Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ New York
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Mùa thấp điểm
|Tháng Mười một||Thời điểm tốt nhất để tránh đám đông với mức giá trung bình giảm 6%.|
Mùa cao điểm
|Tháng Mười hai||Thời gian bay phổ biến nhất với mức giá tăng trung bình 11%.|
Giá trung bình cho khứ hồi
|19.941.556 ₫||(giá trung bình cho 2 tuần qua)|
Giá tốt cho khứ hồi
|18.508.054 ₫||trở xuống|
Giá tốt cho một chiều
|10.047.170 ₫||trở xuống|
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 21h 55m
Vé rẻ nhất đến Việt Nam từ New York được tìm thấy trong 72 giờ qua là vé một chiều với giá 10.354.349 ₫ và vé khứ hồi với giá 16.705.016 ₫. Đường bay phổ biến nhất là từ từ New York đến TP. Hồ Chí Minh và giá vé khứ hồi rẻ nhất cho đường bay này trong 72 giờ qua là 10.354.349 ₫.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Khuyết điểm: "The Entertainment screen could have been larger."
Khuyết điểm: "More movie choices. More substantial second meal."
Ưu: "The crew and food both are amazing."
Khuyết điểm: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."
Ưu: "Food was amazing and stewardess courtesy to passengers."
Ưu: "crew was professional, attentive and polite"
Ưu: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."
Ưu: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Khuyết điểm: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."
Ưu: "Food was great"
Khuyết điểm: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ưu: "Kind people, quality service. Very helpful. On time."
Khuyết điểm: "Had trouble hearing instructions from flight crew since volume of the speakers was low."
Ưu: "While many other airlines are cutting down on their service quality and amount of food on their flights, Japan Airlines has done the reverse: offer excellent food and great service at every tier, including economy. We took a flight from NY to Tokyo and felt like it was one of the best long haul flights we have taken."
Ưu: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Khuyết điểm: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."
Ưu: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Khuyết điểm: "Nothing."
Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."
Ưu: "Polite friendly and attentive Staff. From checking in to inflight."
Ưu: "JAL is great!"
Khuyết điểm: "Cold food"
Khuyết điểm: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."
Ưu: "The staff were awesome. The facilities were good."
Ưu: "Nice staff."
Khuyết điểm: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."
Ưu: "Service and staff was good"
Khuyết điểm: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"
Khuyết điểm: "Flight was delayed by 3 hours!! No info was given why until we got on the plane. We did not know if the flight was going to get cancelled and if we need to make other arrangements."
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Khuyết điểm: "more movie options!"
Ưu: "The service was great. Food was delicious,"
Khuyết điểm: "It was a bit too warm in the aircraft."
Ưu: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Khuyết điểm: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."
Ưu: "Clean and nice staff"
Khuyết điểm: "Seats separated from my friend for 14hrs."
Ưu: "Awesome experience, nothing like any other. Will fly again."
Ưu: "super comfortable seats, great food, huge monitor, non stop service for the 13 hours plus JFK-hnd new flight"
Khuyết điểm: "Aisle seats not very private, remote control not intuitive to use"
Ưu: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Ưu: "The food was excellent and the stewardesses were extremely attentive and helpful."
Ưu: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Khuyết điểm: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Food served was actually pretty good."
Khuyết điểm: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."
Ưu: "Good in flight entertainment options. Great food and plenty of it. Service was top notch. No complaints."
Ưu: "Airline crew was super nice and helpful, attentive, and the plane was very clean."
Ưu: "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
Khuyết điểm: "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."
Ưu: "If I needed anything, they were on top of it. The food was very good for airplane food."
Khuyết điểm: "They kept the cabin a little warm, and at 6' 4" the seats are a bit small."
Ưu: "The food (Japanese) clearly was a league of its own. Service was prompt, attentive yet discreet."
Khuyết điểm: "Selection of video entertainment could be increased and improved."
Ưu: "Cabin attendants were nice. I got sore throat so I asked some items, like water or candies. Then they served me them nicely."
Ưu: "Dreamliner 787! Great staff. Efficient. Good food."
Khuyết điểm: "Nothing"
Ưu: "The attention of the flight crew to all passengers. The on time boarding, departure & arrival is top notch."
Khuyết điểm: "None."
Ưu: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Khuyết điểm: "2nd meal, some sort of a rice seafood mixture"
Khuyết điểm: "The movie selection, my electrical outlet didn't work and they took my phone away from me to charge it in economy plus but did not allow me to come with my phone. The food wasn't very good either."
Khuyết điểm: "Late boarding"
Ưu: "Good and polite crew"
Khuyết điểm: "Business class cabin very mediocre for a state of the art latestBoeing plane"
Ưu: "This complaint is more targeted at American Airlines, which handled the New York Washington leg of the trip. They provided free food such as sandwiches and drinks at the gate due to the 2 hour delay."
Khuyết điểm: "Red eye flight delayed for 2 hours. Then delayed another hour on the runway. No in-flight enternmaint, which would have made it bearable. Descent into Washington Reagan National freaked me out because the plane was flying eratically while being so close to the ground and recognizable landmarks."
Ưu: "Clean and service was excellent!"
Khuyết điểm: "Nothing special"
Khuyết điểm: "Air temperature was super hot and uncomfortable."
Ưu: "Very friendly and attentive cabin crew. They were all very helpful and came by repeatedly to ask if we need anything throughout the flight."
Khuyết điểm: "Nothing really not to like."
Ưu: "Fast check in. Awesome flight attendant on United and All Nippon Air. Flight on ANA has awesome service."
Khuyết điểm: "I was not aware that I flew in Narita and flew out of another airport."
Khuyết điểm: "I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again."
Ưu: "Food, seat comfort, service"
Khuyết điểm: "Very uncomfortable seat. A bit rude flight attendant."
Ưu: "The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink."
Khuyết điểm: "More variety of options for the vegan meals..."
Khuyết điểm: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Ưu: "Seat not comfortable crew was amazing"
Khuyết điểm: "Comfort in seat"
Ưu: "Speeding of departure after boarding"
Khuyết điểm: "Flight delayed again. Flight was delayed due to “preparations “ but the plane was at the gate for 3 hours before boarding. Did not make sense. Flight was warm in the plane."
Khuyết điểm: "Old Aircraft Interior, could be more comfortable"
Ưu: "Logjam Manila traffic, confusion at MNL, late for check in, but staff got me on the plane. Then my suitcase was busted open at Chicago O'Hare on the conveyor belt and ANA issued me a replacement on the spot. Two problems [ not their fault ] handled beautifully. ANA is truly amazing. Thank You !!"
Ưu: "Very friendly and caring"
Khuyết điểm: "i can not think of anything. Great crew Great experience"
Ưu: "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
Khuyết điểm: "The food and the drink selection."
Ưu: "All crew are so kind.Great services."
Ưu: "Service, crew, punctuality, plane, seats"
Khuyết điểm: "Food, cold coffee and tea."
Ưu: "One of the best service! Thank you!"
Ưu: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Ưu: "Never take it"
Ưu: "More movies choices is better and I had asked to get seat comfortable, yes the boarding crew staff made it. Thank you."
Khuyết điểm: "Movies and musics more variables from all over the world."
Ưu: "Food and entertainment has to be better."
Khuyết điểm: "In Chicago, the flight was delayed for almost 4 hours which in turn made us miss our connecting flight to Jakarta. Then next flight available flight to Jakarta was 24 hours later."
Ưu: "I enjoy ANA and choose to fly with them, normally a good flight"
Khuyết điểm: "All our issues were another passenger, not ANA’s fault"
Ưu: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."
Ưu: "Boarding was easy and efficient. Crew was tirelessly courteous and respectful. The entertainment system had a good selection, but I've seen better. The food and drink service was excellent. Seats had charging jackass for phones. I'd fly with them again"
Khuyết điểm: "Internet was more expensive than it should be"
Ưu: "Easy checking process. Friendly staff"
Khuyết điểm: "Nothing."
Ưu: "Comfort was good"
Khuyết điểm: "Drinks and refreshments given in meager amounts by stewardess like it was being rationed Choice and scope of movies was poor and narrow"
Ưu: "It was short."
Khuyết điểm: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."
Ưu: "The attendants are all courteous and respectful."
Ưu: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Khuyết điểm: "There was nothing I disliked."
Khuyết điểm: "The flight left late and it was extremely hot in the cabin. It was a good thing that our connecting flight was a couple of doors down or we would not have made it, we sat on the runway waiting for our turn"
Ưu: "Wonderful service"
Khuyết điểm: "Food was on the very bland side"
Ưu: "Very good experience with ANA."
Khuyết điểm: "None"
Khuyết điểm: "The seat in this airplane was downright uncomfortable."
Ưu: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ưu: "The staff was so friendly, attentive, helpful and pleasant!"
Khuyết điểm: "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."
Ưu: "lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees."
Khuyết điểm: "Cabin is bit old, seats don't recline enough, smells musty."
Ưu: "Customer service and food!"
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Khuyết điểm: "crew not able to understand English"
Khuyết điểm: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
Ưu: "ANA has great service, because they staff trip you very well. Everyone worry that you have a great experience, before and during flight."
Khuyết điểm: "They refused to board because the united dis not allocate the flight date and ANA check in counter did not help to coordinate."
Ưu: "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
Khuyết điểm: "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."
Ưu: "I liked the plane! Beautiful and new, the Boeing 787 Dreamliner was a pleasure to ride in. Staff was as pleasant and helpful as they always are on ANA and despite the long delay due to an engine repair, the ANA staff conducted themselves incredibly professionally."
Khuyết điểm: "It wasn't such a bad experience for me but the plane did have a mechanical failure and the part was not in stock in Cambodia so had to be flown in. That resulted in a 24 hour delay. The ANA staff were excellent and did take care of us well."
Ưu: "As expected from the Japanese, super polite snd patient."
Khuyết điểm: "If I was going to pick on something, it would be the English announcements which were somewhat difficult to understand."
Ưu: "I liked my aisle seat. The plane was clean. Crew professional. Temperature comfortable. Pillow, blankets, and headphones given."
Khuyết điểm: "No instructions on how to use the remote for the television."
Ưu: "The plane they used was B-787"
Khuyết điểm: "There was no entertainment flight system. The seats were also skimpy as it was a domestic flight"
Ưu: "Crew great as always. Bulkhead seating very good for economy class.Has improved."
Khuyết điểm: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."
Ưu: "Fast flight"
Khuyết điểm: "N/A"
Ưu: "Amazing crew, very nice and helpful."
Ưu: "The staff was amazing"
Ưu: "The help desk employees who helped me rebook my flight."
Khuyết điểm: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Ưu: "Friendly service and not a super crowded plane."
Khuyết điểm: "In-seat entertainment was not working for me, and boarding process could be drastically improved."
Khuyết điểm: "The person next to me had a distinct body odor."
Ưu: "Always love the SIA business product on long haul."
Khuyết điểm: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Khuyết điểm: "Great Airline. Great staff and service. Good food and drink."
Ưu: "The crew was amazing. The seat were uncomfortable"
Khuyết điểm: "Food could have been better."
Ưu: "The crews on board were amazing!"
Khuyết điểm: "The service from the ground staffs are not as good a the crews onboard."
Khuyết điểm: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."
Ưu: "Boarding. Timely departure"
Khuyết điểm: "Entertainment selection."
Ưu: "Service was excellent, always with a smile."
Ưu: "excellent - comfy plane, great service, excellent stuff."
Ưu: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Khuyết điểm: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."
Ưu: "Everything else"
Khuyết điểm: "Food was less than marginal"
Ưu: "The service was excellent start to finish. I found the movie selection to be excellent on the plane and the food was tasty and above average for airline food, and the seats were comfortable."
Ưu: "Space in economy seat was good. Huge selection of movies. Food was tasty. On flights to Frankfurt, Singapore Airlines may want to keep more sparkling water in stock, as Europeans prefer this to still water."
Khuyết điểm: "There was a smell in the plane when I first arrived like vomit. It may have been the cleaning supplies."
Ưu: "The crew was very nice and professional and the amenities were top notch."
Khuyết điểm: "There wasn't enough leg room. My knees touched the chair in front of me the whole time."
Ưu: "The trip was horrible we have to sit separately three places."
Khuyết điểm: "The desserts. The bun."
Ưu: "Very organized"
Khuyết điểm: "Seats could be a bit more comfortable in premium economy"
Ưu: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Ưu: "I was inpressed"
Ưu: "The flight attendants were amazing."
Ưu: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Khuyết điểm: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Khuyết điểm: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Ưu: "There was nothing to complain about..a very friendly staff, departure on time !"
Khuyết điểm: "No newspapers and magazines on board !"
Ưu: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Ưu: "The crew of ladies and men where so very gracious and courtly, both to the passengers and each other. My wife and I both took note that the flight attendants were "First Class" with emphasis on class. Exceptionally well groomed, but also conveyed genuine concern and helpfulness and at the same time, real workers, energetic and perky. We are bragging to all our friends about the uplifting cultural demeanor of Singapore Airlines. They should all get a pay raise. I will always remember their wonderful service when thinking about our trip to Frankfurt, Germany. Robert"
Ưu: "Service from Singapore airlines"
Ưu: "Comfort Great book the cook meal choices Restful Attentive service"
Khuyết điểm: "What’s there not to like about SQ"
Ưu: "Liked almost everything: newspapers, menu card, mini-toiletries bag, hot towel, food choice, ice cream, entertainment options, head sets provided (better quality than US airlines), lavatories kept clean and with less waiting time, number and friendliness of flight staff."
Khuyết điểm: "What I did not like: Boarding was slower than expected. Large plane = longer boarding time."
Ưu: "Crew was great. Food not bad for airline food . It was clean."
Ưu: "The service, seats, food, drinks and bed!"
Ưu: "they even addressed me by name"
Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ưu: "FOOD, ADVANCE SEATING & JETWAY TO UPPER DECK"
Khuyết điểm: "SMALL SPACE FOR FEET IN BUS. CLASS AND HEAD REST NOT THE MOST COMFORTABLE"
Ưu: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Khuyết điểm: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Ưu: "everything, excellent job"
Ưu: "My luggage was lost, due to an error of another airline. but singapore air took care of it and made sure i got the luggage in Germany - even though it involved bringing it to me to remote location 2.5 hour drive from frankfurt. free of charge. Thanks Singapore airlines!"
Ưu: "From the beginning until the end the service, the vibe, the flight itself was amazing. I don't know any other airline I flew with so far that hosted me and all other flyers better. At any time I was supported by the staff and even if it was busy they constantly had a kindness and smile in their face. I don't fly with any other airline on long distance flights! It was clean and neat on top at any time. I love flying with Singapore airlines. I feel safe and in good hands all around. This is how service should be at any airline! It is never less good but a constant since years! Thank you"
Khuyết điểm: "There is nothing I did not like."
Ưu: "The food, the seating, the upgrade, the very polite and attentive staff. I thanked them, and for that, they gave me a hand written note and a set of cards. So sweet. Totally worth it to fly Singapore."
Khuyết điểm: "I didn't like how Vayasan and Singapore airlines telephone check in both claimed they could not upgrade. It was part of the policy/seating I bought. They were wrong, the airlines at San Francisco airport did it without blinking, after checking my visa status."
Ưu: "Singapore air has amongst the best service out of all airlines."
Ưu: "Fast boarding and crew"
Khuyết điểm: "Food was terrible even for plane food was unacceptable the headphones jacks are all half way working u have to wiggle the end to make it work the chairs are very stiff and uncomfortable next time looking for another airline"
Ưu: "The checkin was straight forward. The staff were very pleasant as always. The entertainment system worked."
Khuyết điểm: "It was an 8 our overnight flight to another time zone where we had a full day ahead of us so we needed all the sleep we could get but instead we were fed around midnight. Lights went out for about two hours, it seemed, before we were told to put our chairs upright for the person behind us so they could serve another meal. We arrived about 10am completely shattered."
Ưu: "On my flight back I got to sit in premier economy and that was amazing !! I want to fly like that all the time! The leg room and space was perfect. The comfort of the chairs recline and foot rest that raised up was great. The big tray table that tucked away was nice. And side pockets for your stuff was great. The comfort of the bigger seats was just excellent and they looked newer. On my flight back from Frankfurt to NYC that was the best flight I ever have taken."
Khuyết điểm: "The only thing was the food wasn't the best. But I did have Ice cream and that was good. The rice was good and beverages was good. The rest wasn't the best."
Ưu: "Had to get new boarding passes at JFK eventhough issued passes at Rochester without gate numbers but was then able to check that my bags were transferred to SIA."
Khuyết điểm: "I could not select a seat on JetBlue. Indian vegetarian food was mainly rice and potaoes and bread, not much protein like paneer or egg for the non-vegans like me."
Ưu: "Everything was amazing. Best flight I've ever been on!"
Ưu: "Outstanding crew! Super attentive in my section.. I had seat 43E."
Khuyết điểm: "Seat was a little tight for me, but not bad... I'm 6"2 and 185 lbs"
Khuyết điểm: "I was not happy with the meal. The taste and appearance are not satisfactory"
Khuyết điểm: "Seats"
Ưu: "The whole experience was amazing. For a long flight, I was expecting to be miserable. But I was oddly satisfied. From the nice spacious seats, the the smorgasbord of food (never been fed so much on an airplane) to the excellent staff service I was impressed. Even the bathrooms were clean!"
Khuyết điểm: "I wish I could’ve chosen to have my meal later. I didn’t ask but it would be nice to have that option since I wanted to sleep when they handed out dinner."
Ưu: "Crew friendly and courteous as always, plane had more legroom than most, entertainment tech was top-notch, and of course, EVA always has great food."
Ưu: "Crew and efficiency of them"
Khuyết điểm: "Their policy regarding check in luggages and carryon luggage wright limit policy"
Ưu: "There was so much good food."
Ưu: "Comfortable seat with good storage and lavatories are clean and big."
Khuyết điểm: "Seat space is too small. When serving drink and food, the crew put drinks tray above my head ,and passing food to other passenger right on top of my foods, I have to stop to eat . EVA Crews need to be train, learn how to more respectful, more professional...."
Ưu: "On time."
Khuyết điểm: "Little chilly in cabin"
Ưu: "I enjoy visiting Japan. I love the cultural, the foods, the people, Museums, and architecture. I came specifically to celebrate my 65th birthday by climbing Mt. Fuji."
Ưu: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Khuyết điểm: "Everything was great."
Ưu: "Flew with EVA 16 years ago to Hanoi, Vietnam and again in 2018 to Hanoi, via Taipei. Very professional, attentive, good food, little amenities that make a difference in the overall experience of traveling. Very clean bathrooms, even after a 16-1/2 hour flight to Taipei it was still clean at the end of the trip. Food was good and plentiful, wine, spirits, beer, and non-alcoholic beverages offered. Came around at least three times on the leg to Taipei with food and water and when I wanted more water they gladly made sure I stayed hydrated on such a long flight."
Khuyết điểm: "I"
Ưu: "Mom got the flight but hearing good things about Eva Air, I can't wait to try!"
Ưu: "I’m a frequent traveler and there is usually always a long wait when calling any airline customer service number. This is my first time flying EVA so I had several questions. I called 3 times in one week and was surprised that all my calls were answered within one minute. Well done!!!"
Khuyết điểm: "I gave the representative my TSA pre approval information but found out later at the security check point they don’t participate in this program."
Ưu: "Everything’s is good"
Ưu: "very clean and tidy washroom. smiles on attendant's face."
Khuyết điểm: "30 minutes delayed in boarding, 35 minutes late in arrival."
Khuyết điểm: "Entertainment system not functional. Food was terrible."
Ưu: "Food & entertainment"
Khuyết điểm: "Some stewardess spoke English to fast & I don’t understand."
Khuyết điểm: "Small seats no leg room. Asked 2 times for a drink and it never came two times"
Ưu: "Their performance were great!"
Khuyết điểm: "No bad experience encountered. Everything went smooth."
Ưu: "We were fed plenty of times, snacks and drinks always available, the crew was very kind and accommodating. They even had a vegetarian entree available for me!"
Ưu: "Friendly flight attendants, efficient boarding, great selection of games and movies for IFE, good food. Totally satisfactory."
Khuyết điểm: "I think they are unfortunately discontinuing the daytime departure JFK-TPE. Too bad as the combination of nonstop flight and evening arrival minimizes jet lag for me."
Ưu: "Crew is nice and very accommodatingw, but food is not the same as it used to be ( this is my 3rd booking for Eva air) it’s not comfortable the space between roll a very tight)"
Khuyết điểm: "Food, accommodation,"
Ưu: "Service is excellent"
Ưu: "Ok food. Snacks were good. Crew was kind and professional. I would fly EVA again"
Khuyết điểm: "As with any flight there could be more leg room. I had a large man behind me and I felt bad putting my seat back because of his legs."
Ưu: "On time flights, great crew, efficient service, great price"
Khuyết điểm: "More varieties of food choices"
Ưu: "flight is on time. you can pre check. crew is helpful. amenities are there. one of the best long flights i had."
Ưu: "Overall good"
Khuyết điểm: "Cool"
Ưu: "Plane was clean, blanket and pillow comfortable, attention during scheduled meal and snack services good"
Khuyết điểm: "Food a step down from what it was during last flight a few years ago. Movie selection meager. Flight attendants could make a few more rounds to check passenger needs."
Ưu: "Many options in entertainment pkg Food very tasty, many offerings of water by in-flight cree"
Khuyết điểm: "Leg room cramped It would be nice if coughing passengers were offered a mask and throat lozenges"
Ưu: "The best I was ever treated in economy class. New equipment less than-year-old 777 300. nice flight attendants that seem to be concerned about your comfort.The food was actually decent and legroom for this 15 hour flight. American flag carriers watch out.learn from your nationalist Chinese masters"
Khuyết điểm: "Our first leg of the trip started at JFK with a one year old 777 300, economy was 3-3-3 seating arrangement The second leg from Taipei to BKK was a 3-4-3 seating arrangement on a one month young 777 that was certainly not as desirable"
Ưu: "The service at the counter in JFK. I think the guy's name was Darren (not sure on the spelling) - great service. The EVA plane staff was well trained and accommodating."
Ưu: "The flight left and arrive on time. The crew pleasant, the food great and the choice of what to drink was a nice selection. Liked the tracking map of the flight. Would fly with them again if I was going to their locations. Four of us booked at the same time and at least their paired us next to each other."
Khuyết điểm: "Going from one gate to another and having to re-enter, take shoes off etc and there was a long line. Bring your own headphones, they were like $20 a piece."
Ưu: "helpful staff at check in in jfk airport. flights were not too crowded. only one stop to final destination."
Khuyết điểm: "delay for more than one hour from jfk airport"
Khuyết điểm: "there's not much choices in the tv shows.. there's none like my favorites reruns of Friends and law & order episodes. and more hollywood movies pls evenntho old"
Khuyết điểm: "Space beneath seat in front, where you put a backpack and such, was very, very small - smaller than other airlines"
Ưu: "excellent staff, and care for the passengers. definitely the best airline i have ever flight with."
Ưu: "Flight arrived earlier!"
Khuyết điểm: "None"
Ưu: "The customer service the lrg room very spacious and tge cleanliness superb"
Khuyết điểm: "30 up seats to tight for a heavy passenger"
Ưu: "Excellent pilots! We met a very tough weather when we took off from Taipei 4/21/17 8pm. I thought it was the end of my life! Prayers, competent pilots, and dependable plane had saved us. To God be the glory!"
Khuyết điểm: "I was requested to wait for a space for my carry on luggage which is fine. I waited for the FA to tell me where to put it and I placed it myself where she asked me to. Few minutes later, she asked me to move my luggage and to place it to another overhead cabin because she said It's "heavy." I followed the standard size and weight for carry on luggage. Another passenger helped me instead. No place to rest our feet."
Ưu: "customer service was superb. very polite staff. amenities made one feel comfortable during the entire flight. food and entertainment was great."
Ưu: "Taste is good"
Khuyết điểm: "Not much choices, service is awful"
Ưu: "Everything was great except that the cabin temperature was too cold. But not a major problem. This was my first EVA flight, and I thought it was great."
Ưu: "The crew are very helpful esp. to us who are senior citiizren"
Ưu: "The crow, the comfort, timing"
Khuyết điểm: "Chack in is slow, online services like ordering a kosher meal isnt avaliable, reserving a seat isnt really available only 24 h before departure"
Khuyết điểm: "Very shock during flight."
Ưu: "The flight attendants were very nice."
Khuyết điểm: "It's unpleasant to ride on a plane for 17 hours."
Ưu: "The price was less."
Khuyết điểm: "Not very comfortable."
Ưu: "Great service, comfy flight, free in-flight entertainment, good food"
Khuyết điểm: "I don't understand why I can't use my own headphones in the headphone jack attached to the built-in monitors. I was in the middle of a movie in the last 30 minutes of the flight and we were asked to turn in our EVA-provided headsets, which was fine. Since the movie was still playing, I plugged in my own and was promptly asked to remove them. This rule seems a little ridiculous."
Khuyết điểm: "Best service"
Ưu: "The crew was amazing. Food was great. Clean bathrooms. Great entertainment."
Khuyết điểm: "We had our passports and boarding passes checked five times in the course of 2 minutes by five different people one after the next. My cabin luggage was searched right before boarding. I appreciate the need for security, but that was excessive and unnecessary. In the peak of the Corona virus craze, the security made all passengers take off shoes and walk without any protection. This is not Qatar Airways doing - New York JFK security B S, but I am sure airways companies have some say to change it."
Ưu: "Excellent crew. Very good food. Comfortable seats."
Ưu: "The 1-hour complimentary wifi."
Khuyết điểm: "Hope they had the immigration/arrival card on the airplane."
Khuyết điểm: "Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service."
Ưu: "The crew provide good service but personally i did not like the food that could be lot better."
Ưu: "The customer service was amazing. Air hostesses were very courteous, friendly and helpful."
Khuyết điểm: "Seats were too small to sit comfortably on a long flight I wish Qatar had better seats for long journey and had advanced entertainment system."
Ưu: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Khuyết điểm: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"
Khuyết điểm: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Ưu: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Ưu: "Amenities like, Tooth Paste, Brush and Headphones."
Khuyết điểm: "Liquor and Wines needs Varieties."
Khuyết điểm: "Seat comfort"
Khuyết điểm: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"
Ưu: "Crew was good and helpful. Food was good. Seats were comfortable."
Khuyết điểm: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."
Ưu: "Attentive crew. Good selection of meals excellent wines"
Ưu: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Khuyết điểm: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."
Ưu: "Qatar is impressive. The airbus was incredible."
Khuyết điểm: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."
Ưu: "The service was great and was on time"
Khuyết điểm: "The service and was"
Ưu: "Best business class I have ever been on. Better than most First class."
Ưu: "Went out of their way to be helpful"
Ưu: "The service is Top Knotch!!!"
Khuyết điểm: "Wasn’t much music to choose from..."
Khuyết điểm: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Ưu: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Ưu: "Service, attentiveness, food."
Khuyết điểm: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"
Ưu: "Good service!! Good food!! Great staff!!"
Khuyết điểm: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."
Ưu: "Great hospitality"
Ưu: "service, food and cleanness"
Ưu: "Would be very happy to fly again on qatar if options for Indian food menu is increased"
Ưu: "It's was good"
Khuyết điểm: "The plane from Qatar to Nairobi new modern plane needed"
Ưu: "The Qatar Airways price."
Ưu: "Worst customer service"
Ưu: "Food is good"
Khuyết điểm: "Economy seat"
Ưu: "Qatar has one of the best service in the world"
Khuyết điểm: "Nothing that I ca th think off"
Ưu: "Professional courteous friendly and communicative"
Ưu: "If we had arrived on time everything would have been perfect. However I did not arrive in Johannesburg because a flight delay (even though our flight was set to let ontime) caused probably 40 people to miss their connections. To their credit, Qatar Airways did find accommodations for us and gave us food vouchers. Otherwise it'd be a zero rating."
Khuyết điểm: "Boarding took far too long and caused us to be an hour late. Because of this, I am missing out on events scheduled in South Africa. This is very upsetting and it appears that Qatar Airways is too slow with boarding, there was no explanation given for why it took so incredibly long to board."
Khuyết điểm: "It's been more than 50 hours and I still haven't received both of my checked in luggage"
Ưu: "Quite journey"
Khuyết điểm: "Okay"
Ưu: "The professionalism of the staff"
Khuyết điểm: "No comment"
Khuyết điểm: "- Airline changed flight and offered little forewarning for what was a material change (from 1 hour transit time to 9 hours) - Boarding process was inordinately slow with little attempt to move this along quickly - Service was halting at best"
Khuyết điểm: "Food"
Ưu: "Everyone on duty!!"
Ưu: "The crew were nice"
Khuyết điểm: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"
Khuyết điểm: "Ran out of meal options in both flights"
Ưu: "Price and schedule"
Khuyết điểm: "Food. Waiting place at Qatar airport. Arabian crew on board due to their non- friendly attitude."
Khuyết điểm: "Seats, unfriendly crew members, worst food "Hindu meal""
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ New York
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