Tìm những chuyến bay giá rẻ từ Hà Nội đến Massachusetts

Ưu: "I like how the crew made rounds hourly to provide drinks and ensure we are good! Also appreciated when they were able to accommodate last minute meal changes!!"

Ưu: "The crew was polite, responsive and friendly. The food was very good and served hot. For a flight to Japan, I thought $1,000 round trip direct from Boston was an excellent price considering you got 2 complete meals and additional snacks. Much more than I expected. Would fly Japan Airlines again."
Khuyết điểm: "I don't think there was much that could have been improved. The seats were as comfortable as could be expected when paying an economy price."

Ưu: "Delay of check in with upgrade"

Ưu: "Punctual and direct flight NRT-BOS. Time-efficient."

Ưu: "Privacy of window side seat"

Khuyết điểm: "Please contact me immediately!"

Ưu: "Entertainment was good"
Khuyết điểm: "PA system was used excessively."

Khuyết điểm: "seat was uncomfortable (cushion very hard)"

Ưu: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Khuyết điểm: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."

Ưu: "I had a pleasant flight experience with JAL. Nothing to complain about."
Khuyết điểm: "I was able to choose an aisle seat but it did not go through. I have to get to Narita to be able to get an aisle seat."

Ưu: "nice flight."

Ưu: "I would recommend to everyone JAL"

Khuyết điểm: "Inflight WiFi is very slow and choppy. I wish we could get a stable and high speed connection."

Khuyết điểm: "Meal was served frozen."

Ưu: "From bathroom amenities to food/drinks on board. Japan airlines knows the meaning of service and I had a very pleasant flight."

Ưu: "I love JAL! The customer service was top notch, the food was delicious, and it was very spacious for economy."

Ưu: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Khuyết điểm: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Khuyết điểm: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."

Ưu: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"

Ưu: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Khuyết điểm: "would have liked more food options and recent movie selections"

Ưu: "Business class seat was good."
Khuyết điểm: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."

Ưu: "The flight is on time,service is excellent."

Ưu: "Sakura lounge was excellent."
Khuyết điểm: "The entertainment system was bit unsteady."

Ưu: "Japan Airlines still provides all the services to make for a comfortable journey. The airline staff are excellent, the food is good and there are no bag fees."
Khuyết điểm: "I did not like that we could not book our seats until 72h before departure."

Ưu: "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."

Ưu: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."

Ưu: "The workers are always wonderful."
Khuyết điểm: "Food was not as good as in the passed."

Ưu: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Ưu: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."

Ưu: "Polite service, comfortable flight, no delays"

Ưu: "Staff- the ladies in flight were very friendly and courteous."

Khuyết điểm: "Sorry, my seat really uncomfortable..."

Ưu: "Very good"

Khuyết điểm: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."

Ưu: "Nice"
Khuyết điểm: "Nth"

Ưu: "Our flight had a long delay, but one we were on board it was a short and smooth flight."

Ưu: "Roominess of economy seats."
Khuyết điểm: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."

Ưu: "The crew was very nice and pleasant. They were very accommodating as well."
Khuyết điểm: "For my entire flight back I was so hot I could hardly stand it. I had to change my clothes and it still didn't help very much. My meals were also pretty bad on the way back, which is odd because they were not bad on the way there. It was definitely one of the worst flights that I've ever had, mostly because of the heat."

Khuyết điểm: "My seat was not comfortable and it was uncomfortably warm."

Ưu: "Good food and punctuality"
Khuyết điểm: "No English subtitles for English speaking movies"

Ưu: "The service was excellent and the seats were really comfortable"
Khuyết điểm: "The food choice was a bit poor"

Ưu: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Khuyết điểm: "I wish they flew all over the USA, American carriers should be ashamed"

Ưu: "Japan airport is big and too much shopping needs to be done, and liked the fact that boarding started just 15 minutes before departure which gave me ample amount of time."
Khuyết điểm: "Movie selection wasn't the greatest. The mid-flight meal was a burger instead of the beloved ramen."

Ưu: "Very spacious and comfortable, modern plane"

Ưu: "Service & Food"

Khuyết điểm: "Flight from Taipei to Tokyo was delayed and ultimately cancelled because of "mechanical failure". Many passengers on the flight including us had international connections through Tokyo, with only an hour between flights. It was clear we were all going to miss this connection, but in a frantic and haphazard way, the JAL crew's only solution at the gate was just to get us all on the next flight out to Tokyo (I believe via China Air) no matter what our individual final destinations were. They said "from Narita, they will handle all your connections to your final destination." This was a bizarre solution. Why not reroute us individually on other partner airlines, through other countries/cities, from this international airport in Taipei, like airlines usually do? (Also, all of this disorganized communication by the JAL crew at the gate was never translated into English, I just happen to speak a little mandarin and was able to understand what they were directing us to do). My wife was the one who searched for an alternative route on her phone (through HK instead of Tokyo) via their partner airline Cathay pacific and showed it to the JAL rep at the transfer counter, and through a series of radio and phone calls, only then did they say "there might be seats left", but they couldn't book the seats for us there. In order to make the flight, we had to sprint ourselves to a completely different terminal and concourse to another transfer counter to finally book our seats on this Cathay flight. Needless to say, our luggage did not get pulled from JAL in time to make it on the Cathay flights, so we are waiting 2-3 days for them to hopefully be found and sent to us. Overall, I was completely disappointed by the JAL staff, who didn't take responsibility or ownership of the situation, and who's solution to just fly everyone out to Tokyo, no matter our final destination, and to leave us to figure out our connections there was extremely short-sighted and irresponsible, and was a total disservice to their customers. I expect much more from this airline. On another note, we flew JAL from Boston to Tokyo, and Tokyo to Taipei: the food was terrible and food options were really subpar for an international flight, I would've expected much better from JAL and the dreamliner flight."

Ưu: "Flight attendants are really kind and patient."

Ưu: "good selection of movies and audio, responsive and caring service crew. Plane cabin was clean and the flight was smooth"
Khuyết điểm: "Passengers in front alway lowered their seats and the amount of space to move for someone over 6 feet made the flight uncomfortable. the woman in front of me was short too so I did not understand her need to push her seat back. The seats should not the ability to be lowered to the extent they were. It makes for an uncomfortable ride"

Ưu: "The service was great. Some of the food was great. I like the snacks they give out on Japan airlines."
Khuyết điểm: "The dinner wasn't so good. I think they could use some improvement in that area"

Ưu: "Being on time, food, orderly"
Khuyết điểm: "Communication"

Ưu: "Food is great. Crew are very nice."
Khuyết điểm: "Advanced seat assignment"

Ưu: "Nicely equipped newer plane with seatback touch screen. Arrive to your seat to find a blanket, water bottle, pillow and packet the paper slippers and toothbrush. Frequent meal, snack, and drink service."
Khuyết điểm: "Foam earplugs would be a welcome addition."

Ưu: "The service was quick and friendly."
Khuyết điểm: "Maybe a great selection of in flight movies would be nice. (For longer flights)."

Ưu: "Entertaiment"
Khuyết điểm: "They should serve variety of. Food"

Khuyết điểm: "More frequent stops for water or drinks or at least larger cups. ."

Ưu: "Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early."
Khuyết điểm: "Overnight flight is brutal. But that can't be helped."

Ưu: "The transit lounges at the new Seoul terminal are outstanding."

Khuyết điểm: "Boarding Gate at JFK Airport literally has no seats for the passengers! You have to wait in other gates. They should do something about it."

Ưu: "comfort flight."
Khuyết điểm: "skipped snack service."

Ưu: "Everything was on time, the food was great, and the service excellent."
Khuyết điểm: "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."

Ưu: "The male flight attendant working the rear of the cabin was the best flight attendant I have ever had the pleasure of flying with. Thanks!"

Ưu: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."

Ưu: "My husband, my baby(14 months) and I took the flight from Hanoi to New York which was transferred in Korea. The flight from Hanoi to Korea got delayed so we have to fly with Asian Anna instead. The checking took so long and confusing. We barely made the flight from Hanoi to Korea and ran from different terminals to catch the flight from Korea to New York. We paid extra to select seat to sit to gether but then we found out it was just a joke to get money from Justfly since Korean Air said they only arranged seat at check in which we couldn’t check in as early as we wished due to the delay. And from Korea to New York, they lost our 4 luggages. How horrible could that be ? We are thinking about suing justly."

Ưu: "Overall flight was awesome"
Khuyết điểm: "Would suggest a footrest to the economy seats and provide in-flight wifi."

Ưu: "The entertainment system and choices were top notch!"
Khuyết điểm: "The stewardess slammed a cart into my left knee while I was sleeping and woke me up real quick! At least she offered me a ice pack... Again how in the hell in today's worlds do you not offer Vegan choices on the menu?!"

Ưu: "Great food, friendly and helpful crew, every passengers get a pair of slippers and toothbrush for their needs."

Ưu: "all services"

Ưu: "good service"
Khuyết điểm: "need variety of food"

Ưu: "Attendants friendly, cabin clean"
Khuyết điểm: "Never got headphones. Seat quite uncomfortable, notciced a large bruise on my leg from where I had been uncomfrtable for the whole flight."

Khuyết điểm: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"

Ưu: "Everything"

Ưu: "쾌적하고 승무원 서비스는 좋음"
Khuyết điểm: "식사가 맛과질이 떨어진다 정성이없이.."

Ưu: "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."

Ưu: "Plane was clean, staff very friendly"
Khuyết điểm: "Entertainment not provide despite international flight of 4 hours. Excessive extra luggage free compare to Singapore airlines and Sri Lanka air. Food was meh"

Ưu: "The flight attendant uniforms"
Khuyết điểm: "The guy sitting next to me whose elbow and kneee extended 4 inches into my seat area."

Ưu: "Food and service was exceptional."
Khuyết điểm: "Boarding was a joke. They were very sure to make you feel inferior to business & first class. And then the boarding was a cluster. A Korean culture thing I guess."

Khuyết điểm: "The seat is small"

Ưu: "Cordial; patient; understanding; calm; respectful; and helpful"

Khuyết điểm: "I can't flight. What happened?"

Ưu: "Polite and courteous crew. Good movies on the flight back."
Khuyết điểm: "I think the announcements were too long and took up about the first 15 minutes of the flight...so kept turning your movie off. Should be a way to override that from your seat."

Ưu: "Compared to U.S. carriers, except for Hawaiian Air, Korean Air has been very reliable and quite enjoyable over the years. Meals are quite good for contracted airline food, and attendants are typically very friendly."
Khuyết điểm: "Seats on any airline are always a bit tight unless you pay for an upgrade. The music variety could have featured a few more American artists."

Ưu: "I was very pleased with the service and the level of comfort."
Khuyết điểm: "Excellent service and constant food/beverages."

Ưu: "A proactive, kind and proper treat on board"

Ưu: "Acceptable legroom. Appreciated the cups of water and juice served regularly. Very good breakfast."
Khuyết điểm: "Hostesses could have redistributed passengers to empty seats so everyone could have been more comfortable, especially for an overnight flight."

Ưu: "Plane left on time"
Khuyết điểm: "Very limited movie options for someone who flew 4 flights with you in the past 3 weeks. You need to refresh more often or offer more options."

Ưu: "We had a short connection after a Korean Air Flight from Hanoi to Seoul before catching KE 085 to JFK. The time pressure was heightened because the first flight take off was delayed. There was an attendant waiting as we deplaned in Seoul who escorted us to the gate and assured us that the plane would wait for us. And miraculously, our baggage tagged for short connection, did make it with us to JFK!"
Khuyết điểm: "Would love more Movie and TV options"

Ưu: "I fly a lot of Asian airlines. This was my first time with KE. Overall, I'd say the food was OK, and I'm not particularly choosy. But the flight from Seoul to JFK was just beef and seafood and a Korean Rice Bowl. Pretty limited. If you're a veggie, I'd suggest putting in for a veggie meal."

Ưu: "crew, entertainment, overall a great flight(s)"
Khuyết điểm: "air so dry in cabin"

Ưu: "I liked that i had two seats to myself"
Khuyết điểm: "No VR goggles"

Khuyết điểm: "I bought my ticket last minute not realizing that my lay over in Korea was 12 hours I arrived in Korea at 5:30 am, stayed at the airport , slept , walked, ate, sleep patiently waited for my 1930 boarding I finally boarded and was told in their broken English that I am going to be inspected I was thoroughly searched, my pursed was inspected, my body was inspected ,the asked me to open both of my hands and they run a white strips into my palm( I'm a nurse ) and the first thing that entered my mind was they were checking me for drug screen I am very bothered with what happened , Korean airlines makes their passenger have a long lay over and at the end will be thoroughly searched because she stayed in the airport too long How is Korean airlines going to support this insult!!! Anyone tell ne"

Khuyết điểm: "Could have had more options in terms of movies on the flight, such as more South Asian and more Western movie options. They also had a limited drink selection, and the wine was not that great."

Ưu: "Great services"
Khuyết điểm: "The flight is too full"

Ưu: "While I slept for part of the flight they placed a note telling me that they let me sleep and didn't want to disturb me."
Khuyết điểm: "There were no outlets on the plane to charge my devices and it was very cramped in my seating area."

Ưu: "Fairly smooth boarding, no problems with luggage."
Khuyết điểm: "Uncomfortable seating in economy, difficult to make it through aisles due to narrow width. Back ache on this long flight. Bathrooms don't seem to be enough for number of people on this flight. Arrival time is a bit late. Very bumpy flight at 10K."

Khuyết điểm: "I wasn't able to choose my seat on line and ended up in a window seat. With the seats in front of my row reclined all the way back, I could not get out of my seat to use the restroom. Having just transferred from Korean Airlines and taken other asian airlines on my trip, it's a hard comparison to a domestic airline, although Hawaiian is among one of the better domestics. On my food tray, there was a bowl of miso soup, that the attendant was trying to hand me, while there was turbulence. The bowl of miso was smiling all over the tray, and on my napkin, and since I was on the inside seat, almost spilled all over me. On a previous Korean airline fight, also with turbulence, the attendant had taken the bowl off the tray, and covered it with a saran, and then handed it to me to make sure it wouldn't spill all over me. There's a bit of difference there."

Ưu: "I liked everything, their friendly and professional service a board!"

Ưu: "The flight staff is always a pleasure to fly with."

Ưu: "Boarding was good, crew was friendly."
Khuyết điểm: "The entertainment wa ok. Better selection of movies is needed. Good choices www very limited. Seats and space is limited"

Ưu: "Very friendly,responsive and helpful crew. Comfortable accommodations. Good food"

Khuyết điểm: "Mid night snack can be improved, it’s too small a portion."

Ưu: "Attentive crew !"

Khuyết điểm: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"

Ưu: "I loved the film with kabuki characters to introduce safety procedures."
Khuyết điểm: "More seating room, better ventilation."

Ưu: "Crew was great. Economy premium was definitely worth the extra cost"
Khuyết điểm: "I wish the flight wasn't 13 hours haha"

Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."

Ưu: "The cabin crew was great in services"
Khuyết điểm: "Priority not thought"

Ưu: "Great crew and comfort for economy class."
Khuyết điểm: "Food could be better"

Ưu: "Service Politness of staff"
Khuyết điểm: "Boarding at the gate Shuttle from gate to plane was too crowded Ascending to aircraft was almost a stampede"

Ưu: "Food was good and staff were very helpful. The boarding zone in economy class were easy , it started from the last to the front."
Khuyết điểm: "Check in was a little bit confused, we arrived 5 hrs. Before our departure thinking that we can check in our luggage so we can rest in the gate area, but we had to wait 3 hrs to open the check in counter."

Ưu: "Services to the senior citizen excellent... can't ask for more. Stewardess are all very pleasant. Thank you very much"

Ưu: "Good service, food"
Khuyết điểm: "Too many announcements the whole flight Wake you up 2 hours before landing by turning on lights, activity (too much time, need more sleep)"

Ưu: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Khuyết điểm: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."

Ưu: "Food tasted great, flight attendants were super nice love the food holders under the seats to rest your feet"
Khuyết điểm: "Nothing really to Complain about. Selection of movies could have been a little better but it’s a Japanese airline didn’t expect a lot of American Content"

Ưu: "The service from the check in to the flight attendants were excellent. both flights were on time and the flights were very smooth."
Khuyết điểm: "the plains were older and their chairs didn't recline too much, which gets a little uncomfortable during very long flights."

Ưu: "It was alright."
Khuyết điểm: "Prepare to wake up with neck pain."

Ưu: "The crew is attentive and kind, the promptness is the airline, they aren’t afraid to serve you top notch food and dessert"
Khuyết điểm: "The only thing that soured my trip was on the way back, it was a passenger who was just way overboard disgusting. First of all he takes off his shoes and then his socks and crosses his legs so his barefoot is right next to my tray table. Then he proceeds to unbutton his pants and unbuckle his belt. Reaches down into his nethers and takes a good whiff of his hand. This passenger continually kept encroaching into my seat, either sitting on a portion of my leg or putting his shoulder over my shoulder, even at one point used me as lean on. It was a 9 hour flight of misery... I was definitely uncomfortable for majority of that flight due to the passenger in 40A on flight NH176"

Ưu: "Aircraft menu and service"
Khuyết điểm: "Aircraft seat pitch"

Ưu: "The flight was extremely comfortable. Entertainment was 10 on a scale of 1 to 10."
Khuyết điểm: "Only one entrance into the plane. I was in the last row. Had to walk the length of the plane. Having a second entrance could rapidly reduce boarding time."

Ưu: "The leg space of the plane"
Khuyết điểm: "Some crew hard to understand they English"

Ưu: "NH817 NRT to PNH was one of the best crews ever. Every need was met. Best customer service. NH818 was good too but the attention and attitude was slightly below. Travel Dates: NH817 09/1/2017, NH818 09/04/2017."
Khuyết điểm: "Very good overall. The entertainment could you a little more choices."

Ưu: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."

Khuyết điểm: "crew not able to understand English"

Ưu: "Friendly and accommodating crew"

Khuyết điểm: "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."

Ưu: "Everything is perfect!"

Ưu: "Everything"
Khuyết điểm: "N/a"

Ưu: "stewards very polite"
Khuyết điểm: "seats uncomfortable"

Ưu: "Flight from Chicago had lots of leg room, Attendants are great!"
Khuyết điểm: "Maybe come around more often with water/drinks and offer more movies and food choices."

Khuyết điểm: "Unorganized. No info to transfer from ANA to united code share partner. United staff unhelpful. Had to go back and forth to multiple counters at least three times."

Ưu: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."

Ưu: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."

Ưu: "on time, great service on flight"

Ưu: "Excellent service, friendly staff, smooth check-in and boarding. I love the simplified, smaller Boarding Pass that can actually fit into your passport and doesn't stick out as a sore thumb."
Khuyết điểm: "Nothing, really."

Ưu: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."

Khuyết điểm: "There was turbulence at the beginning of the flight so we couldn't get the snack that we ordered. When the turbulence died down, the flight attendants did not bother to complete the food service for snacks or drinks ordered. I had to get up and ask twice. They were not present much at all in BUSINESS CLASS. So that's why I rated the experience as poor. The international food choices are poor. They do not taste good. I think I have to stop flying ANA. Kisha"

Ưu: "Very friendly and attentive service, good movie selection on new screens."
Khuyết điểm: "TSA-style pat-down at the gate in Narita before allowed to board."

Ưu: "As expected from the Japanese, super polite snd patient."
Khuyết điểm: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."

Ưu: "Respectful and thoughtful passengers and crew make all the difference."

Ưu: "Good air crew. Good manners and attention to detail. Excellent members at check-in."

Ưu: "Crew always good"
Khuyết điểm: "Leg room tight for 6 ft'er. Seal selection changed without notice from on-line chart to actual"

Khuyết điểm: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."

Ưu: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Khuyết điểm: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."

Ưu: "Staff polite ,speedy"
Khuyết điểm: "Had to get down to ground floor, walk outside, take a packed bus, wait on Tarmac while Korean air took off, waited some more to be safe, then climbed the stairs to a 787. The seats in economic are very uncomfortable, tortuous for seven hrs."

Ưu: "No delay in schedule"
Khuyết điểm: "expect more movie variety"

Ưu: "Friendly staff. Service was good. 2 full meals including ice cream. Need more choice of movies. Seats were comfy as they could be for Economy class. Pillows & blankets included."
Khuyết điểm: "Web checkin wasn't very good. We have 3 people in our family & originally booked the tickets at the same time. When it came time to do the web checkin (24 hrs before flight time) the system didn't allow us to check in at the same time & the seat availability was VERY limited. Was nervous that we weren't going to sit together but fortunately everything worked out & we were all together in the same row. We flew Economy class."

Ưu: "Checking in was very good. I was a wheel chair passenger and the attendants took good care of me."
Khuyết điểm: "I did t like the breakfast option at all. It was either eggs or fried noodles. I don't think that was an option at all."

Ưu: "Food very good.. I like it. I will go again. I want to come back"

Ưu: "Friendly staff and comfortable seating."

Ưu: "ANA operated flight was good - new plane, comfortable seats, good food, good service"
Khuyết điểm: "Entertainment options could be improved - for ANA flight, there weren't very many English-language movie options. It was mostly just action movies and none of them were very appealing to me"

Ưu: "Crew friendly it's my son favorite"
Khuyết điểm: "Seat selection and little needs comfortable for young kids with mothers"

Khuyết điểm: "Food variety"

Ưu: "Crew was amazing"

Ưu: "Crew was very attentive,"
Khuyết điểm: "Have all the food choice in the menu available. And add sudoku to the game"

Ưu: "Staff is nice and polite."
Khuyết điểm: "Need more movies choice and TV"

Ưu: "Crew was amazing."
Khuyết điểm: "I had a problem with the seat cushion. Not comfy enough."

Khuyết điểm: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Ưu: "I think that my review and comments about the first portion of the flight apply equally to the second portion of the flight. Despite my criticism of the food, the flight attendant service was above expectations."
Khuyết điểm: "The food. Hire a chef that knows how to make the food palatable."

Ưu: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Khuyết điểm: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Khuyết điểm: "just did not like the baggage policy for carry on"

Ưu: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Ưu: "Good movie selection, very friendly crew"

Ưu: "Food was good and staff was friendly."
Khuyết điểm: "Had to wait 3 hrs because of a system malfunction. And had a screaming toddler behind me the entire 13 hr ride. The headrest on the seats are very uncomfortable."

Ưu: "Good leg space, friendly crew, excellent plane."
Khuyết điểm: "This is for ALL airlines: It takes so long to get off the plane!"

Ưu: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Khuyết điểm: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."

Khuyết điểm: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Ưu: "Excellent flight attendant service. Some of the best airline food in the world."

Ưu: "It was on time."
Khuyết điểm: "The food sucked."

Ưu: "Everything"

Ưu: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."

Ưu: "Individual service, happy and natural looking crew, comfort and company aim."

Ưu: "I had an exit seat"
Khuyết điểm: "Service was only fair, no power outlets for a 15 hour flight. Seats too narrow. Only good options for every meal was chicken and vegetarian"

Ưu: "Everything"
Khuyết điểm: "Nothing"

Ưu: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Khuyết điểm: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."

Ưu: "food, crew ."
Khuyết điểm: "entertainment choices for Hollywood movies are limited."

Ưu: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Ưu: "Great service, on-time flights, very comfortable planes in excellent condition. Great value for flight cost, BOS-KTM, through DOH. I would fly again with them."
Khuyết điểm: "Lots of mediocre movies to select from. Very slow deboarding in Doha onto buses."

Ưu: "Qatar airways is the best in middle East"

Ưu: "On time. food were good in general."
Khuyết điểm: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."

Ưu: "Exlent"

Ưu: "The crew was always present. The food was good too."
Khuyết điểm: "Too many crying children, but that has nothing to do with you guys. And the movie selection could have been more and better. The bathrooms should be frequently checked and cleaned."

Khuyết điểm: "NA"

Khuyết điểm: "Food is not fresh, very uncomfortable seats and very little leg room."

Ưu: "Food and crew"
Khuyết điểm: "Lost baggage no one knows anything."

Ưu: "Craft"
Khuyết điểm: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"

Ưu: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Khuyết điểm: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Khuyết điểm: "Food could have been better. Dessert was disappointing, more choice could have been good."

Ưu: "Courteous crew members Nice food tray containers"
Khuyết điểm: "Portions were a little too small for me"

Khuyết điểm: "no one came to help even after asking for assistance"

Ưu: "Crew had amazing customer service with a badly serviced plane"
Khuyết điểm: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Ưu: "They make you feel welcome like you are a big deal unlike most US airlines. Ticamporn was a great hostess especially . Food was great as well."

Khuyết điểm: "The layover was too long"

Ưu: "Crew Service"
Khuyết điểm: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"

Khuyết điểm: "They gave us a small chicken sandwhich for breakfastand the next meel was over 6 hrs later with a small bag of chips in between. I was actually hungry when we got off our 13 hr flight."

Ưu: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Khuyết điểm: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Ưu: "Among airlines, theirs is one of the best. The have good leg room in economy, good food, good entertainment, and an excellent cabin staff."

Ưu: "I like the new 350 plane. Comfortable seats, good entertainment and connections. I especially like that you can display cameras from outside the plane on your seat's screen."
Khuyết điểm: "It was a confusing boarding procedure. We were sorted into zones, but boarded late. So, folks tried to get on all at once. We were in zone 1, and should have been the first economy on, but others just pushed past."

Khuyết điểm: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."

Khuyết điểm: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Ưu: "Staff was great and very helpful"
Khuyết điểm: "If they didn't change my flight for 2 hours earlier."

Ưu: "Everything and everyone are Good and Nice ."
Khuyết điểm: "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"

Ưu: "It was a good flight"
Khuyết điểm: "The flight was great"

Ưu: "Changi. Wow.."
Khuyết điểm: "Aircraft rather not modern."

Ưu: "seats are comfortable"
Khuyết điểm: "flight as always delayed, food and inflight entertainment system choice are very poor - crew always on the PA for non sens announcement in 3 languages"

Khuyết điểm: "short haul business class seat very uncomfortablev- flight delayed as usul"

Ưu: "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
Khuyết điểm: "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."

Ưu: "Great crew and service"
Khuyết điểm: "No good beer selections and the water had a bad taste l."

Ưu: "This flight is very comfortable and on time."
Khuyết điểm: "Nothing I didn't like"

Ưu: "Inflight crew"
Khuyết điểm: "There was no wheelchair assistance for one of us ,while the other had.we we're told there was no staff to help with wheelchair! The inflight entertainment options are very poor when compared to Singapore and Emirates."

Ưu: "Flight was not delayed"
Khuyết điểm: "Economy seating needs more leg room and room to recline seats especially for 15 hr flight. Carry on baggage is only 15 lbs."

Ưu: "Helpful and friendly crew"
Khuyết điểm: "never enough leg room in economy!"

Khuyết điểm: "They don’t offer enough food on a long flight"

Ưu: "Friendly & mature"
Khuyết điểm: "Foods"

Ưu: "Entertainment"
Khuyết điểm: "Service, self service snacks, attendant never came for anything and crew was rude, passed out customs form when exiting plane"

Ưu: "16 hr flight on time despite 18 inches of snow in Boston."

Ưu: "Great service and smiley staff"
Khuyết điểm: "the fact that it's a 14 hour flight, i hope someone invents a faster plane soon."

Ưu: "The flight staff was very curteous and helpful, that made a difference with the trip."
Khuyết điểm: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."

Ưu: "Seats had good headrests with adjustable "wings" to cradle head while sleeping. USB plug below entertainment screen."
Khuyết điểm: "A good half the plane was first class and business class. (This was a 15 hour Hong King to Boston flight.) They handed out a fancy menu with 4 entrees but by the time they got to economy only pasta was left. We did at least get a small bottle of water; on our outgoing flight they doled it out in meager glasses. When boarding in Hong Kong we had to go through an additional security check between the gate and the plane (that was a first...) and had our water bottles confiscated. So we were reliant on what they would give us on the plane. Seats were tight, unlike some airlines that give you a little extra room. Wouldn't fly again unless their price was a real bargain."

Ưu: "Cathay was able to get my luggage off the plane that I missed. They also got me out of Hong Kong later that night with a quick stop at LAX before heading home to Boston. They really went the extra mile for this weary traveler."

Ưu: "Great flight. Smooth, on time, good service."
Khuyết điểm: "I wished the attendants offer more water without asking during the long flight. I had to ask several times."

Ưu: "I like the snacks offered"
Khuyết điểm: "Great crew we got a soft landing"

Ưu: "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
Khuyết điểm: "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."

Ưu: "The crew is nice. You can order snacks in between meals."
Khuyết điểm: "Our flight was cancelled and we were automatically placed on another EARLIER flight and we weren't notified. I found out the morning of our original flight, as our new flight was about to board. I still haven't figured out who was responsible for this snafu - the airline or Webjet.com. Webjet customer service was horrible and offensive when I tried to explain to them what happened; they said it was my responsibility to check the time. I would disagree - the customer is ultimately supposed to get an email notifying them of the flight change, giving them options. Based on that phone call with Webjet, I will NEVER do business with them again. As for the flight cancellation issue - if Kayak could help me get to the bottom of this, that would be appreciated."

Khuyết điểm: "The crew gets annoyed when you are in economy class and asks for extras"

Ưu: "Karen was nice."
Khuyết điểm: "They took my drink I just bought before boarding the plane. The landing from the pilot wasn't great... by far the worst landing from all of my travels. The food for Vegetarian Lacto-Ovo Meal (VLML) - (A Vegetarian Meal that may also contain eggs and dairy products) was gross and the guy flight attendant wouldn't give me ice cream because I had a special meal. All I wanted for food was no meat; I didn't expect it would have no ice cream and no real food. I should've, could've taken one of the options on the food list and push away the meat myself."

Ưu: "Comfortable seats - good entertainment"
Khuyết điểm: "4-5 minutes of commercials before being able to watch the movie on the plane."

Ưu: "Entertainment system worked fine."
Khuyết điểm: "Economy class cabin is chaotic. Food is mediocre."

Ưu: "What you'd expect from a Cathay flight. The abundant entertainment options was a pleasant surprise."
Khuyết điểm: "There was quite a delay, which was a shame."

Ưu: "From above ---to serve us, without getting sick, great job by the crew.t"
Khuyết điểm: "They had us board from gate 4 and they added a security station and we wandered around trying to find the gate. Someone should have stayed out there to tell us why we couldn't even approach gate 4. It was total confusion being seated in gate 3."

Khuyết điểm: "My booking did not allow me to do seat selection. Me and my wife sat separately. No resolution from the crew to resolve this. Seats are not comfortable."

Ưu: "Able to sleep. Arrived safely."
Khuyết điểm: "I accidentally sat in the wrong seat and had settled in comfortably, when a crew member pointed it out, I quickly got up and made my way to my seat. However someone was sitting there. The crew member told me that since the person had settled in I'd have to sit in another seat and pointed to yet another seat. Needless to say I was very confused and more than a little ticked with the inconsistent behaviour. Things didn't get any better when they defended their approach instead of simply acknowledging the problem."

Ưu: "TV controls user-friendly. Many choices."
Khuyết điểm: "Cramped seats, especially when people in front lean back."

Ưu: "Everyone is kind!"

Khuyết điểm: "It's not pleasant traveling in economy which is true for all airlines now a days."

Khuyết điểm: "The one issue I had was that the crew members did not come around with drinks aside from during meal times. This is a 15+ hour flight, and people got so thirsty that a line of people went to the kitchen themselves to get water."

Ưu: "We enjoyed the flight, the food, the entertainment system. Everything was good including the cleanliness of toilet facilities on this 16 hour flight. Very happy with Cathay Pacific."

Ưu: "Good selection of entertainment"
Khuyết điểm: "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"

Ưu: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Khuyết điểm: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents. Strange security protocols, going through security transfer between arrivals and departures in Hong Kong, then an additional security bag inspection in the boarding way just prior to getting on the plane."

Khuyết điểm: "I am not a frequent flier on Cathay. I would say I would think twice before buying my next ticket. Their call centers and counter staff leave a huge amount to be desired. I called their help desk when I couldn't access my reservation. My problem is their systems push your first and middle names together as a first name in their systems so I couldn't access my reservation. I really, really struggled understanding the person on their help desk. Then 48 hours before my flight I tried to book my seats and get my boarding pass. There were no seats for a party of 3 traveling together and only middle seats for the 3 of us. I waited for 20 minutes calling their support center. Of course their team could not help. All seats were booked. Luckily she offered to book my seats for the return and we managed to get the last 3 together in the back of the plane. If you book through Kayak recommend immediately calling to book seat numbers. I have ran out of room but returning from Vancouver their systems didn't read American passports and everyone tried to get tickets issued the staff at the desk laughed when told and said they knew it was a problem....but it did keep the many skiers busy in the self service line:) Also the desk opens 2hours and 59 minutes before departure so don't arrive early"

Ưu: "Entertainment and food are better compared to other international flights."
Khuyết điểm: "The flight was delayed and boarding was a bit chaotic."

Ưu: "Behaviour of flight crew, punctual arrival,food and departure.Great prices. Nice support from ground staff during lengthy queues at Kolkata immigration.Thanks!"
Khuyết điểm: "Nothing much ! Restriction of cabin baggage to 7 kilograms for passengers on very long routes ( Kolkata ,HongKong to Boston and San Juan in my case) and being asked to weigh all cabin baggages and check in a cabin baggage of 9 Kilos."

Ưu: "Staff were always helpful and courteous. Seat in executive economy was comfortable. Food was good. Overall a pleasant experience."
Khuyết điểm: "A bumpy ride but couldn't be helped."

Ưu: "Plane was newer & clean. Cabin crew was helpful & nice with my dad transferring from wheel chair to the plane"
Khuyết điểm: "My family traveled with my 80 year old dad but Hong Kong ground crew would not allow us to board together. My wife & I had to carry all our carry on baggage since my mom was the only one allowed to board with him. All three previous flights the ground crew allowed all of us to stay as a family."

Ưu: "Seats are relatively comfortable and there are a lot of free snacks."
Khuyết điểm: "We had trouble checking in online due to a hyphenated last name- tried to call the airline a couple times and everyone was polite but did not help us. We kept getting shunted to someone else and in the end no one did anything and we got stuck in terrible seats separated by many rows. Still better than United though."

Ưu: "Excellent, kind, professional crew and timely flight."

Khuyết điểm: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."

Ưu: "A350 was very nice. Very quiet, new screens on entertainment system big and easy to use."

Ưu: "good experience."

Ưu: "The entertainment system is quite good."
Khuyết điểm: "The food, while hot, is not quite as good as ANA's offerings, but I was happy to have it. The chair cushions are also a bit thin on the bottom, or they are rather hard, but overall I found them otherwise fairly spacious."