Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Mỹ
Mùa thấp điểm
Mùa cao điểm
|Tháng Mười hai|
Giá trung bình cho khứ hồi
Giá tốt cho khứ hồi
Giá tốt cho một chiều
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay từ Mỹ đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu của thời điểm đã qua nhằm quyết định xem liệu giá cho chuyến bay đến Việt Nam từ Mỹ có thể thay đổi trong vòng 7 ngày không, do đó du khách biết được liệu có nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay đến Mỹ với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án khi bay đến Việt Nam từ Mỹ tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
"There were about 20 people on the flight. It was like getting business-class service from the crew."
Khuyết điểm: "Is easy to book from your even I don’t really understand English and Japan airlines was wonderful service. Thank you 😊"
Ưu: "The flight attendants are the most professional and attentive employees I've ever had the pleasure to be served by."
Khuyết điểm: "The movie selection could have been much better for such a long flight."
Ưu: "Seat super comfy"
Khuyết điểm: "All okay"
Khuyết điểm: "Boarding in New York could have been better organized"
Khuyết điểm: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."
Ưu: "The crew members polite and nice."
Khuyết điểm: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."
Ưu: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Khuyết điểm: "N/A"
Ưu: "crew was professional, attentive and polite"
Ưu: "No... no... no...."
Ưu: "Smooth ride"
Ưu: "Everything ! Makes me what to travel to Japan more."
Khuyết điểm: "I loved it"
Ưu: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Khuyết điểm: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Ưu: "Lots of leg room in economy, flat screen, very friendly crew, and this was the cheapest direct flight to Japan I could find 2 weeks in advance!"
Ưu: "Very helpful and polite"
Khuyết điểm: "I got a sore but comes the seat was not very padded"
Ưu: "Friendly diligent staff"
Khuyết điểm: "No announcement to acknowledge the bumpy ride"
Ưu: "Dinner (coach) was pretty good. Earphone, screen for entertainment are very nice. I liked the charging slots for each seat. Crew is polite and friendly."
Khuyết điểm: "The second meal (light lunch, i think) had dry shredded chicken."
Ưu: "The service"
Khuyết điểm: "Landing was horrible worse landing I have ever had"
Ưu: "Friendly and attentive staff with excellent amenities ie: check in, seat space, food quality, movies to watch, music, ...etc."
Khuyết điểm: "Nothing to complain about here. Both trips to Tokyo, Japan--to and from Japan have been enjoyable and drama free."
Ưu: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Khuyết điểm: "Can’t think of any thing"
Ưu: "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."
Ưu: "JAL is great!"
Khuyết điểm: "Cold food"
Ưu: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Khuyết điểm: "None whatsoever."
Ưu: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"
Ưu: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Khuyết điểm: "Can't really say anything bad! It was great!"
Ưu: "Boarding and crew"
Khuyết điểm: "Lost luggage"
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Khuyết điểm: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Khuyết điểm: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Ưu: "The Japanese crews were excellent on board."
Khuyết điểm: "I didn't like the way the personnel at the check in counter in Dallas. Hannah didn't seem too helpful. I don't know if she was new but she seemed reluctant to help me when I couldn't find my luggage tags. I told her I wanted a kid's meal for my son but she didn't process the request. He did not get a child meal."
Ưu: "This was a very long flight, but the crew was fantastic and attentive. The meals were good and they did everything they could to make us comfortable. The flight was on time and convenient."
Khuyết điểm: "I wish all the seats were like first class. We were in economy class"
Ưu: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
Ưu: "Check-in was swift and painless. Crews were pleasant. They gave my daughter a small toy before take off which made her happy. The seat was noticeably wider than any other airline I had taken before."
Khuyết điểm: "Food was so so...although my daughter liked her kids meal (tater tots, chicken nuggests, veges, jam sandwitch, fruits, ice cream.)"
Ưu: "Great flight, great staff. The food wasn't bad either."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
Khuyết điểm: "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."
Ưu: "The flights were generally ok. Flying coach.."
Khuyết điểm: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
Ưu: "Flight was very good. Entertainment and power on new Dreamliner is excellent. Food - better than the hot dog we received as a meal on the LAX-KIX flight. Still just ok overall. Seat comfort is ok but more recline - at least in premium economy."
Ưu: "Amazing customer service, flight attendants could not be more welcoming."
Khuyết điểm: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."
Ưu: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
Khuyết điểm: "Free Wi-Fi would be nice"
Ưu: "Japan Airlines is very good. They have good service, safety, and customer care."
Khuyết điểm: "Economy seats are a bit tight."
Khuyết điểm: "Some turbulence awoke us midway through the overnight flight."
Ưu: "The entertainment system was grest with many movie optionstar and a large screen for viewing. The seat was very comfortable and there plenty of leg room."
Khuyết điểm: "The plane was delayed by 45min and I had a connecting flight which I ended not missing. The food was average. I was expecting something a little more Japanese instead of chicken pasta. And I didn't have a second option."
Ưu: "Crew was very pleasant professional and caring."
Khuyết điểm: "Seat bottoms could be more comfortable."
Khuyết điểm: "I ordered Hindu vegeterian meal while coming to Chicago on phone with Japan Airline I got Asian veg food"
Ưu: "Plane is comfortable"
Khuyết điểm: "AA attendants were aloof, too busy talking to one another to notice passengers. Service was slow. I felt as I was an inconvenience to the staff."
Ưu: "The whole business class experience"
Khuyết điểm: "During the same trip I discovered 2 different arrangements of the Business Class cabin on Singapore Airlines A350, SQ469 CMB-SIN, and SQ036 SIN-LAX. On the SQ469, I occupied seat 12 A (mono, aisle-window): A lot of plastic curved walls etc. For larger persons, the result is not quit comfortable."
Ưu: "Reliable service, clean cabin"
Ưu: "The crew was excellent, respectful and helpful."
Khuyết điểm: "Boarding by bus is poor"
Khuyết điểm: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"
Ưu: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Khuyết điểm: "the food is disgusting"
Ưu: "Crew were amazing and great entertainment"
Khuyết điểm: "Boarding could be better"
Ưu: "Overall, the staff was amazing, so as the food and cleanliness"
Khuyết điểm: "The space between the seats in economic seat"
Ưu: "Food, service"
Khuyết điểm: "The space"
Ưu: "Amazing crew. Seat needs more padding."
Khuyết điểm: "Memory foam seats"
Ưu: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Khuyết điểm: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Ưu: "Crew, food, time all great."
Khuyết điểm: "WiFi did not work. Flight data unavailable."
Ưu: "Great foods and services"
Khuyết điểm: "The plane needs upgrade business class seats"
Khuyết điểm: "Change the food menu, boring with the same menu"
Khuyết điểm: "Reservation online"
Ưu: "The crew, their professionalism and wide variety of entertainment."
Khuyết điểm: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Ưu: "Okay in general, nothing impressive"
Khuyết điểm: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Khuyết điểm: "Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful"
Ưu: "Got bumped to Business Class"
Khuyết điểm: "None"
Ưu: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Khuyết điểm: "Need to update the planes.."
Ưu: "Crew was very friendly and responsive to my needs. They met it with a smile."
Khuyết điểm: "Boarding didn’t give priority to passengers with children"
Khuyết điểm: "The desserts. The bun."
Ưu: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Khuyết điểm: "Poor service."
Ưu: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Khuyết điểm: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Khuyết điểm: "There was not much leg room in the seatings"
Khuyết điểm: "Na"
Ưu: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Khuyết điểm: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Ưu: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Khuyết điểm: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Khuyết điểm: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Ưu: "Foot rest, large movie screen, good food"
Khuyết điểm: "They ran out of diet drinks."
Ưu: "Crew was overall friendly"
Khuyết điểm: "Old plane, entertainment system very old and doesn't work properly, wake you up in the middle of the night for breakfast, service not efficient as half of the plane orders Indian food and get served first"
Ưu: "Boarding was good"
Khuyết điểm: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Ưu: "Hard to find lounge for bclass users"
Ưu: "Great service and very friendly staff."
Khuyết điểm: "poor ground and inflight crews hospitality poor food quality poor food variation"
Ưu: "The seat comes with foot rest attached to the front seat."
Khuyết điểm: "I asked for decaf coffee and the attendant totally forgot about my request."
Ưu: "Attendants are always nice, flight is always smooth."
Khuyết điểm: "Nothing!"
Ưu: "everything, excellent job"
Ưu: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"
Ưu: "On time. Attentive crew."
Khuyết điểm: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Ưu: "Excellent crew, efficient processes and overall relaxing"
Khuyết điểm: "Old business class hard product. Seats can't be adjusted much and the bed is too short due to small head- and footwell."
Ưu: "Everything is suport wonderful"
Khuyết điểm: "Price. it's better"
Ưu: "Clean ,on time"
Khuyết điểm: "The movies were not updated"
Ưu: "Great food, friendly staff, on time... what else do you need?"
Ưu: "It is really nice to have a direct flight option to Singapore"
Ưu: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Khuyết điểm: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Ưu: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Khuyết điểm: "My husband reacted to the spicy beef/rice dish served for breakfast."
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Khuyết điểm: "."
Khuyết điểm: "I did not fly out that night due to the covid testing needed. We bought the ticket November 11 it did not say we needed to get tested before flying When we went to check in there was a long line because a lot of people that was flying out did not know also about getting tested before flying Eva employees said that this protocol started December 1st if that’s the case why didn’t they email travelers that bought tickets before December 1st And let them know that covid19 test needed. Also at check in we were inline for 2 hours just to let us know we couldn’t fly out they should have a Monitor saying “ ATTENTION PASSENGERS IF YOU DON’T HAVE COVID-19 TEST RESULTS IN HAND YOU CANNOT A BOARD.” So that people didn’t half to stay in line for so long."
Ưu: "I used my miles to upgrade to Laurel so the experience was great! EVA is always a good airline so not really many complains"
Khuyết điểm: "What could be better would be even more improvements to the cabin. The layout and decor feels a bit dated and the seat orientation and layout can also use some modernizing."
Khuyết điểm: "Seats in economy are very tight and I'm thin. The movies were not as current as advertised. The crew was not very friendly."
Ưu: "On time departure and arrival"
Khuyết điểm: "The food"
Ưu: "The food was pretty good and the crew was very attentive. Checking was easy."
Khuyết điểm: "Nothing really."
Ưu: "Quality of food was good"
Ưu: "Reusable utensils and great food. Love Eva air!"
Ưu: "Bigger space for legs room"
Khuyết điểm: "The food"
Khuyết điểm: "The flight departed over one hour late from SFO and caused a mis-connection at Taipei,"
Ưu: "The crew was awesome! Will definitely do EVA again!"
Ưu: "I had a medical emergency and the crew took very good care of me."
Ưu: "On time flight times"
Khuyết điểm: "Have better movie selection."
Ưu: "Everything are good"
Khuyết điểm: "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
Khuyết điểm: "The food"
Ưu: "The crew was very attentive."
Khuyết điểm: "There were not a lot of movie options."
Ưu: "Stewardesses were very pleasant and helpful."
Khuyết điểm: "All was ok"
Ưu: "Special meal options: I enjoyed seafood meal."
Khuyết điểm: "Departure was delayed and arrival at Taipei was also delayed"
Khuyết điểm: "People abuse the wheelchair policies although they are physically fine."
Ưu: "Boarding was orderly, restroom is clean & tidy, good legroom beteeen seats, landing was smooth"
Khuyết điểm: "Orderly boarding"
Ưu: "Good Service and Very Polite"
Khuyết điểm: "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month. And they left all the stress to customer had to book another flight at the airport."
Ưu: "Everything including the attendance supper service"
Ưu: "Even though the flight was only about 3 hours long, we were fed a full meal and shown a movie."
Ưu: "They setup rows in the waiting area with a Zone number for each row. That way you can get a set in the row that is for your boarding zeom"
Ưu: "Service was great and plates of food were delicious."
Ưu: "I slept all the way"
Ưu: "Everything- from customer service to comfort"
Khuyết điểm: "None"
Ưu: "Great seats!"
Khuyết điểm: "Delayed and I wasn’t able to make it to my connecting flight to cenu"
Ưu: "Food was pretty good for airline food."
Khuyết điểm: "Not a very good variety of movies. Flight attendants pretty Good but not friendly at all. Rarely smiled and usually didn’t speak unless you were asking for something. Had to get up for water during the flight. Seemed like quite awhile between distribution but I may have missed them while sleeping."
Khuyết điểm: "the boarding was a mess because there are two very close schedules in 12am"
Khuyết điểm: "Flight was too long."
Ưu: "Loved the airline. Flight attendants in economy were the best I've encountered"
Khuyết điểm: "Some more clarity on carry-on limits would be helpful as would participating in TSA Precheck for US travelers."
Ưu: "Seat is reasonably comfortable in Eco Plus"
Khuyết điểm: "Flight departed 30 minutes late, gate in SFO was a mad house with no practical lounge options for *G (must use UA Club in T3 which is a 10-15 minute walk). Please also give more than a thimble of water / beverages - serving sizes are tiny compared to US airlines."
Khuyết điểm: "Boarding pass"
Ưu: "A bit spacious seat in economic class"
Khuyết điểm: "Too crowded due to 4 airlines come together"
Ưu: "Overall I was flying from SFO to Bali. So my first flight was about 14 hours. This whole trip all together was about 24 hours, and considering the length it was great. I was expecting to get restless and annoyed while on the plane, but it was easy to love around. The seats were comfortable, and the food was good. The airline staff was very nice and accomadating. So, because of there actions, I will most likely fly with them again."
Khuyết điểm: "It was just long but it’s understandable because of the distance"
Ưu: "Clean and efficient. Catered to our needs. Definitely would travel them again."
Ưu: "Onboard foods and entertainment are good."
Khuyết điểm: "Boarding area in SFO Gate 102 is cramped. Boarding group signs not clearly marked."
Ưu: "Business Class Food Service"
Ưu: "I was able to request a special meal, vegetarian, before my flight, food was served hot and very tasty"
Khuyết điểm: "For me, they always leave the lights on way too long. But did find a nice blindfold in the bathroom to block out the light."
Khuyết điểm: "We nearly dehydrated during the trip. We're EXTREMELY skimpy on drinks. Had to ask 3x before I'd get something"
Ưu: "I enjoyed the movies, the food was good, and services"
Khuyết điểm: "The seats on the SFo -Tapei flight were very cramped."
Ưu: "cheap airfare that includes check-in baggage, clean restrooms"
Khuyết điểm: "Some brusque attendants at the counter and on the plane, cabin smells like pee (but only while boarding), standard legroom (72 cm), average food (Turkish Airlines is waaaay better)"
Ưu: "Staff is alright."
Khuyết điểm: "Bad bad bad I book so 2 or 3 months early but I can't even choose my own seat in the front row. After my connection from taipei to Vietnam they don't even put me and my husband sit together."
"The worst people to deal with in gatar airport after I miss my flight they plam me and 5 people with me after the air plain delayed us from making to the next flight to the people off gater the forner the one you hiar to run the airport they do more damage don’t fly with gatar airlines"
Ưu: "i was told i miss my flight by 5 min and and they told me they wil book mw next flight and gave me a phone number when i called the ph9ne number i was given they asked ms 1400$ more and that was for a week latter flight when i asked for atleast refund or flight cridet they dniede me and wasnt even want talk to me."
Khuyết điểm: "make it right by giving me my flight cdidet oroney back aince i was dnied."
Ưu: "Amazing crew, super hospitality, conformable sit"
Khuyết điểm: "non for now, may later after much observations, other than that.. it was a great experience flying with Qatar airways.."
Khuyết điểm: "Please review booking 33UZCS made through your app and costing $1493. I was blocked by Qatar airlines from boarding. I need help in getting the issue addressed"
Ưu: "Best food. Best crew."
Khuyết điểm: "Extra inch of leg space"
Ưu: "Seat comfortable"
Khuyết điểm: "Cleaning of bathrooms"
Ưu: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Khuyết điểm: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Ưu: "The crew was amazing and seat very comfortable."
Khuyết điểm: "If I did not have to spent night in Doha waiting for connecting flight."
Ưu: "Crew is amazing"
Khuyết điểm: "The Entertainment screen wasn’t working"
Ưu: "Clean, modern planes, on time, good service amd team."
Khuyết điểm: "If they bump me up to First or Business class.... :p"
Ưu: "Crew is good. Flight got delayed"
Khuyết điểm: "Food is good."
Ưu: "The crew was amazing and delightful."
Khuyết điểm: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "Amenities like, Tooth Paste, Brush and Headphones."
Khuyết điểm: "Liquor and Wines needs Varieties."
Ưu: "The crew was polite and professional"
Khuyết điểm: "The food was disgusting The plane is dirty The bags are treated badly"
Khuyết điểm: "Nothing"
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Flight was on time, touch down smooth"
Khuyết điểm: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "Great crew and front desk"
Ưu: "The service was super and the food was delicious even the seats are very comfortable"
Khuyết điểm: "Everything was super"
Ưu: "They are the best"
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Khuyết điểm: "The changed the time of flight had to wait airport for 5 hrs"
Ưu: "They do their job well"
Ưu: "Transit 9 hours without hotel"
Ưu: "The food"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Khuyết điểm: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."
Khuyết điểm: "Nothing."
Ưu: "Flight attendants very nice"
Khuyết điểm: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Ưu: "The Crew The food"
Khuyết điểm: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."
Ưu: "Good, attentive service by the crew."
Ưu: "Boarding was very ease and helpful for my family while I was traveling with kids I appreciate that fact that customer service at boarding was reached out to my wife to help and make us feel great thru the process thanks"
Khuyết điểm: "No comment"
Khuyết điểm: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Khuyết điểm: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Ưu: "Crew attention and care"
Khuyết điểm: "Food: at best a B+ Entertaining: movie variety is poor. Seat: even in business class the seat doesn't recline completely... not very comfortable as compared to other airlines"
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Stewardess (Thai origin) - can't recall her name... Simi something or another... was very helpful... great experience!"
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"
Ưu: "Overall - Flight was good."
Khuyết điểm: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."
Ưu: "Comfortable wide seats, good service"
Ưu: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Khuyết điểm: "Be more clear when explaining charges and fees including taxes"
Khuyết điểm: "I had three tickets (one my wifes which wasnt cancelled), wanted to utilize that since I was travelling with Toddler. The crew kept having some sit in that seat and that was a major concern for me"
Ưu: "Good boarding. Nice flight attendants."
Khuyết điểm: "Economy seats were too close to others. Entertainment displays on 777 planes didn't react well to touch. Too many large roller bags allowed on plane. Arm rests on A330 and 777 wouldn't go all the way up."
Ưu: "Friendly used easy to use"
Khuyết điểm: "Non"
Ưu: "It was on time."
Khuyết điểm: "The extra leg room seats I purchased where not as advertised. There was an entire row on front of the that was not pictured on the web diagram."
Khuyết điểm: "Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded."
Ưu: "I was unable to board the flight so there is nothing to talk about."
Khuyết điểm: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."
Ưu: "Crew were very hospitable and helpful."
Khuyết điểm: "More leg room on long international flights."
Khuyết điểm: "Catering and professionalism of the crew could have been better."
Khuyết điểm: "The food service could have been better . Quality is poor ! There was one lunch service, breakfast service and one snack service through 19.5 hours of nonstop flight. We were hungry through out as the quantities were so little and barely there . The toilets were bad and didn’t even carry tissues"
Ưu: "Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly."
Khuyết điểm: "The flight was three hours late."
Ưu: "Checkin experience was great. Boarding was great. The crew was great"
Khuyết điểm: "The movies were old. Not many new releases to choose from"
Khuyết điểm: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Ưu: "Loved the crew, very helpful and attentive."
Khuyết điểm: "Food could be better. No goodies like toothbrush or paste or sleep mask, but this is minor. Website is really bad and hard to check-in online. They could really simplify the website and allow folks to add their favorite miles in there. just so complicated to do anything on the website."
Ưu: "Air hostesses service"
Khuyết điểm: "Food quality"
Ưu: "Overall good experience"
Khuyết điểm: "Food can be improved a lot"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Ưu: "Pleased that the flight departed on time and arrived 50 minutes early. Sad that waiting for my luggage frittered away the time we gained by arriving early."
Khuyết điểm: "Having your bags tagged as “priority “ really doesn’t mean anything. Watched nearly two flights’ luggage go by on the carousel before mine came out. This is becoming the norm over the past several months for most airlines and airports. I don’t mind waiting for my bags. I do mind waiting with a false expectation of priority service."
Ưu: "Food for economy was great. Entertainment system great."
Khuyết điểm: "Left half hour late."
Khuyết điểm: "Indian vegetarian meal was not great"
Khuyết điểm: "There was no toiletries and slippers. Snacks should be given timely. It should not ask for it."
Ưu: "Passengers was good."
Khuyết điểm: "Cathay pacific airlines is one of the most riches airlines in the world. I was expecting Excellent nutrition food but it was very bad. I didn’t eat it. Breakfast was good. I hope catha pacific airlines will change their food next time. TY USA"
Ưu: "very accommodating, I don,t know that hand carry bags changed to smaller size now, they helped me checked it in for free. I travel to the Phillippines every year ,I will fly w/ Cathay Pacific from now on. THANK YOU"
Ưu: "The flight staff was very curteous and helpful, that made a difference with the trip."
Khuyết điểm: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."
Ưu: "Great staff and food"
Khuyết điểm: "Flight arrived from SFO 15 min late, and airline cancelled numerous connecting flights to various cities, including mine to Hanoi from Hong Kong. Offered to rebook 10hr later with 40 HK food credit. Happened to my uncle and cousins 1 month earlier on exact same legs. Would not recommend any layover with this airline in hong Kong for less than an hour. Numerous phone calls from me to sort this out, which resulted on another carrier to Hanoi."
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "Brand new A350-900 airplane. Better movie selection. Nicer bathrooms."
Khuyết điểm: "No more advanced seat selection except for an additional $180. No more serving wine and beer with dinner although I think its still available on request. A lot more screaming kids on the flight. Cathay is becoming more like the budget Chinese airlines. Sad."
Ưu: "no trouble at all"
Khuyết điểm: "would like more vegetarian food options on the flight. i didn't think to order ahead but it would have been nice if the food choices had offered more options."
Ưu: "Most of the stuff was regular flights"
Khuyết điểm: "Even after explicitly asking them for Hindu vegetarian food they gave me chicken with the wrong label. I realized it after eating a bite. They should not have done this mistake."
Ưu: "attentive and courteous crew members Landed more than an hour early extremely smooth landing toilets were clean till the end though it was a 15 hr flight"
Khuyết điểm: "smaller flights"
Ưu: "Great service from the flight attendants."
Ưu: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Khuyết điểm: "None"
Ưu: "I wasn’t"
Khuyết điểm: "I didn’t like the fact I had a different gate on my boarding pass. We were waiting at terminal 2 for 5 hours thingking that’s where our gate was. One hour before our boarding I come to find out that our gate was in a whole other terminal, we almost missed our flight. We would have missed it if I didnt as the ticket counter when is the Seattle flight going to go up on the screen. Poor communication on Alaska airlines part. Not very happy with that I had to rush to the other terminal because I had the wrong information on my boarding pass."
Ưu: "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."
Ưu: "very comfortable."
Ưu: "Crew assistance, comfort and food"
Khuyết điểm: "Very less choices of movies in entertainment systems. Also entertainment controls could be better"
Ưu: "Decent crew"
Khuyết điểm: "Bad food"
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "professional cabin staff & food selection"
Khuyết điểm: "middle seat because could not book in advance"
Khuyết điểm: "Being an experienced traveller, I am for the first tine encounter a female flight attendant who was not only impolite to passengers, and kicked toilet doors!"
Ưu: "Got me from point A to point B"
Khuyết điểm: "No leg room for such a long flight. My knees were touching seat back of passenger in front of me without the seat leaning back. Attendants not readily available"
Khuyết điểm: "Quality of the veg food.requires improvement."
Ưu: "Hospitality was good. PRO was excellent."
Khuyết điểm: "Jain Vegetarian Food was not satisfactory. It requires improvement."
Ưu: "Entertainment system"
Khuyết điểm: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."
Ưu: "Excellent crew service, comfortable seats."
Khuyết điểm: "A little difficult to understand the announcement in English."
Ưu: "The crew and staff were generally friendly and the food was fine."
Khuyết điểm: "For the first time in thirteen years traveling with my guitar, I was forced to check in my guitar, potentially in violation of the US Department of Transportation's rule on musical instruments. While my guitar thankfully arrived in good condition, this caused an unnecessary amount of stress in my 24 total hours of travel. I'd highly advise Cathay Pacific to revise their inflexible stance towards musical instruments, as many passengers brought carry-on bags which were much larger than my guitar in its case."
Ưu: "Everything- I had 3 seats to relax and sleep. The food was excellent for the vegetarian option."
Khuyết điểm: "n/a"
Ưu: "Nothing really"
Khuyết điểm: "Food sitting position checking in"
Ưu: "The flight itself was fine, the plane wasn't great but wasn't terrible either. Some of the crew was friendly and the food was decent. The agents in the airports were all very, very friendly however."
Khuyết điểm: "The main reason for my poor rating of this flight was because when we booked these flights, they were listed as having WiFi available on the flights. The two longer flights are 14+ hours each and happen during the workday for us. This is a total of 28 hours (times 3 people) that we were not able to have in-flight WiFi. Almost all of our work is done online and thus, we could do zero work whatsoever during this flight. We basically lost the equivalent of two whole workweeks because of this oversight about the WiFi, which is very, very upsetting and cost us a ton of money. One of us ended up having to book a separate flight home in order to not lose WiFi for the entire way back, which added another $900+ to our travel costs. Additionally, the crew was fairly unfriendly when we asked about this and seemed to not care at all about why we were upset. We understand that the in-flight crew cannot install Wi-Fi on the plane in the middle of the flight, but some understanding and apologetic behavior goes a long way with an upset customer. Additionally, they were rude whenever we called for service and asked them for anything, always seeming to be so bothered to leave their discussions in the back of the plane. Finally, I've flown many flights across the world and I have to be honest that this was the least comfortable and nice plane I've been on for such a long flight. You think upgraded planes with WiFi would be used for these extremely long flights. We're all very upset about our experience on this flight and would really like to be contacted about this flight and spoken with. We would like for something to be done for us to make up for this HUGE oversight and bad experience. We don't want to have to call the bank and try to get our charges reversed for the flights, but we definitely feel that we were sold something that was not what we experienced. I'm requesting that someone reach out to me directly as soon as possible to work with me on this. My direct number is 1 (480) 225-6034 and my email is firstname.lastname@example.org Thank you, David Zimmerman"
Ưu: "Spacious seating, good food, excellent trip overall!"
Ưu: "Love the in flight entertainment"
Khuyết điểm: "The seats were quite small"
Ưu: "Fast boarding, sufficient space for cabin bagguage, food was ok"
Khuyết điểm: "It was too cold during the flight, less drinks"
Ưu: "Flight attendants were pleasant."
Khuyết điểm: "Poor selection of food; they ran out of the chicken entree! You should have more chicken entrees; have less beef entrees since a lot of people are avoiding beef!"
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