Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Charlotte
vn.kayak.com cũng có sẵn bằng tiếng Anh. Visit site in English.
Không có chuyến bay trực tiếp nào cho đường bay này mà được liệt kê trên KAYAK, thời gian bay nhiều chặng ngắn nhất là 36h 15m
Vé rẻ nhất đến Việt Nam từ Charlotte được tìm thấy trong 72 giờ qua là vé một chiều với giá 141.110.080 ₫ và vé khứ hồi với giá 23.007.830 ₫. Đường bay phổ biến nhất là từ từ Charlotte đến TP. Hồ Chí Minh và giá vé khứ hồi rẻ nhất cho đường bay này trong 72 giờ qua là 30.953.478 ₫.
KAYAK là công cụ tìm kiếm du lịch. Điều đó nghĩa là chúng tôi dò khắp các trang web để tìm ra những mức giá tốt nhất mà chúng tôi có thể tìm thấy cho người dùng. Với hơn 2 tỉ lượt truy vấn chuyến bay được xử lí hàng năm, chúng tôi có thể hiển thị nhiều mức giá và phương án cho các chuyến bay đến Việt Nam.
Công cụ Dự báo giá chuyến bay của KAYAK sử dụng dữ liệu trong quá khứ nhằm xác định xem liệu giá cho chuyến bay đến Việt Nam có thể thay đổi trong vòng 7 ngày không, để cho du khách biết được liệu nên chờ hay là nên đặt vé ngay giờ.
KAYAK Mix cho phép bạn kết hợp hai vé một chiều để tiết kiệm tiền so với loại vé khứ hồi truyền thống. Bạn khi đó có thể bay đến Việt Nam với một hãng bay và chiều về bay với hãng bay khác.
Đôi khi ngày đi không cố định. Nếu ngày đi bạn muốn có thể dao động, ngày linh hoạt sẽ cho bạn tất cả các phương án về thời điểm bay đến Việt Nam trong vòng tối đa 3 ngày trước/sau ngày bạn muốn. Bạn khi đó có thể chọn chuyến bay phù hợp mình nhất.
Điểm theo đánh giá của khách hàng KAYAK
Ưu: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Khuyết điểm: "Fix ANA US-JP online booking system."
Ưu: "Food was good. Good leg room. Smooth flight."
Ưu: "Complementary sake and great rice cracker snacks."
Khuyết điểm: "Come around more often to collect trash."
Ưu: "Perfect service, never had a more pleasant and attentive crew"
Khuyết điểm: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Ưu: "crew was professional, attentive and polite"
Ưu: "Sky Time drink was interesting. Flight was on time."
Khuyết điểm: "More leg room. Better information on what is included as far as meals / drinks."
Ưu: "Overall is good :)"
Ưu: "Sturdest were very kind"
Khuyết điểm: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."
Ưu: "Food was great"
Khuyết điểm: "It’s 14h flight. I wanted more water. I had to keep asking but the size was too small... I didn’t want orange or apple juice...."
Ưu: "Service was excellent and seats were comfortable."
Ưu: "Rebooked me because I went to wrong airport — thanks"
Khuyết điểm: "The business meal was just okay this time. Not as good as before."
Ưu: "I love Japan Airlines. The service is always impeccable. The stewardesses are really nice and very efficient."
Khuyết điểm: "Na"
Ưu: "Flight crew was amazing. Respect for people at a level I haven’t seen on domestic US airlines. Seat configuration of 2-4-2 in economy was great. Food and entertainment was really good. Flight arrived on time with no issues."
Khuyết điểm: "That the level of service on other airlines isn’t at this level. Don’t go to AA looking for a good example."
Khuyết điểm: "No complaints! Not even one!"
Ưu: "Service and airplane are the best!"
Ưu: "The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA."
Khuyết điểm: "The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first."
Khuyết điểm: "We had to wait until check in to sit together."
Ưu: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Ưu: "Crew was polite and courteous, spoke multiple languages, they came around multiple times to offer beverages, pilot/staff kept us informed about reason for delay to gate, arrived earlier than expected, usb charging available, bathroom was cleaned multiple times during flight, clean bathroom, and there were toothbrushes/sanitary pads available in the bathroom, and enjoyed that they had Haagen Daaz ice cream."
Khuyết điểm: "The pocket in front had no room to put a drink/bottle. Food was relatively better compared to other airlines but okay. Movie selection was good but compared to other airlines has less."
Ưu: "Great service"
Ưu: "Seat spacing good for economy food was good"
Khuyết điểm: "Movie Selection"
Ưu: "Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers."
Ưu: "Excellent customer service"
Ưu: "Entertainment options were good"
Khuyết điểm: "Food was mediocre and long waits for restroom"
Ưu: "Same as above"
Khuyết điểm: "None"
Ưu: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Ưu: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Khuyết điểm: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."
Ưu: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Khuyết điểm: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."
Ưu: "Plane was not sold out, I was able to have the roll with my girlfriend. All flights should be like this."
Khuyết điểm: "They made me pay for a seat that they gave to other people for free. Really messed up."
Ưu: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Khuyết điểm: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Ưu: "A meal on a two hour flight is an amazing perk!"
Ưu: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"
Ưu: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Khuyết điểm: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."
Ưu: "This was an AA flight.I never expect excellent service from AA."
Ưu: "Boarding was orderly and crew was nice and polite."
Khuyết điểm: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"
Ưu: "Overall flight was comfortable and staff was friendly."
Khuyết điểm: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"
Ưu: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."
Ưu: "New aircraft and diligent crew; the food was frequent and tasted great. No complaints; would gladly fly JAL any time, anywhere."
Ưu: "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
Khuyết điểm: "Nothing really."
Ưu: "the crews were very professional and caring. the food was the best of all so far"
Khuyết điểm: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"
Ưu: "The bathroom is super clean."
Khuyết điểm: "Maybe you can make some alterations with your meal offerings."
Ưu: "fine food, the pilot handled a typhoon like a pro"
Ưu: "The whole service was great. And the airplane arriving on time."
Ưu: "Very spacious and comfortable, modern plane"
Ưu: "One of the most attentive crews I've ever had. Superb service. Angled flat seat was not bad at all."
Ưu: "on time"
Khuyết điểm: "none"
Khuyết điểm: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
Ưu: "The crew were the only enjoyable part of this flight. They were helpful and nice."
Khuyết điểm: "the food. they tasted like left over of left over."
Khuyết điểm: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Ưu: "Entire crew members, food, hospitality & aircraft."
Khuyết điểm: "I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies."
Ưu: "Excellent crew!"
Khuyết điểm: "It could have been quieter."
Ưu: "Entertainment offerings were good."
Khuyết điểm: "I booked the flight thinking it was with ANA , it was on United which is a full step below in quality. My bad!"
Ưu: "The crew was attentive and continuously coming around with beverages to ensure everyone is hydrated. Excellent service"
Khuyết điểm: "Seats are cramped and small"
Ưu: "The crew was so kind and helpful, the kind of people I wish that I could have spent time to get to know."
Khuyết điểm: "It would have been really nice to have taller seats. I’m only a little over 6’3” with shoes on and the seats were still quit short and uncomfortable for me."
Ưu: "The crew"
Khuyết điểm: "The seats were substantially more cramped than the other flight."
Khuyết điểm: "Good"
Khuyết điểm: "The way they board the passengers"
Khuyết điểm: "Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort."
Ưu: "One of the best service! Thank you!"
Ưu: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Khuyết điểm: "ANA changed my selected aisle seat to middle one without explanation. It never happens when I fly with United."
Ưu: "I have An excellent services from two of stewardess on the plane her names is Miyuke if m not mistaken short hair always smiles she is an asset made me comfortable and kiyeke if am not mistaken up hair she is always smiling and has nice conversation. They’re appreciated. Keep improving ANA, i’ll Change to choose anytime to visit Asia country. Thank you."
Ưu: "Very comfortable flights. Exceptional crew on and off the planes. Great food and drink/snack options. Lots of entertainment options as well."
Khuyết điểm: "I have no complaints abouts my flights. Travel is tough at times but ANA made it seem easy."
Ưu: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Khuyết điểm: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."
Ưu: "Friendly crew, great movie choices."
Khuyết điểm: "Not a lot of left space, very full flight."
Ưu: "The food and the very friendly and courteous flight attendants."
Ưu: "The crew were helpful and nice. It was comfortable."
Khuyết điểm: "The food was horrible. The movie selections were quite limited."
Ưu: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Khuyết điểm: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Ưu: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Khuyết điểm: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
Khuyết điểm: "Everything. The best I I"
Khuyết điểm: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."
Khuyết điểm: "Coming from Kulalampur to Japan I missed flight from Japan to Chicago Ground crew refused to rebook me to next flight and then argument only booked up to Chicago and I had to call USA and my daughter to help There should be ground crew at gate for people who has short time to catch to facilitate There was no body and I was couple mts late In international flights they should rebook and give hotel I was traveling business class Poor in help Comfort and flight was ok Food not much choices"
Ưu: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Khuyết điểm: "Didn’t care for the food nor movie choices."
Khuyết điểm: "https://twitter.com/devanshsoni10/status/940564856142311424"
Ưu: "Attentive and polite staff. Comfortable planes. On time flights."
Khuyết điểm: "I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process."
Ưu: "Very helpful and accommodating flight attendants ... all with a smile!"
Ưu: "more new movies will be better"
Ưu: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Ưu: "attendents were very friendly and very accommodating."
Ưu: "The meals were healthy Japanese meals with lots of vegetables"
Ưu: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Ưu: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Khuyết điểm: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Ưu: "ANA has been running a top notch game recently. NRTcanbea mess particularly if you're transitioning due to security, but ANA does a good job with the passengers, food and flight."
Khuyết điểm: "Would like to listen to ATC"
Ưu: "Food and movies."
Khuyết điểm: "One of the stewardess had an unfriendly look on her face."
Khuyết điểm: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"
Ưu: "Flight from Chicago had lots of leg room, Attendants are great!"
Khuyết điểm: "Maybe come around more often with water/drinks and offer more movies and food choices."
Khuyết điểm: "Nothing, everything was as expected"
Ưu: "Wish there was more movies in English"
Ưu: "Good staff, good service, good entertainment"
Khuyết điểm: "Although my partner and I bought our tickets together and booked them almost 9 months in advance, we were not seated together, which made the flight more difficult and uncomfortable."
Ưu: "The flight was less busy than usual (it was an Easter Sunday departure) and so service was a bit more relaxed and friendly than usual instead of just efficient. Left gate a few minutes early and arrived 20 min early in Tokyo. Flight time is pretty good - 8pm departure which gives time for a relaxed day sightseeing in Dusseldorf before going to the airport in the late afternoon, Arrival in Tokyo is about 2pm which would be a good time to check in to hotels and relax. Food was good - dinner after take-off and a brunch-type meal a few hours before landing. Entertainment system is also very good although I'd flown a lot recently so seen the films I wanted to see already. Sometimes ANA are just "good" but this one was the best one I've flown recently."
Khuyết điểm: "Surprised that their recently acquired 787s don't all have WLAN! Wanted to do some work ... but ... maybe enforced disconnection is a good thing sometimes :)"
Ưu: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
Ưu: "Legs-room was good."
Khuyết điểm: "Sit have good legs-room, but not a great comfortable sits... Food can be better."
Ưu: "crew was awesome! Service was outstanding"
Khuyết điểm: "a little warm on the plane. food was ordinary"
Ưu: "Flight attendant Lee-san is amazing and kind. I was feeling really stressed and having a panic attack. She brought me tea and comforted me. I am so thankful for her kindness."
Khuyết điểm: "Internet is way too expensive and barely works."
Ưu: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Khuyết điểm: "I disliked that the seating did not have its own personal air. At times I would get hot."
Ưu: "Good industrious crew who were pleasant and obliging. Lots of storage space in a larger aircraft. Washroom automation using sensors was fantastic. Washrooms we're always kept clean and adequately supplied."
Khuyết điểm: "The seats were very tight."
Ưu: "Check in was easy and staff and crew were very polite."
Khuyết điểm: "Headphones didn't work well. We had pre-ordered a child meal 24 hours in advance but did not receive it."
Ưu: "staff was very nice and helpful"
Khuyết điểm: "movies were not sp good"
Ưu: "Amazing crew i must give it to them... super hospitality."
Khuyết điểm: "for now non, may be later after much observations, other than that... it was excellent !!"
Ưu: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Khuyết điểm: "Can't think of anything, everything was very good."
Ưu: "Train the stuff Better food"
Ưu: "Good service by crew."
Khuyết điểm: "Online check in was not working which meant long line to check in at airport."
Khuyết điểm: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."
Khuyết điểm: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Khuyết điểm: "Good flight"
Khuyết điểm: "It was all good"
Khuyết điểm: "Friendly and wellmennerd team."
Khuyết điểm: "Qatar airline is one of the best ways to fly!"
Khuyết điểm: "Seat comfort"
Ưu: "Super comfy seat and entertainment, plus staff super nice"
Khuyết điểm: "Too long on boarding"
Ưu: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"
Khuyết điểm: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Ưu: "Entertainment is very good"
Khuyết điểm: "boarding hall was very small, food was below average for Qatar Airways"
Ưu: "The crew were excellent."
Khuyết điểm: "There is nothing I didnt like"
Khuyết điểm: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Ưu: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."
Ưu: "If you upgrade...it’s pricey but man doesn’t it look nice. Their regular seats are great. Get an emergency seat. Food isn’t kosher and tastes good. Never one complaint with these guys!"
Khuyết điểm: "If I had to pick one thing...it’s that their free WiFi is only on select planes...not all. Sorry nothing else to dislike."
Ưu: "service, food and cleanness"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Checkin crew was rude and was not at all respectful"
Khuyết điểm: "Checkin crew was rude and was not at all respectful"
Khuyết điểm: "Food was awful and two out of four family members have been sick. One on each flight"
Khuyết điểm: "Nothing disposable about the airline but booling process gave me a headace"
Ưu: "Excellent service. Flight on time."
Ưu: "The plane from Johannesburg to Doha was Fine but not as wonderful and comfortable As flight from Doha to Chicago"
Ưu: "The Qatar Airways price."
Khuyết điểm: "Food."
Khuyết điểm: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."
Ưu: "Very organized, helpful staff, they also provide lots of entertainment and food"
Ưu: "I was actually impressed with the entertainment selection :)"
Khuyết điểm: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Ưu: "Some how it was a good experience"
Khuyết điểm: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Ưu: "-Cleanliness -on time arrival"
Khuyết điểm: "-Cramped seats I have flown long haul to Melbourne on Cathay and Emirates and Qatar airways economy seats were excruciating to sit in."
Ưu: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable as I didn't want to sleep. The entertainment screen was big and clear, and the choice of films was good. The member of flight crew, a Latvian lady, who looked after me onboard was a real star, very efficient but still had time to chat."
Khuyết điểm: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Ưu: "The crew was fantastic!! They saved this rating."
Khuyết điểm: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Khuyết điểm: "The crew have very strong accent which makes difficult to understand them, but they are very nice and helpful"
Khuyết điểm: "Food serving took a while. And need improvements."
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Khuyết điểm: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Ưu: "The entertainment selections and the comfort of my seat."
Khuyết điểm: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."
Ưu: "Good staff and service"
Khuyết điểm: "Require more leg room"
Ưu: "Friendly cabin crew"
Khuyết điểm: "Economy class seats and the food table"
Ưu: "Good timing only"
Khuyết điểm: "All"
Ưu: "Punctuality, Crew assistance"
Khuyết điểm: "Refreshments are very basic and dry"
Khuyết điểm: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Ưu: "Movie selection was good."
Khuyết điểm: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."
Khuyết điểm: "Arrival in Johannesburg was a nightmare due to queues at immigration - I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg"
Ưu: "Crew was nice, seats were comfortable"
Khuyết điểm: "I enjoyed the flight"
Ưu: "All was great."
Khuyết điểm: "The airline has so many people from far away places waiting too long for their next connections"
Khuyết điểm: "Flight was 2 hours late to take off, putting us very close to the time of the connecting flight to NY. Due to that we were rushed in Istanbul and our luggage was not transferred."
Ưu: "Turkish got us on board although our incoming flight was delayed."
Khuyết điểm: "Food of poor quality and possibly unhygienic as I developed tummy problems."
Ưu: "i dont like anything"
Khuyết điểm: "i dont like anything"
Ưu: "Food & entertainment"
Khuyết điểm: "Boarding, narrow seats for a 7 hours flight & lost baggage"
Ưu: "Once we boarded, staff were attentive and service was good in business class. Food was high quality but in their effort to serve an elaborate 4-5 course meal, there was less attention on making sure people had drinks to pair with their meals."
Khuyết điểm: "We were delayed for 3 hours. We were held in a the boarding area behind security for 2 hours with no seats, no water, no space, and no information. Turkish Airline representatives looked clueless and did not provide information or even look concerned. That was the worst handled delay in my over 30 years of flying all over the world on any many carriers. Once we boarded, the flight went well from there."
Ưu: "The entertainment option was pretty good"
Khuyết điểm: "There's very limited legroom on this plane."
Ưu: "Everything- Most enjoyable international flight ever"
Khuyết điểm: "Nothing"
Ưu: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Khuyết điểm: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."
Ưu: "The crew, the food and the entertainment on demand."
Khuyết điểm: "A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster."
Ưu: "Crew was very nice and the seats are comfortable"
Khuyết điểm: "The kosher food was bad"
Ưu: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Khuyết điểm: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"
Ưu: "Good food, entertainment options, comfortable seat"
Khuyết điểm: "Chaotic boarding process in Tashkent"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Khuyết điểm: "Haphazard boarding"
Khuyết điểm: "Many liked the food. It just wasn't to my taste!"
Ưu: "Flight was on time, flight attendants were great, food was good, flight was comfortable."
Ưu: "Everything seervice greatzwhe"
Khuyết điểm: "When the flight was over"
Ưu: "Everything is perfect."
Khuyết điểm: "Nothing"
Ưu: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Khuyết điểm: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"
Ưu: "Great attention and kindness from the attendants"
Khuyết điểm: "The cabin was very very hot during the flight."
Khuyết điểm: "Service was bad. Long and uncomfortable flight!"
Ưu: "The cabin crew was very courteous. Aircraft was clean, nice and spacious. In flight entertainment was very good"
Ưu: "The crew was great. Flight normal, food and drinks good."
Khuyết điểm: "Boarding took a little longer and was delayed without them giving us a reason for it."
Khuyết điểm: "How come a Business Class doesn't have sleeping masks? Unbelievable."
Khuyết điểm: "The security check at the Istanbul gate is haphazard and not to0 professional"
Ưu: "THE FLIGHT ITSELF WAS GREAT. VERY PROFESSIONAL AND COMFORTABLE FOR A 12 1/2 HR. FLIGHT. MY WALLET FELL OUT OF JACKET AND WENT UNDER SEAT, AND THE MAN BEHIND ME HAD TO HAVE TAKEN $400.00 FROM MY WALLET BEFORE I NOTICED IT WAS MISSING...AND ONLY GAVE WALLET BACK WHEN CONFRONTED LEAVING PLANE."
Khuyết điểm: "FELLOW PASSENGERS WERE NOT THE BEST. CREW WAS EXCELLENT."
Ưu: "I like the movies"
Khuyết điểm: "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"
Ưu: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Khuyết điểm: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."
Ưu: "Friendly Cabin crew Entertainment was above average."
Khuyết điểm: "First of all I have tons of complaints regarding the airport at Istanbul. They have a poorly managed airport and it was so crowded. The cafeteria and places to eat around in the airport were horrendously expensive and they didn't have services like wifi(had to buy it for $8 an hour and it sucked) and drinking water. As per Turkish airlines, the staff in the airport were poorly equipped to deal with emergency situations such as snow. I was flying during the snowstorm and wasn't expecting my journey to be easy. But they should have increased their resources to help people out in such cases.Their help desk was crowded with almost 500+ of people all the time and they only had 2 people to answer their queries. Also, the staff couldn't understand English properly and seemed irritated when I was trying to explain things in English. I had to stand an hour on a line to get my temporary visa issued only to be referred to another line (yes! i waited for an hour to get to the desk and was told to go and sit in another effing line). It was also because most of the signs/boards in the area were written in Turkish only and I didn't know what they were saying. I had to pay for my own hotel during my transit because the line for the hotels was almost two miles long. And when I arrived at my destination, both my luggage went missing. The crew on board were nice and helping people. I do not blame my bad travel experience entirely on Turkish airlines however, the airport and airlines both are not prepared to deal with situations that are unexpected. I also realize the snow storm was the main factor behind everything however any airlines that boasts itself to be a top class international airlines should have means and resources to manage(at least try) their passengers and airport during any situation. No matter what I am never flying with Turkish airlines again."
Khuyết điểm: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."
Khuyết điểm: "Terrible service, unhelpful staff on flight and in airport."
Ưu: "Same asabive"
Khuyết điểm: "Same as above"
Khuyết điểm: "Forced me to take beed as Chicken wasnt available. Very reluctant to arrange for an alternative option, and this is after they were already running behind on serving dinner."
Khuyết điểm: "the fact that in my flight from turkey back to isreal the boarding guy added in hand written something that look like curse i got pic.... and was not nice ... dont know if it was because of the late time or hes mind was disturbed ... you dont act like this ... i do not know what he add but i dont think its a bless"
Ưu: "Nothing, will never use this airline again."
Khuyết điểm: "Worst customer service. Very uncaring and rude. Worst airline I have seen and I have traveled with many. Had doubts about using Turkish and a little less expensive ticket turned out to be the most expensive in many ways. Went to the gate 17 minutes early and the agents and the plane was there but was refused entry and was lied and told to go to gate 215 and missed the flight even though there were empty seats on the plane. Asked for help at the other gate but was given the run around and ignored by everyone and told to go to gate 214. After I went to gate 214 was told to go to customer service lower level. Turkish airline supervisor Mustafa Bogaz at Istanbul customer service held a grudge because I was upset and yelled at one of the supervisors and he told Mustafa and everyone not to help me and wanted to get back at me and said penalty in front of me to the customer service member I was speaking with. Mustafa lied and would not put me on a connecting flight and said I had to pay penalty and wait 24 hours. Told me to go to customer service outside the airport and would not call them after I told him I was ready to pay for a connecting flight and could not wait 24 hours and needed to go to work. Even though an American citizen was told needed a visa after waiting 1 hour in line and had to pay to exit the airport. The machine didn't work and the credit card was refused. Got stuck at the airport for 24 hours and missed work and a family event. Turkey is a hell hole and nothing works. Will never visit again. Mustafa 6 hours later was still holding a grudge and told another customer service member in Turkish in front of me to lie to me and say there was no emergency aisle seat available for the flight the next day. Got an emergency aisle seat the next morning when Mustafa wasn't there. Everyone in the customer service team including other supervisors took Mustafa's side and would not help me and lied. Everyone had no compassion and held a grudge."
Ưu: "such an accommodating airline. Great customer service"
Ưu: "That was the only problem, it was a long flight. Also had to store my carry on further back from my seat due to the crowd. Made exiting awkward."
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Khuyết điểm: "We stayed on plane for long time before it took off, and we arrived late, food was not good"
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Khuyết điểm: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"
Khuyết điểm: "Nothing"
Ưu: "Turkish Airlines has the best service in the industry, being in a stressful job and dealing with people, the attendants do an excellent job trying to cater to passengers needs to make their trip joyful and easy. 5 star service. I'd prefer them over any other company whenever possible."
Ưu: "It is nice that breakfast was served."
Khuyết điểm: "Gate agents never called flight to board - just played an announcement twice saying it would board in 5 minutes. Free Wi-Fi on all flights would make your airline stand out. You may want to work with the airports to provide your passengers with cleaner toilets at the gates."
Ưu: "Food was wonderful, technology helped the flight "fly by", and the plane was comfortable."
Khuyết điểm: "Boarding was different in every city we stopped in - mainly due to other countries' airports and regulations. I believe this was not a problem due to the airline, but boarding groups weren't always adhered to."
Ưu: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been onl."
Khuyết điểm: "Nothing. All good"
Khuyết điểm: "Roomier Seats more isle space and comfortable seating. Better head sets"
Ưu: "The customer service wait is extremely long especially when u get hung up on and start all over . But one man was very helpful in changing to accommodate me next day"
Ưu: "Crew was friendly."
Khuyết điểm: "Very uncomfortable decents."
Khuyết điểm: "The inflight entertainment kept dropping out so I couldn’t watch anything."
Ưu: "Fantastic service and very poloce staff."
Khuyết điểm: "Nothing"
Khuyết điểm: "Getting a partner airline, cancelled flight, missed intercontinental connecting flight, missing an important occasion, missing an entire day of vacation, no willingness to find more suitable outcomes."
Ưu: "Everything was very good"
Ưu: "A bit more leg and knee room."
Ưu: "Didn't die..."
Khuyết điểm: "Flight delayed, otherwise the seats were the same as all other planes I've been on. Not sure how you differientiate a consistiently bad experience between the 5 or 6 airlines that are left. Our expectations are now so low that if an airline Employee smiles at us we give their employer 5 stars. We should probably find a better way to rate the cable companies and airlines in our lives."
Ưu: "Crew was nice."
Khuyết điểm: "Some travelers was not good."
Khuyết điểm: "Small plane"
Khuyết điểm: "Nothing"
Khuyết điểm: "I would have liked to arrive home before 12 noon but due to United delaying my fligh twice and not being able to make the connection in washington . I had to plead with them to put me on a direct flight to Newark which made me fly another carrier "American airlines". I'm not sure what the issue was for the delays but it was frustrated."
Ưu: "Comfortable seating, plenty of leg room"
Khuyết điểm: "Our flight was delayed 1.5 hrs due to lack of communication, leading me to miss my connecting flight by minutes"
Ưu: "Flying first class"
Khuyết điểm: "Nothing"
Ưu: "Plane took very late. No air conditioning for quite a long time before airplane took off."
Khuyết điểm: "Never seems to happen to me on other airlines"
Ưu: "The service"
Khuyết điểm: "Because of plane problems I had to wait until the next day to fly home. Very inconvenient."
Ưu: "all went well...no issues"
Ưu: "priority boarding; seat;"
Khuyết điểm: "snacks selection was limited"
Ưu: "Ease of security and boarding. Friendly and accommodating staff. No concerns at all."
Ưu: "No long waits. Smooth travel."
Ưu: "crew's friendliness"
Khuyết điểm: "Lack of clarity of PA system.. almost completely incomprehensible, going and coming."
Ưu: "Nice and happy/friendly people working for the airline..will take this airline again"
Ưu: "That they paid for my hotel"
Khuyết điểm: "That my flight was delayed and they didn't say why and the flight attendant was quite rude.."
Ưu: "They lied"
Khuyết điểm: "The delays all day!"
Khuyết điểm: "Nothing not to like!"
Ưu: "Compared to other aircrafts i've recently been on, this aircraft was very comfy"
Ưu: "The chairs were nice"
Khuyết điểm: "Not a hole can f oj"
Ưu: "Everything no line Quick best ride I ever had Thankyou"
Khuyết điểm: "----------"
Khuyết điểm: "Crew was not friendly. Snack did not taste good. Asked for hot tea but the stewardist was too focused on other things to hear me ask for sugar twice. I ended up with no sugar and didn't drink the tea. Upon departure, no one said "thanks for flying with us" or said goodbye. They were too busy with their own tasks. Delta does it better... No offense."
Ưu: "Everything went smooth."
Khuyết điểm: "None"
Ưu: "While waiting for the flight the agent kept us informed of the status by use of a speaker - said plane just landed and once passengers get off they will get us on board - he also took control and told people that wanted to be first in line to get on board to step aside and clear the way for passengers to get off the plane - pilot let us know we would land around 25 minutes early in Chicago so we were informed - then he explained why we had to sit and wait for a gate at O'hara"
Khuyết điểm: "I didn't like that I couldn't take my rolling luggage with me cause it was a small plane and there wasn't the overhead room - then I had to wait afterwards around 15 minutes to get my luggage but the price for the flight was low and they were organized in how it was handled -"
Khuyết điểm: "We received a notification 2 hours before our Friday flight that it was cancelled, rescheduled for 24 hours later with no help in finding alternate options. All United employees were rude and non helpful. We were forced to switch airlines to Delta, and I will never fly United again. Very disappointing, we got into Chicago Friday night at 12PM CST, 1AM"
Ưu: "I liked the snacks and I liked how I got to volunteer check my bag"
Khuyết điểm: "The seating room was extremely uncomfortable"
Ưu: "crew members."
Khuyết điểm: "got delay."
Ưu: "Friendly crew."
Khuyết điểm: "There was a delayed my flight, arrived late, delayed in the plane getting off, nothing but delays."
Ưu: "Wine was good and generous pours were nice."
Khuyết điểm: "Turkey was terrible never offer it again. Bread was stale. Get better coffee"
Ưu: "Arrived early"
Ưu: "The snack"
Khuyết điểm: "For the price I paid, it was a terrible seat, no room with 2 people sitting on either side."
Ưu: "Arrive on time at each gate"
Khuyết điểm: "Needed more movies"
Ưu: "She was very understanding to my 37 minute layover in Denver and upgraded me to seat row 11 from seat row 31 to make sure I could get off the plane quicker. Very much appreciated and why I always fly United with my MilagePlus card. I had been on vacation for a week and had to be at work the next day."
Khuyết điểm: "Very nice friendly service, keep up the good work."
Ưu: "Flights were on time..."
Khuyết điểm: "Complimentary wifi was on the fritz"
Ưu: "Everything, service, timing. Great job"
Ưu: "Crew was fantastic, went above and beyond to ensure my comfort and satisfaction with every aspect of my flight."
Khuyết điểm: "My vehicle keys were removed from my checked luggage requiring to pay extensively to have a locksmith come to the airport the next day to create new keys. I slept in the parking lot due to the fact the locksmith could only open the doors and could not cut new electronic keys until morning. I am extremely enraged over this incident. I know the keys were contained in this article due to the fact that the Keychain was left on top, without keys. I could not imagine why someone would remove these keys from my Keychain that holds only those keys. I would like to hear your openion on the matter. Thanks, Alexander Kruse"
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Tăng cường vệ sinh
Lau chùi hằng ngày, lắp đặt các màng lọc HEPA cho cabin trên những chuyến bay từ Charlotte
Khẩu trang bắt buộc
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Xếp ghế ngồi giữ cự ly xã giao
Ghế ngồi ở giữa không đặt được cho những chuyến bay từ Charlotte
Xét nghiệm trước khi bay
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Linh hoạt huỷ đặt
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