They ran out of the bibimbap in economy
Multiple Passport checks Better communication for English speaking traveling people.
Ưu: "All are professional."
Khuyết điểm: "More water, more comfortable seats"
Ưu: "The seats were cleaned and neatly arranged. Amenities were provided such as tooth brush and slippers which made the flight more comfortable."
Khuyết điểm: "The meals could have been prepared better in both taste and quantity. Flight attendants could have come around more often to refill beverages or requests during meal servicing."
Ưu: "Food and professionalism, were excellent, had a good stress free experience."
Khuyết điểm: "Had issues with unusual plane noise."
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ưu: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Khuyết điểm: "More movie selections"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Ưu: "For economy class it has been the best experience, mainly because seats were a little more roomy than other airlines I’ve flown with."
Khuyết điểm: "Entertainment was not so great, small selection of movies."
Ưu: "THE CREWS ARE VERY POLITE"
Ưu: "Comport seating"
Khuyết điểm: "Food quality needs to be improve"
Ưu: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Khuyết điểm: "The planes are old. The space is tight, especially if you have long legs."
Khuyết điểm: "Little leg room on shorter flights/smaller aircrafts."
Ưu: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Khuyết điểm: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ưu: "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
Khuyết điểm: "Simple meal but a short flight."
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Ưu: "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
Khuyết điểm: "My original seat assignments were not found so I lost my window seat on one flight."
Ưu: "The seats were very comfortable on this aircraft. The food was great and the staff was very attentive,"
Khuyết điểm: "I wish the flight was 2 hours longer so I could sleep more on the plane."
Ưu: "Staff was very warm and accommodating. Flight was smooth"
Ưu: "The service"
Khuyết điểm: "The width of the seats"
Khuyết điểm: "Horrible delayed and no food offer or available even to purchase!"
Ưu: "The flgth was grate and comfortable. Will fly with Korean again."
Khuyết điểm: "I could not hear an anounment very well. It was pumbpy."
Ưu: "Food arrived quickly and the empty tray was removed quickly when the meal had been eaten"
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Khuyết điểm: "re you trying to register for? ~ Garrett"
Ưu: "Tons of movies to watch while flying for 12 hours. Multiple meals. Great service. Enough room and recline action."
Ưu: "great flight attendants"
Khuyết điểm: "Clean, great services, and good food"
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Ưu: "Everything went well. Crew were helpful."
Khuyết điểm: "There was no onboard entertainment system."
Ưu: "Business class lie flat bed"
Khuyết điểm: "Crew does not pay attention to you"
Ưu: "I'm just about 6ft and really do appreciate the plentiful legroom on business class."
Ưu: "Watched a movie and I dozed off till about 2+ hours to landing, loved the stretch on the business class. Service was attentive and never intrusive."
Khuyết điểm: "Just a minor niggle, but if the seats were a little wider it would have been perfect."
Ưu: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Khuyết điểm: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Khuyết điểm: "too little leg room."
Ưu: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Khuyết điểm: "Flight was delayed."
Ưu: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Khuyết điểm: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Ưu: "Nice friendly staff"
Ưu: "Nice crew, food and service"
Ưu: "I've flown all over the world and it literally was the best flight I've ever had."
Ưu: "Entertainment and USB plugs at every seat. Headrests wrap around. Decent seats. Food OK. Had fish option but no veggie."
Khuyết điểm: "No veggie food option despite ordering special meal."
Ưu: "Very nice and comfortable flight"
Khuyết điểm: "We are delayed for 2 hours"
Japan airlines feeds you even on 4-5hr flight alaska airlines you get a small package of cookies on 4-5hr flight
Kayak messed up the scheduling of our canceled flight and set us back from departing for one whole day
Only thing i have to said is rough landing and food is not great so does the entertainment.
The cabin is SO HOT. Made the entire trip obscenely uncomfortable. They also only turn down the lights for 4h of the 9h flight, making is very difficult to sleep. Also, kayak and JAL wouldn’t let me change my flight, which was incredibly frustrating! JAL has a very nice on board crew.
Khuyết điểm: "Menu options, movies"
Khuyết điểm: "The Entertainment screen could have been larger."
Ưu: "Nothing to complaint. Excellent airline nowadays"
Ưu: "Professional and friendly crew. Food was excellent"
Khuyết điểm: "Wider arm rests"
Ưu: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Khuyết điểm: "Fix ANA US-JP online booking system."
Ưu: "Food was good. Good leg room. Smooth flight."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Khuyết điểm: "Please contact me immediately!"
Ưu: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Khuyết điểm: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Ưu: "Premium economy is more worth that the price"
Ưu: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "The crew"
Khuyết điểm: "Being late"
Ưu: "The food was good the crew was trying to accommodate"
Khuyết điểm: "I have a slight gut and the food tray wouldn’t come out on the seat assigned to me. Could have changed my seat would have paid more for it but they said it that wasn’t an option."
Ưu: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ưu: "The staff helping to check in was amazing. There was an error which checking in at LAX, we didn’t have our seats assigned. Ali was able to get us seats together, and by a window at that! She was incredible and super helpful. I knew it would be a great flight just from her service at the beginning."
Khuyết điểm: "I wish there was a paper that showed you options for food/drinks. The language barrier was a bit difficult at times but the crew was incredibly patience and made sure we got what we asked for."
Ưu: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Khuyết điểm: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
Ưu: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Ưu: "This was the best flight I have ever been on. The crew was so friendly."
Khuyết điểm: "Absolutely no complaints."
Ưu: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Khuyết điểm: "Too long and no rest."
Ưu: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Khuyết điểm: "The movies were not the first run ones."
Ưu: "Movie choices"
Khuyết điểm: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "Flight attendants provide fantastic service with a smile. Business class meals are top notch."
Ưu: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
Ưu: "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."
Ưu: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Khuyết điểm: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Ưu: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ưu: "The airplane and all"
Khuyết điểm: "A little bit in the sakura lounge"
Ưu: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."
Khuyết điểm: "Requested Vegetarian Meals. Didn't get them"
Ưu: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Khuyết điểm: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ưu: "Service and polite staff."
Khuyết điểm: "Not much space between the seats for my long legs."
Ưu: "Food was really good!!! It was way"
Khuyết điểm: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ưu: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Khuyết điểm: "Long, long flight, not much leg room."
Khuyết điểm: "Could not enjoy the music and NHK news on the plane."
Ưu: "I was surprised that such a short flight was able to use the newest generation of the 737, the 800 series. While as cramped your typical 737, the seat backs are super thin to allow just that much extra leg room for my two-meter frame. As always, the cabin crew was lovely."
Ưu: "This was the first leg of 3 flights back to the US and it was great!"
Khuyết điểm: "There was nothing bad about this flight."
Ưu: "The aircraft was a new 787 and very comfortable. Uneventful flight."
Khuyết điểm: "Menu in business class."
Ưu: "Foods are good, crews are good."
Ưu: "Time is good."
Khuyết điểm: "With long flight these two are a must ! Food is very limited and needs to have more movies."
Khuyết điểm: "Nothing."
Ưu: "no -all that was amazing was the complete idiocy of ana"
Khuyết điểm: "virtually everything was a unacceptable starting with the gate staff ..."
Ưu: "I loved the film with kabuki characters to introduce safety procedures."
Khuyết điểm: "More seating room, better ventilation."
Ưu: "The crew was very friendly and attentive. They look after the customers."
Khuyết điểm: "I can't think of anything that could have been better."
Ưu: "More leg room than most flights."
Khuyết điểm: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
Ưu: "The entertainment options were great, the food was great, the staff was friendly and helpful."
Khuyết điểm: "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."
Ưu: "I liked the midnight flight out of LAX; got to sleep at a normal time and arrived in Japan in the morning ready to go"
Khuyết điểm: "Not much"
Ưu: "Overall the flight met expectations for service, comfort and food."
Khuyết điểm: "Variety of entertainment (or lack of), and the flight being continuously delayed. Even though the flight ended up departing just an hour later than initially scheduled, I would rather receive one notification for a 1-hour delay, than four notifications for 15-minute delays."
Khuyết điểm: "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."
Ưu: "Outstanding service as always - ANA rocks!"
Khuyết điểm: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."
Ưu: "The flight was relaxing and the layover in Tokyo was brief and comfortable."
Ưu: "Service Quality"
Khuyết điểm: "Seat does not recline"
Ưu: "I like the service. I love the food,"
Khuyết điểm: "Nothing for complaining, everything is good"
Khuyết điểm: "All was 100%! Thanks!"
Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ưu: "Overall the service was good."
Khuyết điểm: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ưu: "Typical ANA quality. Bumpy flight but handled very well."
Khuyết điểm: "Nothing in particular."
Ưu: "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
Ưu: "On time. Nice 787 Dreamliner. Very comfortable flight."
Ưu: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Khuyết điểm: "The food was horrible. The selections for movies is quite limited."
Ưu: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Khuyết điểm: "Very limit kids entertainment"
Ưu: "It was alright."
Khuyết điểm: "Prepare to wake up with neck pain."
Ưu: "didnt make it to tokoyo"
Ưu: "crew very helpful from check in to deplane..i would suggest when arranging seat for couples or mother abd child make sure its to gether at first check in not later at another airport which was fine they did in manila..but from chicago they cant do it have to wait in japan and almost not done"
Khuyết điểm: "the smell inside the airplane"
Ưu: "Staff are super kind."
Khuyết điểm: "---"
Ưu: "Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday."
Ưu: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Ưu: "Same thing"
Khuyết điểm: "I did not like in air port new Delhi my suite case was a damaged Told to air port employee he said may stuck in belt."
Ưu: "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."
Khuyết điểm: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ưu: "Friendly and accommodating crew"
Ưu: "Food was great!"
Khuyết điểm: "The Japanese crew were not very good at English!"
Ưu: "Very nice flight attendants"
Khuyết điểm: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Ưu: "Very kind flight attendants with amazing service!"
Khuyết điểm: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Ưu: "Great customer service and very kind staff!"
Ưu: "Flight from Chicago had lots of leg room, Attendants are great!"
Khuyết điểm: "Maybe come around more often with water/drinks and offer more movies and food choices."
Ưu: "The flight attendants are super nice every time we fly with ANA, and the have great food."
Khuyết điểm: "N/A"
Ưu: "Very clean plane. Nice and comfortable. Staff was very friendly. Lots of leg room. The seat doesn't till back, but instead the seat slides forward. I wouldnt mind to fly again with ANA. Terrific entertainment system and movies."
Khuyết điểm: "Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve"
Khuyết điểm: "No foot rest=back pain"
Ưu: "One of the best inflight meals. They serve snacks on top of main meal."
Khuyết điểm: "The shuttle bus to the plane was crowded. Limited movie options."
Khuyết điểm: "Food was a bit salty. Bread was so cold."
Ưu: "Wish there was more movies in English"
Ưu: "Nice crew, clean lavatory"
Khuyết điểm: "Had a chance to select seats only for return flight Seats were too narrow"
Ưu: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Khuyết điểm: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
Ưu: "Flight was great."
Khuyết điểm: "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."
Khuyết điểm: "Sitting on the back rows , when I was served my food the lady said there was no more options I had to take what was left, meaning if I wanted the pasta I would Not get it because unfortunately I got a sit at the back of the airplane, but I paid the same amount of money for the ticket as the person sitting 20 rows in front of me It is outrageous"
Ưu: "Cabin crew provided great service!"
Ưu: "overall clean and comfortable, service is great"
Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"
Ưu: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Ưu: "The crew was very friendly, kind, and helpful."
Khuyết điểm: "I couldn’t find any music that I liked - classical, soft rock, etc"
Ưu: "Very attentive and efficient"
Khuyết điểm: "Delay delay delay and i have to stay in hotel"
Ưu: "Crew was superbly amazing which made flight enjoyable."
Khuyết điểm: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Ưu: "The seat was comfortable, and food was very nice."
Khuyết điểm: "Nothing I could think of"
Khuyết điểm: "Seat comfort"
Ưu: "Very packed and no leg space"
Ưu: "Much better than average meals"
Khuyết điểm: "more cell phone charging stations at the airport"
Ưu: "Everything was good"
Khuyết điểm: "Veg Food"
Ưu: "Crew was friendly and helpful."
Khuyết điểm: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Khuyết điểm: "Took long time to provide food & water."
Ưu: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Khuyết điểm: "Nothing?"
Ưu: "The check-in for my first flight was great in Philadelphia."
Khuyết điểm: "There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected."
Khuyết điểm: "Nothing"
Ưu: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Khuyết điểm: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Ưu: "Caring service, good pod seats on A350 and airy cabin."
Khuyết điểm: "Snack options were a bit limited for such a long flight"
Ưu: "Plane was excellent"
Khuyết điểm: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Ưu: "Staff was outstanding"
Khuyết điểm: "N/A"
Ưu: "FLIGHT ATTENDANTS WERE WONDERFUL"
Khuyết điểm: "CRYING BABY BUT I UNDERSTAND THOUGH"
Khuyết điểm: "Well I had 13 hours of layover. I was extremely tired and sleepy."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Khuyết điểm: "Seat not very good"
Ưu: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Khuyết điểm: "NA"
Ưu: "Excellent friendly service"
Khuyết điểm: "Flight was delayed for 4 hrs"
Ưu: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."
Ưu: "The Qatar Airways price."
Ưu: "Food is really good and you guys also have options for vegetarian people as well."
Ưu: "The staff"
Khuyết điểm: "As always the space"
Ưu: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Ưu: "The business cabin and the customer service was superb."
Khuyết điểm: "The food"
Ưu: "The service was okay"
Khuyết điểm: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"
Ưu: "Had a great experience with this flight"
Khuyết điểm: "Nothing"
Ưu: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Ưu: "Crew was great; plenty of space to stretch out"
Ưu: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "It was the first time using Qatar Airways and I'll continue doing so in the future."
Ưu: "Good though. But not too comfortable with indiscriminate change of seats. Was held up in Doha because my seat was changed."
Ưu: "The Boing 777."
Khuyết điểm: "Flight attendants English very poor."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "The plane was clean, the staff was very friendly and attentive, the price was right, the seats were comfortable, and they had a good selection of movies /entertainment. We would use Qatar again"
Ưu: "The only minus was that my luggage did not arrive with me but it come back the following day. Prior to this I was given the sume of 50usd for the inconveniences caused"
Khuyết điểm: "Only issue was long transit line in Doha, otherwise outstanding service and comfort"
Crew couldn’t have been better. Bathrooms were especially clean. Plane was very clean. Everyone wore mask and felt safe. We had a plane switch due to a mechanical problem but it was only a 40 minutes delay and we were informed the whole time.
I’m still in Atlanta!!!!!!!!!
Everything went as expected. Masks were worn, passengers were cooperative, flight was on time, unboarding was uncannily orderly. People remained seated until the people in front of them stood to gather their belongings. It proceeded as a wave almost. I've never seen anything like it. It was like being in the Twilight zone. Boarding still allows about half the plane to board first (passengers with kids and needing help, priority and first class, diamond, sky something or other, military, etc.). Then they board from back to front. Half the plane is already on board so I'm not sure why they bother.
Staff was great. Could have had a menu so I could know what I could order in between meals.
Khuyết điểm: "Great flight. No issues."
Khuyết điểm: "Breakfast could have been offered."
Khuyết điểm: "Delayed flight ruined it."
Ưu: "Missed it"
Khuyết điểm: "Give back money"
Ưu: "Friendly crew. Landed early."
Ưu: "Seat was comfortable"
Khuyết điểm: "The temperature, it was kind of hot."
Khuyết điểm: "Safe and happy travel!"
Ưu: "Good communication about weather and delay"
Khuyết điểm: "No delay. Consider dropping the $75 standby fee."
Ưu: "Not much I liked"
Khuyết điểm: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."
Ưu: "VERY small plane and small narrow seats"
Khuyết điểm: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Ưu: "small and uncomfortable"
Khuyết điểm: "respectful size seat"
Ưu: "On time this time"
Khuyết điểm: "Nothing"
Khuyết điểm: "No video screen"
Khuyết điểm: "The comfort seats are not that comfortable"
Ưu: "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
Khuyết điểm: "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."
Ưu: "Good customer service in person"
Ưu: "chwcking in was very easy."
Khuyết điểm: "No in board beverages. On flight from RDU to PHL beverages were served."
Khuyết điểm: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Ưu: "the flight was quick and it was fine. flight crew was polite and professional."
Khuyết điểm: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."
Ưu: "Ease of check in and friendly people"
Khuyết điểm: "Marta"
Ưu: "Did not wait for luggage."
Khuyết điểm: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."
Ưu: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Khuyết điểm: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"
Ưu: "The exit row seat on this leg out of PHL to SLC did recline! No need for Delta Comfort+ unless you want to get off of the plane ... faster."
Khuyết điểm: "For some reason, the pilot couldn't figure out how to adjust the cabin temperature for the first hour or so. This made the flight (and I was sitting in an exit row seat, right by the door which is usually cooler) uncomfortably hot and muggy. Food? No food. Thank goodness for Delta Lounge (even if it was the one in PHL). Just snacks make this a poor option for many. I don't know what is up, but the USB charger on the two monitors didn't work and neither did the outlet between the seats. And I have two different sets of cables "just in case" and they're the 3-in-1 so I can try to charge multiple devices (Apple, Android and Samsung) but nothing worked."
Ưu: "Staff personalities"
Khuyết điểm: "Waited extra 20 mins after door closed to-complete loading luggage"
Ưu: "Staff was very courteous, the flight was smooth."
Khuyết điểm: "There was no TV's on this flight."
Ưu: "There was one helpful lady"
Khuyết điểm: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Ưu: "Uneventful flight - boarding was great and there were no hassles."
Khuyết điểm: "No food. No onboard entertainment."
Ưu: "The flight itself was fine."
Khuyết điểm: "The flight was delayed and it set off a slew of connection problems."
Ưu: "Flight attendants were really kind"
Khuyết điểm: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Ưu: "Stewardesses were sympathetic but could do nothing."
Khuyết điểm: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Ưu: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Khuyết điểm: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."
Ưu: "I had a window seat"
Khuyết điểm: "bumpy flight"
Ưu: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Khuyết điểm: "I need my jacket"
Ưu: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."
Ưu: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"
Ưu: "All crew was great"
Khuyết điểm: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Ưu: "Arrived on time crew worked had"
Khuyết điểm: "my seat was BAD , no recline- right by bathroom one of which was out of order."
Khuyết điểm: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Ưu: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Ưu: "Airplane was good, boarding was fast."
Khuyết điểm: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Ưu: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Khuyết điểm: "Boarding was not well organized."
Ưu: "I liked that I didn't have to pay for a carry on and the blanket they gave me in flight to stay warm it was a great flight."
Khuyết điểm: "Only dislike was that the flight was ending other than that no problems"