Ưu: "Nice, clean efficient. Comfort was good."
Khuyết điểm: "The crew was great but pretty impersonal. Not a great selection of movies."
Ưu: "All fine, no complaints."
Khuyết điểm: "Up date movies."
Khuyết điểm: "Overall experience is good."
Khuyết điểm: "Nothing"
Khuyết điểm: "The only thing that brought my rating of this flight down was the fact that it was so hot in the plane! From the moment we boarded, this plane was, for reasons we couldn’t figure out, stuffy and uncomfortably hot. My pregnant girlfriend did not particularly enjoy this flight."
Ưu: "EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile."
Khuyết điểm: "I can't think of anything I disliked on this trip."
Khuyết điểm: "Korean air business class does not match their standards any more"
Khuyết điểm: "flight from bos to new york was canceled. i did not receive any updates via email or phone. i got an email at 12am saying this flight has been canceled. i was not notified on what my flight has been updated to. i had to call and go to the airport 4 hours earlier."
Ưu: "Sat on the runway for 40 mins with no explanation"
Khuyết điểm: "Delayed flight"
Ưu: "My flight to Seoul was originally through Air Canada but my flight was cancelled due to weather in Toronto. So I was rebooked with Korean Air and I loved every minute of my flight. The staff are so talented speaking flawlessly in Korean and English. They made me feel comfortable for the whole 14 hours. I’d definitely fly with them again."
Ưu: "Flight attendants were very nice and leg room space was more than other flights"
Ưu: "The service"
Khuyết điểm: "The width of the seats"
Ưu: "The service"
Khuyết điểm: "The width of the seats"
Ưu: "The blankets are nice and soft. Crew is really friendly and accommodating."
Khuyết điểm: "Our flight to Chicago was delayed 10 hours out of Korea. The airport ran out of food. The natives we're restless. What was worse was the lack of communication from the airline. If they just would have told us what was going on, we all would have been more assured."
Ưu: "Excellent service and attention to detail. Flight Attendents were courteous, friendly and eager to please."
Ưu: "Careful attention to making sure international travelers--English speaking, Japanese speaking & Chinese speaking-- felt welcome & comfortable."
Ưu: "Overnight flight to San Francisco, the crew is stellar. They are calm and friendly and speak English well. I liked the food options, I would recommend sticking with the American choices if you're not used to Korean food. The dinner was actually pretty good. Entertainment options are plenty, I watched 3 movies and a documentary. The flight maps and outside cameras are great, and it showed that the pilots were constantly trying to find smooth air while the first portion of the flight was bumpy. They found it and the rest of the flight was fairly smooth."
Khuyết điểm: "Aside from the turbulence, which is no fault to the airline, the only other issue was a smelly bathroom in the back that spread out a few rows. I wasn't sitting back there but I would have liked a freshener if I was in those back rows."
Ưu: "Great seat and fairly decent food."
Ưu: "Quick service especially picking up the completed meals Very helpful with transit"
Khuyết điểm: "All good"
Ưu: "They are family oriented."
Khuyết điểm: "On the way to Seoul the children were screaming but I guess there's nothing anyone could do about it."
Ưu: "Staff is really helpful. Anounsment is proper.variety of food was provided."
Khuyết điểm: "Your can improve entertainment facility. Food variety can be improved."
Ưu: "Had a fantastic time, it exceeded my expectations."
Ưu: "I like all the email reminders and alerts"
Ưu: "All of the people from Korean Air that I spoke with about anything were very considerate and helpful."
Khuyết điểm: "No legitimate complaints."
Ưu: "The crew are friendly, the flight was comfortable"
Khuyết điểm: "Nothing"
Khuyết điểm: "Chairs are quite hard and the movies selection limited."
Ưu: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Khuyết điểm: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight"
Ưu: "Our flight was delayed and we were accommodated by being put up in a great hotel in Seoul."
Khuyết điểm: "Did not like that we reached our destination in Vietnam half a day late, since we had a wedding to attend. The vegetarian/vegan meal option was very bland. The hostesses I felt were a bit sexist, perhaps due to being Korean. I asked for a glass of wine for myself and a whiskey on the rocks for my boyfriend. He was served a hefty glass 1st, and I was given my drink 2nd, which was a very small pour. I asked for more wine and was given only a tiny bit more."
Ưu: "I think the professionalism and care of the crew is outstanding. I am always pleased by the conduct of the crew with the passengers. It is the main reason that I always fly Korean Air."
Khuyết điểm: "This flight is almost always late. Sometimes it is only by 20 minutes and at other times it is one or two hours late. I have been using this particular flight for years and I would love to see them fix their scheduling problem."
Ưu: "Great services"
Khuyết điểm: "The flight is too full"
Ưu: "There was plenty of room with empty seats."
Khuyết điểm: "The breakfast food was not good. Some of the staff couldn't speak English."
Ưu: "Seat comfort, space, and service."
Khuyết điểm: "Nothing was disliked on return flight"
Ưu: "I liked stewardess's kindenesses"
Khuyết điểm: "food"
Ưu: "I make the trip to the Philippines a few times a year and usually on delta. I tried Korean this time and was pleasantly relieved to find they offer a equal or better experience for less money in many cases"
Khuyết điểm: "Nothing that wouldn't be the case in most airlines given the same situation. Only issue I have is short time change in flight but less than 30 minutes did not affect me and likely anyone else either"
Ưu: "We forgot our IPad in the plane. We met in Seol one of the flight attendants. She stayed with us and arranged for somebody to bring the Ipad from a different location . She refused to continue home , until she saw our property found. It wax an exceptional service!"
Khuyết điểm: "The service on the plane is outstanding"
Ưu: "same as above"
Khuyết điểm: "same as above"
Khuyết điểm: "Turbulence and bumpy. I know you can do much about that."
Ưu: "Since this was a connecting flight it was decent turbulence was more felt."
Khuyết điểm: "None"
Ưu: "I really appreciated getting a meal on the plane despite the short two hour flight. I've always liked flying Korean Air due to their cleanliness, presentable flight attendants and good customer service."
Khuyết điểm: "The only thing I seemed to have a problem with was the volume and clearness that came out of my headphones. Although the headphones were provided by the airlines, the volume came out a little unclear and kind of scratchy. Other than that, everything was great."
Ưu: "The crew was very respectful and nice"
Khuyết điểm: "More movie selections"
Ưu: "Friendly staff, clean facility, good food and good entertainment selection."
Khuyết điểm: "The long waiting line at ticketing area."
Ưu: "The economy seats were very comfortable with lots leg room in every row. The entertainment screens were nice with lots of selections. The attendants were very nice and helpful."
Khuyết điểm: "The food could be better spaced out and offer ask me more variety."
Ưu: "Flight to Seattle was great. Food and staff and flight were nice."
Khuyết điểm: "Most everything. The flight back to Seoul was awful. Toilets weren't cleaned, trash overflowed, ran out of water, staff not pleasant - total opposite from outbound. Usually KA is goodness, but blew it this time."
Khuyết điểm: "No negative experience with Korean Air."
Ưu: "Best in the world, as always."
There was difficulty with my connecting flight due to inconsistent COVID regulations. I was almost not allowed on, despite fulfilling all my requirements for my destination country. I was over-billed by Alaska Airlines for my luggage as well.
Ưu: "The crew was excellent."
Khuyết điểm: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Khuyết điểm: "Entertainment and access to Wifi"
Ưu: "They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them."
Khuyết điểm: "They are well trained crews so I have no better ideas about improvements"
Ưu: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Khuyết điểm: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Ưu: "Great seating"
Khuyết điểm: "Free internet in long flights"
Ưu: "Crew very attentive but not intrusive. Food very good."
Khuyết điểm: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Khuyết điểm: "Raise the cabin temperature"
Ưu: "Cabin crew was amazing!"
Khuyết điểm: "Food was mediocre and we've had better on Singapore Airlines before."
Ưu: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Khuyết điểm: "Nothing Better than average flight"
Ưu: "The crew was terrific. Always smiling and helpful."
Khuyết điểm: "If you need more space economy is a tight fit. It would be better to upgrade."
Khuyết điểm: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"
Khuyết điểm: "Change the food menu, boring with the same menu"
Khuyết điểm: "Reservation online"
Ưu: "The crews on board were amazing!"
Khuyết điểm: "The service from the ground staffs are not as good a the crews onboard."
Ưu: "Service was excellent, always with a smile."
Ưu: "Friendly staff Good customer service"
Khuyết điểm: "There was nothing i dislike"
Ưu: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Ưu: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Ưu: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Khuyết điểm: "Absolutely no complaints"
Khuyết điểm: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Ưu: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Khuyết điểm: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Khuyết điểm: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Khuyết điểm: "Crew"
Ưu: "Best Inflight Service Best Inflight Food Best Lounge"
Ưu: "Nothing specific"
Khuyết điểm: "Menu is average but get they need to cater for wide variety of tastes"
Ưu: "Comfort Great book the cook meal choices Restful Attentive service"
Khuyết điểm: "What’s there not to like about SQ"
Ưu: "Helpful staff and a comfortable trip. A plus all the way around"
Ưu: "Superb service throughout from check in to on flight."
Khuyết điểm: "Seat on outbound had a slight issue."
Ưu: "Liked everything from service to comfort"
Ưu: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Khuyết điểm: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."
Ưu: "Staff was the best, always smiling and going beyond expectations to assure you enjoy your flight and I certainly did. Take off was a breeze. Landing a little bumpy but nothing to cry about. I will fly Singapore whenever possible from now on."
Khuyết điểm: "There was nothing that I didn't like."
Khuyết điểm: "Old planes and screens."
Ưu: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Ưu: "Staff friendly and efficient"
Ưu: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Khuyết điểm: "The food is average taste... a bit salty :("
Khuyết điểm: "Seats are tight and hard"
Khuyết điểm: "cramped seats freezing cold"
Ưu: "again, the crew anticipated our needs"
Ưu: "For as long 14 hour journey they sure make it comfortable."
Ưu: "Everything on time."
Khuyết điểm: "Nothing really bad one food on return flight not great but ok."
Ưu: "To be able to bring luggage up to 30 kilo's"
Khuyết điểm: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"
Khuyết điểm: "Flight was delayed, but other than that, flight was great."
Ưu: "Great food and fantastic service"
Khuyết điểm: "Needs more legroom"
Boarding was fast.The airplane was small, and was shaking in the the sky a lot.
Delhi to Doha is excellent..
It's getting to the point in life that a flight in coach in those little seats for 9 to 15 hours is just too cramped. This was a packed flight with nearly every center seat taken. Good for Qatar airlines, which is a terrific airline, but its tough to ride in those little seats on long-haul flights
Khuyết điểm: "On time performance."
Ưu: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"
Ưu: "Overall experience was good!"
Khuyết điểm: "Keep the good work up."
Ưu: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Khuyết điểm: "Food was just not that great. Too many peppers in everything!"
Khuyết điểm: "Handling flight delay"
Khuyết điểm: "Seat comfort"
Ưu: "The service was great! I slept almost the whole way in economy and was very comfortable!"
Ưu: "Staff was friendly and helpful, aircrafts were all comfortable, food was incredible. If I could only ever fly one airline again I would pick Qatar!"
Khuyết điểm: "Nothing"
Ưu: "Modern plane and great crew."
Ưu: "The plane was virtually empty and the service was good."
Khuyết điểm: "The plane from Doha to Dar was infinitely less nice than the plane from New York to Doha. It was borderline offensively unequal."
Ưu: "It arrived on Time."
Khuyết điểm: "Entertainment system was broken and had to be restarted a couple of times before It crashed completely. Food sucked."
Ưu: "Flight attendants are ok"
Khuyết điểm: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"
Khuyết điểm: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Ưu: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Khuyết điểm: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."
Ưu: "The Qatar Airways price."
Ưu: "Wonderful airline! Very nice and friendly staff. I will fly with them again."
Ưu: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Khuyết điểm: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Ưu: "Complimentary upgrade to business class."
Khuyết điểm: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Ưu: "Stuardess verry nice, exceptional"
Ưu: "Good entertainment choices"
Khuyết điểm: "One of the rudest check-in staff I have ever dealt with"
Ưu: "Crew was great. Very helpful and caring"
Khuyết điểm: "Flying in and out of Doha and being marked for yet another deep search was so frustrating"
Ưu: "First of all, I want to preface this by saying that virtually every airline is better than the major ones working in the US (American, United, and Delta), and Qatar Airways is amongst this number. The entertainment selection was excellent, the best of any flight I've ever been on. The flight attendants were excellent, again, much better than those on American carriers (I am American, FYI)."
Khuyết điểm: "The food was terrible. Of course, we know this about airline food, BUT I have been on Qatar Airways flights with GOOD food in the past, so I know it can be better. Also, I sat in the baby section, which also happens to be where they put long-legged people. This is no one's fault, but suffice to say, do NOT sit next to 4 5-month olds for a 15-hr flight! Interestingly, since all flight attendants were women, about 50% of the flight did listen to them since there were many conservative Arabs onboard from Qatar or Saudi Arabia (i.e., those who are taught not to listen to or respect women). This made for some frustrating sites to witness but it's obviously not the airline's fault. Poor women!"
Ưu: "This flight had one of the best selections of movies I've seen on a flight.....a damn good thing given the 15-hr duration of the flight. I had so many screaming babies around me that the flight attendants helped me to move to another part of the plane. They were incredibly sympathetic and accommodating. Airlines from the USA could learn a thing or two from Qatar Airlines."
Khuyết điểm: "Small seats (I'm fat, so this is my problem really)."
Khuyết điểm: "Food options on both legs were terrible. On the first leg, only one of the three options was actually available. I understand that you have to account for varied decisions by customers, but only having one of the three listed options when you're just half way through the cabin is pretty weak. Disappointed that entertainment options hadn't changed from the previous month."
Khuyết điểm: "Not being on time from Doha to chicago, it was an hour late departure."
Ưu: "Crew had amazing customer service with a badly serviced plane"
Khuyết điểm: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Ưu: "they have a good movie selection"
Khuyết điểm: "it took awhile for us to get our bags in denpasar."
Ưu: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Ưu: "Good, newer wide body aircraft. Good service. No hassles, really. Would fly again. Overall good experience."
Khuyết điểm: "Newest seating arrangement in 777 300 ER just too crammed. Used to be better. Nothing special about this flight, was expecting a little more space, a little less crowded, a bit better service. But my flight was short hop from BKK to HAN, last leg of flight originating in Doha."
Ưu: "The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries"
Khuyết điểm: "QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from."
Khuyết điểm: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."
Ưu: "Newer aircraft, good crew"
Khuyết điểm: "Food was average. Poor movie selection"
Ưu: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Ưu: "Aircraft was new and good."
Khuyết điểm: "Non Vegetarian meal was over by the time the service reached me."
Ưu: "We liked how attentive your crew members were"
Khuyết điểm: "The flight we took out from Doha to India was a bad experience the boarding was not handled well and the crew in that flight were not attentive."
Ưu: "The flight was comfortable. The flight attendants were pleasant and attentive."
Khuyết điểm: "After the flight landed we had to present our boarding passes one by one so they could be inspected again and our names were crossedoing off some list. It really slowed down meeting our ride and getting to customs. I think it also contributed o our flight being delayed since the flight before us had to do the same thing as they disembarked. I would be more concerned if my flight had a close connection if this is a standard practice. This was my first flight with Qatar. If the practice is standard I won't keep flying them."
Ưu: "The entertainment and food was great. The service as well. They are very attentive to any request."
Khuyết điểm: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
Ưu: "The entertainment and food was great. The service as well. They are very attentive to any request."
Khuyết điểm: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
Ưu: "Crew was phenomenal. Felt safe and cared fir on flight."
Khuyết điểm: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline. Not airlines fault but took too long to get yo terminal at IAD Leg room a little tight in economy of 777"
Khuyết điểm: "My bag was overweight so o checked online and it said that the charge would be $50, but when i got to the airport in Dubai the charge was $75 with no explanation about thr difference. When we arrived in LA we set on the tarmac foe about 45mins waiting for an open gate. Wasnt the best experience"
Ưu: "The business class was okay and food was good."
Khuyết điểm: "The entertainment choice not as vast as Emirates that I always experienced"
Ưu: "Lounge facilities"
Khuyết điểm: "There was no place to keep my Cell phone , eyeglasses, or even the book I was reading--- would have liked an alcove or cubby. Loved this feature in Business class when I flew with Emirates. Food choices were better with Emirates. Qatar needs to look into these features in order to beat their competition."
Liked food. Service could have been better. More water trips would have been good.
Khuyết điểm: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"
Ưu: "The crew we're good"
Ưu: "Not much"
Khuyết điểm: "Costumer service"
Khuyết điểm: "No it was good"
Khuyết điểm: "Handling and boarding at Schiphol was pathetic"
Ưu: "The crew was forgetful and would always pass by me when it was time to serve"
Khuyết điểm: "I don't know, maybe it I took another carrier"
Ưu: "The airplane The food"
Khuyết điểm: "The time"
Ưu: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."
Khuyết điểm: "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."
Ưu: "On time, chose the raw meal which was excellent."
Khuyết điểm: "Nothing!"
Ưu: "The flight was very comfortable"
Khuyết điểm: "Operating remote control wasn’t working well ! It was frustrating !!"
Ưu: "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
Khuyết điểm: "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."
Ưu: "Valuable reminders ! Updates regarding flights was superb."
Khuyết điểm: "Nothing to say."
Khuyết điểm: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."
Ưu: "Good flight on A380. Food and entertainment were great."
Khuyết điểm: "We had to disembark into buses because all gates were being used."
Khuyết điểm: "Seats are uncomfortable and crew uninterested"
Ưu: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Khuyết điểm: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"
Ưu: "The large collection of movies and the comfy seats"
Ưu: "Everything was perfect"
Khuyết điểm: "Poor staff"
Ưu: "Very welcoming. Coach made comfortable. Excellent movie selection"
Ưu: "The crew was excellent. Very friendly and helpful. Inflight entertainment selection was great tho the screens were average. Good beer selection."
Khuyết điểm: "Seats are so uncomfortable. I'm a young guy, and by the end, my back was hurting. They barely reclined and no leg room. Food was about average."
Khuyết điểm: "Worse food Old flight Late boarding"
Ưu: "We like everything, was good experience All over"
Khuyết điểm: "There was no option during check in to request meal options- ex vegetarian request."
Ưu: "Cabin crew"
Khuyết điểm: "Nothing i like even."
Khuyết điểm: "Seats could’ve been a little more comfortable. Maybe I’m spoiled by traveling the A380 more."
Ưu: "Very impressed. Will definitely fly with them more often in the future. A little confused with the max weight of baggage. Website was not so soecific."
Khuyết điểm: "A little confused with the max weight of baggage. Website was not so specific."
Ưu: "Business class product is phenomenal."
Ưu: "Good but not great."
Ưu: "I enjoyed the attention to detail and the overall friendliness of the staff."
Khuyết điểm: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."
Ưu: "Great entertainment system. Lots of leg room best airline"
Khuyết điểm: "Late departure but made up time in flight"
Khuyết điểm: "Bathrooms were not clean later in the flight"
Khuyết điểm: "The Crew was very inexperienced and had difficult time in managing the passengers. The food also below par!"
Ưu: "more space"
Khuyết điểm: "space"
Ưu: "Emirates is my carrier of choice, and that's due to their continued service standards, friendliness and rates. This flight was pretty empty so service was even better and I was able to spread myself out. Also, well done to the crew. They continue to maintain high standards."
Khuyết điểm: "This is the first time it's happened to me, but I was scheduled to leave Oslo on Wednesday, but Emirates cancelled my flight and put me on the next one. It would have been alright had they offered some sort of compensation or made it up to me in one way or another, but that was not going to happen. They cancelled and the cost was on me (as per the T's & C's I was told) and that was pretty much that. Here's a hint, it seems like their Scandinavian flights are underperforming and in a cost saving effort, they're randomly cancelling flights. I subsequently found out they did it to someone else in the area causing them to miss two days of a pre-booked vacation. So, if they cancel, it's going to cost you a lot more in a city like Oslo to wait a day - not to mention the costs involved in missing work or vacation, so maybe shop around then. I still like Emirates, but I'm feeling a little burnt after this episode."
Ưu: "Seamless flight with usual high standrd of on-board service and food"
Khuyết điểm: "N/A"
Ưu: "Nice flight"
Khuyết điểm: "N/A"
Ưu: "Everything was pretty smooth and no real issues. Online check-in was great and let us drop our bags off without waiting in a huge line."
Khuyết điểm: "Mosquitos in the airport. Probably the most we saw/got bit by in Myanmar was in the airport in Yangon."
Ưu: "High quality comfortable seating, the most varied entertainment and delicious food served by smiling attractive employees."
Khuyết điểm: "Nothing"
Ưu: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Ưu: "A380 was superb. Really enjoyed being on-board of that aircraft"
Khuyết điểm: "Dubai - Cebu leg. They managed to lose my suitcase and my understanding is that was done since the flight was full. I would appreciate if they didn't leave my suitcase in Dubai."
Khuyết điểm: "The lack of attention by the crew was unexpected,"
Ưu: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
Khuyết điểm: "None"
Khuyết điểm: "The flight was canceled and the staff had no idea how to rebook."
Khuyết điểm: "India to dubai had poor Intertainment system"
Ưu: "I chose to upgrade with a great offer made on the internet when I checked in online. The crew were superb. The cabin is the best there is for business class."
Khuyết điểm: "Food is average - bar snacks are good."
Ưu: "The airline still runs like a well-oiled machine. Everything is efficient and staff are courteous. Flights are on time and reliable. DXB airport is easy to navigate. New on-board headphones design is an improvement."
Khuyết điểm: "Cost saving cuts are evident around every corner. No more night mask, flight socks and toothbrush. No more hot lemon towel upon boarding (only towards end of flight). Food tray is smaller and more compact than before, turns Dinner into a game of Tetris (although, not a fun 'game'). Flights aboard A380 are much more comfortable than in Boeing 777."
Food option is better this time. The connecting time is very short.
Ưu: "On time and comfortable flight"
Khuyết điểm: "No suggestions"
Ưu: "food is amazing"
Khuyết điểm: "seat is outdated, but new seat for biz is coming very soon"
Khuyết điểm: "Everything is Good."
Ưu: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Khuyết điểm: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."
Khuyết điểm: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."
Ưu: "Turkish got us on board although our incoming flight was delayed."
Khuyết điểm: "Food of poor quality and possibly unhygienic as I developed tummy problems."
Khuyết điểm: "Seats are hard as a a rock..it was like A cattle car, no ability to check in on line, service at the counter horrible, baggage ridiculous my 30.L duffle definitely qualified for carry on but my tiny backpack (10 L) small as a purse) made the guy say check the duffel...others had huge rally bags plus back pacjs"
Ưu: "Food, comfort, wifi, entertainment."
Khuyết điểm: "The flight left an hour late. But the crew never explained why the delay."
Ưu: "Check in process, helpful ground crew and airplane"
Khuyết điểm: "Comfort of seats are horrible for a trip so far, they need more cushion."
Ưu: "The food and the entertainment was excellent!"
Khuyết điểm: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Ưu: "Excellent service"
Khuyết điểm: "Food quality was not as good as on a Turkish Airlines business class flight we took a few years ago"
Ưu: "Excellent food"
Khuyết điểm: "Boarding was a bit chaotic"
Ưu: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Khuyết điểm: "For a long international travel, there is nothing bad to say. They are superb!"
Ưu: "The benefits of being United Gold status is a real plus at the lounges and in the boarding process."
Khuyết điểm: "The 12.5 hour flight is too long for my aging body!! Either bulkhead or business is needed for flights that long"
Ưu: "The service and the cleanse up to the tope"
Ưu: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Khuyết điểm: "Older equipment. A little bit tight. But not too bad."
Khuyết điểm: "Transfer security station had 300 people waiting. Very bad. One lane open. Has to run through airport to get to flight to Miami from the flight from tel aviv. Will not fly Turkish air until the security transfer line is fixed."
Khuyết điểm: "Terrible customer service"
Ưu: "the flight was comfortable and the crew as very warm"
Khuyết điểm: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."
Ưu: "Quick check in. Nice staff."
Ưu: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Khuyết điểm: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."
Ưu: "Was surprised to get a full meal on such a short flight. Very good food."
Khuyết điểm: "Pretty average flying experience. The plane looked older, but that's nothing unusual"
Ưu: "Food is bad.no other word is fitted. All the rest is good."
Ưu: "good entertainment system good legroom new airplane"
Khuyết điểm: "lowered the food standards compared to previous flights flight was late"
Ưu: "comfortable seats space for legs"
Ưu: "Just entertainment system and crew makes your life easier on aircraft."
Khuyết điểm: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."
Ưu: "The crew bumber was short fot the full flight. The food used to be better in THY."
Ưu: "I like the movies"
Khuyết điểm: "boarding should be handled better than what i saw at Istanbul. a man checking every ticket manually which cause many long line and waiting to get to the bas"
Ưu: "service always good"
Khuyết điểm: "on the last flight didn't even have a personal monitor"
Ưu: "The Turkish airline staff was great and very helpful"
Khuyết điểm: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."
Khuyết điểm: "to hot, very hot!!! ו suffered too much"
Ưu: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Khuyết điểm: "Really nothing."
Ưu: "The best part is that Kayak is asking for feed back. As for TK, the food is best."
Khuyết điểm: "Boarding was a chaios, people cutting the line from right and left. Sad part is that the staff do not care!!! No individual seat entertainment offered on EBL flights! Old fashioned overhead monitors are available but hard to see from most seats because of size and distance!!"
Ưu: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."
Ưu: "food + entertainment"
Khuyết điểm: "Announce too early boarding time, 50 minutes late for boarding."
Ưu: "The food was good, the drinks were great, the stewardesses were professional and helpful and the entertainment system was really good, lots of movies. We got there safe and on time...what more do you need? Oh, and the price for my route was amazing; the next airline was $1000 more and the one after that $2000 more."
Ưu: "All perfect this time. Food was so tasty as always:) crew is very kind."
Khuyết điểm: "Always delay flight"
Ưu: "I love the comfort and hospitality offered by the Turkish"
Ưu: "Really amazing except for..."
Khuyết điểm: "Stewardesses did their jobs, but as far as checking on passengers at non-food and assigned drink times, they were sitting in the back drinking coffee and talking. On top of not making rounds, there was no call button to summon a stewardess. Twice, my husband who was ill had a "coughing attack" and needed a glass of water... there was nobody was available. A passenger had to go and get them from the back. Perhaps due to this being a 13 hour flight, this is not a normal situation for them, but to go three hours at a time without taking a stroll through the cabin seems unprofessional. Otherwise this airline really does amazing service! I did not realize that such airline service still existed. American ones should pay attention!"
Ưu: "Great service, awesome crew, delicious food, wonderful entertainment. They know how to take care of the people!!! My favorite aorline so far !!"
Khuyết điểm: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."
Ưu: "Generally speaking I love Turkish Airlines, my only concern was the tiny and shaky tables."
Khuyết điểm: "The personal tables were tiny and could hardly hold the trays. I didn't have any drink with my food as I was afraid it would spill."
Ưu: "The service was excellent The Pullman Hotel was an excellent choice for dissatisfied customers. The staff was friendly and understanding."
Khuyết điểm: "Only an hour between connection so the connection was missed.Also the airline only gave a food vouchers for one restaurant. That restaurant has poor choices of items to select from ,food quality was substandard ,the choices of the items was to limited, and the people in the restaurant was rude."
Ưu: "Professional yet very friendly staff"
Ưu: "The price of my ticket to Israel from San Francisco was a steal. The crew, the service, the cleanliness are beyond anything I could have wished for."
Khuyết điểm: "The food was not good, which surprised me because on my last flight with T.A., the food was absolutely delicious, the best plane food I had ever had. The T.V. In two different seats were not working. But the crew obliged until I found one that worked."
Ưu: "It was a good flight, what one would expect from an airline. The crew came by the right amount with drinks, etc."
Khuyết điểm: "I thought the boarding was a little irritating. They had a random extra security check at the gate, and the process made me laugh a little bit. I didn't see any value that this extra security was adding, and I'm all about extra security... just not this experience. On the other hand, the extra security was also very frustrating to me because my previous Turkish Airline flight had arrived late and boarding had already started before I even got off the first plane. I just wanted to get through the gate and be done considering the big rush the delayed flight caused. Also, part of the last meal served was salmon. There were no alternatives to non-seafood eaters, but they did have enough other food on the plate, which made the situation bearable."
Ưu: "great food, great wine, great service"
Khuyết điểm: "Most of the movies are missing english subtitles. That makes them almost impossible to watch for whom English is not their native language"