curt answer in stead of yelling would have sufficed. My flight was from EWR to HYD with stopovers at BOS and DBX. A long wait at Dubai can be understood and expected. But a 7 hour layover at Boston was a killer. If Emirates tied up with any other carrier other than jet blue, this could have been avoided. Even otherwise, after a 20+ hour journey, another 7+ hour waiting was a killer. Please change it to make the journey shorter"
Ưu: "Entertainment and food"
Ưu: "Best airline I have had the chance to fly with. Right up there with Virgin - this time it surpassed. Great staff, lots of room, clean, amenities (blanket, pillow, toothbrush, eye mask, earphones for the movie ), 2 quality meals + meal voucher for overlay redeemable at a variety of options."
Khuyết điểm: "Response time (over an hour) on requests. I don't believe there was internet available on the second flight?"
Ưu: "Great food. Decent comfort but only because the plane was pretty empty. Crew was great but they kept disappearing. People need to sleep, sure, but I felt a little abandoned at times. Good selection for movies and tv."
Khuyết điểm: "Boston Logan airport was a mess. There were at least 15 people working at the gate, fooling around. Meanwhile we were all sitting there waiting and waiting and waiting to board. It was a bit rude."
Ưu: "Very attentive, patient, helpful and friendly on-board crew Food was good In-flight entertainment options"
Khuyết điểm: "understaffed counter at the gate. People waited in line for as long as 45 minutes for passport check Audio quality of airline provided headsets was poor. Some would not work. Others did not play audio on both left and right sides"
Ưu: "Food was delicious. Lots of free movies. There was even a ton of entertainment options I didn't try, so I am sure there is something for everyone."
Khuyết điểm: "The headphones jack required the two prong kind, which I did not have. But they provide headphones free, so it wasn't that big of a deal."
Ưu: "Quick, efficient and on our way. Crew were nice."
Khuyết điểm: "Flight Attendants again just zoom by with the trash bag and my hands were full of the trash and she didn't even notice. So I left on the empty aisle seat next to me. I went to sleep and when I woke up 30 mins later the trash was still sitting on the seat next to me."
Ưu: "Frequency of service and inflight entertainment options."
Khuyết điểm: "All the kids. Too many. Too many crying babies. It was like a day care in our section. I've never seen anything like it. Also, the ICE interface is a little confusing. And the touch screen a little weak."
Ưu: "Direct flight"
Khuyết điểm: "Very small boarding area to board such a large plane. Broken headphone jacks on all the seats. Flight ran out of food options. Toilets ran out of soap. Overall comfort of the seat was mediocre at best. It took about 2.5 hours to serve the first meal. By the time we got our dinner, it was 1am (flight took off at 10)."
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