Ưu: "Everything was amazing"
Khuyết điểm: "Everthing was great"
Ưu: "Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining."
Ưu: "Crew was friendly , Seats were fine ."
Khuyết điểm: "They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options"
Khuyết điểm: "The flight was delayed and I almost missed my connecting flight to Oslo."
Khuyết điểm: "Quality of Indian food"
Khuyết điểm: "Food was lacking, everything else excellent! Not enough components to the meals. Be nice to have cheese/crackers. Better salad."
Ưu: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Khuyết điểm: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
Ưu: "All no!"
Khuyết điểm: "Seats are too close!"
Khuyết điểm: "Same as before. Dirty and smelly. Food was ok."
Khuyết điểm: "The flight was three hours late."
Khuyết điểm: "The baggage of all first class passengers was delayed beyond the time of the later flight .. ridiculous .. also flight delayed as is usual tor all flights in and out of Bangkok. The food on the flight is not appealing .. the front of the seat fell down onto the legs.."
Ưu: "Reasonable leg room in the economy"
Khuyết điểm: "Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized"
Ưu: "overall condition of plane"
Khuyết điểm: "snack was too little"
Ưu: "Staff was terrific. On time. That’s most important."
Khuyết điểm: "Seats were not great. Don’t recline properly. Food Very salty. No WyFy. Issue with point allocations and issue entering business Lounge. Purchased membership for this purpose . Was downgraded on my Marco Polo Membership. An error by the airlines. Won’t fly again with this airlines as a result."
Ưu: "Arrival in time"
Khuyết điểm: "Everything was good"
Ưu: "The overall boarding arrangement is smooth. Crews are friendly."
Khuyết điểm: "The further delay made us arriving Hong Kong at midnight. We reach home at 1.30am."
Ưu: "Smooth and pleasant flight with no interruptions which enabled sleep on a long overnight flight. The plane was older than on the previous flight from Melbourne to Hong Kong and was noticably short on toilets for the number of passengers."
Khuyết điểm: "Food was mediocre in flavour and variety."
Ưu: "Third time on Cathay Pacific"
Khuyết điểm: "the food- vegetarian"
Ưu: "The crew is so nice!"
Khuyết điểm: "Same seat selection issue."
Khuyết điểm: "Food was ok. Toilets were not given any attention during the 14 hour flight. Overhead bins were full so i had to sit for 14 hours with my backpack at my feet"
Khuyết điểm: "There was a long delay when boarding the connecting flight to SGN and there weren't any clear updates on the flight status. I didn't mind the wait so much but I wish they had announced the current status more clearly."
Ưu: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Khuyết điểm: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Khuyết điểm: "I was NOT able to choose our seats, so we couldn't sit together and were in the last two rows, in middle seats! It also took us 15 minutes to jog to the opposite end of the airport to just make our connecting flight. I would not fly with Cathay again!"
Ưu: "Great service from flight attendants."
Ưu: "The airplaine Service Adequate food and good wines Very good entertainment"
Khuyết điểm: "Nothing really"
Ưu: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Khuyết điểm: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."
Ưu: "Comfortable seat"
Khuyết điểm: "Poor food and very basic (old movies) entertainment - always delayed"
Ưu: "More leg room bigger plane"
Khuyết điểm: "Food and landing"
Ưu: "Checkin was a breeze, the flight attendants were great, food was good, seats were comfortable, good selection of movies. What more can you ask for"
Ưu: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."
Khuyết điểm: "Row seat is tight"
Ưu: "The entertainment is in regards to the movie choices that I had. I wish my screen was a little bigger."
Khuyết điểm: "My flight from Los Angeles to Hong Kong was cancelled due to a problem with the plane. I stood in line for 2 and a half hours at the airport only to have them tell me this. There was not visible sense of urgency on part of the staff at Cathay Pacific and they did not seem to have a contingency plan to deal with such a situation. I especially felt sorry for some of the elderly people who were also in line all that time with noting to drink and no place to sit."
Ưu: "Flying beats driving"
Ưu: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Khuyết điểm: "How about some new Hollywood release please"
Ưu: "Small leg room, seat don't decline enough,"
Khuyết điểm: "We had 1.5 hour delay and when we reached Vancouver airport the car rentals were close and we have to wait 3 more hour till 5:30 Am till they open. We are not happy at all"
Ưu: "Quick boarding and very polite crew"
Khuyết điểm: "The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP."
Khuyết điểm: "International flight delayed after boarding the flight.Flight connection missed. Instead of providing the accommodation, passengers got boarded into flight to Los Angeles. Again another flight to Chicago which dropped the passengers in around midnight. Had to pick them from 4 hour distance from Chicago which was planned early. overall journey was more than 36 hours. No information to the passengers until last minute. Some passengers does know English."
Ưu: "The flight attendance were polite and helpful. They are very generous in pouring the red wine for the passengers. Food/beverages are fine as compared with other cross Atlantic airlines. The captain was very pleasant during his in-flight announcements; complete and thorough. The bathrooms were quite clean."
Khuyết điểm: "Our laugage is delay, service is worse than we never see."
Khuyết điểm: "same as above"
Ưu: "More space between seats"
Khuyết điểm: "Little to no vegetarian option"
Ưu: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
Khuyết điểm: "Boarding--but I never like the boarding process."
Ưu: "The in flight services were very good with very professional flight attendant."
Khuyết điểm: "seat wasn't the best for my back even reclined."
Ưu: "When you see a big plane you always wonder how long it will take but Cathay Pacific was very efficient during the boarding and deplaning. It was a very long flight and they kept everybody happy with a smile. Extremely accommodating."
Ưu: "Great staff. Very friendly and helpful for those in need :) i wasn't in need but I've watched them help passengers every flight I've taken with Cathay pacific"
Ưu: "Shorter flight airplane much nicer"