Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Baltimore
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 27h 15m
Vé rẻ nhất đến Việt Nam từ Baltimore được tìm thấy trong 72 giờ qua là vé một chiều với giá 14.167.243 ₫ và vé khứ hồi với giá 21.285.418 ₫. Đường bay phổ biến nhất là từ từ Baltimore đến Hà Nội và giá vé khứ hồi rẻ nhất cho đường bay này trong 72 giờ qua là 14.167.243 ₫.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "Very friendly and accommodating crew."
Ưu: "The cabin crew was excellent -- friendly, always helpful, energetic."
Khuyết điểm: "We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights."
Ưu: "Crew was very polite. Great food and service."
Ưu: "The crew amazing. Food was great"
Khuyết điểm: "Nothing"
Ưu: "Crew was attentive and informative of delays"
Khuyết điểm: "This was American Airlines .. my Bags came out late even though i was in Biz Class"
Ưu: "I think Japan Airlines is the best airline."
Ưu: "The crew was super friendly."
Ưu: "Crew was very nice and did a great job. Comfy seat. Smooth flight!"
Khuyết điểm: "Air on the plane was stuffy"
Ưu: "Two choices of meal and friendlier staff. Props to JAL."
Ưu: "Perfect in all aspects. Will use them again for all my flights."
Ưu: "Service was very goood"
Khuyết điểm: "Food was not great and entertainment was average"
Ưu: "Food was amazing. But Yoshinoya wasn't a good idea, I do not eat beef."
Khuyết điểm: "Tickets were in the wrong name and the company that issued them refused to fix the problem. I ended up buying a second ticket directly from the airlines."
Ưu: "Great crew! Easy transfer. Handled our luggage very well! Will fly again. Food was good!"
Khuyết điểm: "More movie options would have been nice."
Khuyết điểm: "seat was uncomfortable (cushion very hard)"
Ưu: "The food and movies"
Khuyết điểm: "The bitchass mofo next to me who took up two seats and STILL kept touchin my feet. Fuckin weirdo man. JA is a good airline, but clowns like that guy ruin the whole flight."
Ưu: "Very friendly and polite. Very helpful and on time."
Ưu: "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
Khuyết điểm: "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."
Ưu: "Comfortable business class seat. Flight was on time. That’s what I wanted."
Ưu: "Service and airplane are the best!"
Ưu: "customer service spoke English"
Khuyết điểm: "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"
Khuyết điểm: "BA flight with poorer screens and food than JAL"
Ưu: "Service and staff was good"
Khuyết điểm: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"
Ưu: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Khuyết điểm: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."
Ưu: "As usual A1 service all the way!"
Ưu: "Comfortable and service was pleasant"
Khuyết điểm: "Like all of it except lack of vegetarian option for food"
Ưu: "Each seat had their own screens, and there was a small footrest available for each seat."
Khuyết điểm: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Ưu: "Friendly crew members and prompt service."
Khuyết điểm: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."
Khuyết điểm: "The father next to me that spilled two drinks on me. I didn't even get an apology. Beyond sold out plane too..."
Ưu: "everything was perfect!!"
Ưu: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Ưu: "service is great!"
Khuyết điểm: "nothing"
Ưu: "Except for the tightly packed seating in economy class, everything else was beyond excellent. And even that was better than some US domestic flights. Large selection of Hollywood movies, gratis."
Khuyết điểm: "I laughed at the Brace For Impact illustration on the safety card. It was not possible for me to double over with my arms under my thighs. The seat ahead was too close. The headphones produced tinny sound, and the two-pronged plug precluded using my own."
Ưu: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Khuyết điểm: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Ưu: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Khuyết điểm: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."
Khuyết điểm: "None"
Ưu: "This flight was just pretty routine."
Khuyết điểm: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."
Ưu: "excellent seat space, friendly flight attendants, would fly with JAL again."
Ưu: "Absolutely loved the flight. The flight staff was among the best I have flown with. In terms of service I could not have asked for any better. The seats were super comfortable with a great entertainment system/large screen. The layout essentially gave you a nearly private suite. The doos service was impeccable. The lavatories spotless, along with those cool Japanese bidets...first one I've seen on a plane. Overall, I loved the experience."
Khuyết điểm: "Remarkably the one issue on this wonderful business class seat was a limited area of storage for small items, most significantly a lack of a pocket for a cell phone by the USB port. Also the armrest didn't rise when the seat was in upright mode."
Ưu: "Service was especially good. Very professional."
Khuyết điểm: "Nothing"
Ưu: "The whole service was great. And the airplane arriving on time."
Ưu: "My seat and my son's seat were booked apart on the both flights. So I requested the representatives at the check in counters at both airports to change our seats so that we could seat next each other. They were willing to help us out and we got the great seats. They had to ask other customers to help this out, too. In the airplanes, the flight attendants were extremely helpful and friendly when we asked them questions and favors, with nice smiles and calm quiet voices. No wonder the atmosphere was very relaxing and quiet during the both flights. The leg room was roomier and the facilities were newer. When I saw three pilots bowed to the customers before getting into the airplane, I felt they were very professional and ready for their jobs."
Khuyết điểm: "Some food items were too Japanese. Dried Natto snack was especially weird for my son."
Ưu: "The ground crew in HKG airport was really helpful."
Khuyết điểm: "I have been flying JAL from HK to Boston numerous times and by far my favourite (over Cathay and don't even need to mention United). However this past trip gave me a new perspective. Given it is a Japanese airline and all, it is normal for them to be Japanese-centric. We had an a-hole sitting in front of us at 51F during our flight to Narita and he was trying hard to argue with us in English, and even told us to move to another seat. When I had the flight attendant (her name is Sako on flight JL736 on Jul 26) over to discuss (in English) she went to the guy in front of us and started apologizing to him. For what??? She then came back to us speaking in Japanese and brushed the issue away. Sorry, no this was not acceptable, even though my fiance was okay with the situation."
Ưu: "Amazingly polite, smiling happy people. Respectful, it actually makes your day to deal with employees like this."
Khuyết điểm: "Nothing. Was great."
Ưu: "It seemed more spacious. Food was pretty good."
Ưu: "Almost everything"
Khuyết điểm: "Can't say because I was satisfied w/ my flight"
Ưu: "Foods are good, crews are good."
Ưu: "A quiet, quick and on time flight in a small plane with a competent crew - just as expected!"
Ưu: "Crew was friendly, eager to help. Flight arrived on time."
Khuyết điểm: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Khuyết điểm: "These are the friendliest and most helpful people in the business! They are my new go to from now on!"
Khuyết điểm: "Five delays and three gate changes are not cool"
Ưu: "Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty"
Khuyết điểm: "my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight"
Ưu: "Comfortable seat & nice crew."
Khuyết điểm: "Seat booking was not available when I booked on line. Ad some difficulty getting a seat next to my wife."
Ưu: "There was lots of leg room. Crew was nice."
Khuyết điểm: "One of our seats had a broken recliner button."
Ưu: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
Khuyết điểm: "Good"
Khuyết điểm: "The way they board the passengers"
Ưu: "The staff of ANA are so friendly and accommodating. When checking in, the woman at the counter moved me to a window seat from the middle, free of charge. They were very patient and helpful."
Khuyết điểm: "The food was a little strange, I had salmon and rice as “breakfast” with iceberg lettuce side salad. The pieces of salmon were little shreds with a funky taste. Not bad, but not what I wanted on a long red eye flight. Also I wish there’d been more Hollywood movie selections."
Ưu: "One of the best service! Thank you!"
Ưu: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."
Ưu: "Service was impeccable, as usual, from check-in to boarding. Crew was attentive and friendly."
Khuyết điểm: "Nice trip"
Ưu: "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."
Ưu: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Khuyết điểm: "Entertainment - didn't have to many movies I liked. Food was just ok. I enjoyed the soy sauce beef and rice the most."
Ưu: "Food, service"
Ưu: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Khuyết điểm: "Very limit kids entertainment"
Ưu: "Service was excellent. Crew did not accept tip. Food could be better."
Ưu: "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
Khuyết điểm: "No complain about the flight and the services."
Ưu: "The seats in business class are excellent. The staff is wonderful and very attentive. I'd fly ANA again especially on the 787."
Khuyết điểm: "The entertainment is pretty limited , and the food selection is limited for western food."
Khuyết điểm: "N/a"
Ưu: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."
Ưu: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Khuyết điểm: "nothing!!"
Ưu: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Khuyết điểm: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Ưu: "The staff is very nice."
Khuyết điểm: "The exonomy seats."
Ưu: "Overall excellent"
Ưu: "The crew has always been so polite, they seem like they are actually having a good time :) The planes have always been clean, and I've never seen a fellow passenger complaining."
Khuyết điểm: "While I've always had plenty to eat, I'm not always familiar with some offerings...but that's on me."
Ưu: "Comfortable seats, very friendly staff."
Ưu: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Ưu: "I like the nice and warm service from the crew"
Khuyết điểm: "Food can be more variable but overall its oke"
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "It was OK. Time was the same as Asiana and Korea Air."
Khuyết điểm: "I don't Japan airport."
Ưu: "Staff was very courtaeous .they were very polite and helpful.Hindu veg. food was nice."
Khuyết điểm: "Flight from Delhi toTokyo in plane leg space was not enough.But in other flight Tokyo to Sanfrancisco it was comfortable."
Ưu: "Great service"
Khuyết điểm: "Film selection is ok."
Ưu: "There were very entertaining channels availabe. Very few in English and non in my native language i.e. Urdu."
Khuyết điểm: "The food. Though it's Halal but very poor quality you should have to improve it."
Khuyết điểm: "N/a"
Khuyết điểm: "Pretzels"
Ưu: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Khuyết điểm: "Nothing in particular"
Khuyết điểm: "No foot rest=back pain"
Khuyết điểm: "Delayed flight an hour and a half"
Ưu: "leg room!"
Khuyết điểm: "Nippon kept the planes uncomfortably warm. Also, we were not in an exit row, but our seats still didn't recline."
Ưu: "ANA is always prompt, even when there are delays. The flight attendants are always kind and polite."
Khuyết điểm: "Today's flight was delayed and set back arrival by twenty minutes."
Ưu: "Modern planes Clean planes Great flight attendants Comfortable seats in economy"
Khuyết điểm: "I waited 20 minutes for my baggage to return"
Ưu: "overall clean and comfortable, service is great"
Ưu: "The crew we're super amazing. They made the ride comfortable! The captains are really awesome!! They made ride really smooth. The movies were so great. They made the ride interesting."
Khuyết điểm: "The food could have been better! I didn't like it at all!!"
Khuyết điểm: "nothing"
Ưu: "Breakfast was good; the first meal was average"
Ưu: "Amazing crew. Great service in economy."
Khuyết điểm: "Poor service and flight was dirty"
Khuyết điểm: "Food was atrocious!"
Khuyết điểm: "Seat comfort"
Ưu: "On time. No problems"
Khuyết điểm: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Khuyết điểm: "Food"
Ưu: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"
Ưu: "Modern plane and great crew."
Ưu: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Khuyết điểm: "Nothing"
Khuyết điểm: "food options exhausted pls tell ground catering to provide more food"
Ưu: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Ưu: "Excellent service. Excellent quality of food."
Ưu: "The flight crew are all amazing and provide excellent customer service."
Khuyết điểm: "No complaints."
Ưu: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "In-flight treatment"
Khuyết điểm: "The seat"
Ưu: "Great service and excellent flying!"
Khuyết điểm: "Food was a bit dry"
Ưu: "Crew was good, they were trying hard to keep customers happy."
Khuyết điểm: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."
Ưu: "It was actually on time."
Ưu: "The Qatar Airways price."
Khuyết điểm: "nothing"
Ưu: "Food, seat, overall comfort and timeliness."
Khuyết điểm: "The entertainment system was not working - on a 12+ hour flight..."
Ưu: "Friendly staff. Good food."
Khuyết điểm: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."
Ưu: "Very organized, helpful staff, they also provide lots of entertainment and food"
Ưu: "The plane is very comfortable and the staff are friendly"
Khuyết điểm: "Nothing"
Ưu: "We enjoyed the comfort, food , staff and entertainment."
Khuyết điểm: "The queuing for check-in, luggage control and plane boarding was much too long, 1 1/2 hrs +. The online check-in couldn't be used."
Ưu: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Khuyết điểm: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Khuyết điểm: "The Qatar stuff at Nairobi airport was very rude when I tried to ask for their help. She was extremely inpatient and showed us angry face. Totally disappointed and not expected from an airline claimed to be one of the best."
Khuyết điểm: "Nothing wrong every thing is good"
Ưu: "Great crews, excellent airplanes, wonderful in transit experince."
Khuyết điểm: "In flight coach meals were average."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "This was also a good flight it was just a bit more cramped than the Qatar Flight Los Angeles to Doha so I preferred that flight over the Doha to Singapore"
Ưu: "Food was good"
Khuyết điểm: "The crew did not respond to call lights. No Wi-Fi on such a long flight."
Khuyết điểm: "Entertainment. Not all films have subtitle"
Ưu: "Overall the flight was great"
Ưu: "Every thing likely"
Khuyết điểm: "Non"
Ưu: "Punctual and clean with a friendly staff!"
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "Excellent food with a lot of variety. Very professional crew."
Khuyết điểm: "I usually freeze on airplanes, but I was almost too warm. The plane was quite full."
Khuyết điểm: "Na"
Khuyết điểm: "They cancelled our flight without informing us from Doha to Miami, so they were going to fly us to Doha at 3 a.m., take us to hotel, and then have us fly the next day. This was the third time this airlines cancelled a flight on us for the same trip. The first two times were traveling from Miami to Delhi, we had to change our itinerary because they cancelled the flight, and we had to fly on different dates. This caused a series of hotel changes and cancellations costing us a lot of money. On the flight that we finally got from Doha to JFK, the man sitting next to me SMELLED LIFE THE FUNK OF 40,000 YEARS. It is unbearable. Thirteen hours of pungent body odor that even the flight attendants acknowledged was horrific. It was a miserable experience flying with this airline for what was to be the trip of a lifetime."
Khuyết điểm: "More leg space"
Ưu: "Seat was comfortable. Crew was not too attentive and kept forgetting to serve me food"
Khuyết điểm: "Crew should be attentive to ALL passengers."
Ưu: "The entertainment system has huge offerings."
Khuyết điểm: "The food could be better."
Khuyết điểm: "The in flight entertainment is very old."
Khuyết điểm: "Seating at the gate is strange. They just have people line up in any order and board them in that order. People run to form the line. Totally ridiculous. Food was awful. I have no idea what to even call the items they served. Audio jack was literally being held together with tape! Loose connection."
Ưu: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Khuyết điểm: "Honestly i think there are not much space for each passenger."
Khuyết điểm: "The flight was three hours late."
Khuyết điểm: "Great"
Khuyết điểm: "Icecream too hard"
Ưu: "Cathay pacific is the best airline"
Khuyết điểm: "Nothing"
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Ưu: "Overall service"
Khuyết điểm: "Nothing dpecific"
Khuyết điểm: "Very good"
Khuyết điểm: "Delay flight, slow"
Ưu: "The food was delicious! And they had a great selection of drinks at no additional price. The crew was very professional and welcoming. Overall so much better than any American airline I have flew with."
Khuyết điểm: "Would be amazing to have a little more room in the economy seats!"
Ưu: "On time departure and arrival, in flight service and comfort."
Khuyết điểm: "Entertainment system seems old, latest movies are not there and the flight maps interface looks like as of it is from the 2000s."
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Ưu: "Very courteous and helpful with handicapped people like my mom."
Khuyết điểm: "I can’t find a number to call to report an item left on the plane, and I would seriously pay a couple hundred extra dollars to any airline that offered a child-free flight."
Ưu: "Flight was delayed and the crew were very understanding of the inconvenience and late hour of the new arrival time."
Khuyết điểm: "Seat was very uncomfortable - struggled to sleep comfortably."
Ưu: "Plane was clean, staff was attentive; flight was very smooth"
Khuyết điểm: "No complaints"
Khuyết điểm: "I didn't like their foods specially fish & chicken made me nausea"
Ưu: "Excellent and attentive staff, great food, clean bathrooms (by airline standards anyway), fantastic entertainment! It's a great value for the price, especially for coach class!"
Khuyết điểm: "Not much to dislike. I just was a little bothered by the fact that I had purposely chosen to have my boarding pass be digital (to save the environment), but to do this you have to check in online. As a result, they can't verify your passport (something they need to do in person). So when I got to the gate they had to check my passport and then made me use a new, printed boarding pass. Not a huge deal, but just something that bothered me."
Khuyết điểm: "Flight was packed"
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "The flight attendants were professional and attentive."
Ưu: "Great service from flight attendants."
Ưu: "The airline crew. Very attentive and immaculate"
Khuyết điểm: "Nothing"
Ưu: "Good service"
Khuyết điểm: "Seat is hard to adjust."
Ưu: "In flight service was excellent. Food was great. Good variety of entertainment options."
Khuyết điểm: "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "service excellent"
Ưu: "The flight attendants were top notch and very busy and efficacious. I was impressed that they were always so helpful, courteous, and energetic even after a 12 hour flight!"
Khuyết điểm: "Very uncomfortable with POOR AIRFLOW, mid way in the economy cabin, next to window (seat 44k). It was like trying to breath through a straw. I asked flight attendant if they could check the air flow, and her answer was that the temperature was 23C and everyone one else had blankets. My concern was not with temperature but FLOW. SO I went to back cabin (6 rows back) and the airflow was much much better and I could actually sleep. So bottom line there is an airflow issue mid economy cabin on the central AC jets. They should address this by putting back in air nozzles or checking actual airflow on these jets. This is very uncomfortable on long flights. Not sure I would fly this jet again for this reason."
Khuyết điểm: "I was seated at the last seats and by the time it was my turn to choose from the menu, there was none left but just one option for me. Hope Cathay pacific will add extra food selections to accommodate passengers in the last seats."
Ưu: "Service was stellar!"
Khuyết điểm: "No audio/video entertainment."
Khuyết điểm: "Though nothing completely egregious, my interaction with crew on the flight were the worst I have ever experienced when traveling. The first was after attempting to go to the bathroom mid-flight. This was an 11 hour flight. I'm not sure whether the captain forgot to turn off the seatbelt sign during the middle of the flight or if he anticipated turbulence, but the seatbelt sign was on for at a minimum, 45 minutes. After waking up I had the urge to go to the bathroom and walked back to try to get there. Once close to the bathroom a flight attending pointed in the other direction and said "sit down and put your seatbelt on." I expressed that I had to go to the bathroom and he again just repeated "go put your seatbelt on." I stood for another few seconds in disbelief that I would really be turned away from using the bathroom in the middle of a flight and during this short time of standing there he again repeated: "go put your seatbelt on." I would like to stress that there was absolutely no turbulence at this time. Whether or not this is protocol and any attendant would have told me the same, the attendant could use lessons in how to properly speak to people by having a better tone AND saying please. Explaining the situation would also be helpful instead of just using your power to command another adult to do something. After returning to my seat, I saw multiple other people also try to get up to go, who received the same fate, so it was obvious he was trying to adhere to the rules, but clearly if the fasten seatbelt sign has been on for over an hour at that point, you should be able to be an adult and put the situation in context; people need to use the bathroom on a long flight. My second poor interaction was at the conclusion of the flight. I was listening to music on my phone and hadn't heard the captain announcement that we should begin to prepare for landing. On ANY other flight I have EVER been on, the crew will come around and verbally ask people politely to put their seat up, return trays to their stored position, and unplug any USB electronics. One of the crew, without asking me first or even making eye contact, came up and unplugged my phone from being plugged in and manually put my seat up to upright position and walked away. This might seem like a simple thing, but you should NEVER touch someone else's property. Further, to place me upright without warning was extremely rude. If this flight had been the only flight I had with Cathay Pacific, I would never fly with this airline again, because it would have seemed to me that your crew lack social skills, are impolite, and may have language barriers. Luckily, my trip was round trip from NY to Bali and as such there were multiple connecting flights, and I had good experiences on all the rest. I really wish I had gotten the name of the 2 individuals I had a poor experience with, as I don't think they will help you in securing future customers."
Khuyết điểm: "nothing much. overall good."
Ưu: "We enjoyed the flight, the food, the entertainment system. Everything was good including the cleanliness of toilet facilities on this 16 hour flight. Very happy with Cathay Pacific."
Ưu: "The entertainment offering is excellent and the flight schedule into Sapporo is ideal."
Khuyết điểm: "Staff are not as friendly and knowledgable as other airlines I have flown in Asia. Staff need to take control of the plane and have people prepare for take off a lot quicker than they do. I only experience this with Cathay and not other Asian airlines."
Khuyết điểm: "I had a flight from ZHR to HKG and further with another Airline to Shanghai. After 8 hours delay, I was not rebooked to another flight to Shanghai. Reason: We are only responsible to bring you to HKG - not further. Thanks a lot"
Ưu: "American pilots"
Ưu: "seats were wider and more legroom in economy section, better food than other airlines, crew were helpful, entertainment system offered good selection."
Khuyết điểm: "one entertainment system kept freezing and did not work for the last 4 hours of the flight, toilet need more frequent cleaning."
Khuyết điểm: "The blankets and pillows were dirty and worn out. The plane was the same."
Ưu: "Shorter flight airplane much nicer"
Ưu: "Service Food"
Khuyết điểm: "Crowded Bumpy"
Ưu: "The snack was so good"
Khuyết điểm: "Water and soft drink didn't serve very often"
Ưu: "All around great value. Good food, nice staff, cabin pressure is better because the plane was newer."
Ưu: "crew was great, seaating was best and very comfortable, seem;s seat's were a bit wider and little more leg room. Fight's were on time and landed early, food was very good and service was top's"
Khuyết điểm: "there was nothing that I didn't like"
Khuyết điểm: "Too rigid on the weight of hand carry luggages. 7kg (including the case/bag) is less than other airlines."
Ưu: "Great service, very accommodating staff. Good food as far as airline food goes."
Ưu: "The staff both when checking in and on board were excellent. The seating space was better than other international flights we have taken in the past and since. The food was better than what we received in the other flight we took later the same day (with another airline). We highly recommend Cathay Pacific."
Khuyết điểm: "The entertainment options could be better - but this is just a minor flaw in their overall service."
Khuyết điểm: "Nothing really: standard AA service"
Ưu: "Nothing. Crew on all four flights were rude."
Khuyết điểm: "The flight attendant could have gone and gotten my meds or let me get my meds that I left at the at the gate"
Khuyết điểm: "Every seat sold. No social distancing. Mask rule not enforced."
Ưu: "Flight was super short."
Khuyết điểm: "Flight attendant stated that phones couldn’t be used for the duration of the flight; even in airplane mode The gate and terminal changed at least 5 separate times before boarding."
Khuyết điểm: "Ask the ticket agent and flight attendants about changing seats and they weren’t helpful. Also their response was abrasive. Didn’t appreciate it!"
Ưu: "Travel is becoming a pain ... what’s new?"
Khuyết điểm: "Just the way travel has become —loathsome"
Ưu: "The crew was great if bored out of their minds with little to do."
Khuyết điểm: "Could have been on time."
Ưu: "Crew was nice, especially the AE crew"
Khuyết điểm: "No delays, there were 4, communication via text was nice, but a reason why so many delays would’ve been nice"
Khuyết điểm: "On time departure"
Khuyết điểm: "Be on time"
Ưu: "Crew fine. Plane ok. Legroom better than usual."
Khuyết điểm: "Re-routed mid flight and forced delays. AA has been awful all holiday weekend."
Khuyết điểm: "Larger plane. Had to crouch all the way to my seat. Seat was comfortable enough."
Khuyết điểm: "British Airways but the flights were operated by American Airlines who I've always had terrible experiences with. This was no different. TOTAL NIGHTMARE"
Ưu: "New plane"
Khuyết điểm: "Boarding, no gate changes, no flight delays"
Ưu: "WiFi was fast, entertainment was very good."
Khuyết điểm: "Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation."
Ưu: "Service was American average. Not necessarily a good thing, but it could have been worse."
Khuyết điểm: "Seats with more leg room required for people over 6' tall."
Khuyết điểm: "Excellent"
Ưu: "Game of Throne as a boxset"
Khuyết điểm: "if my return flight was by AA rather than another operator"
Ưu: "It s american!"
Khuyết điểm: "When I made the reservation the code indicated that we would be able to purchase food on the flight. When I asked, the flight attendant said, nope, only choice is a pack of two cookies. We were starving on the 3.5 hour flight."
Khuyết điểm: "One crew member was rude, another confused. The grey blazer crew member was friendly"
Ưu: "The only good thing on that plane was the crew. We where grounded in board for three hours because of a water leak in the kitchen... My seat had a hole were the ashtray used to be filled with garbage, the tray was filthy when I pulled it open, the overhead light didn't work"
Khuyết điểm: "Turbulence throughout the entire flight, couldnt sleep, and they didnt offer any snacks because of this"
Khuyết điểm: "Flight was delayed & ultimately cancelled. Replacement flight required going to another airport. That flight too was delayed putting at risk our ability to make the BA flight to Lisbon. Therefore, we took AA flight to JFK and a TAP flight to Lisbon.did not take this flight."
Ưu: "Once we boarded in philly"
Khuyết điểm: "The amount of time on the ground"
Khuyết điểm: "Delays departing delays connecting delays delays delays. Flight attendants were very pleasant."
Ưu: "Our first upgrade to 1st class since I stopped working for IBM in 2009!"
Khuyết điểm: "The fact that luckily we checked the night before and had to drive to philly to catch flight"
Ưu: "Great and safe"
Khuyết điểm: "Lost the flight because of TSA who didn’t care I was missing the flight and gate personnel who didn’t allow me to get on board while the jet was still there. A nightmare and my luggages are still somewhere..."
Ưu: "Nothing special"
Khuyết điểm: "BWI check-in crew is not friendly, not related to Japan Airline."
Ưu: "Not at all"
Khuyết điểm: "I made the reservation without knowing that Americans airlines has a boarding number 9 where you are NOT allowed any carry on. Awful lesson. You are given the worst seat and you cannot store any thing in the overhead compartment. Or there make you pay $60.."
Ưu: "Not a thing plans got changed I had back surgery"
Khuyết điểm: "That my plans got changed"
Ưu: "The boarding process was quick and efficient."
Khuyết điểm: "This plane did not feature TV at your seat. Only the overhead TV"
Khuyết điểm: "For some reason they changed my seat."
Khuyết điểm: "Inadequate overhead baggage space."
Ưu: "Comfortable and smooth"
Khuyết điểm: "N/A"
Khuyết điểm: "Wifi was spotty at best. No charging options"
Khuyết điểm: "Flight was cancelled and we were never notified!"
Khuyết điểm: "Nothing"
Ưu: "Puntuality in both fly's"
Khuyết điểm: "More options with first class food"
Khuyết điểm: "Plane was delayed due to a mechanical in Charlotte (Old USAir Airbus) then ground stop due to weather after it finally got to Baltimore. Loaded us up and then deplaned us. They brought out water and sodas while we waited. Then reboarded and got into Charlotte about three hours late. Lots of very unhappy people. They passed out 800 numbers to rebook. A lot of people missed connections."
Khuyết điểm: "Great"
Ưu: "I didn't fly through Charlotte on my way home. I went through Philadelphia which was shorter."
Khuyết điểm: "Everything"
Ưu: "Everything was perfect."
Khuyết điểm: "."
Khuyết điểm: "The worst airline. Poor customer setvice and every single fligt was delayed and they offered nothing."
Ưu: "The flight was cancelled and they refused to pay for my hotel and food. They finally paid for the hotel but not food."
Ưu: "Ended up leaving earlier than scheduled."
Khuyết điểm: "American Airlines holding open seats until right before the flight leaves."
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Tăng cường vệ sinh
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