There were crazy delays, flight cancellations and no communication whatsoever.
They should serve meals and drinks separately. Serving both together slows down the process. We were waiting for a long time for the meals.
Complaint I booked seating with Qatar which was confirmed, credit card billed. But arrival I learned seats not assigned to wife and myself
It was hot inside the plane and the boarding was very crowded. But the seat comfort, and entertainment are spectacular
Experience in IAD could have been lot better. IAD is one of the worst airport ik n terms of service. Chennai is also equally worst with too many bureacracies.
Ưu: "Best crew we’ve ever had."
Khuyết điểm: "Qatar website needs work"
Ưu: "The crew was v good"
Khuyết điểm: "The seats and boarding staff"
Ưu: "Crew was good"
Khuyết điểm: "Tvs don’t work. Uncomfortable seats"
Khuyết điểm: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"
Ưu: "Seat was comfortable and entertainment selection was good."
Khuyết điểm: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Ưu: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Ưu: "I like that they deliver me safe and sound to Vietnam"
Khuyết điểm: "I would prefer no interruptions while I am watching my movie"
Ưu: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Khuyết điểm: "Nothing."
Ưu: "The crew were great and served food timely. The seats were also comfortable and we traveled with infant. The crew was super supportive for parents with infant."
Khuyết điểm: "dont falsely claim that you have wifi if you cannot connect to satellite. The ground staffs needs training on behavior and how to treat infants."
Ưu: "Great crew and front desk"
Ưu: "The crew was very friendly throughout the 7-hour flight."
Khuyết điểm: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Ưu: "business cabin nearly empty. comfortable seats"
Khuyết điểm: "Expensive WiFi"
Ưu: "Went out of their way to be helpful"
Ưu: "They do their job well"
Khuyết điểm: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Ưu: "Great crew, as usual."
Khuyết điểm: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Khuyết điểm: "Very old flight"
Ưu: "The treatment"
Khuyết điểm: "It was too late"
Ưu: "I really enjoyed the flight, which was almost 15 hours long. I give an overall 4 star review for this flight. The boarding process was pretty organized (without including the ignorant passengers who can't read their zone numbers, haha) because they called us up group by group, in a speedy process. Even inside, the cabin crew welcomed us aboard and showed us where our seats are. This leads me to my 5-star rating of the service. Very warm, friendly, and generally helpful cabin crew Qatar Airways has. They fulfilled all my needs even if they had to go out of their way. As for entertainment, I was very surprised at how many great movies they have! Especially the new ones! I would not be bored again with this selection. Food was okay to be honest. It was a hot meal that satisfied my hunger and tasted good, but maybe it's just me and airplane food. Doesn't taste right for me. And to be honest, I was cramped. Not even me but many other passengers felt like the seats were too small. Overall, Good experience!"
Ưu: "Excellent travel with Qatar Airways"
Khuyết điểm: "Only thing is security was too tight at Doha Airport"
Ưu: "Staff very friendly. Loved the adjustable headrest as I am shorter and this is the first time flying that my neck was so comfortable I didn't need my travel pillow! Food was excellent!"
Khuyết điểm: "Nothing!"
Ưu: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Ưu: "Smoothe landing"
Khuyết điểm: "Old plane, some kind of tablet thing with an attached remote almost impossible to figure out even how it works. 7hr flight and I only saw the steward twice."
Khuyết điểm: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."
Ưu: "Soft blankets, seats were okay, crew was wonderful."
Khuyết điểm: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."
Ưu: "Could have done without the awful sexist ads they play on in flight entertainment."
Ưu: "Staff were friendly, food was good, and the plane was nice."
Khuyết điểm: "In the bathrooms there was only one type of tissue paper beside the toilet paper. Adding a thicker paper towel like most airlines do would be better so that passengers can clean up any water splashes as soft tissue is not effective for this."
Ưu: "Excellent service and in time flights."
Khuyết điểm: "Nothing."
Khuyết điểm: "I checked in a couple of hours after checkin open but unfortunately I could not get my preferred window seat, got a middle instead. But still the leg room would have been ok but the middle seat (second row behind the bilkhead row) had the front passenger's entertainment system arranged across the footwell, not sideways, so it completely blocked the footwell and prevented any stretching of the legs. I am a tall passenger and this caused much discomfort on the flight, I had to keep getting up to walk around. I also found the seat bottom quite uncomfortable (not enough padding I think), butnghis could have been made worse by the footwell issue. Regards Neil"
Ưu: "The crew was very nice"
Khuyết điểm: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."
Ưu: "It was not a full flight. It was ok."
Khuyết điểm: "Well, I noticed when the person in front of me reclined their seat, I had a hard time adjusting the entertainment screen so I could see it properly."
Ưu: "I like everything about Qatar Airways"
Ưu: "Comfortable wide seats, good service"
Ưu: "Food was good."
Khuyết điểm: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"
Ưu: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Ưu: "Food, service, staff at the counter"
Khuyết điểm: "Cant think of any"
Ưu: "Almost nothing"
Khuyết điểm: "Price"
Ưu: "Food and drink options. Courteous."
Khuyết điểm: "Smells from others"
Ưu: "Qatar airways equipment very good."
Ưu: "The staff were friendly"
Khuyết điểm: "Food The seat were terrible The next flight rebooked because the first fight were delayed"
Ưu: "The quality of service, food, plane and attention was superb."
Ưu: "Almost every thing except TSA searching"
Khuyết điểm: "TSA part"
The worst airline to travel in India. Not at all customer service oriented. They don’t give a damn about passenger comfort and services.
We are four family members so they given last row of flight which are not so comfortable
Last minute gate change … from jetway to bus, delayed boarding … too much waiting on the bus to board.
On time flight, baggage came out fast. Overall good experience
Boarding was NOT good enough. Our cabin luggage was pushed back to check-in in the pretext of packed flight. But eventually there were empty seats on the flight. Also, we booked seats on exit rows... But seems something got changed and we got same seats alright, but they were no longer on exit row (& that was empty eventually). Flight claimed to have a travel time of 1 hour 50 minutes, but it took around 2:20 minutes (seems Indigo has a different clock). 😂
Ưu: "Not much."
Khuyết điểm: "We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall."
Khuyết điểm: "All good"
Khuyết điểm: "Extremely bumpy take off and landing. The pilot could do better."
Ưu: "The seat was really bad and the crew didn't make any effort to dim the lights for about 75% of the journey. I would say an international flight on a low-cost carrier like Indigo should be avoided."
Khuyết điểm: "if the cabin crew had been a little more cooperative, this flight could have been better"
Ưu: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"
Khuyết điểm: "The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight. Bad"
Ưu: "Punctuality and cleanliness."
Khuyết điểm: "No comments."
Ưu: "nothing, they did provide us with refreshments for flight delay."
Khuyết điểm: "everything has to be improved"
Ưu: "Flight attendants were the best and very friendly"
Khuyết điểm: "Not much, on time flights and friendly flight attendants"
Ưu: "Very new aircraft . On time"
Ưu: "Punctuality, and cleanliness."
Khuyết điểm: "No comments."
Ưu: "Service and staff were brilliant"
Khuyết điểm: "No in flight entertainment . Plastic pot noodles and rice could be changed to something more environmentally sustainable. Seats not very comfortable."
Ưu: "Neat clean well organised and systematic"
Khuyết điểm: "Cabin announcements volume can be lowered. It’s too loud"
Ưu: "On time, comfortable seats, friendly crew."
Ưu: "Seat is as good as a concrete slab of a park bench."
Khuyết điểm: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."
Khuyết điểm: "Could have been on time"
Khuyết điểm: "Checkin staff was very rude and had pathetic attitude"
Ưu: "Efficient check-in and boarding."
Khuyết điểm: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Khuyết điểm: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."
Ưu: "Friendly and helpful flight attendants"
Khuyết điểm: "My seat cushion was flattened but otherwise a nice flight!"
Ưu: "The crew and the boarding was sufficient."
Khuyết điểm: "Seats were not comfortable, the snacks were marginal."
Khuyết điểm: "When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice."
Ưu: "Very smooth trip. Efficient control"
Khuyết điểm: "Boarding was late so flight was 20 minutes late at Delhi"
Ưu: "The airline was just fine."
Khuyết điểm: "I was charged $100 for a checked bag when I was told by the airline that I could easily have two free checked bags with the fare that I paid. When I tried to get a hold of Kiwi I got no response. Also, the airline wanted another credit card number which was not mine. It was a very frustrating experience at the counter. Kiwi has questionable practices"
Ưu: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Khuyết điểm: "Web check in didn't email boarding passes to the correct email."
Ưu: "Almost 4 hour delay. Poor service considering the long delay."
Khuyết điểm: "Long delays. no compensation. poor communication about delays. Long wait in plane. No refreshment."
Ưu: "Punctual and no frills flight, I would go again."
Khuyết điểm: "Limited food option and choice Appreciate that’s it’s low cost airline, but is disappointingly poor on entertainment (inflight)."
Ưu: "Smooth checkin and seating"
Khuyết điểm: "Security forgot to stamp one of my bags so hand to dash back again"
Ưu: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Khuyết điểm: "Heat"
Ưu: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Khuyết điểm: "I have already stated what I felt."
Khuyết điểm: "I did not like the fact it was delayed. I had to pay for an additional flight to get to coimbatore to fulfil my commitments."
Ưu: "Flight was on time."
Khuyết điểm: "Nothing"
Ưu: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Khuyết điểm: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Khuyết điểm: "the wait in the hall at the gate in Jaipur was not very comfortable"
Ưu: "Excellent condition and on time."
Ưu: "Overall experience"
Khuyết điểm: "Over expensive food"
Ưu: "Seats are very nice."
Khuyết điểm: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Khuyết điểm: "I missed the flight coz it was preponed. I had to spend 500 extra dollars on scheduling my international flight."
Khuyết điểm: "The chicken Junglee sandwich was stale hard and really dry."