Accommodating flight attendants. Good knee space. Good food.
Ưu: "All are professional."
Khuyết điểm: "More water, more comfortable seats"
Ưu: "Food and professionalism, were excellent, had a good stress free experience."
Khuyết điểm: "Had issues with unusual plane noise."
Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Ưu: "Very friendly staff with excellent service. Bottled water in every seat upon boarding. Lots of leg room, and love the outer earphones they provide!"
Khuyết điểm: "More movie selections"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Ưu: "THE CREWS ARE VERY POLITE"
Ưu: "Comport seating"
Khuyết điểm: "Food quality needs to be improve"
Ưu: "The staff was extremely pleasant and helpful. My wife broke her foot, so they took care of us very well."
Khuyết điểm: "The planes are old. The space is tight, especially if you have long legs."
Khuyết điểm: "Little leg room on shorter flights/smaller aircrafts."
Ưu: "I like the Korean bibimbap food in the movie selection was good for the Korean and Asian movies although there were just a few"
Khuyết điểm: "People did not follow the boarding orders everybody just lined up all at one time and the crew let them on board even though they weren't supposed to go on so even though I was supposed to board first I could board last. I didn't really like the selection for the Japanese and Korean m music with no CJ pop and Kpop like more traditional Japanese music like Koto and more traditional Korean music"
Ưu: "I love Korean Air. Can't say enough good things about this airline. I fly Korean Air whenever I can."
Khuyết điểm: "Simple meal but a short flight."
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Ưu: "The general service was amazing. The flights were all super clean, well stocked (they still provided headphones, pillows, and blankets) and nice newer planes. The crew was great as well, their English was pretty good and I never had any issues."
Khuyết điểm: "My original seat assignments were not found so I lost my window seat on one flight."
Ưu: "Staff was very warm and accommodating. Flight was smooth"
Ưu: "The service"
Khuyết điểm: "The width of the seats"
Khuyết điểm: "Horrible delayed and no food offer or available even to purchase!"
Ưu: "The flgth was grate and comfortable. Will fly with Korean again."
Khuyết điểm: "I could not hear an anounment very well. It was pumbpy."
Ưu: "Food arrived quickly and the empty tray was removed quickly when the meal had been eaten"
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Khuyết điểm: "re you trying to register for? ~ Garrett"
Ưu: "great flight attendants"
Khuyết điểm: "Clean, great services, and good food"
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Ưu: "Everything was as good as it gets specially the crew"
Khuyết điểm: "Very long flight....."
Ưu: "Everything went well. Crew were helpful."
Khuyết điểm: "There was no onboard entertainment system."
Ưu: "Business class lie flat bed"
Khuyết điểm: "Crew does not pay attention to you"
Ưu: "food selection & crew courtesy"
Ưu: "I'm just about 6ft and really do appreciate the plentiful legroom on business class."
Ưu: "Watched a movie and I dozed off till about 2+ hours to landing, loved the stretch on the business class. Service was attentive and never intrusive."
Khuyết điểm: "Just a minor niggle, but if the seats were a little wider it would have been perfect."
Ưu: "I like the City airport service in Seoul, you can drop off your luggage early so you can enjoy the city more."
Khuyết điểm: "They are not quite ready for their electronic boarding pass and apple watch features. Although they have an App, it only goes far as checking in 48 hours early. The food is not good."
Khuyết điểm: "too little leg room."
Ưu: "Bibimbap not available. Crew checked in our carry-on despite having space above our seats (Carry-on was not checked in during Chicago to Seoul trip). Unresponsive entertainment system. If this was only a ICN - MNL flight this is overpriced since it feels like a budget airline."
Khuyết điểm: "Flight was delayed."
Ưu: "Everything was perfect. Food was good, seats were great, entertainment was excellent, and the service was incredible!!"
Khuyết điểm: "Nothing. Everything was fantastic, even the bathrooms were cleaned multiple times during the flight."
Ưu: "Nice friendly staff"
Ưu: "Nice crew, food and service"
Ưu: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Khuyết điểm: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight"
Ưu: "I've flown all over the world and it literally was the best flight I've ever had."
Ưu: "This was my first time on Korean Air. The flight attendants were so kind and attentive to everyone. I was very impressed. I felt the seats had more leg room and leaned back further than airlines I've flown on in the past."
Ưu: "I liked everything about my flight from the attendants to the food. Overall, it was a great experience. :)"
Ưu: "Entertainment and USB plugs at every seat. Headrests wrap around. Decent seats. Food OK. Had fish option but no veggie."
Khuyết điểm: "No veggie food option despite ordering special meal."
Ưu: "Crew was very helpful and the food was very good, The flight was on time."
Khuyết điểm: "All the advertisement books in the pouch were a pain. I could have put my reading materials in that space. The advertisements could be offered to passengers during the flight. Wouldn't probably need as many. Also, the cup holder should be up higher on the back of the seat. I kept bumping it with my knee and spilling it."
Ưu: "Very nice and comfortable flight"
Khuyết điểm: "We are delayed for 2 hours"
Ưu: "Everything was very good. I really enjoyed the korean music on the entertainment device."
JAL staff is always super professional, polite, and helpful. The ground staff in Japan were exceptionally helpful by solving our connection problems perfectly.
Never even got on the plane . Kayak and Japan airline poor customer service . Had boarding issues due to a layover restriction in Japan. Was notified less the 24hrs prior to departure time … worst worst
Only thing i have to said is rough landing and food is not great so does the entertainment.
I really JAL! Will use again. KAYAK is excellent as well.
Khuyết điểm: "Menu options, movies"
Khuyết điểm: "The Entertainment screen could have been larger."
Ưu: "Nothing to complaint. Excellent airline nowadays"
Ưu: "Professional and friendly crew. Food was excellent"
Khuyết điểm: "Wider arm rests"
Ưu: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Khuyết điểm: "Fix ANA US-JP online booking system."
Ưu: "Food was good. Good leg room. Smooth flight."
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Khuyết điểm: "Please contact me immediately!"
Ưu: "The business class layout was very good. Seats comfortable with excellent cabin staff and the food and its presentation was A+"
Khuyết điểm: "Hard to think of something here...possibly better movie selection and having to bus from plane to terminal... But that's about it!"
Ưu: "Premium economy is more worth that the price"
Ưu: "Food and beverages were served promptly. Moreover there were several rounds of coffee and tea service so that I never went thirsty. My economy seating was still given first class service."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "The crew"
Khuyết điểm: "Being late"
Ưu: "The food was good the crew was trying to accommodate"
Khuyết điểm: "I have a slight gut and the food tray wouldn’t come out on the seat assigned to me. Could have changed my seat would have paid more for it but they said it that wasn’t an option."
Ưu: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ưu: "The staff helping to check in was amazing. There was an error which checking in at LAX, we didn’t have our seats assigned. Ali was able to get us seats together, and by a window at that! She was incredible and super helpful. I knew it would be a great flight just from her service at the beginning."
Khuyết điểm: "I wish there was a paper that showed you options for food/drinks. The language barrier was a bit difficult at times but the crew was incredibly patience and made sure we got what we asked for."
Ưu: "I loved the food and presentation. The service was excellent, very attentive stewardess."
Khuyết điểm: "There was the boarding from Tokyo to New York, where the selected gate did not have a comfort room. You have to back upstairs walk for quite a distance to use the toilet. Inconvenient and time consuming lugging your things with you."
Ưu: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"
Ưu: "This was the best flight I have ever been on. The crew was so friendly."
Khuyết điểm: "Absolutely no complaints."
Ưu: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Khuyết điểm: "Too long and no rest."
Ưu: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Khuyết điểm: "The movies were not the first run ones."
Ưu: "Movie choices"
Khuyết điểm: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "Flight attendants provide fantastic service with a smile. Business class meals are top notch."
Ưu: "Everyone on the flight was very nice and helpful. Food was excellent! There were a lot of choices of movies to watch. It was probably the best flight experience I've ever had and I travel overseas quite a lot. If I ever get the chance to fly them again, I will. Great service and outstanding experience."
Ưu: "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."
Ưu: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."
Khuyết điểm: "Not anyone fault but I wish seating was better fitted in economy for taller people"
Ưu: "Wonderful flight...so great getting premium economy...so comfortable...crew and food were great....one of the best long flights ever!"
Ưu: "The airplane and all"
Khuyết điểm: "A little bit in the sakura lounge"
Ưu: "Seats were comfortable and plenty of leg room. Food is much better than US airlines and so as the service! Will fly JAL from now on."
Khuyết điểm: "Requested Vegetarian Meals. Didn't get them"
Ưu: "The flight was great! Premium Economy on JAL is worth the price. The leg rest was a huge perk and luckily nobody was sitting next to me so it felt extra roomy!"
Khuyết điểm: "The entertainment selection wasn't as robust as other flights. I had to make sure and "save" things for the flight back so I wasn't bored. I always pack a book or game along the way, so it really wasn't that much of an issue."
Ưu: "Service and polite staff."
Khuyết điểm: "Not much space between the seats for my long legs."
Ưu: "Food was really good!!! It was way"
Khuyết điểm: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"
Ưu: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Khuyết điểm: "Long, long flight, not much leg room."
Khuyết điểm: "Could not enjoy the music and NHK news on the plane."
Ưu: "I was surprised that such a short flight was able to use the newest generation of the 737, the 800 series. While as cramped your typical 737, the seat backs are super thin to allow just that much extra leg room for my two-meter frame. As always, the cabin crew was lovely."
Ưu: "This was the first leg of 3 flights back to the US and it was great!"
Khuyết điểm: "There was nothing bad about this flight."
Ưu: "The aircraft was a new 787 and very comfortable. Uneventful flight."
Khuyết điểm: "Menu in business class."
Ưu: "Foods are good, crews are good."
Khuyết điểm: "Nothing."
Ưu: "Seat was broken would not lock in upright position. Seat entertainment screen was also malfunctioning in the on position."
Ưu: "Seat not comfortable crew was amazing"
Khuyết điểm: "Comfort in seat"
Ưu: "Crews were friendly and helpful. I never had economy seat that goes as flat as theirs. I liked the safety instruction video."
Khuyết điểm: "They seemed to run out of food options quickly. Wasn't a problem for me. But, they should know better."
Ưu: "I loved the film with kabuki characters to introduce safety procedures."
Khuyết điểm: "More seating room, better ventilation."
Ưu: "More leg room than most flights."
Khuyết điểm: "Baggage drop after on-line check-in very slow. Otherwise everything went very smoothly."
Ưu: "Service Quality"
Khuyết điểm: "Seat does not recline"
Ưu: "I like the service. I love the food,"
Khuyết điểm: "Nothing for complaining, everything is good"
Khuyết điểm: "All was 100%! Thanks!"
Ưu: "Slept much of the time"
Khuyết điểm: "My head phone didn't work. Only one ear. Asked for two replacements but neither worked, one broke."
Ưu: "Overall the service was good."
Khuyết điểm: "ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Ưu: "The stewardesses were kind and courteous, attending to every need with a smile."
Khuyết điểm: "Not vegan/vegetarian options for meals. Also if you are able to upgrade from economy seating, do so! Your legs will thank you for it. L"
Ưu: "Typical ANA quality. Bumpy flight but handled very well."
Khuyết điểm: "Nothing in particular."
Khuyết điểm: "No available slippers for economy class. I’m a star alliance gold and other star alliance airlines member provide the said amenity."
Ưu: "ANA's entertainment service is quite nice! I don't get bored on the plane. They always keep the washroom clean and I always appreciate it."
Ưu: "On time. Nice 787 Dreamliner. Very comfortable flight."
Ưu: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Khuyết điểm: "The food was horrible. The selections for movies is quite limited."
Ưu: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Khuyết điểm: "Deception at the time of booking"
Ưu: "It was alright."
Khuyết điểm: "Prepare to wake up with neck pain."
Ưu: "didnt make it to tokoyo"
Ưu: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Khuyết điểm: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Ưu: "Comfort was good"
Khuyết điểm: "Drinks and refreshments given in meager amounts by stewardess like it was being rationed Choice and scope of movies was poor and narrow"
Ưu: "Staff are super kind."
Khuyết điểm: "---"
Ưu: "crew was professional and very attentive and beer and wine on the flight."
Khuyết điểm: "wish they had more movies choices from the u.s."
Ưu: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Khuyết điểm: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Ưu: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Khuyết điểm: "The food. Though it's Halal but very poor quality you should have to improve it."
Ưu: "The ANA stuff at Chicago airport is nice and helpful"
Khuyết điểm: "My mom has to stay seated "90 degree" the whole time from Tokyo to Chicago (NH12). The seat is broken and she cannot adjust it to a comfortable position"
Ưu: "Friendly and accommodating crew"
Ưu: "Food was great!"
Khuyết điểm: "The Japanese crew were not very good at English!"
Ưu: "I like the courteous and efficient service of the whole crew."
Khuyết điểm: "I didn't like part of the journey to USA to be run by UNITED."
Ưu: "Ana crew always excelant This round was a little less sweet n outgoing than in used to. But still did there job well."
Khuyết điểm: "Food as with crew as well as movie selection Yoon seemed a touch below the high standards in used to."
Ưu: "Very nice flight attendants"
Khuyết điểm: "Seats don't recline in economy section. Seat slides forward, but seat back is fixed. Very uncomfortable for 10 hour flight. Breakfast was very smelly"
Ưu: "Great customer service and very kind staff!"
Ưu: "Flight from Chicago had lots of leg room, Attendants are great!"
Khuyết điểm: "Maybe come around more often with water/drinks and offer more movies and food choices."
Khuyết điểm: "No foot rest=back pain"
Khuyết điểm: "Food was a bit salty. Bread was so cold."
Ưu: "Wish there was more movies in English"
Ưu: "Nice crew, clean lavatory"
Khuyết điểm: "Had a chance to select seats only for return flight Seats were too narrow"
Ưu: "The work ethic and sweetness of the stewardess , aways happy and work together well. Very detail in saftey and checked everything. Very good in caring for all in flight"
Khuyết điểm: "Great food. Really good , gave menu to choose from. , other airlines will say chicken or beef and you pic ..... Great price on my ticket. Most my flights are 1200. Got my ticket for 862. I very happy"
Ưu: "Flight was great."
Khuyết điểm: "ANA partnered with United on this leg. Service was not even comparable to ANA. The economy cabin flight crew was detached and unattentive. The elderly man when serving meals just flops or slams your tray on your tray table. The attendants do not even clean the tiolets like the ANA attendants do. Such difference in service. I wish that ANA will notbpartner with United. It sure tarnishes their brand."
Ưu: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Khuyết điểm: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
Ưu: "Cabin crew provided great service!"
Ưu: "overall clean and comfortable, service is great"
Ưu: "I like the whole experience overall I would definitely Fly ANA again"
Khuyết điểm: "I like the whole experience overall"
Ưu: "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"
Ưu: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Khuyết điểm: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Ưu: "Our seats did not recline, but were locked in the fully upright position, making it impossible to sleep. If this is policy for ANA, many customers will go to other airlines."
Ưu: "I had a long flight and with their hospitality and smile on their face makes me feels relax."
Ưu: "Very efficient, very fast boarding. Crew was polite."
Khuyết điểm: "Seats"
Ưu: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."
Ưu: "Comfortable cabin atmosphere"
Khuyết điểm: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."
Ưu: "The crew was very friendly, kind, and helpful."
Khuyết điểm: "I couldn’t find any music that I liked - classical, soft rock, etc"
Ưu: "Very attentive and efficient"
Ưu: "Crew was superbly amazing which made flight enjoyable."
Khuyết điểm: "Heating food with plastic containers is unhealthy and might cause cancer to people. It’s scientifically proven fact that plastic and heated food is carcinogenic. So please find other solution for it. Thanks"
Ưu: "The seat was comfortable, and food was very nice."
Khuyết điểm: "Nothing I could think of"
Khuyết điểm: "Seat comfort"
Ưu: "Very packed and no leg space"
Ưu: "Much better than average meals"
Khuyết điểm: "more cell phone charging stations at the airport"
Ưu: "Everything was good"
Khuyết điểm: "Veg Food"
Khuyết điểm: "Took long time to provide food & water."
Ưu: "Crew is so helping and attentive , not like american or european carriers . A350 was one of the best planes Inflight dining options in economy was like premium economy Entertainment system was too good"
Khuyết điểm: "Nothing?"
Ưu: "The check-in for my first flight was great in Philadelphia."
Khuyết điểm: "There are no lounges in Philadelphia that accepted my Priority Pass. Your economy passengers deserve options, which I have paid for. Movie options were not as good as expected."
Khuyết điểm: "Nothing"
Ưu: "US airlines should model Qatar. New plans with exceeding long courtious staff who are happy to make your flight as comfortable and pleasant as possible."
Khuyết điểm: "The food was actually very good, nothing was an extra charge and the flight attendants were wonderful. US airlines should really do a better job!"
Ưu: "Food was very good and plentiful"
Khuyết điểm: "Snack options were a bit limited for such a long flight"
Ưu: "Plane was excellent"
Khuyết điểm: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."
Ưu: "Staff was outstanding"
Khuyết điểm: "N/A"
Ưu: "FLIGHT ATTENDANTS WERE WONDERFUL"
Khuyết điểm: "CRYING BABY BUT I UNDERSTAND THOUGH"
Khuyết điểm: "Well I had 13 hours of layover. I was extremely tired and sleepy."
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."
Khuyết điểm: "Seat not very good"
Ưu: "Great travel experience. We flew economy. Spacious, good service, comfy, on time."
Khuyết điểm: "NA"
Ưu: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."
Ưu: "Excellent friendly service"
Ưu: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."
Ưu: "Food is really good and you guys also have options for vegetarian people as well."
Ưu: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."
Ưu: "The business cabin and the customer service was superb."
Khuyết điểm: "The food"
Ưu: "The service was okay"
Khuyết điểm: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"
Ưu: "Had a great experience with this flight"
Khuyết điểm: "Nothing"
Ưu: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Ưu: "The crew was extremely professional. The stewards were beautiful and young not like on US flights.."
Khuyết điểm: "The seats were very uncomfortable, My tail bone was hurting badly and sitting on pillows did not provide any relief. The food was terriable. Not much choice."
Ưu: "The service during the flight was excellent, workers showed all kind of concern and care. Thank you."
Ưu: "I have never had such an easy long distance flight. Hope to fly with Qatar again!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "It was the first time using Qatar Airways and I'll continue doing so in the future."
Ưu: "This trip was nice. I will fly Qatar again"
Ưu: "Good though. But not too comfortable with indiscriminate change of seats. Was held up in Doha because my seat was changed."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "The plane was clean, the staff was very friendly and attentive, the price was right, the seats were comfortable, and they had a good selection of movies /entertainment. We would use Qatar again"
Ưu: "The only minus was that my luggage did not arrive with me but it come back the following day. Prior to this I was given the sume of 50usd for the inconveniences caused"
Khuyết điểm: "Only issue was long transit line in Doha, otherwise outstanding service and comfort"
Everything went as expected. Masks were worn, passengers were cooperative, flight was on time, unboarding was uncannily orderly. People remained seated until the people in front of them stood to gather their belongings. It proceeded as a wave almost. I've never seen anything like it. It was like being in the Twilight zone. Boarding still allows about half the plane to board first (passengers with kids and needing help, priority and first class, diamond, sky something or other, military, etc.). Then they board from back to front. Half the plane is already on board so I'm not sure why they bother.
Khuyết điểm: "Great flight. No issues."
Khuyết điểm: "Breakfast could have been offered."
Ưu: "Missed it"
Khuyết điểm: "Give back money"
Ưu: "Friendly crew. Landed early."
Ưu: "The flight was average, but the quality of travel on Delta this year has been the worst I’ve ever seen. It’s average at best and I’m considering going back to American because I have yet to have a true Delta flight consistent with previous years, the whole reason I switched to Delta."
Khuyết điểm: "Everything"
Ưu: "Seat was comfortable"
Khuyết điểm: "The temperature, it was kind of hot."
Khuyết điểm: "Safe and happy travel!"
Ưu: "Good communication about weather and delay"
Khuyết điểm: "No delay. Consider dropping the $75 standby fee."
Ưu: "Not much I liked"
Khuyết điểm: "The crew were the worst Delta crew I’ve ever had. Sat 1st class and waited 1 hour from sitting in my seat untill I was offered a beverage. Asked for a snack and was told to wait until the basket was brought around, 20 minutes later. Asked for coffee, it was terrible and served with attitude."
Ưu: "VERY small plane and small narrow seats"
Khuyết điểm: "Yes...not change my flight at the last minute and causing me to miss my connecting flight. Then making me reschedule my flight with only options that I now have (2) layover and then arrive in Korea another day later, that then caused me to miss my college orientation day!"
Ưu: "small and uncomfortable"
Khuyết điểm: "respectful size seat"
Ưu: "On time this time"
Khuyết điểm: "Nothing"
Khuyết điểm: "No video screen"
Khuyết điểm: "The comfort seats are not that comfortable"
Ưu: "This was my daughter’s first solo travel home from college. She said the staff was helpful and kind. She loved that the flight was not over crowded. It was a smooth flight."
Khuyết điểm: "Only negative thing she could say was her flight was delayed an hour. But that isn’t terrible considering all the holiday travelers."
Ưu: "Good customer service in person"
Ưu: "chwcking in was very easy."
Khuyết điểm: "No in board beverages. On flight from RDU to PHL beverages were served."
Khuyết điểm: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Ưu: "Not like"
Khuyết điểm: "I have Sky Team Elite Plus Platinum but not fare anything!"
Ưu: "the flight was quick and it was fine. flight crew was polite and professional."
Khuyết điểm: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."
Ưu: "Ease of check in and friendly people"
Khuyết điểm: "Marta"
Ưu: "Did not wait for luggage."
Khuyết điểm: "Food was marginal. Equipment had low ceiling under carry on shelf. No entertainment."
Ưu: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Khuyết điểm: "They cancelled my ticket and did not inform me. Horrible exlefywith JustFly.com Beware of this organization"
Ưu: "The exit row seat on this leg out of PHL to SLC did recline! No need for Delta Comfort+ unless you want to get off of the plane ... faster."
Khuyết điểm: "For some reason, the pilot couldn't figure out how to adjust the cabin temperature for the first hour or so. This made the flight (and I was sitting in an exit row seat, right by the door which is usually cooler) uncomfortably hot and muggy. Food? No food. Thank goodness for Delta Lounge (even if it was the one in PHL). Just snacks make this a poor option for many. I don't know what is up, but the USB charger on the two monitors didn't work and neither did the outlet between the seats. And I have two different sets of cables "just in case" and they're the 3-in-1 so I can try to charge multiple devices (Apple, Android and Samsung) but nothing worked."
Ưu: "Staff personalities"
Khuyết điểm: "Waited extra 20 mins after door closed to-complete loading luggage"
Ưu: "Staff was very courteous, the flight was smooth."
Khuyết điểm: "There was no TV's on this flight."
Ưu: "There was one helpful lady"
Khuyết điểm: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"
Ưu: "The staff"
Khuyết điểm: "Nothing"
Ưu: "Uneventful flight - boarding was great and there were no hassles."
Khuyết điểm: "No food. No onboard entertainment."
Ưu: "The flight itself was fine."
Khuyết điểm: "The flight was delayed and it set off a slew of connection problems."
Ưu: "Flight attendants were really kind"
Khuyết điểm: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Ưu: "Stewardesses were sympathetic but could do nothing."
Khuyết điểm: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Ưu: "Got upgraded to 1st / Business class."
Khuyết điểm: "Due to weather the power outage in ATL, the flight out of PHL was delayed by about 30 minutes. No movies. No meals."
Ưu: "We were probably in the air for 30 mins; great short flight. Plane wasn’t filled so had plenty of space."
Ưu: "Crew was very attentive and curtious. Boarding was a bit more chaotic than usual and the gate agent made no announcement about boarding procedure, which certainly contributed to the scrum resulting. I arrived from the Skyclub several minutes prior to boarding time and was unable to find a path through to the Priority Boarding Lane. As boarding began she had to redirect at least seventy-five percent of those in front of me as they were not in First Class. Had she made one or more clear announcements about boarding procedure I rather doubt such a misunderstanding would have occurred with so many."
Khuyết điểm: "For the third Delta flight in a row (all First Class) the crew did not make any effort to keep economy class cuctomers form storing bags in the First Class overhead or using the only First Class laveratory during flight. This flight I was unable to utilize the laveratory even once due to this excessive and continuous useage. Trying to do my bit to reduce our carbon footprint, yet I am sorely tempted to return to charter service when disrespect of the airlines own basic service class rules gets piled on top of TSA hassles."
Ưu: "I had a window seat"
Khuyết điểm: "bumpy flight"
Ưu: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Khuyết điểm: "I need my jacket"
Ưu: "As usual, Delta staff and crew did their best to make the flight quite enjoyable and smooth."
Ưu: "one i got to gate i could relax"
Khuyết điểm: "scary making connection from AA flight arriving int'l terminal"
Khuyết điểm: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Ưu: "Liked the plane and the leg room. Had to switch itenary due to weather and the gate agent did a great job."
Ưu: "Airplane was good, boarding was fast."
Khuyết điểm: "Cramped, uncomfortable tin can of an airplane. Barely tolerable for even an hour’s flight."
Khuyết điểm: "Delta Flight #1661 I paid for 1st class. My first flight was late so I arrived at the gate after boarding began. When the gate attendant scanned my ticket another printed. When he handed me the ticket my seat had changed to seat 25E. I told the attendant that I had paid for first class. He asked me to step aside while he contacted his supervisor, Joe. Then I had to wait until ENTIRE flight had boarded which defeated part of the reason I paid for the upgrade. This was on top of the fact I was so thirsty because 1st flight didn't have drink service and because it was late I had to book it to the connection arriving sweaty, hot and needing to use the bathroom. I was told they had given my seat away to someone as a free upgrade. Joe offered me a $100 voucher to take other seat which was less than I paid for 1st class, plus the seat was a middle seat in the rear of the plane. When I told him as much, he tried to manipulate me by telling me that they would have to kick someone out of my seat. When I declined the downgrade, they made me stand by while they kicked someone out of my seat which was embarrassing and humiliating. Then, when they handed me a new boarding pass, it was not the seat I had paid for and selected, instead it was in the first row, which I’ve always hated because there is no under seat storage and I cannot keep my backpack with me. When I pay for first class, it is primarily so that I can board first and so that I have extra room to work (which I need access to my bag to do). While I was trying to take out the minimum of the things I needed from my bag and figure out how to manage without it, 3 times a flight attendant told me they had to take my bag (since I was the last person to board they tried to prevent me from using the bathroom and they were anxious to leave early). I tried to explain that Delta had prevented me from boarding earlier and that they gave away the seat I paid for which was NOT the first row."
Ưu: "Service was great. Seating was OK. It was a brand new vehicle, so the (climate/air handling) was great."
Khuyết điểm: "Boarding was not well organized."
Ưu: "I liked that I didn't have to pay for a carry on and the blanket they gave me in flight to stay warm it was a great flight."
Khuyết điểm: "Only dislike was that the flight was ending other than that no problems"