Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Philadelphia
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 26h 07m
Vé rẻ nhất đến Việt Nam từ Philadelphia được tìm thấy trong 72 giờ qua là vé một chiều với giá 101.037.824 ₫ và vé khứ hồi với giá 20.410.516 ₫. Đường bay phổ biến nhất là từ từ Philadelphia đến TP. Hồ Chí Minh và giá vé khứ hồi rẻ nhất cho đường bay này trong 72 giờ qua là 36.854.244 ₫.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Yes, it was great."
Ưu: "Well maintained plane, nice staff and over very comfortable."
Khuyết điểm: "The wifi worked only 1 hr of the 3 hrs I bought"
Khuyết điểm: "The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable"
Khuyết điểm: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Khuyết điểm: "Old Aircraft Interior, could be more comfortable"
Ưu: "There was lots of leg room. Crew was nice."
Khuyết điểm: "One of our seats had a broken recliner button."
Ưu: "Crew was amazing and very comfortable seat"
Khuyết điểm: "Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines"
Khuyết điểm: "Good"
Ưu: "Crew was good"
Khuyết điểm: "The way they board"
Ưu: "Food is the best of any airline service"
Ưu: "Perhaps the most courteous airline I’ve experienced."
Ưu: "One of the best service! Thank you!"
Ưu: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Ưu: "Take off and landing was smooth. Stewardesses were very helpful."
Ưu: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Khuyết điểm: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."
Khuyết điểm: "Nothing. It was perfect. Comfortable, cute stewards"
Ưu: "Been flying with ANA ever since I started living in Japan, and it has always been a pleasure. No complaints whatsoever."
Khuyết điểm: "No problems."
Khuyết điểm: "I was very disappointed with the new release movie selection. For a 12 hour flight, there seemed to be more foreign movie options than American new releases."
Ưu: "Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling."
Khuyết điểm: "If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies."
Khuyết điểm: "Not enough space to put my luggages"
Ưu: "Staff are super kind."
Khuyết điểm: "---"
Ưu: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Khuyết điểm: "The Hollywood entertainment options were limited and not very interesting."
Ưu: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Ưu: "Good price"
Khuyết điểm: "Stink in the plane"
Ưu: "The staff was so friendly, attentive, helpful and pleasant!"
Khuyết điểm: "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."
Ưu: "Everything was fantastic (except that I didn’t watch or listen to any of the entertainment"
Ưu: "Legroom is good, you don't need to recline the seat"
Khuyết điểm: "Food wasn't the best"
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Khuyết điểm: "The long security lines in Tokyo for transfer."
Ưu: "Fantastic customer service, excellent food everything was best and clean."
Ưu: "Food and movies."
Khuyết điểm: "One of the stewardess had an unfriendly look on her face."
Ưu: "Cabin crew was fine, nice smooth flight."
Khuyết điểm: "Check in / gate crew would not help rearrange seats so my son and I could sit together. Just disappointed all they said that it was a full flight so they could not rearrange a couple of seats to allow us to sit together. This would never happen if it was a flight originating in Japan."
Ưu: "The Star Wars theme was unexpected, and fun. The food was great, fresh, as always on ANA."
Ưu: "I've flown to Asia many, many times and NH is the best of all the carriers I've used."
Ưu: "Staff are very attentive and helpful; the entertainment system is top class"
Khuyết điểm: "On boarding, the markers for "business" and "diamond" class are only distinguished by a (low) signpost at the head of the queue. If you're further back or not so tall s difficult to see which queue is correct... quite a few people (not me fortunately!) got turned away because they don't know ANA's boarding system. Also a problem with boarding at HND where the overhead monitors show BIz but not First/Diamond. As some other reviews pointed out, BBC news just didn't work. CNN worked intermittently."
Ưu: "The service, the plane and even the food were all top notch."
Ưu: "Great movies!!"
Khuyết điểm: "Terrible seats- difficult to find s confirtsble position."
Ưu: "very good service comfortable seat"
Ưu: "Onbaord Crew hospitality"
Khuyết điểm: "Poor ground handling by narita staff. By bus from terminal to plane. Mixed with economy pasaangers. Chaos from bus to plane. All passangers exposed to freezing cold weather at narita aiport outdoor."
Ưu: "Food was good."
Khuyết điểm: "Bumpy ride and no info of what was going on. A passenger next to me took his pants off and was sitting with his underwear. He did put a blanket after. Very annoying!"
Ưu: "All good"
Khuyết điểm: "nothing"
Khuyết điểm: "VGML food was not good. Needs significant changes"
Ưu: "Our seats did not recline, but were locked in the fully upright position, making it impossible to sleep. If this is policy for ANA, many customers will go to other airlines."
Ưu: "Early arrival. Crew very good."
Khuyết điểm: "Lack of seating choice. Standby tickets issued at Dulles 15 hrs ahead of flight. Tight transfer time."
Ưu: "Once again friendly and very helpful"
Khuyết điểm: "I had to wait and take a two hour flight later because there wasn't enough time to take the shuttle to the domestic part of the airport.,"
Khuyết điểm: "Headset wasn't working propperly."
Ưu: "All flights were on time or early."
Khuyết điểm: "Seats"
Ưu: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Ưu: "Comfortable cabin atmosphere"
Khuyết điểm: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Ưu: "Seat comfortable"
Ưu: "Very attentive and efficient"
Khuyết điểm: "Delay delay delay and i have to stay in hotel"
Ưu: "Crew was superbly amazing which made flight enjoyable."
Khuyết điểm: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Ưu: "The seat was comfortable, and food was very nice."
Khuyết điểm: "Nothing I could think of"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Very packed and no leg space"
Ưu: "Much better than average meals"
Khuyết điểm: "more cell phone charging stations at the airport"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Everything was good"
Khuyết điểm: "Veg Food"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Crew was friendly and helpful."
Khuyết điểm: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Ưu: "Great crew and front desk"
Ưu: "Air craft"
Khuyết điểm: "Took long time to provide food & water."
Ưu: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Khuyết điểm: "Nothing?"
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Khuyết điểm: "Nothing"
Ưu: "Caring service, good pod seats on A350 and airy cabin."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "They do their job well"
Khuyết điểm: "Snack options were a bit limited for such a long flight"
Ưu: "Plane was excellent"
Khuyết điểm: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Ưu: "Staff was outstanding"
Khuyết điểm: "N/A"
Ưu: "FLIGHT ATTENDANTS WERE WONDERFUL"
Khuyết điểm: "CRYING BABY BUT I UNDERSTAND THOUGH"
Khuyết điểm: "Well I had 13 hours of layover. I was extremely tired and sleepy."
Khuyết điểm: "Seat not very good"
Ưu: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Khuyết điểm: "NA"
Ưu: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Khuyết điểm: "Flight was delayed for 4 hrs"
Ưu: "Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant."
Khuyết điểm: "Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport"
Ưu: "Food is really good and you guys also have options for vegetarian people as well."
Ưu: "The staff"
Khuyết điểm: "As always the space"
Ưu: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Ưu: "The business cabin and the customer service was superb."
Khuyết điểm: "The food"
Ưu: "The service was okay"
Khuyết điểm: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"
Ưu: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Ưu: "Crew was great; plenty of space to stretch out"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "Comfortable wide seats, good service"
Ưu: "It was the first time using Qatar Airways and I'll continue doing so in the future."
Ưu: "This trip was nice. I will fly Qatar again"
Ưu: "Good though. But not too comfortable with indiscriminate change of seats. Was held up in Doha because my seat was changed."
Ưu: "The Boing 777."
Khuyết điểm: "Flight attendants English very poor."
Ưu: "The plane was clean, the staff was very friendly and attentive, the price was right, the seats were comfortable, and they had a good selection of movies /entertainment. We would use Qatar again"
Ưu: "Everything, one of my favourite airlines"
Ưu: "The crew is good."
Khuyết điểm: "The check-in is a disaster. A F-class passenger is treated as a Y passenger. Luggage limited to 2 pieces, even as GOLD FF, was made to pay US$200 dollars on a ticket of already 3,500 dollars and the price is the same for F-C-Y! The treatment was really commerce, as if the check in gets a commission"
Ưu: "Crew was efficient and kept a busy flight organized."
Ưu: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Khuyết điểm: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"
Ưu: "Was punctual. Crew little neurotic"
Ưu: "I had a great time. The best part was that my luggage reached on time!! Thank you!"
Ưu: "The crew is great . Service excellent"
Ưu: "Everything was fine."
Khuyết điểm: "All reasonabley good."
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Overall flight was good."
Khuyết điểm: "Flight attendants were helpful but didn’t smile much as I see with other airlines."
Ưu: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Khuyết điểm: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"
Khuyết điểm: "Crew staff"
Ưu: "The food was great. Don't be scared of giving vegetarians dairy though unless they specify vegan."
Ưu: "Very comfortable interiors and great food and drinks. Crew is also not a bunch of jerks."
Ưu: "night flight but well able to sleep on this flight"
Ưu: "This flight was shorter so didn't have any problem and there were veggie options for food."
Khuyết điểm: "That I was again stuck in the middle seat after requesting an aisle."
Ưu: "Very nice"
Ưu: "Very Kind"
Khuyết điểm: "My seat assignment"
Ưu: "Good service"
Ưu: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Khuyết điểm: "I did not like that only one bag is allowed on the flight if you are in economy."
Ưu: "Food and crew were great"
Khuyết điểm: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"
Khuyết điểm: "All was great"
Ưu: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"
Ưu: "The entertainment systems is good a lot of choices."
Khuyết điểm: "The toilet are so dirty, nobody cleaning them for the entire trip that's more than 15hours, unacceptable for the price they charged."
Khuyết điểm: "Emirates cost cutting is beginning to show on the menu. Used to be excellent food, now average at best compared to other top-end airlines."
Ưu: "Lots of movie options"
Ưu: "Great staff from checkin to service On board"
Khuyết điểm: "Food - wine poor too"
Ưu: "Entertainment was good and good was decent"
Khuyết điểm: "Seats are mediocre. I think even JetBlue has better seats than Emirates"
Ưu: "Almost everything"
Khuyết điểm: "I wasn't allocated the seats that I had pre booked by paying money. very annoying"
Khuyết điểm: "Not a single thing. Emirates is terrific!"
Khuyết điểm: "Crammed, staff poor"
Ưu: "Nice trip"
Khuyết điểm: "Every thing"
Khuyết điểm: "not upto the mark."
Ưu: "Efficiency and personnel excelled in client service"
Khuyết điểm: "AS we boarded the staff weighed our carry on luggage. This created hardship and stress. If they felt my carry-on bag was too heavy I would be in big trouble, because I didn't have any money to pay additional fees."
Ưu: "Would have been better if the Veg food was not of the saem menu as in the preceding flight"
Khuyết điểm: "The price of the tickets that I booked was not valid. They first declined my card and then they told me that the price has changed."
Ưu: "Getting off the plane after 24 hours of nonstop crying children"
Ưu: "Fantastic!!! Plane had a number of empty seats. Seemed to be a very quick flight."
Ưu: "the amazing atttention from the staff and the cleanliness of the airline."
Khuyết điểm: "the seats did not go back enough"
Ưu: "Very good airline with professional stafff and much better comfort than most other airlines"
Khuyết điểm: "The food was pretty bad. I didn't even eat on the return flight."
Ưu: "Crew is very accommodating and nice. Boarding is smooth."
Khuyết điểm: "Food is horrible and the plane is unclean. Bathrooms need to be cleaned often on a 15 hour flight."
Ưu: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Ưu: "Spacious Crew Food Ambience"
Khuyết điểm: "Personal screen did not work"
Khuyết điểm: "There was a group of teenagers sitting in 8 seats in two of the middle rows right next to me. They spent the whole flight climbing all over the seats and each other. They were very loud, often banging into other passenger's seats, and leaving their stuff in the aisle where people were tripping over things as they walked by. They were really inconsiderate of other passengers - many of whom were trying to sleep on a 13-hour flight. It would have been nice if the crew would have told them to be quieter and more respectful of other passengers."
Ưu: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."
Ưu: "On time Large LCD in each seat back They kept the public announcements to a minimum"
Khuyết điểm: "It took asking 5 crew members and 2 hours to fix one of our screens that wasn't working. Apparently there were other displays that did not work either so they reset everybody's LCDs. The food was bland"
Ưu: "Everything was Great !!"
Khuyết điểm: "Staff crew was amazing"
Ưu: "Movies I could plug in and go to sleep"
Khuyết điểm: "Being woke up and asked if I want something to eat. I am sure others would disagree but I was exhausted and could not go back to sleep and I had already been up 30 hours."
Khuyết điểm: "The flight and crew were very good. An hour late taking off with not explanation. Frustrating on an hour flight."
Khuyết điểm: "I didn’t fly out of Philadelphia because the flight was 5 hrs late and I missed my connecting flight. Had to go get my luggage, go home and try to fly today! Terrible! All my plans screwed up!"
Ưu: "There were no hiccups and we arrived to the destination on time"
Khuyết điểm: "Dirty seats, seemed like they had not been cleaned"
Khuyết điểm: "I didn’t make it onto this flight because it was so delayed I needed to change flights while at the airport to make it onto the next one in time."
Ưu: "Issues caused by weather, otherwise flight was fine."
Khuyết điểm: "left with 2 hours delay because the fuel was not ready. Then we had an unexpected landing in Vancouver to change flight crew. That meant an additional 2 hours of delay. Finally we accumulated 2 more hours of delay. The final total was 6 hours of delay for no clear reason."
Ưu: "Comfortable seats, friendly crew."
Khuyết điểm: "Almost two hours delay each way."
Ưu: "Seemed to be more leg room than I recall from past flights."
Ưu: "Great service, and no issues to report."
Ưu: "Service of staff"
Khuyết điểm: "Lost my baggage and all of my flights where late causing me to miss one of my connections"
Ưu: "Very kind crew, comfortable seats, good movies"
Khuyết điểm: "I was never notified by text or email that the flight was delayed 2 hours! There was never an announcement made about options to standby for earlier flights. I had someone waiting for me at the airport for 3 hours! The flight home was very chaotic."
Ưu: "Very confusing. United personnel running Air Canada ground operations. Took 30 plus minutes to check one bag because there were not enough staff checking passengers in. Then flight was supposed to be delayed 90 minutes. This meant missing connections so automatic rebooking took place. Flight was then not delayed and had to rebook on original flight. Naturally bag didn't make the trip."
Ưu: "Our flight was cancelled. Rebooked for two days later, causing us to miss our cruise to Alaska! Never again with Air Canada.So disappointed in missing this trip we had planned for a long time."
Khuyết điểm: "No help in getting us to our cruise on time."
Ưu: "Nice crew- efficient boarding"
Khuyết điểm: "One bathroom for all of economy. Poor snacks. No chance to get electronic boarding passes"
Ưu: "We did not make it to this flight since it was cancelled"
Khuyết điểm: "We were rebooked on a flight with a short connection to London and they bumped us off that flight claiming that they could not get our bags in on time. Very poor customer service."
Ưu: "Nothing - I didn't end up going to Toronto."
Khuyết điểm: "The flight was overbooked and I was forced to take a different flight. Ruined my plans in Edmonton that day. Last time I use air Canada."
Khuyết điểm: "Approx 2 weeks after booking, my flight was cancelled and rescheduled with a 6 hour layover in Newark. I did not fly to Toronto. I contacted Air Canada and was rescheduled again but arriving hours later than originally scheduled. I flew to Newark and connected to Halifax, my destination."
Khuyết điểm: "Did not reimburse new arrangements. Missed connection due to flight delays on Air Canada's behalf."
Khuyết điểm: "I had to delay my whole trip one day as the fight was late by 5 hours. I had made specific plans to reach delhi on April 21. Since I am a physician, it wasn't easy to arrange coverage so I could make it to delhi for a particular event. And this delay in flight was a major disappointment and made all the effort futile."
Ưu: "Everything is bigger than. Economy! The seat, the screen, the meal, the service, and general comfort."
Khuyết điểm: "When the seat in front reclined on you, you were basically trapped!"
Ưu: "The aircraft was a B787 - very nice, but Economy is still Economy. But, what made the difference was the Cabin Crew - Awesome. Every single one in the Cabin Crew, far exceeded the norm of Cabin Crew across various airlines I have flown for quite some time. I would definitely fly AC as a primary option in the future, just based on this Crew's performance!"
Khuyết điểm: "Hour late departure. Old people travel to Sarasota, AC should consider that in boarding."
Khuyết điểm: "On time organized departure Space Cleanliness"
Ưu: "the flight was quick and the plane was comfortable"
Ưu: "Excellent crew"
Khuyết điểm: "Economy seating is no longer designed to fit any passenger who is even slightly above average height."
Khuyết điểm: "Small legroom, kinda hot inside the plane"
Ưu: "Clean, prompt, attentive staff"
Ưu: "We had to book our son on a flight from Phila to Toronto unexpectedly. We had lost our car keys in Canada and had no way to get new ones. (That's a long and complicated story.) our only option was to fly our son up with the spare key. Luckily he had just gotten his passport. He got a window seat and lived the adventure. The crew couldn't have been nicer."
Khuyết điểm: "The last minute price if $1000 plus!!"
Khuyết điểm: "Delayed Sat on a parked plane for 4 hours in PHL before taking off Missed Connection in Toronto No compensation/help with food or hotel"
Khuyết điểm: "Air Canada shares a trait with many other incompetent organizers: everything is fine if nothing goes wrong, but there are no contingency plans in place in case something goes wrong. So, things get more and more delayed. Can't you predict roughly when the plane is going to land (once it is in the air!) and arrange for some gate to be open, so that we don't have to sit on the ground for 45 minutes once it has landed, for example? People who know how to organize are ordinarily capable of doing that. Furthermore, the lack of transparency is really frustrating: we just sit on the tarmac with no indication of how long we're going to be there, and the estimates of the delays are completely wrong when we're given them."
Ưu: "The on-board and Abbotsford-based crew acknowledged that we had all had a very long day. All thanked us for our patience."
Khuyết điểm: "We were informed when we arrived at the gate that the flight was to be delayed by 8 hours because of mechanical problems. 8 hours! No offer was made to book us on a different flight. No one, at anyplace along the line actually apologized for asking us to wait around for 8+ hours when the flight was delayed. We did not even know what the mechanical problem was. When we finally were able to board the flight, the captain made a personal appearance in front of the cabin to tell us that he and his crew had been called at home to fly a broken plane. He briefly explained that there were no available planes to swap out and the repair required all day. Inexcusable! Our treatment did not measure up to the Canadian tradition of courtesy and politeness."
Ưu: "flight attendant seemed very kind. I sooo appreciated that the landing was so incredibly smooth. I get motion sick sometimes so that was very nice."
Khuyết điểm: "delayed 30 minutes waiting for the catering truck. Also, it was FREEZING in that plane, I thought my ankles were going to fall off."
Khuyết điểm: "On the air canada website it said food included on international flights but when I got on the plane they said Panama - Toronto was not covered as International. ...really?"
Ưu: "Was on time"
Khuyết điểm: "Entertainment console didn't work"
Khuyết điểm: "I almost missed my connecting flight due to AC delaying departure in Vancouver. I received no solid information from the stewardess on the flight on whether the connecting plane in Toronto would wait. I mean, really. There was never any explanation as to why the Vancouver flight was late either."
Khuyết điểm: "No entertainment system. Very slow boarding."
Ưu: "The crew treated me very well. I had reasonable leg room in economy class. The plane was beautiful, clean and super modern, one of the nicest aircraft that I have flown with in many years!"
Khuyết điểm: "I ordered Asian vegan meals, but I was very disappointed with was presented to me. The food looked awful, tasted bland and insipid! I hope that that problem will be rectified on my return to the US."
Ưu: "The flight was smooth and the attendants were awesome and friendly. Would highly recommend again when I visit Montreal again!"
Khuyết điểm: "1. Flight left late. 2. After landing sat on tarmac for 30 minutes waiting for gate. 3. After arriving at gate, had to wait 15 minutes to open door. 4. Poor service assisting me to get to connecting flight on other side of airport."
Ưu: "I thought the service was excellent."
Khuyết điểm: "There were some delays taking off, but I don't think it had to do with the airline"
Ưu: "Entertainment was good"
Khuyết điểm: "We did have a 30 minute delay, not a big deal but a delay none the less. And boarding was a bit of a mess as announcements were hard to hear."
Ưu: "great new plane loved the entertainment, usb chargers, new window shade technology. On time flight"
Ưu: "Smooth Flight, zero turbulence."
Khuyết điểm: "The categories food and entertainment do not apply for this trip since it was a very shirt trip from NYC to Montreal Food and Entertainment is not available."
Ưu: "My flight was comfortable and without any issues. Good was great. The inflight entertainment should have more choices."
Ưu: "The flight is not packed, so rather comfortable"
Ưu: "The boarding process, with a child is good. They allow you to board earlier than your designated zone."
Khuyết điểm: "The check in process took over 30 minutes with a desk agent and the "system wasn't working properly." There were no food options from the menu available. The crew did not appear as knowledgeable as other crews I've flown with."
Khuyết điểm: "Checking in was horrible. Lady at the counter was not helpful at all. Although my main carrier for the international flight allowed 2 checked baggage free of charge, Air Canada only allowed one free baggage and 2nd baggage for $100 for the connection."
Ưu: "Professional courteous staff Efficient checkin with staff ready to help. Even lineup staff which was very helpful and contributed greatly to the flow."
Khuyết điểm: "overhead bins taken up so that some passengers had to store their items in other areas. Also difficult for flight attendants to close .This is time consuming. At least one passenger had 2 carry on bags."
Khuyết điểm: "My Mon couldn't fly because I never have noticed that she needed a Canadian Visa. She came from Mexico with her American visa and the experience buying a ticket with this airline was a nightmare."
Ưu: "It got me on the way"
Khuyết điểm: "An outlet and letting me get into Canada"
Khuyết điểm: "The plane was extremely full. No chance of social distancing."
Khuyết điểm: "Seats need to be bigger (wider)"
Ưu: "The text messages from United"
Ưu: "First flight I’ve been on where United airlines has adequate leg room for a tall person. A newish airbus plane. I’ve been avoiding United for a number of years cause their planes tend to be very uncomfortable for taller passengers. This is the seat spacing that all airlines should have."
Ưu: "Empty plane personal seating everyone"
Khuyết điểm: "Nothing"
Khuyết điểm: "Delay for 3 hours"
Ưu: "The crew was fantastic!! Friendly and attentive!!"
Khuyết điểm: "More snack options other than pretzels would’ve been nice."
Ưu: "Minimal turbulence"
Ưu: "I liked the extensive entertainment options."
Khuyết điểm: "I didn’t like that for about 10 hours there is no meal service."
Ưu: "Everything was good, except the seats are too tight."
Khuyết điểm: "Seat space"
Khuyết điểm: "The waiting in the lobby."
Ưu: "I'm glad the problem was found prior to us leaving the airport."
Khuyết điểm: "Having to wait almost 2 hours, missing my connecting flight.. causing undue stress prior to vacationing -OVERCROWDED!!! had to sit in a center seat squashed for 3 hours."
Khuyết điểm: "4 hrs late departure - missed my appointment"
Ưu: "The people were all very nice. The plane was top-notch. Would definitely fly with them again if I had the opportunity."
Khuyết điểm: "The boarding lasted much longer than I had anticipated. I was also not informed of when my group was boarding at the proper time."
Ưu: "Well organized."
Khuyết điểm: "The plane was delayed 5 times causing us to miss our connection. We had to stay overnight in the airport in Chicago. We were told that there would be blankets waiting for us that we could use however there weren't and we had to practically beg for them."
Khuyết điểm: "Uncomfortably warm!!"
Khuyết điểm: "The plane got delayed by more than 3 hours!"
Ưu: "I was able to move my dear and get better leg room. Really appreciated that!"
Khuyết điểm: "Teeny snack."
Ưu: "It had movie screens quite old but better than none"
Ưu: "Clean aircraft, swift flight"
Khuyết điểm: "Seat was changed to last row/middle seat (not what initially booked or confirmed with online check-in). Before takeoff, attendant moved all passengers in back row to alternate seats. Which meant that I was no longer traveling with my colleague. Unfortunately, that made our intended meeting time impossible."
Khuyết điểm: "Just give free wi fi already"
Khuyết điểm: "I didn't realize how you can no longer be accommodated without being charged for everything."
Ưu: "service on time"
Khuyết điểm: "snacks very little amounr"
Ưu: "I fly weekly, but try never to book United because there are always issues with my support animal. Without fail, regardless of the city, the agents at check-in do not know what to do. Each time I'm met with annoyance at having to check me in, and I usually end up calling either the disabilities desk and handing the agent my phone, or asking for the CRO. I have to leave an extra 45 minutes to accommodate flying United every time -- ridiculous. This time I also got a load of unprofessional gate agents cooing and awwing at my my support animal, and trying to pet him. When this happens I always simply state, "please don't" and this was key with rudeness as well. United please provide us with more professional and adequately trained staff at the airports. Once we're on the planes it's fine. But you seem to have VERY low hiring standards for airport staff"
Ưu: "From check-in to touchdown, my travel over this Christmas was awesome! Flights were on time, security ran smoothly, and I would use Kayak again for sure."
Ưu: "My flight stopped for over 2 hours for refueling which caused me to miss my coneccting flight, plus 2 other reschedual flights. Then no one would accomodate me on account of this. Never flying united again"
Ưu: "All good, no complaints!"
Ưu: "Everything went smoothe!"
Khuyết điểm: "Not 1 thing."
Ưu: "The seats and the price"
Khuyết điểm: "How far back I was"
Ưu: "Crew was great"
Khuyết điểm: "Great aircraft!"
Khuyết điểm: "Delayed 3 hours"
Khuyết điểm: "The tv kept shutting on and off"
Ưu: "The leg room"
Ưu: "Free beverage and snack. Flight attendants were nice."
Khuyết điểm: "Sat inside the airplane for more than an hour! It was horrible. Why have the customers board the aircraft when crew members know that we're going to be delayed due to weather?! Ridiculous."
Ưu: "The crew was nice and great with the three very young kids sitting in front of me. Left and landed on time!"
Khuyết điểm: "Very cramped seating. The on flight entertainment kept searching for a satillite signal, only ever staying on for 30 seconds before searching for the next 3 minutes."
Ưu: "The crew did the best they could with what was presented."
Khuyết điểm: "Pilot should of gave us accurate times rather than saying "we should be taking off in another 15 min folks" which turned into 4 hours, pretty crazy."
Khuyết điểm: "Flight was delayed, missed connection, chose to go to Minneapolis and was booked on a flight that I didn't have time to get to the terminal, so was rebooked a 3rd time, missed my shuttle, have no idea where my luggage is"
Khuyết điểm: "First leg delayed on Tarmac for over an hour so I missed my connection. Then united rebooked me for the next day but gave me no voucher or money towards a hotel so I had to get one myself since it was all night in the Houston airport.mthem the rebooked flight had mechanical problems we had to change airplanes, and gates/terminals and were delayed another 2.5 hours. It was terrible."
Khuyết điểm: "My connection to YYZ was cancelled and I was not even rebooked to the next flight. I needed to buy a ticket on Air Canada in order to get there. Every time I fly United I find myself asking "why in the hell am I flying United?""
Khuyết điểm: "Very rude crew."
Ưu: "Good service"
Khuyết điểm: "Either ran out of or no snacks offered. Crew seemed a little impatient"
Khuyết điểm: "Where do I start. Let's start with booking and the lack of knowledge, inability to listen and respond in an appropriate manner, and the fact that after I asked to speak to a manager due to the previous issues with the agent, and after being transferred all I needed was some understanding and support due to a family emergency and instead I get a short rude push back and then hung up on by the manager after I expressed my struggle and desperation for help. The lack of empathy and just the overall experience was beyond horrible, and if it wasn't for the desperate situation I was in I would have never used your services."
Ưu: "On time bags made connection"
Ưu: "It was a light flight, so I could have my carry-on with me even though I was in group 5. The breakfast -- berry pecan French toast -- was surprisingly tasty and satisfying (if not very attractively presented)."
Khuyết điểm: "Too bad I had to pay so much for the exit row seat. I'm tall and it's needed for standard comfort (as opposed to extra comfort). Oh well. Gotta squeeze those dollars out of the passengers every way they can."
Ưu: "The boarding was very smooth."
Khuyết điểm: "The passengers behind me had a baby on board that cried throughout the whole flight."
Ưu: "Got me safely to my destination. Other passengers were friendly and helpful. Sf and Vic airports nice. flight attendants passably pleasant. No food that I was aware of. Entertainment at least there was a wifi option since there were no screens."
Khuyết điểm: "Check in agents all might as well have been robots, but with bad attitude. Even at the star alliance gold checkin desk the agent was clearly unhappy/furious (seem to be ongoing issues with the system/ machine frustrating him) and was consistently abrupt and cold though our interaction. He did help by lifting bags onto weigh and to press buttons to get the tickets issued, but I would have a much better experience of United if he has shown any sign of warmth or even smiled. I was struggling with a baby in a carrier, and several suitcase, and he didn't show any sign of humanity. The guy who labeled our bags was a bit nicer. The team overal though just barked instructions at the customers, never looked them in the eyes, and seemed to all hate their jobs. We got our boarding passes issues successfully, yes, but I felt on pins and needles like I had to be very careful not to offend anyone.... Which I don't think is what you want your passengers to feel at the start of a flight."
Khuyết điểm: "My first time flying through United and I am dissapointed my flight was delayed over 6 hours and we get no refund for that? Really United? Aren't you suppose to be a top airline for a reason. Never again"
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