Ưu: "Crew was amazing"
Khuyết điểm: "Seats was kinda uncomfortable. Leather seats would be great"
Ưu: "From Atlanta to Manila we were served 2 meals. The time gap between the two servings is just too long. For a 14 hour trip the first meal was just after take off and the second about 2-3 hours before landing. The snack was too small of which we were made to choose : a banana, a bread and a brownie."
Khuyết điểm: "Adding more to the food. And also if crew can check on passengers who lie down in economy as if they are in business class taking space of the other passengers making it uncomfortable."
Ưu: "Food delicious! Flight attendants very attentive, helping with babies and really doing more than I’ve ever seen."
Khuyết điểm: "Nothing"
Ưu: "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
Khuyết điểm: "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
Ưu: "Seat super comfortable wheelchair is perfect awesome"
Ưu: "I love Korean Air"
Khuyết điểm: "No complaints!"
Khuyết điểm: "Seats weren’t as comfy or spacious as I would have thought given Korean air Having won best economy liner a few times. No entertainment in seats either."
Ưu: "Great leg room even for tall person. Food is good and there's enough choices."
Ưu: "Great service. Clean plane, good seating"
Ưu: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Khuyết điểm: "Seats of any airplane could use improvement on comfort. But comfort was good."
Ưu: "Clean comfortable"
Khuyết điểm: "Vegan meal option needs more veggies"
Ưu: "Flight attendants friendly and helpful."
Khuyết điểm: "My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight."
Khuyết điểm: "I flown KAL business class a number of times and it’s ok this was first back of the bus experience and it’s awful. I could give ten things I did not like about this flight but I’ll sum it up with one. I brought my own inflatable sleep pillow onboard and after using for about an hour I was woken up and told it was against company regulation to use your own pillow."
Ưu: "Very clean, you’re given headphones, slippers, toothbrush and toothpaste, blanket and pillow, wine or beer at no charge to you"
Khuyết điểm: "On our Round trip we were delayed due to flight crew both times"
Ưu: "It was great! The staff was very friendly and attentive!!"
Ưu: "Selection of movies are great. They are new release and blockbusters"
Khuyết điểm: "Its just because a 16 hours total flights. My body is sore from sitting long time in small seats and not a lot of room to move around."
Ưu: "the movie selection"
Khuyết điểm: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"
Ưu: "Friendly service"
Khuyết điểm: "Didn't dislike anything"
Ưu: "very comfortable seating/sleeping in Prestige (business) class."
Khuyết điểm: "The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air."
Khuyết điểm: "Rude flight attendant! She opened the food tray on my lap and instead of informing me to put my seat upright, she did it for me as though I was a child."
Khuyết điểm: "I'm stuck in Korea on Christmas Day instead of being in the Philippines. The Korean Air staff didn't speak English very well and it took an hour to figure out what was happening. I had to pay for my own hotel on top of my resort that I'm paying for in the Philippines and the next flight isn't until 9 pm Christmas day. Worst airline I have ever had to deal with. On top of my five days off this year and two were wasted on traveling. Big waste of time and money. Will probably not use your website or the airline again."
Khuyết điểm: "Don’t brush off tired and worried passengers. I’m pretty patient, but I felt this airline never seems to know when their planes depart or arrive, or where they are."
Ưu: "Food, would of liked snacks or dessert."
Khuyết điểm: "Would of like more movie choices"
Ưu: "Reliable, quick boarding, Incheon is a nice airport"
Ưu: "I loved the service, and comfort"
Khuyết điểm: "The transfer time was too slim. I literally sprinted through the airport. I'm not exaggerating. I actually sprinted. My bag wasn't as quick however and didn't make the transfer. :("
Ưu: "Cleanliness and professional crew."
Khuyết điểm: "Food."
Ưu: "Food and accommodating flight attendants."
Ưu: "Food, service"
Khuyết điểm: "Nothing"
Ưu: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Khuyết điểm: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Ưu: "Punctual, decent leg room. Food is not typical dishes, creative for an airline and actually tasty."
Khuyết điểm: "The web/mobile check in is convenient. Although morning flights have a long bag drop line. Many arrive before before the counter is open. Bag drop counter should open earlier. If people arrive 2hours early, then bag drop opens 3hrs earlier than the first flight of the day."
Ưu: "The flight attendants are great and very helpful"
Khuyết điểm: "too little leg room."
Ưu: "Plane left on time"
Khuyết điểm: "Very limited movie options for someone who flew 4 flights with you in the past 3 weeks. You need to refresh more often or offer more options."
Khuyết điểm: "As I was about to board, I was denied carrying on my backpack with the few items I would need for the flight, so I was forced to put them into my carry-on suitcase which was loaded elsewhere, out of reach.. The insanity of it all - so glad the woman can count to two - is that I was forced by this angry person to carry my laptop and tablet onto the airplane in my hand, as she absolutely would not allow me to put them into my empty backpack, claiming this would constitute a third item. Of course, no one else was forced to take their computers out of their protective cases, only myself, because it was a backpack. I am 66 years old, travelling alone, and frankly am not the only international traveler who experiences unbelievable rudeness when in US airports."
Ưu: "Nice friendly staff"
Ưu: "Service was polite and fast."
Khuyết điểm: "Cramped seats"
Ưu: "Entertainment and USB plugs at every seat. Headrests wrap around. Decent seats. Food OK. Had fish option but no veggie."
Khuyết điểm: "No veggie food option despite ordering special meal."
Ưu: "Big airbus 380 is amazing fly non-stop over 15 hours across the ocean. Really nice airplane. Air attendants are all looking good and friendly. Ice cream was really good."
Khuyết điểm: "No chicken meals left for me a bit disappointing. I've never had such a problem. Maybe next time have to make an order when booking ticket. Staffs fixed me a fish plate instead. My husband and I couldn't sleep tight at all. No room to straight our legs, especially his long legs."
Ưu: "Everything was so excellent. An absolutely amazing airline to fly with."
Khuyết điểm: "Special meal options really bad. All vegetarian meal preferences including lacto-ovo-vegetarian are treated same as vegan, which is dumb."
Ưu: "Everything was great."
Khuyết điểm: "Baggage claim was terrible."
Ưu: "Stewardess are courteous."
Khuyết điểm: "Bathroom floor is not maintained properly. Always wet."
Ưu: "Smaller journey duration"
Ưu: "in a relatively short flight I was surprised of the quality of the service, the entertainment and how small details were taken care of."
Khuyết điểm: "Nothing"
Ưu: "comfort, service, easiness"
Khuyết điểm: "Food"
Flight didn’t land in Dubai and we missed connection . Ground Emirates offices at the airport are not adequately staffed leading to a 4 hour wait for next rebook ticket for connection.
The wifi wasn’t working, waste of money. There was no space for carry in baggage, had to hold all the valuables and the carry in baggage was went to cargo
Ưu: "Lights on ceiling, good movie selection, meals"
Khuyết điểm: "Needed a lot more water service to stay hydrated"
Ưu: "Flight was nice and on time"
Khuyết điểm: "No toothbrush toothpaste and eyes shades provided"
Khuyết điểm: "Luggage claim in chennai"
Ưu: "Great customer service, great and always smiling crew, wonderful flight"
Khuyết điểm: "the food options need to be more. an option with steamed rice should always be available"
Khuyết điểm: "Scrambled eggs breakfast was more like a mousse and had no texture"
Khuyết điểm: "Handling and boarding at Schiphol was pathetic"
Ưu: "Very friendly crew, and great entertainment options."
Khuyết điểm: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."
Ưu: "Everything except food"
Khuyết điểm: "Food"
Ưu: "Friendly cabin crew, new movies"
Khuyết điểm: "Long wait after boarding before takeoff"
Ưu: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Khuyết điểm: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."
Khuyết điểm: "Co passenger is rude or showed attitude"
Ưu: "Good service by Emirates"
Ưu: "Nothing comfort level very low. Very poor service. Looks like how to make more money by robbing customers"
Khuyết điểm: "Bought the ticket from internet after paying found baggage allowance only 20kg tried to contact airline additional 10 kg luggage price was more than the price of ticket. Seating was awfully I am 6'3" did not fit in middle seat requested several times for isle seat my legs were sticking out each time I have to get up to let pass the passengers and staff safety hazard. Have to pay additional 70 pounds sterling for under 3kg."
Ưu: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Khuyết điểm: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."
Khuyết điểm: "Everything"
Ưu: "Wasn't full so there was space to street a bit. Stewardesses were polite and attentive - checking throughout whether drinks were required (on other flights they've disappeared between food services). Good selection of films."
Khuyết điểm: "Although the good was actually alright in this flight, I don't like the fact that Emirates no longer do a vegetarian meal - I have to have a vegan meal instead, which often means things are just left off (not replaced) that I could actually eat, like cheese and biscuits, or a croissant."
Khuyết điểm: "Electronic entertainment is poor and the whole experience rather depressing no matter how hard the crew tries"
Ưu: "Nothing. It was worst."
Khuyết điểm: "They bother me with my duty free gifts. You have to make some solutions"
Ưu: "Nice ontime flight."
Ưu: "Service from staff"
Khuyết điểm: "One toilet was not in service and another ran out of water in the sink!"
Ưu: "Once on the flight everything was great! Flying stars"
Khuyết điểm: "Online check-in was a horrible experience and a waste of time. I was never able to check in before getting to the airport. Website kept kicking back errors when trying to check in."
Ưu: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Ưu: "The flight crew we're fine and helpful if you needed something."
Khuyết điểm: "The TV for my seat would cut out when the person in front of me reclined. The charging plug also didn't work."
Ưu: "The service, the comfort,"
Khuyết điểm: "Thanks for Service"
Ưu: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
Ưu: "Overall, Emirates is an incredible flying experience, we just got unlucky on this turn. The food is quite incredible, the entertainment bar-none the best and the amenities makes you feel like you're in business class."
Khuyết điểm: "The flight had an overall 3 hour delay and they completely lost our luggage upon returning from Europe and to a wedding. That's worst case scenario."
Ưu: "In flight meals were quite good. In fact, I would order the smoked chicken salad if I were in a restaurant. Service by cabin crew was excellent as well. Courteous, friendly and knowledgeable$o."
Khuyết điểm: "In flight entertainment could have more recent movies."
Ưu: "Overall service and special attention to kids"
Khuyết điểm: "Inadequate washrooms"
Ưu: "Over all all was great"
Ưu: "Movie selection was good."
Khuyết điểm: "Not at all accommodating of dietary restrictions. It was a very long flight to not have any options for food, and crew acted very put out when we asked if there were any other options. Checked our carry on luggage for being "too heavy" in spite of the fact that it was the exact same luggage we carried on for the flight out which meets all necessary size restrictions. Boarding was very disorganized, no announcements were being made, flight attendants were simply holding up signs at chest level which were completely blocked by the crowd."
Ưu: "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
Khuyết điểm: "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."
Ưu: "Great hospitality from the crew and quality plane facilities."
Ưu: "Same as above. If I make this trip again I would only fly Emirates. Have told everyone how wonderful my flights were."
Khuyết điểm: "Same as above."
Ưu: "The experience as a whole was great!"
Khuyết điểm: "My meal option wasn't available."
Ưu: "Flight was comfortable, plenty of legroom, good entertainment options"
Khuyết điểm: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Khuyết điểm: "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together. Also, our connection time was 2 hours for the next flight. To receive the baggage in the port of entry, it took more than 1 hour 15 mins in the carousel. After that we had to clear customs, change terminal and clear security in 45 mins to catch the next flight. It was really tough for us. They could have handled the baggage little efficiently."
Ưu: "The comfortable seats, the entertainment system, the food, the attention given by the flight attendants. A great airline!"
Khuyết điểm: "The length of the flight, but that's unavoidable."
Ưu: "Everything...food and staffs were great"
Khuyết điểm: "1. I had put in a request for vegetarian meals, but my request was ignored. At meal time, I was given a choice between chicken and lamb. I again asked for vegetarian, and was told they didn't have any. The white guy in the next row asked for the same, and it magically appeared. The attendant noticed my shocked stare and then gave me a veggie meal too. 2. On a 16 hour flight, our tv screens didn't work. None of the attendants even came by to check, even after repeatedl requests. 3. My 6 and 9 year old kids would like to know why they didn't get any of the courtesy toys/coloring books that were given to other similar age kids. I don't want to tell them it was due to their skin color. 4. Even a request for water turned into a tug of war after we had waited for almost 20 minutes. I finally poured it out myself."
Ưu: "I like Big TV"
Khuyết điểm: "After shown the back door of the plane, 7 others were stuck in a lift for an hour, it was too hot. help didn't come soon enough. Ignored by airport staff and cabin crew"
Khuyết điểm: "My check in luggage was torn. The handle was ripped off from one side. :("
Ưu: "The seats were very comfortable and the entertainment system (screen, phone charger, etc) including all the entertainment (movies, music, tv shows) was exceptional"
Khuyết điểm: "nothing!"
Ưu: "The movie selection is always good."
Khuyết điểm: "The crew on this flight were rude which came as a shock to myself as I usually have a great experience flying with Emirates. I wish that was the case this time."
Ưu: "Great entertainment offers."
Khuyết điểm: "Luggage did not make it to final destination....still a waiting delivery of them."
Ưu: "helpful Emirates woman translated portuguese to english with me at emigration in airport."
Khuyết điểm: "nothing"
Major issue was a delay of about almost 1:30mins and comparing to North Atlantic flight it was a better shape
Ưu: "Excellent service for affordable price"
Khuyết điểm: "Flight was delayed"
Ưu: "Fligh on time."
Khuyết điểm: "The food on board."
Ưu: "Very professional and polite crew"
Khuyết điểm: "1 hour delay due to weather"
Khuyết điểm: "they allowed either carryon or a personal pack"
Ưu: "Best crew, clean, well maintained, good flight experience"
Khuyết điểm: "Flight was delayed by 1:30 hrs Not much info was given"
Ưu: "The seat is comfortable"
Khuyết điểm: "I had to rearrange my bags 3-4 times even though I paid $80 additional for extra weight"
Khuyết điểm: "I didn’t like The flight from Istanbul to Amman they changed my seat and put me next to a baby that throw up all over and I couldn’t have one minute of peace all flight long"
Ưu: "Noise cancelling headphones make the long flight a lot more bearable and relaxing. I like HOW they build the menu even though i have allergiee ane cannot eat everything. Crew all had good attitudes which is nice."
Khuyết điểm: "Late to board, slight cluster due to that. Being on time with connecting flights is apparently too ambitious."
Ưu: "It was the best"
Khuyết điểm: "The best"
Khuyết điểm: "How one of the crew deal with my little boy when he walked on the plane because he felt boared"
Khuyết điểm: "Didn't get to travel. Will never fly Turkish Airlines again."
Khuyết điểm: "Nothing"
Khuyết điểm: "Turkish Airlines sells you a long layover business class ticket but then cannot deliver the promised hotel as American passport holders cannot leave the airport So enjoy your 22 hour layover in the gate area This is fraud This change in visa for USA passport holders was known for weeks but they chose not to let customers know when booking the tickets Kayak You should take this up with Turkish Airlines as this is blatantly false advertising and you are supporting this fraud on your site by not highlighting the restrictions"
Ưu: "Timely departure and arrival. Excellent landing. Helpful crew."
Ưu: "Not much to say"
Khuyết điểm: "The unfriendly and unhelpful flight attendants, the airport staff. the long distance. rude and disrespectful staff."
Ưu: "I liked how smooth our flight was, thanks to the flight crew. The entertainment was great and helped pass the time. The flight crew was great and attentive."
Khuyết điểm: "The food was ok but I wish I knew a way to have vegetarian options. I would have liked some kind of fruit options as well."
Ưu: "Boarding was smooth. Staff friendly. Great selection of movies."
Khuyết điểm: "Dinner was really poor experience. However I guess it is a matter of taste (pun intended)."
Ưu: "I ran late to the flight at 11:30am I arrive just at 10:55am. Of course the check in counter was closed. When I saw the gentleman at the counter opposite the check in, he made his effort to contact his colleague to come all the way back to the check in counter to check my bags and get me on the flight! I saw that they really worked hard to help me! I am extremely grateful and impressed! I will forever LOVE Turkish airlines!"
Khuyết điểm: "Nothing!"
Ưu: "The staff is awesome and made the trip comfortable. I aldo liked how quickly we boarded!"
Khuyết điểm: "Expedia has doubled charged me for this flight and do not reimburse. You can't issue two seats for only one person. It's a scam."
Ưu: "Great variety in entertainment options and delicious food, well prepared and served."
Khuyết điểm: "There was a "skip" or interruption in the movies. I could follow them, but the system needs to be adjusted a bit. Overall very good. Oddly, the foot rest, in the upright position, bumped into my shins and made stretching my legs a bit uncomfortable. And I'm average height (5' 10")."
Ưu: "Food and movies where good"
Khuyết điểm: "I paid for internet and it didn't work. Was told that I disntvoay, so I paid a second time still didn't work. Was billed twice and never was able to connect."
Khuyết điểm: "How come a Business Class doesn't have sleeping masks? Unbelievable."
Khuyết điểm: "Boarding process in Istanbul was very difficult. 5 security checks just getting from the plane from Brussels to our gate is excessive and time consuming. Very little organization at the gate as well. Not smooth at all."
Khuyết điểm: "They took 4 days to reach my destination and my last destination they could not provide me with a seat so I had to buy it from my own pocket . The luggage came after 5 days with it missing 12 pounds of stuff. Never go on this airline. They don't care about customers especially in istambul and Mumbai. I think I should get full refund for this flight."
Ưu: "The food tasted great. The crew are very friendly."
Khuyết điểm: "The seats are kind of small"
Khuyết điểm: "It took 4 days to leave Arusha. I know there were other flight options on other airlines (e.g. Emirates) but Turkish wouldn't book us. I ended up eating the cost of a whole separate trip because I didn't get back until Saturday afternoon, despite communicating this multiple times to Turkish."
Ưu: "Turkish canceled my return because I had the bad luck to miss the conection flight , I had to buy another ticket in another airline and even that they fined me"
Ưu: "Good food. Great service."
Khuyết điểm: "Small leg room. Display of entertainment system was poor quality."
Khuyết điểm: "Plane was old. Seat pitch too tight."
Khuyết điểm: "in a previous email we explained that by the time we arrived at the gate in Sao Paulo, the airline refused our boarding the plane and said only "we don't like Kayak". We never boarded the plane and there was a credit to our credit card, so why are you asking how our flight went?"
Ưu: "When we arrived at the gate we were told they did not have us in the system and the one gate attendant told us that the airline did not like Kayak. We were then forced to stay in the airport hotel at a rate of almost $200.00 as we were unable to secure a flight on a different airline until the next day"
Ưu: "Food and service was excellent."
Khuyết điểm: "Get rid of the foot rest, it blocks the ability to stretch your legs during a long flight. As a result, it was a very uncomfortable flight. I do not know of any other long haul airlines that have these. I will probably not fly Turkish Airlines on any flights over 3 hours due to the cramped space caused by your footrests. Other than space, everything else was excellent."
Ưu: "Food, boarding"
Khuyết điểm: "Leg room was limited"
Ưu: "The food was very good I thought and Turkish wine is great. Entertainment was also top class."
Khuyết điểm: "N/a"
Ưu: "Good food. Flight was on time."
Khuyết điểm: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Khuyết điểm: "They lost one of my bags but I got it in the afternoon the next day."
Khuyết điểm: "Seat was broken. Did not recline. Boarding was a Zoo"
Ưu: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Khuyết điểm: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."
Khuyết điểm: "I couldn't get free Wi-Fi on Ataturk airport. When entering my phone number, to receive code for 2 hours of free Wi Fi it couldn't recognize my number 385 099 5744368, or 385 99 5744368. Nowdays, when Wi Fi should be for free without any passwords !!!"
Ưu: "The attention to the crew. They were attentive to all orders"
Khuyết điểm: "The food has too much bread and pasta. The seats recinan well but there is little room"
Ưu: "everything. it's really a good option!"
Khuyết điểm: "nothing really"
No me gustó nada, deberían de tratar de no mover los horarios de vuelos originales.
Ưu: "Good crew"
Khuyết điểm: "Seats way too cramped."
Ưu: "Amazing crew. Speedy boarding even having to board a bus to the airplane."
Khuyết điểm: "Mini sandwiches could be served."
Khuyết điểm: "Little late boarding and leaving. No explanation"
Khuyết điểm: "No problems during the flight"
Ưu: "THE WAY THE PLANE IS LOADED WITH SEATS IN BACK LOADED FIRST AND FRONT SEATS LOADED LAST SO DON'T HAVE TO FIGHT THROUGH ALL THE PASSENGERS BLOCKING FRONT AREA"
Khuyết điểm: "FOOD IS MOST TASTELESS OF ANY AIRLINE FOOD WE'VE EVER HAD ON THE MANY AIRLINES WE'VE BEEN ON AROUND THE WORLD"
Ưu: "Friendly staff clean cabin"
Khuyết điểm: "Not much"
Khuyết điểm: "Menos tiempo en las escalas"
Ưu: "Food was good and healthy."
Khuyết điểm: "Online entertainment didn't work. Crew was rude and unhelpful."
Khuyết điểm: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."
Ưu: "The flight left and arrived on time, which is always nice."
Khuyết điểm: "the seat was a little old and the cabin was a little smelly but was okay when the AC was turned on."
Ưu: "Food great"
Khuyết điểm: "Everything exelente"
Ưu: "Everything was great."
Khuyết điểm: "Nothing"
Ưu: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Khuyết điểm: "less ignorant/greedy management"
Khuyết điểm: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."
Ưu: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"
Ưu: "Nice crew. Comfort ok."
Khuyết điểm: "They herre delade."
Khuyết điểm: "Plane was a Dreamliner"
Ưu: "nice peole, crew, great aiplane comfort and food"
Ưu: "There entire experience was 1st rate. I've flown to Europe with various international flight companies and LATAM has equaled such but what put it above others was the personal attention when I had a problem with luggage. In Lima, Peru there was a connection and an attendant named Sebastian went the extra mile contacting luggage handlers with his cell phone to ensure my bag was recovered and waiting at the gate of my connecting flight en route to Buenos Aires. A special thanks goes to Sebastian. Thank you Brother."
Ưu: "The planes were modern and up to date. Good food and friendly service"
Khuyết điểm: "I loved it all!"
Ưu: "The crew was fabulous! Competent and very helpful, even funny when serving food and drinks! I fly very frequently but this was one of the nicest crews I had in years!"
Ưu: "There was nothing special"
Khuyết điểm: "Staff attitude food"
Ưu: "Entertainment is ware out, headphones jacks don't work well."
Khuyết điểm: "Headphones jacks Food can be better and warmer"
Ưu: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Khuyết điểm: "El espacio entre asientos....terrible, una verdadera lata de sardinas."
Khuyết điểm: "No Movie Screen"
Khuyết điểm: "Tight space between seats"
Khuyết điểm: "Food was rubbish!"
Khuyết điểm: "Both flights were delayed and there were no meteorological problems, I finally arrived in LAX more than 2.5 hours late"
Khuyết điểm: "Staff not helpful, announcement's only in spanish despite many English speaking tourists."
Ưu: "They took every measure to make sure me and my family had the most comfortable flight possible. I will be sure to fly LatAm again. Thank you so much!"
Khuyết điểm: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Ưu: "Bad services, bad food, No enterteiment services available."
Khuyết điểm: "Could not select my seat"
Ưu: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"
Ưu: "Friendly crew"
Khuyết điểm: "Nothing"
Khuyết điểm: "Lástima connecting fligh was a little bit tight but every things worked"
Khuyết điểm: "TAM is extremely unreliable and will never leave on time. LAN was actually very nice, but their sister TAM is by far the worst I've ever taken. I will be very clear next time when booking in South America to not take TAM again. We were delayed by 2hours for no apparent reason."
Khuyết điểm: "Leg room nonexistent."
Khuyết điểm: "Terrible boarding experience. Plane was delayed 2 hours with no explaination. Plane was a bit dirty and old. Will not fly again if I can help it."
Khuyết điểm: "nothing"
Ưu: "The best business class seating we've encountered ... tons of leg room, side by side seating arrangements. I peeped into economy and that's not too bad neither. The seats were 3 sets of 3 seats per row. Most other planes would have at least 10 seats across."
Khuyết điểm: "The crew was not very attentive. A group of them always chit chatting in the kitchen area. Food was very mediocre in business class, can't imagine what it's like in economy."
Khuyết điểm: "There was a LAN strike at airport. No manager from LAN, nor airport came forth for over 2 hours to talk w/ passengers. 8 a.m. flight left at 2 p.m. No apologies given."
Khuyết điểm: "24 hour delay, second flight returning delayed AGAIN, lost all my luggage and was never returned."
Ưu: "The entertainment was good for such a flight. Boarding was fast."
Khuyết điểm: "Food was very basic; neds to be improved cosnideing it is international."
Ưu: "The flight crew were pleasant and tried to help."
Khuyết điểm: "The food was horrible, options were limited, seemed like no special meal options easily reserved."
Ưu: "The service was good and the crew was very kind."
We pay for the seats that have extra leg space and it was still so uncomfortable! I’m 1.60 cms of height I’m not tall at all! The poor guy that was next to me was going crazy in the small space! I can’t imagine the regular seats! It’s unbearable for 9 hours!! Also it was super hot! I had to stay with a small top and sweeting.
So this review is related to some things related more to the airports and higher-level stuff. One issue was that this was the second leg of an international flight for me. It was an American Airlines codeshare with Finnair. American Airlines had alerted Finnair about some additional security measures but did not mention the fact that any liquids purchased at the Duty Free stores en route would NOT be allowed through security at Chicago when transferring to the domestic terminal. Passengers did have the option of placing those liquids in their checked baggage but what if that wasn't an option? Another issue is just related to ORD, it was a zoo. I know that's beyond what this review is about but big airlines like American have some part to play in how the airport operates.
Great pilot! Unfortunately the entertainment didn’t work :/
Very pleasant, on time and I would like to particularly express my gratitude to Michelle, the flight attendant who was not only very kind and friendly but also went out of her way to help me find and retrieve the airpods I had lost while asleep.
The crew. The boarding at The airport in Buenos Aires was a disaster. Got to the airport 3 hours before and only got to the gate 30” before departure
Ưu: "I like that I paid for a first class seat with no first class service."
Khuyết điểm: "Suspended food is a rip off, I flew this same leg a month and a half ago got food, what changed, NOTHING...I have flown AA for 20plus years. I never got credit for that flight either. I am aware safety first but what does it really have to do with QUALITY of the Airline. Still love yah tho."
Khuyết điểm: "My charger port wasn't working for my phone, and the movie in wanted to watch wasn't working either."
Khuyết điểm: "Arriving on time to make connection although I am not sure 1 hour 30 minutes was long enough to make our next flight. The baggage took a very long time."
Khuyết điểm: "I ordered kosher food and again American Airlines didn’t get me any"
Ưu: "Attentive and very polite flight attendant"
Khuyết điểm: "Restroom seems to get smaller and smaller"
Khuyết điểm: "2 hours late stuck on the plane. Service was not that great"
Ưu: "The crew was courteous"
Khuyết điểm: "The boarding crew and ticketing experience. Also we were detained on the plane when arriving early. We missed our connecting flight all due to boarding agent closing the gate too early. She literally closed the door Infront of us. We were actually 8 minutes early to the gate, before the 10 min"
Ưu: "The seats are hard and unconfortable for a long trip"
Khuyết điểm: "Seats (too small and little distance between them) Food (although this time the breakfast was better, AA has the worst food selection compared to other airlines. I just have to get dinner at the airport or eat at the lounge before bording) service is also mediocre, flight attendants are lazy"
Ưu: "Everything was perfect"
Khuyết điểm: "Baggage was not that faster but was still okay Although improvements will be great"
Ưu: "The crew"
Khuyết điểm: "The food"
Ưu: "The dinner was good"
Khuyết điểm: "All the flight attendants were hanging out in the back. Socializing like we were invisible. They seemed to prioritize one another over the passengers. It felt a little odd."
Ưu: "The food was fabulous!"
Ưu: "Food was really good, crew members fantastic. Boarding was a little messy, a mix between anxious passengers and weak organization."
Khuyết điểm: "The entertainment system didn't work and there was no way to solve it. It should've been checked before. It was a 9-hours flight with almost nothing to do."
Ưu: "Entertainment service and film variety was good"
Khuyết điểm: "Seats are too small, no place for my legs"
Ưu: "Plane was comfy and food was good"
Khuyết điểm: "Boarding in Munich was a nightmare. There was no place to line up and there was only one person checking tickets which resulted in 100s of people trying to push through at same time. After that we had to cram on buses and wait on tarmack for 30mins till plane was ready and then everyone rushed on the plane."
Khuyết điểm: "New plane and excellent service. The flight was on time and the crew was very servicial."
Ưu: "Good food"
Khuyết điểm: "Online check in for one of our two passengers was impossible. Simply never worked. At airport check in desk, manual data entry errors during airport check in caused issues during customs at the end of the flight. Also we were not seated together initially even tho reservations were made months in advance. Airline online check in was pushing us to pay extra for seats together."
Khuyết điểm: "Free seats in economy class are way too squeezed for a 10 hours flight."
Ưu: "So great to see the flight attendants help a family (not my own) make sure that a child could get to the toilet even though it meant a brief delay before we could take off. so helpful."
Ưu: "Terminal in JFK was on not crowded, flight was not completely full."
Khuyết điểm: "No mid flight snack"
Ưu: "Comfy and friendly. What's not to like up front?"
Ưu: "Flight attendants were awesome, aircraft was clean and seats were great."
Khuyết điểm: "Never got a complimentary beverage. The cart only delivered to some of the rows"
Ưu: "Entertainment package at your seat was easy to use and had a wide variety of movies, music, etc. to please anyone. Plane was new and everything worked. Arrived early!!! Captain was best attribute of the crew."
Khuyết điểm: "Crew seemed to be robotic, no personality, just doing a job. Food was just OK, nothing special, but at least it was somewhat tasty."
Khuyết điểm: "Rude flight attendants, filthy plane"
Ưu: "Very nice gate crew, efficient boarding, quick and efficient takeoff"
Khuyết điểm: "Found out that a lot of Argentinians do not obey the crew rules. Before the seatbelt sign turns off they already start moving to the front of the plane. But off course is not the airline duty to teach manners."
Ưu: "Good food-ample space"
Khuyết điểm: "Tv didnt work for 3+ hours took 4 attendants to restart it."
Ưu: "Overall the flight was fine. There was plenty of room in the seats and leg room (economy). I'm 6'2" and never felt there wasn't enough leg room or hip room in the seat. There was good service throughout. There were good entertainment options. The food was very good. Arrived early. I checked to purchase this flight directly with AA but found it to be cheaper booking through Kayak choosing British Airlines. I will look here again to be sure."
Khuyết điểm: "Beware of sitting on the aisle. Those drink carts can get you. This is true with any airline that uses drink carts. Also, I was seated in the aisle seat that went from four seats in the middle to three seats in the middle as the airplane progressed toward the back galley. I was in the last 4 seat across and was bumped constantly by people coming up from behind, particularly by one flight attendant. I will be sure not to choose that seat in the future."
Khuyết điểm: "American Airlines delayed my flight over 16 hours. Very unhappy."
Ưu: "Nothing special. Horrible food (the worst in years). Cabin crew try to manage but a refurbished plane doesn't justify more than double for a substandard bussines class."
Khuyết điểm: "Flight was delayed 4 hours so we missed our connection. The entertainment system was down during the flight and all they did was apologized over the speaker. There was no rep waiting to help upset customers so we had to wait TWO hours in line as there were only 2 girls at the counter when there are 6 counters. They were completely unapologetic and although they set us up on another airline to fly back, the whole experience was completely unsettling. AVIANCA NEVER AGAIN!!!!!!!!!!"
Ưu: "The crew really good"
Khuyết điểm: "People at the bs as airport didn't organize everything. Lines all over the place and two flights cancelled to the same destination in less than 24 hours! Got lucky that they didn't move us onto a next flight because there was a domino effect on the flight. I stead of solving a problem for 200, they began to make problems for 600."
Ưu: "Overall, it was a decent flight. Tucked way in the back, but no major issues."
Khuyết điểm: "One flight attendant spent the majority of the flight flirting with the guy behind me. Another had a voice so loud that I could hear him through my earplugs and Bose headphones while trying to sleep on the overnight flight. I also don't like that I booked with Qantas and ended up on an American flight."
Ưu: "On time, very friendly and accommodating crew!"
Khuyết điểm: "My screen didn't work BA to Dallas but I didn't ask for help either!"
Ưu: "Efficient checkin. Left on time."
Ưu: "Movies. Upgraded to more spacious seat."
Khuyết điểm: "Dry dry dry. Hard to sleep."
Ưu: "wi-fi access"
Khuyết điểm: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"
Ưu: "the different sections of the plane made it feel smaller. Great food in flight along with the entertainment."
Khuyết điểm: "it was a long flight, not enough movies to watch throughout the flight. Only dc outlets available which i wasn't prepared for"