Tìm chuyến bay giá rẻ từ Kentucky tới Việt Nam

Ưu: The experience was really good. I’ll be using JAL again.

Khuyết điểm: Keep doing a good job.

Khuyết điểm: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Ưu: None

Khuyết điểm: Crew was not very helpful

Khuyết điểm: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight

Ưu: Boarding went well.

Khuyết điểm: Crew could be more attentive. They avoided passengers most of the time.

Ưu: the plane didn't crash.

Khuyết điểm: honesty. 29 minute flight took 3 hours. first they blamed it on waiting for luggage, then they likely realized there were no connecting fllights, so that excuse didn't work, then they were 'closing the cargo doors' for 45 minutes, then they had to de-ice as the plane had now sat for 4 hours instead of 45 minutes, had it left on time.

Ưu: I always have a consistently good experience on Delta. Everything was great.

Ưu: Everything was on time and ran smoothly. The seats seem to have more room than most airlines. They were generous with drinks and snacks

Ưu: Delay of check in with upgrade

Ưu: Great seat, cabin crew was fine.

Khuyết điểm: Too much confusion trying to just find a shower in the lounge

Ưu: Everything

Khuyết điểm: Connection time at Narita is too long

Ưu: Crew was professional and friendly

Khuyết điểm: Continuous improvement

Ưu: Crew nailed it. Came by not just for food and drinks but also frequently enough to collect trash/plates/empty cups.

Khuyết điểm: Refueling took over an hour.

Khuyết điểm: Hopefully upgrade on monitors (touch screen was not working),

Ưu: Got here early!

Ưu: Crew was professional and friendly

Khuyết điểm: Continuous improvement

Ưu: Everything

Khuyết điểm: Connection time at Narita is too long

Khuyết điểm: The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.

Ưu: 33" seats

Khuyết điểm: nothing

Ưu: Wonderful hospitality, excellent service!! Clean, well thought meal service.

Khuyết điểm: Hoping that this will continue!!

Ưu: The crew was awesome! The steward was engaging and made us all laugh and feel comfortable for a short flight when he didn’t have to. He had a great sense of humor and gave the kids cookies and wings. Something I haven’t seen in many years. He and the pilots were great!

Khuyết điểm: Nothing.

Ưu: Great crew. Old plane but comfy

Ưu: How ferindly they where get on airplane and caring they where the hold time on the flight

Khuyết điểm: They bathroom up front airplane should be first class and back airplane have there bathrooms

Ưu: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Khuyết điểm: Communication

Ưu: Crew was professional and friendly

Khuyết điểm: Continuous improvement

Ưu: I like the spirit of Christmas in some of the staff.

Khuyết điểm: Board people by section instead of a madsive line.

Ưu: None

Khuyết điểm: Crew was not very helpful

Khuyết điểm: A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore

Ưu: Perfect

Khuyết điểm: Perfect

Ưu: Korean Air is the best. Hands down.

Khuyết điểm: Movie selection was poor.

Ưu: Everything was great!

Khuyết điểm: Some announcements were only made in Korean. Would have been nice to have it in English for international flight.

Ưu: Everything

Khuyết điểm: Nothing

Khuyết điểm: Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class.

Ưu: Good seats. Crew was not very hospitable. They went by with water and didn’t give us any. We upgraded for the complementary cocktails and my husband didn’t even get a chance to get one.

Khuyết điểm: More attention especially for the upgraded seats that offer complementary things. We got better service in our economy seats on the way to LA. I wouldn’t pay extra to upgrade again.

Ưu: Crew was great

Khuyết điểm: Lots of screaming children. Not much to be done about that.

Khuyết điểm: Hopefully upgrade on monitors (touch screen was not working),

Ưu: Delayed boarding but made up for lost time in the air

Khuyết điểm: Delayed boarding

Ưu: Good Crew. Landing was very smooth

Khuyết điểm: line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!

Ưu: That it got me where I needed to go.

Khuyết điểm: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.

Ưu: Crew was great

Khuyết điểm: Lots of screaming children. Not much to be done about that.

Ưu: Crew was quick to help.

Khuyết điểm: long flight -- 2nd cup of coffee

Ưu: price great; direct flight;

Khuyết điểm: cramped

Ưu: That it got me where I needed to go.

Khuyết điểm: The crew, the food, the tv capability, the amenities. Overall it was the worst international flight I have ever been on. They confiscated my unopened beer I purchased after security point. They had me assigned to a wrong seat, so I had to fight my way 20 rows up as people are filing into their seats. The hot towel to clean your hands was dry and cold. The roll was hard as a rock and cold. The crew was rude and unapproachable. It took almost 3 hours to get them to reset my tv and when she finally did it glitched the whole time I tried watching it. The croissant was literally cooked to the paper and had to rip apart Croissant to get the paper off. They didn't serve the cocktail as promised. It was a pretty poor performance on all levels, and if this survey truly means anything, I hope this gets remedied.