Ưu: "Seat spacing was bigger than my flights to Bangkok/Taipei, loved movie choices"
Khuyết điểm: "sanitation wipes for trays and arm rests"
Ưu: "Crew was very friendly"
Khuyết điểm: "More comfortable seats"
Ưu: "Food was slightly better than the previous flight."
Khuyết điểm: "Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . ."
Ưu: "Always good service"
Khuyết điểm: "No fruits on long flight, not like other airlines"
Khuyết điểm: "At least nicer flight attendant and better service"
Ưu: "Good service food was okay for a short trip"
Khuyết điểm: "No comments"
Ưu: "Crew was very friendly."
Khuyết điểm: "There is just no room to move in those seats. We were packed in like sardines."
Khuyết điểm: "It would be better if it was on time"
Ưu: "Planecdmlty. Had the tow to myself! Food and crew excellent ."
Ưu: "Quick easy boarding"
Khuyết điểm: "Food needed salt, wasn’t very tasty"
Ưu: "Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!"
Ưu: "Food is awesome!"
Khuyết điểm: "The seating and the earphones could have been better"
Ưu: "Food and transfer is great."
Khuyết điểm: "Flight delays."
Ưu: "the flight wasnt too packed so i had enough space and the flight was cheap, worth it."
Khuyết điểm: "the time the flight was available for."
Ưu: "The service, the food"
Khuyết điểm: "Nothing"
Khuyết điểm: "Seat not comfortable at all"
Ưu: "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
Khuyết điểm: "-"
Ưu: "Good overall flight with good service."
Khuyết điểm: "No complaints."
Ưu: "Crew was great. Food was okay. Great comfortable Flight"
Khuyết điểm: "Dis not get my sheets or pillow for the reclining seat. Movies are limited"
Ưu: "Crew was very professional and friendly and tried to to assist all passengers"
Khuyết điểm: "My negative comment is always the boarding procedures when your section is called all sections rush to board as well as they need to be firm on carry on luggage"
Khuyết điểm: "No food service until last hour of flight. No drink or offered."
Ưu: "Crew was nice"
Khuyết điểm: "The plane was kept really cold and entertainment system didnt work very well."
Ưu: "The airline attendants were very friendly and provided good customer service. The planes are new and very comfortable, good selection of movies in premium economy."
Khuyết điểm: "The food is a little too authentic for my taste but the presentation is excellent."
Ưu: "They operate the Airbus A350, a nice very modern plane on this route"
Ưu: "Your system Kayak in general"
Khuyết điểm: "You do not know what has happend to the bookings of your customers. With some routes, I completed my trips, then, you still run marketing email on those. For cancellation, even you still hold my original amount of money once placing booking, then, you charged again the second time for cancellation fees"
Ưu: "China Airlines has generally been a step above the average. The name is a bit represented as this is really a Taiwan Run and based airline that has been influenced by the western business practice."
Ưu: "EXCELLENT PLANE, BRAND NEW. GREAT CREW AND SERVICE"
Ưu: "The crew at ticket counter and in-flight were amazing. So polite and did all they could to make my experience enjoyable. Loved that even though I was not first class, the flight attendants offered to hang my suit up in the closet."
Khuyết điểm: "Even though it was no big deal, would have loved a usb charging outlet."
Ưu: "Restrooms were clean. Had 2 empty seats beside me - excellent"
Khuyết điểm: "Earphones were bad bcoz no sound could be heard. Stewardesses were too busy or could not understand english"
Ưu: "Service on the ground and in the air was efficient, if somewhat cool and uninterested. (The exception was at checkin counter where the service was great.) options for entertainment were great. Food was decent, legroom was decent, plane was older but still decent...."
Khuyết điểm: "The entire plane's group of passengers seemed to be lined up at the boarding gate - no explanation why, but they were checking ID's. Then the line just moved into the plane. I prefer boarding by rows, especially when traveling with my young son. Air crew seemed pretty uninterested in anything beyond the basic requirements of the job."
Ưu: "Food, chair, and crew."
Khuyết điểm: "Rushing to CIA transfer desk for seat assignment. Boarding desorganixed led to my boarding the last pessanger on plane. The entertainment outlet on my seat was loose and almost lost inside the chair arm."
Ưu: "Everything was acceptable"
Ưu: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Khuyết điểm: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
Khuyết điểm: "Older entertainment system and still decent"
Ưu: "Good service and facilities"
Ưu: "I got business class and I'm not sure why? Was it because it was my birthday?"
Ưu: "The crew was excellent. Ding Ding was very friendly and welcoming. This was my first flight with China Airlines, but it certainly won't be my last! An excellent experience!"
Khuyết điểm: "The flight fron TPE to HNL was delayed 90 minutes which caused me to miss my connecting flight in HNL. The crew did apologize"
Ưu: "Since there is no Premium Economy class on this route, I was upgraded to business. Good, but not great experience."
Khuyết điểm: "No complaints, except that the business lounge at TPE, after the very long ordeal of going through security, is out of the way. Why the lights there would be so dim is a mystery to me, but the lounge is great."
Khuyết điểm: "My baggage was damaged on an earlier flight and China Airlines is simply not available to fix the matter. Ground staff are not their employees and they do nothing about it except pass you on to talk to people at the next destination...who are also not able to do anything."
Ưu: "Staff was good & food was always on time."
Khuyết điểm: "I didn't like how the flight felt too congested. Especially on a 13hr flight. There was no self checking in or online check-in available so I had to wait in a long line to check-in. The most negative part about this flight is the 10hr delay in Taiwan. Sleeping in the airport for 10hrs isn't easy and fun especially after a 13hr flight. Overall, not a good experience as I hoped it would be."
Khuyết điểm: "Flight back had a 3.5 hour delay"
Ưu: "See Above"
Khuyết điểm: "See Above"